The Store Manager will effectively lead, develop and support the members of a Tiffany store to meet and/or exceed sales plans and profitability targets. The Store Manager is a dynamic, attentive and inspiring leader who builds relationships with internal and external clients; someone who could be called a mentor, a teammate and a coach, who sets expectations for unsurpassed customer service. Responsibilities for accurate record retention, proper budgeting, inventory tracking, maintaining audit controls and facilities management are a portion of this position.

Achieve/Exceed Store Sales Plan

• Deliver and execute on pre-determined Annual Net Sales plan whilst meeting budget
• Understand and analyse the business needs, productivity, KPIs and provide business insights
• Lead the execution of retail excellence standards
• Identify and elevate out of stocks and merchandizing needs to drive growth through product assortment and presentation optimization
• Partner with key stakeholders to leverage knowledge of competitor activity and sales opportunities

Building a High-Performance Team

• Drive regular performance conversations at store and Client Advisor level to motivate and engage team
• Align resources to reflect the store needs traffic, client profile and product potential
• Managing staff costs and headcount within pre-approved budget
• Execute team training plan for store
• Address and action performance management issues in a timely manner through consistent feedback
• Assess team capabilities and build robust succession plan for the store, with identified High Potential talents and design of development plans
• Recruit and develop talent pipeline
• Maintain employee engagement through Tiffany value driven leadership and employee recognition.
• Constantly monitor the quality of talent in the competition and pro-actively keeps potential talent engaged until real opportunities arise

Build Client Portfolio

• Identify and activate new client sources (3rd party/mall partnership) with a focus on HNWC
• Build and develop best in class client centric teams
• Execute events in partnership with PR and gain business alignment with a commercial goal
• Lead the execution of the Tiffany Clienteling Programs in order to grow client portfolio
• Know and cultivate Top 10 Tiffany Registered (TR) customers in the store
• Ensure all Client Advisors achieve CD100 objectives
• Drive store data capture rate with a focus on the quality of information gathered and ensure consistency of personalized SP outreach

Operational Excellence

• Manage efficient Back of House and ensure consistency with established operational procedures
• Own compliance of store operations, health and safety, maintenance and store environment with all internal control procedures
• Identify and execute efficiencies and best practices

Customer Service/ In-Store Experience

• Ensure highest levels of in-store luxury experience at all times
• Master the Power of Blue selling ceremony, including Tiffany Touch and deliver service excellence
• Embody and inspire the highest luxury standards in presentation and behavior of all the staff
• Share client feedback received on Voice of Customer Survey to improve customer service
• Manage customer issues and complaints

Manage Service Staff and Partners On-Site

• Supervise service staff responsible for shelving, shelf-reading, handling customer queries, and backroom operations.
• Ensure service staff are updated on work processes, policies, guidelines, and SOPs.
• Monitor performance, provide feedback, and highlight issues or commendations to the Team Leader and Library Manager, including patron complaints and compliments.
• Consolidate and submit monthly feedback on vendor performance to the Manager.
• Act as the primary liaison for volunteers at the branch.

Oversee On-Site Systems and Building Maintenance

• Report system access issues and required maintenance.
• Ensure daily checks of system functionality by service staff and report faults as needed.
• Troubleshoot system-related issues.
• Manage IT equipment and system asset housekeeping.
• Report, track, and follow up on building/site faults and maintenance issues.
• Ensure library facilities are clean, well-maintained, and safe for use.

Collection Promotion and Maintenance

• Collaborate with the Branch Manager on collection promotion and upkeep.
• Monitor and analyze collection performance.
• Ensure items are shelved within the stipulated timeline.
• Follow up on damaged, incomplete, or mismatched collection items.
• Process and remove decommissioned books from the library collection.

Handle Customer Queries

• Support the Library Manager in addressing customer feedback.
• Communicate feedback and required actions to staff/service staff for follow-up.
• Collate and report monthly compliments, complaints, and feedback.
• Manage lost and found items within the library.

Crisis Management

• Maintain and oversee PPE items and the First Aid kit.
• Handle crisis situations and escalate communication according to SOPs.

Other Operational Responsibilities

• Assist the Library Manager in preparing the annual library report.
• Oversee the inventory of library supplies, including stationery and pantry items.

Requirements:

• 5 days work week (across Monday - Sunday)
• 1 year contract
• Location: Chinatown
• Salary $4,600

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No: R1982883 (Koh Wei Ling, Gao Weiling)

GOREF:10373

We’re looking for a highly motivated controller. Our ideal candidate is confident in his/her technical skills, has a great attitude, thrives in a fast-paced environment and wants to join a dynamic team centered around innovation. The successful candidate will have full ownership of the financial numbers and processes of business in Singapore, the role is based in Singapore and reports to the Director, Finance (Singapore).

What you’ll find at our table:

• Oversee the full set of accounts and take responsibility for month-end closing, closely partnering with the GL shared service team to ensure accurate and timely reporting
• Business partnering with local business stakeholders and FP&A counterparts to solve accounting issues effectively, review our financial numbers (PnL, balance sheet and cash flow) thoroughly and highlight any significant variances/potential risk areas to the management
• Focus on continuous process improvement, drive for the adoption of best practices and operational excellence for Singapore across different teams that will have significant financial impacts
• Ensure proper documentation on the processes to strengthen internal controls
• Assist with any new systems or process implementations
• Perform internal audits and manage quarterly and year-end external audits and liaise closely with external advisors to ensure that our regulatory reporting is completed on time
• Ensure processes are compliant with group accounting policies, internal controls, tax and other statutory requirements. Identify new internal accounting controls that we should implement to mitigate the risk of non compliance
• Ensure compliance with group accounting policies, audit, tax, and other statutory requirements
• Understand the company’s financial goals and offer data-driven, well informed recommendations to the Director, Finance
• Stay up to date with new accounting regulations and IFRS and update the team/ revise internal processes as necessary

Job Mandate

Relationship Managers are high-level professionals who manage an affluent customer’s wealth holistically. They will be directly responsible for interfacing and engaging with clients on a day-to-day basis with the objective to grow and protect the clients’ wealth for the enjoyment of their successors and their heirs. With consultative process, Relationship Managers gather information about the client’s needs & wants, then tailor a personalized strategy that uses a range of financial products and services. They customize investment strategies to address each client’s unique circumstances as well as specific preferences for income, liquidity, and risk. Where appropriate, they pursue cross-border investment opportunities to enhance returns and provide additional diversification.

The Relationship Manager (RM) is expected to achieve the annual business targets on business development, relationship management and customer profile balances based on more complex investment requirements while ensuring accurate and timely completion of the entire sales and compliance process.

The Relationship Manager is primarily responsible for achieving business targets through the following:

1. Acquisition of new high net worth customers

2. Generation of additional volume from existing customers across sales channels

3. Development and engagement of strong relationships with assigned customers

4. Delivery of excellent customer service through investment products and service offerings

Trust Advisory Referrals

DUTIES AND RESPONSIBILITIES

A. Business Development

1. Achieves business targets on acquiring, on-boarding and deepening of Mass affluent customers.

1.1. Identifies and promotes a robust pipeline of prospective customers.

1.2. Sets appointments proactively and meets with customers to establish their needs & requirements.

1.3. Pursues marketing and solicitation of investible funds from existing and new accounts.

1.4. Develops proposals in accordance with the requirements of each account, in line with the client’s objective and needs relative to yield safety, liquidity and diversification.

1.5. Submits proposals and ensures follow-ups in a timely manner including preparation of call reports to apprise management of the account status.

1.6. Conducts client presentations.

1.7. Networks with customers in order to create new business contacts.

2. Liaises proactively with branch partners for referrals and cross-sell opportunities.

3. Develops and deepens relationships with assigned customers.

4. Engages support of specialists to provide technical advice to customers when necessary.

5. Analyzes trends in the market as well as customer profiles to identify potential opportunities for the organization.

B. Client Relationship Management

1. Monitors customers’ accounts and portfolios providing proactive, timely, relevant market updates and advice through regular calls and meetings, thus building long-term relationships.

2. Seeks to establish and understand customers’ real needs and expectations.

3. Executes sales and investment strategies/activities effectively.

4. Maximizes each client or branch interaction by building on customer cues to gain commitment to products, services, and solutions.

5. Builds and develops relationships with customers –e.g., accompanying them at social/lifestyle events.

6. Reviews accounts regularly to ensure the growth of the aggregate fund level.

Job duties / responsibilities

• Assist in finance function which include:

-Compliance with relevant MAS and SGX regulatory requirements from finance perspective

-Timely submission of MAS and SGX regulatory returns as CMSL holder and SGX member financial closing

-Tax matters such as corporate tax, GST and WHT

-External and internal auditors

• Management information, budgeting and financial statements production
• Strengthen the internal control processes and automation of various work flows
• Participate in change agenda and new business initiatives as directed by local and Group management
• Assist in business partnering to provide advice from accounting, tax and regulatory capital perspective
• Assist in tax planning activities such as cross border transactions and transfer pricing
• Assist in treasury and corporate secretarial matters
• Assist in any ad hoc assignment as directed by management

Requirements

• Degree in Accountancy or equivalent with professional accreditation such as CPA
• At least 5 to 8 years of post-qualification experience
• Experience in Securities and / or Financial Institutions with understanding of MAS and SGX regulatory requirements
• Strong knowledge of accounting principles and financial products
• Detail-oriented with strong analytical mind and problem solving skills
• Team player with initiative who can work with various stakeholders on ad hoc assignments

Company Description

Mana Impact is a boutique impact investment advisory firm based in Singapore. Our mission is to channel financial capital to catalyze a circular and regenerative economic system, focusing in the areas of ocean health, as well as food and agriculture. We work with family offices, corporates, international development organizations, investment funds and individuals to define their impact strategy, originate deal flow, measure impact, and manage their portfolio.

The role

Mana Impact is seeking an enthusiastic and diligent Investment Manager to lead investments, as well as external consulting projects. This role requires a versatile professional who thrives in a dynamic environment, balancing strategic thinking with hands-on execution. We are looking for someone with a proven track-record in the following areas:

Investment Acumen: Originate and source impact deal flow, conduct market analysis, and due diligence across asset classes (primarily private equity and private debt) with a focus on early-stage companies.

Financial Analysis: Develop detailed financial models, create investment memos, and present data-driven recommendations to investment committees.

Portfolio Monitoring and Reporting: Track financial, impact, and risk metrics for client portfolios, delivering detailed performance reports on a monthly, quarterly, and annual basis.

Project Management: Lead diverse projects in nature, biodiversity, and the circular economy, including impact investments, impact framework development, fund establishment, and market research.

Network and Relationship Management: Collaborate with our extensive network of clients, advisors, and partners to drive impactful results.

Role Description

We are looking for a resourceful and collaborative individual with a passion for impact and sustainability but with investment track record as well as experience working in a consultant / advisory role.

Analytical & Financial Skills: Strong qualitative and quantitative capabilities.

Problem Solver: A positive and proactive mindset for addressing challenges.

Team Player: Ability to collaborate effectively across geographies and projects.

Multi-Tasker: Skilled at managing diverse client needs and wearing multiple hats.

Tech-Savvy: Comfortable using various software and database tools.

Impact-Driven: Genuine interest in nature, the environment, and climate change, paired with curiosity and a commitment to continuous learning.

Application

Please send your application to [email protected] including your cover letter describing your motivations for applying for this role along with a CV as well as two references from a recent and similar position. Only short-listed candidates will be contacted.

Main responsibilities and tasks

1. Planning and determine the branch's business strategy in line with the Bank's goals and policies.

2. Oversee the opening all types of corporate accounts and services

3. Supervise the operation of credit transactions and consider loans within the credit limit set by the bank, including monitoring the use of the credit limit and managing the customer's portfolio to be in accordance with the loan contract and managing controls to be in accordance with the Bank's objectives and policies

4. Daily cash management, managing the branch's liquidity, including overseeing the analysis and planning of investments in financial instruments.

5. Supervise the operation of import-export transactions, including a letter of guarantee and preparation of foreign business reports

6. Taking care of account coordination with the relevant accounting departments, including calculation of capital funds and expenses related to social welfare of local employees.

7. Building good relationships with existing customers. Exploring new customers for potential business opportunities in expanding the bank's business

8. Supervise the operations of the branch in accordance with the Bank's operating regulations and the regulations of the country, eg MAS.

9. Taking care of accounting, preparing contracts, reports, including coordination with the relevant accounting departments as well as computing taxes in order to submit various tax items within the specified period.

10. Managing risks within the branch being the Risk Owner together with the Head of other units (Risk Manager) in accordance with the bank's Risk Management Policy.

• Improve efficiency and increase profits while managing the overall operations of a company or division.
• Duties include managing staff, overseeing the budget, employing marketing strategies, and many other facets of the business.
• Often report to higher-level managers or executives and supervise lower-level managers.
• Maintain a warm and friendly demeanor at all times.
• Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
• Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
• Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
• Must be able to maintain confidentiality of information.
• Perform other duties as requested by management.

Responsibilities:

1.Manage the entire process of immigration projects, including project initiation, progress tracking, document review, and final delivery, ensuring timely and efficient project completion.
2.Draft, review, and optimize immigration application documents and related materials, ensuring all paperwork complies with immigration authorities' requirements and meets client needs.
3.Stay updated on global immigration policy changes, collect and organize relevant information, and regularly update the team’s knowledge base to provide clients with the latest policy interpretations and recommendations.
4.Maintain close communication with clients, addressing their concerns during the immigration process, delivering high-quality consulting services, maintaining client relationships, and improving satisfaction levels.
5.Coordinate with the documentation team, sales team, and external partners to facilitate the smooth progression of immigration projects; provide training to team members on documentation skills and policy knowledge.
6.Ensure that all submitted materials and project operations comply with relevant laws and regulations, minimizing risks and improving success rates.


Requirements:

1.Bachelor's degree or above, with a preference for majors in Law, International Relations, Public Policy, or related fields.
2.At least 3 years of experience in the immigration industry, with prior experience in documentation or project management preferred.
3.Familiarity with various immigration programs (e.g., investment immigration, skilled migration, family reunification) and their procedures and policy requirements.
4.Strong proficiency in both written and spoken Chinese and English, with the ability to draft and review bilingual documents.
5.Excellent communication and coordination skills, with the ability to efficiently manage client relationships and project teams.
6.Detail-oriented, strong logical thinking, and capable of handling multiple tasks under pressure while ensuring high-quality delivery.

Job Description

• Identify, research & evaluate investment opportunities in Equity and Equity Derivatives Trading
• Undertake comprehensive analysis, modelling and valuation and formulate quantitative trading/investment strategies
• Perform daily risk monitoring of investments and portfolios
• Manage performance of new and existing investments with focus on absolute returns
• Bring value added to the team in term of skills, ownership, accountability and performance

Qualifications:

• 10+ years of relevant Hedge Fund or Sell Side industry experience. Experience in Delta One Trading, Event/Index Arbitrage and cross-asset volatility trading.
• Well versed in products such as systematic strategies, corporate actions, index rebalancing and equity long short baskets.
• Strong technical, quantitative and fundamental analysis skills
• Excellent investment track record (demonstrate ability to generate USD 5-10 million on a year basic) with proven ability to work in a team-oriented investment process.
• Expertise in alpha research, portfolio construction, optimization, risk management, trade execution and Portfolio Management.
• Ability to deploy and manage a strategy from inception.

Justification

• This position is very specialized that requires the individual to have the relevant experience and track record, in this case in depth knowledge of Global Equity Derivative markets with a particular focus on the APAC region. This entails building quantitative analytics, research, and execution in trading and portfolio management

About EON Consulting & Training Pte Ltd:

Established in 1996, EON Consulting & Training Pte Ltd specializes in providing human capital consulting and training services to organizations in Singapore. Our mission is to build human capital capability and capacity through organizational development solutions. We are committed to fostering growth, inspiring excellence, and transforming challenges into opportunities.

Key Duties and Responsibilities

1. Office and operational IT and equipment management

2. Procurement and Office Environment

3. Human resources management

4. Financial management

5. Corporate support

Prerequisites:

- Bachelor's degree in Business Administration, Management, or related field

- Minimum 5 years of experience in an administrative management role

- Proven track record in office management and procurement

- Experience in a B2C office environment a plus

Competencies:

- Strong organisational and multitasking skills

- Excellent communication and interpersonal skills

- Proficiency in MS Office Suite (Word, Excel, PowerPoint)

- Ability to manage multiple projects and deadlines

- Knowledge of office management software and tools

Attitudes:

- Professional: Conduct business at the highest technical and ethical standards

- Service to Others: Always trying to help and be useful to others

- Resilience: Responsive and resourceful in adversity

- Excellence: A life-long learner, always seeking better ways to do things

Join us at EON Consulting & Training Pte Ltd, where we transform challenges into opportunities and inspire excellence. Apply now and be a part of our journey to excellence!

Job Purpose:

The HR Manager will lead and manage the human resources function, overseeing operations across multiple business units and ensuring alignment with overall strategic objectives. Working closely with our team in Indonesia and other regional offices, the role will focus on developing and implementing HR strategies that support the group’s business goals.

Key Responsibilities:

1. Talent Acquisition and Management:

• Oversee recruitment, selection, and onboarding processes to attract and retain top talent across all levels.

• Manage talent development initiatives, including training, career progression, and succession planning.

2. Compensation and Benefits:

• Design competitive compensation and benefits packages, aligned with industry standards and group policies, in collaboration with finance.

• Manage payroll functions and oversee compliance with relevant employment laws in each region.

3. Performance Management:

• Implement and oversee performance appraisal systems and support management in setting clear KPIs and development goals.

• Provide guidance on performance improvement plans to ensure consistency in approach across business units.

4. Compliance and Policy Management:

• Ensure compliance with all HR-related legal requirements across Singapore, Indonesia, and other operational regions.

• Develop, implement, and monitor HR policies and procedures to maintain consistency and fairness.

5. Employee Relations and Culture Development:

• Foster a positive work culture and ensure alignment with the group’s values and mission.

• Act as the primary contact for employee relations issues, providing guidance and support to managers and staff.

6. HR Metrics and Reporting:

• Track and analyze HR metrics, preparing reports for senior management to assess the impact of HR initiatives.

• Use data-driven insights to recommend HR improvements and drive organizational performance.

7. Strategic HR Planning:

• Develop and implement HR strategies, policies, and programs that align with the group’s growth and long-term objectives.

• Partner with senior management to forecast HR needs based on business plans and ensure consistent HR practices across all units.

8. Collaboration with Indonesia HR Team:

• Coordinate with the Indonesia HR team to streamline processes and leverage regional expertise.

• Ensure consistent application of group-wide HR policies while respecting local practices.

Qualifications and Requirements:

• Education: Bachelor’s degree in Human Resources, Business Administration, or a related field; advanced degree or HR certification is a plus.

• Experience: Minimum of 5 years of HR experience, with at least 2 years in a HR role overseeing multiple business units.

Situated in the heart of Singapore's Central Business District, Rakuten Asia Pte. Ltd. is Rakuten's Asia Regional headquarters. Established in August 2012 as part of Rakuten's global expansion strategy, Rakuten Asia comprises various businesses that provide essential value-added services to Rakuten's global ecosystem. Through advertisement product development, product strategy, and data management, among others, Rakuten Asia is strengthening Rakuten Group's core competencies to take the lead in an increasingly digitalized world.

Rakuten Group, Inc. is a global leader in internet services that empower individuals, communities, businesses, and society. Founded in Tokyo in 1997 as an online marketplace, Rakuten has expanded to offer services in e-commerce, fintech, digital content, and communications to approximately 1.7 billion members around the world. The Rakuten Group has nearly 32,000 employees and operations in 30 countries and regions. For more information visit https://global.rakuten.com/corp/.

As a Tax Manager you will be responsible for both Singapore and International tax matters. You will be working closely with our in-house global tax team and act as a liaison with external tax advisor.

Key Role and Responsibility:

• Global Minimum Tax Governance: Ensure compliance with international tax regulations and standards.
• Transfer Pricing Compliance Management & Advisory: Coordinate and/or prepare transfer pricing documentation in collaboration with local advisers. Manage risk assessments and prepare defense files. Review and ensure the accuracy of intragroup agreements.
• Tax Compliance Management: Oversee the preparation and filing of all tax returns to ensure compliance with local, state, and federal tax laws.
• Tax Project Management: Manage tax-related projects, ensuring timely and accurate completion.
• Tax Audit Management: Handle inquiries and manage tax audits effectively and maintain a close relationship with tax authorities to facilitate smooth audit processes.
• Collaboration with Regional Tax Teams and External Consultants: Work closely with regional tax teams to ensure alignment and consistency in tax practices and liaise with external tax consultants to obtain expert advice and support.
• Tax Controversy Resolution and Prevention: Proactively identify and resolve potential tax controversies. Develop strategies to prevent future tax disputes.
• Contract Review from a Tax Perspective: Review contracts to identify and mitigate potential tax risks.

Mandatory Requirements

• More than 10 years’ experience in the Tax Services
• Bachelor’s Degree in Tax or Accounting
• Ability to lead & work closely with stakeholders from all levels
• Excellent communication skills
• Experience in digital service and/or telecom industry
• Ability to take on challenge and work under pressure
• CA/CPA would be a plus

Rakuten is an equal opportunities employer and welcomes applications regardless of sex, marital status, ethnic origin, sexual orientation, religious belief or age.

The Operations Manager should oversee daily operations, manage staff, and ensure exceptional customer service. Responsibilities include resource optimization, financial oversight, compliance with regulations and policies, problem-solving, and reporting. The ideal candidate has strong leadership, communication, and problem-solving skills, with a background in operations management and customer service.

1. Overall Operations Management and Staff Supervision: Oversee the day-to-day operations of the company, including managing a team of staff members, scheduling shifts, assigning tasks, and providing guidance and support as needed.

2. Customer Service and Communication: Ensure excellent customer service standards are maintained at all times, address customer complaints or issues promptly and effectively, and facilitate communication and coordination between different departments or teams within the company to ensure smooth workflow and collaboration.

3. Resource Management and Basic Financial Oversight: Manage resources such as inventory, equipment, and supplies to ensure optimal utilization and cost-effectiveness, assist with basic financial tasks such as budgeting, expense tracking, and cost control within assigned areas of responsibility.

Requirements:

1. Financial and Resource Management: Proficiency in budgeting, expense tracking, cost control, and optimizing resource utilization.

2. Data Analysis and Reporting: Ability to analyze operational metrics, generate reports, and make data-driven decisions.

3. Inventory and Procurement Management: Skills in inventory control, procurement, and stock optimization.

We are an Italian Inspired growing brand looking for a team of responsible and passionate Individuals to assist us in taking good care of our restaurants located at One Shenton, Tanjong Katong and The Bedok Marketplace and to manage the daily operations of the cafe.

Main duties:

- Assist Restaurant Manager in managing daily operations

- Manage the inventory and monthly stock take of all drinks and other necessary stock

- Assist in serving and taking orders

- Ensuring that customers are taken care of.

- Ensuring that kitchen presents and serves food as according to standards of the Company

- Other duties to be briefed during interview etc.

Staff benefits:

- 5 day work week

- Staff meal

- Medical Benefits

- Monthly Cash Incentive when targets are met

- Staff outings etc.

Only Singaporeans and PR.

The Ethics and Compliance Manager ensures that the business practices of Daiichi Sankyo Singapore Pte Ltd adhere to ethical standards and pharma codes. This role is pivotal in maintaining a robust Quality Management System (QMS) to oversee and promote compliance with industry standards. The manager fosters a culture of compliance across the organization by collaborating with cross-functional teams.

Quality Management System

· Lead the ethics compliance and pharma code quality functional area within the QMS.

· Oversee the development, implementation, and maintenance of the QMS.

· Ensure processes, procedures, and documentation comply with quality standards.

· Act as a document controller for all QMS documentation.

· Coordinate and track the creation, review, and update of all quality documentation, including policies, procedures, templates, and forms.

· Support the identification of opportunities for improvement and manage continuous improvement activities.

· Maintain registers related to organizational and quality activities, including quality documentation, change control, deviations, CAPAs, and vendors.

· Collaborate with functional heads to create and revise company policies and SOPs.

Risk Management

· Regularly assess and monitor risk factors to prevent non-compliance.

· Drive service and quality standards by ensuring staff accurately follow quality management systems.

· Create an annual audit schedule covering internal and external stakeholders.

· Complete self-assessments and conduct regular internal audits in line with the annual audit schedule.

Compliance

· Act as the privacy officer, contributing to agreements with respect to privacy wording.

· Stay updated on industry regulations, guidelines, and standards.

· Plan and conduct compliance training to promote ethics and compliance.

· Implement, manage, and review role-based training curricula with line managers and department heads.

· Assign role-based training curricula to staff members as agreed with line managers and department heads.

· Serve as the key user for the Learning Management System (LMS) to ensure staff are trained according to their assigned curricula.

· Ensure regular review of quality documentation to maintain compliance with applicable regulations, guidelines, and standards.

· Oversee and manage the implementation of Corrective Actions and Preventative Actions.

· Oversee product complaint registers and investigate high-risk incidents and adverse feedback.

· Prepare for and participate in external audits, quality reviews, and accreditations.

· Facilitate and document internal compliance meetings.

Culture of Compliance

· Develop regular reporting mechanisms for internal departments and leadership teams to monitor compliance.

· Provide feedback on risks and identify trends and improvements to leadership teams and department heads.

· Support employees in implementing quality requirements.

· Establish reporting channels as required.

We are seeking an experienced and highly skilled Construction Manager to oversee and manage construction projects from planning to completion. The successful candidate will be responsible for ensuring that projects are completed on time, within budget, and to the highest quality standards.

Responsibilities

• Manage and coordinate all aspects of construction projects, including planning, design, procurement, construction, and close-out.
• Develop and implement project schedules, budgets, and resource allocation plans.
• Ensure compliance with safety regulations, building codes, and other relevant laws and regulations.
• Collaborate with architects, engineers, contractors, and other stakeholders to ensure project success.
• Conduct regular site visits to monitor progress, identify potential issues, and take corrective action as needed.
• Manage project documentation, including contracts, change orders, and progress reports.
• Coordinate with internal teams, such as procurement, logistics, and finance, to ensure seamless project execution.
• Identify and mitigate risks, and develop contingency plans to address unexpected issues.
• Ensure that projects are completed to the highest quality standards, meeting client expectations and industry benchmarks.
• Develop and maintain strong relationships with clients, contractors, and other stakeholders.

Minimum Qualifications

• Bachelor's degree in Construction Management, Civil Engineering, Architecture, or a related field.
• 5+ years of experience in construction management, with a proven track record of delivering complex projects on time and within budget.
• Knowledge of construction methods, materials, and industry best practices.
• Effective communication, leadership, and problem-solving skills.
• Experience of working in a fast-paced environment, managing multiple projects simultaneously.
• Proficiency in construction management software, such as Procore, PlanGrid, or similar tools.

Preferred Qualifications

• Master's degree in Construction Management, Civil Engineering, Architecture, or a related field.
• Professional certification in construction management, such as CCM (Certified Construction Manager) or PMP (Project Management Professional).
• Experience working on large-scale commercial or industrial construction projects.
• Familiarity with Building Information Modeling (BIM) and other digital construction technologies.

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Customer Service Officer

5 days, 8.30am- 5pm

Address: Jurong

Salary: $2500 -$3000

Company background:

HQ in Europe, company is a pioneer and a global leader in the international moving industry.

Purpose of job:

• To represent the company to the company’s corporate accounts.
• To provide the highest possible level of customer service.
• To manage the relationship between the company and the company’s corporate accounts: getting and keeping contact, following up the files, keeping a sales back-up
• Provide HR support

Job scope:

• Answer to phone enquiries / web enquiries
• To take down client’s removal details
• To set up survey appointments for sales department
• To take client’s requirements from the survey report & any other information source into account and formalize them in a quote for removal
• To ensure with the clients and the Operational Manager that the administrative file (export documentation) is duly filled and complete
• To promptly follow up on requests from direct client / branch / agents
• To prepare physical file, put in all necessary documents then pass to traffic department
• To tally details on system and physical document
• To update our internal excel sheets accordingly
• Ad-hoc task

Requirements:

• At least 1-2 years relevant experience in logistics / relocation industry

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Contract: 2 years

Location: Depot Road

Working hours: Mon - Fri (930am - 7pm)

Responsibilities

The individual is responsible to provide consistent and excellent quality services to the visitors, which may include VIP visitors, and to achieve service standards for frontline customer services.

Key responsibilities and functions include:

• Receive and welcome the visitors with a polite and cheerful disposition
• Register and enroll visitors facial recognition efficiently and accurately
• Provide efficient queue management and crowd control where needed
• Protect and maintain accurate and updated visitor records according to PDPA requirements
• Key management including issue, return and accounting for all keys on a daily basis
• Respond and explain appropriately to public enquiries and requests according to guidelines and policies.
• Monitor attendance and prepare report as needed.
• Comply and adhere to SOPs, policies, guidelines and processes
• Flexibility to change roster should there be a need to.
• Manage records, documents and files in support of required activities for pre-enlistment. This would include organising and updating records and files, scanning and uploading of documents to system.
• To participate in digitisation exercises, organising files and documents as necessary.

Requirements

• Min 1 - 2 years of customer service experience
• Good communication and interpersonal skills

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

5 days, 8.30am- 5pm

Address: 31 Jurong Port Road, Jurong Logistics Hub 619115

Salary: $2500 -$3000

Company background:

HQ in Europe, company is a pioneer and a global leader in the international moving industry.

Purpose of job:

• To represent the company to the company’s corporate accounts.
• To provide the highest possible level of customer service.
• To manage the relationship between the company and the company’s corporate accounts: getting and keeping contact, following up the files, keeping a sales back-up
• Provide HR support

Job scope:

• Answer to phone enquiries / web enquiries
• To take down client’s removal details
• To set up survey appointments for sales department
• To take client’s requirements from the survey report & any other information source into account and formalize them in a quote for removal
• To ensure with the clients and the Operational Manager that the administrative file (export documentation) is duly filled and complete
• To promptly follow up on requests from direct client / branch / agents
• To prepare physical file, put in all necessary documents then pass to traffic department
• To tally details on system and physical document
• To update our internal excel sheets accordingly
• Ad-hoc task

Requirements:

• At least 1-2 years relevant experience in logistics / relocation industry

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

Job Responsibilities

• Serve as the primary point of contact for patients, external partners, and internal operations.
• Manage patient flow efficiently, including scheduling appointments and handling walk-in inquiries.
• Provide excellent customer service, addressing inquiries and concerns promptly and professionally.
• Contribute to strategic planning and appointment scheduling to optimize clinic revenue and improve processes.
• Maintain accurate and up-to-date records, including daily, weekly, and monthly performance reports.
• Actively promote clinic services through effective communication and cross-selling techniques.
• Identify opportunities to upsell services and packages to enhance customer satisfaction and revenue.

Job Requirements

• Minimum 2 years of customer service or telemarketing experience in the retail or healthcare industry.
• Prior experience in a healthcare, clinic, or spa setting is preferred.
• Passion for TCM or the healthcare industry.
• Ability to adapt quickly to changing situations and thrive in a fast-paced environment.
• Strong customer focus, self-motivation, and sales-oriented mindset.
• Proactive, enthusiastic, independent, compassionate, and a positive learner.
• Excellent interpersonal and communication skills.
• Strong multitasking, prioritization, and independent work abilities.
• Proficiency in Microsoft Office and Google Suite applications.

Interested candidates who wish to apply for the advertised position, please clock on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

#SGUnited

Retail Sales Assistant (Chocolate)

Working days: 5 days
Working hours: 44hours/week (4 days 9 hours; 1 day 8 hours)
Location: Changi Jewel x2 & MBS x1
Full Time Salary: Basic $1900 - $2300 + Commission (Average $400 to $500)
*commission will be higher on peak season (nov - feb)

Job Description

• Interact with customers to sell products and provide customer service
• Generate new businesses (Walk Ins or / and Phone enquiries)
• To contact customers and perform after sales services
• Attain and maintain required service standards
• Respond to service challenges, e.g. handling customer queries and / or complaints
• Provide supporting activities; i.e. invoicing, packing
• Maintain housekeeeping standards at the Boutique

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

GENERAL DESCRIPTION

The Relationship Manager is the primary point of contact between the clients and the Bank. He/she acts as an ambassador for the Bank externally and is a role model internally. He/she is responsible for the proactive management of a portfolio of High Net Worth/Ultra High Net Worth private clients. This includes the delivery of comprehensive wealth management solutions to meet the clients’ needs as well as dealing with routine enquiries and transactions

kEY FEATURES OF THE POSITION

Client Management (internal & external)

· Responding to all client needs in a timely and professional manner

· Providing appropriate investment advice in line with the Bank’s policy and asset allocation

· Active monitoring of client investment portfolios and collateral situations

· Ensuring consistently high levels of client satisfaction by matching the frequency and intensity of contact to the clients’ preference

· Working in a team (including the appropriate use of specialists) to develop and deliver comprehensive wealth management solutions for clients

· Acquisition of new client relationships through own network and deepening existing client relationships (attracting additional clients/assets; increasing share of wallet)

· Responsible for providing feedback from clients concerning products and services to the relevant individuals/ departments within the Bank to ensure continuous improvement and adaptation in line with market trends

· Comply with the Bank’s internal policies and practices; as well as all relevant industry rules and regulations

Business Management

· Develop and implement new marketing strategies in conjunction with the Group/ Team Heads

· Embracing new processes and product initiatives

· Participate in ad-hoc projects as required by the Group/ Team Heads

· Fostering discipline and good work practices (including meeting deadlines and regulatory requirements, and fulfilling documentation requirements)

· Compliance with all Julius Baer and industry private banking rules and regulations

Regulatory Responsibilities &/OR Risk Management

· Demonstration of appropriate values and behaviours including but not limited to standards on honesty and integrity, due care and diligence, fair dealing (treating customers fairly), management of conflicts of interest, competence and continuous development, adequate risk management, and compliance with applicable laws and regulations

SKILLS REQUIREMENTS OF THE POSITION

Personal and Social

· Good interpersonal skills

· Approachable, professional and responsive

· Ability to relate to clients and colleagues from diverse backgrounds

· A strong team player

· Persistent and persuasive

· Passionate about client service

· Possesses good judgment and ability to work under pressure

Professional and Technical

· Relevant educational and professional background

· Proven track record in servicing a book of clients and in acquisition of new relationships

· Sound affinity with the geographic market(s) to be covered

· Linguistic proficiency & cultural awareness

· Familiar with the legal & regulatory environment

· Excellent knowledge of global financial markets and current affairs

· Ability to match client needs with appropriate product solutions

· Sound commercial judgment, represents the Bank’s and the shareholders’ interests at all times

· CACS Papers 1 and 2

· Preferably with CMFAS Modules 1B, 5, 6A, 8A certification

· Working knowledge of T24, Olympics and TEMOS

· Working knowledge of Microsoft Office applications (e.g. Word, Excel, Powerpoint, etc)

Regulatory (where applicable)

· MAS Registered/Appointed Representative

RANK APPLICABLE TO THE POSITION

· Associate Director/ Director

Reporting Line

· Functionally to Team Head

Further Information

· Region/Division: APAC

· Location: Singapore

GENERAL DESCRIPTION

The Relationship Manager is the primary point of contact between the clients and the Bank. He/she acts as an ambassador for the Bank externally and is a role model internally. He/she is responsible for the proactive management of a portfolio of High Net Worth/Ultra High Net Worth private clients. This includes the delivery of comprehensive wealth management solutions to meet the clients’ needs as well as dealing with routine enquiries and transactions

KEY FEATURES OF THE POSITION

Client Management (internal & external)

• Responding to all client needs in a timely and professional manner
• Providing appropriate investment advice in line with the Bank’s policy and asset allocation
• Active monitoring of client investment portfolios and collateral situations
• Ensuring consistently high levels of client satisfaction by matching the frequency and intensity of contact to the clients’ preference
• Working in a team (including the appropriate use of specialists) to develop and deliver comprehensive wealth management solutions for clients
• Acquisition of new client relationships through own network and deepening existing client relationships (attracting additional clients/assets; increasing share of wallet)
• Responsible for providing feedback from clients concerning products and services to the relevant individuals/ departments within the Bank to ensure continuous improvement and adaptation in line with market trends
• Comply with the Bank’s internal policies and practices; as well as all relevant industry rules and regulations

Business Management

• Develop and implement new marketing strategies in conjunction with the Group/ Team Heads
• Embracing new processes and product initiatives
• Participate in ad-hoc projects as required by the Group/ Team Heads
• Fostering discipline and good work practices (including meeting deadlines and regulatory requirements, and fulfilling documentation requirements)
• Compliance with all Julius Baer and industry private banking rules and regulations

Regulatory Responsibilities &/OR Risk Management

• Demonstration of appropriate values and behaviours including but not limited to standards on honesty and integrity, due care and diligence, fair dealing (treating customers fairly), management of conflicts of interest, competence and continuous development, adequate risk management, and compliance with applicable laws and regulations

SKILLS REQUIREMENTS OF THE POSITION

Personal and Social

• Good interpersonal skills
• Approachable, professional and responsive
• Ability to relate to clients and colleagues from diverse backgrounds
• A strong team player
• Persistent and persuasive
• Passionate about client service
• Possesses good judgment and ability to work under pressure

Professional and Technical

• Relevant educational and professional background
• Proven track record in servicing a book of clients and in acquisition of new relationships
• Sound affinity with the geographic market(s) to be covered
• Linguistic proficiency & cultural awareness
• Familiar with the legal & regulatory environment
• Excellent knowledge of global financial markets and current affairs
• Ability to match client needs with appropriate product solutions
• Sound commercial judgment, represents the Bank’s and the shareholders’ interests at all times
• CACS Papers 1 and 2
• Preferably with CMFAS Modules 1B, 5, 6A, 8A certification
• Working knowledge of T24, Olympics and TEMOS
• Working knowledge of Microsoft Office applications (e.g. Word, Excel, Powerpoint, etc)

Regulatory (where applicable)

• MAS Registered/Appointed Representative

Responsibilities:

• Collaborate with engineering, design, and product management squad members to translate high level feature requirements into comprehensive and technically sound product specifications.
• Drive the product development process for your squad from concept through design, build, release, and improvement.
• Ensure product quality and delivery timelines by maintaining a prioritised product backlog, collaborate with engineering and QA to execute on the product roadmap through AGILE sprints.
• Work cross-functionally with partner success and sales to drive product adoption and ensure partner requirements are met.
• Conduct in-depth market research and competitor analysis to avoid “reinventing the wheel”
• Collaborate with the product director to build a commercially viable product strategy and roadmap.
• Grow your team’s capability and productivity through structured training and team management.

Qualifications and skills:

• 3+ years relevant product management experience
• Able to write system specification and requirements (e.g. user story, acceptance criteria, activity diagram, class diagram, entity diagram, etc.)
• An analytical and data-driven approach to problem solving
• Effective cross-functional communication and team management skills
• Project management skills to ensure high quality and timely delivery
• Experienced with relational data modelling
• Excellent communication and presentation skills in English

Will be a plus:

• Degree/working experience in software engineering, computer science, information technology or related fields
• Knowledge of domain driven design best practices
• Experienced with B2B domains or working experience in enterprise Saas companies
• Entrepreneurship spirit