As a subsidiary of FirstCom Solutions, Firstcom Academy is no stranger to the needs of SMEs and the digital economy. We are focused on addressing the knowledge and skills gaps faced by employees and employers as more businesses make the offline-to-online transition.

At FirstCom Academy, we’re helping busy professionals transform and upgrade their careers through courses taught by industry veterans. By empowering our learners with real employable skills sought after by current market demands, we set them up for success and a fruitful career.

As we're in the midst of expansion, we are on the lookout for 5 Student Services Executives to assist in our new classes (both Kallang & Woodlands campus)!

[Responsibilities]

• Liaise with students, trainers and related departments & organisations to ensure programmes run smoothly
• Provide support for learners and companies through telephone, emails and walk-ins
• Ensure smooth daily operational activities
• Assist in facilitation of training
• Preparation of course materials
• Administrative work (Attendance, Evaluation, Document Filing, etc)
• Monitor and schedule all trainings to ensure compliance
• Plan and submit trainers' monthly calendar, trainer hours report
• Assist in the company’s continuous improvements and training related areas

[Requirements]

• Able to commit on weekend classes (5 days work week)
• Candidate must possess at least "O" Level or equivalent.
• Minimum 1 year of relevant experience in an Administrative or Customer Service role
• Good follow up and coordination skills
• Proficient with Microsoft Office

[Working Shifts/ Hours]

• Weekday class
• Mondays to Fridays - 8:30AM to 6PM
• If taking over weekend classes, Friday - 1PM to 10PM

• Weekend class
• Saturday - 8:30AM to 7PM
• Sunday - 8:30AM to 5PM

Salary: Up $2700 + $100 Transport Allowance + AWS + VB + Incentives

Working Days/Hours (depend on assignment):

• 5-day work week shift work, required to work on weekends
• 8.00am – 5.30pm / 8.30am – 6.00pm, off on PH

*Remark: Not allow using phones during working hours due to Private & Confidential (P&C) documents

Responsibilities:

• Attend to enquiries, primarily incoming calls through the hotline or other channels such as email
• Understand customer’s needs and provide quick, accurate and satisfactory answers to their queries
• Point to point enquiries from customer
• Perform out bound calls to customers who leave callback
• Ensure proper recording of conversation with customer in the call centre system
• Meet/exceed all individual and team key performance indicators (KPI) set by the management
• Maintain a positive and helpful approach in interactions with all customers
• Able to work during weekend and perform OT when necessary
• Other ad hoc duties as assigned by Team Leaders or Supervisors

Requirements:

• Have previous experience in Call Centre is highly preferred or Customer Service experience
• Mandarin speaking to liaise with Chinese customers
• A team player with good interpersonal and communications skills
• Self-motivated and able to work independently with minimal supervision

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

• Develop a recruitment team, driving their success, and contributing to the continued growth of our organization.
• Train and manage full spectrum of recruiting and selection activities
• Creating and implementing talent acquisition strategies.
• Identify and partner with external providers as required to ensure hiring needs are met
• Improve on current process and implementing new business processes and procedures
• Monitor various recruiting metrics, costs analysis, effectiveness of sales to provide reports to the management
• Recommend and execute action plans to improve the employer brand
• Coordinate with various departments to forecast future hiring needs
• Building up the company’s professional network through relationships with HR professionals, external vendors and internal stakeholders
• Other ad-hoc duties may apply

Job Duties

• Monitoring daily communications and answering any queries.
• Preparing statutory accounts.
• Ensuring payments, amounts, and records are correct.
• Working with spreadsheets, sales and purchase ledgers, and journals.
• Recording and filing cash transactions.
• Controlling credit and chasing debt.

Be part of an established, exciting and expanding Group of F&B company with multiple brands and concepts. Eatz Catering Services Pte Ltd is a Halal-Certified Full-Service Caterer since 2005.

The job scope of a Sales Consultant typically includes providing administrative support to the Sales departments. Some of the key responsibilities includes:

• Build rapport and communicate well with clients and answer all incoming queries (online, phone enquiries, etc)
• Assist to check and update orders into the system
• Plan and Create Sales quotations / confirmation orders in a timely fashion.
• Assist to update keying in of data in the ERP system
• Assist and ensure that all orders are prepared accurately to ensure 100% delivery success rate for all customers
• Administrative work to assist the team (Admin)
• Any other duties assigned by the Directors

Requirements:

• Min 2 year of experience.
• Good Command of MS Word & MS Outlook
• Strong, Good & Strategic Team Player yet able to work Independently
• Good Interpersonal skills
• Must be Meticulous & Always Accurate for all work done
• Quick-Thinking, Versatility to be able to Solve Problems
• Highly-Motivated & Experience in F&B Industry would be an advantage
• Ability to start ASAP would be an advantage

Job Info

• Attractive Salary Package - commensurate to work experience and qualifications
• Work in a Pleasant Working Environment
• Work Location: Bedok (take 17A from Bedok MRT – 2nd last stop)
• Staff lunch provided

Please email your updated resume to [email protected] AND WhatsApp to 9857-9292 for faster response with:

• Last & Expected Renumeration
• Earliest Availability for Interview & Commencement of Work
• Vaccination Status / COVID History

Thank you for your attention. We regret to inform that only Shortlisted and Successful Candidates will be contacted. Remuneration offered shall be commensurate with qualifications and relevant experience.

We are looking for Product Manager to join Singapore government agency!

• Attractive salary package with employment benefits (up to 21 days leave & medical insurance etc)
• Be part of the team to manage meaningful products and platform for public good
• 1 year contract (subject for extension)

Responsibilities:

• Collaborate with fellow product owners, scrum masters, developers, solutions architect and infra engineers to deliver leading-edge digital products to meet the business requirements
• Work with the product owner to define the product strategy and roadmap, gathering and prioritising product and customer requirements and working closely with the product engineering team or vendors to deliver quality digital products
• Develop the product strategy and roadmap, manage stakeholder engagement/change management
• Designing, developing and managing activities from product definition & planning to production and release
• Analyse product performance and redesign as required
• Managing the prioritisation and trade-offs between customer experience, business impact, performance and post-launch support
• Work with business analysts, developers and/or vendors to ensure timely and quality release of product/enhancements

Requirements:

• Singaporean only
• Minimum 5 years of relevant working experience in project/product management, preferably in handling government project
• Strong vendor and stakeholder management
• Experience in develop product strategy & roadmap
• Candidates with experience in handling projects involving Agile, Cloud, Design Thinking will an added advantage
• Project Management or Agile related certifications such as CITPM, COMIT or PMI, Certified Scrum Master.
• Strong analytical, conceptualization and problem-solving skills, combined with the ability to present clearly both verbally and in written form

Interested candidates may apply via email to [email protected] (indicating Job ID J43588 for faster processing). All job applications will be processed with strict confidence and only shortlisted candidates will be contacted.

Liew Chien Hui - R2090138

ScienTec Consulting Pte Ltd - 11C5781

Job description

• Lead and execute projects in the Electronics manufacturing sector from initiation to completion, ensuring alignment with timelines, budgets, and quality standards.
• Collaborate with cross-functional teams, including engineering, production, and quality assurance, to coordinate project activities and deliverables.
• Cultivate and maintain strong relationships with clients in the Electronics manufacturing industry.
• Identify and pursue new sales opportunities within the Electronics manufacturing sector.
• Work closely with the quality assurance team to ensure that products meet or exceed customer expectations regarding quality and performance.
• Prepare regular reports for internal stakeholders and customers, summarizing project status and key performance indicators.

Requirements

• Minimum Diploma in Electronics Engineering
• At least 3 years of Project Management experience in Electronics manufacturing environment
• Able to effectively collabora te with cross - functional teams
• Strong in project management and customer service skills
• Strong customer focus and goal - orientated 
• Good interpersonal and communication skills

Interested applicants, please write in through CareerFuture with detailed resume in MS Words format.

EA License Number: 23C1730

Please Provide:

1) Availability
2) Current/ Expected salary
3) Reasons for leaving previous employments

We regret that only shortlisted candidates will be notified.

Job Description

• Industry/ Organization Type: Accounting Firm (Global)
• Position Title: IT Audit Manager
• Working Location: Central
• Working Hours: 5 days, Monday – Friday (8:45 AM – 5:30 PM)
• Salary Package: Basic up to $ 9,000 + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Manage and lead the team in technology risk consultancy services in Singapore and overseas engagements.
• Strong understanding of business and IT processes, information system management, IT governance, and security-related risk and controls with the ability to recommend opportunities for control improvement.
• Perform IT/IS audit, IT risk assessment or security/vulnerability assessment to review and analyse the security risks, issues and impact on the business.
• Deliver findings and reports on work assignment status and recommendations to the management.
• Build and nurture positive working relationships with clients with the intention of exceeding their expectations.
• Any other assignments and tasks from the superior which deem to be appropriate and relevant.

APPLY NOW!!!

• Graduate in Computer Science / Engineering / Information Systems / Information Technology or relevant.
• 5 - 8 years of relevant experience in Information Technology/Cyber Security and/or in IT Security Administrator, IT / IS audit and IT risk assessment.
• Strong understanding of business and IT processes and security-related risk and controls

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #64788 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

The Opportunity

• Opportunity to work in a reputable organization
• Location: Central
• Up to $6,000
• 1 year contract extendable

The Talent:

• At least 3-5 years of experience at either reputable audit firm or an in-house accounting role covering the full set of accounts.
• Strong knowledge and understanding of local accounting standards with FRS109 Financial Instruments and FRS110 Consolidated Financial Statements and disclosure requirements.
• Team player who is self-driven with initiatives

Job Description

• Responsible for full-set bookkeeping for group which includes general ledger, accounts payable, journals, accruals, and prepayments, as well as preparation of regular periodic closing audit schedules and reconciliation.
• Preparation of Group consolidation across countries
• Preparation of standalone entities’ financial statements.
• Responsible for the treasury function and preparation of payments and disbursements.
• Address queries and build excellent relationship with external vendors.
• Ownership of financial reporting process and vendor management.
• Responsible for updating and maintenance of financial databases.
• Main liaison with auditors, tax agents, banks and corporate secretary on audit, taxation, banking, and corporate secretarial matters.
• Monitors internal controls effectiveness and control environment.
• Responsible for the restructuring of Group to enhance tax and operational efficiency.
• Manage cash flow and assist with the preparation of operating budgets and forecast.
• Innovate and implement new operational procedures and enhancements.
• Support initiatives and ad-hoc projects relating to Finance and Accounting.
• Support internal stakeholders in their selected practice scope.

Next Step

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' to drop your resume and contact us to follow-up, or send your resume to [email protected]!
• All shortlisted candidates will be contacted.

Our client is one of the leading player in Retail Comsumer Industry. Due to their current expansion plan, they are looking for a Business Solutions Manager to join their Credit and Services Team, in hopes of developing the current high performing team. They are located in the Changi – easily accessible.

Duties of Business Solutions Manager:

• Identify market trends, customer needs, and competitive offerings to inform product strategy
• Define target customer segments and value propositions for credit & services products
• Define product requirements, features, and user experiences
• Analyze customer feedback and data to iterate on product offerings
• Oversee the entire product development lifecycle, from conceptualization to launch, and continuous enhancements.

Requirements:

• Comfortable with retails hours and working on weekends occasionally
• At least 3 - 5 years relevant working experiences in credit solutions

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R22108850

EA Personnel Name: Chan Mun Mun

We are seeking a detail-oriented and customer-focused Accounts and Customer Service Executive to join our team. The ideal candidate will be responsible for managing customer accounts, providing exceptional service, and generating accurate invoices for the services and products consumed by our valued customers. This role requires a combination of strong interpersonal skills, financial acumen, and organizational abilities.

The key responsibilities of this role comprises of the following :

1. Customer Account Management:

• Build and maintain positive relationships with customers.
• Address customer inquiries and concerns promptly and professionally.
• Ensure customer satisfaction through effective communication and problem resolution.

2. Invoice Generation:

• Generate accurate and timely invoices for services and products based on customer usage.
• Verify pricing, discounts, and applicable taxes before issuing invoices.
• Collaborate with sales and product teams to ensure accurate billing information.

3. Financial Record Keeping:

• Maintain accurate and up-to-date financial records related to customer accounts.
• Reconcile discrepancies in billing and resolve any issues promptly.
• Work closely with the finance team to ensure compliance with accounting standards.

4. Communication and Collaboration:

• Collaborate with cross-functional teams, including sales, marketing, and customer support, to enhance the overall customer experience.
• Communicate effectively with internal stakeholders to address customer needs and concerns.

5. Customer Service Excellence:

• Provide exceptional customer service by understanding customer requirements and ensuring prompt resolution of issues.
• Proactively identify opportunities to enhance the customer experience.

• Handle sales enquiry and customer’s purchase order.
• Process sales quotation, sales order and purchase order.
• Liaison with customer on product quality and delivery.
• Provide pre and post sales services to maintain good working relationship with customers.
• Arrange shipment accordance to sales order.
• Retrieve mill test certificates when require.
• Monitor and assist the Finance Dept. in collecting payment from the customers.
• Assign tasks given by departmental head and directors.

Job Requirements:

• ‘N’ level & above with 2 years’ experience in the sales of hardware products or electrical items (valves, pipes & fittings).
• 5 days work week.

Interested applicants, please email your resume to [email protected]

E-Ployment Consultancy

EA License No: 09C0884

EAP Name/ Registered No: Ivan/ R1108310

Our client is a F&B Manufacturing MNC, one of the leading players in the sector. Due to business needs, they are now recruiting a HR Operations Executive to be part of their HR team for ongoing transformation projects. They are located in the North.

Duties of HR Operations Executive:

• Supporting daily HR functions
• Managing and maintaining employee data in the HR system to ensure all records are up-to-date and accurate.
• Responsible for handling end-to-end recruitment activities, including job posting, resume screening, scheduling interviews, and extending job offers.
• Provide support in orientation and any other company event
• Any ad hoc duties assigned.

Requirements:

• Diploma or Degree in Human Resource Management or related field
• No experience needed, training provided
• Singaporean only

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume / cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte. Ltd.
• EA License No. 19C9682
• EA Reg. No. R2198636 (Oh Puey Xin)

About us: Marguerite is awarded by Michelin with one star.Taking root amidst the lush garden surrounds of the Flower Dome, Marguerite by Chef/Owner Michael Wilson embraces the best of the seasons with tasting menus that celebrate craft, provenance and produce through contemporary cuisine. Fine wines, innovative temperance beverages and a personalised level of service that exudes warmth, ease and charm complement a fine dining experience of true exception.

The Roles: A Restaurant Manager is responsible for overseeing the daily operations of a restaurant. The duties include hiring and training restaurant staff to follow company policies, speaking with diners to address concerns or solve problems and creating work schedules for restaurant staff. You would have the opportunity to work with Chef Michael and Chef Herman from Marguerite Fine Dining Restaurant.

Job Description

• Oversee restaurant operations and ensure a smooth flow
• Coordinate Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage the restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

Job Requirement

• Diploma / Advance / Degree in Food & Beverage/ Hotel Management or equivalent.
• At least 5 years of relevant experience as Fine Dining Restaurant Manager.
• 3 years of customer service experience as a manager to handle all level of customers in restaurant.
• Knowledge of restaurant operations management. and strong leadership skills to handle a team of Front of House staffs.
• Excellent Communication Skill and Problem-solving ability
• Acute financial management skills

Benefits

• Basic Salary depend on your overall qualification and relevant experience
• Staff meals will be provided and Staff Discounts entitlement
• Comprehensive Medical & Dental Insurance Coverage
• 5 days work week (Work-Life Balance ) + Good Career Progression

Jobscope

• Manage and oversee the end-to-end operations of the assigned store.
• Oversee a team of junior managers.
• Responsible for leading team members to achieve sales objectives, service excellence, and operational compliance.
• Promote teamwork and coach team members in daily work performance and career development.
• Collaborate closely with Field Consultant / Area Manager to achieve business goals.
• Allocate team member duties in accordance with operational requirements.
• Implement and facilitate store operations, merchandising, and marketing campaigns.
• Manage customer feedback and enquiries to ensure customer satisfaction.
• Responsible for ordering, receiving, inventory, and cash control of the store.
• Analyse stores financials from sales reports and recommend areas of improvement.
• Ensure store cleanliness, food hygiene, and equipment maintenance according to quality assurance and food safety guidelines.
• Ensure store and team member compliance with prevailing Company and government regulations.

Requirements

6-day work week and no fix off day.

Rotating Shifts (7am to 3pm, 3pm to 11pm, 11pm to 7am).

Able to work weekends and public holiday.

Able to squat and carry items up to 10kg.

Have at least 2 years experience in retail operations.

Benefits

Staff Meal, Annual Leave, Medical Benefits and Annual Bonus.

• Ensure seamless and smooth check in/out of guests/members.
• Collect payment.
• Compile and tally cash collected against revenue collection report at the end of the day.
• Handle telephone/walk-in enquiries regarding bookings and reservations for rooms.
• Provide guests with information such as rules and regulations, essential numbers to call for assistance during their stay.
• Generate daily check-in lists for security & housekeeping info.
• Ensure adequate supply of stationeries for smooth daily operations.
• Submit monthly photocopier meter record.
• Raise billing requests as and when required.
• Record, compile and follow-up on lost and found item.

Job Requirements:

• ‘N’ level & above with 1-2 years of relevant experience.

Interested applicants, please email us your resume to [email protected]

E-Ployment Consultancy

EA License No: 09C0884

EAP Name/ Registered No: Ivan/ R1108310

Assistant Sales Manager Job Description

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Assistant Sales Manager Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.
• Performing all duties of the Sales Manager in cases of absence or emergency.
• Updates managers by consolidating, analysing, and forwarding daily action summaries.
• Assist with the sales process by maintaining a fully stocked store.
• Recommend and display items that match customer needs.
• Manage point-of-sale processes.
• Maintain an up-to-date knowledge of product features and sales promotion
• Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.
• Update customer records in the company database as required
• Perform any other duties assigned by the director.

Assistant Sales Manager Requirements:

• High school diploma or GED.
• Bachelor’s degree in marketing, communications, or related field is advantageous.
• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.
• The Ability to multitask and work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).
• The ability to work under pressure.

Job Description

• Industry/ Organization Type: IT/ Software Solutions Provider
• Position Title: Assistant Sales Manager (Telecom) / Business Development Specialist
• Working Location: Raffles Place
• Working Hours: Mon – Fri, 9 am – 6 pm
• Salary Package: Up to $9,000 + Commission + Transport Allowance + Mobile Allowance + AWS
• Duration: Permanent Role

Key Responsibilities

• Presales for Telecom IT BSS/ OSS - deliver technical presentations and offer documentation to telecom clients.
• Comprehend and examine client requirements to devise solutions that align with their goals.
• Generate proposals, business case evaluations, work agreements, and other pertinent documents during bidding processes.
• Collaborate with business unit leaders within the company to stimulate industry channel business growth.
• Achieve and surpass sales targets, while sticking to the company's sales engagement guidelines.
• Supply pipeline and sales projections reports on a weekly basis.
• Convey product features and advantages in simple technical language during demonstrations.
• Offer support to customers post-sale when required.
• Showcase and elaborate on products during sales meetings, product seminars, and trade fairs.
• Update order and sales information and negotiate optimal contract terms.
• Handle sales collections.
• Sustain robust relationships with current clients and broaden sales areas by engaging new clients.
• Facilitate discussions and communicate with the production team on issues and efficient solutions.

APPLY NOW!!!

• At least a Degree in Telecommunications/ Computer Science/ Electrical/ Electronic Engineering/ IT or equivalent.
• Minimum 3 years of related working experience in the telecom industry and vendor sales.
• Experience working closely with sales, marketing, client services, executive management, operation teams, and product management.
• Knowledge of Telecom BSS and OSS and cloud-based solutions design for vertical industries like e-commerce, finance, resorts, etc.
• Able to travel as and when needed.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65711 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C016 | Angel Lim | EA Reg No: R1769781

Job Summary: The IT Operation and Maintenance Manager is a critical role responsible for overseeing the ongoing operation, maintenance, and support of an organization's IT infrastructure and systems. This position plays a crucial role in ensuring the reliability, security, and performance of IT assets and services. The IT Operation and Maintenance Manager typically reports to the IT Director or Chief Information Officer (CIO).

Key Responsibilities:

1. Operation and Maintenance:Manage the day-to-day operation, maintenance, and monitoring of IT systems, networks, and infrastructure.
Ensure that IT systems and services are available and performing optimally, minimizing downtime and disruptions.

2. Team Management:Lead and supervise the IT operation and maintenance team, including system administrators, network engineers, and support staff.
Recruit, train, and evaluate team members to maintain a high-performing and cohesive workforce.

3. Problem Resolution:Identify and resolve IT issues and incidents promptly to minimize impact on business operations.
Implement effective incident management and problem-solving processes.

4. Asset Management:Manage IT assets, including hardware, software, licenses, and contracts.
Ensure accurate inventory and licensing compliance while optimizing asset utilization.

5. Security and Compliance:Implement and enforce IT security policies, procedures, and best practices.
Ensure compliance with relevant industry regulations and standards, and manage security audits and assessments.

6. Disaster Recovery and Business Continuity:Develop and maintain disaster recovery and business continuity plans to safeguard against data loss and ensure continuity of operations.
Conduct regular testing and updates of these plans.

7. Vendor and Supplier Management:Manage relationships with IT vendors, service providers, and suppliers.
Negotiate contracts, service-level agreements (SLAs), and ensure service quality.

8. Performance Monitoring:Implement monitoring and reporting tools to proactively detect and resolve performance issues.
Analyze performance metrics and recommend improvements.

9. Documentation:Maintain accurate and up-to-date documentation of IT systems, configurations, and procedures.
Create operational manuals for team reference.

Requirements:

1. Education: A bachelor's degree in computer science, information technology, or a related field is typically required. A master's degree or relevant certifications (e.g., ITIL, CISSP) may be preferred.

2. Experience: A minimum of 5-7 years of experience in IT operations and maintenance, with at least 2-3 years in a management or supervisory role, is usually required.

3. Technical Knowledge: Proficiency in IT infrastructure, network administration, system management, and security best practices. Familiarity with the organization's specific technology stack is a plus.

4. Leadership Skills: Strong leadership and team management skills, with the ability to motivate and lead a diverse IT team.

Job Description

• Assist management in supervising daily operations of organization.
• Develop productive, profitable and achievement oriented working environment for employees.
• Address operational issues and concerns in a timely fashion.
• Supervise operations team to ensure operational excellence and excellent customer services.
• Educate operations team on best practices, company policies and service excellence standards.
• Develop and maintain operational guidelines for staffs.
• Determine staffing requirements, work assignment and schedules for new projects.
• Perform routine maintenance and repair works for equipment.
• Maintain the facility clean, safe and organized.
• Coordinate with management in different operational issues and promotional activities.
• Evaluate current operational strategies and recommend improvements.
• Generate operational reports for management as needed.

Requirement

• Willing to work 6 days a week, inclusive of public holidays and weekends.
• Willing to stand and work for long hours.

Relationship Manager Responsibilities:

• Maintaining a deep knowledge of company products and services.
• Building and maintaining strong relationships with prospective and existing clients.
• Researching and pursuing new business opportunities.
• Identifying clients' needs and requirements and proposing suitable solutions.
• Providing clients with comprehensive product/service consultations and guide their decision-making process.
• Upselling and cross-selling products/services to clients.
• Resolving complaints and issues efficiently and in a timely manner.
• Meeting sales/revenue targets.
• Ensuring client satisfaction.

Relationship Manager Requirements:

• Degree in management, marketing, communication, or a similar field.
• Experience as a relationship manager, in customer service, or a similar role.
• Ability to build and maintain strong client and business relationships.
• Proficiency in Microsoft Office and CRM software.
• Excellent communication and interpersonal skills.
• Good conflict-resolution and problem-solving skills.
• Leadership and team management skills.
• Customer-oriented.

Our client is a global MNC, one of the most established pioneers in the FMCG industry. Due to business needs, they are now recruiting a Sales Project Assistant Manager to be part of their Sales Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Sales Project Assistant Manager:

• Upselling company's product range
• Expanding our customer base and acquiring new accounts.
• Conducting technical sales presentations to clients.
• Nurturing and maintaining strong client relationships.
• Collecting valuable marketing insights.

Requirements:

• Diploma in Engineering or a related field.
• At least 3 years experience in B2B sales in related industry
• Stong connections and a robust network within the construction / building sector is an added advantage
• Possess own transport

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

• Input enquiry details into CMS to maintain updated prospective member records on a daily basis.
• Handle enquiries by members via phone calls and emails on a daily basis.
• Update members’ account services requests into CMS to maintain updated membership records on a daily basis.
• Update members’ payment record into CMS to reflect updated payment records on a daily basis.
• Call prospective to close sales on a monthly basis.
• Remind expiring members to renew membership on a monthly basis.
• Replenishment of forms and brochures on a monthly basis.

Job Requirements:

• 'N' level & above with 2 years working experience in Customer Service/Membership services.
• 5 day work.

Interested applicants, please email us your resume to [email protected]

E-Ployment Consultancy

EA License No: 09C0884

EAP Name/ Registered No: Ivan/ R1108310

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

Roles and Responsibilities

• Engage and prospect new offshore clients within the SEA region
• Understand the financial needs of clients and provide them holistic recommendations & solutions.
• Consistently update clients on the latest market trends and information regarding their insurance & investment portfolio
• Work closely with internal stakeholders (investment specialist, banca specialist etc) to curate personalised solutions for clients.
• Uphold the bank’s customer service standards and comply with all compliance and regulation standards.

Skill and Requirements

• Minimum Diploma required
• Minimum 5 years of wealth management experience
• Strong sales track record
• Strong understanding of financial markets & market trends
• Strong communication & interpersonal skills

To put yourself in the running for this exciting opportunity, click on the "apply now" button! Alternatiely, you may email Claudia at 68183141 or [email protected] for more information.

EA Licence No: 11C5502 | EAP Registration No: R2199597