Are you driven by the desire to see your hard work directly impact others? Join the DNDTS team, where we excel in crafting success stories through dynamic projects. Each endeavor is a unique opportunity to contribute to our proven track record of achievements.

Experience the satisfaction of seeing your efforts transform into positive changes in people's lives. In our thriving SME environment, you won't be limited to a single role. You'll have the chance to engage in cross-departmental collaboration, fostering a rich learning experience.

As our team consistently grows, so do opportunities for career advancement. We embrace the startup culture by having a casual working attire and a flat hierachy across deparments. Your journey with us goes beyond a job—it's a chance to make a lasting impact while expanding your skill set. Join DNDTS and become a key player in our success story.

Responsibilities

• Responsible for providing timely and professional services to customers through hotline, email, online chat, WhatsApp and other channels
• Handle customer inquiries and report the problems encountered by customers to relevant departments in a timely manner, and work together to solve customer problems.
• Responsible for all customer operations problems and follow up on solutions
• Manage the customer service support center to ensure the accuracy and relevance of customer service information

Requirements

• Excellent verbal and written communication skills
• Ability to handle and resolve customer issues effectively and efficiently.
• Ability to handle multiple tasks and prioritize effectively.
• Accuracy in recording information and handling customer requests.

Location: Airport Cargo Road

Salary: $3500 - $5000

Customer Care Representative

The Customer Care team is responsible for serving as the customer’s main point of contact for quoting and placing orders for Drew products and services and assisting in the resolution to a customer’s inquiry or issue. Helping to manage the customer relationship on behalf of the business and managing the entire quote-to-order to invoice process, assisting with the collections process. Under minimal supervision, they are responsible for supporting and managing customer order requirements at designated ports, follow up to ensure delivery and prepare case for billing.

This role will operate in an international environment, while working collaboratively with the Account Sales teams, Supply Chain, Billing, Data Management and Credit/Collection teams. These interactions will support the required growing knowledge and understanding of contracts/pricing, the Global Supply network and Drew products and services.

Principal Duties and Responsibilities:

• Accurate and timely processing of customer orders while ensuring customer’s expectations are met and exceeded when possible
• Reply directly for acknowledgement and check for product availability, lead-time, delivery cost
• Process customer orders through to delivery locations, issue all relevant documents to move and deliver products on board vessels
• Daily communication and follow-up with responsible warehouses - reviewing the day’s delivery plan and potential issues to ensure on-time delivery of orders
• Close partnership with Planning by highlighting potential inventory shortages or demand uptick.
• Making calls to shipping agents for vessel ETA/ETD, timely update of system due date to ensure inventory visibility for allocation purpose.
• Manage customer inquiries – connecting with internal colleagues – communicating Customer issues as needed
• Utilize all available platforms including customer platforms (GOP, ShipServ, Customer Procurement websites, Email, etc.) to identify and coordinate Customer inquiries
• Identify Customer requirements with a general understanding of Drew capabilities as communicated through the Sales and Customer Care Team Leaders
• Participate with Sales on customer visits, as requested, to perform business reviews, review customer service performance and other topics
• Collaborate with the Accounts Receivable department in the review and support of effective collections of customer invoices
• Comprehend Drew product lines with a general understanding of product alternatives. Participate in training where offered
• Contribute to the documentation of incomplete deliveries or fill rates
• Other tasks and projects as may be assigned from time to time

Required / Desired Knowledge, Experiences and Skills:

• 1 to 3 years’ good relevant customer service experience
• Experience in Marine or Shipping Industry a plus
• Supply Chain discipline a plus
• A self-starter and quick learner who possesses the ability to be effective at addressing issues and interfacing with both internal and external customers
• Ability and high level of comfort working in a fast paced environment
• Highly organized
• Ability to multi-task
• Articulate with excellent verbal and written communication skills
• English language both verbal and written required
• Multi-lingual a plus, may be required dependent on regional needs
• Microsoft Office skills, JD Edwards skills desirable or comparable ERP platform experience

Education/Certifications:

• Diploma in Business Admin or equivalent in job experience required

Physical Working Environment:

• Climate controlled office environment and requires the ability to sit for extended periods of time

The role involves overseeing the daily operations of the Service Admin team, ensuring the efficient processing of RMAs and claims while upholding high standards of customer satisfaction. This role requires team leadership, process improvement, and coordination with internal and external stakeholders to enhance service quality.

Key Responsibilities:

• Oversee daily operations and delegate tasks within the Service Admin team.
• Provide coaching and guidance to team members to achieve performance goals.
• Ensure accurate and timely processing of RMAs and claims, maintaining up-to-date logs.
• Manage escalated customer issues and supervise team interactions.
• Oversee returned materials and conduct regular inventory checks.
• Collaborate with vendors for claims resolution and timely credit or replacement.
• Prepare performance reports and coordinate with other teams to enhance service delivery.

Job Requirements:

• Diploma or Bachelor's degree in Business Administration, Customer Service, or a related field preferred.
• At least 2 years of experience in customer service admin roles and leadership experience is an advantage.
• Strong organizational and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Detail-oriented, with the ability to multitask and manage time effectively.

SuperSteam is a market leader and the top choice for cleaning professionals. We are honoured to receive the prestigious Enterprise 50 award in 2016, which recognises the fifty most enterprising privately-owned local companies in Singapore.

As a fast growing company, we require a Customer Admin Support Executive to champion administrative and operational support to field and indoor technicians.

This position requires you to be precise, meticulous, responsive and sensitive to our customers.

Job responsibilities:

· Assist with customer’s request through phone-in and emails.

· Arrange technicians daily servicing schedules.

· Track and provide direct support to assigned technicians

· Process paperwork and invoices in SAP system

· Monitoring & updating service tickets in field management system

· Follow-up with customers on outstanding open service tickets

What we need:

· Minimum 2 years of experience in a similar field / industry.

· Training will be provided.

· Comfortable with processing paperwork and preparing job schedules.

· Co-ordination works between suppliers, clients and internal teams

· Good team player with positive work attitude

· Greet guests and visitors warmly and make them feel welcome and attended

· Manage guests/customers queries, requests, feedbacks

· Answer phone an email inquiry from potential guests in a timely and respectful manner

· Receive and redirect mail, phone calls, packages, etc

· Anticipate guests needs to accommodate them and provide an exceptional guest experience

· Perform basic administrative/secretarial/reception duties

· Maintain inventory of supplies and order new stock as needed

· Running errands to assist guests/customers

· Handle promotion for events, voucher claims etc

· Record incident reports and assist in follow up actions (if any)

· Ensure that guest spaces and lobby are always clean and tidy

· Any other ad hoc duties as assigned

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Customer Service Officer
• Working Location: Loyang
• Working Hours: 5.5 days, Mon - Fri (9 am – 6 pm) / Sat (9 am – 1 pm) (alternate Saturday upon confirmation)
• Salary Package: Up to $2600 + AWS + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Handle daily rate enquiries from local customers and overseas agents.
• Timely response for all enquiries with multiple solutions and accuracy.
• Communicate and coordinate with operations team for efficient execution of shipments.
• Understand and analyse market trends, assist in providing pricing strategies for clients.
• Develop key account business through regular communication, efficient pricing and follow ups.
• Report generation.
• Other ad-hoc duties that may be assigned.

APPLY NOW!!!

• Candidates without experience are welcome to apply. Training will be provided.
• Proficient in Microsoft Office.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68502 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

About Our Client:

Believe in creating impact through passion-driven marketing and sales. The current team is a close-knit group of ambitious go-getters who thrive on making connections, delivering results, and growing both personally and professionally. If you’re looking for an exciting environment where you’ll be challenged to exceed your limits, you’re in the right place!

Job Description:

Our client is looking for enthusiastic and motivated Events & Marketing Representative to join their expanding team! In this role, you’ll be representing various brands, engaging with potential clients, and driving sales through unique, customer-focused strategies. This is a position for those who are passionate about connecting with people, presenting products, and closing sales with confidence and charisma.

Responsibilities:

• Present and promote products to prospective clients
• Collaborate with team members to optimize sales strategies and maximize results
• Attend regular training sessions to stay sharp and refine your skills
• Adapt and thrive in a fast-paced, ever-evolving environment

What We Offer:

• Growth Opportunities: Clear pathways for career progression
• Comprehensive Training Program: From onboarding to ongoing development
• Dynamic, Supportive Culture: Work alongside an ambitious and driven team

Requirements:

• Go-Getter Mentality: Ambition and motivation to drive success
• People Skills: Ability to engage, connect, and communicate with confidence
• Adaptability: Comfortable in a fast-paced, results-oriented environment
• Team Player: Willing to learn and collaborate

Responsibilities:

• Responsible for supporting the export operations of air freight shipments, ensuring that all processes run smoothly and efficiently.
• Preparing and verifying export documentation.
• Tracking shipments, addressing customer inquiries, and resolving any issues related to the shipment process.
• Assist with coordinating shipments and liaising with customers, airlines, freight forwarders, and customs authorities.
• Perform ad-hoc duties as assigned.

Requirements:

• Good communication and interpersonal skill
• Welcoming fresh entry from different industries
• Prefer one with customer service experience
• Able to work in Changi Airfreight Centre

AngelineMah

Reg No: R2096146

One Vogue Pte Ltd

EA License: 19C9629

Job Description:

• Attend to inbound and outbound calls/emails and update cases in the system
• Handle clients' feedback and liaise with backend support to resolve issues
• Follow up with internal and external parties to ensure smooth closure of cases
• Provide timely feedback to clients on collection, discrepancies and payments
• Manage Car Queue System and keep front desk area clean and neat
• Perform any other tasks as and when assigned

Requirements:

• Minimum "O" Level certificate
• Proficient in Microsoft Excel and Google Sheet
• Bilingual in English and Mandarin for effective communication with Mandarin speaking clients
• Attentive with good interpersonal and communication skills
• Able to work under pressure
• Able to work on alternate Saturday

Benefits:

• Competitive remuneration commensurate with work experience
• Annual leave up to 19 days
• Annual bonus
• Medical and dental
• Comprehensive health care and personal accident insurances

Working Location: No 4 Jalan Besut Singapore 619557

Specific Responsibilites

• Process of customer’s orders timely and accurately
• Prompt updating and data entry of freight transactions.
• Liaise actively with customers, carriers, hauliers, overseas agents etc for freight handling
• Ensure smooth shipping from vessel sail till ETA at destination.
• Handle Cargo documentation and filing
• Ensure compliance with customer’s requirements
• Ensure that all jobs are monitored, costs, selling figures are accurately & timely updated in system
• Ensure all event data are updated correctly in system, close file with completeness
• Permit declaration

Position Overview:

We are seeking a highly motivated and customer-centric individual to join our team as an Operations & Customer Support Intern. In this role, you will gain valuable experience in managing the device lifecycle, from procurement and vendor relations to order fulfillment and customer support. You will play a key role in ensuring customer satisfaction by providing timely and effective assistance, troubleshooting issues, and building strong relationships. This internship offers a unique opportunity to develop a diverse skill set in operations, customer service, and communication, while contributing to the success of a growing company.

Key Responsibilities

Operations:

• Manage the end-to-end device lifecycle, from procurement to fulfillment, ensuring timely delivery, cost-effectiveness, and customer satisfaction. This includes:
• Sourcing and Procurement: Identify, evaluate, and select vendors; negotiate pricing and contracts; manage vendor relationships; and stay informed about market trends and new technologies.
• Fulfillment and Logistics: Process orders accurately and efficiently; manage inventory levels; collaborate with logistics providers to optimize shipping and delivery; and resolve any fulfillment-related issues.
• Maintain strong vendor relationships to ensure product quality, timely delivery, and favorable terms.

Customer Support:

• Respond to customer inquiries via phone, email, or chat, providing accurate and helpful information about products, services, or policies.
• Troubleshoot and resolve customer issues or complaints, escalating complex cases to appropriate teams or management when necessary.
• Process orders, returns, or exchanges, ensuring accuracy and efficiency.
• Track and follow up on customer interactions, documenting details and resolutions in the CRM system.

Relationship Building:

• Foster positive and professional relationships with customers, demonstrating empathy and understanding.
• Anticipate customer needs and provide proactive solutions or recommendations.
• Go the extra mile to exceed customer expectations, ensuring their complete satisfaction.

Communication and Collaboration:

• Communicate effectively with customers, using clear and concise language.
• Collaborate with internal teams, such as sales, marketing, or technical support, to address customer inquiries or resolve issues.
• Provide feedback to management on customer trends or concerns, suggesting improvements to processes or products.

Other Duties:

• Maintain up-to-date knowledge of company products, services, and policies.
• Participate in training programs or workshops to enhance customer service skills.
• Perform other duties as assigned by manager.

For interested applicants, please apply via the link here: https://boards.briohr.com/cinch-ztku0u0elq/details/67121c74ebcebc00088f4036

Our Company

At Teradata, we believe that people thrive when empowered with better information. That’s why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers—and our customers’ customers—to make better, more confident decisions. The world’s top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise.

What You’ll Do

• You will own the account strategy for engagement, adoption and success planning drive business growth, customer value, satisfaction, and retention within the assigned banking accounts.

• Inspire confidence and drive utilization of Teradata software and services through education and strategy sessions to ensure the customer is successful in their adoption of Teradata technology.

• Act as a Trusted Advisor to the clients and facilitator of additional Teradata SMEs and functions and increase feature adoption of Teradata software by positioning new features to enhance current and new analytical applications, delivering additional customer outcomes.

Who You’ll Work With

• Work with the rest of the GTM team within Singapore and/or Growth Market business unit.

• You will demonstrate ability to understand the customers’ needs, develop and establish new business relationships and provide thought leadership to influence and build trust at different customer levels including senior/executive management, IT decision-makers all leading to increased customer satisfaction & further expansion opportunities.

• The position reports to our Geo Leader leading the CX team across APJ region.

What Makes You a Qualified Candidate

• Minimum of fifteen (15) years of experience on responsibilities as strategy expert, business/ industry consulting, client partnership, customer succession planning, and other relevant experience

• Solid exposure and knowledge of the banking industry

• First-hand involvement with major bank projects, programs or business operations like risk compliance programs, etc

• Extensive expertise in data management

What You’ll Bring

• BA, BS, MBA, or MS in business, technical or professional discipline or equivalent work experience.

• Currently or previously engaged with consulting or professional services firm is a plus

• A clear, confident, and persuasive communicator who can craft, summarize and deliver messaging for various groups of users, influencers and stakeholders.

• Continuous engagement with the customer, ensuring any business churn risks are identified as early as possible and devise action plans to prevent and/or overcome.

• Possess the ability to multitask and manage competing priorities across multiple customers.

• Strong analytical and problem-solving skills and an ability to manage complexity in a frequently changing environment.

• Excellent English language proficiency and presentation skills.

This role could require Domestic & International travel.

We encourage flexible working that will allow you to work from the Teradata office, customer site and working remotely from your home office, subject to the business needs.

Why We Think You’ll Love Teradata

We prioritize a people-first culture because we know our people are at the very heart of our success. We embrace a flexible work model because we trust our people to make decisions about how, when, and where they work. We focus on well-being because we care about our people and their ability to thrive both personally and professionally. We are an anti-racist company because our dedication to Diversity, Equity, and Inclusion is more than a statement. It is a deep commitment to doing the work to foster an equitable environment that celebrates people for all of who they are.

Teradata invites all identities and backgrounds in the workplace. We work with deliberation and intent to ensure we are cultivating collaboration and inclusivity across our global organization. We are proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, color, ancestry, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related conditions), national origin, sexual orientation, age, citizenship, marital status, disability, medical condition, genetic information, gender identity or expression, military and veteran status, or any other legally protected status.

We are looking for the most outstanding candidate to represent the clients we work partner with, providing fitting solutions to meet specific requirements and drive results.

We are looking for people who will “walk the talk”. There is no such thing as a mundane routine here! Be prepared for an unparalleled environment!

Why choose us?

1. Career Development

We are determined to provide you with the necessary resources, mentorship, and growth opportunities to fuel your professional advancement

2. Travel Opportunities

We encourage collaboration among our offices and teams worldwide. As a result, team members may have opportunities to work on projects that involve travel to other cities or countries, fostering a deeper understanding of diverse cultures and business practices

3. Personal Growth

We offer a wide range of learning and development opportunities, including workshops, training sessions, and mentorship programs. We believe that growth happens when we push our boundaries

Who are we looking for?

• A growth mindset - the belief that abilities and intelligence can be developed through dedication and hard work
• Team members with the attitude that is more likely to share knowledge, seek guidance from others, and contribute to a supportive and knowledge-sharing culture within the organization

Job Summary:

As a Butler, you will play a pivotal role in ensuring our guests receive the highest level of personalized service. Your responsibilities will span across Front Office, Concierge, and traditional Butler duties, including welcoming guests, managing check-ins and check-outs, offering expert local recommendations, arranging transportation and reservations, and attending to guests' personal needs. You will be the face of Resort World Sentosa, embodying our commitment to luxury and attention to detail.

Key Responsibilities:

• Assist with check-in and check-out procedures, ensuring a seamless experience for guests.
• Handle guest inquiries, reservations, and room assignments.
• Manage cashiering tasks and maintain accurate records of guest transactions.
• Provide guests with information about local attractions, restaurants, and transportation options.
• Arrange transportation, tours, restaurant reservations, and other guest requests.
• Assist with luggage handling and coordinate guest arrivals and departures.
• Welcome guests upon arrival and provide a detailed orientation of their suite and hotel facilities.
• Manage VIP and special guest requests with meticulous attention to detail.
• Assist with guest requests such as unpacking and packing, laundry, and in-room dining services.
• Coordinate with other departments to ensure seamless service delivery.
• Ensure accurate records of guest preferences and special requests.
• Perform all other related duties when assigned by Management.
• Always maintains the integrity and confidentiality of guest information.

Qualifications:

• Minimum GCE O Level.
• A Diploma or Degree in Hospitality or Business Management from a recognized institution is an advantage.
• Flexibility to work various shifts.
• A valid driving license is considered an advantage.
• Proficient in computer and property management systems

Our client is a Manufacturing MNC. Due to business needs, they are now recruiting a Laboratory Technician to be part of their Labortory Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Laboratory Technician:

• Assist in routine lab tasks such as paint preparation, panel setup, and airless spray applications.
• Conduct sampling, testing, and analysis for paint products.
• Support chemists in development projects, including managing stock levels for panels, raw materials, and lab supplies.
• Participate in trial applications and inspections outside the lab under supervision.
• Handle non-chemical waste disposal and maintain a safe work environment by following ISO, safety, and environmental standards.
• Communicate progress or delays effectively with the line manager.
• Ensure workplace safety, especially in handling chemicals, and follow preventive measures to reduce risks.

Requirements:

• Diploma in related field
• Entry level are welcome to apply. Training provided.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Description

We are looking for an experienced and dynamic Customer Service Manager to oversee our customer service operations. The ideal candidate will play a key role in delivering exceptional customer service and driving satisfaction in the travel industry. You will be responsible for managing customer inquiries, handling feedback, resolving complaints and leading a team to meet service excellence standards.

Responsibilities

• Provide customers with comprehensive information and advice on our products and services to enhance their experience.
• Respond promptly and professionally to customer phone and email inquiries, ensuring timely resolution of issues.
• Handle and resolve customer complaints effectively and efficiently, ensuring customer satisfaction and service recovery.
• Act as a duty/floor manager, overseeing the operations of the counter staff and ensuring smooth day-to-day activities.
• Prepare monthly performance reports and customer service feedback for management, identifying areas for improvement.
• Monitor and maintain high customer satisfaction levels through proactive problem-solving and effective service recovery.

Requirements

• Minimum of Diploma or GCE O Level qualification in any field.
• 3 to 5 years of relevant experience in the travel industry, particularly in customer service, handling client feedback, resolving complaints, and monitoring satisfaction metrics.
• Bilingual in English and Mandarin (spoken and written), with the ability to liaise with associates and clients.
• Mature, well-organised, and able to take initiative with the ability to work independently.
• Excellent communication and public relations skills with a pleasant and professional demeanour.
• Proficiency in MS Office (Word, Excel, PowerPoint).

Please include the following in your application:

1. A recent photograph
2. Reason for leaving your last employment
3. Current and/or last drawn salary
4. Expected monthly salary
5. Availability

We’re seeking an energetic and motivated Customer Service/ Account Manager to join our dynamic team.

In this role, you’ll be responsible for managing client accounts, building and maintaining strong relationships, and ensuring exceptional service. If you're passionate about connecting with clients, thrive in a fun work environment, and have a proactive attitude, we'd love to meet you!

Job Descriptions:-

• Account management - Servicing customers to conduct product installation, training, maintenance, and troubleshooting
• Maintaining a good relationship with existing clients, and ensure long-term customer satisfaction and loyalty
• Attending to client’s inquiries timely and promptly
• Gathering requirements and feedback on products, and working closely with the Product Team to continuously improve the products
• Prepare quotations, and ensure timely payment from clients
• Lead customer management analysis with internal stakeholders to ensure Service Level Agreements (SLA) are achieved

Job Requirements:-

• Diploma/Bachelor's degree from recognized institutes
• Preferably with 1-2 years of experience in customer service/ client servicing/ account management or similar capacity
• Non-experience candidates are welcome to apply as training will be provided
• Comfortable with travelling for client visiting (for deployment, training purposes)
• Result-oriented and able to work under pressure
• A good team player with roll-up-sleeves attitude
• Good communication and presentation skills
• Able to start work immediately or within short notice is highly preferred!

Interested candidates are invited to apply online with a comprehensive resume, via the APPLY NOW button.

We regret only shortlisted candidates will be notified. Thanks for applying!

User Interface - Proposing and redesign efforts for in-house custom applications in collaboration with software engineers.

Responsibilities:

• Solving complex interaction problems, humanize product ideas and develop these into elegant application design.
• Own the end-to-end design process, in close partnership with product managers & engineers, to create/iterate on concepts through design exploration, ideation, user validation.
• Balance between the practicalities of user requirements and business needs.
• Align the execution of design with the rest of the product and design organization.
• Communicate design solutions to stakeholders, and incorporate feedback into the design cycle.
• Experience in driving appropriate user research activities such as discovery interviews, usability testing, stakeholder interviews, post-launch feedback, metrics review, and the translation of research insights into actionable recommendations.
• Working under the guidance of a Senior UX Lead to align design efforts with team goals and client expectations.

Qualification:

• Minimum 5+ years of professional experience designing solutions for software applications
• Strong command of information architecture, interaction design, and visual design, and with a mind for simplicity of design
• Proven expertise turning complex business problems into simple and engaging design concepts
• Proactive self-starter, and capable of communicating and prototyping interactions at all levels of resolution
• Familiarity with modern digital design tools (e.g. Sketch, Figma)
• Good awareness of software development processes and frontend development technologies Candidate need to be a Singaporean due to client security requirements.

In addition to the core responsibilities and qualifications outlined, candidates should also demonstrate the following key strengths:

Stakeholder Engagement & Communication:

• Ability to effectively communicate design decisions and articulate the reasoning behind choices to stakeholders at various levels.
• Proficiency in storytelling to convey the user journey and ensure stakeholder alignment with design rationale.

Product Team Collaboration:

• Proven experience working within cross-functional product teams, contributing to the ideation, development, and refinement of solutions in partnership with product managers and engineers.
• Capability to innovate and adapt designs beyond established workflows, actively participating in the evolution of product features and user experiences.

User-Centered Research & Design Application:

• Strong foundation in conducting user research and usability testing; ability to translate insights directly into actionable design components.
• Experience in refining workflows into well-aligned, user-centered design solutions, especially in complex application environments.

Visual Design & Workflow Mapping:

• Skills in visual design and information architecture, with a focus on workflow mapping to ensure usability and cohesion across applications.
• Ability to develop clear, elegant solutions that meet complex business and user needs.

Next Step:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' to drop your resume or email at [email protected]
• All shortlisted candidates will be contacted.

Saghana Sithara | Registration Number: R1550224

• Manage daily customer email communications effectively
• Ensure 90% email resolution within timeframe
• Collaborate with teams for one-stop customer solutions
• Address customer feedback and resolve raised issues
• Support additional duties and assigned projects

Requirements:

• Minimum Diploma/Degree holder in any discipline with at least 3 years of experience in a Financial Institution and in a customer service role

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

CEI No: R24122857

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Football & Soccer Coach Trial (no experience needed!)

Apply: [email protected]

Interested applicants MUST apply by resume and cover letter through emailing [email protected]. We MUST receive an email application from you in order to consider you.

Passionate about football coaching, and want to be an important part of Singapore's football landscape! But have no experience?

*MOF’s coaching internship is the perfect way to get a foot into the football coaching scene. At your internship you will be given a good overview of what the football commercial and educational scenes in Singapore are, and given the opportunity to assist in our MOF Academy where kids aged 5-14 years old are taught football by our qualified coaches.

Sunday mornings 9-11am and/or evenings 5-7pm*

See our website and facebook page to witness for yourself the amazing football journeys out footballers take with us:

http://ministryoffootball.com.sg

https://www.facebook.com/mof.com.sg

https://www.instagram.com/ministryoffootball/

Interested applicants MUST apply by resume and cover letter through email.

See our website and facebook page to witness for yourself the amazing football journeys out footballers take with us:

http://ministryoffootball.com.sg

https://www.facebook.com/mof.com.sg

https://www.instagram.com/ministryoffootball/

I

nterested applicants MUST apply by resume and cover letter through emailing [email protected]. We MUST receive an email application from you in order to consider you.

Primary Responsibilities

• Ensure Guest Services team operates with a sales attitude and all associates are aware of the sales opportunities within the hotel, which will assist with the maximization of revenue.
• Seek new and additional services constantly to improve the guest experience with a creative and innovative approach
• Initiate and maintain effective communication within the guests and other housekeeping departments.
• Maintaining a high standard of customer relations/customer service within the Guest Relations department.

Requirements

• Minimum Diploma in Hospitality
• Minimum 3 years experience in a similar capacity.
• Service Oriented.
• Possess good interpersonal and communication skills.

• Manage timesheet application requests and data modifications for internal staff globally.
• Perform data reconciliation and follow-ups to ensure data completeness.
• Coordinate with various parties to keep information updated.
• Verify leave application documents and maintain the leave database.
• Assist with leave queries promptly.
• Ensure smooth global onboarding and offboarding processes.
• Welcome new external staff and update related applications.
• Complete all processing and paperwork during offboarding.
• Comply with all legal, regulatory, and internal compliance requirements, including financial security and fraud prevention.

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

Our client is a Education Industry. Due to their current expansion plan, they are looking for a Customer Service cum Admin Executive to join their team, in hopes of developing the current high performing team. They are located in the Central area.

Key Roles and Responsibilities:

• Respond to daily emails and phone inquiries
• Provide support, advice, and counseling to students
• Manage graduation processes, including payment verification and document handling
• Coordinate mid-term test deferments and liaise with students and UC
• Handle exam script viewing requests, including coordination with the Exams Office and students
• Explain transfer contracts to students
• Conduct welcome orientations, LinkedIn workshops, and graduation ceremonies
• Perform class visits as needed
• Oversee ad-hoc projects or audit events
• Manage miscellaneous administrative tasks, such as attendance tracking and course evaluations

Requirements:

• Diploma in any field.
• At least 1 year of customer service and 2 years of administrative experience.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24144162 | LAI CHAI LI

• Provide first level of support and customer service
• Provide quality customer service to customers over the phone or email
• Require to listen, probe to clarify and understand customer needs
• Escalate problems or issues promptly and resolve customer

• Resolve all customer complaints in an expedient manner. He/she will need to act as a liaison to expedite requests between customers and multiple production locations.

• It is important to process sales orders or changes by effective collaboration with internal departments and communication with customers.

• Work closely with Inside Sales

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.