Statement Of Purpose (Overall Purpose of Job)

Overall, in charge of horticultural maintenance of trees, shrubs, turf and landscape sites under the

purview of the clients such as Town Council. Liaise with Clients, Consultants, relevant authorities

and Residents as well as to manage and co-ordinate the landscape projects effectively.

Major Duties & Responsibilities

(A) Specific :

• To liaise, coordinate and updates, if any when liaising with Clients, Consultants and
• relevant authorities for the implementation of the landscape projects.
• To be lead contact point for all matters specific to the Clients for the landscape projects that
• you are in-charge of.
• To attend to feedbacks and complaints as well as to liaise with Client to resolve any Clients
• and / or resident complaints related to horticultural matter.
• To attend monthly site meeting or when required.
• To build and maintain strong, long-lasting client relationship and meet Client's satisfaction.
• To ensure planning for all landscape activities are adequate for Client, product and system
• conformance.
• To coordinate, work and oversee all landscapers and vendors as well as provide guidance, if
• applicable.
• To plan, implement and track the work progress periodically, address and follow-up to
• ensure that the landscape projects stay on time and within budget.
• To monitor landscape project cost including variation works, if any.

(B) General :

• To prepare and submit necessary report(s) as required by Clients.
• To maintain and document all the landscape projects.
• To coordinate and work with other departments.
• To engage, coordinate and oversee the landscape project work to ensure successful
• completion as well as hand over of landscape projects to the Clients.
• Other duties as assigned.

(C) Safety :

• Follow the safety procedures, rules and regulations and eliminate or reduce hazard at the work place.

Job Requirements

(A) Education, Qualifications & Special Training :

• Degree or Diploma in Landscaping / Civil Engineering or related field.
• Job holder without the above qualification but with relevant experience would be considered.

(B) Knowledge & Skills :

• Strong in Persuasion, Service-oriented, Client relationship and People Management.
• Negotiation skills.
• Good working attitude, self-motivated and able to work independently.
• Good communication skills (verbal and written).
• PC literate and knowledge in MS Office.

(C) Experience :

• Preferably with minimum 3 years of relevant working experience.

Responsibilities:

• Coordinate the implementation of projects to guarantee its timely and seamless completion
• Regular site meetings and inspections to inspect work timeline, requirements, and contract designs.
• Examine and offer recommendations about all claims made by contractors.
• Update user with a weekly progress report.
• Arrange and lead a project meeting every week.
• Documentation pertaining to the fulfillment of the contract, contractor payment, DLP, and compilation of NSC O&M manuals.
• Examine and verify the completed work before transferring ownership.

Requirements:

• Min diploma in civil engineering, building construction management, architecture, interior design, or it's equivalent
• At least 2 years related working experience
• Previous experience in Office commercial project experience is an added advantage
• Able to lead a team

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• The Branch Manager will direct and supervise the staff and day-to-day operations in the assigned branch location, ensuring delivery of quality customer service and achievement of sales or productivity goals.
• Train employees and evaluate their performances.
• Create strategies to ensure that sales targets are met.
• Prepare reports on sales.
• Create and maintain relationships with clients.
• Liaise with other branches to share strategies.

Planning Marketing Strategy

• Develop and implement a strategic integrated marketing communications plan and correlating expenditure budgets annually
• Regularly define and identify most effective communication channels to promote existing products and services
• Develop advertising opportunities (e.g. through specialist publications, radio or other media)

Creating Marketing Content

• Design and development of marketing materials (including overseeing photoshoots), as well as write copy for use across marketing channels such as collateral, social media, and direct marketing emails (EDM)
• Manage digital marketing and social media activity across the various social media platforms, including the development of content and analysis of reach and conversion

Driving Brand Partnerships

• Cultivate relationships with potential marketing partners, as well as explore new target markets and marketing avenues
• Source for and promote events that will drive traffic to the F&B outlets and grow revenue

Brand Management & Awareness

• Coordinate and manage media/ public interest to generate coverage and maintain awareness of the brands
• Handle and coordinate all media requests, media releases, enquiries and presentations -hosting media, influencers and VIPS to drive quality media and impactful word of mouth
• Keep current with marketing trends, competitive analyses, new communication techniques and digital platforms, in order to explore and recommend creative ways to reaching out to target audience
• Plan a monthly/seasonal promotional calendar of activity, generating ideas for new offerings
• Evaluate and prepare reports showing the results of marketing campaigns (return on investment, effectiveness, feedback, etc.)
• Maintain effective internal communications to ensure all relevant internal departments are kept informed of marketing objectives

Customer engagement

• Facilitate customer engagement and retention on-site through various marketing channels (eg. tactical offers) in order to improve brand loyalty, expand outreach, visibility and value.
• Support the Operations team in managing guest experience on-site
• Respond to media or customer queries/complaints as well as host special events to promote restaurants
• Build and maintain customer database and engage through regular customer communique (eg. newsletters, loyalty programme etc)

Role and Responsibilities

1. Supervise and coordinate assigned shift; conduct daily pre-operation meeting with staffs on duties

2. Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery

3. Ensure all daily and periodic cleaning works are carried out as per schedule

4. Attend to complaints and ensure customers' satisfaction

5. Check on staff punctuality and discipline

6. Any other duties assigned by Superiors and Clients

Requirements

1. Able to work midnight shift

2. Able to work OT including weekends and public holidays.

3. Able to work in islandwide locations, and able to go to multiple locations daily.

4. Excellent customer service skills and able to interact well with clients

5. At least 2 year’s experience in similar role in cleaning sector

Role and Responsibilities

1. Supervise and coordinate assigned shift; conduct daily pre-operation meeting with staffs on duties

2. Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery

3. Ensure all daily and periodic cleaning works are carried out as per schedule

4. Attend to complaints and ensure customers' satisfaction

5. Check on staff punctuality and discipline

6. Any other duties assigned by Superiors and Clients

Requirements

1. Able to work midnight shift

2. Able to work OT including weekends and public holidays.

3. Able to work in islandwide locations, and able to go to multiple locations daily.

4. Excellent customer service skills and able to interact well with clients

5. At least 2 year’s experience in similar role in cleaning sector

Responsibilities:

1. To Oversee daily operation and activity for Department

2. Liase with director on planning and execution of tasks/projects

3. Liase with HR Department for manpowper planning and if required conduct interview.

4. Assist HR & Director to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

Requirements:

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills

(Contract role, yearly renew)

Working Day: 5-6-5-6 work weeks (follow roster)

Working Hours: 8am to 5pm

Location: Geylang Bahru

Salary: Basic $2500 - $3000

Job Description:

• Handles phone-manning
• Data entries and record keeping
• Provide best solution or alternative to complaints
• Work closely with operations department
• Other ad-hoc duties assigned

Job Requirement:

• Diploma holder with a minimum of 2 years of customer service experience
• Possesses IT knowledge
• Able to do shift work, and work on Public Holidays and Overtime

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

(Contract role, yearly renew)

Working Day: 5-6-5-6 work weeks (follow roster)

Working Hours: 8am to 5pm

Location: Geylang Bahru

Salary: Basic $3,000 - $4000

Job Description:

• Transfer, Sending and Funeral
• Timely prepare monthly schedule for ground staff
• Safekeep and in charge of petty cash, and vehicles matter
• Work closely with all departments
• Administer the operations team and ensuring that company policies and processes are properly conveyed to them
• Assisting the Human Resources Team in the employment of talents
• Other ad-hoc duties assigned

Job Requirement:

• Minimum 2-4 years experience
• Comfortable working in the funeral industry
• Possess class 3 driver license is preferred
• Able to do shift work, and work on Public Holidays and Overtime

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

Job Objective:

• Support customers, address enquiries and facilitate transactions to cater to customers’ needs (process sales orders)

Core Responsibilities:

Account Management

• Build relationships with existing customers by understanding their needs and assisting with their queries
• Manage customer orders and communicate requirements to internal stakeholders (Supply Chain, Operations, Finance, Quality Assurance, Logistics, Product Development)
• Update customers of the status of shipments, monitor their credit terms and assist with the collection of payments
• Receive all customer-supplied items delivered to the plant, and arrange delivery or self-collection of products
• Plan material schedule for key private label customers
• Prepare costing, quotations and administrative duties of the Business Development department
• Verify and endorse purchase orders and process sales orders
• Analyse customer order history, monitor repeat orders, take actions to understand situation and alert the Business Development Manager/Senior BD Executive on follow-up actions
• Manage SAP B1 system and update relevant information (orders) for production and internal stakeholders

Job Specifications:

Minimum education qualifications:

• Diploma in any discipline
• Bachelor’s degree in any discipline an advantage

Minimum years of experience:

• 2 years of relevant experience in Business Development for diploma or degree holders
• Previous sales / customer service / telesales experience will be a plus

Key job-specific competency requirements:

• Proactive in building relationships and proposing solutions
• Highly meticulous and able to meet tight deadlines
• Good interpersonal skills
• Good analytical and problem-solving skills

Our client is a reputable board consultancy services company. We are currently sourcing on behalf of our client for an Events Registration Manager.

Responsibilities:

• Provide event registration consultancy, overall project registration and stakeholders’ management including event registration planning, management and execution
• Lead and guide assigned project team members to ensure smooth delivery of assigned projects/events including registration SOPs, training and documentations
• Provide event registration advice and solutions to stakeholders
• Manage the registration process to create a streamlined experience for invitees, including flights and hotel bookings
• Manage and provide timely registration reports, and Database management
• Work closely with project teams to collate, provide information, facilitate the planning and execution of the projects/events
• Responsible for successful delivery of the event, ensure smooth communication with partners, vendors and stakeholders
• Management of stakeholders and assigned team members, including overall resource planning of roles and responsibilities pre-event and onsite
• Timeline management and updates
• Source, evaluate, negotiate and manage third party vendors
• Post event database cleaning, updating, event registration, attendee reports, analysis and event compilation of sustainability data report

Requirements:

• Min 5 years event management experience
• Able to handle multiple projects and tasks
• Good project management skills
• Digital/ Hybrid event support

How to Apply?

Either apply through the job website or email your resume to [email protected]

Thank you in advance for your applications. We regret to inform that only shortlistedcandidates will be notified.

John Ethans International Pte Ltd

www.johnethans.com

EA License 19C9951

Upon submitting your resume/CV and personal data in relation to the job application, you have given your consent for John Ethans International Pte Ltd to collect, use, disclose and retain your data to prospective employers for their deliberation.

Job Highlights:

• Abundant personal growth and progression opportunities
• Start-up environment

Job Duties:

• Perform general personal & secretarial duties
• Attend to queries via calls and handling courier services and mails
• Oversee all administrative tasks such as office maintenance, stationary requisition and managing office assets list
• Provide administrative support to the sales team and other relevant departments
• Coordinate office activities and operations to secure efficiency in company activities
• Main point of contact for various vendors such as service providers and office management
• Be updated of regulatory developments within or outside of the company as well as evolving best practices in compliance control
• Ensure that the company's objectives and sales targets are met

Requirements:

• Pursuing a Diploma or Bachelor’s degree in Business or equivalent
• No need experience
• A proactive team player with the ability to work independently
• Resourceful with strong organisational and co-ordination skills
• Proficient in Microsoft Office such as Excel and Word preferred

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Reporting to:

Managing Director

Job Overview:

As a Audio Visual Project Manager you will be responsible:

Responsibilities:

· Generate functional line drawing for audio, video, control, and communication systems

· Extensive knowledge of signal flow for audio, video, control, and networking.

· Work closely with installation team for installation.

· Proactively assist & manage change orders and processing.

· Effectively coordinate with client and project team to ensure system is install accordingly to designed system on project details on site

· Continuous education on design practices and new product knowledge

· Attend sales meetings and job walks

· Possess strong communication skills and the ability to learn new technologies quickly.

· Be successful in building relationships with clients and possess a strong customer service attitude. Feel interested, confidence, and creditability in the solutions being presented.

· Assist the installation team with the design and development of high-end audio-visual collaboration solutions unitizing the latest control system, video conferencing, unified communications, and video streaming solutions.

· Respond to sales team/clients for system designs, and schematics.

· Working knowledge and design experience with Unified Communications systems as well as video streaming and video conferencing solutions are required.

· Seek opportunities to propose value-added solutions across company’s required timescale.

· Remain actively involved with client through the project lifecycle

· Maintain up to the minute knowledge of products and solutions in the Audio-visual marketplace.

· Proactively update Audio Visual, Sales and Management team on latest solutions.

· Develop and maintain positive relationship with manufacturers

· Involve System configuration, Testing & Commissioning of company solutions.

· Studying solutions/assisting in-house AV Designers and Engineers from different manufacturers like Samsung, BOSE, Crestron, Extron, Poly, Logitech, etc to implement fully integrated solutions for clients.

· Any Ad-hoc job assigned by the company.

Professional Skills & Personal Capabilities:

· Experience with technical sales and installation procedures for colleges, universities, corporate, enterprises, and government customers.

· Knowledge of current technology and trends in the audio-visual field.

· Minimum of 3 years’ experience within the audio-visual industry

· Minimum of 1 years’ experience in engineering & design

· Ability to communicate effectively with clients and co-workers.

· Ability to calculate figures and amounts such as discounts, proportions, percentages, area, circumference, and volume.

Education

· Any educational level with strong AV or AVL experience and knowledge. Diploma and Bachelor Degree in the related field are preferred.

We are growing! We are currently looking to hire an experienced Key Account Manager for our office in Singapore where you will be based.

Who we are

Founded in 2006, our story started with two entrepreneurs. Today, we’re proud to be a global business. From Shanghai to Paris, we have 12 offices and operate across four continents in 70 countries. We are home to over 160 professionals from around the world, working together to serve more than 200 luxury clients.

At CXG, we love to evolve, elevate, and transform experiences while bringing brand promises to life. We offer strategic solutions that impact performance and elevate the customer experience of some of the world’s most iconic premium and luxury brands.

What you will be doing

You will join a dynamic and fast-paced environment and work closely with our global teams to develop strong and long-lasting relationships with our clients, coordinate with internal departments and deliver insightful, impactful client presentations to executive and board level stakeholders. Here, passion, integrity and “can-do” attitude are always top of mind. Your daily tasks will involve:

• Partnering with luxury and premium brands to help them transform and drive business impact through customer experience.
• Maintaining and nurturing your client portfolio by offering white glove service and added value.
• Collaborating with members of our international teams to design methodologies, develop new solutions and offer expert advice to our clients.
• Managing the entire account including stakeholders, internal departments, budget, and the quality of deliverables.
• Project Management- proposal, execution and delivery of projects.
• Delivering insightful and engaging face-to-face presentations to C-level executives.

What you will bring along

This role requires a passion about the luxury industry and customer experience. It also requires strong organization skills as well as past experience in a client-facing role. You should also have the below:

• Bachelor’s/ Master’s Degree in Administration, Business, Management or related field.
• 6-8 years of work experience preferably in retail and / or in a client-facing role (B2B).
• Verbal and written communication skills (persuasive, diplomatic communication skills with experience in presentations and proposal writing).
• Fluent in English (verbal and written).
• Analytical aptitude- ability to examine data to make meaningful inferences and analysis.
• Leadership skills (externally – ability to lead a meeting and internally – ability to take lead on a project).
• Consulting skills- ability to challenge a client brief and to ask meaningful questions.
• Excellent interpersonal skills.
• Time management- ability to manage time and resources effectively in a deadline-driven environment.
• Candidate must be Singaporean or holder of a PR

If you have what we are looking for, please make sure to attach your updated Resume with your contact details. Should your profile fit the requirements for the role, we will get in touch with you to get a deeper understanding of your profile, to discuss the role in more detail and potential next steps.

To know more about us, please visit our website: https://www.cxg.com

• Permanent position with variable bonus
• Must with office leasing background
• Minimum with 7 years of related experience and ready network

Job Responsibilities

•  Formulate and implement strategies to maximise rental and occupancy of the group properties.
• Secure new tenancies, identifying market segments and prospects.
• Conducting market research of competitors and market benchmarks of rentals and occupancy cost.
• Responsible for preparing and checking annual rental budget and rental forecast.
• Providing regular updates to Management on market supply, demand, pricing, competition and market positioning for the asset.

Requirements

• Bachelor of Science in Real Estate, Property Management, Estate Management, Business Marketing.
• 7 years of relevant experiences in marketing and leasing including 3 or more years in a managerial capacity.
• Sound understanding of the real estate industry with an extensive network of contacts.
• Strong presentation, negotiation and effective interpersonal skills.
• Candidates who are registered as Salespersons under the Estate Agents Act (EAA) or possess qualifications equivalent to Real Estate Salesperson (RES) examination will have added advantage.

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

• Permanent position
• MNC environment with a large portfolio
• Variable bonus

Responsibilities:

· Develop and implement strategic sales plans to achieve company targets and expand customer base in the aluminium sector.

· Build and maintain strong relationships with key clients, stakeholders, and industry partners.

· Monitor market trends, competitor activities, and customer preferences to identify new business opportunities.

· Collaborate with other departments such as marketing, production, and logistics to optimize sales processes and ensure customer satisfaction.

· Prepare regular sales reports, forecasts, and budgets for management review.

· Stay updated on industry regulations, technological advancements, and best practices in aluminium sales.

Requirements:

· Bachelor's degree in Business Administration, Marketing, or related field

· Experience in sales of fabricated aluminium products viz. aluminium windows, doors, fixed screen/ partitions, frameless/ point facades, conventional/ structural glazed curtain wall system, skylights-domes etc.

· Proven track record of achieving sales targets and driving revenue growth in the aluminium sector.

· Strong leadership, communication, and negotiation skills.

· In-depth knowledge of aluminium products, market dynamics, and customer needs.

· Ability to analyse data, identify trends, and make strategic decisions.

· Self-Driven, results oriented with a positive outlook towards job.

· Proficiency in CRM software, Microsoft Office Suite, and other sales tools.

· Reliable, tolerant, determined and can work under pressure.

• Managing cloud migrations (primarily M365 and Azure) and network upgrades through all phases including scoping, design workshopping, schedule planning, implementation, and project closure.
• Defining project objectives and success criteria. Managing project scope, risks, and changes. Identifying and resolving project issues and conflicts.
• Ensuring project deliverables meet quality standards. Coordinating and communicating with project stakeholders and team members
• Reporting on project progress to the customer, project team, management and relevant vendor partners where required. Provide technical guidance and mentoring to junior engineers in preparing of SOPs.
• Collaborate with transition and internal team for optimizing infrastructure and deployment of new technologies.
• Participate in escalated incident management and solving problems in a cross-team’s environment during migration and implementation phase of project.
• Troubleshooting, identifying, and documenting root cause and other projects and tasks as required. Develops and document processes, procedures, standards and guidelines relating to areas or tasks assigned, and to continuous maintenance

Requirements

• Minimum 10 years of experience in the Information Security Technology domain with at least 8 years in Cloud environment preferably Azure
• Strong knowledge on Azure AD Architecture and maintenance, Knowledge on O365 IAM, Knowledge on Active Directory Sites and services including cross-forest Users/Mailbox/Profile Migration. Working experience on Exchange online migrations for Hybrid and Azure AD Joined EUCs.
• Good experience on integrating applications Modern authentication protocols, knowledge on Azure AD App proxy, experience on MFA, creating Conditional Access policies, experience on DNS, DHCP SMTP.
• Knowledge on Microsoft PKI Technologies, Knowledge of Implementing Managing Upgrading ADFS. Modernize on-premises security tools integrated with Active Directory.
• Windows PowerShell for automation of day to day administrative and Office 365 configuration tasks with SharePoint Online and OneDrive configuration
• Troubleshooting and analytical skills. Good communication and collaboration skills.
• Excellent communication and teamwork skills, with the ability to collaborate effectively with other members of the IT team and with stakeholders from other departments.
• Good understanding of IT workflow (e.g., ServiceNow)
• Knowledge of PowerShell and JSON/MCSE/MCSA/VMware/Azure 104/Azure 400 certified would be advantageous. ·
• Azure /M365, PMP certifications preferred.

Pls send in your updated resume stating past experiences, reasons for leaving, current and expected salaries to [email protected]

Entry level / Junior / Nitec / Diploma with No Experience welcome apply

5 days work week / Permanent Role / Company transport provided

Full training provided !! work life balance

l Preferably 1 to 2 years working experience

l Training will be provided for those without experience
but are willing to learn
l Working experience in a Chemical / Refinery plant an added advantage

Job Requirements :
Working Day / Timing : (Mon – Fri) / 9.00 am to 5.30 pm
Company Transport Pick-Up to Company (2 ways)

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Manage multiple accounts; develop positive working relationships with all customer touch points

· Drive client retention, renewals, upsells and client satisfaction

· Work closely with Associate Account Managers and Ad Operations on day-to-day operational processes including campaign set-up, receipt of creative or tags, trafficking, optimization, troubleshooting and QA

· Work closely with Analytics and Ad Operations to determine root causes for customer success or failure and drive requirements for product or process enhancement and development as needed

· Partner with internal cross-functional teams to understand customer goals and key performance metrics and exceed those goals throughout the campaign

· Leverage technical tools and quantitative data to manage campaigns to success, high customer satisfaction and renewal

· Prepare campaign insights reporting, including analysis and research

· Manage weekly campaign status documents for review

· Work closely with Finance on billing set up and invoicing

· Manage customer activity with CRM tools for maximum efficiency and visibility, with carefully executed follow-up to closure on open issues

· Adhere to established processes and workflows, as it relates to campaign set-up and pixel placement strategy, creative execution (including dynamic creative), ad trafficking, campaign management and any troubleshooting necessary with pixels, creative assets and campaign reporting

· Provide input on new processes and workflows as needed

· Focus on ensuring we maintain superior customer service levels, operational excellence and strategic insight

· Maintains administrative staff by recruiting, selecting, orienting, and training employees.

· Supervises clerical and administrative personnel by communicating job expectations, appraising job results, and disciplining employees.

· Sets policies and procedures for training, coaching, counselling, and career development for staff.

· Initiates and coordinates goals, deadlines, and projects for their department.

· Develops and implements policies and procedures to improve operations and function of the department.

· Monitors and procures needed supplies for office, reception, mailroom, and kitchen.

· Ensures a safe, secure, and well-maintained facility that meets environmental, health, and security standards.

· Manages the maintenance and repair of machinery, equipment, and electrical and mechanical systems.

Responsibilities:

· Develop and implement strategic sales plans to achieve company targets and expand customer base in the aluminium sector.

· Build and maintain strong relationships with key clients, stakeholders, and industry partners.

· Monitor market trends, competitor activities, and customer preferences to identify new business

opportunities.

· Collaborate with other departments such as marketing, production, and logistics to optimize sales processes and ensure customer satisfaction.

· Prepare regular sales reports, forecasts, and budgets for management review.

· Stay updated on industry regulations, technological advancements, and best practices in aluminium sales.

Requirements:

· Bachelor's degree in Business Administration, Marketing, or related field

· Experience in sales of fabricated aluminium products viz. aluminium windows, doors, fixed screen/ partitions, frameless/ point facades, conventional/ structural glazed curtain wall system, skylights-domes etc.

· Proven track record of achieving sales targets and driving revenue growth in the aluminium sector.

· Strong leadership, communication, and negotiation skills.

· In-depth knowledge of aluminium products, market dynamics, and customer needs.

· Ability to analyse data, identify trends, and make strategic decisions.

· Self-Driven, results oriented with a positive outlook towards job.

Location: Novena/Clarke Quay

Responsibilities:

• Lead a team of Customer Experience Officers to achieve KPI
• Respond to survey enquiries via inbound calls and emails
• Conduct survey interviews via outbound calls
• Reach out to the respondents to assist them to complete the survey
• Organize workflow and ensure that officers understand their duties and delegated tasks
• Set goals for KPI and deadlines in accordance to the project timeline to ensure project’s success
• Provide fair, constructive, and timely feedback towards performance expectations and goals
• Manage escalated cases and maintain public relations including any complaints
• Provide assistance, guidance, and coaching support to officers to meet KPI
• Assess work performance of officers and identify areas that need improvement
• Monitor and provide project status report to manager
• Ensure officers understand the survey objectives
• Ensure officers compile, record, input survey returns and data accurately into the system
• Ensure officers conduct verification to ensure completeness and accuracy of data collected
• Ensure that the given KPI are being met based on the project timeline

Requirements:

• Only Singaporean
• Travel in Singapore to do survey
• At least 2 years of working experience as Supervisor in Call Center environment.

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Job Duties and Responsibilities

1. Lead the Production Division in the formulation and implementation of Production business plans to achieve the company goals and objectives.
2. Manage and promote the company’s core values, business objectives and targets, including the development of supporting personnel and features for the continued growth of the company.
3. Induct, train, coach, develop human resource and succession planning for the division.
4. Participate and contribute actively either as the Chairman or as a member in the various committees of the company or any other company wide gathering.
5. Maintain the discipline and cohesiveness of staffs under charge, working towards achieving the corporate objectives. Have a nose in recognizing problems.
6. Need to write to internal or external customers in the most effectively and concise manner. Conversely, must be able to converse concisely and timely.
7. Coordinate and take leadership of all the managers and assistant managers who are head of their respective department.
8. Manage and delegate work within division sphere.
9. Lead in the management and control of budgets of jobs designated to the department.
10. Lead and formulate plans for expansion/improvement for the production division.
11. Oversee all production and maintenance projects to the satisfaction of client’s requirements by providing technical and management guidance to production departments.
12. Ensure all production department projects are plan, coordinated and executed smoothly to meet customer’s requirements with highest quality and EHS compliance.
13. Manage and deploy production resources (manpower, material, tool & equipment, logistics, technical etc) efficiently and productively.
14. Analyze job scope and plan resources with the department heads.
15. Liaise with customers on job matters.
16. Manage sub-contractors.
17. Chair and conduct daily production and monthly safety committee meetings.
18. Approve in house training programs and training materials.
19. Conduct in-house training for staffs and when required.
20. Forecast the divisional requirements.
21. Communicate and carry out the management requirements to subordinates.
22. Implement the company’s IMS system for continuous improvement.
23. Conduct post project performance evaluation and identify areas for improvement.
24. Ensure project cost are controlled within budget and minimize wastage.
25. Continuously review and improve work methods and enhance productivity of workmen.
26. Conduct internal audit and self-assessment for IMS.
27. Oversee the development of production indicators, man-hour standards, work instructions and risk assessments.
28. Act on behalf of the COO in his absence.
29. Perform any other duties assigned by the COO.

Minimum Requirements

• A Degree or Diploma in Engineering.
• Minimum 5 years’ experience in Engineering Maintenance Services and 5 years’ experience at the managerial level.
• Possess strong leadership and organizational qualities.
• Possess strong written and spoken communication skills.
• Possess own transport

Company Benefits

• Transport, Medical & Dental benefits
• Phone allowance
• Performance bonus
• Growing company with potential career advancement

Domain experience in transaction banking (trade finance, supply chain finance, digital assets)

Key Responsibilities:

• Coordinate internal resources and third parties/vendors for the flawless execution of projects.

Project managers should have a background in business skills, management, budgeting, and analysis.

• Ensure that all projects are delivered on-time, within scope and within budget.

• Scope Management

• Project Financials Management

• Resource loading management in scenarios of onsite, offshore projects.

• Develop a detailed project plan to track progress.

• Measure project performance using appropriate systems, tools and techniques.

• Manage the relationship with the client and all stakeholders

• Perform risk management to minimize project risks

• Establish and maintain relationships with third parties / vendors

• Create and maintain comprehensive project documentation.

Description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Securities Services provides robust and reliable solutions that enhance performance and mitigate risk, today and in the future. Working with institutional investors, banks, insurance companies, governments and multinational corporations, Securities Services offers a range of fund administration, global custody, sub-custody and clearing, and corporate trust and loan agency services.

We are currently seeking a high calibre professional to join our team as a Senior Product Manager, Private Assets.

Principal Responsibilities

• Drive the development and maintenance of a strategy and associated roadmap for Private Assets fund administration and develop this cohesively with relevant stakeholders
• Assist in shaping broader segment strategy for various client segments and work on initiatives linked to the strategy
• Identify new and enhanced global product opportunities, providing input to market/product strategy initiatives
• Build and strengthen product management function for Private Assets, especially in Asia
• Assist in segment management initiatives, working with colleagues in Asia and Europe
• Prepare product pricing strategies and maintain product rate cards
• In conjunction with IT, align the Private Assets product architecture and design to the IT architectural blueprint
• Design and maintain global service definition documentation and relevant elements of sales collateral
• Establish and maintain relationships with key senior individuals in the media, together with relevant industry bodies, regulators, consultants, competitor organizations, software vendors and appropriate other third parties. Use input to contribute to product development and product management processes
• Provide thought leadership both internally and externally through promotion of best practices, interaction with trade publications, speaking on public trade forums, client user groups etc
• Maintain an awareness of market and competitor developments and position and differentiate the FA offering relative to the competition

Qualifications

• Very strong experience in the financial services industry working directly Private Assets funds (at least 8-10 years)
• Experience in Real Estate is desirable, but not a must
• Demonstrates an in-depth knowledge of private asset classes (Real Estate, Infrastructure, Private Equity, Private Credit)
• Demonstrates a thorough understanding of the private assets funds industry and in particular fund administration product
• Demonstrates a solid grasp of the technology and systems supporting the product with direct knowledge of core Private Assets platforms. Knowledge of Investran, Yardi, Geneva will be an advantage
• Strategic mind-set, with strong conceptual, creative and analytical content
• Energetic, results focused, change agent, with a strong work ethic
• Strong organization, multi-tasking and time management skills
• Personal qualities of stability, maturity and leadership. Team player and people motivator
• First class interpersonal, collaborative, relationship building and influencing skills
• Excellent communicator, both verbally and in writing, with strong presentation skills
• Bachelor’s Degree Accounting & Finance or professional accounting qualification ACCA, CIMA etc

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/embed/zjrWwmYbXqo

• Bilingual in English & Tamil in order to liaise with Tamil-speaking stakeholders.
• Customer service orientation.

• Bachelor's degree in Business Management or Economics or IT, with a minimum of 2-4 years of experience.
• Proficiency in MS Excel, E-commerce market place and billing/inventory systems.

• Perform daily and weekly site maintenance activities including removing out-of-stock items, relaunching back-in-stock items, removing non-go forward SKUs, maintaining rollover SKUs.

12 hours shift (10 AM to 10 PM)

Weekly off will be Monday or Tuesday

Basic Heigne course from SFA is mandatory