Jobs Description:

• Performance goals and managing the performance of staff
• Creating and implementing strategies for business growth
• Managing budget and monitoring the financial health of business
• Accountable for developing and executing a strategic plan to significantly grow the business, delivering tangible and measurable outcomes in line with the company's overall objectives.
• Drive the business strategies towards growth and profitability with complete P&L responsibilities.
• Reviewing and formulating business and market strategies to company's growth, including forming new business partnerships, driving operational and business excellence and enhancing the profitability of the business
• Conduct market analysis to identify growth opportunities.
• Compliance and risk management: Ensure compliance with industry regulations and internal policies. Identify and mitigate potential risks.
• Accomplishes subsidiary objectives by establishing plans, budgets, and results measurements; allocating resources; reviewing progress; and making mid-course corrections.
• Responsible for the day to day running of the business and ensure all client deliverables are executed on time and to an elevated standard.
• Review the reports on the status of projects indicating current status with regards to financial situation and provide guidance and recommendations for improvement.

Jobs Requirements:

• Experience in General Manager at least 5 years and above
• Experience in planning and budgeting
• Experience in Hospitality & Residential
• Excellent leadership and decision-making skills.
• Knowledge of business process and functions
• Outstanding organizational and leadership skills
• Problem solving attitude and strong analytical ability.
• Excellent communication skills
• Able to work under tight deadlines and fast paced environment

Reporting to the Head of Cybersecurity, this role requires a technical and hands-on approach to developing, implementing, and managing advanced cybersecurity initiatives to safeguard our business operations across Asia. The ideal candidate will possess a deep understanding of cybersecurity threats, defense mechanisms, and the latest technologies in the field.

Responsibilities

• Facilitate the deployment and adoption of cybersecurity initiatives across our business units in Asia, ensuring alignment with corporate security standards and objectives
• Offer expert technical guidance and innovative security solutions for the development of new systems, evaluation of emerging technologies, and enhancement of existing infrastructure to bolster our security posture
• Manage and enhance security monitoring frameworks by utilizing both hardware and software solutions to proactively identify vulnerabilities and implement timely mitigations
• Communicate effectively on emerging security threats and advisories, recommending and implementing necessary controls to safeguard organizational data assets
• Proactively engage in threat intelligence activities to understand potential threats and develop strategies to prevent attacks targeting the organization
• Champion the adoption of automation and orchestration tools within our security operations to improve response times and operational efficiency
• Lead technical security audits of systems and network configurations to verify our adherence to industry best practices and compliance with regulatory mandates
• Conduct comprehensive security assessments, including penetration tests, vulnerability scans, and forensic analyses to identify and mitigate risks
• Develop and maintain robust incident response protocols to effectively manage and escalate cybersecurity incidents
• Provide strategic technical advice and solutions to enhance the security of business operations, focusing on new system implementations, technology evaluations, and system improvements
• Promote cybersecurity awareness and best practices among our employees, fostering collaboration between IT, development teams, and business units to cultivate a culture of cyber resilience

Requirements

• Minimally a Bachelor’s in Computer Science and/or any other related field
• Certified Information Security Manager (CISM) / Certified Information Systems Security Professional (CISSP)
• Minimum of 5-7 years of experience in cybersecurity, with a proven track record in technical roles and in leading security initiatives
• Strong technical foundation in designing, implementing, and managing security controls, with hands-on experience in network security, endpoint protection, and cloud security
• Proficiency in conducting security assessments, penetration testing, and managing incident response activities, with a deep understanding of attack vectors and mitigation strategies
• Experience with security frameworks and standards such as NIST, ISO 27001, and familiarity with regulatory compliance requirements relevant to cybersecurity
• Excellent analytical, problem-solving, and decision-making skills, with the ability to prioritize and execute tasks
• Strong communication and interpersonal skills with the capability of effectively articulating technical concepts to non-technical audiences, and driving cybersecurity awareness across the organization

Your responsibilities as Tax Manager are as follows:

1. Work in the role of team leader on tax related matter under the supervision of directors to ensure that these assignments are executed based on the relevant professional requirements and on a timely basis.
2. Provide guidance and supervise the work of junior colleagues on the preparation of clients’ tax computations and tax returns.
3. Develop and maintain professional relationships with clients.
4. Advise clients on corporate tax, GST and personal tax matters.
5. Provide comprehensive and effective tax compliance and advisory services to clients across a wide range of industries.
6. Assist in training and technical matters of the firm.
7. Assist the administrative functions of client portfolio management.

Requirements:

1. Degree/ Diploma in Accountancy or Tax qualification or a professional qualification.
2. Proactive, committed and a team player.
3. Minimum 5 years relevant experience in a public accounting firm.
4. Good communication & interpersonal skills.
5. Able to perform under pressure.

We regret that only shortlisted candidates will be notify.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to CF Administration Pte Ltd and its affiliates to collect, use and disclose your personal data for the purpose of recruitment.

Responsibilities:

• Perform full spectrum of HR functions and admin support including recruitment, employee relations, grievance handling, staff engagement and advisory service on HR policies and procedures.
• Review and maintain all HR related policy
• Posting of recruitment advertisements
• Ensure and maintain good brand and communication consistency for all company materials and collaterals
• Perform end-to-end recruitment – interview, shortlisting, assessment & selection, offer and on-boarding
• Engagement with both internal and external stakeholders such as employees and vendors, etc
• Reports generation
• Payroll administration
• Work pass administration
• Perform any other ad-hoc duties as assigned

Requirements:

• 2 years’ experience and above is preferred
• Possess a keen interest in human resources
• Ability to work independently and with a team.
• Thrives in a fast-paced environment
• ability to handle the pressure of meeting tight deadlines
• Self-motivated and resourceful with good multitasking and organisational ability

Join Our Team at Appvantage in Singapore!

Are you ready for an exhilarating new journey with us?

At Appvantage, we're not just a team; we're a passionate community of digital strategists, designers, and developers. Our expertise shines through as we tackle major digital projects for global corporations across the Asia & Pacific region, particularly in the automotive industry.

Why Appvantage?

We are proud to be recognized as a leading workplace in the technology sector. Appvantage has received accolades and has been named on the prestigious "Singapore Best Workplaces™ in Technology List". This "Great Place to Work" certification is a collective achievement that we are all proud of, as it reflects our shared commitment to creating a supportive, empowering, and inclusive work environment. Join us and be part of a dynamic team dedicated to innovation and excellence.

Job Description

As we continue to expand and drive innovation, we are seeking a dynamic and experienced IT Project Manager cum Business Analyst to join our team in Singapore. Here's a glimpse of your responsibilities:

Cultivate Connections: Foster strong relationships with clients, vendors, and partners while ensuring that project implementations meet our stringent quality standards.

Project Support: Collaborate with Project Directors, Senior Project Managers, or other Project Managers in various aspects of project management, including:

• Crafting proposals and quotations, and skillfully negotiating with clients.
• Managing project implementation plans and budgets.
• Defining project deliverables at each milestone.
• Vigilantly monitoring progress and taking proactive measures when needed.

Requirement Elicitation and Analysis: Collaborate closely with Clients, product owners, stakeholders, and end-users to gather, analyze, and document detailed business requirements, user stories, and acceptance criteria. Translate business needs into actionable tasks for the development team.

User Story Creation: Translate business requirements into clear and concise user stories that outline the who, what, and why of each feature or functionality. Craft user stories with well-defined acceptance criteria that are understandable by both technical and non-technical team members.

Cross-functional Collaboration: Act as a liaison between the development team and business stakeholders. Facilitate effective communication and collaboration to ensure a shared understanding of requirements and project progress.

Quality Assurance: Oversee QA/QC activities to ensure successful and timely project delivery, aligning precisely with client expectations.

Documentation Guru: Prepare a variety of project documentation, including Minutes of Meeting, Requirement Specifications, Design Specifications (or Understanding Documents), Training and User Manuals, Release Notes, and Project Status Reports.

Versatile Contributor: Take on additional duties and responsibilities as assigned.

Job Requirements

1. Educational Background: Bachelor’s Degree in Information Systems or Business.
2. Experience: Minimum 3 years’ experience in the IT industry is preferred.
3. Softskills: Excellent communication, problem solving, time management and critical thinking skills are essential.
4. Tech-Adept: Proficiency in Microsoft Office (Excel, Word, PowerPoint, MS Teams), Jira.
5. Attitude: You're organized, meticulous, always approach tasks with a positive attitude, and work well.
6. Project Acumen: Strong administrative skills and a general understanding of the project life cycle, project documentation, and project standards.
7. Methodologies: Prior experience with SCRUM/Agile methodologies is a plus.

Join us at Appvantage, where every day brings exciting challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

Our account servicing team members are relationship builders. They form the indestructible bonds between our clients and us. Guardians who strive to uphold every brand’s ethos, they are always doing the right thing even when it’s easier not to. Unafraid to speak their mind, they are prepared to face the darkest moments and come out stronger.

Key Responsibilities

· Discuss and identify clients’ communications needs

· Work closely with the wider consortium to deliver 360 solutions

· Identify client growth opportunities

· Help ensure campaigns reach their performance goals

· Negotiating with clients, solving any problems and making sure deadlines are met.

· Day-to-day activities will change constantly to meet business growth

· Keenly monitor campaigns with the aim to optimise results

· Maintain accurate records of budgets, contact reports, campaign reports, etc.

· Customise new business proposals that are meaningful and compelling

· AM level candidates are expected to be able to lead a team of account executives and manage the daily running of an account

Qualifications

· Fresh graduates or 1-2 years’ experience in an advertising agency or related field

· Candidates with more experience will be considered for the Senior Account Executive or Assistant Manager role

· Possess strong project management skills

· Have excellent communications skills, attention to detail, be well-organised and able to multitask accurately

· Understanding of branding and communications preferred

· Microsoft Office proficiency

· Be energetic and passionate with a can-do spirit

Commercial Representative (ISO Tank)

• Working Hours: Monday-Friday [9am - 6pm]
• Location: Harbourfront
• Salary: $4,000-$5,000 (With AWS only, no bonus)
• Other Benefit: AL, Medical & Dental Reimbursement; Mobile Reimbursement Cap at $100

Requirements:

• Diploma or equivalent qualification
• Minimum 1 year experience handling ISO tanks and sales

Jobs Scope:

• In-depth ISO tank knowledge
• Coordinate amongst internal departments, agents and relevant parties on trade matters
• Liaise with agencies on sales activities, market situation, sales leads and potential customers
• Gather and analyse customers and market activities
• Responsible for developing the countries’ business activities and ensuring a high utilization of equipment
• Create tank container freight quotations and order creation within the company internal system
• Monitoring and tracking sales activities to ensure sales budget are met
• Other ad-hoc duties and initiatives assigned

Lim Jun Yao

Reg No: R1989028

The Supreme HR Advisory Pte Ltd

EA No: 14C7279

JOB DESCRIPTION

1. Beverage Program Development:Develop and update the bar menu, incorporating creative and unique cocktails, wines, beers, and non-alcoholic beverages.
   Stay updated with industry trends, new ingredients, and emerging techniques to continuously enhance the beverage offerings.
   Collaborate with the management team to set pricing strategies and achieve financial objectives.
   Conduct regular tastings and evaluations to maintain consistency and quality of beverages.
   
2. Bar Operations Management:Ensure smooth and efficient bar operations, including opening and closing procedures, inventory management, and cash handling.
   Monitor and maintain stock levels of spirits, wines, beers, mixers, garnishes, and other bar supplies.
   Implement effective systems for stock rotation, storage, and waste reduction to maximize profitability.
   Oversee the maintenance and cleanliness of the bar area, equipment, and glassware.
   Ensure compliance with all applicable laws, regulations, and licensing requirements related to alcohol service.
   
3. Leadership and Training:Lead and inspire the bar team, providing guidance, training, and ongoing development opportunities.
   Conduct regular staff meetings to communicate updates, share knowledge, and address concerns.
   Foster a positive and collaborative work environment, promoting teamwork and a strong service-oriented culture.
   Set performance standards, provide regular feedback, and conduct performance evaluations.
   Handle any staffing issues, such as scheduling, hiring, and disciplinary actions.
   
4. Customer Service:Interact with customers in a friendly and professional manner, creating a welcoming and engaging bar experience.
   Maintain an extensive knowledge of beverages, including ingredients, flavor profiles, and pairing recommendations.
   Assist customers in selecting beverages, providing recommendations, and offering personalized service.
   Handle customer inquiries, concerns, and complaints promptly and with exceptional care.
   Continuously strive to exceed customer expectations and enhance the overall guest experience.
   
5. Safety and Compliance:Ensure compliance with all health, safety, and sanitation standards to maintain a clean and safe bar environment.
   Train staff on responsible alcohol service, recognizing signs of intoxication, and handling difficult situations.
   Monitor and enforce age restrictions and legal drinking age requirements.
   Stay updated with local alcohol regulations and ensure adherence to all licensing requirements.
   

Qualifications:

• Proven experience as a Head Bartender or similar role in a high-volume bar or upscale establishment.
• Well-versed in English.
• Extensive knowledge of mixology, spirits, wines, beers, and non-alcoholic beverages.
• Strong leadership skills, with the ability to motivate and inspire a team.
• Excellent communication and interpersonal skills for interacting with customers and staff.
• Ability to multitask, prioritize, and work well under pressure.
• Exceptional attention to detail and organizational abilities.
• Proficient in bar operations, including inventory management, cash handling, and POS systems.
• Knowledge of health, safety, and sanitation standards related to bar operations.

>Coordinate daily customer service operations (e.g sales processes and payments)

>Track the progress of weekly, monthly, quarterly and annual objectives

>Monitor and maintain store inventory

>Evalute employee performance and identify hiring and training needs

>Supervise and motivate staff to perform their best

>Coach and support new and existing Sales Associates

Roles and Responsibilities:

• Lead FM business development efforts and nurture client relationships.
• Develop yearly marketing strategies and meet sales targets.
• Identify opportunities in public and private tenders to expand the client base.
• Prospect and engage clients in commercial and industrial sectors.
• Spearhead tender administration, ensure compliance, and craft value propositions.

Skills and Qualifications:

• Degree in Business Administration, Marketing, Facilities Management, or related field.
• Minimum 8 years of FM industry experience with a proven track record.
• Strategic thinker with a customer-centric sales approach.
• Strong understanding of Singapore's FM landscape.
• Thrives in a fast-paced, target-driven environment.

Job Title: Catering Sales Manager (ID7059)
Location: Jurong East
Working Hours: 5days work week, 9am-6.30pm
Basic Salary: $4000-$5000
Gross Salary: $5000-$6000 (KPI Target basis)


Job Description
• Respond to telephone/online catering sales enquiries.
• Build and maintain good client relationship and rapport.
• Solicit new corporate clients through cold calling and sales visit.
• Assist clients in professional event planning, packaging, and menu selection.
• Keep abreast of trends and developments in catering industry.
• Actively brainstorming of creative ideas in improving catering services to clients
• Account for sales and profitability of event orders and ensure smooth operations of catering functions.

Requirement:
• Possess O Level / Diploma / Degree in Business, Marketing
• Min 7 years of relevant experience in F & B industry.
• Able to converse effectively in English and Mandarin to manage Mandarin speaking clients.
• Self-discipline, proactive and have strong sense of urgency.
• Must be self-driven, dynamic, meticulous, creative and sales oriented.
• Outgoing personality, highly motivated, independent individual and yet an inclusive team player

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

A Cluster Sales Manager/Cluster Senior Sales Manager (Leisure) with Conrad Hotels and Resorts will develop Sales plan that maximizes revenue by driving the sale of conference facility space and guest rooms.

What will I be doing?

As a Cluster Sales Manager/Cluster Senior Sales Manager (Leisure) , you will be working on maximizing revenue opportunities for the leisure segment. He/She will be directly responsible for performing the following task to the highest standards:

• Maximize all travel segment revenue opportunities
• Review sales and other revenue generating business plans, identify gaps, ensure proactive measures to fill hotel and conference space capacity, and meet set targets
• Contribute to the selling strategy of the hotel and manage the departments so that Team Members adhere to the strategy
• Understand the competitive marketplace and implement approaches to ensure the hotel stays competitive in the local market
• Ensures a culture of high quality standards and proactive selling
• Meet with clients on property, during outside sales calls and participate in industry event and represents the hotel at national and international specialist trade fairs and workshops, agreed by the CDOS and in co-ordination with the whole Business Development Department
• Prepare company contracts for the hotel in accordance with current business and pricing conditions
• Monitor offers, options and discounts for repeat bookings for groups, congresses and seminars in close cooperation with the Group Coordinator
• Cooperate with other departments in the hotel, particularly Reservations and the Banqueting Department, to create an exceptional Guest experience and build strong, comprehensive sales programs
• Conduct “Bring Back Old Business” and repeat calls to increase demand and overall revenue
• Conduct Conrad Journey (site inspections) and host as entertainment for potential clients where relevant and appropriate
• Submit sales activities to CADOS/CDOS on a weekly basis, achieving the minimum number of activities per week
• Ensure that sales call plans are submitted on weekly basis the week prior to CADOS/CDOS
• Support CADOS in supervising and coaching Sales Coordinator through close supportive relationship
• Support CDOS in tasks such as team member training and performance related assessments
• Any additional tasks assigned by the Director of Sales or Commercial Director.

What are we looking for?

A Cluster Sales Manager/Cluster Senior Sales Manager (Leisure) serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Strong analytical skills to understand and respond to key business indicators and competitive trends
• Excellent selling capabilities
• Desire to coach selling techniques to their team
• Excellent organizational and planning skills
• Tertiary qualifications, or other collegiate-level degree, preferred

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Main Duties and Key Responsibilities:

• Streamline all the commercial and administration of the marina (i.e berthing records, berthing agreements, application forms, waiting lists, financial records, invoices, petty cash, purchase orders, follow-up of berthing enquiries etc.)
• Prepare, with the accounts department, all financial and other relevant information for reports to the management and help the marina staff with secretarial assistance
• Help with the work schedules, staff attendance and holiday records and other HR-administration related data.
• Be the prime contact person for all the marina stakeholders and help them with all their enquires and information with speed and professionalism.
• Be in charge of the reception area and the general reception of our valued guests by welcoming them with a smile and a fresh drink
• Be in charge of answering phones and directing calls, taking reservations and checking in/out guests using our computerized reservations and billing system
• Assist in other duties assigned by the Marina Director

Job Requirements:

• Candidate must possess at least a Degree in Business Studies/Administration/Management/Accountancy or equivalent.
• Minimum 1 year(s) of working experience in the related field.
• Able to work on weekends and public holidays.
• Positive at all time and willing to follow the Club’s vision.

Write in if you like diversity, being involved in advertising and design marketing work for clients and brands in different industries.

We are looking for individuals familiar with interfacing with clients from global FMCG or retail brands, have a structured and methodical approach to business development

with good working knowledge of different marketing and advertising platforms.

Formulate, execute and review strategic plans.

- Must have strong account planning & execution skills

- Excellent communication and negotiation skills

- Generate leads, establish solution proposals, and develop high quality presentations

- Have a strong sense of teamwork and mutual support for fellow employees.

- Must possess strong networks with various levels within potential customer

- Must have an excellent time management.

- Senior professionals with brand clients are preferred

Overview

You will partner the leadership and line managers to provide guidance and solutions in day-to-day people matters and in achieving the long-term goals and objectives of NUHS, Alexandra Hospital and Human Resources.

Job Responsibilities

You will be responsible for the following:

• Ensure effective, efficient and professional delivery of HR plans, programmes, processes and service through partnership with Centres of Excellence and Group Shared Services.
• Build relationship with stakeholders as a trusted HR partner through thoughtful HR solutions to the business needs
• Provide professional advice on the interpretation of HR policies and procedures, employment legislation, performance management, manpower planning, recruitment and rewards strategies.
• Drive people engagement, build morale, improve workplace relationships and boost productivity and retention.
• Strengthen talent pipeline and facilitate performance and talent reviews, as well as engagement surveys with business leaders.
• Provide advice to employees and managers and manage the activities pertaining to industrial relations, employee grievances, conduct and discipline.
• Lead and/or participate in NUHS, MOM, MOH, MOHH, AH, HR projects, events, committees as and when assigned or appointed.

Requirements

• Degree in Human Resource Management or equivalent from a recognized university.
• At least 8 years in human resource function.
• Strong interpersonal, communication and stakeholder management skills to engage staff of all levels.
• Resourceful, strong initiative and self-motivated.
• Excellent leadership skills.
• Sound knowledge of Employment Act and Labour Laws.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Job Highlights:

• Basic salary starting from $3,300 - $5,200 (Depending on the candidate’s experience) + Fixed Monthly of $300 - $400 Allowance + Quarterly Commission

• Working Days/Hours: 5.5 Days / Mon to Fri – 8:30 AM to 6:00 PM & Sat – 8:30 AM to 1:30 PM

• Working Location: Will be assigned to the nearest bank branch near the candidate’s home

• Annual Leave: 24 Days

• Flexi Benefits – $1,000 per year (Pro-rated depends on when you joined)

• 1 Month of paid training is provided at Changi Business Park/Expo)

• Career progression up to Team Head/Treasures Private Banker

• Leads/support will be provided by the bank

Job Responsibilities:

• You’re to engage customers through branch banking touch points, teleappointments, and/or outreach programs

• You’re to conduct regular follow up with existing and potential customers to assess their financial need

• You’re to provide a financial advisory by offering wealth management solutions such as insurance, investment, etc.

Send your resume to:
Email: [email protected]
WhatsApp: 9833 5766

ONG HUI XIN R23114158
Just Recruit Singapore Pte Ltd EA12C6295

Responsibilities

• Responsible for developing and executing marketing plans, campaigns and initiatives
• Prepare marketing communications materials including digital marketing to profile services and portfolio
• Collaborate with cross functional teams to implement marketing strategies and KPI to drive and enhance lead generation and sales
• Conduct market analysis and stay updated on industry best practices and emerging trends
• Plan and organise corporate/public events
• Prepare regular marketing reports to evaluate effectiveness of campaigns to senior management
• Foster and manage partnerships with corporate partners
• Lead and supervise; mentor and guide the team in marketing strategies and execution and ensure efficient allocation of resources
• Manage vendors to monitor deliverables and ensure expenses are within the marketing budgets

Requirements

• Degree in Marketing, Mass Communications or related field
• At least 8 to 10 years of proven experience in marketing communications with some supervisory experience
• Preferably with experience in healthcare related industry
• Strategic and willing to be hands on
• Good communication and interpersonal skills
• Proficient in Microsoft Office Tools

To apply, please visit www.gmprecruit.com and search for Job Reference: 24063.
To learn more about this opportunity, please contact XinYi at [email protected].

We regret to inform that only shortlisted candidates will be notified.

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: XinYi | Registration No: R1328898

Duration: 7 months
830am to 6pm (Monday to Friday)
Salary: Up to $2.5k
Location: Ubi

Responsibilities:
1.Monitor and analyze customer feedback from various channels.
2.Identify patterns, trends, and issues in the feedback data, and provide actionable insights to the development team to enhance the app’s UX
3.Work closely with the development, design, and product teams to prioritize and address customer feedback effectively.
4.Lead the daily “Customer Insight” sessions, proactively raising incident tickets and reporting bugs to the technical team.
5.Develop and maintain comprehensive reports and dashboards to track customer feedback and App improvements.
6.Collaborate with cross-functional teams to ensure a seamless customer experience and efficient resolution of issues.
7.Stay updated with industry trends and best practices to continuously improve customer feedback analysis and reporting processes.

Requirements:
- Min Diploma in relevant field, such as Computer Science, Information Technology, or Business Administration.
- Proficient in data analysis and visualization tools, such as Excel and Adobe Analytic
- Ability to work independently and collaboratively in a fast-paced, dynamic environment

If interested, please email me at [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)