Duties

· Respond to all incoming calls regarding the customers’ issues especially relating to termination requests and turn them into contract renewal.

· Answer all incoming calls promptly and effectively in an efficient and professional manner.

· Document all calls and actions taken into system ensuring that all updates and amendments are accurate.

· Follow through and take ownership on all queries from customer where possible.

· Work towards KPI set by Leader.

· Able to work unsupervised and maintain professionalism.

· Good incident knowledge in the market as a reference to overturn a termination request relating to security needs in homes and businesses.

· Take all practical steps to ensure your own health and safety at work, and the safety of others in the workplace.

Requirements

· 1-2 years’ relevant experience within a call centre working environment in banks / telcos preferred

· Min. Nitec in office administration

· Experience with Microsoft Office and able to demonstrate diligence and meticulous traits

· Possess customer centric qualities

· Good interpersonal & phone communication skills.

· Bilingual in English and Mandarin (due to high volume of Mandarin speaking account holders)

· Able to commence work on short notice

· Strong understanding how subscriber life cycle works

· Passion in learning new skills, product, technical knowledge

· Shows tenacity in finishing, especially in the face of resistance

· Pursues everything with energy, drive, and a need to finish

· Strong team player with strong teamwork capability

Please submit your LATEST resumes to [email protected] with the following details in MS Word format:

- Position applying for
- Current/Last remuneration
- Expected remuneration
- Notice period

We regret that only shortlisted candidates will be notified.

Lee Keck Ying | EA License No : 06C4642 | EA Reg No : R1877544

Job Description:

• To manage a team of supervisors, workers, sub-contractors and vendors to execute works within given timeframe.
• To resolve site issues with supervisors, sub-contractors, vendors, main contractors and/or related third parties.
• To co-ordinate site works, workflows and inspections with main contractors’ site representatives including attending site co-ordination meetings.
• To plan, implement and monitor weekly works activities with a team of supervisors in accordance to the master schedule.
• To monitor work progresses, productivities, qualities and materials usages and ensure those items meet the targeted schedule, productivities, qualities and within quantities.
• To enforce and monitor all supervisors, workers and sub-contractors abide to safety, health and environment rules and regulations.
• To prepare shop drawings, ‘AS-Built” drawings and Materials Bill of Quantities required for the project.
• To keep track, monitor and ensure timely submission of all shop drawings, materials and “AS-BUILT” drawings.
• To co-ordinate with main contractors and third parties on Combined Services Drawing (CSD) and resolve any clashes prior to construction.
• To attend all Tools Box meetings and all safety meetings.
• To implement Testing & Commissioning plan.

Job Requirements:

• Diploma / ITC certificate in related trades with 3 years experiences. Those with more years of experiences will be considered for senior position.
• Building Construction Safety Supervisor course and any other WSH related certificates.
• Candidates with some MEP design experiences will be an added advantages.
• Must be a team player, perseverance, diligent, integrity and initiatives.

Job Summary

At Disney Cruise Line, you can set sail on a job opportunity of a lifetime! Disney Cruise Line has established itself as a world-renowned leader in hospitality and entertainment and has been recognized as the top cruise line for families. Disney Cruise Line offers a unique opportunity for those looking to grow, excel and work for one of the most innovative and welcoming companies in the world. Apply today to embark on your career and navigate your future!

As the Business Systems Support Manager, you will be responsible for regional Business Systems Management support, providing operational systems support for the multiple systems and interfaces used by Disney Cruise Line for booking cruise reservations and related package items, for embarking our Guests, and for delivering the Guest experience onboard our ships.

Your Responsibilities – How You Will Make a Difference

• Serve as the primary Business Systems Management contact for the regional contact center, embarkation operations, technology and digital, and shipboard partners.
• Lead salaried Cast Member in all aspects of their role ensuring their personal training & development in all areas.
• Partner with and support the Travel Operations, Terminal Operations, Technology leaders in all areas of their responsibilities as the subject matter expert in business system employment and operation.
• Support contact center operations and third-party partners to provide reservation systems operations guidance, training, and technical support.
• Support embarkation operations and shipboard Cast Members, Crew, and partners to provide systems operation guidance and training at our homeport and outport locations. Provide operational systems support for new ship construction, launches and dry docks, as needed.
• Collaborate with Business Operations and Business Technology to provide information and guidance to the business unit that will have a significant impact on their planning and decision making.
• Develop Standard Operating Guides, manuals, policies, and procedures. Partner with the appropriate training teams to provide support across lines of business.
• Capture operational requirements for, or on behalf of, Travel Services, Terminal Operations, and other internal/external partners.
• Perform and coordinate user acceptance testing of new system releases, incidents, outages and issue resolution.
• Responsible for effective and timely communication of issues, incidents, new releases and outages.
• Gather requirements, design, build, and manage business rules within applications.
• Provide appropriate systems access within established guidelines and perform access audits to comply with security controls, including SOX/PCI controls.
• Cast Member may be asked to travel domestically and internationally in support of the business operation. Travel may account for up to or in excess of 20% of the working year.
• Must be available 24/7 and provide rotational on-call support including nights, weekends and holidays. On-call support may require immediate action, escalation, oversight, and maintained engagement until impact resolution has been achieved.

Basic Qualifications – What You Will Bring to the Team

• Prior leadership experience
• Demonstrated communication, presentation, and public speaking skills
• Ability to influence leadership with a strategic and collaborative approach.
• Leadership, organizational and project management skills
• Self-starter, recognizing when projects need to involve multiple partners and decisions need to be made at other levels within the organization
• Demonstrated ability to work in a fast-paced environment, successfully meeting deadlines
• Demonstrated ability to handle confidential information
• Strong knowledge in one or more cruise or travel related applications: Seaware, Fidelio, SilverWhere, AffairWhere, and/or XDining
• Strong knowledge of Microsoft Office applications
• Experience with reporting applications such as Business Objects, MicroStrategy, and/or Tableau

Preferred Qualifications

• Cruise industry experience (shipboard and/or shoreside)
• Strong knowledge of Disney Cruise Line and Adventures by Disney products, processes, and services
• 5+ years of technical systems experience

Education Requirements

• Bachelor's degree or equivalent

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. We are committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.

Job Description

Dormitory managers play a crucial role in creating a safe and supportive living environment for residents and are often the first point of contact for addressing issues and concerns within the dormitory.

The roles and responsibilities of a dormitory manager can vary depending on the specific site or facility they work in. However, here are standard responsibilities associated with the role of a Dormitory Manager:

1.

Supervision and Oversight: The dormitory manager is responsible for the overall supervision and management of the dormitory. This includes overseeing day-to-day operations and ensuring that the facility runs smoothly.

2.

Resident Support: Providing support and assistance to residents is a key responsibility. This may involve addressing resident concerns, providing information about dormitory rules and policies, and helping to create a positive living environment.

3.

Safety and Security: Ensuring the safety and security of residents is paramount. This includes implementing security measures, responding to emergencies, and working with campus or facility security personnel when necessary.

4.

Maintenance and Upkeep: The dormitory manager is responsible for coordinating and overseeing maintenance and repair activities within the dormitory. This includes addressing maintenance requests, conducting regular inspections, and ensuring a clean and well-maintained environment.

5.

Budget Management: Managing the budget for the dormitory is a critical responsibility. This involves tracking expenses, making budget recommendations, and ensuring that the dormitory operates within budgetary constraints.

6.

Enforcement of Policies: Enforcing dormitory rules and policies is essential for maintaining order and ensuring a safe and comfortable living environment. The dormitory manager must communicate and enforce these rules effectively.

7.

Resident/Client Engagement: Promoting a sense of community and engagement among residents/clients is often part of the role. This may involve organizing social events, educational programs, and activities to foster a sense of belonging.

8.

Conflict Resolution: Addressing conflicts and disputes among residents, and helping to mediate and resolve them, is a key responsibility. The dormitory manager may also be involved in disciplinary actions when necessary.

9.

Administrative Tasks: Completing various administrative tasks, such as record-keeping, managing resident databases, and handling paperwork related to resident applications and check-in/check-out processes.

10.

Report Submission: Ensuring all relevant reports and document submissions are submitted in accurately and in a timely manner. Some examples of reports and not limited to are as follows:

a.

MOM monthly report.

b.

MOM quarterly report.

c.

ISRE report.

d.

Stakeholders reports wherever applicable. (JTC, HDB, LTA)

e.

Submission of Original DOs and Service chits.

f.

Submission of timesheets.

g.

Any other reports as applicable.

11.

Collaboration: Collaborating with other departments and personnel, such as Government bodies, NGOs, maintenance teams, and vendors to ensure the smooth operation of the dormitory.

12.

Emergency Response: Being prepared to respond to emergencies, such as fires, natural disasters, or medical incidents, and coordinating evacuation and response procedures as needed.

13.

Individual Development Programme: Dormitory managers are involved in the personal and academic development of their subordinates, providing guidance and resources to support their well-being, upskilling and success.

14.

Reporting: Providing regular reports to higher-level administrators or supervisors (Cluster Manager / General Manager) regarding dormitory operations, budget status, and any issues that require attention.

15.

Compliance: Ensuring that the dormitory complies with all relevant laws, regulations, and codes, as well as any specific policies set by the organization.

16.

Finding solutions to operational challenges and making improvements.

17.

Staying informed about changes in regulations that may affect dormitory operations.

18.

Contributing to the long-term planning and development of the dormitory, including potential expansion or renovation projects.

19.

Any other tasks or duties as assigned by Cluster Manager

招聘：

前台接待,营销服务人员,

店長,中医/治疗疗师,

仓库管理員,财务书记

年龄40岁之内,仪表端庄,没有学历限制

性格开朗,有愛心和耐心,有健康知识,

懂电脑和中英文简单沟通,结账开单，备货

薪资2000-4000,有意者请电 6902 3360

Our client, an insurance broker in Singapore is looking for candidates to join their expanding business as a Senior Policy Servicing Executive.

Key Responsibilities:

• Prepare and send Annual Review package for Insurance Policy.
• Prepare and send Quarterly Statements.
• Familiar with various Insurers ‘Statement and product features.
• Handle enquiries from internal and external stakeholders.
• Provide accurate and timely assistance to consultants.
• Ensure accuracy and efficiency in data entry.
• Escalate any system or process errors to prevent future repeated errors.

The ideal candidate will possess the following:

• Diploma / Degree with at least 1-2 years of working experience in the insurance industry.
• Excellent in both verbal and written communication skills
• Customer service oriented and problem-solving skills

Interested candidates are invited to submit your resume to [email protected]

Due to the volume of applications received, we regret to inform you that only shortlisted candidates will be notified.

Data provided is for recruitment purposes only.

Business Registration Number: 200611680D

License Number: 10C5117

EA Personal Registration Number: R22107677

Job Descriptions

• Manage and oversee the smooth flow of operations in the restaurant
• Supervise and train staff including delegating of duties and manpower planning, and provide support whenever required
• Ensure the call-in and online reservations are well taken care of
• Handle and deliver orders accurately
• Inform the Kitchen and Wait Staff of any special food requirements or change of orders
• Ensure good customer service standards and strive for a memorable dining experience for guests
• Manage and address customers’ feedback and complaints promptly
• Explain to guests the menu items and restaurant background
• Offer recommendations when needed
• Recommend wine options
• Create and update drink menus
• Monitor inventory and stock levels
• Optimise beverage sales and profitability
• Maintain highest standard of cleanliness in the restaurant

Job Requirements

• Diploma in Hospitality, Hotel Management, or equivalent
• At least 5 years proven work experience as a Front of House, or a similar role in the Hospitality industry
• Good knowledge in wine
• Strong leadership skills
• Excellent communication and interpersonal skills
• Good time management and organizational skills
• Well-groomed individual with a positive personality
• Restaurant is closed on Sunday
• 5 off days in a month

Working hours

• 2pm-11pm, Sunday Off. 6 days a week

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

• Somerset
• Mon-Fri 10am -7pm
• Sat 10am - 6pm
• $2,500 - $3,500

Job Description:

• Answering calls
• Schedule appointments for client
• Roster customers to their therapist
• Possess a warm and friendly attitude to welcome customers.
• Other ad-hoc duties when assigned.

Requirements:

• Good telephone etiquette
• Preferably with experience in similar/related industry; Spa, Hotels, Airlines, Customer Service and etc.

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Responsibilities:

• Provide full spectrum of secretarial support to Director
• Conduct market research and organizational activities on behalf of Director
• Assist in business oriented matters
• Perform vendor negotiation activities for business needs
• In charge of all private and confidential materials of the organization and Director
• Schedule internal/external conference meetings and company events
• Manage virtual platforms and social media account
• Attend to personal matters for Director and family
• Any other ad-hoc tasks assigned

Requirements:

• Diploma / Degree in any discipline
• No experience Needed (Training Provded)
• Able to work in fast-paced environment
• Comfortable with multi-tasking
• Maintains confidentiality and possess sense of urgency
• Highly organised, detail-oriented and responsible

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

StorHub prides itself on being the largest, longest standing, and most popular self storage company in Singapore with great customer service delivery and retention through proactive relationship management and acquisition.

Our ongoing training ensures each candidate adds a further skill set on top of their already strong sales and relationship management experiences. Taking ownership of the asset you’re in and relationship you’re with is an excellent skill set opportunity to grow within your career. Growth opportunities within the company abound.

Job Scope:

• Sales, relationship management, and customer service
• Proactively manage customer enquiries through telephone and email support
• Provide before and after sales service & consultation to all potential customers
• Perform administrative support on customer registration and follow ups
• Prepare quotations, invoice generation & payment collection

Job Requirements:

• Strong sales and relationship management
• Understands the dynamics of upselling, cross selling, and is generally passionate about the sales process
• Positive and friendly, self-motivated, service focused, and solution oriented mindset
• Strong team player but able to work proactively on their own on specific projects
• Understands the importance of building positive relationships with customers and enjoys this initiative
• Commitment to task accomplishment at a high level, unafraid of asking questions for clarity
• Pride in ownership of a well maintained and customer oriented asset
• Customer service focused and can deliver professional, on brand experience

Experience & Qualifications:

• At least 2 years prior sales, customer service, and relationship management required
• Strong communication skills in person, by email, and on the phone a must
• Prior consumer facing experiences including retail sales will be an added advantage
• Personable, outgoing, and unafraid of asking questions in order to progress initiatives
• Proficient in Microsoft Office Applications/ Outlook and IT Savvy
• Strong command of English an asset

The Company may assign duties in addition to those listed/described above and/or vary the scope of work according to business requirements

• MNC
• Basic $8000 - $9500 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Jurong Island (Company Transport Provided)
• Working day: Monday to Friday
• Working hours: 8am to 4.30pm

Job Responsibilities:

• Management of annual/specific Project and Maintenance activities/budgets (both Mechanical and E&I) throughout fiscal year to achieve department goals
• Ensuring that the relevant maintenance strategies as well as industry best practices are applied to the activities for maintenance and modifications in the plant so as to achieve reliability and availability of plant equipment of the highest level
• Ensures all plant and equipment is maintained to the highest level of safety for work to avoid lost time accidents, with immediate response and thorough investigations and corrective actions for all hazardous occurrences and accidents
• Ensure all Mechanical and E&I maintenance activities are carried out in accordance with the Company’s HSEQ Standards, statutory requirements, Company Maintenance & Management System and best industry maintenance practices
• Ensuring that there are adequate procedures and systems put in place for maintenance activities conducted within the process plant
• Oversee all facilities planning and operations/functions including the maintenance, modification control of equipment, space allocation, move and construction
• Works with counterparts in parent and subsidiary companies on technology transfers to raise maintenance performance standards
• Line management responsibility for Maintenance team members
• Approval of all work requests for equipment maintenance and modifications related to improvements and safety of process and plant
• Approval of requisition for new equipment and maintenance spares
• Approval of Contractors’ daily timesheets
• Approval of the daily maintenance activities and modifications in the plant
• Approval of grade change maintenance activities, in consultation with production department
• Planning and managing the shutdown maintenance
• Provide training needs of Maintenance team members to ensure that they have the necessary skills and competencies to carry out their work in an efficient manner
• Assessment and review of in-house contractors’ performance and the contract
• Undertakes special assignments or projects as directed by the Manufacturing Director

Job Requirements:

• Degree in Chemical Engineering or relevant qualification with minimum five years of related working experience in the Chemical industry
• Experiences and knowledge about maintenance of mechanical rotating equipment and static facilities
• Experiences as E&I Process/Maintenance Engineer at chemical plant or manufacturing facility
• Familiar with high voltage power supply/MCC, control panel and/or DCS design and system to manage establishment

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

THIEN CHING MEI (R2198032)

EA Recruitment Pte Ltd

EA License No: 21C0492

Role Summary

The Procurement Excellence Manager is a regional role responsible for developing and implementing strategies/principles/practices/tools/processes across the procurement discipline to drive global transformation and ensure the function meets its commitments to the organization. By influencing at the platform level, this position drives actions that bring about improvements which may include, but are not limited to quality, delivery, growth and margin expansion. The role holder will work closely with the Platform Supply Chain Directors/Managers as well as with Shared Service Finance to drive a Procure-to-Pay (PTP) solution for Flowserve.

Responsibilities & Requirements

• Champion cultural change across the Procurement discipline – lead with purpose, core values, and behaviours to promote and fully imbed a professional Procurement mindset within all employees across supply chain
• Together with the rest of the Procurement Excellence team, build relationships and lead with expert consultation, collaboration, and guidance, leading across platforms and functions with an enterprise mindset
• Own and deliver enterprise level programs aligned to the advancement of the procurement function, including but not limited to:
  • Procurement Optimization Initiatives
  • Intercompany Procurement
  • Inventory Optimization activities
  • Site Supply Chain Maturity actions; &
  • Supply Chain Systems Integration
• Continuously improve productivity and efficiency of processes throughout the procurement organization
• Provide functional leadership and peer group alignment, where appropriate and needed
• Apply ethical company standards
• Develop, deploy, and govern a Procurement Continuous Improvement Program
• Deliver a world class framework to drive procurement excellence across Flowserve
• Successful deployment of new systems and processes related to Procurement
• Improvement in all Procurement related KPIs
• Other duties as assigned

Preferred Experience / Skills

• Experience in Supply Chain / Procurement oriented roles
• Experience leading a team
• Manufacturing, Aerospace, Engineering, or related business experience
• Very good command on both commercial and technical areas of Supply Chain
• Very good commercial acumen and negotiation skills
• Proficiency in Project Management
• Knowledge and good relationship of supply base in the region
• Understanding of market dynamics
• Geographically mobile for development opportunities
• Expertise with MS Outlook, Word, Excel, and PowerPoint
• Knowledge of SAP and sourcing tools like Ariba
• BS or BA Degree in relevant field and 8-10 years relevant experience

Responsibilities:

• Call to fix appointments with external stakeholders
• Manage schedule of various stakeholders
• Follow up on cancellation and rescheduling of appointments
• Follow up with the appointment outcome and indicate in system
• Conduct short briefings to each client upon arrival

Requirements:

• Good working etiquette
• Good organisational skills
• Strong attention to detail and accuracy
• Self-motivated and able to work autonomously
• Proficient in Excel
• Chinese language fluency required in order to attend to Chinese external stakeholders
• Support other ad-hoc tasks assigned by Manager

Work Schedule:

• Monday - Friday (9am to 6pm)