You will be responsible for delivering excellent customer service and providing administrative support, including the following job responsibilities:

· Greet Prospects and Clients in a warm and friendly manner, and answer enquiries promptly.

· Collect new or outstanding billing and payment from the Client.

· Print and hand over service invoices accurately.

· Call Clients, to book, remind and follow up on appointments.

· Answer all incoming calls promptly, and record call details accurately.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of administrative experience, as a clerk or receptionist.

· Minimum a Nitec in any discipline.

· Well-groomed, courteous, and meticulous.

· Excellent interpersonal and communication skills.

· Able to correspond with English and Mandarin-speaking clients.

You will be responsible for delivering excellent customer service and providing administrative support, including the following job responsibilities:

· Greet Prospects and Clients in a warm and friendly manner, and answer enquiries promptly.

· Collect new or outstanding billing and payment from the Client.

· Print and hand over service invoices accurately.

· Call Clients, to book, remind and follow up on appointments.

· Answer all incoming calls promptly, and record call details accurately.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of administrative experience, as a clerk or receptionist.

· Minimum a Nitec in any discipline.

· Well-groomed, courteous, and meticulous.

· Excellent interpersonal and communication skills.

· Able to correspond with English and Mandarin-speaking clients.

Company Profile:

Ezyhealth Holdings Pte Ltd, started in 1999 was listed in the Stock Exchange of Singapore in 2000. It underwent a reverse takeover in 2006 and it is now a private company. From its beginning as a Healthcare IT company, it has morphed into several businesses deep in the medical and healthcare industry.

You will be responsible for delivering excellent customer service and providing administrative support, including the following job responsibilities:

· Greet Prospects and Clients in a warm and friendly manner, and answer enquiries promptly.

· Collect new or outstanding billing and payment from the Client.

· Print and hand over service invoices accurately.

· Call Clients, to book, remind and follow up on appointments.

· Answer all incoming calls promptly, and record call details accurately.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of administrative experience, as a clerk or receptionist.

· Minimum a Nitec in any discipline.

· Well-groomed, courteous, and meticulous.

· Excellent interpersonal and communication skills.

· Able to correspond with English and Mandarin-speaking clients.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

Responsibilities:

• Administer NS registration, pre-enlistment, and enlistment activities, including follow-ups on cases and issues.
• Ensure timely task execution and compliance with processes.
• Conduct verification checks on NS processes and submit reports to stakeholders promptly.
• Communicate with pre-enlistees, parents, and internal stakeholders as needed.
• Collaborate with stakeholders, colleagues, and technical teams to plan system enhancements.
• Provide data for periodic management reports and support audit requirements.
• Oversee enlistment exercises and address related queries.
• Assist the manager with administrative tasks as needed.

Requirements:

• Bachelor’s degree in any discipline.
• Demonstrated passion and experience in customer service with proven competency.
• Excellent communication, interpersonal, and leadership skills are an added advantage.
• Strong analytical, problem-solving abilities, and attention to detail.
• Highly disciplined, meticulous, and service-oriented.
• Proficient in Microsoft Office applications (Excel and Word).

(EA Reg No: 20C0312)

Please email a copy of your detailed resume to [email protected] for immediate processing.

Only shortlisted candidates will be notified.

Position overview:

We are looking for a results oriented Customer relations executive to onboard our sales team in acquiring new clients and growing existing accounts. The executive will play a key role in driving revenue growth by promoting our professional services, promptly serving the customer needs and building strong client relationships.

Key responsibilities:

Client acquisition: Identify and qualify leads, develop new relationships with new clients to drive referral business growth.

Client consultation: understanding client needs and solve client concerns with regards to leakages problems or building issues.

Proposal delivery: must be able to breakdown and quote solutions to clients in a simplified and understanding manner so that client are able to understand what are they paying for.

sales pipeline: executive must be able to drive revenue growth through development of more detailed servicing standards.

Our esteemed client, an established MNC, is searching for a Customer Service Officer:

Job Responsibilities:

• Manage current and new customer accounts with professionalism and efficiency.
• Handle inbound and outbound phone calls to provide timely assistance.
• Deliver exceptional customer service and maintain positive relationships with customers and vendors.
• Address customer inquiries and resolve issues effectively.
• Prepare and issue shipment quotes and coordinate shipments as per customer requirements.
• Multitask efficiently using various workspace tools and computer software.

Job Requirements:

• Strong communication and interpersonal skills to engage with customers and stakeholders.
• Exceptional problem-solving abilities and a proactive approach to customer needs.
• Proficiency in multitasking and working with computer software programs.
• A positive attitude, strong sense of responsibility, and team-oriented mindset.
• Prior experience in customer service or coordination roles is an advantage but not mandatory.

Additional Information:

• Salary: Up to SGD 2,800 + VB ( 1 Month )
• Working Location: Jurong East
• Working Hours: 5 day work week, 8:30am - 5:30pm

For interested parties, kindly click on "APPLY NOW" or send in your resume in MS Word format to

[email protected]

*We regret that only shortlisted candidates will be notified*

TSTAR Recruit Pte Ltd| EA Licence No:22C1039| Co.Reg.No.202207088Z| EA Registration No.: R1767370 (SIA KAI SING)

1. Responsible for processing and management of customers’ orders with timely deliveries.

2. Timely keying in orders and acknowledgment of customer purchase orders.

3. Ensure no overdue customer orders; work closely with the sales team and business development team to clear overdue customer orders for deliveries/ shipments arrangement.

4. Liaise with customers on deliveries/shipment dates and any special requirements about customers’ order fulfilments.

You will be responsible for your target, including the following job responsibilities:

· Engage and establish good relationships with Prospects, from an assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them of their appointment.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of outbound call center experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.

You will be responsible for your target, including the following job responsibilities:

· Engage and establish good relationships with Prospects, from an assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them of their appointment.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of outbound call center experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.

You will be responsible for delivering excellent customer service and providing administrative support, including the following job responsibilities:

· Greet Prospects and Clients in a warm and friendly manner, and answer enquiries promptly.

· Collect new or outstanding billing and payment from the Client.

· Print and hand over service invoices accurately.

· Call Clients, to book, remind and follow up on appointments.

· Answer all incoming calls promptly, and record call details accurately.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of administrative experience, as a clerk or receptionist.

· Minimum a Nitec in any discipline.

· Well-groomed, courteous, and meticulous.

· Excellent interpersonal and communication skills.

· Able to correspond with English and Mandarin-speaking clients.

UX Engineer/Solution Designer (User Experience) (120)

JD:

• Set design requirements based on information from internal teams and user research.
• Identify new product improvement opportunities.
• Analyze how a new product satisfies business needs and user preferences.
• Modify and revise existing designs to meet changing customer preferences.
• Work closely with product engineers to suggest improvements for products and processes.
• Present product design ideas to cross-functional teams
• Help development teams create components by ensuring its built according to design and interaction specifications.
• Maintain the design system, create, and update documentation, and library components.

Establish design standards and principles accompanying the design system for scalability, efficiency, and consistency.

Requirement:

• Degree in Information Technology or design field, or equivalent work experience.
• Proven experience in all phases of the design process including user research, copywriting, wireframing, prototyping, visual design, interaction design, and usability testing.
• Proficiency and mastery of standard design tools (Figma, Sketch, Adobe CS and XD).
• Demonstrable experience in building design systems, component libraries, and/or UI Kits.
• An intuitive eye for customer needs beyond the obvious.
• Excellent attention to detail.
• Ability to collaborate with cross-functional team members.
• Ability to collect and interpret both qualitative and quantitative feedback.
• A well-rounded portfolio of client work, demonstrating a strong understanding of client objectives.
• Ability to effectively communicate and persuade around design concepts.
• Passion for design, not satisfied with the status quo and always thinking of ways to improve.
• Creative problem-solving skills.
• Provide assistance to product engineers when needed.
• Recommend new tools and technologies by staying abreast of the latest trends and techniques.

Interested applicants may send in their detailed resumes in MS Word to [email protected] with email subject title: UX Designer - 120

Best Regards

IT Consultancy & Services Pte Ltd

EA No: 92C5311 | EA Reg No. R1106648 | www.itcspl.com

About Us

At Royal Organisation, we’re all about creating opportunities for young, driven individuals to excel in sales and marketing. We specialize in face-to-face interactions, representing big-name clients and helping them connect with their customers.

If you’re looking for a dynamic, fun, and fast-paced environment to kickstart your career, we’re the place to be!

What You’ll Do

- Engage directly with customers through face-to-face interactions to promote our clients' products

- Learn and apply effective sales techniques and strategies

- Collaborate with team members to achieve shared goals

What We’re Looking For

- A people person who loves connecting with others

- Team players who thrive in a high-energy environment

- A positive attitude and a hunger to grow and learn

Why You’ll Love It Here

- 1-on-1 Mentorship: Get personalized coaching to level up your skills.

- Climb the Ladder Fast: Your growth depends on your performance, not seniority.

- Fun Vibes: Travel, team bonding, and loads of exciting activities await!

Join us!

If you’re ready to build your future, make new friends, and work with amazing brands, let’s make it happen.

We are hiring Contract Ward Service Associate to be outsourced to our clients from reputable healthcare organizations.

Apply now!

Job Scope

• Provide excellent customer service to the patients
• Serving of food and drinks to patients and clearing it once patients have finished their meal
• Checking food served against patient meal orders
• Assist in inventory management
• Maintain a high standard of cleanliness in and around workstation and strictly abide with health/sanitation regulations
• Assist nurses to meet patient's nutritional needs
• Maintains levels of confidentiality and discretion of the patients
• Any other ad-hoc duties as assigned by Manager

Job Requirements

• Able to commence work immediately
• Min 1-2 years customer service experience

All Interested candidates are invited to email your resume in MS Word format to:

[email protected]

Please include your full working experience, education background, notice period, expected salary.

Sheryl Tan
Outsourcing Team
Recruit Express Pte Ltd
Company Reg. No. 199601303W | EA License Number: 99C4599

We regret to inform that only suitable candidates will be shortlisted for an interview.

• Role: Fulfilment Officer [ Bank Processing ]
• Working Location: Mapletree Business City (Pasir Panjang / Labrador MRT)
• 5Days Mon to Fri 9am to 6pm
• Basic Salary: $2500

Responsibilities & Duties:

1. Do follow ups calls to clients
2. Assist them to submit their applications through bank system
3. Follow up pending documents with clients and processing team
4. Submit end day report to the management
5. Objection handlings
6. Work closely with relevant departments to resolve clients’ issues and concerns
7. Products and systems training will be provided
8. Training provided

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279

Job Description:

• Deliver prompt and efficient service to order processing via call centre hotline, email, sales order
• Ensure that critical information with regards to urgent delivery, special timing request are communicated and followed up with the delivery section till completion of delivery
• Ensure procedures for processing of item with sales restrictions, orders that require price approval and other principal specified requirements are strictly adhered to
• Manage and co-ordinate the flow of information between customers, principals, warehouse and delivery team concerning status of orders/ delivery arrangements and wrong orders.
• Verify and analyze information provided. Resolve issues on the spot whenever possible, otherwise assign task to relevant departments for resolution or rectification of feedback.
• Provide admin support when necessary. E.g. Filing, data entry, retrieval of documents, etc or any other duties assigned.

Job Requirements:

• Min Diploma

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Manager Responsibilities:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

Manager Requirements:

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

Manager Responsibilities:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

Manager Requirements:

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.

• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.

• Health and safety of the workforce.

• Carrying out and attaining the mission and the goals of the business unit managed.

• Development of a superior workforce.

• Development of the department.

• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.

• Personal ongoing self-development and personal growth as an employee.

• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.

• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.

• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.

• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.

• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.

• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.

• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.

• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..

• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.

• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.

• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.

• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.

• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.

• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.

• Knowledge of the functions, operation, and mission of the specific department.

• Better than average written and spoken communication skills.

• Outstanding interpersonal relationship building and employee coaching and development skills.

• Management experience in a team-oriented workplace preferred.

• Demonstrated ability to lead and develop a department and department staff members.

• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.

• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.

• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..

• Evidence of the ability to practice a high level of confidentiality.

• Excellent organizational management skills.

Job Overview:

Our client is in is the automation industry, transforming the cleaning industry with advanced robotic solutions that tackle manpower challenges. Their innovative robots are already making a difference in 30 countries! As they continue to grow, they are seeking a HR Executive to join their team.

Key Responsibilities:

Culture Building:

• Develop and implement initiatives that promote a positive workplace culture and enhance employee morale.
• Foster a sense of community through team-building activities, workshops, and community service projects.

Event Planning and Coordination:

• Organize and execute engaging events, parties, and celebrations that bring employees together and enhance camaraderie.
• Plan and coordinate workshops, talks, and exercise sessions that promote well-being and personal development.

Employee Engagement:

• Gather feedback from employees to understand their needs and preferences, using insights to improve engagement initiatives.
• Lead efforts to create an inclusive environment where all employees feel valued and connected.

Community Involvement:

• Develop and promote community service programs that encourage employee participation and strengthen connections outside the workplace.
• Partner with local organizations to create volunteer opportunities and initiatives that benefit the community.

Communication and Promotion:

• Utilize various communication channels to promote events and initiatives, ensuring high levels of participation.
• Share success stories and highlight employee contributions to build excitement around culture and engagement efforts.

Requirements:

• Bachelors degree in Human Resources, Business Administration, or a related field preferred.
• Minimum of 2 years of experience in HR, employee engagement, or event planning, with a focus on culture and community building.
• An extroverted personality with excellent interpersonal and communication skills.
• Strong organizational skills and the ability to manage multiple events and initiatives simultaneously.
• A creative mindset and a passion for fostering a fun and inclusive workplace.

Interested candidates are invited to send in your Resume in MS Word Format stating your past work experience, reasons for each leave, past and expected remuneration.

We regret to inform that only shortlisted candidates will be notified.

By submitting an application to us, you will be deemed to have agreed for us to collect, use, and disclose your personal data which you have submitted to your prospective employers, for the purpose of job search, and/or other services which you have consented us to perform on your behalf.

EA License Number: 19C9782

EA Personnel Number:  R1326341 Ng Zhenyu

• Mon-Fri 9AM – 6PM
• Location: Chin Bee Crescent (Boon Lay MRT)
• Salary: $4000 to $4200 + AWS + VB

Requirements

• Diploma/Degree in Business/Marketing.
• At least 2 years of FMCG food trade marketing or retail marketing experience.
• Basic understanding of ecommerce, digital marketing and social media.

Key Responsibilities:

1. Trade Marketing Support

• Support Marketing Director in planning and executing marketing campaigns to promote 3rd party brands at retail supermarkets.
• Coordinate marketing initiatives and promotional activities for 3rd party brand partners.
• Develop advertising materials for POSM, digital and social media channels.
• Assist in creating sales support materials and retail in-store promotions.

2. Retail Marketing for offline Gourmet Retail Shop and online company Eshop

• Support Marketing Director in implementing local store marketing, weekly promotions and activities to drive foot traffic and sales in Gourmet Retail Shop and online store to meet assigned sales target.
• Plan weekly promotions for company retail shop and online store (including selecting right mix of products and setting pricing).
• Assist in overseeing retail merchandising efforts for optimal product display and sales.

3. Marketing Apps Maintenance

• Support marketing team to maintain and update mobile apps, and platform optimization.
• Monitor and troubleshoot app performance issues for optimal functionality.
• Collaborate with UX/UI designers to enhance user interfaces and overall user experience.

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Our client is a Manufacturing MNC. Due to business needs, they are now recruiting a Laboratory Technician to be part of their Labortory Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Laboratory Technician:

• Assist in routine lab tasks such as paint preparation, panel setup, and airless spray applications.
• Conduct sampling, testing, and analysis for paint products.
• Support chemists in development projects, including managing stock levels for panels, raw materials, and lab supplies.
• Participate in trial applications and inspections outside the lab under supervision.
• Handle non-chemical waste disposal and maintain a safe work environment by following ISO, safety, and environmental standards.
• Communicate progress or delays effectively with the line manager.
• Ensure workplace safety, especially in handling chemicals, and follow preventive measures to reduce risks.

Requirements:

• Diploma in related field
• Entry level are welcome to apply. Training provided.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

• Lots of learning opportunities
• Tuas, Transport (2 ways), 5 days
• Hybrid mode arrangement
• Friendly environment
• Basic salary: $2200 - $2800, performance bonus
• No experience can apply, on-the-job training is provided

General Office Administration

• Managing incoming and outgoing mail
• Handle office facility maintenance, including liaising with vendors
• Monitor and replenish office and workshop supplies (groceries, stationery, corporate gifts, and drinks)
• Vendor & Asset Management
• Coordinate with vendors for regular maintenance and ad-hoc repairs
• Ensure smooth operations of company equipment, including photocopy machines and office appliances.

Event Coordination

• Organise staff events such as outdoor lunches, year-end dinners, and other team-building activities.
• Coordinate catering and office gatherings as needed.

Administrative Support

• Oversee the part-time cleaner and ensure the cleanliness of the office and workshop
• Update staff leave records
• Manage monthly utility, phone and internet bills
• Assist with PSA pass applications/renewal and vehicle road tax reminders

Corporate Tasks

• Track and order corporate merchandise (e.g. polo tees, gifts)
• Coordinate the printing of corporate materials and name cards
• Facilitate the purchase of company gift vouchers and follow up with malls for procedures

Requirements:

• Responsible, a team player and willing to learn
• Minimum 1 year of experience in an administrative or office coordination role
• Candidates with no experience can apply
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Good Communication skills and the ability to liaise with various stakeholders
• Able to start in Jan or Feb 25

Interested applicants, please send your resume to [email protected]

MOM License 16C7883 | Reg No. R1109186

Our client is a Aviation Industry. Due to their current expansion plan, they are looking for a Customer Support Specialist to join their team, in hopes of developing the current high performing team. They are located in the East.

Job Responsibilities:

• Review and process customer purchase orders using ERP (Cardex) and manage portal entries
• Research and resolve order issues, prioritizing based on urgency and ship dates
• Collaborate with warehouse, Sales, and Quality teams to ensure smooth order processing
• Monitor open orders and expedite high-priority or complex shipments
• Coordinate critical shipments to meet deadlines through cross-functional teamwork
• Handle customer claims, returns, and credit/rebill processes
• Support Accounts Receivable in resolving payment-related issues
• Track part usage/demand for existing contracts and collaborate on pipeline management
• Analyze root causes of order issues and recommend corrective actions
• Maintain accurate records and reports for order and customer issue resolution
• Assist in continuous process improvement efforts within the team
• Perform other duties as assigned to support business operations

Job Requirements:

• 2-4 years of experience in Program Management, Customer Support, or warehouse operations
• Proficient in MS Office (Excel, Word, PowerPoint)

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

• Handle enquiries regarding full suite of products including personal and corporate accounts, loans, deposits, cards
• Troubleshoot issues and address customers' concerns promptly
• Provide product / service information when necessary

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted