Responsibilities:

· Work with Enterprise Account Managers to do customer insight of Mid and Large Enterprise markets in Singapore to identify, develop and close project opportunities. Offer consultation and guidance to key accounts’ infrastructure refresh.

· Presales support including Enterprise IT Infrastructure and Network Architecture Design, Configuration of Bill-of-Materials and Pricing, Customization of Technical Proposal, and other Pre-sales duties.

· Perform Individual and Seminar Presentations to prospects and customers on Huawei solutions to develop new project opportunities.

· Conduct training sessions on Huawei solutions and products to end users and channel partners at least once per quarter.

· Responsible for presales aspects of tender management and response by organizing, reply and provide clarification on tender requests.

· Promote full range of Huawei solutions, hardware and software to enterprise and government’s customer, produce and deliver formal presentations and business proposals.

· Identify key customer requirements and coordinate with Product & Solution team to ensure that the requirements are deliverable.

Requirements:

· Bachelor degree in Information Technology/Telecommunications/Electronics/Electrical/ Engineering discipline or equivalent.

· 3 - 5 years of working experiences, related knowledge in IT Technical Pre-Sales role with knowledge of industry trends, associated solutions, and key partner/ISV solutions.

· Working knowledge of Backup, Storage, Server and Disaster Recovery Best Practice and Methodologies.

· Prior experience in managing tender requests.

· Good consultative solution selling and business development skills to align the client's business needs with solution. Knowledge of the customer's infrastructure and architecture.

· Balance strategic and tactical pursuits to optimize coverage and develop a predictable revenue stream.

· Strong project management skills.

· Ability to works effectively with partners to drive additional revenue.

· Ability to communicate bilingually in Mandarin and English is essential in order to liaise with Chinese speaking head office, stakeholders, counterparts and customers.

Interested candidate who wish to apply for this position, please click on APPLY NOW

EA License No.: 01C4394 | PERSOLKELLY Singapore Pte Ltd

EA Registration No.: R23117518 | Heah Sian Wei

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries.

About the company

CGS International Securities Pte. Ltd. (CGS International) is an award-winning and market leading integrated financial services provider, ranked among the top securities houses in Asia.

CGS International taps on our wealth of global and ASEAN insights to offer equities trading, leveraged products, wealth management, investment banking, equities research, Shariah-compliant financing, fixed income, currency and commodities, structured products and prime brokerage services in over 15 countries and regions.

Along with its parent organisation China Galaxy Securities, a leading securities house in China, CGS International is trusted by more than 15 million customers globally.

Job Description

1) Data Protection and Privacy:

- Develop, implement, and maintain data protection policies and procedures in accordance with legal requirements and industry best practices.

- Ensure compliance with data protection laws and regulations, such as GDPR, CCPA, and other applicable frameworks.

- Conduct regular audits and assessments to identify potential risks and vulnerabilities in data protection processes.

2) Data Governance:

- Collaborate with the Data Governance team to establish data management policies that align with organizational goals.

- Support the development and maintenance of a data governance framework, including data standards, policies, and procedures.

- Work to improve data quality and integrity across the organization.

3) Risk Management:

- Identify and assess data protection risks and develop mitigation strategies.

- Manage data breach incidents, including investigation, response, and reporting.

4) Training and Awareness:

- Develop and deliver training programs to educate employees on data protection and privacy best practices.

- Foster a culture of data protection awareness throughout the organization.

5) Stakeholder Collaboration:

- Act as a point of contact for data protection queries and issues within the organization.

- Collaborate with IT, legal, compliance, and other relevant departments to ensure cohesive data protection strategies.

6) Reporting and Documentation:

- Prepare and present reports on data protection activities, risks, and compliance status to senior management.

Maintain comprehensive documentation of data protection policies, procedures, and compliance efforts.

Job Requirements

• Bachelor’s degree in information technology, Law, Business Administration, or a related field.
• Strong knowledge of data protection regulations, excellent communication skills, and experience with data management tools
• Certified Information Privacy Professional (CIPP) or similar certification is preferred.
• Preferably has experience working with cross-geographical teams
• 3-5 years in data protection, privacy, or a related field.
• Proactive
• Keen to learn
• Has an eye for detail
• Willing to share and collaborate

• Flexible working arrangements
• Transparent and people-driven culture

About Our Client

Our client is a global leader in data center services, offering secure, scalable, and high-performance infrastructure to support businesses' digital transformation. With market-leading solutions globally, they are one of the top players in the data center industry in multiple regions they operate in. They are known strongly for providing reliable, sustainable, and innovative solutions for cloud, hybrid IT, and enterprise data management, ensuring seamless operations and compliance with international standards.

Job Description

As the Compliance Manager, the incumbent will lead the development and implementation of compliance standards, establishing and promoting an effective Compliance Program that ensures adherence to internal and external regulations, including group requirements.

• Drive the maintenance and continuous improvement of the company-wide Compliance Management System (CMS) and related documentation.
• Ensure the CMS aligns with ISO 37301, relevant laws, regulations, client requirements, and company policies.
• Create, update, and enhance compliance-related documents (e.g., Code of Conduct, Compliance Guidelines).
• Establish and enforce organizational compliance rules and ensure adherence to both internal and external standards.
• Oversee the CMS framework's development and ensure the implementation of a reporting channel for compliance cases.
• Manage compliance investigations and resolutions, documenting cases as necessary.
• Raise compliance awareness through the design and delivery of staff training sessions.
• Identify and mitigate compliance risks, supporting the development of controls that align with regulatory requirements.
• Foster collaboration between Compliance Management and the Internal Control System for increased efficiency.
• Ensure the CMS aligns with the Integrated Management System (IMS).
• Maintain strong relationships with data centers and other company departments.
• Contribute to management reports and provide compliance advice to employees and business units.
• Support the commercial units on client requests, contracts, and audits.

The Successful Applicant

• A completed university degree (Master's/Diploma preferred) or equivalent professional experience.
• Over 6 years of experience in compliance management within a regional capacity.
• Additional professional training or qualifications are advantageous.
• Strong knowledge of relevant ISO standards (e.g., ISO 19600, 37301).
• Excellent organizational skills with attention to detail.
• Ability to work independently and as a team.
• Strong analytical and creative problem-solving skills for compliance investigations.
• Demonstrated ability to collaborate effectively in an international team environment.

What's on Offer

• A company that prides it self on career progression
• Transparent and people-driven culture
• Flexible working arrangements

Contact

Rachel Hee (Lic No: R22111006/ EA no: 18S9099)

Quote job ref

JN-112024-6588102

Phone number

+65 6541 9960

Michael Page International Pte Ltd | Registration No. 199804751N

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Proven experience in managing security tools and common infrastructure services
• Strong knowledge of SFTP, SMTP, SMS, Proxy, DNS, Active Directory, Server/Network administration and automation technologies.
• Experience with security assessments, audits, and compliance standards.
• Proficiency in scripting (powershell, python, json, xml) and automation tools for infrastructure management.
• Experience in procurement and maintenance of security tools and infrastructure components.

Other Preferred Qualifications (Optional):

• Familiarity with additional tools like Tenable, Splunk, Anti-Malware, Web Application Firewall, Database Activity Monitoring, or similar.
• Certifications such as CISSP, CISM, CompTIA Security+, or equivalent.
• Experience in automation and scripting in languages like Python, PowerShell, or Bash.
• PMP certification or any Project Management experience.

SOW :

• Manage and maintain security tools to ensure the protection of organizational assets and data.
• Oversee the configuration, monitoring, and maintenance of common infrastructure services such as SFTP, SMTP, SMS, Proxy, DNS, Active Directory, Tenable, Splunk, Anti-Malware, Web Application Firewall, Database Activity Monitoring etc.
• Implement and maintain automation solutions to streamline infrastructure management processes.
• Collaborate with cross-functional teams to address security and infrastructure-related issues.
• Conduct regular security assessments and audits to identify vulnerabilities and ensure compliance with industry standards.
• Troubleshoot and resolve infrastructure-related incidents and performance issues.
• Incident and Problem management of tools and related alerts.
• Develop and maintain documentation for security and infrastructure configurations, processes, and procedures.
• Stay updated on emerging security threats and industry best practices to proactively address potential risks.
• Procurement of above services.

· Assist in overall management of the restaurant operations

· Supervise and coordinate assigned shift; conduct daily pre-operation meeting

· Observe, teach and correct staff's service standards

· Order daily supplies

· Ensure adherence to quality expectations and standards

· Ensure compliance with company cash handling policy and procedures

· Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees

· Plan duty roster

· Check on staff punctuality and discipline

· Handle customer enquiries and complaints

· Handle administration and paperwork

Perform other reasonable job duties as requested by Supervisors

Job Descriptions:

• Plan all works on site, including program schedules and construction methods, forecast equipment, material and manpower requirement, and control usage and wastages of all.
• Responsible for management of subcontractors, suppliers in term of site progress and programme
• Liaise with authorities, client's representatives and consultants
• Responsible for project quality, health & safety and environmental issues
• Project Management reporting
• Monitoring of project cost and budgetary control
• Troubleshoot and guide project teams on a wide variety of complex problems with interdependence on other projects
• Identify solutions within broad application and functional expertise
• Recommend and drive the analysis of and solutions to problems.

Job Requirements:

• Possess recognised Degree in Project Management or its equivalent
• Minimum 10 years’ construction working experience in project/site management in construction industry
• Preferably completed relevant safety courses required by MOM
• Independent, diligent, meticulous and highly motivated with excellent team spirit
• Good project management, communication and good analytical skills
• Ability to work with tight schedule in a fast-paced environment
• Adopt a proactive mindset when facing and solving issues; take charge of the planning and organization of resources and activities at the site
• Proponent of lean principles, actively seeking to maximize value and minimize waste in processes and resource management
• Believer of empirical data and measurement as the basis of decision-making to improve efficiency and productivity

Hankyu Hanshin Express Southeast Asia belongs to Hankyu Hanshin Express group, the global logistics company.
We are looking for a Regional Logistics Manager who manage and supervise the logistics business in subsidiaries of Southeast Asia and South Asia, and liaise with Japan HQ.

[Responsibilities]
* Analyses current situation, develops and implements logistics strategy across Southeast Asia and South Asia to attain group objectives.
* Strategically plan and manage investments to expand warehouses in Southeast Asia and South Asia.
* Identifies solutions for process improvement in the warehouses to increase revenue, profitability, efficiency and customer satisfaction.

* Provide timely and proffesional support for new business and new warehouse set-ups.
* Educate logistics managers of subsidiaries of Southeast Asia and South Asia on management of warehouse.
* Conduct Warehouse Audit regularly in warehouses of subsidiaries.
* Joining regular web meeting with Japan headquarter.

[Requirements]
* 10+ years experience and advanced knowledge of Freight Fowarder and Logistics business
* Outstanding problem solving and team management skills
* Strong analytical, creative, and critical thinking skills to deliver solutions

* Deep knowledge of WMS (Warehouse Management System)
* Excellent written and verbal communication skill
* Able to work under pressure in time-critical situation
* Fluent Japanese language (at least JLPT N1 level) is required to liaise with Japan headquarter about strategy and direction of Area in charge

Responsbilities:

• To be responsible for managing the seafarer’s payroll for all assigned vessels.
• To respond promptly to inquiries from seafarers and/or their families regarding salary information and social needs.
• To ensure accuracy of the bank details entered in the crew payroll system.
• To ensure seafarers are paid according to their contracts.
• To ensure timely payment of all balances due to seafarers, such as leave pay, medical leave pay, medical disbursement, and other allowances and overtime payments.
• To ensure cash advances and other outstanding balances of seafarers are deducted from monthly wages and/or their allotment.
• To be responsible for entering reimbursements, allowances, and deductions in the system.
• Check the correctness of the allotment list and process payroll accordingly to ensure timely transfer of allotments to seafarer-designated beneficiaries.
• Responsible for the timely payment of wages on the approved payroll cycle.
• Prepare all correspondence to the Account Department, Master, and other relevant parties as deemed necessary.
• To submit CPF contributions (for Singaporean seamen) promptly.
• To arrange monthly Cash to Master and liaise with port agents for quotations and arrangements.
• To ensure timely arrangement of Cash to Master remittance.
• Conduct month-end closing of ship accounts and monitor the balance of float.
• Perform month-end closing of vessel victualing accounts.
• Prepare and present monthly payroll analysis reports, highlighting key trends, discrepancies, and recommendations.
• Maintain strict confidentiality of payroll data and seafarer personal information.
• Coordinate with internal departments (e.g., Accounting, Operations) and external stakeholders (e.g., port agents, manning agencies) to ensure seamless payroll management.
• Identify opportunities for process improvements in payroll management to enhance efficiency and accuracy.
• Assist in special projects or tasks related to crew welfare, cost management, or other crewing department functions as required by the Manager or management.
• Any other work required by the Manager and management.

Job Requirement:

• Minimum Diploma holder with 5 years of related working experience in the marine industry.
• Good team player and able to work with minimum supervision.
• Proficient with MS Office applications.
• Good interpersonal, communication, and computer skills.

Job Description

• Industry/ Organization Type: Management Firm/ Investment
• Position Title: Risk Manager/Credit Risk Manager
• Working Location: Chinatown
• Working Hours: 5 days (Mondays - Fridays 9.30 AM - 6.30 PM)
• Salary Package: Basic Salary Up to $8000
• Duration: Permanent Role

Key Responsibilities

• Assess and determine the creditworthiness of SMEs and individuals by analyzing financial data, credit reports, and other relevant information.
• Evaluate potential risks in credit offerings based on payment histories, financial health, industry trends, and economic conditions.
• Develop, implement, and monitor credit risk policies and procedures to maintain effective risk management across the organization.
• Use or enhance credit scoring models to quantify risks and support lending decisions.
• Manage the credit portfolio by monitoring risks, analyzing performance, and devising risk mitigation strategies.
• Ensure adherence to regulatory standards and compliance requirements in credit risk management.
• Communicate credit assessments, decisions, and strategies to senior management and relevant teams.
• Make informed decisions on credit applications, including approval/rejection, setting credit limits, and negotiating loan terms.
• Any other task assigned by management.

APPLY NOW!!!

• Bachelor’s degree in Finance, Economics, or Accounting.
• Min 5 years of experience in credit risk, underwriting, or portfolio management, with a demonstrated progression of skills.
• Solid understanding of financial principles, credit risk metrics, and accounting.
• Familiarity with credit risk management practices and regulatory requirements.
• Proficiency in software tools for credit analysis, risk modeling, and portfolio management.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67889 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

The exceptional EY experience. It's yours to build.

At EY, you will have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we are counting on your unique voice and perspective to help EY become even better too.

We will support you with career-long training and coaching to develop your skills and enhance performance. You will be working with the best of the best in a collaborative environment. So, whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

The Opportunity

You will apply your knowledge and experience to shape our services, you’ll focus on client opportunities where your expertise can make a substantial impact, and motivate your team. You’ll build valuable relationships with clients and develop strong capabilities, through both formal training and working with senior mentors and talented colleagues.

We’re looking for Senior Manager to join our Technology Consulting practice with experience in any of the following:

Technology Consulting

• Cybersecurity
• Data & Analytics
• Digital & Emerging Technologies
• Technology Solution Delivery - SAP & GRC
• Technology Transformation

What we look for

• You have an agile, growth-oriented mindset. What you know matters. But the right mindset is just as important in determining success. We’re looking for people who are innovative, can work in an agile way and keep pace with a rapidly changing world.
• You are curious and purpose driven. We’re looking for people who see opportunities instead of challenges, who ask better questions to seek better answers that build a better working world.
• You are inclusive. We’re looking for people who seek out and embrace diverse perspectives, who value differences, and team inclusively to build safety and trust.

Qualifications:

• A Degree in one of the following: Accountancy, Business, Marketing, Computer Science, Computer Engineering, Analytics, Information Technology or equivalent
• At least 10 years of experience in a relevant industry or consulting role. Management consulting experience gained through a Big 4 is highly advantageous
• Experienced in engaging and managing a variety of stakeholders
• Prior experience of leading team for projects and pursuits
• Excellent written, communication, and presentation skills in English (additional local language skills are considered an asset)

What working at EY offers

EY offers a competitive remuneration package where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Join us and build an exceptional experience for yourself, and a better working world for all.

Job Summary

Reporting to the Division Project Manager; the Assistant Project Manager shall be responsible for the complete project life cycle which includes project planning, project execution, project controlling and project closure and leading the project team. Representing the company to client, initiating kick-off meeting with clients and internal Departments.

Duties & Responsibilities

• Manage small to medium EPC Projects of USD3 to 30 million and above.
• Lead Tendering EPC projects.
• Conduct contract reviews, risk analysis and contingency plan.
• Organize proposal/project task force and plan staff allocation for effective use of resources.
• Establish project execution strategy. Setting project policy for quality, safety, cost and schedule.
• Review, monitor and analyze project operation.
• Handle the insurance, liabilities and warranties of the project.
• Review and approve project finance and control plan.
• Review and approve alternatives and deviations based on cost, schedule, and quality impacts.
• Prepare overall budget cost plan and analysis.
• Review and approve EPC cost estimation.
• Develop market awareness of company’s capability and ensure that company is invited to participate in bidding.
• Evaluate overall project performance.

Requirements:

• Bachelor’s degree in Mechanical Engineering, or Chemical Engineering preferred with at least 10 years of experience or equivalent.
• Have good knowledge of all disciplines, including Basic Process Technical knowledge.
• Good Knowledge in Basic Design and P&ID.
• Knowledge of the fundamentals of project management, front-end engineering and relevant project planning and scheduling tools preferred.
• Solid track record in EPC Project Management in Oil & Gas and Petrochemical Industry.
• An effective team player with good communication and interpersonal skills, as well as strong presentation, technical, analytical, and troubleshooting abilities.
• Self-motivated, with the ability to initiate plans and carry out all assignments professionally, diligently, and expeditiously in accordance with established company procedures.
• Proven Leadership and Management skills.
• Proven interpersonal and relationship building skill.
• Proven construction work management skill.

Job Description

• Industry/ Organization Type: Cargo & Container Leasing
• Position Title: Maintenance & Repair Manager / M&R Manager
• Working Location: Bugis
• Working Hours: 5 days (Monday to Friday 8.30 AM – 5.30 PM)
• Salary Package: Basic Salary up to $7,000 + AWS + Performance Bonus + Transport Allowance
• Duration: Permanent Role

Key Responsibilities

• Responsible for the technical management of the tank containers within a defined geographic area (Asia)
• Arrange and coordinate timely delivery of the repair and modification estimates supplied by the depot workshops
• Evaluate correctness and ensure complete and accurate administration
• Coordinate and/or conduct the surveys and inspections on the tank containers
• Coordinate the repair process at the depots and monitor the progress of repairs and modifications
• Monitor cost control of the service providers in your region
• Provide Technical support/troubleshooting when needed
• Control of the stock and repair overviews
• Build and maintain a working relationship with the service providers, subcontractors, and suppliers
• Perform Depot audits as required
• Any other ad-hoc duties as assigned

APPLY NOW!!!

• Bachelor’s Degree in Engineering, Administration, Facility Management or equivalent
• Has a minimum of 5 years of working experience, preferably at a tank container depot
• In-depth knowledge of Dangerous Goods Transport (worldwide)

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #68000 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

• RESPONSIBLE FOR SMOOTH OPERATIONS OF THE RESTAURANT AND OPTIMIZATION OF INVENTORIES SUPPLIES
• 5 / 6 DAYS WORK WEEK
• MONITOR ACCURACY OF THE BILLING AND DAILY SALE TRANSACTIONS, AND MAINTAIN CUSTODY OF CASH REMITTANCE UNTIL DEPOSITED.
• CONTROL COSTS BY REVIEWING PORTION CONTROL AND QUANTITIES OF PREPARATION; MINIMIZING WASTE; ENSURING HIGH PROCEDURE / STANDARDS AND FOOD SAFETY.
• ENSURING CONSISTENT MAINTENANCE AND PREVENTIVE MAINTENANCE OF ALL EQUIPMENT IN THE OUTLET.
• TRAIN, SUPERVISE, DISCIPLINE AND MOTIVATE STAFF TO ACHIEVE EXCELLENCE IN PERFORMANCE AND ENSURING COMPLIANCE ON COMPANY'S POLICCIES AND GUIDELINES.
• PROVIDE EXCELLENT CUSTOMER EXPERIENCE FOR OUR INTERNAL AND EXTERNAL CUSTOMERS.
• CARRY OUT ANY OTHER DUTIES ASSIGNED BY YOUR SUPERIORS.
  
  WE OFFER:
• MONTHLY SALES INCENTIVE
• BIRTHDAY LEAVE & VOUCHER (term and conditions apply)
• 10 - 14 DAYS ANNUAL LEAVE

About the Company
This company is a global leader in the medical device industry, providing a wide range of innovative products across therapeutic areas such as critical care, neonatology, surgical care, infusion therapy, enteral feeding, urology, and wound care. With a focus on critical care systems, their products are widely used in hospitals and healthcare centers globally. Their dedication to improving patient outcomes makes them a prominent player in the healthcare sector.

About the Team | Manager
You will be part of a dynamic and growing sales team dedicated to expanding the company's presence in Singapore. This role reports directly to the Global Director and provides an exciting opportunity to contribute to the strategic growth of the company in the region. You will be responsible for managing the sales operations in Singapore and ensuring alignment with the broader regional objectives.

About the Job
In this role, you will be responsible for driving the sales strategy in Singapore, focusing on priority product lines and market expansion. Key duties include managing the direct sales, overseeing 3rd party logistics, inventory, and order placement to meet local demand. You will also handle product registration, follow up on hospital payments, and conduct clinical workshops. Your role will involve close collaboration with distributors and customers, and you will work to establish strong relationships with Key Opinion Leaders and leading hospitals. Travel may be required based on business needs.

Skills and Experience Required
Ideally, the right applicants will possess the following:

• Proven experience in sales and marketing within the healthcare or medical device industry.
• Strong understanding of Singapore's healthcare system, regulations, and market trends.
• Experience in managing product registration, inventory, and order forecasts.
• Ability to develop and execute marketing and sales strategies aligned with global and regional goals.
• Previous experience in managing relationships with third-party logistics providers is an advantage.
• Excellent communication skills, with the ability to engage stakeholders at all levels.

If you are a motivated sales professional with a proven track record in the healthcare sector and a passion for driving growth, this role offers a fantastic opportunity to shape the future of healthcare in Singapore.

To apply online, please use the 'apply' function. You may contact Putra Nur Afiq (EA: 94C3609/R22105891) at +65 8418 0030. We regret to inform you that only shortlisted candidates will be notified.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

Before Service Prospecting – Proactively prepare for and make customer contacts.

• Create and work with customer calling lists
• Contact and call customers regarding current campaigns, to book next visit, offer repairs etc.
• Analyze Maintenance plans and make recommendations to customers
• Analyze remote diagnostics
• Record outcome of calls and visits
• Request and verify Maintenance plans

Before Service Sales – Contribute to services sales by analyzing customer needs and actively interact with them to find optimal solution.

• Listen to and identify customer needs
• Analyze Maintenance plan and recommend actions on deviations
• Perform trouble shooting according to checklists
• Give advice to customers
• Argue for suitable Maintenance solution
• Define the work to be done and create preliminary work order
• Book and organize customers workshop visits
• Check work order content and workshop resource planning
• Confirm that colleagues understands the work order
• Secure appointment with customer

Before Service Workshop scheduling - Contribute to the utilization of the workshop and its capacity by planning the work to be carried out.

• Create necessary time reservation
• Verify that resources are allocated for the work to be carried out
• Cooperate with other departments to coordinate all necessary work for the customer
• Contact and call 3rd party when necessary
• Arrange for sub supplier jobs
• Take part in and contribute to the daily pulse meetings
• Participate in workshop management weekly meeting

During Service Customer workshop care – Take care of customer during work to ensure satisfaction.

• Receive the customer upon arrival
• Verify content of appointment
• Take over the vehicle from customer
• Offer customer additional work and/or parts
• Continually communicate with customers in case of changes or problems
• Open the work order
• Handle customer requests

After Service Vehicle Return – Form long term relationships with customers when returning vehicle through clear and active communications.

• Close the work order
• Issue all necessary invoice
• Explain to the customer the work that has been performed
• Recommend additional work that may be required
• Book the next appointment
• Hand over the vehicle to customer
• Register customer feedback

Administrative support and coordination – at workshop level

• Respond to general administrative enquiries and clerical support.
• Prepare the allowances for the technicians.
• Administer employee files and records of benefits and allowances.
• Maintain financial files and records.
• Manage the filing, storage and safety of the documents.
• Perform other related duties as required.
• Assist with all visitor/customer visitations and directing them to the correct channels.
• Maintain a safe and clean reception area by complying with procedures, rules and regulations.
• Provide information on missed calls and information on messages/notes to relevant staffs in a timely manner.
• Contributes to team success by completing designated tasks.

Chan Chee Meng
EA 07C3069
R1110620

Job Description

• Industry/ Organization Type: Trader of Semiconductor
• Position Title: Customer Service Executive
• Working Location: East – Chai Chee Industrial Park (Nearest MRT: Bedok)
• Working Hours: 5 days (Monday-Friday: 8 am-5.30 pm)
• Salary Package: Up to SGD 3500 + AWS + Variable Bonus + Transport allowance
• Duration: Permanent

Key Responsibilities

• Provide Sales and Customer Service Support
• Follow up from Purchase Orders to delivery
• Develop and build strong customer relationships at all levels

APPLY NOW!!!

• Min. N level
• Min. 1 year of working experience in the related field
• Training provided to an inexperienced candidate

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67077 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

• Create and send invoices on schedule.
• Prepare customized reports based on client needs.
• Generate reports for vendor payments as needed.
• Enter and manage essential data accurately.
• Communicate with clients and vendors on billing.

Requirements:

• Minimum Dip with prior accounting knowledge.
• On the job training provided.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

CEI No: R24122857

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

JOB OVERVIEW

Our SAP Concur Customer Success organization serves as a focal point for our customers to achieve success with Concur. As a CSP Advisor, you will be responsible for a portfolio of Customers by developing long term relationships, measured through revenue growth, retention and advocacy. This is a strategic role working with our key customers, SAP Concur’s internal teams and has central importance to our ongoing success as a company. In this role, you will spend your days partnering with our customers to provide strategic recommendations around maximizing the quantifiable business impact from their subscription with Concur.

Responsibility

• Proactively engage and build partnership with Customer C-suite stakeholders and decision makers to support your clientele throughout the customer life cycle stages, from adoption, consumption, expansion and renewal.
• Meet & achieve Customer Success KPIs on retention, renewal, growth and advocacy.
• Own the Customer’s Success Planning and conduct Customer Business Reviews to drive adoption, consumption and value received from their utilization of the Concur solutions.
• Establish strategic relationship with customers and be seen as a trusted advisor
• Competent in conveying and articulating both quantifiable and qualitative value and impacts to the Customer’s business.
• Work in partnership with Client Sales Executives (CSE) to devise and execute Customer Success and Revenue Plan, by active identification of opportunities through the conversations and review we have with the client, and passing them on to the CSE for further qualification and closure.
• Actively contribute and participate in organizational development, learning and growth projects
• Maintain data integrity through regular and timely updates on the client’s success plan.
• Be a client advocate and a voice of reason as you collaborate across cross functional teams within SAP and Concur.

Skills & Qualifications:

• 3 -8 years of account management or customer engagement experience in managing and growing a portfolio of existing customers
• Cloud customer engagement experience with large global companies with a high-level of complexity, focus and intensity.
• Track record in establishing, maintaining and growing broad and deep relationships within each customer account.
• Experienced in developing advanced account strategies that drive success through delivering value and insight relevant and unique to each customer
• Ability to uncover how a customer defines success and the ability to align that vision with SAP Concur’s value delivery to create enduring trust-based partnerships
• Strong understanding and track record in Customer Life Cycle Management in driving customer adoption and value realization
• Proven track record of exceeding retention and growth targets
• Highly structured approach with strong collaboration, communication and problem solving skills – ability to handle issue resolution and navigate customers’ matrix environment
• Understanding of SaaS and ideally Concur solutions - ability to articulate the value of Concur solutions and how we help solve customer business problems
• Strong business acumen and ability to drive a value-based conversation
• Strong conflict management skills. Ability to multitask and leverage the broader internal SAP teams to drive Customer win-win outcomes.
• Facilitate client meetings that measure progress and business impact
• Motivate and mobilize customers and cross functional partners through collaboration and clear communication
• Drive objective achievement through disciplined planning and organization - setting objectives through the development of actionable steps with assigned owners, timelines and measurements while anticipating and removing roadblocks and orchestrating multiple resources
• Uncover opportunities through analysis, inquisitiveness and a deep understanding of your customer’s business including initiatives and drivers and aligning those to solutions

To man the FRC. The FRC is first point of contact whenever a user seeks for urgent assistance.

· To receive fault reports through the hotline and email, and redirect the fault reports to the relevant maintenance contractor

· To accurately and timely log-in/update fault reports into the MMS (Maintenance Mate System)

· To ensure the completion of the repair or servicing of any outstanding faults and service requests within the KPI

· To receive, process, and follow up events and logistics requests

· To perform other ad-hoc duties required

Job Description:

• Sales and customer service-related duties and responsibilities will be the main focus, including but not limited to the following tasks:
• Quick processing of customer purchase orders and sales quotes in the ERP system;
• Assisting the sales team in coordinating with customers regarding inquiries, repair progress updates, part availability checks, and complaints;
• Creating commercial documentation for deliveries/collections and logistical arrangements with customers and transportation companies;
• Monitor on and managing clients' stock levels:
• Customers' timely requests for parts or units for our internal repair activities, including planning and queuing;
• Requesting purchase orders for supplies that have dropped to low levels but are still pending for POs; requesting top-ups when stock levels are low or completely depleted
• Monitor the availability of purchase orders in client portals;
• Precise and prompt data entry and updating of internal records in the ERP system;
• Site visits from customers will be necessary on exceptional occasions;
• Attendance at local and international trade shows, if necessary;

Qualifications

• Bachelor’s degree in Engineering, Business Administration, Industrial Technology, or a related field preferred.
• Minimum of 2–5 years of customer service experience in the semiconductor, electronics, or industrial manufacturing sectors.
• Familiarity with semiconductor products, supply chains, and the requirements of industrial customers.
• Understanding of semiconductor or industrial product specifications, applications, and customer requirements.
• Ability to interpret product specifications, datasheets, and basic technical documentation.
• Proficiency with ERP and CRM systems commonly used in manufacturing or industrial settings (e.g., SAP, Oracle).
• Proven experience in managing relationships with B2B customers, including distributors, suppliers, and OEMs.
• High level of accuracy in managing orders, contracts, and customer requirements.
• Strong organizational skills to track and follow up on issues to resolution, including warranty claims and RMA (Return Merchandise Authorization) processes.
• Ability to travel occasionally for customer meetings or industry events.

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

- Handle daily operations in the Bowling Centre.

- Manage the cashier counter and administration work during operation hours.

- Provide excellent customer service to Club members, guests and the public.

- Ensure compliance with established games rulers during bowling leagues and competitions.

- Update and maintain bowler's records and results, including handicaps, league results and competitions.

- Assist the supervisor in checking and maintaning stock, equipment and stationary levels for daily operations.

- Manage enquires, bookings for corporate event and submit monthly reports.

We are looking for a motivated and dedicated person. We also welcome homemakers/housewives and people with an entrepreneurial spirit to apply. We offer flexible working hours as well as working from home.

Job responsibilities include:

Communicate with customers via phone, email, or in-person to address inquiries and provide support.

Build and maintain strong relationships with clients to enhance customer satisfaction.

Following up with current clients to ensure their satisfaction with our services

Maintain accurate customer records in the database.

You will need to work independently, so self-discipline and independence are essential.

You are able to work from home on some days of the week.

• Support customer inquiries and troubleshoot complaints via various means (Emails/ Calls/ WA) in a timely manner
• Understand & explain company’s product and provide appropriate recommendations
• Provide prices and prepare quotes for customers
• Update and maintain accurate records of customer interactions / databases
• Proactively monitor customer’s orders and resolve issues before it becomes critical
• Work collaboratively with other departments to deliver customer’s request(s)
• Build, maintain good relationship with our customers and suppliers and ensure high customer satisfaction

Job Requirements:

• Excellent communication and interpersonal skills (Able to speak proficiently in different language)
• Strong problem-solving and analytical skills
• Ability to work independently and as part of a team