• Perform full spectrum of HR functions and admin support including recruitment, employee relations, grievance handling, staff engagement and advisory service on HR policies and procedures.
• Review and maintain all HR related policy.
• Posting of recruitment advertisements
• Perform end-to-end recruitment – interview, shortlisting, assessment & selection, offer and on-boarding.
• Handle work pass administration including work pass application, renewal, and cancellation.
• Ensure HR policies and practices are legal compliance throughout human resource management.
• Assist in checking through payroll records
• Handle other ad-hoc duties that are assigned

Job Summary:

This role involves leading a team of competent engineers, supervisors and skilled workers in tendering for projects, procuring materials, equipment and manpower, coordinating with stakeholders, installation of the ACMV system as well as conduct of testing and commissioning of the ACMV system.

Job Description:

1. Team Leadership:

• Lead, supervise, and mentor a team of ACMV engineers, supervisors and skilled workers.
• Foster a collaborative and high-performance work environment.
• Provide ongoing training and development opportunities for the team.

2. Stakeholders management:

• Coordinate with main contractor, MEP contractors as well as other trades subcontractors to ensure smooth execution of works.

3. Technical Expertise:

• Provide technical guidance and support to engineers, supervisors and skilled workers in executing their works according to technical specifications and drawings, as well as prevailing codes and regulations.
• Ensure smooth execution of works in timely manner to meet project schedule.
• Stay updated on industry trends, new technologies, and advancements in air conditioning systems.

4. Budget Management:

• Manage the project budget in materials and manpower.
• Monitor expenses, analyze budget variances, and implement cost-savings measures.

5. Compliance and Safety:

• Ensure compliance with industry regulations, safety standards, and company policies.
• Implement and enforce safety protocols to ensure the well-being of employees and customers.

6. Reporting:

• Provide updates to senior management on departmental performance and challenges.

7. Continuous Improvement:

• Identify opportunities for process improvement and implement best practices.
• Stay informed about emerging technologies and methodologies in air-conditioning repair and maintenance.

Requirements:

• Minimum Bachelor's Degree in Mechanical Engineering.
• Proven experience in management and execution of air-conditioning and mechanical ventilation (ACMV) works.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Knowledge of safety regulations and industry standards.
• Certification of ACMV systems or related field is advantageous.

Role Synopsis:

The Credit and Compliance Manager is a leadership role within BP Sinopec Marine Fuels (BPSM), a joint venture between Sinopec and BP that specializes in bunkering services and cargo trading. The role is responsible for formulating, implementing and operating BPSM’s credit, customer onboarding and compliance policies and procedures. The role holder must balance achieving an appropriate risk/reward return with facilitating profitable and sustainable business growth. The role holder will work closely with the General Manager, CFO, bunker traders and other professionals in support of global growth strategies, providing a risk management lens to decision making.

Key Accountabilities:

Specific accountabilities and attributes include the following:

• Establish and own credit limits and trading tenor limits for counterparties that fall within formally delegated authority working to proactively facilitate commercial growth in a manner with appropriate awareness of associated risks and rewards and of BPSM’s credit risk appetite
• Understand and use of contractual terms, letters of credit, guarantees, lien structures, market instruments, and risk mitigation or similar protections to unlock value and achieve value adding transaction outcomes
• Maintain credit limits and related data within BPSM’s credit systems in an accurate and timely fashion – and monitor ongoing compliance therewith, escalating any concerns
• Selecting appropriate credit insurance coverage, managing claims and optimizing the insurance portfolio to mitigate financial losses
• For distressed counterparties, lead recovery efforts, which may include working closely with the counterparty, its lenders, and its other trade creditors
• Ensure Credit and related policies and procedures are compliant with the Joint Venture, Operating and other agreements in place between the shareholders and BPSM
• Conduct appropriate due diligence on counterparties and service providers, able to anticipate issues and be pro-active in resolving them
• Monitoring and assessing compliance risks by staying updated on evolving trade regulations, sanctions list, and emerging compliance issues in the industry
• Demonstrate a balanced but opportunistic mindset, with control accountabilities always coming first with an ongoing eye for circumstances which may present commercial origination openings for BPSM as well

Essential Experience & Job Requirements:

• Extensive experience in a credit risk management in the bunker trading business
• Strong analytical and financial skills – including working with financial models and fluency with credit risk mitigation instruments
• Solid understanding of Singapore and international KYC/AML rules and regulations
• Understanding of international trade regulations, sanctions and export controls
• Innovative mindset which embraces the opportunity to add value by devising new approaches or solutions to overcome business hurdles without sacrificing prudent risk controls
• Excellent interpersonal skills, able to engage effectively as part of the team, absorbing new areas quickly and comfortable working autonomously, sometimes under high-paced work environment

• Perform full spectrum of HR functions and admin support including recruitment, employee relations, grievance handling, staff engagement and advisory service on HR policies and procedures.
• Review and maintain all HR related policy.
• Posting of recruitment advertisements
• Perform end-to-end recruitment – interview, shortlisting, assessment & selection, offer and on-boarding.
• Handle work pass administration including work pass application, renewal, and cancellation.
• Ensure HR policies and practices are legal compliance throughout human resource management.
• Assist in checking through payroll records
• Handle other ad-hoc duties that are assigned

Job description

About us:

Hebei Jinbiao is the current leading specialist for Noise Control Products in ASIA. We are a leading service provider to the construction industry since 2016 and has taken #1 position for noise barrier in Singapore in the recent few years.

Our noise barrier products are widely using in LTA, HDB, URA, PUB & various private construction projects.

Role & Responsibility:

· Ensures project completes safely, on time and within allocated site resources.

· Ensures all worksites operate within the company’s prescribed safety management system.

· Identifies and implements opportunities to save money through reducing wasteful practices or increasing workmen’s productivity.

· Checks and records work site progress.

· Prepares, implements, and tracks fortnightly schedule for projects.

· Reviews and approves workforce deployment scheduled by Site Coordinator.

· Reviews and approves machinery orders made by Site Coordinator.

· Liaise with client’s representatives viz Project Team on the following:

a. Weekly coordination/progress meeting

b. Monthly WSH coordination meeting

c. Site walks

d. Etc

Manager has full control in the operation of the project sites. Site Manager is assisted by:

· WSHO in the aspect of WSH Management.

· Site Coordinator in the aspect of daily worksite operation.

· Project Coordinator in the aspect of project documentation.

Job brief

We are looking for a General Manager to oversee all staff, budgets and operations of the local business unit.

General Manager responsibilities include formulating overall strategy, managing people and establishing policies. To be successful in this role, you should be a thoughtful leader and a confident decision-maker, helping our people develop and be productive, while ensuring our profits are on the rise.

Ultimately, you’ll help our company grow and thrive.

Responsibilities

• Oversee day-to-day operations
• Design strategy and set goals for growth
• Maintain budgets and optimize expenses
• Set policies and processes
• Ensure employees work productively and develop professionally
• Oversee recruitment and training of new employees
• Evaluate and improve operations and financial performance
• Direct the employee assessment process
• Prepare regular reports for upper management
• Ensure staff follows health and safety regulations
• Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors)

Requirements and skills

• Proven experience as a General Manager or similar executive role
• Experience in planning and budgeting
• Knowledge of business process and functions (finance, HR, procurement, operations etc.)
• Strong analytical ability
• Excellent communication skills
• Outstanding organizational and leadership skills
• Problem-solving aptitude

Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.

As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.

Role: Sales Manager

Location: Singapore

About the role:

OLIVER Agency requires a New Business Manager. This is a fast-paced but extremely rewarding role that will allow self-development as well as growth of the overall business. Essentially, the success of the sales department will ultimately be the success of the business as a whole.

What you will be doing:

• Responsible for the entire sales cycle from prospect identification to contract implementation
• Deliver against quarterly and annual revenue and gross profit targets
• Creating and designing bespoke agency solutions for clients
• Selling regional and local in-house content, creative and digital agencies that include a range of services including online and offline end to end creative and design, social and community management media, digital, copywriting, videography, data & analytics etc
• Developing structured sales strategies, sales plans and profit targets as well as short term tactics
• Developing long-term, profitable relationships with clients
• Maximising new business development opportunities
• Come with an established network of Marketing & Procurement connections in medium to large size businesses
• Establishing, maintaining and expanding the customer base
• Increasing business opportunities through various routes to market
• Compiling and analysing sales figures
• Keeping up to date with products and competitors
• Representing the business at conferences, trade fairs and networking events

What you need to be great in this role:

• 4-5 years of experience in a sales role, preferably with advertising experience / knowledge (It will depends on the countries)
• Have an understanding of the industry (media, OOH sales)
• Versatility to manage different stakeholders and industries
• Fantastic presentation, networking and relationship building abilities
• Commercially astute – apt at building commercial solutions and forecasting profitability
• Able to priorities leads and maximize revenue via sales pipeline control
• Face to face and telephone sales experience including negotiation and pitching
• Proficient with Salesforce and Microsoft Office
• Strategic, consultative and solution-based sales approach
• Excellent document creation / sales deck capabilities
• Independent and proactive with strong project management skills

Our values shape everything we do:

• Be Ambitious to succeed
• Be Imaginative to push the boundaries of what’s possible
• Be Inspirational to do groundbreaking work
• Be always learning and listening to understand
• Be Results-focused  to exceed expectations
• Be actively pro-inclusive and anti-racist across our community, clients and creations

OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.

OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Join Our Vibrant Service Team at Tipsy Collective!
Are you an enthusiastic individual looking to contribute to the dynamic atmosphere of our diverse concepts across Singapore? Tipsy Collective is a multi-concept holding group, driven by passionate individuals committed to creating unique hospitality experiences. Our thoughtfully crafted concepts feature live entertainment, gourmet food, and premium drinks, all centered around conviviality and fun.

Responsibilities:

• Responsible for the few outlets.
• Ensure smooth day-to-day operations of the assigned outlets, identifying issues and resolving them in a timely manner.
• Plan and execute strategies to achieve revenue targets and profitability for his assigned outlets.
• Responsible for manpower planning in the assigned outlets to achieve optimal operational standards within budgetary limit.
• Visit stores regularly to evaluate operations, cleanliness, and efficiency of each store.
• Train, develop, supervise, advise, counsel, discipline, and evaluate our people according to HR policies and procedures.
• Plan and ensures succession planning is in place for all levels (FOH).
• Holds regular performance appraisals with all staff to identify areas of improvement, create and implement Performance Improve Plan for poor performers and Development Plan for staff with potential to be groomed..
• Provide recommendations to promote internally wherever possible.
• Prepares and submits necessary reports and administrative requirements on time.
• Holds regular staff meetings with outlet managers to brief team on new promotions, brainstorm ideas and identify new marketing opportunities.
• Maintain training system to ensure that staff have the necessary framework and skills to perform their job efficiently and effectively.
• Keep Deputy Manager/ Directors informed on all items of interest.
• Perform any other ad-hoc projects/tasks assigned by Management.

Join Our Vibrant Service Team at Tipsy Collective!
Are you an enthusiastic individual looking to contribute to the dynamic atmosphere of our diverse concepts across Singapore? Tipsy Collective is a multi-concept holding group, driven by passionate individuals committed to creating unique hospitality experiences. Our thoughtfully crafted concepts feature live entertainment, gourmet food, and premium drinks, all centered around conviviality and fun.

Responsibilities:
• Responsible for the few outlets.
• Ensure smooth day-to-day operations of the assigned outlets, identifying issues and resolving them in a timely manner.
• Plan and execute strategies to achieve revenue targets and profitability for his assigned outlets.
• Responsible for manpower planning in the assigned outlets to achieve optimal operational standards within budgetary limit.
• Visit stores regularly to evaluate operations, cleanliness, and efficiency of each store.
• Train, develop, supervise, advise, counsel, discipline, and evaluate our people according to HR policies and procedures.
• Plan and ensures succession planning is in place for all levels (FOH).
• Holds regular performance appraisals with all staff to identify areas of improvement, create and implement Performance Improve Plan for poor performers and Development Plan for staff with potential to be groomed..
• Provide recommendations to promote internally wherever possible.
• Prepares and submits necessary reports and administrative requirements on time.
• Holds regular staff meetings with outlet managers to brief team on new promotions, brainstorm ideas and identify new marketing opportunities.
• Maintain training system to ensure that staff have the necessary framework and skills to perform their job efficiently and effectively.
• Keep Deputy Manager/ Directors informed on all items of interest.
• Perform any other ad-hoc projects/tasks assigned by Management.

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Roles

• Advise and work with company management to meet financial goals
• Oversee accounting personnel and departments
• Work with banks, sureties, and CPA as the company representative
• Advise and work with management regarding legal and regulatory issues, and reporting requirements

Responsibilities

• Accurately track income and expenses
• Oversee vendor payments and payroll processing
• Prepare and review financial statements
• Monitor key performance indicators and financial trends
• Develop company budget
• Account and cost reconciliation
• Develop and maintain internal controls to ensure compliance
• Manage liquidity and cash flow
• Perform accounting closeout procedures on a monthly, quarterly, and yearly basis

Requirements

· Candidate should possess a Bachelor’s Degree in Finance/Accounting or relevant..

· Possess 10 years of working experience in Group reporting/consolidation.

· Knowledgeable in FRS regulations.

More Jobs at: www.blueboxjobs.com

• Lead, plan & execution day to day activities, determine and define scope of work and deliverables, manage construction schedule and activities
• Assess project estimations and budgets, inspect existing structures, create design plans, and review potential safety issues
• Responsible for negotiating the contracts of subcontractors, communicating with inspectors and architects, meeting with construction managers, and coordinating the delivery of materials with vendors.
• Generate reports focusing on project progress, job status, and costs. Attend weekly or biweekly meetings to present progress information to superiors.
• Collaborating with engineers, architects, designers, and subcontractors to determine the specifications of the project
• Obtaining permits and licenses from appropriate authorities
• Determine needed resources (manpower, equipment, and materials) from start to finish with attention to budgetary limitations
• Plan all construction operations and schedule intermediate phases to ensure deadlines will be met
• Acquire equipment and material and monitor stocks to timely handle inadequacies
• Supervise the work of laborers, mechanics etc. and give them guidance when needed
• Manage/monitor all construction works performed and ensure a clear communication line with client, outlining any challenges and providing progress updates.
• Review all contracts to ensure compliance is maintained, project completion within budget, quality & safety requirements
• Manage all OHS compliance, reporting immediately any accidents/Incidents and ensure all OHS guidelines and procedures are adhered to always.
• Develop and maintain document control system, ensure timely updated of drawings, corresponding.
• Follow up and monitor subcon agreement, pricing, prepare V.O claim, progress claim, claims status & summary
• Preparation of payment response, certifications, breakdown, payment summary, and other supporting documents
• Conduct regular planned meetings updating project staff and providing reports for Senior Management.
• Ensure work is done in compliance with all relevant building and safety codes.

Requirement:

MUST have Road works experience in LTA projects, minimum 5 years’ experience

Completion the project from Pre-Construction phase, post-construction phase till Project handover and closeout

Degree in Civil Engineering

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Essential Functions

• Take every opportunity to amaze the guests.
• Ensure all guests are being treated in an efficient and courteous manner and that all standards are being followed.
• Handle complaints.
• Assists Front Office Manager & Hotel Manager with hiring, training, and direction of new department associates.
• Supervise and manage employees; manage all day-to-day operations; provide feedback, understands employee positions well enough to perform duties in employees’ absence.
• Utilize interpersonal and communication skills to lead, influence and encourage others
• Ensure all front office quality standards are complied with and that policies and procedures are consistently applied.
• Work in conjunction with accounting to maintain and minimize levels of accounts receivables.
• Coordinate activities with other hotel departments.
• Assist in the daily maintenance of room inventory status to achieve optimal levels of revenue while maintaining high levels of guest satisfaction.
• Ensure the timely completion of performance appraisals.
• Function in place of the Front Office Manager in his/her absence.
• Be knowledgeable of policies regarding emergency procedures and security concerns.
• Assist with any additional if required and as assigned by the Front Office Manager or Hotel Manager

Teamwork Skills:

• Be an enthusiastic, helpful and positive member of the team.
• Be professional, responsible and mature in conduct and behavior.
• Be understanding of, encouraging to and friendly with all co-workers.
• Be self-motivated and use time wisely.
• Maintain open line of communication with each department.
• Communicate pertinent information.
• Respond positively to new ideas.
• Openly accept critical/developmental feedback.
• Report to work on time.
• Give adequate notice if going to miss work.
• Be available to work a flexible schedule to include weekends and holidays.
• Maintain effective communication through the use of meetings, log books and bulletins.
• Be available to help other departments in emergency situations.
• Perform other assignments as directed by the General Manger.
• Adhere to all work rules, procedures and policies established by the company including, but not limited to those contained in the associate handbook.

Specific Job Knowledge, Skills and Abilities

The individual must possess the following knowledge, skills and abilities:

• Must be able to speak, read, write and understand English.
• Requires good communication skills, both verbal and written.
• Most tasks are performed in a team environment with the employee acting as a team leader.
• Must possess basic computational ability.
• Must possess basic computer skills.
• Extensive knowledge of the hotel, its services and facilities.

• In charge in budgeting, process of claims, contract and projects documentation.
• Liaise with clients, related parties for projects requirements.
• Ensure that projects claims are promptly process and follow up on any work variation.
• Oversee the execution of projects to ensure both parties meet the agreement obligation.
• Assist in quotation preparation and submission.
• Other ad-hoc duties as assigned.

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Responsibilities:

• Achieve sales target and manage outlet's sales performance.
• Manage resources to ensure smooth running of store operations.
• To deliver excellent customer service to the customers by demonstrating thorough knowledge of the brand and products.
• Manage and maintain store facilities.
• Monitor merchandising and visual display.
• Lead and motivate team to contribute to productivity improvement.
• Provide direction and guidance to staff.

Requirements:

• Degree/Diploma/GCE'A'/'O'/'N' level with at least 3 years working experience in the health supplement industry and related fields in product function.
• Ability to self-motivate, decisive and results-oriented with a passion in retail sales and health supplements.
• Excellent communication and numerical skills
• To work in a fast-paced, diverse and customer-centric store environment

Staff Benefits:

• Staff Incentive and Commission
• Medical and Dental Benefit
• Life Insurance Coverage
• Staff Discounts
• Birthday Vochers
• Training Session
• Good Career progression

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

We are looking to welcome a Customer Service Representative to join our Global Customer Service Department. You will work as an integral part of the department by providing outstanding customer service to our internal and external customers and report to the Customer Service Manager. 

Closing Date: Applications will close on 4th Nov 2024.

Applications are shortlisted on a rolling basis, and we will be interviewing alongside advertising. We therefore encourage you to apply at the earliest opportunity.

What you'll be doing:

• Take ownership of customer queries received via phone, email, live chat, and in person through to resolution in line with policies/procedures, KPI and Customer First training best practices. Striving to increase customer satisfaction/first-time resolution and reduce the need for customers to contact.
• Take responsibility for the processing of orders, invoices, quotes, returns, and claims in a timely and accurate manner, responding appropriately and swiftly to queries, problems, and special requests from customers, accelerating these to team leaders and managers where appropriate.
• Resolving product or service problems/queries by clarifying customer issues, determining the root cause of the problem, selecting and explaining the best solution to the problem, expediting corrections/adjustments, and following up to ensure resolution.
• On the back of customer contacts review the customer self-help portals and suggest new content or amendments to the relevant team.
• Managing day-to-day business processes, liaising with other departments where appropriate.
• Suggesting amendments to Standard Operating Procedures (SOP).
• Maintaining knowledge of department policies, processes, procedures, and systems used, developing an internal network to increase knowledge.
• Providing support to team members.
• Active participation in meetings, expressing your viewpoint but also recognizing and listening to others.
• Suggesting improvement ideas and assisting with the implementation of those ideas to improve customer satisfaction, increase productivity, or reduce costs.
• Using Salesforce to manage customer contacts and workflow in line with the SOP.
• Using SAP/Salesforce to manage orders/invoicing.
• You achieve personal objectives and, work to agreed KPIs and targets including quality assurance.
• In addition to the above, this role may also be required to help with projects and workload as determined by business needs and the Manager.

Requirement
- 4 to 5 years experiences in ICT projects
- Resourceful and able to deliver projects within the timeline
- Technical experiences in Windows Systems, Network and Security products/solutions
- Technical experiences in applications products/solutions will be bonus
- Be on routine standby to support 24×7 maintenance support calls.
- Good written and verbal communication skills is required
- Strong documentation and paperwork is required
- Able to motivate, manage and guide the team members

Qualification
- Diploma/Degree Holder in Information Technology, Computing, Cybersecurity
- Possess Project Management certificate will be bonus

Drop us a email at [email protected] if you are keen to apply.

We regret that only shortlisted candidates will be notified.

Channel sales

- Develop and implement channel sales strategies to achieve sales targets for E-comm.

- Collaboration with marketing team to develop channel specific marketing campaigns and promotions.

- Coordinate with merchandise team on launch date for all channel sales.

- Coordinate with TR team on inflight listing and submission.

- Maintain required margins on P&L

- Monitor sales performance and key metrics of channel sales and take corrective measure if required.

- Stay up-to-date on industry trends to identify market demand.

Web page

- Manage the BU landing page design and layout

- Coordinate with designer on the assets requirements

Sales Reporting

- Prepare regular reports on channel sales performance and present findings for weekly update.

- Airlines monthly sales and SOH report

Administrative

- Maintain sales channel web settings.

- Prepare catalogue for corporate channel.

- Submission of all campaign brief and inflight listing

Requirements

- Demonstrated 2-3 years of experience within the ecommerce domain web management and AEM background is required.

- Proven track record of driving substantial sales growth within the ecommerce industry.

- Strong business acumen with timeline management.

- Proficiency in Office, particularly Excel, PowerPoint

- Initiative approach on task allocated.

- Strong sense of ownership, results driven with problem solving skills

- Independent worker and a team player who can work collaboratively and positively with both internal and external parties

Able to work under pressure with high adaptability and initiative within a dynamic environment