Job Title: Customer Service Exe/ Business Development/ Account Representative (Pest Control Company) (ID9047)
Location: Aljunied
Working Hours:Monday to Friday, 8.30am to 6pm with alternate Sat (9am-1pm)
Salary: $3200

Benefit:
*AWS & VB given with 14 days AL
*Monthly Merit Points (incentive) after confirmation

Job Description:
•Need to go Site Survey islandwide and identify and maintain a set of clients and extend existing relationships
•To be able to maintain a high level of product & service knowledge all the time so as to be able to upsell/ extend customer’s businesses
•Plan, track & document key action points for each client and report to management
•Create quotes, contracts & convert sales
•Organise internal meetings with different stakeholders, eg. Accounts, entomologists, technicians etc. to resolve client issues
•Work closely with the Service Team to ensure the rollout of specific marketing plans

Requirement:
Min diploma and with facilities management experience

Working Location: Somerset
Contract Duration: 6 Months (with option to extend 6 months)
Working Hours: Monday – Thursday: 8.30am – 6pm, Friday: 8.30am – 5.30pm
Basic Salary: $2,980 per month

Responsibilities:

· Evaluate grant applications and ensure level of funding is kept within existing funding thresholds.

· Prepare contractual agreements (e.g. tenancy agreements) using existing templates.

· Correspond with pre-school operators to ensure timely submission of claims and project reports.

· Accurate and timely disbursements after verification of claims to supporting documents.

· Any ad hoc assignments or duties including but not limited to note taking for meetings

· Support transformation efforts such as digitalisation, business process reviews etc.

Requirements:

· Bachelor’s Degree in Psychology / Social Work / Social Sciences / Sociology / Early Childhood Education.

· Prior working experience in Tenancy Management, invoicing and payments.

· Meticulous and comfortable with handling numbers.

· Immediate Starters (No notice period).

Interested candidates, please forward a copy of your resume to: [email protected].

We regret to inform that only shortlisted candidates will be notified.

Justin Lee

Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

"Job Description:

1. Coordinate daily operations for Restaurant operations.

2. Manage other restaurants outlets by receiving other manager’s feedbacks.

3. Deliver good service and maximize customer satisfaction.

4. Respond efficiently and accurately to customer’s complaints.

5. Regularly review product quality, and sourcing for new vendors.

6. Daily reporting and inventory report to the Managing Director.

7. Ensure compliance with sanitation and Safety regulations.

8. Jointly coordinating and planning menu with Head Chef.

9. Managing and maintaining restaurant’s image to the public and suggest ways to improve it.

10. Control operational costs and identify measures to cut waste.

11. Train new and current employees on proper customer service, and service quality.

12. Implement policies and protocols from Company policy.

13. Any other Ad-Hoc as required by Managing Director."

"Job Requirements

1. Full-time position.

2. Good soft skills and management skills.

3. Disciplined, conscientious and meticulous (has an eye for details)

4. Preferable with 7-10 years of experience in F&B industry, experience in Japanese restaurants is a bonus.

5. Mature and positive attitude.

6. Strong Leadership and Motivational skills

7. Good communication and interpersonal skills."

Duties of Service Crew

• Provide excellent customer service experience.
• Maintain the stock service areas with supplies such as condiments and tableware’s
• Assist in making hot and cold beverages
• Assist in serving food and beverage to guest
• Assist in Packing food orders in Kitchen for both dine in, online & takeaway orders
• Assist in Taking Order
• Assist in Seating guest
• Assist in keeping the restaurant clean at all times
• Assist in clearing tables , sweeping , mopping etc
• Provide menu recommendations appropriately
• Attend to customers’ needs promptly and professionally
• Adhere to personal & food safety procedures
• Maintain cleanliness and the hygiene of the restaurant
• Perform any other duties assigned by Manager

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

"Job Description:

1. Coordinate daily operations for Restaurant operations.

2. Manage other restaurants outlets by receiving other manager’s feedbacks.

3. Deliver good service and maximize customer satisfaction.

4. Respond efficiently and accurately to customer’s complaints.

5. Regularly review product quality, and sourcing for new vendors.

6. Daily reporting and inventory report to the Managing Director.

7. Ensure compliance with sanitation and Safety regulations.

8. Jointly coordinating and planning menu with Head Chef.

9. Managing and maintaining restaurant’s image to the public and suggest ways to improve it.

10. Control operational costs and identify measures to cut waste.

11. Train new and current employees on proper customer service, and service quality.

12. Implement policies and protocols from Company policy.

13. Any other Ad-Hoc as required by Managing Director."

"Job Requirements

1. Full-time position.

2. Good soft skills and management skills.

3. Disciplined, conscientious and meticulous (has an eye for details)

4. Preferable with 7-10 years of experience in F&B industry, experience in Japanese restaurants is a bonus.

5. Mature and positive attitude.

6. Strong Leadership and Motivational skills

7. Good communication and interpersonal skills."

Position Overview:
We are seeking an attentive, professional Service Crew member to join our esteemed team. The ideal candidate is passionate about hospitality, demonstrates a strong commitment to customer satisfaction, and upholds our high standards of service. As a member of our Service Crew, you will play a crucial role in delivering a memorable dining experience by providing warm, personalized, and attentive service to our guests.

Key Responsibilities:

• Greet and seat guests promptly, creating a welcoming atmosphere.
• Accurately present menu options, offer recommendations, and answer any guest questions.
• Serve food and beverages with precision, ensuring each dish meets presentation and quality standards.
• Monitor guest needs throughout the meal, promptly addressing any requests or concerns.
• Maintain cleanliness and order in the dining area, ensuring tables are set to perfection.
• Collaborate with kitchen staff and management to ensure seamless service.
• Follow all food safety and hygiene standards, ensuring compliance with the restaurant's protocols.
• Handle guest feedback professionally, demonstrating a commitment to guest satisfaction.

Qualifications:

• Previous experience in a mid- to high-end restaurant setting is highly preferred.
• Excellent communication and interpersonal skills.
• Strong attention to detail, with the ability to work gracefully under pressure.
• A friendly, professional demeanor, with a commitment to hospitality and customer service.
• Flexible availability, including weekends, evenings, and holidays.

Job Responsibilities

• Greet and welcome customers with a warm, friendly, and professional demeanor
• Take orders from customers and provide recommendations on the menu, including our specialty dishes and drinks
• Serve food and beverages efficiently and in accordance with restaurant standards
• Ensure all guest needs are met promptly and with care, maintaining a high level of customer satisfaction
• Collaborate with kitchen staff to ensure accurate and timely delivery of food and beverages
• Assist with setting and clearing tables, ensuring the dining area is clean, organized, and inviting
• Handle customer inquiries, complaints, and special requests in a courteous and professional manner
• Process customer payments accurately using POS (point-of-sale) systems
• Ensure that the restaurant is fully stocked with necessary supplies and assist with inventory management as needed
• Adhere to all health, safety, and hygiene regulations
• Any Ad-Hoc Duties that may be assigned by the Manager

Job Requirements

• Previous experience in a customer service or restaurant setting preferred, but not required
• Passion for Japanese cuisine and culture is a plus
• Knowledge of Japanese food and drink (sake, tea, sushi) is an advantage
• Excellent communication and interpersonal skills
• Ability to work efficiently in a fast-paced, team-oriented environment
• Positive attitude, strong work ethic, and a professional appearance
• Ability to multitask and handle stressful situations with grace
• Willingness to learn and grow in a hospitality-focused environment
• Required to work weekends, and holidays

Other Information

• Location: Bugis
• Full Time, Part Time, Intern Available (Singaporean and Student are welcome)
• Salary will base on experience
• Resume can email to [email protected]

Job Responsibilities:

- Perform basic duties as a server, providing service to customers.

Worker Requirements:

- No prior experience required.
- Must have an interest in the F&B industry, be hardworking, and willing to follow company instructions.

Benefits:

- Annual Leave: 7 days
- Sick Leave: 14 days

Job Title: Assistant Field Service Engineer (1-Year Contract)

Company: [Global MNC Company in Power Solutions]

Location: [Location]

Job Summary:
Join our team as an Assistant Field Service Engineer, where you will assist in testing, commissioning, and startup operations for transformers and switchgear. Ideal candidates have 1-2 years of experience in electrical engineering or field service, with a strong interest in power equipment and safety practices.

Key Responsibilities:

• Support the testing, commissioning, and start-up of transformers and switchgear on-site.
• Assist senior engineers in troubleshooting and ensuring systems operate according to specifications.
• Conduct routine inspections, maintenance, and documentation of service activities.
• Adhere to all safety guidelines and work collaboratively with on-site teams to ensure smooth operations.

Qualifications:

• Diploma in Electrical Engineering or a related field.
• 1-2 years of experience in field service, ideally with power systems or heavy electrical equipment.
• Basic knowledge of transformers, switchgear, and safety standards.
• Strong communication skills and willingness to travel to various project sites.

For interested applicant, kindly send your resume in Word/PDF format to include the following in your resume:

1. Current Salary

2. Expected Salary

3. Availability

4. Reason for leaving

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

License No: 23S1595

Registration No: R23116355

• Handle inquiries and provide product knowledge.
• Source for new customers , identify opportunity to meet sales target.
• Create and Identify new potential business portfolio to achieve business objective.
• Participate in tender and attend site visit.
• Any other ad-hoc duties as assigned.

Benefits

• Commission
• Transport allowance

Requirements:

• Min. Diploma in Electronics/ Electrical/ Machatrincs
• Basic IT skills/ knowledge will be an added advantage.
• Prior experience working with clients in the security system or electrical sector will be an added advantage.
• Well verse in written/ converse English / Chinese
• Biligual (English/Mandarin) to liaise with English/Mandarin speaking business associates and employees.
• Keen learner and Target orientated.
• Travelling from office to/fro customer's premise and sites within Singapore.
• Possess valid Class 3 driving licence with good driving record will be added advantage.

• Reports to Contact Centre Team Lead
• Handle customer service hotline and provide first level of supports from OMNI Channels
• Resolve customer queries efficiently and escalate problems/issues promptly.
• Follow Standard operating procedures closely.
• Work as a team and ensure that the contact centre service level is met

Requirements:

Diploma / NITEC / GCE ‘O' Level or equivalent

Minimum C5 for English O level

Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry

Special Knowledge or Skills:

Pleasant disposition with good communication skills

Fluency in a second language

Computer literate and good typing skills

Working Hours:

a) 9.00am to 6.00pm (Monday to Friday) and

b) 8.20am to 5.20pm (Monday to Friday), 8.20am to 1pm (Alternate Saturday).

How To Apply:

Please submit your LATEST resumes to [email protected] with the following details in MS Word format:

- Position applying for
- Current/Last remuneration
- Expected remuneration
- Notice period

We regret that only shortlisted candidates will be notified.

Lee Keck Ying | EA License No : 06C4642 | EA Reg No : R1877544

30 Bencoolen, is a contemporary boutique hotel located in the heart of the arts and cultural district, offers a cool and contemporary ambience in an ideal central location, a short stroll away from City Hall and Orchard Road.

Job Highlights:

• 5-day work week
• Career Progression Opportunities
• Dynamic team

Job Description:

• Reporting to the Assistant Front Office Manager, you are responsible in directing the welcome experience whilst ensuring compliance with all policies, brand standards and satisfaction of guests’ needs.
• You should be a people person who is courteous, efficient and enjoys to meet and serve .
  
  As a Guest Services Executive, your duties and responsibilities will include:
• Performing all front desk duties including confirming reservations (emails/phone/over the counter), occupancy and audit reports, cashiering, room assignments, guest check-in and check outs in a friendly and efficient manner.
• Providing hotel and travel information and sharing local tourist insights.
• Handling guests’ inquiries and providing prompt responses and assistance
• Analyzing and resolving problems while exercising good judgment
• Ensuring a high level of customer service is consistently maintained.
• Develop and maintain positive working relationships with others.
• Maintaining confidentiality of all guests' information and hotel data.
• Escorting guests to their rooms, making personal deliveries for guests, conducting room and hotel tours.
• Reporting accidents, injuries, and unsafe work conditions to the manager.
• Adhere to all company policies, procedures and etiquettes.
• Perform other departmental or cross departmental job duties as requested by management.
  
  Job Requirements:
• Diploma or equivalent in Hospitality Management / Business Administration.
• 2 years of experience in Guest Services, Front Desk or related professional field.
• Computer literate and proficient with Microsoft Office.
• Able to perform shift work including nights, weekends, and/or public holidays.
• Good understanding/knowledge of using the hotel property management system.

Roles & Responsibilities:

Driving 14 Ft truck and delivering of furniture and installing them at customer house.

Following delivery driving routes and time schedules

Loading of furniture from warehouse and unloading the respective furniture for the specific address

Upholstering/Fixing furniture in customers' house

Knowing singapore routes is an added advantage

Physically fit, Positive attitude, strong sense of responsibility and good team player

Able to start work with short notice

At least 2 years experience in this field

6 days work (Mon- Sat)

Heavy lifting is required

All applicants are welcome

License/Certification:

• Class 3 Driving Licence (Required)

Work Location: In person

Your Role

We are looking for an experienced Maintenance & Service Engineer/ Senior Technician responsibility for support troubleshooting and repair work on welding machine. You will perform preventive maintenance on machines and cost reduction. Support new equipment installation and major periodic maintenance activities as required.

What Will You Do

• Support Support production troubleshooting and repair on welding machine
• Perform preventive maintenance on machines and cost reduction
• Support new equipment installation and maintenance activities
• Other ad-hoc duties assigned by manager

What Do We Want

• Min Nitec/Diploma & above in electrical and electronic/ engineering / equivalent.
• At least 1-2 years & above of experience in electrical and electronic/ in service of welding products/system background.
• A team player with good communication and interpersonal skills.
• Willing to travel overseas

What Will You Get In Return
You will be given exposure to a hold a key position in a growing organization with attractive rewards and a wide range of benefits. You will entitle a Gross salary up to S$3800 + attractive perks.

What You Need to do Now
Click "Apply" and please include the following information in your resume:

• Personal Particulars with recent photograph
• Education background
• Work experiences in point forms
• Reason(s) for leaving
• Current and Expected salary
• Date of availability / Notice Period

Note:
Only shortlisted candidate will be notified via email for an interview invitation

Benefits:

• Basic Salary up to $3,300 with yearly increment based on performance.
• Monday to Friday (9am – 6pm), 2 x Saturday per month depending on roster basis (9am – 3pm)
• Annual leave up to 14 days for first year (pro-rated for incomplete year of service).
• Add 1 day per year till maximum of 18 days.
• Duty Allowance Amount - $250 for working on Saturday and $300 for PH on weekdays.
• Medical Benefits: Max $50 per visit under panel clinics (no cap for the year). Specialist treatment of up to $300 per year with referral letter.
• Dental Benefit Up to $250 per year

Job Description:

This is a full time role for a Customer Service Assistant located in North Bridge Road.Our client is the leading manufacturer and distributor of components for Factory Automation, Press Die and Plastic Mold, Electrical & Wiring Parts, Tools and MRO items.

You will be responsible for handling and processing a large volume of quotations and sales orders, ensuring they are completed within the target time. This includes verifying and correcting any part number errors in the orders. You will also manage customer inquiries, responding promptly and professionally via phone, email, and web chat.

In addition to processing claims related to shipment delays, defective items, or incorrect pricing, you will work closely with internal and external stakeholders to resolve any issues with customer orders, such as requesting lead time changes from suppliers.

Qualifications:

• Minimum o level
• Minimum 1 years relevant working experience
• Able work in a high volume and fast-paced environment

Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey activities

• Meet and achieve the individual and company’s key performance indicators

• Acquire a strong knowledge of the products and services, culture and processes

• Provide quality customer service and prompt follow-up to customers over the phone and/or email

• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution

• Resolve customer queries efficiently and escalate issues promptly

• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance

• Other duties as assigned by Team Lead and/or Branch Head

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Responsibilities

• Fully utilize inhouse system to handle air export shipment bookings
• Co-ordinate with internal/external stakeholders on shipment readiness and delivery schedules
• Ensure timely preparation of documents (invoices, report, permit, Airway bill)
• Provide flight details promptly and give timely feedback to customers on freight status.
• Ensure on time cost approval as well as GST billing and collection
• Handle all customers' enquiries timely and effectively
• Other assignment as and when assign by the management

Job Requirements

• Min 1-2 years of working experience in the related field, e.g., airfreight customer service, co-loading etc.
• Proficient with Microsoft Excel
• Willingness to learn, quick learner, and accountability
• Ability to multi-task, prioritize, and manage time effectively
• Exceptional customer service and follow up skills

Job Responsibilities:

· Greet guests warmly and welcome them to the restaurant.

· Present menus, make recommendations, and take accurate food and drink orders.

· Serve food and beverages promptly and courteously.

· Clear and reset tables after guests have finished dining.

· Respond to guest inquiries and requests in a timely and polite manner.

· Process bills and handle payments accurately at the counter.

· Maintain cleanliness and organization in the dining area.

· Adhere to health and safety standards to ensure a safe dining environment.

· Collect guest feedback and report to management to improve service quality.

· Collaborate with kitchen and other staff to ensure smooth service operations.

· Other ad-hoc duties/ projects assigned by Director or Chef.

Requirements:

· Previous experience in a restaurant or hospitality environment is preferred but not mandatory.

· Strong communication and interpersonal skills.

· Ability to work efficiently in a fast-paced environment.

· Excellent customer service skills with a positive attitude.

· Flexibility to work shifts, including evenings, weekends, and public holidays.

· Team player with the ability to collaborate effectively with others.

Full-Time Bartender cum Service Crew

44 hours, 5 days a week

$2400-$3000/month

May increase pay depending on performance and prior experience.

- Responsibilities:

• Assist with daily operation;
• Tap draught beers;
• Check stocks and update stock list when needed;
• Will be taught mixing of drinks;
• Maintain overall cleanliness of shop front;
• Upselling of company’s products

- Requirement:

• Minimum 1 year experience in bartending, with good knowledge in spirits and cocktails;
• Able to do basic cocktails efficiently and manage the bar, including maintaining stocks;
• Good communication and interpersonal skills;
• High initiative and energetic personality;
• Able to work under pressure and in a fast paced environment;
• Possess good working attitude with a passion for service and strong team player;
• Able to speak fluent English required

Though similar working experiences are preferred, we are open to individuals with right attitude and motivation.

• Fun and fulfilling working environment!
• Annual pay increment!
• Monthly bonus will be given subjected to work performance!
• Attendance allowance given!
• Annual leave will be given!
• Tips sharing!
• Medical Benefits!
• Meals provided!

Preferably living around central/town area.

Transport home provided if work till 12am and beyond.

Have to work on Fridays, Saturdays & Eve of Public Holidays.

Rotating shift depending on staff availablility.

Can start immediately.

SMS: 98320936 (Ms Ong)

As a Customer Experience and Partnership Manager, you will be in the team responsible for managing EVe’s customers and various stakeholders. In this role, you will develop and refine EVe’s Customer Experience strategy and manage and uplift the customer experience for electric vehicle’s motorists. You will also establish long-term relationships and collaborate with government agencies, industry partners and community partners to ensure a smooth support of the operational deployment and running of Electric Vehicle Charging Points within designated zones.

Responsibilities

· Conceptualise and develop EVe’s CX strategy, manage customer journey design and delivery, customer communications, research, and insights.

· Handle customers’ feedback / complaints / enquiries effectively and professionally within the set timeline.

· Conduct relevant engagements (e.g. different customer segments, EV charging operators) to identify challenges and pain points, and work with internal stakeholders to translate these findings to improve processes and workflows.

· Support and monitor service performance KPIs, measurements and standard and establish the CX measurement framework and metrics.

· Engage key stakeholders (e.g. Town Councils, govt agencies) and develop and implement the EVCP deployment strategy through partnerships with Town Councils and other stakeholders.

Requirements

· Tertiary education with at least 2 years of relevant experience in partnerships and engagement/customer relations as well as strong people management skills are preferred.

· Knowledge and/or experience in UI/UX design principles and methodologies will be a plus.

· Customer-oriented, agile thinker, and emotionally intelligent to build relationships

· Excellent verbal skills and interpersonal skills to coordinate with team members and external stakeholders, and to manage feedback

· Proficient in Microsoft Office suite software

· Good understanding of the EV masterplan.

· Candidates in public service community partnership with CX experience as well as candidates from Engineering or Transport services related industry will have an advantage.

Your Role
We are looking for an experienced Customer Service Officer / Administrative Assistant to handling of daily order processing PO, DO, invoice and customer. You will follow up with customers stock queries, shipments, delivery, GRN and complaints. To liaise with different party for parties for customers delivery schedules. To prepare and perform inbound, outbound and inventory reports. To manage trucking container and shipping instructions for warehouse with Freight team.

What Will You Do

• · Handling of daily order processing PO, DO, invoice and customer
• · Follow up with customers stock queries, shipments, delivery, GRN and complaints
• · Liaise with different party for parties for customers delivery schedules
• · To prepare and perform inbound, outbound and inventory reports
• · Manage trucking container and shipping instructions for warehouse with Freight team
• · Other ad-hoc assigned by manager

What Do We Want

• · At least N Level and above
• · Min 1-2 years of relevant customer service experience in Shipping/Logistics
• · Proficient in Microsoft Office applications (Outlook, Excel, Word)

What Will You Get In Return
You will be given exposure to a hold a key position in a growing organization with attractive rewards and a wide range of benefits. You will entitle a Gross salary up to S$3000 + attractive perks.

What You Need to do Now
Click "Apply" and please include the following information in your resume:

• Personal Particulars with recent photograph
• Education background
• Work experiences in point forms
• Reason(s) for leaving
• Current and Expected salary
• Date of availability / Notice Period

Note:
Only shortlisted candidate will be notified via email for an interview invitation

Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey activities

• Meet and achieve the individual and company’s key performance indicators

• Acquire a strong knowledge of the products and services, culture and processes

• Provide quality customer service and prompt follow-up to customers over the phone and/or email

• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution

• Resolve customer queries efficiently and escalate issues promptly

• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance

• Other duties as assigned by Team Lead and/or Branch Head

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Working Location: Island-wide
Contract Duration: Up to 12 Months Contract
Working Hours: Monday – Thursday: 8.30am – 6pm, Friday: 8.30am – 5.30pm
Basic Salary: Up to $2,980 per month

Background:

This is a generic job posting for Entry Level applicants who are interested in a role within the Social Service sector. More details will be furnished during the screening process.

Responsibilities:

Your job duties may involve:

• Processing of Applications: Assist in processing online applications received in the system. Assess applicant’s eligibility for student care fee assistance.
• Data Analysis and Reporting: Collecting, analysing, and presenting data from research activitiesto support decision-making and identify areas for improvement.
• Customer Service: Assist members of the public in promoting the use of digital/online services to apply for financial assistance.
• Out-of-home Care Administration: Assist in conducting on-site audits and placement options for children requiring foster care.
• Other ad-hoc duties as assigned.

Job Requirements:

· Diploma or Bachelor’s Degree in Psychology / Social Work / Early Childhood Education / Marketing or other relevant disciplines.

· Immediate Starters are preferred (Not serving any notice period)

· Entry Level applicants with interest in the Social Service sector are welcomed to apply.

Interested candidates, please forward a copy of your resume to: [email protected].

We regret to inform that only shortlisted candidates will be notified.

Justin Lee

Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

Job Responsibilities:

1. Handle user questions and feedback across customer service platforms, communities, emails, and other channels.
2. Assist in improving the product experience by collecting user opinions and operational data, organizing it, and promptly providing feedback to the operations department for follow-up.
3. Suggest product improvements from the user’s perspective, efficiently resolve user issues, and strengthen user engagement.

Job Requirements:

1. Bachelor’s degree or above, with 0-3 years of customer service experience.
2. Strong business English reading and writing skills; able to communicate with users in both Chinese and English.
3. Proficient in data analysis and logical reasoning, with good copywriting skills.
4. Proactive, patient, responsible, and approachable.
5. Singapore citizen or PR only.

You will be responsible for your target, including the following job responsibilities:

· Engage and establish good relationships with Prospects, from an assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them of their appointment.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of outbound call center experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.