You will report to the Business Development Manager and will assist to answer questions from customer about our company’s products and/or services.

Delivering information about our company’s offering, understanding potential customer’s needs to pitch for new sales. And support existing customers by helping them to resolve their service issue, determining the root cause, rectifying the necessary and explanation or addressing the matter if required. Contact relevant internal stakeholder to rectify and then clarifying with customer, quickly escalate the situation internally for customer if necessary, and follow up with internal stakeholder and customer until customer issue has been resolved.

Responsibilities

• Coordinate for sales team by managing schedules, filing confidential documents and communicating important and relevant information.
• Price update to internal stakeholders and system. (Monthly, quarterly or new model)
• Update sales performance (weekly) and record sales department KPI
• Generate reports (Weekly & monthly basis)
• Communicate and coordinate with internal departments on sales planning
• Respond promptly to customer inquiries, manage all incoming customer queries, issues or grievances with patience, positivity and professionalism over the phone and/or via emails;
• Keep records of customer interactions, record details of inquiries or complaints and actions taken by relevant colleagues;
• Follow up to ensure that appropriate actions were taken on customers' issues or requests and that customer issue has been revolved successfully;
• Report unresolved customer grievances or special requests to Business Development Manager for further investigations
• Communicate with customers to chase payment for unpaid invoices while maintaining professionalism and strong customer relationships.
• Any other ad-hoc duties.

Requirements

• Candidate must possess at least Professional Certificate / O’ Level / NITEC or recognised diploma in a related field;
• Minimum 1 year of experience in similar position;
• Experience in international movements of goods, freight forwarding or logistics industry would be an added advantage;
• Excellent communication skills; proficiency in Microsoft Office applications
• Mature, detail oriented & well organized; able to work independently with minimal supervision;
• Good team player, positive attitude and willing to learn;
• Skilled in working cross culturally and in developing relationships with colleagues;
• Preferably Junior Executive Level

Responsibilities & Duties:

• Provide on-site services for new and existing customers, including equipment servicing and upgrades.
• Conduct technical analysis of product implementations, modifications, and enhancements to products in accordance with specific customer specifications.
• Update customer on the nature of service provided and recommends equipment repairs or system upgrade.
• Troubleshoots technical issues and recommends solution to customer.
• Provides technical analysis of equipment installation, modifications, and upgrade in accordance to customer’s requirements.
• Regular communication with customer to ensure high level of customer satisfaction.
• Duties includes but not limited to equipment installation, servicing, maintenance, repair, and relocation.

Requirements & Skills:

• ITE / Diploma in Electrical or Mechanical Engineering.
• At least 2 years on site experience preferred.
• Experience in Automation and/or Robotics preferred.
• Knowledge and experience in using Solid Works and PLC programming will be an added advantage.
• Good problem solving and communication skill.
• On the job training provided.

5Day 10 hour work week including weekend - $2200

6day 10 hour work week including weekend - $3000

1. Meet and Greet: Welcome guests with a friendly and positive attitude, providing a warm and inviting atmosphere.
2. Serving Food: Serve meals promptly and accurately, ensuring that presentation meets our standards while accommodating special requests when necessary.
3. Pick Up Trays: Clear tables efficiently, picking up trays and ensuring the dining area is tidy and ready for the next guests.
4. Cleaning of Area: Maintain cleanliness in the dining area, including tables, chairs, and surrounding spaces. Follow established sanitation standards.
5. Turn Around Tables: Monitor and manage table turnover to optimize seating capacity and provide a smooth dining experience for all guests.
6. Customer Service Skills: A friendly and approachable demeanor with excellent communication skills to interact positively with guests.
7. Team Player: Ability to work collaboratively with other team members to ensure smooth operations in a dynamic environment.
8. Adaptability: Flexibility to handle varying tasks and responsibilities in a fast-paced setting.
9. Attention to Detail: Ensure accuracy in order taking, serving, and maintaining a clean and organized dining area.
10. Physical Stamina: Ability to stand for extended periods, lift trays, and perform tasks that require physical agility.
11. Hygiene and Safety: Adherence to food safety and hygiene regulations to maintain a clean and safe dining environment.
12. Prior Experience: While prior experience in a similar role is beneficial, a positive attitude and willingness to learn are equally important.

Join our team and contribute to creating a welcoming dining experience for our guests!

This role reports to the General Manager of the Service Department.

Key Responsibilities:

· Process requirements for the department

· Update data entries in Business Central and ensure accurate records

· Prepare quotations, sales orders to submit on behalf of the department

· Verify invoice and tally against purchase order and delivery order for management’s approval before submitting invoices for payment

· Provide support for customer service, follow up on delivery schedule and update customers in a timely manner

· Compile monthly service reports

· General administrative duties to support the Service Department

Requirements:

· Minimum O or N Levels equivalent qualification

· Minimum 2-3 years of administrative / purchasing experience in the engineering, construction or audio-visual/IT industry will be an advantage. Entry level candidates are welcome to apply

· Experience with ERP system preferred, in particular Microsoft Dynamics 365 Business Central. Proficiency in Microsoft Office.

· Good communication skills and the ability to work both independently and within a team. Willing to learn, organised and meticulous with data entry and has the ability to meet deadlines.

Working Conditions:

• Full-time position.
• Work hours: Monday to Friday, 8.45 AM – 5.45 PM
• Medical and insurance coverage
• EAS fosters a friendly work culture with frequent gatherings, festive celebrations.

To apply, click on the “apply” button in the job advertisement or send your resume to [email protected]

About the Role:

To maintain the service education system for trainers and distributors. This includes training on repair processes, installation, maintenance, and troubleshooting, as well as introducing new products by preparing training schedules and materials. The role also involves promptly tracking technical inquiries and providing remote support to other Business Centres and distributors, ensuring that all administrative documentation is accurate and complete to enhance efficiency and service quality. Additionally, it includes planning and reviewing the Quality Management System to improve repair quality in the repair centre.

Roles and responsibilities:

• ·Conduct in-service training on medical devices and related products for trainers in other Business Centres and distributors, including:

o Repair processes (assembly and disassembly)

o Installation and maintenance processes

o Troubleshooting

• Prepare service training and manage the introduction of new product repairs, including training materials and schedules.
• Establish a service education system for medical devices and related products for engineers in other Business Centres.
• Address technical inquiries and provide technical support (installation, maintenance, etc.) to Business Centres and distributors, both remotely and on-site (e.g., at hospitals).
• Ensure proper documentation, notification, tracking, and follow-up on all technical inquiries.
• Support Business Centres and distributors with all service and technical-related inquiries and activities.
• Escalate issues to higher-level support when necessary and act as a contact point between Business Centres and headquarters.
• Plan and review the Quality Management Systems of repair centers to secure and enhance repair quality.
• Perform any other tasks as assigned.

About Olympus:

Our purpose at Olympus is to make peoples’ lives healthier, safer and more fulfilling. We do this through innovation. As a technology pioneer, we design and deliver solutions across our Medical division that make a positive contribution to society.

Our products are used to capture the medical and diagnostic images of our world, from the microscopic to the endoscopic. They are instrumental in furthering research, and for travelling inside the human body to help diagnose, treat and prevent illness.

Our commitment to customers and our social responsibility is the cornerstone of everything we do.

Why work at Olympus?

At Olympus, we are dedicated to fostering a high-performing culture, a collaborative environment, and enabling everyone to shine. Our common values of Patient Focus, Integrity, Innovation, Impact and Empathy, form the foundation of our culture and guide our behaviour, where our people feel like they are making a difference every single day.

Not only will you benefit from a meaningful, rewarding and challenging career, you will have access to a range of benefits:

• A competitive salary package including AWS and Variable Bonus
• Hybrid home office work arrangements
• 18 days of annual leave in your first year
• Health and Wellbeing initiatives (Annual Medical Checkups, Flu Vaccinations, Dental benefits, and Employee Assistance Programs)

What we are looking for:

• Diploma or Degree in any Electrical/Electronics/Mechanical Engineering Discipline
• At least 3 years of related experience in the medical device industry is highly preferred.
• Experience in technical support, including technical training.
• Experience with lean manufacturing and Six Sigma is preferred
• Strong hand-on skills and good eyesight.
• Willingness to travel to the Asia Pacific region if required.
• Proficient in the use of MS Office and its applications.
• Possess strong communication and troubleshooting skills.
• Able to work in a team environment and collaborate with staff across different age groups.
• A team player with enthusiasm for learning and the ability to work with minimal supervision.
• Strong troubleshooting and analytical skills.

Apply Now:

To submit your interest in this opportunity, select “Apply for this job”.

In the meantime, follow us on:

· LinkedIn - Olympus APAC

· Company website - www.olympus.com.sg

Location: 534 Upper Serangoon Road
Salary: $3,000
Working Hours: 4-day work week, 12-hour shifts (1-hour break)
Benefits: Food provided

Key Responsibilities:

• Provide excellent customer service
• Manage customer orders
• Assist in maintaining cleanliness and organization of the front area

Requirements:

• Singaporean Only

For interested applicant, click 'apply'

EA Reg no: R1328476
EA License No: 16C8443
EA Personnel Name: Melody
EA Personnel No: R2095899

Location: 534 Upper Serangoon Road
Salary: $3,000
Working Hours: 6-day work week, 12-hour shifts (1-hour break)
Benefits: Food provided

Key Responsibilities:

• Provide excellent customer service
• Manage customer orders
• Assist in maintaining cleanliness and organization of the front area

For interested applicant, click 'apply'

EA Reg no: R1328476
EA License No: 16C8443
EA Personnel Name: Melody
EA Personnel No: R2095899

Benefits

1. Competitive Compensation: Enjoy a salary of up to $2,800, along with variable bonuses that reward your hard work.
2. Flexible Scheduling: Experience a balanced work-life with alternating weeks of 5 or 6 working days, including generous time off for public holidays.
3. Comprehensive Training: Whether you're seasoned or new to the industry, we provide all the training you need to succeed and excel.
4. Dynamic Work Environment: Work in vibrant locations such as Tiong Bahru, ION Orchard, and East Coast, surrounded by a supportive team.
5. Career Growth Opportunities: Join a team where your initiative and passion are recognized, paving the way for advancement in your career.

Job Description

Join us as a Service & Bar Associate / Lead and be the friendly face that greets our customers! In this role, you'll provide exceptional service while crafting delicious coffee-based beverages and light meals. If you have a warm personality and a passion for customer satisfaction, we want you on our team!

Roles & Responsibilities

• Greet and engage with customers, creating a welcoming atmosphere.
• Deliver high-quality customer service in line with our service standards.
• Prepare beverages and food according to our unique recipes and procedures.
• Serve food and drinks efficiently, ensuring an enjoyable dining experience.
• Possess in-depth knowledge of the menu to recommend items.
• Follow standard operating procedures for food and beverage preparation.
• Perform cashier duties and manage financial transactions accurately.
• Set up workstations before shifts and maintain cleanliness in all areas.
• Monitor stock levels to ensure smooth daily operations while minimizing waste.
• Undertake any other duties as assigned by management.

Requirements

• Minimum 1 year of service experience preferred; however, training is provided for enthusiastic candidates.
• Strong work ethic, initiative, and a willingness to learn.
• Cheerful demeanor and excellent communication skills.
• Fluent in English; proficiency in additional languages is a plus.
• Ability to work both independently and collaboratively in a team.
• Flexibility to work shifts, including weekends and public holidays.

Additional Information

• Salary: Up to $2,800 basic + variable bonuses.
• Working schedule: 5 or 6 days alternating work week, including weekends and public holidays, with time off in lieu.
• Shift duration: 8 to 10 hours based on roster (Earliest shift starts at 7 am; last shift finishes by 7:30 pm).
• Work locations: Tiong Bahru, Cluny Court, Telok Ayer, Neil Road, ION Orchard, and East Coast.j

About Fairmart

Fairmart is an fintec company with a mission to help local stores thrive in the digital age. It is our belief that local stores should have access to the same capabilities that larger businesses have, but built for their scale. To achieve this, we take a multidisciplinary approach to building solutions that are simple to use, yet powerful in their impact.

We're based in the JTC Launchpad - a heart of Singapore's startup community.

We are a diverse team of technologists and builders who love to see the direct impact of our work on the lives of our customers. Those who are successful at Fairmart are intensely curious and bring a fierce passion to their work. You should be results-oriented, but also be people-oriented and understand the broader context of each problem you solve. Our culture is our competitive advantage, and you will have a unique opportunity to nurture its evolution and growth.

Our founders bring a combined 25 years of experience from industry giants such as Shopback, Redmart, and DJI. The company is supported by prominent VCs such as Quest, Vectr, Hustle Fund, Entrepreneur First, HAX, and SOSV.

What You'll Be Doing

• Customer Onboarding: Work closely with the Business Development and Customer Success teams to onboard new customers onto the Fairmart platform. This will involve:
• Conducting needs assessments to understand the customer's goals and pain points
• Configuring and deploying Fairmart's solutions to meet the customer's requirements
• Providing hands-on training and support to ensure a smooth implementation process
• Technical Support: Troubleshoot any technical issues that arise during the onboarding or ongoing use of Fairmart's solutions. This will require:
• Collaborating with the development team to diagnose and resolve problems
• Documenting issues and solutions to build a knowledge base for future reference
• Process Improvement: Continuously identify bottlenecks or inefficiencies in the onboarding process and make recommendations to the team on how to address them. This will involve:
• Analyzing customer feedback and data to pinpoint areas for improvement
• Proposing and implementing process changes to enhance the customer experience
• Cross-Functional Collaboration: Work closely with various teams, including Business Development, Customer Success, and Product, to ensure a seamless and cohesive customer experience.

Skills You Will Learn

• Customer Success: Develop expertise in managing customer relationships, understanding their needs, and delivering value to achieve mutually beneficial goals.
• Operations Management: Learn how to effectively run projects, prioritize tasks, and manage multiple priorities to ensure successful outcomes.
• Business Planning and Execution: Gain insights into how to identify specific business objectives and map out the necessary tasks and strategies to achieve them.
• Communication and Interpersonal Skills: Hone your written and verbal communication abilities, as well as your ability to work collaboratively with cross-functional teams.

Perks and Benefits

• Supportive and Engaging Company Culture: Enjoy an open, respectful, and fun work environment where everyone is passionate about their work.
• Opportunity for Impact: Contribute directly to the company's growth and evolution, making a tangible difference.
• Mentorship and Development: Work alongside experienced professionals who are dedicated to your professional development.

Qualifications

• Educational Background: Pursuing a diploma or degree in business, marketing, communications, or a related field.
• Communication Skills: Excellent written and verbal communication skills. Proficiency in additional languages such as Tamil or Chinese is a plus.
• Adaptability and Organization: Ability to work independently, multitask, and prioritize your workload effectively.

Summary:

• Logistic industry (Air & Sea)
• Basic salary up to $2800
• Yearly performance bonus
• Location: Changi
• 5 days work week @ 9.00 - 6.00pm

Key Responsibilities:

• Handle all bookings for both air and sea freight
• Handle customer inquiries regarding order status, delivery schedules, shipping rate and etc
• Interact with customer via phone / email
• Process customer orders, documentation, and schedule for deliveries
• Apply for custom permit if required
• Resolve any issues related to damaged goods, delayed shipments and etc
• Other related ad-hoc duties

Key Requirements:

• Min 1 year of relevant experience in logistic industry
• Bilingual in Mandarin to deal with Mandarin speaking clients and vendors

Applicants who possess relevant experience for the above responsibilities are most welcome to apply.

If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Interested applicants, please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Please be notified that only shortlisted candidates will be notified.

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Main Responsibilities

1. Coordinate maintenance contractors, review checklists and ensure customer D.O. sign-off within the time.
2. Support Data analytics team with ongoing improvement on automation of data gathering, analysis and reporting, including fault detection and root cause identification
3. Prepare and maintain comprehensive energy conservation action plan to include previous and ongoing efforts and short, intermediate and long-term goals
4. Prepare operational and maintenance schedule as per MIS
5. Work closely and collaborate with the customer support team to ensure customer satisfaction.
6. Identify potential upselling opportunities at client site during regular or ad-hoc maintenance
7. Remote monitoring of the system operation and performance and reach site if any emergency.
8. Familiarization of Refrigeration System Chillers & Freezers, Compressors, Cooling towers, FCUs, Cold room, ETV doors and related controllers.
9. Working with a team and deliver the work within the planned schedule.
10. Collect the onsite operating parameters like cold room and space temperature and verify with SCADA.
11. Collaborate with Internal teams regarding any controls and programming related onsite works.

Qualifications

1. Diploma, Bachelor of Engineering Mechanical, Electrical or Equivalent
2. Electrical or Mechanical troubleshooting experience would be advantageous
3. HVAC knowledge of Chiller Plant, FCU, SCADA, Air side equipment
4. Strong communication and analytical skills.

In Schneider Electric everything we do promotes progress and sustainability for all — our colleagues, customers, partners, and the communities and societies where we live and work. From the products, software, and services driving the digital transformation of energy management and automation to corporate citizenship and volunteer activities, we make an impact by helping people and organizations become more resilient and efficient, more electric and digital.

Which is where you come in. Working at Schneider Electric means working toward a cleaner, better world. You're part of a global team built on inclusion, mastery, purpose, action, curiosity, and teamwork, turning sustainability ambitions into actions.

We are looking for Service Tender Engineer (Power System) to make an impact!

This position is accountable for preparing a response to the Request for proposal/Quotation on moderate size and complex Customer’s opportunity, from start to finish, so that the response offered the best Value Proposition. This includes reviewing the RFP/RFQ, determining the scope of works and tasks, determine the best product/equipment/software/services offers, liaising with factories and vendors, challenging the factories and vendors’ offer, costing and determining the market price level, working with various internal stakeholders, i.e. opportunity leader, business leader, project management, engineering, solution purchaser, legal, contract management, solution risk management, analyze risk and opportunities etc. To prepare/revise the offer till the closure of the opportunity, attend and support bid clarification with the opportunity leader, organized Contract Review as well as hand-over package to the project management team. This position is expected to be self-driven, taking ownership and initiative to complete the require task within the timeframe agreed with the Opportunity Leader.

What you will do:

• Take ownership of the tender process and drive the submission of the Offer
• Analyze request for proposals (RFP)/ request for quotation (RFQ) from Customer and determining the scope of works and tasks
• Liaise with factory personnel in preparing proposal packages and advising on technical matters to prospective clients / consultants
• Ensure and comply to company tendering process
• Build techno-commercial proposals by using standard tools and processes and integrating validated data provided by technical and commercial support functions.
• Prepare costing as per requirements and complete submission of Offer within deadline.
• Understand risk analysis and apply into the offer.
• Ensure compliance of Solution Risk Policy and coordinate for approval
• Conduct contract review with the required stakeholders to ensure contract alignment.
• Prepare and handover of opportunity to Execution & Project Team

What qualifications will make you successful for this role?

• Degree/Diploma in Electrical/Power Engineering
• At least 2 years of relevant experience in Tendering process and good experience and strong knowledge in Electrical Distribution equipment, systems and solutions especially Medium Voltage Switchgear
• Knowledge of Electrical industry, EPC and customers’ base in various segments such as Oil & Gas, Utilities, Commercial Buildings and other segments
• Adaptability and Teamwork oriented mindset
• Customer focused mindset and fluent in English language.
• Good communication skills and previous Commercial or Project Management experience would be an advantage.

Main Responsibilities

Maintain and monitor complex clients’ systems:

• Responsible for technical support for complex systems and problems, ensuring performance of the asset (client) is maintained throughout the course of the contract
• Collate and evaluate statistical data related to the performance of the assets
• Support Data analytics team with ongoing improvement on automation of data gathering, analysis and reporting, including fault detection and root cause identification

Manage responses to emergency situations:

• Facilitate responses to emergency situations and recovery activities
• Evaluate and provide fast resolution to critical field performance issues
• Visit sites to diagnose BBP operational issues and develop resolution plans for complex cases that cannot be easily resolved
• Review and approve recommended repair works for major equipment and system failures
• Check performance deviations and define root cause for any performance issues and to escalate to either Engineering or Performance team, as needed.

Provide oversight on maintenance work:

• Responsible for the planning of corrective, preventive and predictive maintenance activities to ensure BBP equipment and client systems are fully functional and in optimal operating condition, preserving BBP energy savings
• Optimise maintenance plans and schedules for inspection, testing, repair and predictive maintenance of equipment and systems to minimise downtime and costs
• Provide technical guidance on equipment and systems maintenance
• Endorse resourcing requirements to achieve operational state in accordance with BBP expectations
• Drive internal and subcontractor compliance with the health & safety standards and practices

Support Customer Support/Business Development teams in creating further business opportunities:

• Foster close collaboration with Customer support team to ensure client performance and satisfaction
• Advise customer support team to correct inefficient uses of energy, both technically and procedurally and to support with data justification
• Identify potential upselling opportunities at client site during regular or ad-hoc maintenance

Organise and develop the team:

• Coach and train Central Maintenance engineers
• Drive talent recruitment and development for the department in alignment with organisational strategy

Qualifications

• Diploma/Degree in Electrical or Mechanical Engineering, Controls, Energy or Environmental Engineering.
• Possess people management experience
• 2-5 years’ experience in an Energy or Mechanical Engineering is an added advantage
• Professional Energy/Sustainability related certification a plus
• Qualification in Refrigeration and Air-conditioning and Energy Management will be an added advantage
• Well versed with HVAC systems, basic knowledge, good understanding on ACMV system and equipment
• Ability to understand piping and ducting and to oversee installation of instrumentation works (power meters, temperature sensors, and pressure sensors).
• Strong written and oral communication skills for customer interaction and report writing
• A willingness to learn and work in a team environment with extensive contact with clients
• Strong communication skills with the ability to work autonomously
• Self-starter with strong analytical and troubleshooting skills
• High level of initiative with the ability to work under pressure and extended hours, if required to meet deadlines

Service Desk Engineer

We are looking for experienced full-time Service Desk engineer to provide End User Computing or Service Desk support to APAC Region in Singapore.

Job Responsibilities:

• Provide level 1.5 End User Computing support and well verse in Windows OS.
• Change Management, including review new and implemented changes, chair CAB, review change schedule, maintain dashboard, prepare comms.
• Incident Management, including analysing trends, incident workarounds, monitoring aged incidents.
• Major Incident Management, including communication, being part of the Incident Repsonse Team, managing suppliers
• Problem Management, including chairing any problem meetings, managing active problems, highlighting new problems.
• Release Management – liaising with the testers, vendor, tracking features and defects
• Service Request Management – documenting processes, analysing trends, identifying service improvements, working with teams to design new processes
• Continual Service Improvement – being able to highlight areas of improvement for effectiveness and efficiency
• Service Reporting
• ServiceNow – to assist with the day-to-day management of the tool, including working on incidents and requests

Technical Skills & Qualifications Required:

• Good knowledge of ITIL
• Good knowledge of ServiceNow
• Good knowledge/experience of using the Microsoft suite, specifically including SharePoint , Visio and Excel
• Exposure to/familiarity with automation

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• At least 3-5 years of relevant working experiences.
• A good team player.
• Excellent interpersonal skills.
• Excellent verbal and written communication skills, and ability to communicate with different audiences and write a range of document types – procedures, comms, training modules.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Sound problem solving and investigative skills.
• Desire to follow best practice and development standards as agreed within IT.
• Keen to learn new skills.
• Working location: Central, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Service Desk Engineer

We are looking for experienced full-time Service Desk engineer to provide End User Computing or Service Desk support to APAC Region in Singapore.

Job Responsibilities:

• Provide level 1.5 End User Computing support and well verse in Windows OS
• Diagnosing end-user system failures and implement repair solutions.
• Diagnosing printer and other peripheral devise failures and implement repair solutions.
• Troubleshooting network devices in order to ensure connectivity from the PC to the Network.
• Providing installation and upgrading services of hardware and software.
• Configuration and troubleshooting of phones and other mobile devices, tablets, and PDAs.
• Setup and troubleshooting audio/video equipment such as projectors and video conference equipment

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• At least 1-1.5 years of relevant working experiences.
• Knowledge of multiple manufacturers and operating systems.
• Excellent troubleshooting capability.
• Using established procedures and working under immediate supervision, performs assigned tasks.
• Work is routine and instructions are usually detailed.
• Resolves routine questions and problems and refers more complex issues to higher levels.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.
• Working location: Central, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Remuneration: Basic with AWS & VB

+ $120 Transport Allowance + $66 (Flexible Benefit Allowance) + eMedical Card (cover spouse + children under 18)

Work location: MacPherson

Working hours: Shift work depends on roster and location allocated

- Will be required to work on weekends

- Work 4 days rest 1 day, work 4 days rest 2 days, work 3 days rest 1 days and so on

Job Description:

• Sale of CEPAS cards and allied products at ticket or concession card replacement offices located at various MRT stations or bus interchanges
• Assisting in top up, card refunds or card claims
• Assist with dispatch duties to the different stations when required

Job Requirements:

• Minimum GCE ‘N’ or ‘O’ Level
• Good communication skills and pleasant disposition
• Must be comfortable with handling large amount of cash
• Willing to work rotating shifts, weekends and Public Holidays
• Able to speak mandarin to converse with mandarin speaking customers is hughly advantageous

Daniel Wilson | Reg No.: R24125247

Recruit Now Singapore Pte Ltd | EA Licence No.: 21C0845

Service Desk Engineer

We are looking for experienced full-time Service Desk engineer to provide End User Computing or Service Desk support to APAC Region in Singapore.

Job Responsibilities:

• Provide level 1.5 End User Computing support and well verse in Windows OS.
• Change Management, including review new and implemented changes, chair CAB, review change schedule, maintain dashboard, prepare comms.
• Incident Management, including analysing trends, incident workarounds, monitoring aged incidents.
• Major Incident Management, including communication, being part of the Incident Repsonse Team, managing suppliers
• Problem Management, including chairing any problem meetings, managing active problems, highlighting new problems.
• Release Management – liaising with the testers, vendor, tracking features and defects
• Service Request Management – documenting processes, analysing trends, identifying service improvements, working with teams to design new processes
• Continual Service Improvement – being able to highlight areas of improvement for effectiveness and efficiency
• Service Reporting
• ServiceNow – to assist with the day-to-day management of the tool, including working on incidents and requests

Technical Skills & Qualifications Required:

• Good knowledge of ITIL
• Good knowledge of ServiceNow
• Good knowledge/experience of using the Microsoft suite, specifically including SharePoint , Visio and Excel
• Exposure to/familiarity with automation

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• At least 3-5 years of relevant working experiences.
• A good team player.
• Excellent interpersonal skills.
• Excellent verbal and written communication skills, and ability to communicate with different audiences and write a range of document types – procedures, comms, training modules.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Sound problem solving and investigative skills.
• Desire to follow best practice and development standards as agreed within IT.
• Keen to learn new skills.
• Working location: Central, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Responsibilities:

• Ensure the smooth running of the restaurant operations during your shift in the restaurants in line with the Company’s business objectives.
• Provide excellent customer service and ensure that customers enjoy their dining experience with us. This includes having excellent product knowledge that enables you to make wise suggestions to customers, whenever required. (Training provided)
• Work in a team with the back of house staff to attain high standards of product quality, service as well as health and safety.
• Ensure that all in-store facilities conform to sanitary regulations and to ensure strict compliance with MOH’s legislation and Company’s policies and procedures.
• Preparation of beverage and serving.
• Preparation for closing/opening, clean up and rearrange/replenishing set up.
• Perform other related tasks as assigned by managers and supervisors.

The Account Director serves as the primary liaison with senior clients and will manage a team of Account Managers and Account Executives.

Required Skills & Preferred Qualifications:

• Possess minimum 5 years’ experience in advertising and/or marketing communications
• Must have integrated communications experience across TV, print, radio to digital, mobile and social media
• Lead development of strategic execution plans and proposals for IMC’s
• Ability to work collaboratively with internal planning, creative and project management teams to deliver solid work
• Proactively resolve the client’s problems and provide execution ideas
• Good finance controller in quotation and project cost control
• Basic understanding of research methodologies
• Proficient in written and spoken English
• Possess excellent presentation and selling skills

Interested applicants, please send your resumes to [email protected] indicating current and expected salaries.

Service Desk Engineer

We are looking for experienced full-time Service Desk engineer to provide End User Computing or Service Desk support to APAC Region in Singapore.

Job Responsibilities:

• Provide level 1.5 End User Computing support and well verse in Windows OS
• Diagnosing end-user system failures and implement repair solutions.
• Diagnosing printer and other peripheral devise failures and implement repair solutions.
• Troubleshooting network devices in order to ensure connectivity from the PC to the Network.
• Providing installation and upgrading services of hardware and software.
• Configuration and troubleshooting of phones and other mobile devices, tablets, and PDAs.
• Setup and troubleshooting audio/video equipment such as projectors and video conference equipment

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• At least 1-1.5 years of relevant working experiences.
• Knowledge of multiple manufacturers and operating systems.
• Excellent troubleshooting capability.
• Using established procedures and working under immediate supervision, performs assigned tasks.
• Work is routine and instructions are usually detailed.
• Resolves routine questions and problems and refers more complex issues to higher levels.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.
• Working location: Central, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

You Will

• Act as first point of contact and first responder for IT incidents reported by end users, via email, phone, and other online channels as required
• Log calls in the Service Desk management tool to ensure incidents and requests are managed in a timely manner and escalated using the correct procedures.
• Perform Level 1 troubleshooting with First Call Resolution using remote assistance tools (e.g. Bomgar).
• Log and track with resolver groups on their respective tickets
• Manage End-to-End ticket life cycle, monitor relevant metrics (e.g., Service Level Agreement) and ensure proper ticket closure based on industry best practices - Information Technology Infrastructure Library (ITIL)
• Answer calls in an appropriate manner with proper ticket closure of received or abandoned calls
• Administer BitLocker recovery pin support
• Administer onboarding 2FA registration
• Perform grant and removal of access to network shared drive
• Update and review basic troubleshooting questionnaires on Level 1 support
• Produce and maintain technical documentation and articles for the knowledge base

You Bring

Proficiency of the following software/applications

1. Microsoft OS and Microsoft Office Applications
2. Internet Browsers (Edge, Chrome, Firefox, etc.)
3. Adobe Reader, Java RE
4. Intranet web-based applications
5. SAP GUI, SAP Fiori
6. Anti-virus software
7. VPN software
8. Wireless software
9. Patch Management Software

• Higher Nitec/ Diploma in Information Technology or its equivalent
• At least 1 years of relevant working experience in helpdesk and both onsite and remote support with strong customer focused support mindset
• Service oriented and collaborative approach to meet Service Level Agreements
• Excellent communicator at all levels.
• Excellent analytical troubleshooting skills with the ability to resolve problems methodically and logically
• Good written and communication skills with a high standard of user training documentation and technical procedure
• Enthusiastic and approachable
• Good problem-solving skills and a pro-active, team player

Job Profile Summary

A Cloud Application Service Architect is a pre-sales persona working with clients in a value co-creation process and internal sales and delivery teams resulting in the design and demo Managed Services solutions across all technology domains. Key focus areas include Client Experience, Service Management, DevSecOps process/tools and secure data API integration and hybrid delivery modelling. Designs often involve consulting and customized multi-product/multi-vendor solution elements with hardware, software, and cloud services.
They are responsible for the development of competitive, innovative, secure, multi-year, viable Managed Services solutions and associated costing inputs to commercial models.

The Services Architect will apply both solution design and sales skills to engage and help close opportunities with decision-makers. They spend a substantial amount of time in front of clients supporting the other internal sales expert teams such as sales, partners and services delivery teams; the delivery teams that will manage the client’s solution, continuous improvement and deliverables. Building and developing excellent stakeholder relationships with this virtual team, fully understanding the client and the industry in which they operate will contribute to the success of this role.

As a Cloud Architect, you will have the opportunity to design solutions with some of the most innovative global organisations, technologies; accelerating the digital transformation business objectives and outcomes.
In some instances the Senior Services Architect will remain engaged during and post the implementation of services designed and may be required to participate in renewals.

Knowledge, skills, and attributes:

• Display excellent client service orientation and strive for client satisfaction
• Broad understanding of technical applications, infrastructure, integration architectures, cloud architectures, data and security integration practices, and DevOps
• Ability to lead technical design workshops with the client and NTT stakeholders
• Ability to design, manage and close a technical proof of concept on a vendor product
• Working knowledge as an architect in technical architectures, platform, cloud architectures, integration practices, and DevOps (e.g., applications, data center, cloud, network,collaboration)
• Good understanding of project management processes and methodologies

Academic Qualifications and Certifications:

• Relevant qualification (Technical or Business)
• Certification and working knowledge of Cloud Architect Azure, AWS, CGP
• Certification and working knowledge inMicroservices (Principle, Patterns both greenfield & brownfield), Service Oriented Architecture (SOA), Enterprise Access Integration (EAI),and Integration Patterns
• Certification and working knowledge with Cloud, Data Center, Applications platform integrations, RESTful APIs,including JSON, XML, and SOAP protocols
• Certification and working knowledge with Software Development Lifecycle and tools, SAFe/Scrum/Agile methodology

Experience required:

• Recognized track record in the area of business analysis and platform architecture
• Experience with Service/Application/Infrastructure and Cloud Architectures, Microservice (Principle, Patterns both greenfield & brownfield), Service Oriented Architecture (SOA), Enterprise Access Integration (EAI), and Integration Patterns
• Experience with Cloud, Data Center,Applications platform integrations, RESTful APIs, including JSON, XML, and SOAP protocols
• Experience with Software Development Lifecycle and tools, SAFe/Scrum/Agile methodology
• Expertise and sound knowledge on platform design best practices, including operation of platforms
• A background as a system administrator or developer would be advantageous
• Demonstrated experience in and with all operational aspects of a Services business, preferably with a Systems Integrator
• Understanding of project management principles
• Experience in the process of developing and implementing new services and systems
• Experience with SAFe/Scrum/Agilemethodology (scale agile framework enterprise)
• Deep technical background and In-depth knowledge and understanding of IT industry environment and business needs, combined with a strong understanding of the business process, applications, and infrastructure architecture

Service Desk Engineer

We are looking for experienced full-time Service Desk engineer to provide End User Computing or Service Desk support to APAC Region in Singapore.

Job Responsibilities:

• Provide level 1.5 End User Computing support and well verse in Windows OS
• Diagnosing end-user system failures and implement repair solutions.
• Diagnosing printer and other peripheral devise failures and implement repair solutions.
• Troubleshooting network devices in order to ensure connectivity from the PC to the Network.
• Providing installation and upgrading services of hardware and software.
• Configuration and troubleshooting of phones and other mobile devices, tablets, and PDAs.
• Setup and troubleshooting audio/video equipment such as projectors and video conference equipment

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• At least 1-1.5 years of relevant working experiences.
• Knowledge of multiple manufacturers and operating systems.
• Excellent troubleshooting capability.
• Using established procedures and working under immediate supervision, performs assigned tasks.
• Work is routine and instructions are usually detailed.
• Resolves routine questions and problems and refers more complex issues to higher levels.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.
• Working location: Central, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Job Description:

• Serve a full range of products from our beverages to delicious food.
• Introduce suitable or recommended drinks to customer according to standards.
• Handle cash transactions honestly, efficiently, and accurately.
• Manage goods' inventory and stock take.
• Maintain shop cleanliness.
• Preparation on ingredients daily.
• Serving customers with a friendly and polite attitude.
• Able to commence work in short notice will be an added advantage.

Job Requirement:

• On job training provided
• Excellent and positive service attitude
• Independent and able to multi-task
• Be able to Speak Mandarine in order to serve Chinese speaking customers.

Reporting to the Account Director, the Account Manager is expected to:

• Be the primary liaison between the Agency and the Client for all ongoing projects, ensuring the briefs are met with quality and timeliness
• Manage operations and implementation of through-the-line campaigns
• Maintain timeline and ensure delivery for key milestones including presentations, approvals and production
• Ensure projects follow the overall strategic direction of the brand
• Control the financial health of all projects
• Build enduring relationship with clients and inspire client confidence in the Agency
• Actively pursue digital opportunities and innovative ideas

Required Skills & Preferred Qualifications:

• Min. 3 years of account management experience in a creative agency (preferable), or equivalent experience you deem more compelling
• A passion for digital and marketing communications innovations and creativity
• Excellent client management and presentation skills
• Excellence at understanding timing and budget limitations while pushing a project along, keeping everyone on track and informed
• Ability to serve as a liaison between Production, Creative, Strategic and Development agency divisions
• Proficient in Microsoft Excel and Microsoft PowerPoint