Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Handle phone call enquiries of current and prospective members in respect to Airline industry programme.
• Provide accurate and efficient processing of reservations or support work relating to mileage redemption, issuing of tickets and effecting changes to schedules.
• Maintain member accounts whenever there are changes in their profiles.
• Advise on latest promotions and mechanics including send programme related collaterals and forms.
• Manages feedback/ complaints and liaise with backend support to resolve members’ issues.
• Meet daily KPI requirement.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a GCE ‘O’ levels in any field.
• Preferably with 1 year of working experience in contact centre is ideal for this position. However, fresh graduates are encouraged to apply.
• Strong time management skills and amenable to work rotating shifts.
• Exposure to strong customer-orientated environment is an added advantage.
• Possess strong analytical skills to identify cause of problems & recommend solutions.
• Comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market.

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Job Description

• Handling orders follow-up for import / export shipments (both air/sea freight)
• Perform Customer service activities, attending to customers’ enquiries, complaints
• Prepare quotations when sales are not available for urgent shipments
• Working closely with Sales & operations divisions
• Co-ordination between internal offices / agents & clients for orders follow up via ocean / air import & export
• Handling of crosstrade shipments
• Doing bookings of shipments
• Preparing documentations such as permits, bill of lading, billings and pre-alert docs to agents
• Arranging Custom clearance for customers, and door delivery services
• Coordinate with the internal officer to handle the order and follow up for the shipments according to operational policies, standard and procedure.
• Arrange custom clearance for customers, and door delivery services according to industry standards or sector requirements and handle another legal document.
• Attend and solve customer 's enquiries according to the customers' need and wants.
• Work closely with sales department and may need to prepare quotation when sales team are not available for urgent shipments.
• Maintain business relationship with customer.

Job Requirements

• Possess "O" level, "A" Level, ITE, Diploma in the relevant discipline, Logistic/Transportation, Business Studies/Administration Management, MaritimeStudie, Supply Chain, or equivalent are all welcome to apply
• Prefer minimum 0 to 2 years' experience in shipping / freight forwarding.
• Possess good communication and customer service skills.
• Meticulous with an eye for details.
• Pleasant personality with positive working attitude.
• Interested in data entry and doing documentation.
• Proficient in PC application (MS Word, Excel).
• Full-Time position(s) available

Benefit

• 5 days work week
• Medical & Dental Benefit
• Friendly working environment
• Others benefit

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Student Service Executive and invite talented individuals to join us in our mission.

Job Description:

• Administer students' admissions, withdrawals, course completions, attendance tracking, and payment processes.
• Manage the front desk and attend to walk-in customers, student inquiries, feedback, complaints, and requests.
• Respond to email and phone inquiries related to courses.
• Coordinate various school administrative matters between different departments.
• Provide assistance to the Head of School and lecturers as needed.
• Assist with ad-hoc departmental responsibilities, such as marketing workshops, outreach, student orientation, and graduation ceremonies, as required.
• Perform other tasks as directed by the Department Manager or Vice President, Academic.

Job Requirements:

• Diploma or GCE ‘A’ level holder.
• Two years of relevant working experience in an international private education setting.
• A good track record in the service industry, with a passion for customer service and achieving excellence in customer satisfaction.
• Proficient in English and Chinese, with the ability to communicate effectively with stakeholders, clients, or partners across different geographical locations.
• Effective interpersonal and communication skills, both verbal and written.
• Ability to adapt to evolving priorities.

Management Trainee ( F&B )

• Working Day: 6 days work week, non-rotating shift
• Location: Islandwide available
• Salary: Basic $2700 - $3400 + AWS + VB

About the role:
The role will embark on an exciting journey as part of the Operations Team. In this role, individuals will be provided with opportunities to learn about the management of drink stall within the food courts or coffeeshop, from the exterior façade to the internal hygiene, inventory control, profitability and operation efficiency.

Duties & Responsibilities:

• Manage and ensure smooth operation of the Drink stall within the food court or coffeeshop.
• Manage transactions with customers’ order using cash registers / Point-of-Sale (POS) Systems.
• Collection of payments whether in cash, credit card, coupon, Net card, cashless payment, etc.
• Provide excellent customer service by maintaining a positive, empathetic, and professional attitude toward customers at all times
• Responding promptly to customer inquiries.
• Ability to follow company SOPs, operational workflows and guidelines when preparing and serving food and beverage items at assigned counters such as Desserts, Dim Sums, Drinks, Fruits or A Taste of Nanyang.
• Ensure product wastage is controlled to meet the product's gross profit (GP) target
• Drive sales performance through upselling and cost control.
• Responsible to drive sales performance by upselling, cost control and developing new product.
• Monitor and control the supply levels of perishable and non-perishable items, plan a schedule for ordering and process orders using the e-PR system.
• Conduct monthly stock-take and ensure supply comply with First-In-First-Out (FIFO) inventory guide.
• Understudy F&B supervisor on planning work schedule of the team to ensure effective schedule to achieve productivity and salary budget.
• Understudy F&B supervisor on recruitment, training and developing of F&B staff.
• Involve in creating new in-house product.
• Ensure stalls comply with all necessary hygiene, health and safety, and licensing requirements.
• Extensive classroom training & on-the-job training will be provided to ensure new joiners’ learning and exposure to the company.

Job Requirements:

• With passion in working F&B industry and its operational processes.
• Degree in F&B, supply chain or related disciplines
• Able to work on weekends and Public Holidays
• Basic computer literacy including Microsoft Office and Google Suite

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Specializing in the sales, installation, and servicing of spare parts and machinery. We are seeking a motivated individual to join our team in a dynamic and hands-on role.

Job Responsibilities:

• Perform the installation, commissioning, and servicing of machinery and equipment at customer sites.
• Conduct regular maintenance and troubleshooting to ensure optimal machine performance.
• Provide technical support and assistance to clients during and after the installation process.
• Collaborate with the team to ensure projects are completed on time and to customer satisfaction.

Requirements:

• No prior experience required; Training will be provided.
• Educational qualifications: Technical Certificate (Higher Nitec, Polytechnic, or Diploma) in a relevant field.
• Willingness to travel for project assignments, including on-site installations and servicing as needed.

Service Engineer

Salary: $3000 ~ $4000
Location: Tuas
Working Hours: 830am - 6pm (Mon to Fri)

Responsibilities:

• Reports to Operations Manager/Project Engineer, coordinate between Project Team and Vendors.
• Hands on experience on servicing and troubleshooting of machineries and equipment.
• Plan PM & CM schedule and monitor status.
• Plan, supervise and manage daily work schedule for workers.
• Monitor Stock/spare parts level.
• Willing to hands on technical repair work.
• Lead a team of workers, oversee warehouse, workshop & assembly operations to meet delivery times.
• Assist engineers on all the equipment maintenance & repair monitoring, arrange and coordinate with customers
• Purchase, plan and expediting of accessories & spare parts from suppliers.
• Arrange for test, inspection and packing of assembled products
• Responsible for the maintenance of all workshop equipment, tooling and fixture

Requirements:

• Have relevant experience
• Possess Class 3 driving license preferred

Company Name: Talent Recruitment Pte Ltd
EA License No: 24C2338
EA Personnel Name: Loke Sai Lye (Loke)
EA Personnel No: R24123366
Email: [email protected]
Contact Number: 8805 9869

About this role:

Wells Fargo is seeking a Business Relationship Support Specialist (Bangaldesh coverage) to join our growing Singapore office.

In this role, you will:

• Responsible for providing customer service to a portfolio of bank customers, sharing leadership role with relationship managers.
• Primary servicing responsibility for Bangladesh customers but will cover other geographies subject to business requirement.
• Independently, proactively and effectively manage customer issues, monitors overdrafts, confirms additional source of funds and partners with office management in decision making process.
• Handle complex customer issues which include escalation and resolution.
• Evaluate profitability and risk of designated portfolio.; Monitor accounts, portfolios and loan bookings to assure compliance with regulatory and company requirements.
• Communicates regulatory and company requirements, tracks compliance and reports/ escalates identified issues for resolution.
• Assist with customer onboarding, due diligence and other associated risk management matters where required.
• Act as the customers’ main point of contact for operational questions.
• Manages "owning the customer experience" approach and effectively executes on all standard protocols regarding interactions with customers.
• Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals.
• Conducts customer courtesy calls, by phone, promote relationship building and a positive customer experience during customer interactions and identify cross-sell opportunities.
• Provide the same standard of customer care to our internal team members, who may in turn be servicing Wells Fargo’s financial institution customers in various countries across the globe.

Required Qualifications:

• 2+ years of experience in Business Relationship Support, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• Knowledge of Bangladesh (Bengali) language is required due to engagement with clients based in Bangladesh.
• Customer service experience in a bank providing international payments services to financial institution clients.
• Knowledge of Bangladesh market and financial institutions clients are essential.
• Excellent English verbal and written communication skills.

Job Expectations:

• Work collaboratively in a small team with a receptive attitude that allows him/ her to take on additional tasks that ensure the smooth running of a small office.
• Build key relationships with both internal partners and external clients.
• Strong time management and prioritization, skills and ability to manage multiple assignments concurrently.
• Exhibit strong attention to detail and organization.
• Proficiency in MS Office applications (Word, Excel & PowerPoint).

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Senior / Service Team Leader, Group Contact Centre

As part of Group Contact Centre, the Senior / Service Team Leader's key role is to ensure optimal operational efficiency and customer satisfaction in the provision of Contact Centre services. Reporting to the Institution Lead, Group Contact Centre, you will:

Job Responsibilities:

• Monitor performance real-time and manage resources / deploy manpower
• Prepare statistics and reports
• Share and broadcast updates to the team
• Execute new workflows, improvement initiatives and changes
• Supervise Customer Service Associate's (CSAs) performance by performing regular call / email audits and conducting regular performance reviews
• Conduct periodical training for CSAs if required
• Handle feedbacks from internal and external parties by conducting investigation and service recovery

Job Requirements:

• Diploma in any discipline
• At least 2 - 3 years of experience in the healthcare industry, contact centre environment and/or service related industry
• 2 years of experience in leading a team of staff
• Exhibit Good interpersonal and communication skills
• Customer centric and service oriented
• Competent in using computer software and applications
• Able to multi-task and work under a stressful environment
• Strong communication skills in English and Mother Tongue
• Able to read and write fluently in English

Job Responsibilities

• Provide a warm, professional, and genuine welcome to all guests, ensuring a positive first impression.
• Assist guests with check-in and check-out procedures, while providing detailed information about hotel facilities, room locations, and operating hours of various outlets.
• Handle guest check-in and checkout processes efficiently using the hotel system.
• Maintain thorough knowledge of all excursions and activities offered by the hotel, offering guidance and recommendations to guests.
• Inspect guest rooms before arrival to ensure they are prepared to standard, and place a personalized welcome letter signed by the General Manager along with the appropriate amenities based on the guest profile or management requests.
• Address guest complaints with professionalism, identifying quick and effective solutions to ensure guest satisfaction, and escalate to management when necessary.
• Collaborate closely with Reservations, Housekeeping, and other departments to maintain seamless communication and operations across the hotel.

Job Requirements

• GCE ‘N’ Level and above
• 1-2 years of relevant frontend customer service experience in hotel/service apartment/hospitality/luxury retail
• Customer service oriented
• Able to work during weekend and perform shift work including night shift

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

We are seeking service professionals to join our team. We are looking for someone with strong passion for hospitality, excellent customer service skills, and the ability to work effectively in a fast-paced environment. This position will play a key role in ensuring our guests have a memorable dining experience by providing top-notch service and maintaining high standards of presentation and cleanliness.

Job Description:

• Provide exceptional service to guests
• Set up and prepare tables for service, including polishing cutlery and glassware, arranging table settings, and ensuring cleanliness
• Take orders accurately and ensuring dishes are served in accordance to the standards
• Maintain in-depth knowledge of the menu, including specials, dietary restrictions, and provide recommendations to guests.
• Process payment accurately and professionally
• Maintain high level of standards of hygiene and cleanliness

Requirements

• Ability to work and collaborate in a team
• Proven experience in a high-end restaurant or hotel.
• Excellent customer service and communication skills.
• Strong attention to detail and organizational skills.
• Ability to work in a fast-paced environment and handle pressure.
• Professional appearance and demeanor

You may submit your application through mycareersfuture.

Position: Career Consultant
Working Mode: Hybrid
HQ Location: West gate
Working Hours: 9am- 6pm
Salary : $4,500 - $5,000 + incentives (Depends on experience)

Key Responsibilities
a. Client Engagement
• Clarify and manage Job Seeker expectations of the programme including responsibilities of both parties, data protection and programme requirements in order to achieve buy-in
• Provide career consultancy support including resume tailoring, interview preparation, exploration of alternative career options, etc. according to Job Seeker needs
• Identify barriers to employment, job goals and various training needs to develop mutually agreed upon Action Plan to support Job Seeker back into employment
• Hold regular follow-up appointments to provide accountability and monitor progress on Action Plan, adjusting along the way as necessary
• Motivate, encourage and empower Job Seekers throughout their job search journey

b. Business Partnering
• Work with the business development team to communicate and value-add of company/ CMP Programme to build relationships with employers and secure new vacancies
• Understand employer business needs and partner with them to fulfil their hiring requirements by matching suitable Job Seekers accordingly
• Research and maintain up-to-date knowledge of the local labour market, employers and industry sectors

c. In-Work Support
• Support Job Seekers through their first 12 months of new employment via monthly calls to ensure sustained employment
• Assist Job Seekers with adjusting to their new work environment, troubleshooting any issues that may affect sustained employment

d. Administration & Quality
• Adhere to company, Project and WSG guidelines, policies, and procedures at all times
• Document all correspondences and support rendered to Job Seekers on CRM system
• Ensure Job Seeker details on all systems are updated in a timely and accurate manner
• Provide accurate and timely reporting on all relevant activities
• Maintain strict confidentiality of Job Seeker information in accordance to PDPA requirements

Job Requirements
• Minimum Diploma / Degree qualification
• Minimum 4 years of working experience with relevant transferable straits
• IT-savvy with the ability to pick up new systems / software
• Experience working in a customer facing environment
• Evidence of setting and achieving targets across a broad range of KPIs

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Delivery Driver

Working days: 6 Days

Working hour: 10am to 8pm

Salary: $2400 + Daily Incentive (Gross 3K)

OT available for those keen

Can drive home van

Office Location: Near Ubi / MacPherson MRT

Job Summary: We are seeking a responsible and reliable Delivery Driver to distribute clothing parcels efficiently and promptly within designated zones. The ideal candidate will ensure timely deliveries, maintain strong customer relationships, and uphold the company’s standards for service quality.

Key Responsibilities:

•Safely and timely deliver clothing parcels to customers within assigned zones.

•Plan and follow the most efficient routes for deliveries.

•Verify and ensure accurate delivery of parcels based on customer orders.

•Maintain delivery logs and proof of delivery.

•Communicate with dispatch or management regarding delivery updates and any issues.

•Handle parcels with care and ensure they reach customers in perfect condition.

•Adhere to traffic laws and maintain safe driving practices.

•Perform basic vehicle maintenance checks and report any issues to management.

•Collaborate with team members to ensure seamless operations.

Requirements:

•Class 3 driving license.

•Proven experience as a delivery driver or in a similar role is preferred.

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Responsibilities

• Diagnose and troubleshoot issues with marine engines, auxiliary systems, and other vessel components.
• Perform repairs on inboard/outboard engines, including fuel, cooling, and exhaust systems.
• Conduct routine maintenance to ensure shipboard systems are in good working order.
• Maintain cleanliness in ship and engine rooms when onboard.
• Provide detailed reports on repairs and explain services performed to customers.
• Adhere to safety protocols and ensure compliance with environmental regulations.
• Maintain accurate service records, including parts used and time spent.
• Collaborate with other technicians and assist in mentoring junior staff.

Requirements:

• Diploma or technical certification in marine mechanics or a related field.
• Minimum 2 years of experience in marine service and repair.
• Strong mechanical skills, with knowledge of marine engines and cargo pumps.
• Proficient with diagnostic tools and service equipment.
• Ability to interpret technical manuals and handle physically demanding tasks.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L3V5938V

Responsibilities

• Work with the team to provide corporate insurance broking advice and placement for clients.
• Communicate with clients to understand their insurance needs and advise on coverage options.
• Gather necessary underwriting information from clients for submission to underwriters.
• Evaluate and advise on quoted insurance rates, terms, and conditions.
• Secure insurance placements with underwriters, ensuring the required support from various markets.
• Prepare essential documentation for insurance placement, including quotation and placement slips, schedules, cover notes, endorsements, and closing slips.
• Ensure required documents are sent to insurers and clients by coordinating with the Administrative team.
• Monitor clients' accounts and collect outstanding payments.
• Review renewal business and take action to renew expiring policies.
• Execute special assignments and related duties as assigned.

Requirements:

• Diploma or Degree in Business, Banking, Finance or equivalent.
• Fresh graduates welcomed to apply or candidates with at least 1 year of experience in a similar role in insurance related industry
• Capable of working independently in a demanding work environment
• Excellent interpersonal and communication abilities.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L645949W

Customer Service Executive (Ocean Freights)

• 5 days 8:45am - 6pm
• work on Saturday once in every 3 months (9:30am - 12pm)
• S$2,500 - 3,200 (Depends on Experiences)
• (Marymount)

Responsibilities:

• Provide support to sale department

• Co-ordinate between customers and transporters, warehouse etc

• Preparation of documents for Import / Export/ Transhipments / D/O release

• Verifying for all costs

• Attend to enquiry on rates, shipment tracking, etc

• Liaise with overseas agents and customers to ensure smooth shipment

Requirements:

• Min 1-2 years of working experience in the related field is required for this position.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

#BeMore

Do you aspire a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work here:

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Attend to phone-in enquires and/or emails and correspondences from the Public.
• Resolve enquiries in a timely, efficient, and professional manner.
• Provide constructive feedbacks on tool, resources, procedures and guideline to enhance workflow and the customer experience.
• Deliver the best services to customers to ensure the highest customer satisfaction with the right procedure.
• Handling and managing of escalation issues in a proficient manner.
• Build sustainable relationships and engage customers by taking the extra mile.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least the GCE ‘O’ Level or Diploma in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Possesses strong time management skills and is motivated to exceed expectations.
• Proficient in MS Office applications with excellent keyboard skills
• Possesses good telephone manners with clear speaking voice
• Comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Customer Service Reception

• Somerset / Tanjong Pagar
• 6 days
• Mon-Fri 10am -7pm / Sat 10am - 6pm
• $2,500 - $3,500 (Depending on experience)

Job Description:

• Answering calls
• Schedule appointments for client
• Roster customers to their therapist
• Possess a warm and friendly attitude to welcome customers.
• Other ad-hoc duties when assigned.

Requirements:

• Good telephone etiquette
• Preferably with experience in similar/related industry; Spa, Hotels, Airlines, Customer Service and etc.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Coordinate and plan product transport to international customers.
• Prepare shipping documentation and review shipment invoices with finance.
• Manage customer requests, complaints, and ensure satisfaction.
• Enter Sales Orders and process sample requests.
• Handle Food Export and Health Certificate applications.

Requirements:

• Minimum A Level or equivalent.
• Minimum 1 years of relevant working experience with food/fmcg/manufacturing industry.
• Experience in logistics/supply chain process is a must.
• Good knowledge in MS Office applications.
• Well communicate and multi-tasking will be an advantage.

Interested candidates who wish to apply for the advertised position, please click on “Apply Now”.

We regret that only shortlisted candidates will be notified.

EA License No: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

About NUS IT

NUS Information Technology is the cornerstone to providing reliable, high-performance and secure IT solutions and effective IT governance for the campus. Here at NUS IT, we aim to transform NUS into a borderless computing community providing knowledge at its fingertips by enhancing the use of effective applications and services for teaching and learning.

We drive a culture that is forward-looking. With a strong passion for IT, our people are always striving to improve, push boundaries and innovate with a "can-do" attitude. We embrace collaboration, open communication and knowledge sharing. If you see yourself thriving in a dynamic environment and breaking new grounds with innovative ideas, you will find yourself at home in NUS IT.

As part of our team, you can look forward an empowered work environment that allows you to take charge of your own career path. We provide competitive remuneration as well as flexible work arrangements to enable your growth and development. We pride ourselves on our diverse workforce and are committed to transforming NUS into a leading global University shaping the future.

https://nusit.nus.edu.sg/

Job Description

You will be part of the End-User support team that is responsible to manage the day-to-day support for faculties, schools and departments. You will work across a broad range of technologies and liaise across multiple areas of the business to support incidents, problems and requests and be responsible for answering IT requests via phone, email and IT Ticketing System.

Duties and Responsibilities

• Supervise and manage a team of IT desktop support engineers to provide effective and timely IT desktop support, advice, guidance and timely problem resolution to achieve desired operational outcomes.
• Manage day-to-day work activities of a team, including rostering, customer experience, SLA and prioritising and allocating service tickets.
• Provide level 1.5 technical support and advice to users on EUD related issues or queries.
• Provide effective and timely day-to-day End-User device support, advice, guidance and diagnosis, and timely problem resolution.
• Maintain PCs/laptops, mobile devices, IP phone systems, printers and peripherals, etc.
• Support the use of End-User devices such as PC, laptops, tablets and mobile devices running on MS Windows, Linux, Mac OS, iOS, Android, etc.
• Support the use of IT applications such as O365, Faculty software and utility applications e.g., Adobe, Zip, etc.
• Provide technical consultation and advice to users on End-User devices.
• Work closely with technical teams to provide technical solutions.
• Assist IT Business Partner with miscellaneous administrative and management duties.

Qualifications

• Diploma in Computer Science / Information Technology / Software Engineering or equivalent.
• Minimum 5 years of working experience with 2 – 3 years of team lead experience in managing and supervising a team.
• Good knowledge on basic networks, security, printers, desktops/ laptops/mobile devices, endpoint security and imaging.
• Good experience in troubleshooting MS Windows Operating Systems, Linux, Mac OS, iOS, Android and vulnerability resolutions
• Good customer service, communications and problem-solving skills.
• Knowledge in ITIL processes will be an advantage
• Good communication skills.

Senior Customer Service Executive (Order Processing), $7,000/basic

• West area
• $7,000/month
• Company transport provided in MRT

Job description:

• Responsible to ensure effective and accurate processing/releasing all sales orders to enter timely in system and orders to meet delivery as per First Confirmation Date given by customers
• Perform order validations with high level of accuracy and consistent with the terms and conditions on customer’s purchase orders.
• Act as an intermediary between customer and multiple departments including sales, procurement, planning, quality control, regulatory, production and warehouse/logistics department on handling complaints, customer master information record (CMIR), credit block issues, shipping discrepancies, reverse logistics/returns.
• Prioritization and tracking of customer’s orders in system, review and escalation risk and opportunities to the supply planning team during the Monthly S&OP and ASF meetings
• Ensure on-time delivery, customer complaint and high service level fulfilment

Requirements:

• Diploma/Degree in any field with a minimum of 5 years’ experience in order fulfillment.
• Experience as order fulfilment customer service in Transportation, Manufacturing or Logistics industry
• Familiar with SAP system

Interested applicants, Kindly email your updated resume to [email protected] and we regret that only shortlisted candidates will be notified

Yvonne Chai Cheng Man

Reg No: R23115356

EA License Number: 23C2060

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

Customer Service Reception

• Somerset / Tanjong Pagar
• 6 days
• Mon-Fri 10am -7pm / Sat 10am - 6pm
• $2,500 - $3,500 (Depending on experience)

Job Description:

• Answering calls
• Schedule appointments for client
• Roster customers to their therapist
• Possess a warm and friendly attitude to welcome customers.
• Other ad-hoc duties when assigned.

Requirements:

• Good telephone etiquette
• Preferably with experience in similar/related industry; Spa, Hotels, Airlines, Customer Service and etc.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Roles & Responsibilities

Strategic Consultancy is a professional firm providing a full range of corporate management services including accounting, taxation and corporate secretarial. To meet our expansion needs, we are inviting qualified people to join us.

Responsibilities

· Perform a range of accounting including data entry of payables, receivables, journal entries, bank reconciliation, balance sheet schedules and management accounts

· Prepare and submit corporate income tax and quarterly GST returns

· Compile financial statements and schedules for statutory audit, ACRA filing or tax purpose

· Liaise with clients’ auditors and tax agents to ensure a smooth exchange of information

· Assist in Payroll and Other ad-hoc duties

Requirements

· Diploma or Degree in Accountancy or equivalent

· Knowledge of Singapore Accounting Standards, Income Tax, GST Act and Companies Act

· Good knowledge of Xero and / MYOB is ana dvantage;

· Working experience in accounting firm will be an advantage

· Possess initiative and ability to workindependently

· Team player with good communication,interpersonal and client servicing skills

· Able to work under pressure and tight deadlines

Job Overview:

We are seeking a motivated and detail-oriented Business Development and Customer Service Manager to join our team. This role is critical in managing and enhancing client relationships, driving growth in corporate and group bookings, and ensuring excellent service standards. The ideal candidate will be responsible for managing client bookings, optimizing restaurant orders, and developing business strategies to boost customer engagement and loyalty. Additionally, they will handle phone and online inquiries, ensuring all reservations are processed efficiently.

Key Responsibilities:

1. Client Relationship Management:

• Manage and retain relationships with existing clients, ensuring high levels of customer satisfaction and loyalty.
• Serve as the main point of contact for clients, addressing queries and resolving issues promptly.
• Regularly update clients on new offerings, menu changes, and special events to encourage repeat business.

2. Corporate and Group Bookings:

• Drive growth in corporate and group bookings by developing strategies to attract new business opportunities.
• Collaborate with marketing to create and promote packages tailored for corporate clients and events.
• Coordinate closely with the operations and kitchen teams to ensure seamless service for all large bookings.

3. Order and Booking Management:

• Manage phone calls and online inquiries for reservations, responding promptly to secure bookings and answer client questions.
• Oversee client bookings and orders to the restaurant, ensuring accuracy and timely service.
• Monitor and manage the reservation system, keeping track of upcoming bookings and optimizing seating arrangements.
• Communicate any special requests or requirements from clients to the relevant departments to ensure excellent service delivery.

4. Business Development:

• Identify potential clients and develop strategies to convert them into loyal customers.
• Analyze market trends and competitor activities to inform new service offerings and business development initiatives.
• Set and achieve sales and growth targets, tracking progress and reporting regularly to management.

5. Customer Service Excellence:

• Provide exceptional customer service, handling inquiries, complaints, and feedback professionally.
• Train and mentor team members on customer service best practices and ensure adherence to standards.
• Regularly assess service standards and implement improvements as needed.

Requirements:

· Proven experience in business development, customer service, or hospitality management.

· Strong communication and interpersonal skills, with a focus on relationship-building.

· Ability to work independently and collaboratively with cross-functional teams.

· Proficiency in CRM software and reservation management systems.

· Problem-solving skills, with a proactive approach to handling client issues and needs.
• Business proficiency in English and Mandarin Chinese is required

Patsnap is a technology innovation information service provider, committed to providing services for global innovative enterprises and innovation ecosystem people, providing innovation data to gain insights, providing innovation tools to promote agile collaboration, building innovation ecosystem with open cooperation, and realizing the mission and value of "connecting innovation, breaking boundaries".

Job Description

• Drive revenue growth for our organization and the businesses we support by managing the entire customer lifecycle mainly around renewal and expansion.
• Build and maintain strong relationships with customers.
• Improve performance of our clients IP and R&D workflow in a client-centric manner
• Adopt a data-driven approach of sales funnel management and account management with accurate forecasting.
• Demonstrate expertise in all matters relevant to your book of business, including escalation and troubleshooting to resolve client issues
• Conduct professional negotiation of commercial agreements.
• Conduct customer onboarding meetings and quarterly business reviews.
• Develop new business in life-science industry with the region’s leading enterprises from big enterprises to promising SMEs.
• Keep up to date with all major product updates for the ability to articulate their value to our clients.

Job Requirements

• Bachelor's degree or higher in a relevant field.
• 5-10 years of relevant work experience in a client-facing role, preferably in a sales or account management capacity.
• Proficiency in CRM systems and data analysis tools.
• Experience with sales force automation tools and customer relationship management best practices.
• Strong analytical and problem-solving skills.
• Excellent communication and presentation skills

BIPO Service (Singapore) Pte. Ltd.

EA License No. : 18S9180

Job Description:

• Perform receptionist tasks such as greeting customers, scheduling of appointments, handling queries & complaints via phone, email or general correspondence.
• Maintain a high degree of patient care at the clinic, ensuring that patients have the best experience possible.
• Manage office supplies such as dental products, stationery, equipment and furniture.
• Ensure clinic operations run smoothly. Liaise with appropriate vendors/departments to resolve any issues.
• Submit dental claims via CHAS, Medisave and Dental Insurance portals.
• Perform administrative duties such as maintaining clinic records, fill out clinic forms, and file timely reports.

Requirements:

• Minimum Diploma
• Experience in customer service or reception duties (preferred)
• Possess good communication skills
• Applicants with no experience working in dental clinic operations but are willing to learn are welcome to apply
• Fresh graduates are welcome to apply
• Must be able to work on at least one weekend (Sat or Sun)

Benefits:

• Work-life balance - 5-day work week with no night shifts
• Annual leave
• Medical and dental benefits
• Premium Corporate Wellness membership benefits
• Located near MRT station
• Career growth with structured training opportunities