Job Responsibilities:

Manage sales support operations, including order processing, customer service, and inventory management. Develop and maintain strong relationships with suppliers and customers to ensure timely and efficient deliveries.

Key Duties:

• Place supplier orders within 48 hours based on customer forecasts and purchase orders (PO), and provide timely updates on stock availability.
• Collaborate with the Sales Team to ensure seamless delivery of goods to customers.
• Coordinate with warehouse staff to check stock availability and resolve any discrepancies.
• Process customer orders and create regular reports on outstanding orders.
• Monitor inventory levels, and remind customers to address slow-moving stock and avoid dead stock.
• Assist with managing accounts receivable (AR) and support collections when necessary.
• Prioritize tasks effectively, responding promptly to urgent customer requests.
• Conduct monthly or bi-monthly visits to customers to follow up on issues, stock levels, AR, and business updates.
• Ensure all documentation complies with tax regulations.
• Handle operational tasks through IG-Flow as needed.
• Investigate negative gross margins (GM) and take corrective actions.
• Organize and manage document filing systems.
• Oversee Letter of Credit (LC) transactions.
• Work closely with internal teams to manage stock adjustments and resolve supplier shortages.
• Provide support to the team during absences or as required.
• Take on any additional responsibilities assigned by supervisors as needed.

Please note that only shortlisted candidates will be notified due to high volume of applicants.

Job Description

• Industry/Organization Type: Transportation and Storage
• Position Title: Customer Service Coordinator
• Working Location: Boon Lay
• Working Hours: Monday – Friday, 8.30 am – 5.30 pm; Saturday, 8.30 am – 1.30 pm
• Salary Package: Up to $3200 + AWS
• Duration: Permanent

Key Responsibilities

• Collaborate closely with customers to ensure all container specifications are accurate and adequately loaded onto the ship.
• Utilize PSA Portnet system to oversee and track vessel berthing schedules.
• Generate customer orders and enter them into the company's internal system.
• Handle and manage customer orders through the CTMS platform.
• Keep meticulous records of customer inventory and logistical activities within the CTMS database.
• Compile and maintain reports concerning inventory levels and status.
• Undertake additional tasks as assigned.

APPLY NOW!!!

• Minimum GCE ‘N/O’ Levels with 2 years of experience in a similar role
• Proficient in Microsoft Office
• Candidates with experience in PSA Portnet and CTMS will be advantageous

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66219 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Job Description

• Industry/ Organization Type: Trader of Semiconductor
• Position Title: Customer Service Executive
• Working Location: East – Chai Chee Industrial Park (Nearest MRT: Bedok)
• Working Hours: 5 days (Monday-Friday: 8 am-5.30 pm)
• Salary Package: Up to SGD 3500 + AWS + Variable Bonus + Transport allowance
• Duration: Permanent

Key Responsibilities

• Provide Sales and Customer Service Support
• Follow up from Purchase Orders to delivery
• Develop and build strong customer relationships at all levels

APPLY NOW!!!

• Min. N level
• Min. 1 year of working experience in the related field
• Training provided to an inexperienced candidate

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67077 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Our esteemed client, an established MNC, is searching for a Customer Service Officer (Bowling):

Job Responsibilities

• Handle daily operation and maintaining of facilities within Bowling Centre
• Handle Cashier Counter during operation and reconcile daily payment balance
• Maintain relationship with the Clubs Members, guests and members of public by providing good customer service
• Ensure compliance to established rules of the game during bowling league / competitions
• Update and maintain bowlers records & results e.g. handicaps, league results, competition results and championship results
• Assist Supervisor in checking and maintaining stock, equipment, stationery at sufficient level for daily operation
• Handle enquiries/bookings/organizing/billing for Corporate events & submit monthly report

Job Requirements:

• Minimum GCE N Level qualification with 1 year of relevant experience
• Good interpersonal and communication skills
• Must be prepared to perform shift duties and work on weekends and public holidays

Additional Information:

• Salary: Up to SGD 2,200 +AWS +VB
• Working Location: East

For interested parties, kindly click on "APPLY NOW" or send in your resume in MS Word format to

[email protected]

*We regret that only shortlisted candidates will be notified*

TSTAR Recruit Pte Ltd| EA Licence No:22C1039| Co.Reg.No.202207088Z| EA Registration No.: R1767370 (SIA KAI SING)

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. We comprise over 100 professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers. We are committed to delivering first-class and well-rounded English enrichment to our customers.

Our Customer Service Officers (CSOs) set the standard for excellence, delivering premium service to our customers. As a CSO, you'll thrive in providing support, using your product knowledge and effective communication to surpass customer expectations. Join our team in fostering a culture of excellence and teamwork. Apply today for a rewarding career opportunity!

Job Responsibilities

• Delight our customers by providing outstanding service and support to boost their satisfaction.
• Be the problem-solving hero! Address customer inquiries promptly, resolve issues effectively, and escalate when needed for speedy resolutions.
• Master our tools and systems to efficiently manage and track customer interactions, ensuring accuracy and timely responses.
• Become an expert on our exciting programs and confidently promote them to our valued customers.
• Keep the positivity flowing! Maintain a cheerful and professional demeanor during all customer interactions.
• Go above and beyond to exceed customer expectations and elevate our service quality.
• Stay in the know! Stay updated on our latest programmes and marketing initiatives to share exciting news with our customers.
• Team up for success! Collaborate with your awesome teammates to share insights and best practices for delivering exceptional customer service.
• Be a changemaker! Look out for opportunities to enhance our customer service processes and procedures.
• Listen and lead! Actively listen to customer feedback and share valuable insights to enhance our service delivery.

Work Hours

As our Customer Service Officer, you'll enjoy a 5-day work week, including a weekend. Here's what your typical week looks like:

• Weekdays: 12.30pm to 9.30pm (inclusive of one-hour meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one-hour meal break)
• You'll also get one weekday off and one weekend off each week
• Engaging 2-hours (+/-) team meeting weekly, to brainstorm and collaborate.

Work Location

Experience the excitement of working in various locations! Your work location may vary based on operational needs, but rest assured, we've got your preferences covered. We'll consider your preferred centers when deciding your final deployment.

Job Requirements

• Minimum GCE 'O' levels qualifications
• Minimum of 1 year of work experience in customer service-related roles, preferably within enrichment centres
• Proficient in MacBook and G-Suite applications (e.g., Drive, Gmail, Docs, and Sheets)
• Strong communication skills in English (both spoken and written) with keen attention to detail
• Demonstrates effective and efficient customer service abilities
• Exhibits strong work ethics, including integrity, professionalism, and commitment to excellence
• Positive and professional demeanour with strong listening abilities
• Capable of working independently while also being a team player
• Willingness to work at different centres as needed based on operational requirements

What we offer:

• Attractive remuneration
• Performance-based incentives.
• Opportunities for professional development and growth within the company.
• You will work in a dynamic and supportive environment that values innovation, collaboration, and a commitment to excellence in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon 1 year of service.
• Fully-stocked Pantry
• Monthly Birthday celebration
• Team Bonding Activities
• Exclusive Staff discount for TWC lessons (50% off course fee for children of staff)
• Exclusive Staff discounts with various participating merchants

Our client is a Education Industry. Due to their current expansion plan, they are looking for a Customer Service cum Admin Executive to join their team, in hopes of developing the current high performing team. They are located in the Central area.

Key Roles and Responsibilities:

• Respond to daily emails and phone inquiries
• Provide support, advice, and counseling to students
• Manage graduation processes, including payment verification and document handling
• Coordinate mid-term test deferments and liaise with students and UC
• Handle exam script viewing requests, including coordination with the Exams Office and students
• Explain transfer contracts to students
• Conduct welcome orientations, LinkedIn workshops, and graduation ceremonies
• Perform class visits as needed
• Oversee ad-hoc projects or audit events
• Manage miscellaneous administrative tasks, such as attendance tracking and course evaluations

Requirements:

• Diploma in any field.
• At least 1 year of customer service and 2 years of administrative experience.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24144162 | LAI CHAI LI

Benefits Summary

• Government Healthcare Sector
• Up $2500 + AWS + Bonus
• Full Time Company Benefit Entitlements
• Stable career opportunity

Job Responsibilities

• Provide frontline customer service for registration and appointments of department.
• Assist with coordination and appointment booking for the customers
• Administrative duties associated with the clinical services / programme.
• Ad hoc duties as assigned by supervisor.

Requirements

• Good communication and interpersonal skills.
• Proficient in Microsoft office applications.
• Service-oriented and passionate to work in the healthcare industry

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Interested candidates kindly click the APPLY NOW button.

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Chanel Loh Su Fui

Registration Number: R22110419

EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

Job Overview:

We are seeking an experienced and dynamic Service Delivery Manager (SDM) to oversee the delivery of Microsoft 365 (M365) Managed Services. The SDM will manage the service management framework, ensuring that service levels meet the agreed-upon Service Level Agreements. The ideal candidate will have a strong background in service delivery management, incident and problem management, and a keen focus on continuous service improvement.

Key Responsibilities:

· Ensure service delivery meets the defined SLAs

· Lead and coordinate the Managed Services team

· Oversee the management of incidents and problems, ensuring proper tracking, root cause analysis, and timely resolution.

· Change and Configuration Management:

· Conduct regular review meetings with service providers to discuss performance, address issues, and identify improvement opportunities.

· Service Improvement and Risk Management:

· Manage the transition process for taking over managed services from existing teams or vendors.

Qualifications:

• 5 years’ experience as a Service Delivery Manager or similar role within IT Managed Services.
• Strong understanding of M365 services, including Exchange Online, MS Teams, SharePoint, and OneDrive.
• Experience in SLA management, incident and problem management, and service improvement.
• Solid leadership skills with the ability to manage and guide technical teams.

Skills:

• Excellent organizational and coordination skills.
• Strong communication skills, able to manage stakeholder relationships effectively.
• Analytical thinking with a problem-solving approach.
• Ability to work in a fast-paced environment and manage competing priorities.

Preferred Certifications:

• ITIL Foundation Certification (v3 or 4).
• Microsoft 365 Certified: Enterprise Administrator Expert.
• Microsoft Certified: Security Operations Analyst Associate.

We are seeking an experienced Operations Manager to lead a team of onsite and offshore support members and manage the 24x7 operation of business-critical applications.

Responsibilities:

• Lead, mentor, and manage a team of application support engineers, ensuring collaboration between onsite and offshore teams.
• Act as the main contact for vendors, ensuring SLA compliance and coordinating issue resolution.
• Communicate incident updates and build strong relationships with stakeholders. Provide regular operational reports to senior management.
• Implement service management processes, drive continuous improvement, and ensure compliance with industry standards.
• Oversee day-to-day application support, ensure timely issue resolution, and develop best practices.
• Manage the incident lifecycle, perform root cause analysis, and collaborate with cross-functional teams to resolve issues.
• Track application performance and recommend improvements.
• Manage application changes, deployments, and configuration adjustments.
• Maintain support procedures, incident reports, and performance reviews.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or a related field is preferred.
• More than 6 years of experience in application support with minimum of 3 years of experience in a leadership or management role.
• Strong understanding of application support and maintenance processes.
• Proficiency in managing a diverse set of business applications.
• Strong understanding of application support, ITIL processes, incident, and change management.
• Proven experience in managing support teams, strong organizational and problem-solving skills, and the ability to lead in a dynamic environment.
• Experience managing vendor relationships and ensuring SLA compliance.
• Proficiency in root cause analysis, data reporting, and process optimization.
• Excellent communication, customer service orientation, and adaptability.
• ITIL, PMP or equivalent project management certification is highly desirable.

WHO ARE WE?

Headquartered in Singapore, Stuff’d is a fresh casual, halal-certified Mexican-Turkish concept founded in 2014. First to merge Al Pastor-styled burrito with Western-styled spit-grilled kebabs, Stuff’d has dominated both categories respectively and expanded to Singapore's largest Mexican-Turkish fresh casual chain. Today, with close to 40 outlets in Singapore, Stuff’d is committed to creating tasty, nutritious, great value, and freshly prepared meals while bringing positivity to the communities we serve.

Stuff’d has expanded beyond our shores with close to 10 franchised stores in Malaysia; the flagship franchised store opened in the Philippines in December 2023. We actively seek to increase our regional footprints throughout the Asia Pacific region.

WHO ARE WE LOOKING FOR?

The Service Crew is essential in maintaining the highest standards of service excellence within the outlet, ensuring customers' seamless and delightful experience.

YOUR RESPONSIBILITIES

Service Excellence:

• Deliver consistent and exceptional customer service standards by displaying a friendly, welcoming attitude and promptly addressing inquiries.
• Ensure a clean, organized, and always inviting environment within the outlet, adhering to hygiene and safety protocols.

Preparation Partner:

• Partner with the kitchen team to ensure timely preparation and cooking of food items before operational hours, maintaining quality and freshness.
• Uphold food safety standards, following recipes and procedures for food preparation.

Food Service Partner:

• Engage customers courteously, prepare orders accurately, and provide recommendations based on menu offerings.
• Address customer queries regarding menu items, ingredients, and special dietary requirements, ensuring an enjoyable dining experience.
• Serve orders promptly and accurately, paying attention to presentation and adhering to service standards.

Cashiering Duties:

• Process customer transactions accurately and handle payments efficiently.
• Maintain POS (Point-of-sale), reconcile sales transactions, and ensure the accuracy.

Flexibility and Team Support:

• Demonstrate adaptability by rotating through various job roles within the outlet to support operational needs and ensure a smooth workflow.
• Collaborate effectively with team members, assisting in tasks beyond designated roles to maintain operational efficiency.

WHY JOIN US?

• Monthly performance incentives for full-time service crew
• Annual Performance Bonus (Up to 2 months’ Salary)
• Guaranteed Annual Increment
• Nutritious staff meals
• Grooming allowance
• 100% sponsorship of Private Conversation Language lessons (English)
• Structured and Rapid Career Progression for High Performers
• Dedicated Training and Onboarding program
• Up to 100% Study Grants Sponsorship
• Medical and Leave benefits.
• Employee Perks and Discounts
• 0% Interest loans (Up to 10x of basic salary) *

* Quantum is based on individual performance and depending on each case

Job Description

• Industry/ Organization Type: Security System Service Provider
• Position Title: Customer Service Officer
• Working Location: East (Nearest MRT: Tai Seng)
• Working Hours: 5 days (Monday-Friday, 9 am-6 pm)
• Salary Package: Up to SGD 2400 + Variable Bonus
• Duration: Contract (Yearly renewable)

Key Responsibilities

• Making & receiving customer inquiry calls
• Handling customer complaints and Responding to customer reviews
• Collecting & analyzing customer feedback
• Support software training & software installation with customer
• Intervention driver fatigue cases for commercial bus & SME companies
• Assist in the retrieval of camera footage for customers
• Prepare usage report for sales team for grants claim
• Prepare telematic reports for customers to improve driver behaviours & help reduce accident cases
• Data analytics for software & product accuracy
• Back-end QC check for new vehicle installation project
• Observe & monitor for server performance
• Arrange Company product installation or maintenance booking with the customer

APPLY NOW!!!

• Min. Diploma
• Min.1 year of working experience in a customer service role
• Able to answer a high volume of calls or emails daily

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66269 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Requirement:

• Must commit to work permanent Wednesday/ Thursday
• 10.00am to 9.00pm
• $12 per hour
• Training will be provided
• Will be station at Paragon Outlet

Job Responsibilities:

· Responsible for scheduling appointment calendar

· Promoting massage treatments and packages to customers

· Record daily transaction for all services performed

· Responsible for the day-to-day operations of the retail counters

· Provide professional customer support and interacting with them on a professional level

· Handle front desk duties such as answering to customer’s queries, appointment, scheduling, Cashiering etc.

TK TrichoKare is a leading holistic hair and scalp care centre that provides European botanical and herbal hair remedies, catering to all Asian hair conditions with proven track results.

Location: various locations next to MRT stations

5-day work week

Retail Hours

Singaporeans & PRs only

Job Responsibilities

• Responsible for handling front office reception and administration duties
• Greet customers and answer all customers’ enquiries
• Responsible for scheduling appointment calendar
• Call and send SMS reminders to customers to confirm their appointment
• Generating and compiling of daily sales reports
• Perform outlet stock-take and other ad-hoc duties
• Perform cashiering duties such as payment collections.

Requirements

• Basic knowledge of Microsoft Word and Excel
• Good interpersonal and communication skills
• Passion for customer service
• Excellent telephone etiquette
• Preferably with experience. No Experience are welcome as training will be provided.
• Able to commit retail hours

Great employees benefits:

• Rapid career advancement for high performers
• Professional upskilling
• Employee referral fee
• Free daily meals and many more!

In this job, you will:

• Make wraps, assemble daily bowls to company’s established standards of quality, safety and hygiene
• Perform light-cooking such as boiling, making side dishes and sauces
• Prepare raw food ingredient such as meat, poultry and vegetables
• Carry out food preparation processes including thawing, washing, cutting, marinating, portioning food ingredients, according to standard operating procedures (SOP)
• Set up and replenishing salad bar with fresh food ingredients

We’re hiring at our outlets island-wide! Speak with us today to find out the hiring outlet nearest to you. For more details, WhatsApp or call us at 8181 0610.

Join our luxury pastry boutique in the heart of Singapore! Be part of a team crafting world-class pastries and desserts.

Responsibilities:

• Take customer orders for tea, pastries, and other menu items.
• Serve pastries, tea, and light snacks to customers in a timely manner.
• Handle cashiering duties, including taking payments and issuing receipts.
• Prepare simple items such as bread toast, and assist with table clearing and cleaning.

Requirements:

• Customer service experience, preferably in a café or tea room setting.
• Ability to multitask and manage orders efficiently.
• Basic cash handling skills.
• Friendly and professional demeanor.

For interested applicants, please email your UPDATED CV in Microsoft Word format to [email protected]. Your interest will be treated with strict confidentiality.
We regret that only shortlisted candidates will be notified.

EA Personnel Name: Jessie
EA Personnel No: R22104369
EA License No: 03C3254

Job Duties and Responsibilities:

· Lead operation team in frontline to provide each customer with a wonderful dining experience.

· Be Din Tai Fung brand ambassador, upholding our brand philosophy and company values by demonstrating excellent customer service and maintaining good customer relationships

· Engage with customers through checking on their dining experience, making recommendations and gathering feedback to provide service enhancement to customer

· Handle and resolving guest enquires and feedback (In Outlet, Phone, Feedback Form and Email) promptly

· Initiate and handle the post feedback investigation process and propose preventive actions

· Preparation of Customer Care Memos

· Other duties involve assisting the outlets in charge of operation matters

Requirements:

· Able to work in a fast paced and customer focused environment

· Able to work under pressure and keep to deadlines given

· Able to function efficiently in a team setting and also independently

· Able to resolve customers issues promptly and to customers’ satisfaction

· Good interpersonal, communication, writing and listening skills

· Meticulous

· Proactive to perform job duties and assignment

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. We comprise over 100 professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers. We are committed to delivering first-class and well-rounded English enrichment to our customers.

Our Customer Service Officers (CSOs) set the standard for excellence, delivering premium service to our customers. As a CSO, you'll thrive in providing support, using your product knowledge and effective communication to surpass customer expectations. Join our team in fostering a culture of excellence and teamwork. Apply today for a rewarding career opportunity!

Job Responsibilities

• Delight our customers by providing outstanding service and support to boost their satisfaction.
• Be the problem-solving hero! Address customer inquiries promptly, resolve issues effectively, and escalate when needed for speedy resolutions.
• Master our tools and systems to efficiently manage and track customer interactions, ensuring accuracy and timely responses.
• Become an expert on our exciting programs and confidently promote them to our valued customers.
• Keep the positivity flowing! Maintain a cheerful and professional demeanor during all customer interactions.
• Go above and beyond to exceed customer expectations and elevate our service quality.
• Stay in the know! Stay updated on our latest programmes and marketing initiatives to share exciting news with our customers.
• Team up for success! Collaborate with your awesome teammates to share insights and best practices for delivering exceptional customer service.
• Be a changemaker! Look out for opportunities to enhance our customer service processes and procedures.
• Listen and lead! Actively listen to customer feedback and share valuable insights to enhance our service delivery.

Work Hours

As our Customer Service Officer, you'll enjoy a 5-day work week, including a weekend. Here's what your typical week looks like:

• Weekdays: 12.30pm to 9.30pm (inclusive of one-hour meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one-hour meal break)
• You'll also get one weekday off and one weekend off each week
• Engaging 2-hours (+/-) team meeting weekly, to brainstorm and collaborate.

Work Location

Experience the excitement of working in various locations! Your work location may vary based on operational needs, but rest assured, we've got your preferences covered. We'll consider your preferred centers when deciding your final deployment.

Job Requirements

• Minimum GCE 'O' levels qualifications
• Minimum of 1 year of work experience in customer service-related roles, preferably within enrichment centres
• Proficient in MacBook and G-Suite applications (e.g., Drive, Gmail, Docs, and Sheets)
• Strong communication skills in English (both spoken and written) with keen attention to detail
• Demonstrates effective and efficient customer service abilities
• Exhibits strong work ethics, including integrity, professionalism, and commitment to excellence
• Positive and professional demeanour with strong listening abilities
• Capable of working independently while also being a team player
• Willingness to work at different centres as needed based on operational requirements

What we offer:

• Attractive remuneration
• Performance-based incentives.
• Opportunities for professional development and growth within the company.
• You will work in a dynamic and supportive environment that values innovation, collaboration, and a commitment to excellence in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon 1 year of service.
• Fully-stocked Pantry
• Monthly Birthday celebration
• Team Bonding Activities
• Exclusive Staff discount for TWC lessons (50% off course fee for children of staff)
• Exclusive Staff discounts with various participating merchants

A customer service officer is one whose primary role is to respond to a variety of customer inquiries and requests through the telephone, in person (i.e., over the counter), or by using internet platforms such as the social media.

In most companies, the duties, tasks, and responsibilities usually performed by customer service officers are shown in the job description example given below:

• Assist in developing, presenting, and implementing policies and procedures to make sure company customers have a satisfactory experience when using its services
• Incorporate with the company’s CIO to see to it that the interface to data is easy to understand and use by customers
• Reach out to customers through technology or in person, communicating to them about the company’s services, and finding out about new services they want the company to offer
• Provide routine report to appropriate company managers and also customers about achievements and improvements planned to address prevalent deficiencies
• Train new staff on customer service techniques and skills
• Receive customer service inquiries
• Respond to customer service inquiries
• Promote company’s product and services
• Handle certain transactions
• Identify needs/wants of customers
• Make available product brochures for customers
• Update details for personal and business clients, such as name and address details
• Provide pricing and delivery information to customers
• Perform verification of customers
• Persuade customers until they reconsider any cancellation made
• Answer customer questions about warranties or terms of sale
• Suggest possible solutions whenever there is a malfunction in a product
• Educate customers on deals and promotions the company is offering
• Resolve complaints through phone, email, or social media
• Reach out to customers via phone call; verifying information regarding their account
• Greet customers in the warmest possible way and find out their problem or reason for calling
• Responsible for cancelling or upgrading accounts
• Assist with placement of orders, refunds, or necessary exchanges
• Provide advice on company information
• Ensure record of payment information and other pertinent information such as addresses and phone numbers are properly kept
• Handle product recalls
• Assist in selling products and services
• Utilize computer technology to handle high call volumes
• Collaborate with the customer service manager to ensure that proper customer service is being delivered
• Close out or open call records
• Regularly compile reports and submit to the management on overall customer satisfaction

6 Days work ( Off on Weekday )

7 Days AL

Performance Bonus

Job Description

● Preparation for opening and closing of shop

● Serve food and beverages promptly and courteously

● Clear and reset tables after guests have finished dining.

● Maintain brand and outlet SOPs to enhance productivity and service quality across all outlets

● Ensure compliance to food safety, hygiene and sanitation standards

● Address and resolve customer complaints and issues promptly and professionally

Requirements:

● Inexperienced candidates are welcome to apply

● Flexibility to work shifts, including evenings, weekends, and public holidays.

● Good customer service and willing to learn attitude

Interested applicants kindly apply through this job portal or email to [email protected] and I will be in touch with you shortly.

Regret only shortlisted candidates will be notified.

Goh Boon Hui R24122338
Just Recruit Singapore Pte Ltd - EA12C6295

Our client is a Education Industry. Due to their current expansion plan, they are looking for a Customer Service cum Admin Executive to join their team, in hopes of developing the current high performing team. They are located in the Central area.

Key Roles and Responsibilities:

• Respond to daily emails and phone inquiries
• Provide support, advice, and counseling to students
• Manage graduation processes, including payment verification and document handling
• Coordinate mid-term test deferments and liaise with students and UC
• Handle exam script viewing requests, including coordination with the Exams Office and students
• Explain transfer contracts to students
• Conduct welcome orientations, LinkedIn workshops, and graduation ceremonies
• Perform class visits as needed
• Oversee ad-hoc projects or audit events
• Manage miscellaneous administrative tasks, such as attendance tracking and course evaluations

Requirements:

• Diploma in any field.
• At least 1 year of customer service and 2 years of administrative experience.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24144162 | LAI CHAI LI

Service Technician

Salary: $2,200 - $3,000

Working Hours: 5 days (Mon - Fri), 8am - 6pm

Working Location: Lakeside

Job Description:

• Arrange logistics and prepare tools for component replacement or repair work, calibration, and servicing of safety-related equipment.
• Perform maintenance, servicing and calibration of safety-related equipment
• Carry out preventive maintenance in accordance with preventive maintenance schedule.
• Comply with Workplace Safety and Health (WSH) policies, procedures and regulations when carrying out work.
• Create work orders to document repairs.
• Highlight areas of non-compliance to supervisor for follow-up.
• Monitor status of equipment after repairs.
• Propose workflow improvements to improve efficiency.
• Reinstate machine and equipment back to operation to reduce downtime.
• Schedule equipment for repair, fault finding and troubleshooting.
• Ensure servicing area is clean and tidy at all times.
• Any other ad-hoc tasks as and when assigned by Management.

Job Requirements:

• Candidate must possess at least Secondary School/"O" Level or equivalent
• Possess valid class 3 driving licence

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Benefits:

• Monthly salary up to $2500
• 44 hours/week; shift roster
• AWS + Bonus + Allowance provided.

Job Scope:
Service Crew

• Delivering outstanding food and beverage service to guests.
• Taking orders, serving food and drinks, collaborating with kitchen staff, promptly addressing customer needs.
• Maintaining workplace cleanliness.
• Managing billing and payments.

Kitchen Staff

• Ensure timely preparation and serving of well-cooked food.
• Aid in the food preparation process.
• Maintain cleanliness and organization in the kitchen.
• Adhere to safety and hygiene procedures.

Job Requirements:

• No experience needed, training will be provided.
• Candidate with interest/relevant experience in F&B/Service industry is welcome to apply.
• Mature candidates are welcomed.

To Apply, kindly click on the "APPLY NOW" button and job details.

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Jasmine Wong (R22107578)

Our client is a well-established MNC, market leader in the Oil and Gas industry. They are looking for a Project Executive to assist their team for the next phase of their business. They are located in the North– easily accessible.

Responsibilities

• Ensure timely delivery of products and supplier documentation.
• Manage post-sales contact for project order status inquiries and maintain customer relationships in Asia market.
• Monitor supplier performance and expedite to meet delivery deadlines.
• Ensure suppliers meet product specs and packaging requirements. Assist in resolving non-conformance issues.
• Work with internal teams to ensure suppliers comply with purchase order terms.
• Keep suppliers informed and provide updates on progress, milestones, and delivery schedules.
• Prepare reports on supplier progress, challenges, and solutions.
• Travel to supplier sites as needed to verify progress and delivery.
• Expedite materials for sales orders and update records as per process.
• Submit monthly reports and report any process deviations.
• Assist with inspection planning and coordination.
• Manage project order documentation.

Requirement

• Min Diploma in Engineering or Supply Chian Logistics
• Min 2 - 3 years’ experience in oil & gas, chemical or industrial plants.
• Experience in Order processing, supply and delivery
• Able to read simple PO, technical specifications and data requirements.
• Knowledge in shipment incoterms and facilitating process will be added bonus

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

Our client is a logistics and supply chain company specializing in air freight services. They are looking for a Customer Service Executive to assist their Facilities team for the next phrase of their business. They are located at East of Singapore– easily accessible. The Customer Service Executive is responsible for:

Duties

• Assist customers with daily cargo bookings for our diverse airline products, ensuring smooth transactions.
• Handle the booking of capacity with airlines and confirm these arrangements with customers.
• Understand the specific requirements of our various airline products to provide appropriate advice to customers.
• Support the administration of cargo bookings by entering flight reservations into the system and maintaining accurate data updates.
• Coordinate with multiple parties, including customers, warehouses, carriers, and customs, to address shipment requirements. Monitor shipment status, keep customers informed, and maintain positive relationships by addressing inquiries promptly.
• Collaborate with the Billing Team to ensure accurate invoicing data and perform other assigned duties as needed.

Requirements

• Min 1 year of working experience in the related field, e.g. airfreight customer service, co-loading etc.
• Min “O” & “N” Levels.
• Familiar with CCN system.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115141 (Tan Su Yee)

Inbound Call Centre
Working hours: Rotational shift, Mon – Sun
4 weekdays + 1 weekend (5 days per week)
Location: Changi / Jurong East
Duration: 12 months (Renewable / convertible)
Note: 3 months training

Working hours:

AM - 8AM to 8PM (8 hours working hours), example 8AM to 5PM or 9AM to 6PM

PM - 1PM to 12 Midnight (8 hours working hours), example 1PM to 10PM or 2PM to 11PM

Job Scope:
* Maintaining a positive, empathetic, and professional attitude toward customers.
* Responding promptly to customer inquiries on general and transactional enquiries
* Communicating with customers through various channels.
* Acknowledging and resolving customer requests.
* Customer outreach to encourage the use of digital services.
* Consistently deliver high quality service to our customers to achieve total customer satisfaction without compromising risk
standards.
* Collaborate with stakeholders to resolve all customer queries and requests.
* Able to multi-task while speaking to customers and toggle between system application screens in a fast-paced environment.
* To consistently meet the Key Performance Indicators (KPIs) without compromising quality of service delivery
* To adhere to professional standards of behaviour & conduct in dealing with customers & fellow colleagues

Requirements:

• Min. GCE ‘O’ Level or Higher Nitec
• At least 1 years of experience in call center setting
• Has experience dealing with KPI preferred

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)