Job Description:

• To carry out schedule maintenance and attend breakdown service call for installed BMS/Security/ELV Systems
• To carry out A&A work
• To provide technical and engineering support
• To co-ordinate with relevant parties to ensure the work is carried out smoothly
• As-hoc duties as assigned

Job Requirements:

• ITE/Diploma/Degree in Mechanical or Electrical or any other engineering fields
• Preferably with experience in one or more of the following fields:
• BMS
• PLC System
• Security/CCTV/FAS and ELV System
• Candidates without experience will also be considered

Info can be shared: -

• Basic Up $3000 + AWS + VB
• Freight Forwarding Services
• CIAS Cargo Changi (East Area)
• 5 Days, 9:00am - 6:00pm

Your Responsibilities: -

• Cargo booking, planning and closing to achieve maximization of cargo space & loading
• Planning and attending to customer complaints, claims and tracing
• Prepare Cargo Sales Report (CSR), airline daily reports, data entry, quotations and telesales
• Liaise with several parties to ensure cargo submitted according to IATA regulations

You will need: -

• Minimum 1 year of customer service experience in Supply Chain / Logistics industry

Interested applicants may click "Apply Now" or email to [email protected] to submit your application.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

We regret to inform that only shortlisted candidates would be notified. We wish you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Jonathan Chang Sing Erh | EA Personnel Licence: R22110541

We are looking for passionate individuals to join our Rockin’ Family! ☕

We Offer:

• 5 Days Work Week (Including Sat, Sun & PH)
• Attractive Salary Package
• Medical Benefits
• Birthday Benefit
• Staff Discount
• Staff Meal
• Great Career Progression
• Fun-loving Work Environment
• Various Locations (https://www.rockymaster.com.sg/outlet-locator)

Job Description

1. To perform kitchen and bar stations in compliance with the Company’s Standard Operating Procedures (SOP)

2. To perform counter station in compliance with the Company’s Standard Operating Procedure (SOP), to perform cashiering function and suggestive selling on outlet specialties, promotion items to customers.

3. Practice proper usage and cleanliness of all outlet tools & equipment and in compliance with statutory safety requirements

4. Practice good housekeeping, and to ensure cleanliness & tidiness of premises including toilet (if any), including clearing the garbage bags from the rubbish bins

5. Comply with NEA requirements over personal & food hygiene and safety

6. Practice proper usage and storage of all food and beverage items so that quality is well-maintained

7. Assist in inventory management

8. Any other ad-hoc task as and when assigned by the superior

Responsibilities:

• Handle customers’ queries (via telephone/email) escalated from Call Centre
• Handle queries from walk-in customers
• Handle first-level troubleshooting about the Internet e-services
• Escalating complex queries for superior’s intervention
• Engaging customers in change management campaigns
• Suggest improvements arising from feedback or interaction with the customers
• Submit daily reports promptly

Requirements:

• Diploma and above
• Relevant experience in payroll processing and/or customer service is an advantage
• Meticulous
• Good interpersonal and communication skills
• Result oriented

Only Shortlisted candidates will be notified.

(EA Reg No: 20C0312)

You may submit your resume to [email protected] for immediate processing.

Our client is Singapore’s leading sustainability-driven energy company. Due to their current expansion plan, they are looking for a Customer Relations Officer to join their Sales team, with the goal of further developing the already high-performing team. They are located in the Town.

Working days: Work 4 days per week including both weekends

Working Hours: 10.30am to 9.30pm

Responsibility:

• Meet personal sales goals and help the team reach theirs.
• Assist customers in-store and on the phone, sharing product details.
• Do direct marketing to boost sales.
• Take part in outdoor sales and events.
• Manage counter tasks, including handling payments.
• Take on extra tasks as needed.

Requirements:

• Minimum O level qualification.
• Preferably 1-2years with relevant experience
• Computer literate

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

19C9682 (Recruitpedia Pte Ltd)

EA Reg. No. R23119064

TEOH ZINI

The Job:

The Administrative Assistant is essential in ensuring the operation is seamless hence allowing us to deliver on our promises to clients.

Responsibilities:

* Process customer order

* Place order with supplier

* Stock in/ stock out of goods for deliveries

* Liaise with freight forwarder to arrange import/ export shipment

* Co-ordinate with sales support team on after-sale service activities

Qualifications:

· Minimum Diploma in Biotechnology, Business Administration or Accounting will be ideal

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Our client is a Government link company in the FMCG industry. Due to their current expansion plan, they are looking for Customer Service Officers to join their Services team, in hopes of developing the current high performing team. They are located in the West – easily accessible.

Working hours:

3 rotating shifts (8.30am to 6pm, 10.30am to 8.00pm or 1.00pm to 10.30pm)

Working days: 5 days/week (inclusive of Saturday, Sunday and Public Holidays)

Location: Joo Koon

Job Scope:

• Serve as an ambassador, assisting customers with purchases and inquiries through various channels.
• Handle customer feedback via phone, email, social media, and live chat, ensuring timely resolution.
• Create feedback reports to analyze trends and contribute to service improvement.
• Collaborate with internal teams and logistics vendors to fulfill customer requests.
• Any other ad-hoc assigned duties

Job Requirements:

• Minimum GCE 'N' level or 'O' Level.
• Customer service experience is preferred.
• Working knowledge of systems like Zendesk or SAP is advantageous.
• Proficient in using Excel for data management.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email to [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No: 19C9682

EA Personnel No: R21101676

EA Personnel Name: Ng Zhi Qing Alethea

Brief description of the Restaurant

The first TOMI SUSHI was opened in Niigata prefecture in 1954. In more than a half century, we opened 21 branches in Japan.

The change of seasons is quiet noticeable in Niigata. That climate produces best-known brand rice KOSHIHIKARI and a lot of big-name SAKE. It also has numerous varieties of delicacies from the sea.

In such a blessed region, we have been devoted ourselves to serve the best food in season. We have genuine NIGIRIZUSHI, course meal and all kinds of à la carte. You can taste good SAKE from Niigata, too. It’s our great pleasure to serve genuine Japanese food to you people in Singapore.

Enjoy the best Japanese food from Niigata!

Job Descriptions

• Attend to customer needs & requests in a pleasant manner
• Serving, taking orders & clearing tables
• Provide good customer service
• Promote menu items
• Ad-hoc duties as assigned

Job Requirements

• Beginner welcome
• Experience in F&B in Singapore will be advantageous

Benefits

• Annual leave
• PH
• Medical Benefits
• Meal Allowance
• Uniform provided
• Training trip in JAPAN opportunity

Working hours

• 6days 7hrs20min/day (Split shift)

• Salary: $2300 - $3200
• Location : Tampines East
• Monday - Thursday - 12 - 9.30pm
• Sunday - 8.30am - 7pm
• Off: Friday & Saturday & PH

Job Responsibilities:

• Front Desk Excellence: Be the welcoming face of our studio, greeting students and parents, assisting with inquiries, and creating a warm and inviting atmosphere.
• Administrative Support: Handle administrative tasks, including scheduling, maintaining student records, and ensuring the studio's efficient daily operation.
• Sales Assistance: Assist in sales activities by providing information to prospective students and parents, supporting enrollment, and promoting our offerings.
• Customer Service: Deliver outstanding customer service, addressing questions, concerns, and inquiries professionally and with a smile.
• Marketing Coordination: Collaborate with the marketing team to support marketing initiatives, such as coordinating campaigns, assisting with social media, and helping to organize events.

Ho Ming Jie (Edmund) Reg No: R1987094

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Details

• Basic $1850 fixed (For fresh) + Attendance allowance $100 + Transport allowance $60 + Fixed allowance $280
• OT up to $500 per month
• Have performance bonus
• 6 days work week @ Retail Hours
• 8.25 Hours shift per day
• Islandwide location available

Job Scopes

• Handle daily operations activities (hands-on) such as Cashiering, Kitchen duties, and Tea making
• Involve in closing of shop (only applicable for night shift staff)
• Attend to walk-in customers promptly
• Maintain cleanliness and tidiness in work areas
• Assist in stock taking / recording
• Answer incoming calls and handle delivery orders
• Learn the art of pearl making

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by the company relating to this job application.

We regret to inform you that only shortlisted candidates would be notified.

We wish you all the best in your career search. You are welcome to visit our website at www.rkgroup.sg

RK Recruitment Pte Ltd | EA License No.: 20C0280

Lee Wai Yin Eunice | EA Personnel No.: R23116005

• Position : Service Technician (Engineer 1/ Trouble shooting/ Repair) - ALL WELCOME/ NO EXP REQ
• Location : KAKI BUKIT
• Working hours : 5 days work week; Monday - Friday, 830am to 500pm
• Salary (commensurate with experience) : Gross up to $3200 (Basic up to $2600 + Transportation Allowance ($500 without Car / $1200 with Car) + 14 days Annual leave add 1 day per year capped at 21 days
• Duration : Perm
• Industry : MANUFACTURE AND REPAIR OF SEMICONDUCTOR ASSEMBLY AND TESTING EQUIPMENT

Main Responsibilities:

• Service Engineers install, service, support, upgrade and maintain equipment. Training is provided to
• support multiple equipment types.
• To attend weekly meeting and presentation
• To write technical report
• To handle specific jigs during service jobs
• Assist senior colleagues to perform higher-level job like robot teaching & sub-units
• To perform 24x7 standby duties based on roster
• To perform ad-hoc shift work when needed when required.
• To perform ad-hoc delivery work

Requirements:

• NO EXPERIENCE WELCOME - Training Provided
• Diploma in Electronics/Electrical /Microelectronics Engineering. Might consider ITE with experience
• Cleanroom working experience preferable but not a must
• Machine setup/installation/modification/servicing/trouble shooting/repair
• Able to work irregular hours when required

Email your resume to [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jane Chua

Senior Consulting Manager (APAC)

EA No: 13C6684

Reg no.: R2197224

Full Time Service Crew at YATSUDOKI AND CHATERAISE!!!

Job Description

· To deliver excellent customer service

· Hande cashiering system, various payment mode and devices

· Taking and packing orders for customers

· Ensure shelves are continuously stocked

· Maintaining cleanliness of store

· Cross sell and up sell products

Job Requirements

· Minimum GCE “N” level

· Have some experience in F&B industry

· Cheerful persona and able to work as a Team

· Able to work in a fast pace environment

· Full timers: 6 days work week (54hrs/week, including weekends and public holiday, rotating shifts), 8am - 6pm/1-11pm, up to $2,400

· Available immediately preferred

· Benefits for full timers: 10 days annual leave, training and uniforms will be provided.

· Work Location: Millenium Walk and Tampines West

· Part time positions available at $10/hour

. Interested candidates are welcome to call 6659 3895 or email CV to [email protected]

Service Delivery Manager (Mobile Cellular)

Job Description & Requirements

Our esteem client is looking for a Service Delivery Manager

The Service Delivery Manager ensure service delivery meets quality standards and identifying areas for improvement, and implementing corrective actions as necessary

Responsibilities:

• Good in Managing service delivery budgets, including resource allocation, cost management, and revenue forecasting.
• Experience in handling Project Budgeting, Delivery, Scheduling and Management.
• Good in Client, Vendor and Stakeholder Management.
• Managing Service Delivery Contracts with customers. Negotiating terms, ensuring compliance with contractual obligations, and managing customer expectations
• Involved in Service Delivery Management.

Requirements:

• Strong in Service Delivery Management.
• Knowledgeable in mobile cellular network
• Experience in Managed Service Scheduling, Budgeting, Delivery and Management.
• Strong in Communication Systems.
• Demonstrated Service Delivery Management and Project Management.
• Demonstrated experience in Managing service delivery budgets, including resource allocation, cost management, and revenue forecasting.
• Min. 5 years of Service Delivery Management.
• Good Degree in Electrical, Electronic Engineering

We respect your privacy and all communication will be treated with confidentiality.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

We regret only shortlisted candidate would be contacted.

Yong Zhehan @Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

1. Do you have 3-5 years working experience in sales?
2. Did you graduate with a Biomedical/Electrical engineering / Biology / Chemistry degree?
3. Are you self-motivated with hunter sense, grounded personality with leadership traits, hunger to grow with grit and passionate for sales

Sales Engineer Medical & Health Service

You will be responsible for sales of Product Verification and Compliance Services including but not limiting to Electrical Safety Testing, Environmental Testing, Electromagnetic Compatibility Testing, Biocompatibility Testing, Cybersecurity and Global Market Access services within Medical & Health Service Business Unit of Product Services Division.

Key Responsibilities:

• Responsible for identification, assessment, business solicitation and market opportunities for diverse range of Testing and Certification services for Medical and Healthcare related products
• Identify and drive strategic partnerships to develop new markets, services and key accounts within assigned markets
• Responsible for developing go-to-market sales strategy and tactics to achieve or exceed assigned revenue and profitability targets and grow customer base in assigned scope and geography
• Support the management in reviewing, evaluating and developing pricing strategies for various product portfolios to improve profitability
• Develop winning business proposals to put forth our unique value propositions as a premium provider of quality, safety and sustainable solutions to customers
• Responsible for delightful customer experience from acquisition of customers to after-sales
• Forge long-term partnerships to deliver results and tangible benefits for our business partners and clients

Key Requirements:

• Minimum a Degree in an Engineering discipline, Electrical and Electronic Engineering/ Biomedical Engineering with at least 3 years of sales experience in B2B environment and international organisation.
• Possess knowledge in any of the following areas a plus point:

1. Knowledge in complex Service Solution selling
2. Knowledge in Cybersecurity or other technological solutions
3. Engagement with regulatory agencies

• Good account management skills.
• Strong sales and/or business development track records and the ability to use consultative selling and manage volume orders.
• Strong appetite to win, resilient, quick to acquire knowledge on a broad spectrum of subjects in a short time
• Clear and articulate presentation ability with excellent communication & networking skills

Other Information

• 5 Days work week with GERMAN MNC
• Working location in WEST IBP
• Hybrid role. Remuneration is based on an On-Target Earning scheme.
• Basic salary ranges from: $3.600 - $4800 + AWS + Variable bonus + Quarterly sales incentive + Attractive benefits + Gym facilities + more than 18 months of annual salary for performers upon achieving KPIs

Candidates with the relevant sales working experience. Kindly send in your resume.

We regret that only short-listed candidates will be contacted shortly.

EA License | 14C7092

EA Registration Number | R1110882 (Lee Ming Er)

ADDITIONAL INFORMATION

• Japanese MNC conducive lifestyle retail environment and supportive management
• Company uniform provided with Full dress on Monday -Thursday
• Company Shirt is provided on Friday and Sat half day with own pants.
• Gross Salary $3000 Max including of $200 Attendance allowance + $100 Meal allowance + $100 transport allowance with good variable bonus paid twice a year + bonus + attractive benefits.
• All Allowance is entitled during 3 months' probation period.
• Basic Salary will be adjusted according to individual attitude and performance after 3 months' probation.
• 10 mins walk shelter all the way from Circle Line Labrador Park MRT Station
• Willing to work the working hours below:
• Any 4 Weekdays (10am to 7pm)
• Every Saturday (1pm to 5pm)
• Every 1 Weekday, Sunday and Public Holiday off
• Total Working hours: 36 hours per week only

RESPONSIBILITIES

• The customer service executive will need to face and interact with members and distributors over at the reception counter and hand the goods or product to them in a friendly manner.
• Raise invoices and purchase orders.
• Handle counter transactions in merchandising and purchasing of products.
• Provide efficient and customer-focused service.
• Attend to customer request over the reception counter.
• Greet customers, answer their questions and provide product information.
• Handle and process their orders transaction.
• Help and offer assistance to their product interest and enquiry.
• Other ad hoc customer service function as assigned and required.

REQUIREMENTS

• Min O Level and above
• Min 1-2 years of customer service reception, retail experience with retail or service and fast-moving consumer goods industry
• Bubbly, friendly helpful and approachable personality
• Willing to comply by wearing company uniform and the working hours for the customer service role.

If you like what you see, kindly send us your resume, we regret that only short-listed candidates will be contacted shortly.

EA License | 14C7092

EA Registration Number | R1110882 (Lee Ming Er)

Personal Attributes

• Strong interpersonal and communication skills

• Self-motivated team players with good sales/service aptitude who would enjoy working in a fast-paced sales environment.

• Good language skills and knowledge on Internet Banking

• Strong branch banking operational knowledge preferably with cash handling skills.

1.Job Purpose

• Carrying out duties as Treasures Digital Service Ambassador

• Achievement of Service Excellence in terms of customer satisfaction eg. customer waiting times, problem resolution, customer feedback and error rates.

• Transaction and account opening documentation for onward processing.

• Internal collaboration with working partners for problem resolution

2.Key Responsibilities

a. Service Management Performance

• To achieve service standards as set out For Treasures onshore staff to develop and improve customer satisfaction and retention whilst educating customers about Treasures Service and benefits eg. self-service banking facilities

• To ensure all customer requests are dealt with in a timely and consistent manner.

b. Customer Care

• Ensuring that results of CSAT, monthly service monitoring Sessions and customer satisfaction surveys eg. Centre Audits / Mystery Shopping adhere to the set standard.

c. Service Improvement Programs and Teamwork

• To participate in Service & Process Improvement initiatives and other team-related activities

d. Activities/Operations

• To reach out to customers at the Treasures Centre, manage queues and assist with the seamless delivery of service to Treasures customers.

• To assist with documentation and handling of account openings and closures

• To assist with complex or time-consuming servicing of accounts including:

- CPF Investment account reimbursement

- Change of signature/ Customer profile updates

- ATM card replacement/ Other Self Service Banking application

- Cash handling operation.

- To support Centre with day end batching and reporting

Brief description of the Restaurant

One of the japanese traditional floavor.Niigata-born SHOYU Ramen has been carried since its foundation in 1967. Uncompromisingly produced SHOYU soup is made of combination of6 hours stewed clear soup stock which is made of mixture of vegetables,whole chicken,tonkotsu and some other ingredients and 2 different kinds of dried sardine imported from japan. Enjoy the ultimate SHOYU Ramen with Niigata’s original flavorful fish stock.

Now we are looking for new members!

Job Descriptions

#Responsibilitu and Duties

• Attend to customer needs & requests in a pleasant manner
• Serving, taking orders & clearing tables
• Provide good customer service
• Promote menu items
• Ad-hoc duties as assigned
• Restaurant Daily Closing duties
• Cashiering duties
• Be able to handle your assigned table of customers confidently

#Other Info

• Rotating shifts, include weekends / public holidays
• No experience required as training provided
• Able to work in any outlet or other locations in the future
• Applicant with relevant F&B experience will gain an advantage
• Meals provided
• 2 rotating shifts (Morning & Noon)

Job Requirements

• 1 year of Working in F&B industry experience
• Operational skills

Benefits

• Annual leave starting from 10 days/year
• Staff meal
• Medical, etc.
• Near MRT stations

Working hours

• 5.5 work days/week

A pioneer in the global semiconductor and electronics industry, serves both local and international markets by specializing in the sale of cutting-edge equipment and materials.

• Monday to Friday, office hours
• Basic $3,800 - $4,200 (depends on experience)
• AWS + Variable Bonus + Medical Benefits
• Location - North, Ang Mo Kio

Job Scope

• Install, test, and commission new equipment at customer’s sites
• Carry out equipment assembly, servicing, troubleshooting, repair, upgrade and preventive maintenance
• Perform other technical tasks as assigned
• Provide and maintain good customer service to customer

Job Requirements

• Nitec/Higher Nitec in Mechatronics or Mechanical Engineering
• Diploma in Mechanical or Electrical Engineering
• Min. 2 - 3 years of HANDS ON experience in equipment servicing and repair
• Able to work after office hours when required
• Able to go on business trip within short notice when required

Interested applicants, click APPLY NOW or text +65 9759 6862 for confidential discussion.

We regret to inform that only shortlisted applicants will be notified

OH ZI YI, JOEY | R22107510

MTC CONSULTING PTE LTD | 15C7752

• Position : Admin & Office Support (Customer Service /From Enrichment Centre)- ALL WELCOME
• Location : 3 centres - Ang Mo Kio/ Parkway Parade/ Punggol Plaza (Willing to Travel to other centres when operational need arises)
• Working hours : 44 hours, 5 days work week, 4-Weekdays: 12:30pm to 9:30pm; 1-Weekend: 8:30am to 6:30pm
• Salary (commensurate with experience) : Up to $3500 + Performance Bonus + Medical/ Dental Benefit
• Duration : Perm
• Industry : English Enrichment Centre

Main Responsibilities:

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote company's programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly
• Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Requirements:

• Have minimum GCE 'A' levels or Diploma qualifications
• Possess at least 2 year of relevant work experience in customer service-related job
• roles, preferably in enrichment centers settings
• Proficient in MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets)
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained
• Open to be deployed at other centers due to work exigencies

Email your resume to [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jane Chua

Senior Consulting Manager (APAC)

EA No: 13C6684

Reg no.: R2197224

• Perform order processing and coordination activities
• Customer communication
• Order coordination and execution incl. stock verification and coordination in SAP
• Order entry in SAP
• Shipping document coordination and dispatch
• Shipment follow-up and customer information
• Invoice creation
• Receivables follow-up
• Credit and debit note generation
• Liaising with third party logistics provider and plant for shipment coordination and monitoring of shipment schedule
• Complaint processing via SAP
• Interact on a regular basis with internal interfaces from Sales & CSR, Supply Chain, Logistics, A/R, Credit Management departments to ensure effective business operation

Interested applicants may email resume to [email protected]

Jessica Nguyen Huynh Thanh Truc (CEI Registration No: R23113787)

Recruit Express Pte Ltd (EA: 99C4599)

Our client is a local company in the Hospitality industry. Due to business needs, they are now recruiting a Accounts Executive (AR) to be part of their Accounts team for ongoing transformation projects. They are located in the Central – easily accessible.

The Duties of Accounts Executive (AR):

• Oversee outstanding payments on multiple online platforms
• Support in generating invoices and managing billing processes
• Compile journal entries for concluding monthly financial activities
• Conduct reconciliation for transactions between affiliated companies
• Prepare reconciliations for bank and AR
• All other ad hoc duties as assigned

Job Requirements:

• Min Diploma in Accounting, Finance or other business-related field
• Min 1 year of relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume / cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte. Ltd.
• EA License No. 19C9682
• EA Reg. No. R23115674 (Chong Jia Jia)

Service Desk Engineer (L2 skillset)

Brief Description:
Handling tickets and resolving EUC issues.

Job Description:

• Good knowledge of desktop support for both hardware and software
• Basic diagnosis and provide support to resolve issues related to M365, Active Directory, and Windows Operating System
• Single point of contact for end users to log incident and service requests via email and hotline
• Ensuring user queries or issues are captured and validated for further processing
• Co-ordinate with different support team (including vendor coordination) to ensure issue resolved with proper resolution recorded
• Follow SOP and Policy defined
• Escalates next level of technical support for incident resolution, as appropriate
• Monitors the progress and status of all open tickets toward incident resolution ad requests fulfilment
• Monitors and keeps customers/users informed of ticket status and updates at agreed intervals, till ticket closure
• Responsible to produce breaching and ageing reports for tickets logged by Service Desk
• Responsible for Call logging, Call Assignment, Incident Management & Coordination, Call Tracking and follow‐up till closure within agreed SLA
• Implementing best practices to reduce time and increase efficiency
• Incident ownership, monitoring, tracking and communication with all parties
• Focus on First Call resolution to ensure early closure of tickets

Requirements:

• Minimum higher NITEC or Diploma in IT-related disciplines
• Minimum 3 years of relevant IT service desk experience
• L2 desktop troubleshooting skillset
• Possess good customer service, communication skills and emotional intelligence
• Possess good phone etiquette

Contract Type: 12 Months (Renewal)

Salary: SGD2,800 to SGD3,500

Work Environment: School

Location: Dover & other sites

Working Hours: Office Hours Mon – Fri 8:00am to 5:30pm or 9:00am to 6.30pm

Commencement: Notice Period 1 Month or Less

Our client is a MNC company, one of the leading players in the FMCG sector. Due to business needs, they are now recruiting a Customer Service Officer to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities of Customer Service Officer:

• Communicate and work closely with the various teams on the reception of customer orders, and liaise with the various customers accordingly on receipting/forecasting
• Input/Maintain data records using the company’s system for the various customers job orders
• Prepare the various customers’ account summary/statement and manage the invoicing process
• Address/Resolve the various customer concerns effectively and efficiently
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 2 years of relevant working experience in telesales

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is Singapore’s leading sustainability-driven energy company. Due to their current expansion plan, they are looking for a Customer Relations Officer to join their Sales and Operations team, with the goal of further developing the already high-performing team. They are located in the Town.

Working days: Work 4 days per week including both weekends

Working Hours: 10.30am to 9.30pm

Responsibility:

• Handle operational matters, collaborating with the sales team for effective sales fulfillment.
• Generate Sales Orders, call center, and online orders.
• Ensure excellent service, addressing customer complaints and concerns promptly.
• Arrange and update appointments for commercial customers, liaising with the Commercial team.
• Other ad-hoc duties or reassignments as required

Requirements:

• Minimum O level qualification.
• Preferably 1-2years with relevant experience
• Computer literate

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115655 (Michelle Yeo Swee Xiang)

Job Responsibilities

• Maintain employee data by ensuring the accuracy of records in both HR systems and personal files.
• Safeguard the employee database by ensuring compliance, data integrity, and security.
• Ensure the issuance of accurate, clear, and effective appointment and communication letters to employees.
• Oversee the benefits program, including leave management and employee insurance.
• Efficiently manage payroll operations, ensuring the timely and high-quality delivery of services
• Provide Finance department with timely payroll reconciliations and relevant payment reports.
• Collaborate with the Finance department on audit and annual budgeting exercises.
• Work alongside the in-house tax manager to address taxation matters for employees posted overseas.
• Develop operational and tactical execution plans for the implementation of new policies.
• Introduce enhancements and process improvements to enhance accuracy, efficiency, and robustness.
• Participate in HR digitization projects.

Job Requirement

• Possess a bachelor's degree and a minimum of 8 years of experience in the field of Human Resources.
• Proficiency in Advanced Microsoft Excel.
• Hands on experience with SAP system.
• A strong grasp of human resources policies, practices, and benefits.
• Managing multiple projects concurrently, with a strong focus on achieving objectives.

How to apply:
By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Shawn Long Jie Shyan

Registration Number: R22109109

EA Licence No: 20C0426 (Elitez & Associates Pte Ltd)