Job Description

• Industry/ Organization Type: Tuition Centre
• Position Title: Administrative Clerk / Customer Service Admin
• Working Location: North-East – Hougang (Walking distance to the company)
• Working Hours: 5 days, rotating shifts (10 AM-6 PM or 1 PM-9 PM based on class schedule); 5.5 days during probation
• Salary Package: Up to SGD 3500 + AWS
• Duration: Permanent

Key Responsibilities

• Assist walk-in customers, and manage inquiries received via phone and email.
• Ensure timely follow-up and resolution of all customer inquiries through effective communication and coordination.
• Handle the processing of class registrations, invoicing, and issuance of payment receipts.
• Maintain communication with existing customers through phone calls, text messages, and emails.
• Liaise with external vendors and suppliers to coordinate services.
• Carry out various administrative tasks to support daily operations.

APPLY NOW!!!

• Min. O level
• Min. 1 year of working experience, preferably have experience in tuition or enrichment centres
• Availability to work on weekends, excluding public holidays

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71496 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Description

• Industry/ Organization Type: Supply Chain
• Position Title: Customer Care Specialist
• Working Location: Tampines (Transport Provided)
• Working Hours: 5 Days (Mon - Fri; 8 AM - 5 PM)
• Salary Package: Basic Salary + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Process and fulfill orders promptly and accurately, from receiving to delivery.
• Respond and follow up to customer inquiries, feedback, and orders.
• Handle customer complaints and feedback by investigating, resolving, and escalating issues to Seniors and the Regulatory & QSHE team quickly and independently.
• Manage documents like certificates of analysis/ compliance and inspection statuses.
• Coordinate with logistics teams to track the delivery status of customer orders, providing timely updates to customers.
• Create, collect and manage sales data, customer contact information and reports.
• Keep a well-organized filing system for easy access to work documents.
• Suggest ways to improve management systems to your supervisor.
• Other necessary tasks as assigned.

APPLY NOW!!!

• Excellent communication skills.
• Competent with MS Office and computer skills.
• Preferably with at least 1 year of relevant work experience.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #65881 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Tuition Centre
• Position Title: Administrative Clerk / Customer Service Admin
• Working Location: North-East – Hougang (Walking distance to the company)
• Working Hours: 5 days, rotating shifts (10 AM-6 PM or 1 PM-9 PM based on class schedule); 5.5 days during probation
• Salary Package: Up to SGD 3500 + AWS
• Duration: Permanent

Key Responsibilities

• Assist walk-in customers, and manage inquiries received via phone and email.
• Ensure timely follow-up and resolution of all customer inquiries through effective communication and coordination.
• Handle the processing of class registrations, invoicing, and issuance of payment receipts.
• Maintain communication with existing customers through phone calls, text messages, and emails.
• Liaise with external vendors and suppliers to coordinate services.
• Carry out various administrative tasks to support daily operations.

APPLY NOW!!!

• Min. O level
• Min. 1 year of working experience, preferably have experience in tuition or enrichment centres
• Availability to work on weekends, excluding public holidays

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71496 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

• Support the sales department in day-to-day operations and customer interactions.
• Act as a central coordinator between customers, transporters, warehouses, and other stakeholders to ensure seamless logistics operations.
• Prepare and manage documentation for import, export, transshipments, and delivery order (D/O) releases.
• Verify all costs associated with shipments to ensure accuracy and compliance.
• Handle customer inquiries related to rates, shipment tracking, and other logistics-related concerns promptly and professionally.
• Communicate and collaborate with overseas agents and customers to ensure smooth shipment handling and resolution of any issues.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

Job Description

• Industry/ Organization Type: Freight Forwarding / Transportation
• Position Title: Customer Service Executive (Freight Forwarding)
• Working Location: Jurong East
• Working Hours: 5.25 days (Monday to Friday 9 AM - 6 PM, Alternate Saturdays half day)
• Salary Package: Basic Salary up to $3,000 + AWS + Bonus
• Duration: Permanent

Key Responsibilities

• Coordinate shipment schedules, bookings, and document preparation required for international shipping (air, sea, and road transport).
• Ensure accurate and timely data entry for tracking shipments, processing orders, and providing quotes.
• Work closely with customs brokers to help clear goods through customs, providing necessary documentation and information as needed.
• Monitor shipments from the point of origin to the final destination, proactively communicating any delays and managing client expectations.
• Develop and sustain strong relationships with clients, understanding their needs and offering solutions to enhance their logistics experience.
• Resolve any issues that arise during the shipping process in a timely and effective manner.
• Prepare reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• Experience in Shipping/Logistics within the freight forwarding industry is preferred.
• Excellent communication and interpersonal skills, with the ability to handle inquiries and negotiations diplomatically.
• Basic understanding of international trade, shipping regulations, and documentation.
• Ability to problem-solve and provide timely resolution to customer issues.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #68609 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

We are representing our client ( an established SME Lighting Manufacturing and Supply company) seek out suitable candidates for the role of Customer Service Officer.

JOB SUMMARY:
The Customer Service Officer is the first point of contact between the company and its customers, representing the company’s image and values. The role involves handling customer inquiries, managing orders, coordinating with internal teams, and ensuring customer satisfaction through effective communication and service.

KEY RESPONSIBILITIES

Customer Support & Communication:

• Respond promptly to customer inquiries via email, phone, and instant messaging apps (e.g., WhatsApp), providing accurate product and service information.
• Handle customer complaints and Return Merchandise Authorization (RMA) requests, ensuring prompt resolutions.
• Support Sales by issuing and following up on quotations.
• Process orders, issue invoices, collect payments, and generate delivery orders.

Order Fulfillment & Coordination:

• Coordinate with the Supply Chain team to align production with customer requirements and ensure timely delivery.
• Collaborate with the Logistics team to facilitate delivery for both local and export shipments.
• Prepare export documents, including packing lists, commercial invoices, and shipping marks.
• Arrange courier services and coordinate with freight forwarders for export shipments.
• Validate items before delivery for local and export customers, serving as a second pair of eyes to ensure accuracy and quality.
• Update customers on delivery schedules weekly.

Customer Account & Sample Management:

• Maintain accurate customer records for orders, invoices, and transactions.
• Issue Statements of Account (SOA) and follow up on outstanding payments.
• Organize and track sample loans and temporary loans from inventory or newly built samples.

Cross-Department Collaboration:

• Work with the Project Management team to meet project requirements and deadlines.
• Coordinate with the Application Engineering (AE) team for technical support and customer issue resolution.
• Collaborate with R&D and Product Marketing teams for customized product requests and ensure delivery of necessary documentation (e.g., spec sheets, IED files).

REQUIREMENTS:

• Diploma in Business Administration, Customer Service, or related fields preferred.
• 5 to 7 years of customer service experience, preferably within an SME environment.
• Strong communication, problem-solving, and interpersonal skills.
• Proficiency in order processing, export documentation, and managing customer accounts.
• Ability to work independently and collaborate effectively across departments.

About the Client:

Our client is a Reputed Bank.

Responsibilities:

• Deliver personalized service over the telephone to customers on banking products, accounts, and services enquiries in an effective and efficient manner.
• Ability to understand customers’ needs and provide appropriate solutions and attention.
• Identify cross-sell opportunities during customer interaction.
• Consistently deliver quality service to our customers to achieve total customer satisfaction.
• Solicit customers feedback and identify problem trends for improvement actions.

Requirement:

• Minimum of ITE, 'O' levels. Open to consider candidates without experience ( training will be provided )
• Experience in Call Centre, Banking or Customer Service (calls and correspondents) environment will be an advantage.
• Possess a positive mindset and passion to deliver quality customer service.
• Good analytical skills; passion for working and is good in working with numbers.
• Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.
• Passion for working, responsible and with good working attitude.
• Proficient in PC skills including MS Office applications.
• Willing to work staggered/rotational shifts including night shifts and weekends to support Contact Centre service operations.

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret that only shortlisted candidates will be contacted.

EA License No. 01C4394

EA Personnel Reg.No. R1104824 (Samsudeen Mohamed Basith)

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

“By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries.

Customer Service Officer

5 days, 8.30am- 5pm

Address: Jurong Logistics Hub

Salary: $2500 -$3000

Company background:

HQ in Europe, company is a pioneer and a global leader in the international moving industry.

Purpose of job:

• To represent the company to the company’s corporate accounts.
• To provide the highest possible level of customer service.
• To manage the relationship between the company and the company’s corporate accounts: getting and keeping contact, following up the files, keeping a sales back-up
• Provide HR support

Job scope:

• Answer to phone enquiries / web enquiries
• To take down client’s removal details
• To set up survey appointments for sales department
• To take client’s requirements from the survey report & any other information source into account and formalize them in a quote for removal
• To ensure with the clients and the Operational Manager that the administrative file (export documentation) is duly filled and complete
• To promptly follow up on requests from direct client / branch / agents
• To prepare physical file, put in all necessary documents then pass to traffic department
• To tally details on system and physical document
• To update our internal excel sheets accordingly
• Ad-hoc task

Requirements:

• At least 1-2 years relevant experience in logistics / relocation industry

WhatsApp: +65 9837 8400

Lim Jun Yao Reg No.: R1989028

The Supreme HR Advisory Pte Ltd EA No.: 14C7279

Onboarding on March 2025

The Workplace Experience team supports the frontline operations and communications outreach across the three primary locations. The proposed manpower will be required to operate on-site services and the scope of work, but not limited to, is as follows:

• Provide on-site support various teams within organization
• Provide on-site frontline concierge service
• Provide on-site support for room and AV/IT systems management
• Support with provision of office supplies and employee indents through vending and parcel locker machines at the three primary locations when needed.
• Provide administrative and operational support for the daily topping up and up-keeping of pantries located at various floors across three primary locations.
• Manage the daily operations of the gym, including timely follow-ups on any maintenance works required to the infrastructure.
• Provide administrative support and content to drive the monthly promotion
• Provide administrative and operational support to plan, organise and conduct up to two monthly complimentary employee-related initiatives to improve employee productivity across the three buildings, such as sourcing and deployment of food trucks.
• Provide on-site wayfinding/assistance (e.g. lost-and-found) for public visitors at the Public Concierge, the proposed manpower will escalate the service requests/status enquiries/feedback to the middle office via the Employee Relationship Management System (ERMS) for case resolution
• Provide logistics and AV support for events organised within the three primary locations when needed.

Requirements:

• Singapore Citizen/Permanent Resident
• Diploma in Business Management or relevant discipline
• Strong service excellence mind-set
• Good knowledge of Microsoft Office software/applications (e.g. Excel) will be advantageous

Other Information:

• Location: Bukit Gombak, Hillview & Depot Road (Might have to rotate between 3 different locations Bi Weekly)
• Salary: $2,400 - $2,700
• Performance Bonus
• 14 Days Annual Leave
• Duration: Contract until Jan 2029
• Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

"This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA."

Responsibilities:

• Attend to customers' enquiries and feedback on customer orders' status
• Perform customers' orders processing and ensure on time delivery
• Work closely with operation teams and coordinate shipping activities
• Monitor the fulfillment gaps, drive investigation of root cause and recovery plan
• Ad hoc duties as assigned

Requirements:

• Diploma in Supply Chain Management, Logistics or equivalent
• With 1 - 2 years of customer service & shipping or sales administrator experience

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No.: 13C6305

Registration No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Real heroes don't wear capes. They teach and inspire. Our students always tell us that the lessons at Writers' Guild are their favourite. That is made possible by our team of amazingly awesome teachers. However, our teachers, students and parents need the support of an equally awesome customer service cum administrative team! To our teachers, you are the real superhero with your amazing multi-tasking skills! We cannot wait for more like-minded individuals like you to join our growing family of superheroes and create more miracles with us.

Job Responsibilities

• Provide strong adminstrative support to all students, parents and teachers
• Ensure timely and accurate processing of all documentation
• Deliver outstanding customer service experiences and forge strong relationships with customers
• Listen to customer feedback and resolve issues efficiently
• Generate invoices and assist in account matters
• Communicate with parents and handle enquiries
• Marketing of company's services or products

Requirements

• Minimum qualifications> Diploma
• Warm and positive personality
• Can-do attitude and highly results-driven
• Reflective and able to work on feedback positively
• Self-driven and able to work on tight deadlines
• Strong Microsoft Office (Excel;Powerpoint) and Google Form and Drive skills (Apt with using Macros)

Working Days

• 5 working days (3 weekdays and 2 weekends)
• Weekdays: 1230-930pm ; Weekends: 830am-6pm

Job responsibilities

• Provides excellent customer services to all customers
• Ensures telephone courtesy and timeliness in picking up calls
• Ensures patients' confidentiality at all times
• Ensures handover of information is complete and timely
• Performs efficient and accurate patient registration
• Ensures billing and cashiering processes are accurately performed
• Handles office equipment correctly and efficiently
• Work closely with other staff in the department to ensure total patient care is met
• To ensure compliance of radiology safety policy
• Other assignments as and when required

Requirement:

• Min GCE 'O' level & above
• Excellent customer service skill
• IT literate

Location: i12 Katong

About Us:
All That Jazz is leading the way in dance education in Singapore. Since our founding in 2014 we have grown to over 1,500 students across 5 locations, where we teach and develop skills in multiple dance genres including Jazz, Ballet, Street Dance, Acro, Musical Theatre and more. We are also really excited for the recent opening of our new performance and training centre as we celebrate our 10 year anniversary. Our team is made up of 50+ incredibly talented and hard working individuals, who have created a vibrant and fun work culture that makes All That Jazz a fantastic place to work!

Role Overview:
We are looking for a positive, customer friendly admin and customer service executive with a strong work ethic for our dance studios. As part of the admin team you will be required to provide overall customer and teacher support over email, phone and face to face at the studios.

Things you will do

• Greet & welcome customers
• Provide information about our classes, programs and studio policies
• Respond to general support enquiries (email, phone, walk-ins)
• Process student upgrades, withdrawals, payment collection and other administrative tasks
• Maintain accurate records of class schedules, registrations, and payments using our studio management software
• Address customer concerns or complaints in a professional manner, escalating issues when necessary
• Ensure premises are kept neat, well organised and report any maintenance issue to the relevant personnel
• Collaborate within and across teams to achieve business goals of service excellence and growth

About you:
As the ideal candidate you will have:

• At least 2 years of relevant experience (customer service or admin)
• Proficiency in office management software and systems
• Excellent communication and interpersonal skills, with the ability to connect with people from diverse backgrounds.
• Customer focused attitude (Responsiveness, Accurate & Customer Friendly)
• Ability to work independently and as part of a team in a fast-paced environment

Why Join Us:

• Opportunity to be part of a vibrant and inclusive dance community
• Competitive salary
• Access to studio classes
• Fun and supportive work environment where your ideas are valued

Working hours:

• Saturday and Sunday (between 9am to 6pm)
• Rate: $20/hr

If you're ready to make an impact and help others discover the joy of dance, we want to hear from you! Apply now and let's dance our way to success together.

• Manage distributor relationships, including procurement and customer service support.
• Provide excellent customer support to corporate clients, overseeing their orders and requests from start to finish.
• Respond promptly to customer inquiries, including quotations, service support, and documentation.
• Prepare and deliver quotations to customers in a timely manner.
• Compile and submit required documents through customers' management systems.
• Proactively update customers on order statuses and shipping schedules.
• Maintain accurate spare parts price lists for customers.
• Coordinate with customers, freight forwarders, and internal teams to ensure timely order fulfillment and shipment execution.
• Prepare and submit necessary documentation for customer customs queries.
• Collaborate closely with internal teams to resolve customer issues and implement solutions.

Requirements:

• At least 3 years of relevant experience, preferably in distribution handling, logistics, manufacutring, or electronic industry.
• Previous experience in a customer service role, order processing.
• Immediate starter is a plus

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R23117344

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Provide excellent customer service through hotline calls, emails, and in-person interactions.
• Process customer orders through various purchase channels.
• Manage enrolments for new customers.
• Prepare daily sales reports to ensure accurate records of payments and stock quantities.
• Assist with purchasing merchandise and spare parts.
• Organize and maintain proper documentation and filing.
• Verify invoices against order forms for accuracy.
• Address and resolve customer inquiries.
• Handle product issuance based on customer purchases.
• Pack stock for deliveries and courier services.
• Coordinate with delivery partners to ensure timely shipment.
• Conduct daily stock counts to maintain accurate inventory levels.
• Replenish stock as needed by placing orders.
• Receive and arrange stock in the warehouse.
• Provide after-sales support, including handling repairs.
• Prepare inventory reports.
• Perform other ad-hoc duties as assigned.

Requirements:

• At least 3 years experience in customer service or sales administration.
• Strong communication skills
• Immediate starter is a plus

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R23117344

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Raffles Place

Mon- Fri 9am-6pm

Up to 4,500 + 1 month bonus

Manning the service hotline/email enquiries and service counter (office hours) for direct clients and financial advisors’ enquiries

Key Responsibilities

•Handle emails and phone calls enquiries such as account opening and general account / transaction-related enquires / issues

•Deliver excellent customer service, provide prompt and accurate advice to clients/advisors with the aim of achieving first call resolution

•To make following up calls/emails to customers/advisors on account opening applications /Transfer requests/3rd party payment

•Call verification to update client details, form amendments and reset password for accounts etc.

•Other ad-hoc admin and follow-up tasks assigned

•Attend to walk-in customer at our customer service centre

•Work closely with various departments and other CS team members

To apply:
Email your resume to:

- Open to Singaporeans & foreigners

- Competitive package with bonuses & medical benefits

- Comprehensive in-house training Purpose:

As our new Sales & Customer Service Officer, you'll pioneer our new sales department at NK Robotics with your peers, focusing on client management and student enrollment while ensuring top-notch customer satisfaction.

Responsibilities:

- Master our programs, services, and processes.

- Identify customer needs swiftly for efficient sales conversion and service delivery. - Take ownership of leads to meet targets.

- Coordinate with teaching department for seamless operations. -Fulfill other duties assigned by management.

Ideal Candidate:

- O levels, Nitec certification and up.

- 3 weekdays and weekends availability required.

- English & Chinese proficiency; strong bilingualism is advantageous.

- Demonstrates emotional maturity and passion.

- Good persuasion and mediation skills.

- Professional with a positive, cheerful demeanor.

[Job ID: 780880]

Responsibilities:

• Communicate and coordinate with customers regarding sales orders and inquiries.
• Handle invoicing, purchase orders (P/O), delivery orders (D/O), and manage purchasing and receiving tasks.
• Process customer orders efficiently.
• Perform general administrative duties.
• Provide backup support for supply chain management activities.
• Complete other ad-hoc tasks as required.

Requirements:

• At least 1 year of relevant experience.
• Strong customer service and communication skills.
• Proficient in MS Office applications (Excel, Word, PowerPoint), Adobe, and ERP systems.
• Mature, self-motivated, and able to work independently as well as part of a team.
• Ability to thrive in a fast-paced environment.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.
Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/
EA Personnel Name: Sandy Ng
EA Personnel Registration Number: R24125475
EA License No.: 07C5771

Job Description

• Industry/ Organization Type: Supply Chain
• Position Title: Customer Care Specialist
• Working Location: Tampines (Transport Provided)
• Working Hours: 5 Days (Mon - Fri; 8 AM - 5 PM)
• Salary Package: Basic Salary + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Process and fulfill orders promptly and accurately, from receiving to delivery.
• Respond and follow up to customer inquiries, feedback, and orders.
• Handle customer complaints and feedback by investigating, resolving, and escalating issues to Seniors and the Regulatory & QSHE team quickly and independently.
• Manage documents like certificates of analysis/ compliance and inspection statuses.
• Coordinate with logistics teams to track the delivery status of customer orders, providing timely updates to customers.
• Create, collect and manage sales data, customer contact information and reports.
• Keep a well-organized filing system for easy access to work documents.
• Suggest ways to improve management systems to your supervisor.
• Other necessary tasks as assigned.

APPLY NOW!!!

• Excellent communication skills.
• Competent with MS Office and computer skills.
• Preferably with at least 1 year of relevant work experience.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #65881 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Customer Service Officer (Sales Support)/ Sales Admin
• Working Location: Loyang
• Working Hours: 5.5 days, Mon - Fri (9 am – 6 pm) Sat (9 am – 1 pm) (alternate Saturday upon confirmation)
• Salary Package: Basic Salary + AWS + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Handle daily rate enquiries from local customers and overseas agents.
• Timely response for all enquiries with multiple solutions and accuracy.
• Negotiate with carriers and co-loaders for best freight rates to ensure the profit margins and targets are met.
• Handle RFQs.
• Communicate and coordinate with operations team for efficient execution of shipments.
• Understand and analyse market trends, assist with providing pricing strategies for clients.
• Develop key account business through regular communication, efficient pricing and follow-ups.
• Report generation.
• Other ad-hoc duties may be assigned.

APPLY NOW!!!

• Candidates without experience are welcome to apply. Training will be provided.
• Proficient in Microsoft Office.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #66077 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

As a Customer Support Representative for Retail, you will be the first point of contact for our customers. You will be responsible for ensuring that every customer receives prompt, friendly, and efficient service. Your role will involve assisting customers with inquiries, resolving issues, and providing product information. You will also play a key part in maintaining a positive and welcoming atmosphere in the shop.

• Previous experience in retail or customer service is preferred but not required.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and a customer-focused attitude.
• Ability to multitask and handle a fast-paced environment.

Responsibilities

We are looking for exceptional customer-oriented individuals to join our Retail Banking team. As a Customer Service Officer, you enjoy interacting with people from all walks of life and pride yourself on providing excellent service to customers with patience and empathy. An effective multi-tasker and good team player, you will have first-hand interaction with branch customers handling operational transaction activities, customer enquiries, data maintenance and the preparation of reports.

• Execute customer transactions accurately and timely, including but not limited to cheque handling, cash deposits/withdrawals/transfers, loan payments and account opening/closure
• Reconcile cash drawers, count and package coins and notes daily
• Be well-versed in the bank’s products and services to address customers’ enquiries and needs promptly and effectively
• Provide quality customer service to ensure a high level of customer satisfaction at all times

Requirements

• Diploma qualification or higher
• Product knowledge on savings accounts, cash deposits and withdrawals is preferred but not a strict requirement
• Proficient in Microsoft Office software
• Strong interpersonal and communication skills with a pleasant disposition
• Self-motivated multi-tasker who is meticulous and able to work independently and accurately on assigned tasks and also a team player who thrives a in a fast-paced environment
• Willing to work on a 5.5 or 6-day weekly schedule
• Prior work experience in banking is not required. Full training will be provided for all successful candidates.

Job Title: Customer Service Representative

Job Description & Requirements

• 1st level helpdesk to respond to calls Provide first call resolution to users who called into our hotline which is public facing, advising on issues Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner.
• Ensure proper documentation, notification, escalation, tracking and follow up of all incidents.
• Primary responsibilities are focused on customer contact Perform outbound calls to users who leave callback
• Handle emails as assigned by team leader
• Handle responses via the Chatbot Agent would need to be able to take stress of answering calls from members of public

Primary Skill: Customer Experience Management, Contact Centre, Call Centre

Experience Level: O Level Experience

Work schedule – 44 hours per week. 5.5 days

Shift: Candidate is expected to work on rotating shift

Shift timing: (6.45am to 3.45pm, 8am to 5pm, 9am to 6pm, 11am to 8pm, 12.45pm to 10.45pm

Work Location: Suntec

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. With a team of over 100 dedicated professionals, our mission is clear: to nurture generations of critical, compassionate thinkers. We are committed to delivering exceptional, well-rounded English enrichment that empowers our students to succeed academically and beyond.

Our Customer Service Officers (CSOs) play a pivotal role in upholding our commitment to excellence. As the first point of contact, CSOs deliver outstanding service by leveraging their product knowledge and communication skills to exceed customer expectations. In this role, you'll provide personalised support, build lasting relationships, and contribute to a positive, collaborative team environment.

If you’re passionate about customer engagement, thrive in a dynamic setting, and are eager to make a difference, we invite you to join our team. Apply today for a fulfilling career where excellence and teamwork are at the heart of everything we do!

Job Responsibilities

Sales & Leads Management

• Confidently share information about TWC programmes with current and potential customers to achieve the centre’s sales target.
• Identify customer needs and recommend the most suitable programmes to enhance their experience and satisfaction with TWC programmes.
• Proactively follow up on leads, arrange trial lessons, and assist customers in signing up for programmes.
• Respond to phone, email, and walk-in queries promptly and effectively.
• Actively participate in marketing promotional events, campaigns and outreach efforts to boost TWC programmes’ visibility and drive enrolments.

Customer Service

• Deliver outstanding customer service by promptly addressing inquiries, resolving concerns efficiently, and escalating complex issues when necessary to ensure timely resolution.
• Maintain a cheerful, professional demeanor in all interactions, fostering a welcoming environment where customers feel valued and supported.
• Actively listen to customer feedback and share valuable insights with the team to help improve our service offerings and delivery.
• Stay well-informed on the latest programmes and marketing updates to provide accurate and up-to-date information to the customers.
• Go the extra mile to make sure customers are satisfied and their needs are fully met.

Administrative Support

• Utilise company tools and systems to manage and track customer interactions, ensuring accuracy and timely responses.
• Maintain organised, accurate, and up-to-date records of customer interactions, follow-ups, key activities, and relevant data.
• Handle day-to-day administrative duties, such as scheduling student classes, managing enrolments, processing invoices, and ensuring accurate registration and enrolment data.
• Collaborate with team members to streamline processes and contribute to the continuous improvement of administrative efficiency.
• Provide assistance to teachers and students as needed, ensuring a positive experience for all.
• Other duties associated with the role and assigned by the line manager.

Work Hours

As a Customer Service Officer, you’ll benefit from a structured 5-day workweek, including one weekend day, designed to support a healthy work-life balance. Here’s what a typical week looks like:

• Weekdays: 12:30 PM to 9:30 PM (inclusive of a one-hour meal break)
• Saturday or Sunday: 8:30 AM to 6:30 PM (inclusive of a one-hour meal break)
• Days Off: Enjoy one weekday and one weekend off each week.
• Team Collaboration: Participate in an engaging, collaborative 2-hour team meeting each week to brainstorm, share insights, and grow together.

Work Location

Experience the variety and flexibility of working across multiple locations! While your primary work location will be based on operational needs, we value your preferences. We’ll carefully consider your preferred centers when determining your final placement, ensuring a work environment that suits you best.

Job Requirements

• Minimum GCE 'O' levels qualifications.
• At least 1 year of experience in customer service-related roles, preferably in an enrichment or education-related setting.
• Proficiency in using MacBook and G-Suite applications (e.g., Drive, Gmail, Docs, and Sheets).
• Strong communication skills in English, both spoken and written, with keen attention to detail.
• Sales experience or a proven track record of meeting sales targets is an advantage.
• Demonstrated excellence in customer service with the ability to handle customer needs effectively and efficiently.
• Demonstrates strong work ethics, including integrity, professionalism, and a commitment to excellence.
• Positive, approachable, and professional demeanor with excellent listening skills.
• Ability to work independently while also thriving in a collaborative team environment.
• Flexibility and willingness to work at different centers based on operational needs.

What we offer:

• Competitive remuneration
• Performance-based incentives.
• Opportunities for professional development and growth within the company.
• Be part of a vibrant, dynamic and collaborative team that fosters innovation, excellence, and a shared commitment to making a difference in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon completing 1 year of service.
• Monthly Birthday celebration
• Team Bonding Activities
• Exclusive Staff discount for TWC lessons (50% off course fee for children of staff)
• Exclusive Staff discounts with various participating merchants

Position: Customer Service / Sales Coordinator (Japanese Speaking) (Job ID: 19424)

• Variable Bonus
• Transportation Allowance
• Possible for Staggered working hours

Company: Manufacturing

Location: Central (Near MRT Station)

Job Description:

• Ordering and delivery management in material procurement for group companies (e.g. Procured from Japan HQ, Delivery to Group company in India)
• Coordination with logistics companies (including checking whether the materials to be procured have logistics permission, and whether they can be loaded together by sea etc)
• Ordering and delivery management for the semiconductor industry
• Received and Process Sales Order using SAP system, acknowledgement with estimate delivery date base on standard lead time
• Process Purchase Order to group companies (Production sites in other countries, e.g. Malaysia, Indonesia, India)
• Liaise with various internal & external parties to ensure timely production and shipping of products
• Administer orders backlog, co-ordinate with Sales if there is any delivery &/or production hiccups.　
• Process delivery or shipping documents (No L/C transactions)
• Forwarders and Transporters to ensure smooth delivery to customers

Job Requirements:

• Minimum 3-5 years of relevant experience (handling order management, logistics experience in handling import & export shipping documentation, delivery management)
• Knowledge of standard shipping & business documents & their terminology
• Experience of using SAP
• Ability to speak, read and write in Japanese language to liaise with counterparts in Japan
• Proficiency in Mandarin is beneficial for communicating with Mandarin-speaking counterparts.
• Good communication and interpersonal skills
• Ability to coordinate transactions with multiple parties
• Able to take responsibility for the execution of tasks and complete them
• Have initiative and is a team player

Interested applicants please send your resume to Jing Ling with email subject header “Customer Service / Sales Coordinator (Japanese Speaking) (Job ID: 19424)"

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

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