Company: science MNC

Location: tuas

Contract Customer Service Agent

12m + 1m completion bonus

Salary: 3500-4000 base

No transport allowance but there is company bus from Boon Lay, Jurong east, CCK, Outram, Bedok MRT

Mon-Fri 8.15-5.00pm

JOB SCOPE

Process customer orders/enquiries daily by email, fax, or phone call.

Close follow up with business units on fixed / ad-hoc billing; generating monthly report and posting of invoices.

Coordinate and correspond to customer/sales on the sales order status.

Coordinate with internal department to ensure smooth deliveries and resolve arising issues in a timely manner.

Handle export shipments for intercompany and direct overseas customers.

Prepare the shipping document for Singapore and export shipment.

Support in investigations of internal / external complains to identify root cause and provide solutions.

Ensure hazardous substance license from customers are valid and adhere to the regulation set by NEA and SPF.

Ad-hoc duties assigned by manager.

Interested candidates, do submit your resue to: [email protected] Telegram me at @jocelynchan

Jocelyn Chan Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA Licence number : 99C4599 Personnel EA License: R1331820 [email protected]

Responsibilities:

• Giving assistance to the administration department.
• Respond to daily estimates, quotations and queries from clients.
• Manage sales requests by confirming delivery dates and stock availability.
• Drafting purchase orders, delivery orders, and sales orders.
• Updating and filing the maintenance database and documentation.
• In charge of the maintenance helpline and guaranteeing all concerns and complaints are handled quickly.
• Organizing team maintenance routines.
• Coordinating servicing needs with clients and the maintenance team.
• Support the creation of contracts and quotes for clients' maintenance services.
• In charge of distributing survey forms and gathering data.

Requirements:

• Professional Certificate or NiTEC in Engineering or its equivalent is required.
• Minimum of 2 years of relevant work experience.
• A junior executive with expertise in administrative support or clerical work would be ideal.

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

We are looking for Principal Physiotherapist for our Social Service Agency.

Roles & Responsibilities

· Managing and strategically leading a team of physiotherapists

· Perform clinical assessment, develop and evaluate intervention plans

· Provide guidance, supervision and team development of Physiotherapists and Therapy Assistants

· Manage risk and quality

· Drive improvements and service development

· Perform clinical administration and operations

· Active contribution in research and innovation

· Nurture external relationships through effective collaborations and networking

Requirements:

· Bachelor’s/Master’s Degree in Physiotherapy, recognised by the Singapore’s Allied Health Professions Council (AHPC)

· Full registration with AHPC

· Minimum 8 years in the field of physiotherapy and preferably with at least 3 years of relevant experience in cardiac rehabilitation

· Proactive personality with good management and leadership skills

· Excellent communication and interpersonal skills

· Ability to think strategically and formulate executable plans

Only shortlisted candidates will be notified.

(Please refer to the FY23 Salary Guidelines for the Social Service Sector posted on the NCSS website https://www.ncss.gov.sg/Social-Service-Careers/Sector-Salary-Guidelines)

Sun Ray Scheme

Sun Ray is a centralised scheme administered by NCSS to develop individuals who have strong leadership qualities to lead professional practices and agencies in the social service sector.

To enable a holistic development. there will be structured rotation across social service agencies in different sub-sectors to provide individuals with cross-organisational exposure and support. The exposure will enable those on the Sun Ray to develop broader sector perspectives and gain deep sector knowledge to help the social service agencies that they are deployed to build capabilities and capacity.

We are looking for individuals with strong motivation and leadership capabilities to lead agencies or professional practices to achieve social impact in the social service sector.

Job Summary:

As the Operation Officer at New Hope Community Services, you will be an integral part of our mission to bring change into the lives of the displaced and disadvantaged in the community. You’ll look after the safety and well-being of the residents in our shelter, ensuring day-to-day operations run smoothly so that our beneficiaries always have a safe space to return to and rest.

Key Responsibilities:

Client Supervision

• Provide administrative and operational support in overall shelter operations.
• Handle day-to-day general queries from shelter residents.
• Assist in the admission and orientation of new shelter residents.

Conflict Management

• Manage general disputes that may occur between co-living shelter residents.
• Respond to incidents within shelter units, such as de-escalating crisis situations, and notify Operation Executive / Senior Operation Executive for the next action step.

Workplace Safety and Health

• Support the maintenance of the security, health, and safety of the shelter environment.
• Access shelter units for maintenance checks, perform minor maintenance repairs and/or contact repair persons for necessary maintenance.
• Enforce shelter rules and conduct shelter inspections for compliance with shelter rules.

Administration

• Collect statistics for monitoring and evaluation of activities and programmes of the shelter.
• Perform and assist in data entry for client and operational records.
• Collect and maintain records of payments from clients for shelter fees and utilities.
• Maintain records of the distribution of rations / assistance to shelter residents, including the inventory of in-kind donations.

Others

• Any other related duties in New Hope CS as assigned by Reporting Officer.

Accountability

• Reports to the Operation Executive / Senior Operation Executive.

Competency Requirements:

Core Competencies

• Communication: Excellent interpersonal and communication skills for effective communication with residents, team, community partners, and stakeholders.
• Leadership: Excellent team player with strong responsibility skills.
• Collaboration: Willing to work with the homeless and destitute. Able to handle shelter residents politely yet firmly.
• Self-motivated individual with the ability to work independently.
• Physically fit for general work

Technical Competencies

• Proficiency in IT Systems and Microsoft Office Suite (e.g., Microsoft Word, Excel, PowerPoint, etc.).

Education and Experience:

• Minimum GCE ‘N’ Level / ‘O’ Level / Nitec Certification in related disciplines
• Willing to work shift hours (including weekends, and overnight shifts) and be operationally ready for emergency deployment on off-days.

The intent of this job description is to provide a representative summary of the major duties and responsibilities of the position. You may be required to perform job-related tasks other than those specifically presented in this description. This job description does not constitute a contract of employment.

Site Location -

HDB HIP/NRP

LTA CRL/JEL

Responsibilities

Handle verbal & written feedback from stakeholders, public and authorities in form of emails, letters and face to face meet up.

Keep record and follow up on feedback until closure of case.

Liaise with various Statutory Boards, Government Departments (i.e. LTA, PUB, HDB Town Councils, MOM etc.) and sub-contractors to ensure smooth execution.

Organize and co-ordinate both planned and ad-hoc rectification works.

Maintaining of good reputation and goodwill of company.

Public relation monthly report and weekly updates for management meetings.

Carry out pre- and post-visits to stakeholders and residents nearby the vicinity of work sites.

Preparation of PowerPoint presentations to the Management and Client.

In charge of general administration of the site office.

Requirements:

GCE "O" Level Certificate

@ [email protected]

Our client is a reputable Insurance company.

Contract duration: 6 months

Work location: PLQ

Working hours: Mon - Fri 9am - 6pm

Salary: up to $3500 + completion bonus

Responsibilities

• Manage walk-in policyholders’ and Financial Representatives’ queries / requests on policy related matters queries/requests (Life and General Insurance) within stipulated time;
• Ensure unresolved issues over the counter are promptly followed up and resolved within
• stipulated time;
• Assess and manage appeals, feedbacks and minor complaints from policyholders, Financial Representatives and business partners;
• Provide excellent customer service experience;
• Manage customer feedbacks/complaints with a good closure within the operational
• turnaround time.
• Take accountability in considering business and regulatory compliance risks and takes
• appropriate steps to mitigate the risks;
• Maintain awareness of industry trends on regulatory compliance, emerging threats and
• appropriate steps to mitigate the risks;
• Highlight any potential concerns/risks and proactively shares best risk management
• practices; and
• Other incidental “ad hoc” duties to ensure smooth functioning of various touchpoints such as assisting Digital Comms and Call Centre;
• May be rotated amongst the different Service Centres;
• Manage ad-hoc assignments/tasks delegated by the Section Head, when required.

Requirements

• Min. diploma
• Prior experience in insurance will be a plus
• Comfortable with handling customers face-to-face
• Customer service oriented

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Shift Role with shift allowance

Banking industry

Responsibilities:

1.) Interact with internal & external customers to answer customers queries.

2.) Maintaining a positive, empathetic, and professional attitude toward customers.
3.) Responding promptly to customer inquiries on general and transactional enquiries
4.) Communicating with customers through various channels.
5.) Acknowledging and resolving customer requests.
6.) Customer outreach to encourage the use of digital services.
7.) Consistently deliver high quality service to our customers to achieve total customer satisfaction without compromising risk standards.

Regards,

Lini

Recruitment Consultant

R22108463

Overview: -

• 5 Days work per week (Monday to Friday), 8.45am to 5.45pm
• Monthly base salary: SGD 3,200 - SGD 4,400
• AWS (13th Month) + Variable Bonus
• Kaki Bukit

Your Responsibilities: -

• Supervise testing methods and maintain high-quality standards for all processes.
• Ensure compliance with safety regulations and maintain equipment to the highest standards.
• Plan Annual Inspections, Full Load Tests, and 150% Brake Tests.
• Develop and establish standards for conducting inspections and tests on all procedures.
• Manage daily schedules and manpower deployment.
• Coordinate with internal and external stakeholders regarding planned inspection schedules and follow-up.
• Address client concerns and resolve issues.
• Ensure inspections are completed according to schedule.
• Assist employees in understanding quality standards and ensure compliance with all quality manuals and procedures.

Requirements: -

• At least 5 years of relevant experience in the industry.
• Diploma in Mechanical/Electrical/Electronic or a Technical Certificate from an accredited Technical Institute.

Interested applicants may click "Apply Now" or email to [email protected] to submit your application.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

We regret to inform that only shortlisted candidates would be notified. We wish you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Jonathan Chang Sing Erh | EA Personnel Licence: R22110541

Our client is a MNC company, one of the leading players in the FMCG sector. Due to business needs, they are now recruiting a Customer Service Officer to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities of Customer Service Officer:

• Communicate and work closely with the various teams on the reception of customer orders, and liaise with the various customers accordingly on receipting/forecasting
• Input/Maintain data records using the company’s system for the various customers job orders
• Prepare the various customers’ account summary/statement and manage the invoicing process
• Address/Resolve the various customer concerns effectively and efficiently
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 2 years of relevant working experience in telesales

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

5.5 Days; 11am-8pm/11am-4pm

$2500-$3000 (Depends on experience)

Location: North Bridge Road [ City Hall ]

Job Scope:

• Perform a variety of tasks to offer exceptional service to customers.
• Communicating with customers in-person and over the phone.
• Monitoring customer satisfaction levels.
• Communicate and coordinate with peers.
• Handle enquiries and requests
• Filing/documents management
• Customer service

Job Requirements:

• Training provided
• Minimum O levels is required

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

We seek candidates to be outsourced to our clients!

Job description
• Receive and screen patients arriving at the clinic.
• Perform full process of registration and administration for patient.
• Prepare referral letters and maintain proper filing system for scanned documents.
• Provide excellent service standards and assistance to patients.
• Perform counter and medical records duties.
• Answer and handle telephone inquiries.
• Undertake any other duties assigned as assigned.

All qualified applicants, please send in your resume to:
[email protected]

Kris Goh (Outsourcing Team)
Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C459917:45

• Provide financial counselling to patients and third parties.
• Administer admission and discharge of patients.
• Bill handling including Mediclaim and deposits collection.
• Handle customers’ enquiries regarding bills.
• Coordinate admin duties as assigned with different stakeholders to ensure smooth operation.

Requirements:

• Minimum Diploma in Health Services, Hospitality / Business Administration / Accounting or related courses
• Minimum 3 years of working experience as a Senior PSA
• Able to start immediate

If you meet the requirements of this role, please email a detailed resume in Word document to Cindy Wong Xinyi

CEI Registration No.: R2095121

Email: [email protected]

Tel: 9666 7710

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

EA License No: 99C4599

EA Personnel No: R2095121

EA Personnel Name: Cindy Wong Xin Yi

Responsibilities:

- Cutting Warabimochi

- Beverage Making

- Cashiering

- Stock Taking

- Basic Housekeeping

Requirements:

- 1 year Food & Beverage experience

Working Day: 5-6-5-6 work weeks (follow roster)

Working Hours: 8am to 5pm

Location: Geylang Bahru

Salary: Basic $2500 - $3000

Job Description:

• Handles phone-manning
• Data entries and record keeping
• Provide best solution or alternative to complaints
• Work closely with operations department
• Other ad-hoc duties assigned

Job Requirement:

• Diploma holder with a minimum of 2 years of customer service experience
• Possesses IT knowledge
• Able to do shift work, and work on Public Holidays and Overtime

Low Jia Yi R22104302

The Supreme HR Advisory Pte Ltd 14C7279

To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

*General Description*

• Provide first level technical support to end-users for desktop and laptop hardware, software basic infrastructure, and network issues.
• Diagnose and resolve desktops, laptops, printers, peripherals, basic

infrastructure, and network connectivity issues.

• Install, configure, and maintain desktop operating systems, applications, and network drivers.
• Perform preventive maintenance, upgrades, and software installations on desktops, laptops, and network devices.
• Follow ITIL processes for incident, problem, and change management.
• Assist with basic infrastructure and network troubleshooting, escalating complex issues to the appropriate teams.
• Maintain accurate and up-to-date records of all desktop, infrastructure, and networkrelated activities.
• Ensure compliance with IT policies and procedures.
• Assist with the management of the asset inventory for desktops, laptops, and network devices.
• Provide training and support to end-users on the use of desktops, laptops, and basic network connectivity.
• Any other task assigned by reporting manager or team lead.

*Work Experience Requirements*

• 3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.
• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.
• Strong technical knowledge of desktop operating systems, applications, and hardware.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and customer service skills.
• Ability to work independently as well as in a team environment.
• Flexibility to work outside of normal business hour

*To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

• Basic Up to $3800 (depends on experience)
• Mon – Fri / 7.30am to 5pm
• Office: Jurong Gul Circle (company bus at Boon Lay, Choa Chu Kang MRT)
• Well-established marine service provider

Responsibilities:

• Response to client’s request and enquiries
• Process quotations, service contracts, invoices
• Liaise with suppliers on parts procurement

Requirements:

• With 2-3 years of sales support experience
• Experience in marine industry is advantageous
• Diploma in any field

For consideration, kindly submit your CV by clicking “APPLY Now” or email to [email protected]

**Only shortlisted candidate would be notified**

MTC Consulting Pte Ltd (15C7752) | R22105757

Our client is Singapore’s leading sustainability-driven energy company. Due to their current expansion plan, they are looking for a Customer Relations Officer to join their Sales and Operations team, with the goal of further developing the already high-performing team. They are located in the Town.

Working days: Work 4 days per week including both weekends

Working Hours: 10.30am to 9.30pm

Responsibility:

• Handle operational matters, collaborating with the sales team for effective sales fulfillment.
• Generate Sales Orders, call center, and online orders.
• Ensure excellent service, addressing customer complaints and concerns promptly.
• Arrange and update appointments for commercial customers, liaising with the Commercial team.
• Other ad-hoc duties or reassignments as required

Requirements:

• Minimum O level qualification.
• Preferably 1-2years with relevant experience
• Computer literate

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115655 (Michelle Yeo Swee Xiang)

Customer Care Executive (premium cars customer service support, L2, Office Hours, Permanent)

Company highlights

• Join one of the world’s leading multinational automobile manufacturers
• Job stability for long-term career growth
• Location: Accessible from Redhill MRT / Working hours: Mon - Fri 9am-6pm

Responsibilities

• Resolve the esculated cases from outsource Call centre, provide L2 or up to L3 support,
• Respond promptly and professionally to customer inquiries across multiple channels (phone/ mobile apps, email, etc.)
• Provide top-notch customer service, showing patience and care in resolving inquiries.
• Deliver exclusive service to exceed customer expectations and build the good relationships.
• Maintain accurate customer records and assist with data cleanup.
• Prepare promotional mass-emails and announcements.
• Monitor call center agent performance and extract data for analysis.

Requirements

• GCE 'O' level/Diploma.
• 2 years of customer service experience in luxury goods/ premium retail line.
• Passion for and willingness to learn about and premium cars. Trainning provided for product knowledge.

If you are interested in this opportunity, submit your application now to find out more about this position.

Working Hours: Monday-Friday 8.30am - 5.30pm; Saturday 8.30am - 12.30pm

Salary: $2,000 - $2,800

Location: Oxley Bizhub S408729

Requirements:

• 1 year experience as customer service

Jobs Scope:

• Daily cash collection
• Handle inbound & outbound calls, and reply to emails with regards to general enquiries, complaints, service requests & troubleshooting.
• Email allocation to officers for technical service arrangements.
• Coordinate and liaise closely on service arrangements with various internal departments and external parties to ensure timely response to customers.
• Administrative duties
• Preparation of quotations and bill processing
• Other duties as assigned

Low Jia Yi R22104302

The Supreme HR Advisory Pte Ltd 14C7279

Responsibilities:

• Register incoming patients
• Prepare the patient for examination
• Respond to patient phone call queries
• Inform patient of financial responsibility
• Prepare and file patient forms
• Verifying and updating patient information
• Assisting doctors and nurses if needed
• Scheduling appointments for patients

Requirements:

• Min Nitec or Diploma in any field of study
• Keen interest in the healthcare/ medical industry
• No experience needed, full training will be provided
• Basic knowledge of Microsoft Office
• Able to start work immediately/short notice

Interested applicants, please email your updated CV to [email protected] or WA 91792208 for more information.

Recruiter's Ref Code: #HHM

EA Personnel No: R21103938

EA Personnel Name: Reina Ng Hwee Min

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Job Responsibilities:

· Assists in the preparation of medication according to prescription/ Pharmacy Requisition forms through pick and pack

· Receives, unpacks and checks stocks against the appropriate documents to ensure that items supplied are correct and accounted for

· Arranges stocks onto their respective stock shelves in First-Expiry First-Out (FEFO) order

· Maintains the cleanliness of the pharmacy work areas and prepares work areas for daily operations

· Assists in providing quality customer services e.g. through answering telephone enquiries

· Calls and liaises with patients for Home Delivery Service with valid SNEC prescriptions

· Arranges all outstanding valid prescriptions according to names and/or running sequential dates of dispensing

· Arrange dispensed prescriptions into stacks of running dates

· Other duties as directed by supervisors

Job Requirements:

· Possess a minimum GCE "O" or "N" levels or Nitec

· Keen interest in the healthcare/ medical industry

· Able to work independently with minimum supervision and have good initiative

· Able to communicate and function effectively as a member of a team

· Able to commit for 1 year

Job Highlights

HIGH PERFORMANCE MONTHLY INCENTIVE ($$$)

HIGH ATTRACTIVE INCREMENT ($$$)

HIGH OVERTIME PAYOUT ($$$)

Working Hours - Full Time

- Monday to Friday – 9am to 6pm

- Saturday - 9am to 1pm

Salary

- From $2,600 and Above

Job Description

- Software Training Provided

- Basic Daily Administration Support

- Vehicle accident reporting related matters

Working Location

East - Bartley Biz Centre

15 Kaki Bukit Road 4, #01-32, Singapore 417808

Central - Sin Ming Drive

160 Sin Ming Drive, #01-13, Singapore 575722

Your new company is a global leader within the financial services and insurance industry

Your role as a Customer Service Officer will require you to:

• Attend to enquiries and requests from phone calls and emails
• Update complete and accurate information in the CRM
• Alert management of issues and concerns that require escalation for complete resolution
• Deliver service requests within stipulated service standards

You will need:

• GCE"A" Levels or Diploma holder
• Good interpersonal and communication skills
• Meticulous and detail-oriented

EA License no.: 13C6338 I Reg no.: R21102857

Description:

• Attending to patients and family members, preparation of inpatient admission documents and arrangement for appropriate personnel to attend to patients.
• Preparation of discharge documents; obtaining follow-up appointments; planned admission listing and notifying relevant parties on patient's discharge and dispatch documents/forms/notes.
• Handling enquiries and requests from patients, patient's relatives, visitors, colleagues and the public.
• Performing clerical duties required for ward operations and cross-covering of wards
• Assisting to update patient's information, ward charges, patient diets, porter requests and housekeeper requests into computer system

Requirements:

• Location: East or Night shift @ Central
• Min N/O/A lvls
• Commit min. 3 months

Interested candidates, please forward your resume to [email protected] or whatsapp 94498220

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)