Logistics Customer Service (Contract basis/Convertible/East)
Full-time
Full-time
Others/Any
Singapore, Singapore
Customer Service
11 months ago
Responsibilities :
Focus on order processing, order fulfillment till delivery in promptly and accurately manner.
Acknowledge customers' email on ..
Responsibilities :
Focus on order processing, order fulfillment till delivery in promptly and accurately manner.
Acknowledge customers' email on queries/feedback/order placement within one working day.
Follow up with customers to ensure high level satisfaction and determining future requirements.
Ensure that customer's complaints/feedback are well investigated, resolved, and escalating the complaints/ feedbacks aptly to Senior and working with Regulatory & QSHE swiftly & independently.
Ensure the availability of certificate of analysis/compliance, applying inspection status.
Prepare, generate, and disseminate customer's reports on timely and accurately manner.
Collecting and sustaining sales data and database of customer contacts.
Maintain good filing and retrieval system to ensure easy access of work documents, when needed.
Recommend management systems improvement measures to the Superior.
Comply with management systems procedures.
To follow the company's procedures, safety rules and measures stated in the WSH Risk Assessment.
Not to engage in any unsafe or negligent act that may endanger yourself or others working around you.
Use of personal protective equipment provided, to ensure safety while working.
The responsibilities to participate in protecting the environment, preventing pollution, complying with applicable requirements as identified in the policy statements and promoting sustainable practices.
Other duties as assigned.
Requirements:
Understands the import/export of goods, documentation, AWB or BL
Customer fronting exposure
End-to-end order fulfilment (resolve matters for internal/external customer with minimal supervision)
Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion
Car Workshop Service Advisor [Customer Service/Automotive/Automobile]
Full-time
Full-time
Others/Any
Singapore, Singapore
Customer Service
11 months ago
Position : Car Workshop Service Advisor [Customer Service/Automotive/Automobile]
Location : Sin Ming Drive (Nearest MRT: Brighthill)
Working ho..
Position : Car Workshop Service Advisor [Customer Service/Automotive/Automobile]
Location : Sin Ming Drive (Nearest MRT: Brighthill)
Working hours : 5.5 Days Monday-Friday: 9am-6pm, Saturday 9am-2pm
Salary (commensurate with experience) : Up to $4200 + AWS + Performance Bonus + 14 Days Annual Leave
Duration : Permanent
Industry : Automotive/Automobile
Main Responsibilities:
To ensure the smooth running of daily workshop operations
Attend to customers' enquiries and requests for car servicing and repairs and make professional and appropriate repair recommendations/quotations.
Assign jobs to technical team, issue job cards and monitor servicing and repair job status
Liaise with technicians and suppliers for parts ordering to ensure requisite parts are available when needed and communicate any time restrictions to customers promptly.
Test drive after completion of repairs before contacting customers for the collection of their cars.
Close job cards and prepare service invoices with explanation of any outstanding matters on vehicle to customers.
Attend to accident claims surveyors.
Any other duties assigned from time to time.
Requirements:
Minimum GCE O levels with NITEC or Higher NITEC in Automotive Engineering or Mechanical Engineering, or relevant technical knowledge
At least 2 years of related working experience in automotive service centres
Strong technical knowledge in Continental/European vehicles is a plus
Possess valid Class 3 driving license
Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only.
Assistant Service Engineer (Security System / Software / Hardware / Troubleshooting)
Full-time
Full-time
Junior Executive
Singapore, Singapore
Customer Service
11 months ago
Well Established Company
Basic $2800 - $3000 + AWS + Variable Bonus
Excellent Welfare and Benefits + Career progression
Working location: Eas..
Well Established Company
Basic $2800 - $3000 + AWS + Variable Bonus
Excellent Welfare and Benefits + Career progression
Working location: East
Working days: Monday to Friday
Working hours: 9am – 6pm
Job Responsibilities:
Perform installation, preventive and corrective maintenance, troubleshooting, software enhancement, bug fixes, testing and commissioning to meet project requirements
Participate in meetings regarding project planning, installation, and maintenance of security systems
Perform other on-site activities related to functionality for software and hardware systems (e.g., backend and frontend equipment for various systems not limited to Access Control, Auto-Gate/Barrier, CCTV, and Intrusion Detection etc.)
System design and drafting diagrams using AutoCAD, etc
Contribute to technical assessments and support projects and maintenance
inspection activities
Any other tasks assigned by superior
Job Requirements:
Possess minimum Nitec and/or Diploma in Electrical Engineering, Electronic & Computer Engineering, Mechanical Engineering, and other related fields with at least 1- 2 years of relevant experience
Possess Class 3 Driving License will be an advantage
Candidates are encouraged to apply this position via Apply Now button with the following information in the resume
Work experiences and job responsibilities
Current and Expected salary
Reason for leaving
Date of availability
Education background
We regret that only shortlisted candidates will be contacted.
Our esteemed client, a recently established travel agency, is actively seeking a dynamic and highly motivated individual to join their team as a Custo..
Our esteemed client, a recently established travel agency, is actively seeking a dynamic and highly motivated individual to join their team as a Customer Service Agent.
Customer Engagement:
Engage with customers via various channels, including phone, email, and live chat.
Provide detailed information on travel destinations, itineraries, and related services.
Booking and Reservation Management:
Handle travel reservations efficiently, ensuring accuracy and completeness.
Liaise with airlines, hotels, and other service providers to secure bookings.
Issue Resolution and Customer Satisfaction:
Address customer concerns and complaints promptly and professionally.
Collaborate with internal teams to achieve swift issue resolution and maintain high customer satisfaction.
Sales and Service Enhancement:
Identify opportunities to promote additional services or upgrades to enhance the overall travel experience.
Strive to meet or exceed sales targets for ancillary services.
Documentation and Record Keeping:
Maintain accurate and comprehensive records of customer interactions and transactions.
Ensure all necessary documentation is complete for each reservation.
Adherence to Policies and Regulations:
Stay informed about industry regulations, company policies, and best practices.
Ensure strict compliance with all relevant travel regulations and guidelines.
Qualifications:
Preferably a diploma or equivalent; in travel and tourism .
Proven experience in customer service, with a preference for candidates with background in the travel industry.
Good verbal and written communication skills.
Strong problem-solving abilities with acute attention to detail.
Interested candidate may send your resume to[email protected] for more information.
Regret to inform that only shortlisted candidates will be contacted by our consultants.
Service Technician (Engineer 1/ Electronics/Electrical /Microelectronics) - ALL WELCOME/ NO EXP REQ
Full-time
Full-time
Others/Any
Singapore, Singapore
Customer Service
11 months ago
Position : Service Technician (Engineer 1/ Electronics/Electrical /Microelectronics) - ALL WELCOME/ NO EXP REQ
Location : KAKI BUKIT
Working ho..
Position : Service Technician (Engineer 1/ Electronics/Electrical /Microelectronics) - ALL WELCOME/ NO EXP REQ
Location : KAKI BUKIT
Working hours : 5 days work week; Monday - Friday, 830am to 500pm
Salary (commensurate with experience) : Gross up to $3200 (Basic up to $2600 + Transportation Allowance ($500 without Car / $1200 with Car) + 14 days Annual leave add 1 day per year capped at 21 days
Duration : Perm
Industry : MANUFACTURE AND REPAIR OF SEMICONDUCTOR ASSEMBLY AND TESTING EQUIPMENT
Main Responsibilities:
Service Engineers install, service, support, upgrade and maintain equipment. Training is provided to
support multiple equipment types.
To attend weekly meeting and presentation
To write technical report
To handle specific jigs during service jobs
Assist senior colleagues to perform higher-level job like robot teaching & sub-units
To perform 24x7 standby duties based on roster
To perform ad-hoc shift work when needed when required.
To perform ad-hoc delivery work
Requirements:
NO EXPERIENCE WELCOME - Training Provided
Diploma in Electronics/Electrical /Microelectronics Engineering. Might consider ITE with experience
Cleanroom working experience preferable but not a must
Position Title: Assistant Service Engineer/ Service Engineer
Working Location: Gul Crescent (Transport provided at Boon Lay, Lakeside, Chinese Garden, Yew Tee)
Working Hours: 5 days (Monday-Friday, 8:15 AM-5:30 PM)
Salary Package: Up to $3500 + AWS + Variable Bonus
Duration: Permanent Role
Key Responsibilities
Repair & maintenance of cleaning equipment; e.g. road sweepers, ride-on auto-scrubbers etc.
Must be able to perform troubleshooting on various electrical circuitry.
Engine and hydraulic knowledge with 1 or 2 years of working experience in the automobile industry (Electrical & Mechanical) will be an advantage.
Able to lead a team of technicians to provide excellent service support.
All other assigned duties.
APPLY NOW!!!
Minimum Diploma (Electrical Engineering)
Possess Class 3 driving license will be advantageous
Kindly apply through ANY of the following methods:
Submit your application by clicking the APPLY button;
Email your resume to Job(at)anradus.com.sg. Please indicate #65054 on the email subject.
Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.
Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131
Responsibilities:
To manage inbound and outbound cargos and operation activities.
Handle Transportation arrangement and coordinate with warehouse..
Responsibilities:
To manage inbound and outbound cargos and operation activities.
Handle Transportation arrangement and coordinate with warehouse operation team according to customer requirements.
To be responsible for maintaining acceptable and accurate inventory levels.
Work on monthly billing report for transportation and warehouse customers, do system invoicing, inventory report, warehouse and distribution tracking report.
Communication with customer to receive orders and enhance customer satisfaction.
To assist with warehouse team leader/Manager for quality control and continuous improvement.
Diploma in Logistic Management / Supply Chain / Business Management.
Minimum 1 years’ experience working in a warehouse environment in Singapore
Familiar with MS Office
High attention to detail who is meticulous and efficient.
Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to [email protected]
Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion
Assistant Director (Legal Service), local Statutory Board.
Responsibilities:
Selected candidate will be part of the PA Legal Division. Selected c..
Assistant Director (Legal Service), local Statutory Board.
Responsibilities:
Selected candidate will be part of the PA Legal Division. Selected candidate will provide legal advice and support to PA, its Divisions and Grassroots Organisations (GROs) in all aspects of its functions and duties including:
(a) Working with senior management to develop and implement policies and actions;
(b) Drafting of regulatory instruments such as legislations and subsidiary legislations under the purview of PA;
(c) Providing legal advice and interpretation with respect to various legislations administered by PA, as well as all other laws of Singapore as required by PA in the discharge of its duties and functions;
(d) Drafting, reviewing and providing sound legal advice on a broad range of legal issues;
(e) Drafting, vetting and advising on general corporate and contractual matters including, but not limited to, tender documents, Memorandum of Understanding (MOUs), tenancy agreements and other commercial documents;
(f) Developing and setting in place internal legal processes and guidance for the various PA Divisions and GROs, including setting up a repository of legal advice rendered to PA;
(g) Advising and managing potentially contentious matters;
(h) Managing and liaising with external lawyers; and
(i) Undertaking such other tasks/projects as may be assigned from time to time.
Requirements:
(i) A law degree and be called to the Singapore Bar (or other commonwealth jurisdictions).
(ii) At least 4 years post-qualification experience.
(iii) Corporate work experience (especially in contract law) would be an advantage.
(iv) Versatile and self-motivated with strong analytical skills.
(v) Able and willing to multi-task and work well under pressure handling a wide range of legal work.
(vi) Good communication and interpersonal skills; the ability to write and reason clearly and compellingly is essential.
(vii) Team player who is also able to work independently with minimal supervision.
Interest applicants, please apply through the portal. Alternatively, you can send your updated CV to [email protected].
An attractive remuneration and compensation benefits package awaits the successful applicant. Thank you for your perusal.
Roles & Responsibilities
- Greeting customers with a warm and friendly attitude, providing information about menu items, taking orders accurately,..
Roles & Responsibilities
- Greeting customers with a warm and friendly attitude, providing information about menu items, taking orders accurately, and addressing customer inquiries or concerns. Ensuring a positive customer experience and satisfaction.
- Preparing and serving a variety of food and beverage items, such as coffee, tea, sandwiches, pastries, salads, and snacks. Following recipes and portioning guidelines to maintain consistency in taste and presentation.
- Operating the cash register, processing payments, and accurately handling cash transactions. Recording orders and ensuring proper billing. Balancing cash register at the end of the shift.
- Maintaining cleanliness and hygiene standards in the cafe, including food preparation areas, dining tables, counters, and equipment. Following food safety protocols and ensuring proper storage and handling of perishable items.
- Preparing food and beverage orders promptly and accurately. Ensuring orders are delivered to customers in a timely manner, whether for dine-in, takeout, or delivery.
- Monitoring stock levels of food, beverages, and supplies. Restocking shelves, refrigerators, and display cases as needed. Reporting inventory shortages or discrepancies to the supervisor.
- Working effectively as part of a team, communicating with kitchen staff, baristas, and other crew members to ensure efficient service. Coordinating order priorities during busy periods.
- Assisting with closing tasks, such as cleaning tables, sweeping and mopping floors, organizing utensils, restocking supplies, and preparing the cafe for the next day's operations.
- Other ad-hoc duties assigned.
Requirements:
-No experience is required, training is provided.
-Friendly and customer service orientated
-Attentive to details
-Willing to work shifts, weekends and public holidays.
Customer Service Executive - Environmental MNC - West
Full-time
Full-time
Senior Executive
Singapore, Singapore
Customer Service
11 months ago
Our client is a MNC company, one of the leading players in the Environmental sector. Due to business needs, they are now recruiting a Customer Service..
Our client is a MNC company, one of the leading players in the Environmental sector. Due to business needs, they are now recruiting a Customer Service Executive to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.
Responsibilities:
Create profiles for the company’s new customers in the internal customer management software, and ensure adherence to the company’s guidelines
Communicate and work closely with the various teams on the reception of customer orders, and liaise with the various customers accordingly on receipting/forecasting
Input/Maintain data records using the company’s system for the various customers job orders
Prepare the various customers’ account summary/statement and manage the invoicing process
Liaise with both customers and company stakeholders on pricing/transfers
Handle the various payment preparations with utmost confidentiality
Address/Resolve the various customer concerns effectively and efficiently
All other adhoc duties as assigned
Requirements:
Minimum Diploma in any field of studies
Minimum 2 years of relevant working experience
Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.
Excellent Welfare and Benefits + Career progression
Working location : Tuas (Transport Provided)
Working days : Monday to Friday
Working hours : 8am to 5pm
Job Responsibilities:
To receive all inquiries, take note of the caller’s particulars such as name, position, Company, telephone and facsimile numbers, and other relevant details for subsequent follow-up by sales staff
To assist in preparing proposals based on verbal or written information provided by the Sales and Marketing staff
To prepare invoices, monthly reports for consolidated billing
To maintain and upkeep the filing system and SWM software on all aspects of waste information
To assist Customer Service Manager to ensure smooth daily operational in the team
To assist Customer Service Manager and Director – Sales in matters relating to customer care (feedback and complaints), collate market intelligence and marketing communications
To update customer database in respect of customers and potential customers
To coordinate with the various departments, i.e. logistic and operations dept to ensure customers’ requirements are met
Requirements:
Min Diploma in Business Management or equivalent
At least 1 year of Customer service experience
Candidates are encouraged to apply this position via Apply Now button with the following information in the resume
Work experiences and job responsibilities
Current and Expected salary
Reason for leaving
Date of availability
Education background
We regret that only shortlisted candidates will be contacted.
Our client, a US listed multinational corporation and leader in its field is seeking a suitable candidate to join as IT Service Engineer (internal job..
Our client, a US listed multinational corporation and leader in its field is seeking a suitable candidate to join as IT Service Engineer (internal job title for Deskside Support Engineer).
Working with colleagues in the IT Team, the IT Service Engineer will:
§ Provide deskside service to users; this includes diagnosing, troubleshooting and resolving issues and escalating them to specialist teams as necessary.
§ Provide hardware and software installations and initial instructions.
§ Assist users in relation to software upgrades and new releases.
§ Provide basic training and support to users.
§ Deploy devices and accessories to new staff, including briefing them.
§ Manage spare devices and accessories for loan to users.
§ Participate in testing the compatibility of new standards, architecture and design with the existing infrastructure.
§ Handle ad hoc tasks and take on projects as required.
We expect the successful candidate to possess at least 5 years of IT support work experience including some VIP support experience.
He/She will be self-motivated, service-oriented and capable of working independently (with end-users) with minimum supervision in a team environment.
As this position entails substantial liaison with others, a mature disposition as well as excellent interpersonal and communication skills are pre-requisites.
In addition, as he/she may be supporting VIPs, we expect the successful candidate to possess a stronger command of English (both spoken and written) as well as stronger technical skills in addition to being able to handle issues under pressure.
If you are keen in this job, please click the "APPLY" button or email your detailed Word format resume to [email protected], quoting "IT Service Engineer" as the subject matter.
Industry: Logistics