Our client is a Global MNC in the aerospace industry, one of the leading players in the Manufacturing sector. Due to business needs, they are now recruiting an Customer Account Executive to support their Customer Account Team. They are located in the East

Responsibilities:

• Assist Customer Support Manager and Business Development Directors with account-related problems.
• Skilled in providing aftersales support: creating sales quotes, following up until deals close, and generating routine reports like Customer Status and Monthly Sales Reports.
• Handle customer queries or complaints professionally, finding timely solutions and involving all parties for resolution.
• Communicate regularly with external customers, fostering positive relationships.
• Collaborate with internal teams for account issues, attend meetings for job initiation and completion, and assist with ad-hoc reports.
• Manage shipping, invoicing, and logistic coordination.

Requirements:

• Min 1 year relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

EA License No.: 19C9682
EA Personnel No.: R21101676
EA Personnel Name: Ng Zhi Qing Alethea

Responsibilities

• Greet and escort customers to their tables
• Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
• Prepare tables by setting up linens, silverware and glasses
• Inform customers about the day’s specials
• Offer menu recommendations upon request
• Up-sell additional products when appropriate
• Take accurate food and drinks orders, using a POS ordering software, order slips or by memorisation
• Communicate order details to the Kitchen Staff
• Serve food and drink orders
• Check dishes and kitchenware for cleanliness and presentation and report any problems
• Arrange table settings and maintain a tidy dining area
• Deliver checks and collect bill payments
• Carry dirty plates, glasses and silverware to kitchen for cleaning
• Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
• Follow all relevant health department regulations
• Provide excellent customer service to guests

Requirements and skills

• Hands-on experience with cash register and ordering information system
• Basic math skills
• Attentiveness and patience for customers
• Excellent presentation skills
• Strong organisational and multitasking skills, with the ability to perform well in a fast-paced environment
• Active listening and effective communication skills
• Team spirit
• Flexibility to work in shifts

* Monday - Friday, 8.30am - 5.30pm

* Location: Tai Seng (walking distance from MRT station)

* Switzerland MNC company

* Basic + OT + AWS + VB

* No experience are welcome to apply, training is provided

* Permanent role

Our client is a swiss MNC specialising in the manufacturing of piping systems, cast components for automotive industry and providing machining solutions.

Responsibilities:

• Ability to resolve machining problems appearing on parts by analyzing the regular test cuts usually provided with the maintenance literature
• Ability to resolve maintenance tasks of the complex nature without technical assistance
• Ability to resolve application problems of a normal complexity by occasionally seeking the assistance from an experienced application engineer
• Ability to recommend solutions to customer problem situations
• Ability to complete the training of an operator at the installation of an milling product. May be called to give a preventive maintenance training class for customers
• May supervise a less experienced service on a task related to the preventive maintenance, repair and/or installation of and milling product
• Ability to perform an on site audit of an miling product. Occasionally may be called upon to repair equipment's on which no training has been received
• May be called on to support a customer sale
• Customer call back for every service intervention

Requirements:

• Diploma / Degree in Electrical / Electronics/ Mechanical
• No experience are welcome to apply, training is provided
• Can commit OT including weekend when required

HOW TO APPLY:
Interested applicants, please click on “Apply Now” or email to submit your resume.
We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd
EA Licence No.: 04C4294
EA Personnel: Jason Bong Wee Kiat
EA Personnel Reg. No.: R23116067

Our client is Singapore’s leading sustainability-driven energy company. Due to their current expansion plan, they are looking for a Customer Relations Officer to join their team, with the goal of further developing the already high-performing team. They are located in the North.

Responsibility:

• Assist with customer inquiries and fees.
• Follow up on emails and confirm appointments.
• Promote gas appliances and partnerships.
• Any administrative tasks that’s assigned.

Requirements:

• Minimum O level qualification.
• Proficient in spoken and written English.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115655 (Michelle Yeo Swee Xiang)

1. Performance Incentive:Earn an additional $80 monthly based on performance (Terms and Conditions Apply).
   
2. Profit Sharing:Share in the profits through our Profit Sharing Incentive.
   
3. Variable Performance Bonus:Qualify for a Variable Performance Bonus.
   
4. Staff Meals:Enjoy two complimentary staff meals.
   
5. Consistent Schedule:Work a reasonable 5 days per week with a fixed schedule.
   
6. Overtime Compensation:Clock in 44 hours weekly with overtime pay for any extra hours.
   
7. Annual Leave:Take advantage of 14 days of Annual Leave.
   

Job Responsibilities:

1. Operational Management:Assist in the day-to-day operations of your assigned outlet.
   
2. Issue Resolution:Professionally resolve any arising issues.
   
3. Hygiene Compliance:Strict adherence to F&B hygiene policies and procedures.
   

Requirements:

1. Flexible Availability:Able to work split shifts, weekends, and public holidays (5.5 days / 44 hours per week).
   
2. Proactive and Responsible:Exhibit a proactive, responsible, and positive work attitude, serving as a role model for others.
   

Interested candidates can Whatapps +65 90850773

EA License 22C1383

EA Personnel R22110043

Job Summary:

Looking for a driven individual who likes to pursue a career with a leading financial services group in Asia with a presence in 18 markets. Being one of Asia's Safest Banks and voted "World's Best Bank" in 2021. Focusing only build lasting relationships with their customers but also positively impacting the communities.

In this position, you’ll be tasked to assist various stakeholders in the business unit and supporting business activities. Additionally, you will play a vital role in delivering all tasks in an efficient and timely manner while ensuring compliance with company policies, procedures and country legislations.

Responsibilities:

1. Customer Issues & System Support

- Provide investigation support, track and monitor of reported customer issues escalated from front-office.

- Ensure reported issues are resolved timely, and any critical issues are timely escalated /communicated to stakeholders.

- Work closely with front-office and technology team to provide detailed customer issue and information to assist them with timely investigation, impact assessment, resolution, and root cause analysis (RCA).

- Initiate periodic meeting with technology and business partners to review and follow up on all open production tickets relating to digital channel services.

- Collaborate with cross functional technology & business partners to help speed up resolution of complex issues.

2. Servicing & Customer Experience Management

- Review customer satisfaction through tracking of support demand, and issue resolution turnaround time

- Perform analysis through data collated and identify process improvement or enhancement plans to reduce negative customer impact and improve overall customer satisfaction.

- Collaborate with journey owners to resolve identified customer journey gaps.

- Drive and execute channel process improvements to achieve operational excellence and better employee journeys.

Requirements:

-Qualification or experience in related field.

-Experienced in banking and financial sector preferred.

-Proficient in Microsoft Office and analytics.

EA License No. 01C4394 • RCB No. 200007268E • Lim Jia Jie EA Registration No. R22108969

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at https://www.persolkelly.com.sg/policies. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

Skills:

Minimum 7 years of experience in IT Infrastructure design, IT services management, and technical role.

Hitachi storage solutions, spanning from entry-level to enterprise-grade systems.

Strong technical background in Hitachi IT Solutions (Storage, Servers, and Switches).

Strong track record in managing IT Infrastructure and Operations.

Strive for continuous improvement and collaborate with all team members to solve problems.

Critical thinking and problem-solving skills

Hitachi Professional Certification(Mandatory)

The primary role of the Service, Crew is to provide support to the Restaurant Supervisor or Manager and any other persons or companies assigned, in a professional and timely manner.

This individual possesses communication, service-oriented, friendly, approachable, people management skill and good team player.

Job Highlights

• 14 Days of Annual Leave

• Meal Allowance ($)

• uniform provided

• Working Location: Ngee Ann City or Tras Street

• 5-Day Work Week

Key Responsibilities:

• Meet and greet customers

• Advise customers on menu and beverage choice

• Enhance customer dining services, such as adding tea, serving dishes and changing plates

• Any other duties as assigned by the Manager or Supervisor. Requirements:

• Previous work experience in F&B is an advantage.

• Good working attitude and an outgoing individual with a passion for customer service

• Energetic, cheerful, and vibrant

Requirements:

• Minimum 2 years relevant experience
• Passionate in culinary and desserts
• Team-player
• Innovative and creative
• Ability to work in a fast-paced environment

Company’s Profile

An established local company specializes in the Vacuum Application & Solutions.

Location: North

Working Hours: 6 Days Work Week

Benefits:

• Basic
• Performance Bonus
• Training Provided

Responsibilities:

• Responsible for the daily project operations of the company.
• Plan, supervise, execute and follow-up on all project actions and schedules.
• Lead and supervise workers to carry out site operations.
• Perform installation, testing, troubleshooting of machine.
• Carry out our preventive maintenance work for company and client sites.
• Capable of handling situational problems, looking into customer’s complaints and initiating corrective actions.
• Conduct or Attend Daily Safety Meeting/ Toolbox Meeting.
• Conduct On-Site maintenance services including Preventive Maintenance (PM) & Corrective Maintenance (CM)
• To prepare reports, documentation, quotation for site works.
• To perform troubleshooting independently.
• Ensure the compliance to ISO Standards and processes, WHS regulations, Code of Practices, Standards (QA/QC requirements) and Safe Management Measures.
• Prepare, submission and filing of Project-related reports such as Risk Assessment (RA), Method of Statement (MOS), Manpower Appointment, Permit to Work and etc.
• Ensure all documentation of records are up to date and filed accordingly.
• Any other duties assigned by the Management from time to time.

Requirements:

• Preferably 1 to 2 years of relevant experience.
• Possess a valid Class 2 or 3 driving license and own transport will be of advantage.

Your recruiter for this job: WhatsApp Ian @ 8512 3517 for a quicker response.

Ian Fong | R22106545

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Company: Insurance Company

Location: Central (Near MRT Telok Ayer Station)

Position: Administrative Executive (Part time) (Job ID: 18868)

Job Description:

• Providing oversea travel insurance supports with customers
• Communication with medical organizations
• Data entering on internal systems
• Making insurance claims
• Management of insurance claims documents
• Other ad-hoc and related duties when required
• Internal expense claims management

Job Requirements:

• Basic PC skill is required
• At least 2-3years of experience of administrative work
• No need of experience in related industry
• Advanced level of English to communicate with local coworkers, medical organizations, and some local customers
• Business level of Japanese to communicate with clients calling from Japan
• Attentive and willing to do office works
• Cooperative with other members and hospitality for customer supports

Interested applicants please send your resume to kuramoto at pasona.com.sg with email subject header "Job Application for Administrative Executive (Part time, Japanese speaking, Customer service) -KN (Job ID: 18868)".

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,

EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.

PDPA requirements on collection, use, and disclosure of personal data would not be applicable to EAs that are collecting such information as it is a regulatory requirement by Ministry of Manpower.

Please find Privacy Policy Agreement from the below link.
http://www.pasona.com.sg/privacy.html

Kuramoto Natsumi
EA Registration No: R23118271
Pasona Singapore Pte. Ltd.
1 FINLAYSON GREEN #09-02 SINGAPORE 049246
Direct: +65 6239-4208 | General: +65 6732-6933
Email: kuramoto at pasona.com.sg
URL: www.pasona.com.sg
EA License No:90C4069

Service Crew - Salad Bowl [3770]

Working Days: 4 days (public holidays off)
Working Hours: Mon-Thu 9am - 330pm (30mins break)
Salary: $1,400
Locations: One North MRT, need to rotate, 2 outlets only 5 mins walking distance between

Job Scope:

• Taking orders and interacting with customers
• Assembling food bowls and preparation of food
• Upkeep of store cleanliness
• Assist in ensuring smooth operations
• Opening set up and closing procedures (including dishwashing)

WhatsApp: +65 82026403

Email: [email protected]

14C7279 The Supreme HR Advisory Pte Ltd

R21103770 Chu Jenn Anne

Responsibilities:

• Register incoming patients
• Prepare the patient for examination
• Respond to patient phone call queries
• Inform patient of financial responsibility
• Prepare and file patient forms
• Verifying and updating patient information
• Assisting doctors and nurses if needed
• Scheduling appointments for patients

Requirements:

• Min GCE N/O/A Levels / Diploma and above
• Keen interest in the healthcare/ medical industry
• No experience needed, full training will be provided
• Basic knowledge of Microsoft Office
• Able to start work immediately

Interested applicants, please email your updated CV to [email protected]

Position Applied: PSA

EA Personnel No: R23114223

EA Personnel Name: Lynn Ho

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Job Responsibilities:

• Greeting Customers and providing a warm welcome.
• Taking orders and accurately recording customer preferences.
• Offering menu recommendations and providing information about specials.
• Ensuring that orders are prepared and presented correctly.
• Serving food and beverages to customers at their table.
• Refilling drinks and attending to any additional requests.
• Clearing empty plates and maintaining a clean and organized dining area.
• Handling customer payments and providing accurate change.
• Ensuring cleanliness in the dining area, including tables and chairs.

Job Requirements:

• Best with working experiences in F&B Field, Hospitality Management and/or other related field.
• A Customer-centric approach and the ability to provide excellent service.
• Willingness to work as part of a team and collaborate with colleagues.
• Accuracy in taking and processing orders is cruicial to ensure customer satisfaction.
• Being able to handle a fast-paced environment and adapt to changing circumstances.
• Effective verbal and written communication skills in English, fluent in Korean will be an added advantage.

Feel free to submit a job application to inquire about additional details regarding the job position.

This is a 12 months contract assigned to our clients

Work Location: Suntec

Salary Range : $2,500-$3,000

Shift Work Schedule

1. Comfortable with rotational shift and night shift

2. 44 hours per week (5.5 days of work)

3. Mon-Sun (including public holiday)

Job Description

1. Handle first level enquires, primarily incoming calls through our hotlines or other channels such as email

and webchat

2. Understand customers' needs and provide quick, accurate and satisfactory answers to their queries and

concerns

3. Guide callers in navigating the client website and using the available services

4. Gather customer feedback and sentiments and escalate to the relevant parties for further actions

5. Ensure proper documentation, notification, escalation, tracking and follow up of all interactions

with customers

6. Maintains and improves service level quality by adhering to standards and guidelines

7. Handle ad hoc duties as required

Skills Required

1. Minimum 12 months of call center environment

2. Education background: Minimum O Level and above

3. Multitask – Logging tickets, checking KBs while on the call

4. First call resolution expertise to close the call at CSO level.

5. Experience in dealing with Member of Public, Government/ IMDA/GovTech Contact Centre /

Service Desk agents are preferred.

5. Fast paced environment (can handle 50 calls per day)

We are looking for an IT service professional with customer and service orientation and proven working experience. Service Delivery Managers duty is to facilitate the planning, timely execution, and delivery of all relevant projects, on budget and within scope, in accordance with business priorities. In this position, you will be the first point of contact for our customers and responsible for internal communication on a business and operational level.

Successful candidates must possess strong leadership qualities, analytical skills, thrive under pressure, great people skills, and management skills. If you are dedicated and ambitious, FPT is an excellent place to grow your career.

As the IT Service Delivery Manager, you will be responsible for:

• Leading multiple teams of onshore and offshore resources to deliver projects on time and within budget for the programs / projects for which they have responsibility.
• Work with Account Managers to develop account strategy and plan that best leverages resources and strategies to meet customer expectations
• Maintaining end-to-end accountability for customer satisfaction and overall delivery excellence.
• Ensure that the right type and number of resources that are required to fulfil the planned projects are available and in place through cooperation with offshore managers, onsite and offshore recruitment teams.
• Responsible for programs financial management (P&L) and reporting and optimizing processes.
• Managing and leading complex stakeholders from both customers and internal FPT team towards the optimal solutions.
• Holding the teams to the highest standards, project discipline and accountability.
• Continuously improving the delivery model and strategy, implementing, and managing delivery with the associated teams.
• Identify, manage and resolve complex issues, preventing escalations, where possible. Identify appropriate resolution to achieve client satisfaction in a timely manner.

Job Requirements:

• Proven track record of delivering a collection projects and products for a portfolio size of $3M+
• 7+ years of business development, project delivery and client relationship management in a technology environment
• Strong customer orientation and able to manage customer expectations
• Ability to develop strategic plans and translate them to actionable roadmaps
• Ability to manage risk, and encourage strategic risk management based delivery in others to manage expectations and communicate effectively
• Excellent relationship building and interpersonal skills, including cross-cultural competence
• Strong leadership qualities and a passion for building high performing teams
• Certifications in Program / Project Management such as PMP, Scrum master, PMI-ACP

Service Delivery Manager (Biometrics, Data Centre)

Job Description & Requirements

Our esteem client is looking for a Service Delivery Manager

The Service Delivery Manager ensure service delivery meets quality standards and identifying areas for improvement, and implementing corrective actions as necessary

Responsibilities:

• Good in Managing service delivery budgets, including resource allocation, cost management, and revenue forecasting.
• Experience in handling Project Budgeting, Delivery, Scheduling and Management.
• Good in Client, Vendor and Stakeholder Management.
• Managing Service Delivery Contracts with customers. Negotiating terms, ensuring compliance with contractual obligations, and managing customer expectations
• Involved in Service Delivery Management.

Requirements:

• Strong in Service Delivery Management.
• Knowledgeable in IT infrastructure, system and networking.
• Experience in Managed Service Scheduling, Budgeting, Delivery and Management.
• Experience in handling Biometrics and Data Centre Management.
• Demonstrated Service Delivery Management and Project Management.
• Demonstrated experience in Managing service delivery budgets, including resource allocation, cost management, and revenue forecasting.
• Min. 5 years of Service Delivery Management.
• Good Degree in Electrical, Electronic Engineering

We respect your privacy and all communication will be treated with confidentiality.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

We regret only shortlisted candidate would be contacted.

LEE SOO HONG (Reg. No. R1872625)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Benefits:

1. Earn an additional $80 monthly through a performance incentive (Terms and Conditions Apply).
2. Participate in profit-sharing with our Profit Sharing Incentive.
3. Qualify for a Variable Performance Bonus.
4. Receive 2 complimentary Staff Meals.
5. Maintain a fixed 5-day workweek with reasonable hours.
6. Clock in 44 hours weekly with overtime pay for exceeding the set hours.
7. Enjoy 14 days of Annual Leave.

Job Responsibilities:

1. Oversee day-to-day operations of your assigned outlet.
2. Professionally address and resolve any arising issues.
3. Adhere strictly to F&B hygiene policies and procedures.

Requirements:

1. Ability to work split shifts, weekends, and public holidays (5.5 days / 44 hours per week).
2. Proactive, responsible, positive, and a positive role model.

Interested candidates can Whatapps +65 90850773

EA License 22C1383

EA Personnel R22110043

This is a 12 months contract assigned to our client

Work Location: near Commonwealth MRT

Salary Range : $2,300-$2,600

Timing

1. Shift time - 8am-8pm

2. 44 hours per week (5.5 days of work)

3. Rotating shift Mon-Sun (including Public Holiday)

Job Description

1. Log all incoming calls and email and record sufficient information to facilitate effective incident

processing.

2. Identify the impact, urgency, and priority of incidents

3. Provide initial troubleshooting and support for incidents.

4. Escalate incidents that cannot be resolved by the service desk to the appropriate Application Maintenance

team and monitor progress.

5. Seek confirmation for closure from the user when resolution is provided.

6. Serve as the first point of contact for all incidents

7. Prepare daily and weekly report (knowledgeable in excel)

Education

1. O Level

2. Pass O Level English

• Well Established Company
• Salary $2000 - $2800 + Incentives + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Tai Seng
• Working hours: Normal Working Hours
• Training provided for those without/lesser experience

Job Responsibilities:

• To respond to service calls and service/repair banking equipment (banknotes/currency machines) & office equipment (shredders) based on SLAs
• To provide & ensure routine maintenance servicing (monthly/quarterly) of banking & office equipment
• Compliance with regulatory guidelines & requirements
• Any ad hoc duties as assigned

Job Requirements:

• Possess at least a Professional Certificate/ Nitec in Mechanical / Electrical Engineering or relevant qualification
• Possess Class 3 or Class 2B with own bike
• Training provided for those without/lesser experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Well Established Company
• Basic $2500 - $3000 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Pioneer (Company Transport Provided)
• Working day: Monday to Friday
• Working hours: 8am to 5.10pm

Job Responsibilities:

• Liaise and coordinate with Parts & Service Sales Representative and customer on all the CVA activities
• Plan and schedule service jobs to meet department KPI’s, and customer timeline
• Raise and submit parts requisition to parts administrator to order, and to receive PM service parts for technician to execute the service job
• Raise purchase order to sub-contractor / vendor, goods receive and to compile require documents to finance department for payment
• Monitor customer machines working hours before due for PM service, open work order, monitor CVA work progress, and close job
• Provide administrative support to service department
• Ensure all work procedures and work processes comply with ISO9001/14001 Quality Management System
• Others ad-hoc duties as assigned

Job Requirements:

• Possess minimum GCE ‘O’ Level / Nitec / Diploma or equivalent qualification with 1-2 years experiences

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492

· Working Location: Jurong East

· Hourly Rate: $11.50 per hour

· Able to commit immediately till end February 2024 (Subject to monthly extension)

· Mon - Fri Office Hours (No work is required on weekends and PH)

Responsibilities:

• Render assistance to customers on their enquiries on schemes and services of the company
• NO SALES INVOLVED
• Training will be provided

Requirements:

• GCE ”O” Level and above
• Prior Customer Service experience
• Proficient in English and a second language so as to converse effectively with different groups of customers
• Excellent team player who is task-orientated
• Possess Good Customer Service Skills

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified

SINGAPOREANS ONLY

WELL KNOWN F & B ESTABLISHMENTS (RESTAURANTS) HIRING MUTIPLE VACANCIES:

SERVICE CREW

REQUIREMENTS:

- CUSTOMER SERVICE ORIENTED

- GOOD COMMUNICATION SKILLS

- WILLING TO WORK IN A F & B ENVIRONMENT

- WILLING TO ACCEPT F & B ROTATING SHIFTS

- KEEN INTEREST IN LEARNING ABOUT F & B

IF SUCCESSFUL, CANDIDATES WILL BE REWARDED WITH A GOOD CAREER PROSPECTS IN THE F & B INDUSTRY.

INTERESTED CANDIDATES, PLEASE APPLY HERE WITH RESUME

EILEEN PANG

EA REG: R1988493

BUSINESS LICENSE: 22C1222

EXCEDER CONSULTING PTE. LTD. (202227670D)

• Working Location: Tanjong Pagar (Maxwell Road)
• Hourly Rate: $11.50 per hour
• Able to commit immediately till end February 2024 (Subject to extension)
• Mon - Fri Office Hours (Not required to work on weekends and PH)

Responsibilities:

• Render assistance to customers on their enquiries on schemes and services of the company
• NO SALES INVOLVED
• Training will be provided

Requirements:

• GCE ”O” Level and above
• Preferably with Customer Service experience in the service industry
• Proficient in English and a second language so as to converse effectively with different groups of customers
• Excellent team player who is task-orientated
• Possess Good Customer Service Skills

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified

SINGAPOREANS ONLY

• No experience required.
• Basic English required
• Medical and Group Health Insurance
• Joining bonus during the 4th and 7th month of service

Are you passionate about airports and enjoy engaging with individuals from diverse backgrounds? We are looking for enthusiastic individuals who share our love for the aviation industry and are excited about helping passengers.

Responsibilities:

• Welcome and help customers politely.
• Give information about products or services.
• Listen and assist with questions or issues.
• Help with orders and returns.
• Keep the workspace clean.
• Follow company rules.
• Work well with the team.

Requirements:

• A genuine interest in airports, aviation, and the travel industry.
• Strong interpersonal and communication skills.
• Ability to work flexible shifts, including evenings, weekends, and holidays.
• Customer-focused attitude and a willingness to go the extra mile.
• Adaptability and a positive attitude in a fast-paced airport environment.

Tyson Jay Recruitment Pte Ltd | EA License No.: 16C7954

Ivan Lim | EA Personnel No.: R1109856

Job Details

• German MNC Freight forwarding company
• Perm role with comprehensive benefits (AL,Bonuses -AWS and VB, medical benefits, company trip yearly)
• Mon to Fri, Office hours
• Walking distance from Jurong MRT

Job Responsibilities

• Shipment coordination for specific accounts
• Check freight rates, transportation charges, manpower charges and all other charges in order to prepare the customer’s quotation request.
• Prepare air freight, sea freight, and road transportation quotation.
• Follow up shipment movement with overseas agents and update customers closely.
• Maintain and update SOPs, contact matrix, and transport mapping
• Work closely with the customers on common/recurrent service issues and provide improvements/ solutions
• The flexibility of ideas to transfer risk management into alternative solutions to ensure any service disruption could be recovered smoothly
• Support on quotations, tender management
• Contact customers following sales call to ensure ongoing customer satisfaction and resolve any complaints

Job Requirements

• Min Diploma holder, with at least 2 years of experience in the relevant industry
• Good team player with the ability to work independently
• Knowledge in Microsoft applications (Word, Excel and powerpoint)

Interested applicants, please send your resume to [email protected] or press "apply now"

Align Recruitment Pte Ltd (20C0253)

Tee Siew Mei (R1219651)