Job Scope

• Handle customer enquiries through emails and calls or forward to the relevant department for assistance.
• Update Company contact list (Excel spreadsheet, Portal, Linkus App)
• Update of ownership Listing.
• Ensure all letters are franked properly, fund requisition, (Update total numbers of letters frank into the spreadsheet every end of the day) and ordering of ink cartridges (When needed).
• Assigning company referral cases to agents, following up with calls, and updating the spreadsheet.
• Assisting to forward the commercial listing emails
• Other ad hoc duties as assigned by the manager.
• Provide prompt frontline services and perform administrative tasks and reception duties.
• Attending to walk-in, phone and email enquiries
• Maintain proper filing and disposal of confidential documents
• Identify and assess our salespersons' need to achieve satisfaction
• Build sustainable relationships and trust with our salespersons through open and interactive communication
• Handle complaints, provide appropriate solutions and alternatives within time limits; and follow up to ensure resolution
• Take the extra mile to engage our salespersons
• Assist in liaising and creating agency collaterals like name card design, mailers, etc
• Assist in the design and creation of graphics, and layouts for making name cards

Requirements

• Diploma holder of any discipline with 1 - 5 years of experience
• Proficient in MS Office applications
• Strong interpersonal and communication skills
• Team player and foster a cooperative work environment
• Knowledge of creative design tools (e.g. Photoshop/Illustrator/Indesign/Canva) will be a plus point

HOW TO APPLY:

If you are a team player, meticulous & organized, and more importantly, believe that YOU CAN MAKE A DIFFERENCE, we would like to hear from you. Simply submit your application with your updated Resume in MS Word Format to Then Eugene (EA Personnel Reg. No.: R22104742) by clicking the ‘Apply link’.

Please indicate the below information in your resume:

• Current & Expected salary
• Reason(s) for leaving
• Notice Period / Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence. By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process, or use full NRIC numbers during our screening and job application process. Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

Position: Customer Service Officer

Location: Mountbatten

Salary: Up to $2800

Job Description:

• Manage incoming calls, ensuring accurate coding and resolution.
• Collect precise customer information and update records accordingly.
• Verify support agreements and warranty validity following local guidelines.
• Log all calls, including compliments and complaints, in the CRM system.
• Enter complete and accurate data into the CRM tool.
• Scheduling appointments across service centers and ensuring mobility services are offered.
• Screen technical calls and direct them to the appropriate channel.
• Provide customers with call numbers for follow-up.
• Offer timely and professional general advice to customers.
• Assist in special product campaigns or promotions.
• Coordinate services, pickups, and deliveries for customers.
• Assist in generating required daily, weekly, and monthly reports.

Job Requirements:

• Must be comfortable to do OT.
• Capable of thriving in a high-pressure and fast-paced work environment.
• Minimum 2 years of experience in the Customer Service industry.
• Minimum 2 years of experience in Call Centre support.
• Strong Customer Service skills.
• Effective Communication skills.
  

Attention to: Hailey

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

Job Description

“Meet the People Behind the Scenes ”

We are an energetic and enthusiastic team that is always seeking to provide our customers with top-notch financial service similar to what you would receive from a private bank. It is our sincere belief that each customer is unique, and we strive to consistently amaze everyone who visits our branch. Working together, we emphasize teamwork to create a positive first impression on our customers. As the face of our organization, this role is of paramount importance to us.

"A Preview of the Role"

Our Customer Experience Ambassadors represent our company in a friendly, welcoming way. Wearing a friendly smile is important, but it goes beyond that. As an integral part of our business's front-end, you ensure that our customers feel exceptionally well cared for and that our business operates at its peak efficiency. It is your responsibility to maintain our professional image, to deliver excellent customer service, and to ensure that each customer's journey with us begins smoothly.

"Day-to-Day Activities"

A key part of your daily duties includes the following

• Provide financial solutions for clients through an understanding of their financial requirements
• Assist new customers with the application process
• Conduct eligibility checks on applicant’s application
• Provide clear and coherent explanation of loan contract terms, products and details to clients
• Timely follow up and update loan application status to the clients • Perform corporate and personal loan disbursement
• Schedule appointments with clients to facilitate payment
• Make follow-up calls with customers for better business opportunities
• Maintain a professional and organized environment
• Ad-hoc duties as per assigned by superiors

"Key Qualities"

We are seeking an individual with a friendly and friendly personality who is devoted to providing excellent customer service. To communicate effectively with Mandarin speaking clients, strong computer skills and excellent proficiency in both English and Mandarin are essential. This position also requires the maintenance of a presentable appearance.

"Value -Add Qualities"

Skills that can bring added value to this role include having prior experience with CRM systems, having worked in customer-facing environments like banking front offices, hotels, or esteemed service roles.

Requirements:

• Possess at least a GCE “O” level certificate.

• Independent, meticulous and detail-oriented

• Good interpersonal and communication skills

• Position: Front of House & Back of House Crew
• Working Location: One North
• Salary: $11-14/hour

Responsibilities:

• Assist in restaurant operations (either front or back of house- to be discussed)
• Deliver excellent customer service - Keep work areas, such as food preparation areas, and customer areas clean and organized.
• Stock work and customer areas with needed supplies, such as napkins, condiments, and cleaning supplies, and notify management when inventory levels begin to run low.
• Greet customers who enter the business and answer phone calls from customers.
• Full time roles are available upon request

Responsibilities:

• · Offer a professional, friendly greeting and engaging service
• · Assist in monitoring the guests’ needs, check and coordinate special requests such as special menu requirements, cake or flower orders, tables’ requests, and promotional offers
• · Allocate and check the table arrangement both prior and during service, ensuring special requests are met wherever possible
• · Check on guests’ satisfaction, attend guests’ needs and comments with proper follow up with Manager
• · Any other ad-hoc duties as assigned by the Company

Requirements:

• Able to work on split shifts, weekends and public holidays
• PC literate, well-organized and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

Customer Service Officer (Funeral Industry)

(Contract role, yearly renew)

• Working Day: 5-6-5-6 work weeks (follow roster)
• Working Hours: 8am to 5pm
• Location: Geylang Bahru
• Salary: Basic $2,500 - $3,000

Job Description:

• Handles phone-manning
• Data entries and record keeping
• Provide best solution or alternative to complaints
• Work closely with operations department
• Other ad-hoc duties assigned

Job Requirement:

• Diploma holder with a minimum of 2 years of customer service experience
• Possesses IT knowledge
• Able to do shift work, and work on Public Holidays and Overtime

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,300 - $3,000/Month & Monthly Bonuses ($200 - $700/Month)
• Clear Salary Progression & Annual Salary Review (Min 10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Our client is a MNC company, one of the leading players in the FMCG sector. Due to business needs, they are now recruiting a Customer Service Officer to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities of Customer Service Officer:

• Communicate and work closely with the various teams on the reception of customer orders, and liaise with the various customers accordingly on receipting/forecasting
• Input/Maintain data records using the company’s system for the various customers job orders
• Prepare the various customers’ account summary/statement and manage the invoicing process
• Address/Resolve the various customer concerns effectively and efficiently
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 2 years of relevant working experience in telesales

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a well-established MNC, one of the leading players in the Machinery Manufacturing sector. Due to their current expansion plan, they are looking for a Service Engineer to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Analyze errors and perform repairs to electronics, mechanics, etc
• Collaborate with relevant personnel form Service Center to determine solutions.
• Document all completed service and maintenance work/report.
• Conduct electrical and mechanical installation of equipment and provide commission for installation
• Provide preventive maintenance and advice to customers on servicing equipment and spare parts
• Implement service-updates and data protections.
• All other ad-hoc duties as assigned.

Requirements:

• Minimum Diploma or Degree in Mechanical/Mechatronic/Electrical Engineering or other relevant field studies
• Minimum 3 years’ relevant working experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

If you have a passion for providing exceptional hospitality services and a dedication to crafting unforgettable guest experiences, we'd love to connect with you.

Who are we?

CLAN — A term that instantly evokes a sense of kinship and community. A way of life embraced and translated into society by every culture the world over. And while a ‘clan’ may be a centuries-old concept, what it represents is as valued today as it has been through time — an extraordinary sense of belonging; an exclusive club with members of a similar frame of mind — and now the inspiration behind a fresh expression of hospitality that fuses authenticity with international expectations.

Job Expectations

• Collaborate closely with the Assistant Manager to ensure courteous services are provided to all hotel guests in a timely manner. Responsively and tactfully address guest complaints, requests, and enquiries.
• Understanding the guests’ preferences to ensure that services offered meet their needs.
• Stay well-informed about the hotel facilities and functions as well as be updated on all tourist-related information.
• Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.
• Approach any additional tasks assigned by superiors diligently and professionally.

Requirements

• O Levels or equivalent.
• Able to work rotating shifts, weekends and Public Holidays.
• Positive attitude with an outgoing personality and good communications skills.
• Those without experience are welcome to apply.

If the above resonates with you, what are you waiting for? Click Apply to send over your resume to us!

Our client is a Global Manufacturing MNC, one of the leading players in the Oil & Gas servicing sector. Due to their current expansion plan, they are looking for a Customer Service Specialist to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Assisting in acquiring and developing Company’s products.
• Manage in generating and processing of sales order schedules.
• Regularly engage/communicate with customers for sales.
• Offering consistent and efficient post-sales support to customers.
• Manage daily operations and orders in hand by liaising/cooperate with other departments.
• Responsible for the creation of necessary service manuals and procedures documentation by coordinating with the service department and customers to ensure timely availability.
• Acquiring technical information, drawings and data as needed.
• Coordinating with marketing team on customers’ needs.
• Active participation in meetings (e.g production and sales order review).
• Any other duties as assigned.

Requirements:

• Min Diploma or Degree in Business or other relevant equivalent field of study.
• Min 3 years relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Position: Customer Service Officer

Salary: $2500 - $ 3000 + AWS + VB

Location: Central Region

Working Hour: Shift Work

Responsibilities

• Manning of the officer tower reception counters and retail mall information counters including basic operations of systems e.g. office turnstile, BI CRM.
• To assist and support shoppers’ needs and requests at the customer service counter.
• Ensure all CX related reports are accurately recorded – inventory, redemption transactions, shift reports, lost & found, enquiries log.
• Resolve receipt dispute issues by liaising with merchant and shoppers.
• Respond to Live Chat and online enquiries, including feedback related to general enquiries and points accreditation.
• Engage shoppers during counter visits on the loyalty program.
• Respond to in-bound casual leasing enquiries for atrium space through online platforms.
• Follow up on leasing leads for pushcart and vending machines.

Requirement

• Possess a Diploma or equivalent.
• Minimum 2 years’ experience in relevant customer service role.
• Positive attitude, pleasant personality and a team player.
• Able to work in fast paced environment and has passion for service.
• Able to perform shift and willing to work on weekends and Public Holidays.

Penny Ong
Dynamic Human Capital Pte Ltd
Registration No: R23119168
License No: 12C6253

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g. NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.

https://www.mom.gov.sg/faq/submit-quarterly-referral-and-placement/are-employment-agencies-allowed-to-collect-personal-data

PROPERTY MANAGEMENT EXECUTIVE (Facilities Management & Building Service / Up to $4000)

Interested applicants can send your resume to 8739 9469 Janie / [email protected] and allow our Consultants to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

• Working Location: North / Northeast area
• Office: Ang Mo Kio
• Working days: 5.25 days // 8.30am to 5.30pm + OT, Sat: 8.30am to 1pm + OT
• Basic: $2500 to $4000 (depends on experience)

Job scope:

You will work closely with the Property Manager to provide excellent support to estate residents in executing daily estate inspections to ensure high quality standard of horticultural, maintenance and implement improvement works. In addition, you would need to manage and attend to residents/tenants’ feedback as well arrears cases.

Requirements:

• Min Diploma in Real Estate/Facilities Management/Building Services, Mechanical or Electrical Engineering or equivalent
• Able to work under pressure and work beyond normal working hours and on weekends/public holidays.

Fun Jia Jia (Janie) | Reg No: R22107945

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Job Description:

• Delivers excellent customer service to all customers and maintains a calm presence in a fast-paced challenging environment
• Provides quality beverages and food products while following health, safety and sanitation guidelines
• Follows operational policies and procedures, including those for cash handling, and maintains cleanliness of the store
• Ability to work in a fast paced and high pressure environment

Requirements:

• Experience in F&B industry will be an advantage. Candidates with no experience but are passionate in F&B are welcome as training will be provided
• Possess an Outgoing and Bubbly personality
• To be able to create a warm and friendly atmosphere with a high level of energy and spirit
• With a great service mindset and able to take feedback positively
• Must be able to communicate and read well in English
• Must be able to work a flexible schedule including shifts, weekends and public holidays
• Able to start work immediately will be an advantage

ATTRACTIVE BENEFITS!

5 DAY WORK WEEK!

Pls send your resume to [email protected] to apply

Our client is a Government link company in the FMCG industry. Due to their current expansion plan, they are looking for Customer Service Officers to join their Services team, in hopes of developing the current high performing team. They are located in the West – easily accessible.

Working hours:

3 rotating shifts (8.30am to 6pm, 10.30am to 8.00pm or 1.00pm to 10.30pm)

Working days: 5 days/week (inclusive of Saturday, Sunday and Public Holidays)

Location: Joo Koon

Job Scope:

• Serve as an ambassador, assisting customers with purchases and inquiries through various channels.
• Handle customer feedback via phone, email, social media, and live chat, ensuring timely resolution.
• Create feedback reports to analyze trends and contribute to service improvement.
• Collaborate with internal teams and logistics vendors to fulfill customer requests.
• Any other ad-hoc assigned duties

Job Requirements:

• Minimum GCE 'N' level or 'O' Level.
• Customer service experience is preferred.
• Working knowledge of systems like Zendesk or SAP is advantageous.
• Proficient in using Excel for data management.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email to [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No: 19C9682

EA Personnel No: R21101676

EA Personnel Name: Ng Zhi Qing Alethea

Role Overview:

Marine Service Engineers install, commission and repair the company’s full range of commercial products (Singapore, Southeast Asia and Worldwide). Promote the Service Organisation in SG. Provide technical support to internal and external customers.

• To perform service in Singapore and Southeast Asia, and when required worldwide, including troubleshooting, spare parts identification, repairs and maintenance of all equipment that Company sold to the ships.
• Write Service Report accurately and professionally in IFS MWO.
• To perform Supervision of Installation and Commissioning for new build ships where applicable.
• To take reasonable care for their own health and safety and that of other persons around you.
• Participate in Technical Training programs.
• Keep updated with all the Company new instructions on technical instructions, product changes, manuals etc.
• As required, provide global technical support to customers and/or other engineers.
• To support service control and other engineers with technical issues.
• To support the Service Agent network.
• To be aware of and comply with company standards of conduct and all relevant statutory requirements.
• To carry out any other reasonable management requests.
• To create and communicate process for any duty for which job holder is ensuring involvement from all.
• To be aware of and comply with Company Standards of Conduct and all relevant statutory requirements.
• To carry out any other reasonable management request

Required Skills:

• Minimum Electronics and Computer Diploma or equivalent.
• Experience of practical fault-finding on complex electronic equipments and systems.
• PC configuration experience with networking and IT skills.
• Ability to work at height or in confined spaces.
• Ability to work outdoors in all weathers.
• Ability to work away from home, weekends and overtime, often at short notice.
• Ability to work effectively on their own or as part of a team.
• A flexible and motivated work ethic.
• Ability to take the lead on projects and installations including planning and costing.
• Good communication skills internally and externally
• Personal background which will allow granting of SC clearance for military contracts- where applicable.
• Good English language – oral, reading and writing.
• Able to work in full English environment both internally and externally.

Highly Desirable:

• Experience in a marine electronics environment.
• Knowledge of computer hardware and network systems.
• Exposure to a wide variety of industry standards e.g. Navigation network system, Modbus, Control Logix, Ethernet.
• Installation/Repair/Service of navigation systems.
• GMDSS General Operators Certificate. Annual Radio Surveys for Class Societies.
• Driving Licence

Acquirable:

• In depth knowledge of operation of marine radars, gyros, autopilot, automation, VDR etc.
• Offshore Survival Certificate (rig work), CONDO training for deployed warship support.

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full time)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'A' levels or Diploma qualifications
• Possess at least 2 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

· MNC/ West / Perm / Up to $ 4K (Basic) + Allowance

· 12 hours rotation / 2-3-3-2 / Monthly rotation

· Service experience in control engineering / industrial automation

Our client, market, and technology leader in solutions for automated wire processing is inviting a suitable candidate to join them as a Service Technician

RESPONSIBILITIES

· Serve client’s equipment by project and service agreements

· Carry out preventive and corrective maintenance or repair

· Resolve any equipment faults and ensure quality of work.

· Identification and reporting of health and safety risks, accidents, incidents, injuries and property damage at the workplace.

· Inspect completed work to check that repairs have been completed correctly

· Complete all allocated tasks assigned

REQUIREMENTS

· ITE / Nitec / Diploma in areas of Electrical / Mechanical / Electromechanical Engineering

· Ability to read and interpret electrical and mechanical drawings.

· 2-3 years’ of service experience in control engineering / industrial automation (conveyors) / maintenance of plant/machinery/material handling equipment

· Experience in computerized maintenance systems

· Experience in pneumatic/hydraulic systems

· Excellent verbal, written and inter-personal communication skills

· General good attitude and workplace behaviour

OTHER INFORMATION:
Located @ West (On sites)
12 hours rotation / 2-3-3-2 / Monthly rotation
Salary negotiable (Will commensurate according to experience & qualifications).
The Company strives to achieve employee satisfaction and provides a conducive working environment, attractive incentives and remuneration to all staffs.

HOW TO APPLY:
If you are a team player, meticulous & organized, and more importantly, believe that YOU CAN MAKE A DIFFERENCE, we would like to hear from you.
Simply submit your application by emailing a detailed copy of your updated Resume in MS Word Format to Winnie Lee Siew Hong (Reg. No.: R1331635)

@ [email protected]
Or Click Apply Button to apply

Please indicate the below information in your resume:
• Current & Expected salary
• Reason(s) for leaving
• Availability to commence work
We regret only short listed candidate will be notified. All applications will be treated with the strictest confidence.

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice
We regret only short listed candidate will be notified. All applications will be treated with the strictest confidence.

By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:
In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease collecting, processing, or using full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application

Attractive opportunity with Local Bank with great working culture

Basic $2,200 + Performance Bonus

Working location: Central

5 days’ work week; Mon - Fri

Working Hours: 9am to 6.30pm

Job Responsibility:

• Handle all Service Quality email enquiries / complaints for Sales Team
• Handle compilation of Sales Team DNC request for processing
• Handles Mystery Shopping checks for Loans Specialist team
• To conduct call checks on sales teams
• In charge of all administrative duties for the team – filing/ordering of water/stationary/mailbox etc
• Assist with archiving needs for the team
• Assist with various monthly reports and decks
• Assist with invoice processing
• Conduct PC sweep / clean desk sweep / surprise drawer checks
• Other duties when required

Job Requirements:

• Min. Higher Nitec Qualification
• Meticulous and responsible team player
• Proficient in MS Office
• Good listening skill – Preferably to understand Chinese for call review
• Good follow-up skill
• Able to multi-task

Interested candidates kindly call/whatsapp/SMS 821210641 or email [email protected] for more information.

June Lee Yue Qing (R1874679)

Just Recruit Singapore Pte Ltd (EA12C6295)

Description:

• Process customer orders/enquiries daily by email, fax, or phone call.
• Close follow up with business units on fixed / ad-hoc billing; generating monthly report and posting of invoices.
• Coordinate and correspond to customer/sales on the sales order status.
• Coordinate with internal department to ensure smooth deliveries and resolve arising issues in a timely manner.
• Handle export shipments for intercompany and direct overseas customers.
• Prepare the shipping document for Singapore and export shipment.
• Support in investigations of internal / external complains to identify root cause and provide solutions.
• Ensure hazardous substance license from customers are valid and adhere to the regulation set by NEA and SPF.
• Ad-hoc duties assigned by manager.

Requirements:

• Diploma in any discipline with 3 years of relevant experience.
• Proficient in SAP
• Experienced in SC shipping experience

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Benefits Summary:

• AWS + Performance bonus
• Staff Discount at selected outlets in Changi Airport
• Flight Discounts
• Training Provided
• Transport provided if shift ends after 11:30pm or start before 6am

Responsibilities:

• Front-line customer service role
• Assist in checking in at counter, scan and check passports and boarding tickets
• Ensuring the smooth departure process
• Assist in Lost & Found Services and baggage tracing activities
• Ad-hoc duties as assigned

Requirements:

• Must be able to commit to shift hours
• Presentable and well groomed
• Positive attitude with excellent customer service skills

Interested candidates kindly click the APPLY NOW button.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities. By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application. *We regret to inform that only shortlisted candidates would be notified.*

Gao Shan (Jane)

Registration Number: R23118568

EA License No: 06C2859 (MCI Career Services Pte Ltd)

Job Description & Requirements

Roles & Responsibilities

Company with a chain of restaurants looking to hire individuals with enthusiasm for customer service. There will be opportunities to climb the ladder and be promoted to Supervisor and Manager position.

Customer Relations

· Interact with guests for entertainment and rapport while garnering feedback for the growth of company.

· Handle guests complaints and feedback with tact, to ensure all guests leave the restaurant with a smile.

Maintenance of Restaurant

· Maintain high levels of hygiene and cleanliness of restaurant to ensure pleasant during experience for every guest.

· Daily housekeeping to ensure highest quality of cleanliness.

Front of House

· As front of house crew, to maintain a friendly and positive vibe for both guests and colleagues by smiling and greeting.

· If on POS duty, candidate will be the last point of contact before guests leave, thus must ensure to solve any complaints.

Requirements

Language

· Fluent in spoken and written English

· Will be a bonus if candidate able to speak Mandarin/Korean

Experience

· Fresh graduates may apply with relevant education

· Preferably at least 1 year experience in customer service or F&B industry

About Us

Wine Connection Group owns and operates the largest chain of wine retail shops and full-service wine-themed restaurants in Thailand and Singapore. We are the exclusive importer of over 400+ labels of wines from around the world, craft beers, glassware and related accessories, as well as selected delicatessen products.

Since our inception in 1998, Wine Connection has steadily grown the number of wine retail shops and diversified into the full-service restaurant business by introducing the integrated retail wine shop – restaurant concept, becoming the leader in Thailand and Singapore with 81 outlets to date, and counting.

About the Role:

Are you a customer-focused individual with a passion for creating unforgettable dining experiences? If you're ready to take the spotlight as a Captain, join our team and become a key player in the symphony of culinary delights and top-notch service!

Job Scopes:

• Providing responsive and courteous service to customers through excellent service - including Interacting with guest to provide recommendations on food menu and to upsell food and drinks.
• Responsible for start-to-end process of providing excellent service to guest – including ensuring general cleanliness of outlet, setting of tables, taking orders, checking in on guests, and collecting payment from guests.
• Assist in the opening and closing procedures of the outlet.
• Work closely with service crew and the kitchen to ensure that the outlet is operated efficiently.
• Establish good rapport with guest to build guest loyalty – including handling feedback and complaint from customers.
• Managing ERP related tasks and responsibilities as required in the role.
• Carry out any other duties as per Reporting Manager and Food & Beverage Operations Manager.

Requirements:

• Passion in wine & service - candidates without experience are also welcomed to apply as training will be provided
• Prior experience in Food & Beverage/Hospitality will be beneficial!
• Proactive and enjoy interactions with customers
• Attention to detail and able to work well in a team
• Ability to work flexible shifts and schedules as per store requirements - including weekends, holidays and overtime.

Perks and Benefits

• Company Culture: Our company values teamwork, collaboration, and a positive work environmemt. We celebrate diversity, inclusivity, and a sense of belonging, ensuring that you feel valued and appreciated as part of our family! (We will also give you a gift on your birthday!)
• Competitive Compensation: We offer a competitive salary package that will be commensurate with your experience and skills, ensuring that your hard work and dedication are rewarded. (Yearly bonus and increment granted according to Employee and Company's performance)
• Career Growth Opportunities: We believe in fostering a culture of learning and development. You'll have access to ongoing training programs, workshops, and opportunities for career advancement within our company.
• Food & Beverage and Retail Discounts: As a valued member of our team, you'll enjoy generous discounts on our delectable offerings, allowing you to savour the flavours of our creations.
• Creative Environment: Our F&B company thrives on creativity, innovation, and fun. You'll be part of a fun dynamic team where your ideas are valued, and you'll have the freedom to express your creativity.
• Employee Recognition: We believe in acknowledging and celebrating the contributions of our team members. Outstanding performance and achievements will be recognized and rewarded through various employee recognition programs.

Responsibilities

• prepare the store (front-of-house and back-of house) for operations
• provide dining-in, take-away and delivery service
• handle hosting duties
• handle all customer queries
• provide excellent service experience to all customers
• perform cashiering duties
• handle food and beverage preparation
• maintain and upkeep kitchen equipment
• handle cleaning of dining area, kitchen and storage area
• carry out stewarding duties (in the absence of a dishwasher)
• ensure compliance to food safety, hygiene and sanitation standards according to statutory guidelines
• ensure that policies and standard operating procedures are strictly adhered to

Requirements

• secondary school education
• working experience is not required
• service-oriented with a pleasant disposition
• ability to work in a fast-paced environment

Work location/environment

• stores located islandwide
• 5.5 days per week (able to work on weekends and public holidays)

We are growing and looking to build up our team to ensure our current operations run well and have the team ready for upcoming outlets.

WHAT YOU’LL DO

The bar and front-of-house is your domain and the lifeblood of the business.

You will be responsible :

• For learning the ins and outs of the menu,
• You will take pride in having a restaurant that is spotlessly clean and set up ready to ensure happiness to the waiting crowd. Preparation is important, so ensuring the restaurant and bar are spotlessly clean and ready to operate at its highest level is your responsibility.

While the physical aspect of the job is helping take orders, preparing drinks, and serving food, the main responsibility is creating an atmosphere of joyfulness and enjoyment.

We are looking for crew that can connect with the customer and ensure their needs are met and they feel taken care of.

WHAT YOU NEED

A knack and passion for hospitality and a desire to work to the best of your ability.

A positive attitude and the traits of a team player.

Interest in our offerings; we want you to be excited about what we carry and able to share that excitement with the customers.

Good communication skills, the comfort of chatting with customers, and knowing how to guide a conversation.

PERKS

We strongly believe that a happy team member presents the best experience to our customers.

We offer:

- Competitive base salary (at least $2,400 to start with)

- Service charge share ranges from $150-$250 monthly

- Monthly sales target incentive program ranges from $50 - $150 (if sale target met)

- Annual leave, PH off days, sick leave, child care leave etc etc

- Overtime pay

- Meal allowance of $100

- Attendance allowance $50

- Staff discount (up to 30%)

- 5 - 6 days work week (neg)

- Long Service Award (starting from $500)

LOCATIONS

Odeon Towers (City hall station) or Marina One (Downtown station)