Provide customer service in monitoring freight to ensure timely arrival, accurate and timely customs declarations for final delivery to consignee within specified / agree timeframe

Follow up on inbound shipments and ensure timely delivery to consignee.

• Monitor flight/vessel arrivals and ensure timely feedback on arrival information to customer.
• Ensure to meet all Pharmaceutical & Healthcare requirement as per GDP/GDPMDS regulations and directives, as required.
• Ensure that discrepancy related to shipment is reported to customers and origin offices promptly.
• Complete customs competency test and able to file for customs entry whenever necessary/required.
• Ensure all paperwork are in proper order that meet customer profile and comply to local rules and regulations.
• Ensure Key Performance Indicators on customs entries are met within customers' requirements. Comply with Singapore Customs / Competent Authorities rules and regulations imposed as well as adhering compliance to Expeditors policy and expectations.
• Achieve 100 % customer satisfaction at all times through understanding customers' needs and handling requirements as well as ensuring 100% compliance.
• Respond to customer complaint and query with a sense of urgency and provide solution or improvement plan whenever possible.
• Answer all incoming calls promptly and politely.
• Develop good rapport with the customers.
• Ensure all data are entered into system timely and accurately.
• Ensure that freight and handling charges are billed to customers timely and accurately.
• Prepare and submit reports timely whenever required.
• Take up additional tasks as required to meet department's needs.

Other skills

1. Good working knowledge in computer software applications including E-Mail, Excel, Word and PowerPoint
2. Good interpersonal and problem-solving skills
3. Good communications skills with good command in written and spoken English.

Responsibilities

• Receive and screen patients arriving at the clinic
• Perform full process of registration, administration and make appointments for patients
• Prepare referral letters and main proper filing system for scanned documents
• Manage consult rooms before and after clinic
• Provide financial counselling to patients
• Provide excellent service standards and assistance to patients
• Perform counter and medical record duties
• Answer and handle telephone and upfront enquiries
• Provide supervision to ensure that clinic matters are attended to promptly
• Ensure clinic coverage with proper deployment

Requirements:

• Min GCE NO Levels or equivalent
• Min 1-2 years of working experience
• Prior working experience in healthcare setting will be an advantage
• Able to start immediate or no short notice
• Working Hours - Mon -Fri Office Hours

Interested candidates please send your updated resume to:

[email protected]
Attn: Patient Service, Associate Executive (Healthcare, Novena/ Up to $2800) #HKA

or call 6736 3280 to look for Kayley

We regret to inform that only shortlisted candidates will be contacted

EA Personnel: Kayley Ng Yin Yi (R1762843)

Company EA Registration Number: Recruit Express Pte Ltd (99C4599)

Responsibilities

• Responsible for answering calls, billings, bookings and customer experience.

Requirements:

• Min GCE NO Levels or equivalent
• Min 3-5 years of customer service working experience
• Prior working experience in hospitality / aviation/ healthcare setting willl be preferred
• Able to start immediate or no short notice
• Working Hours - Mon -Fri Office Hours

Interested candidates please send your updated resume to:

[email protected]
Attn: Client Service Executive (Healthcare/ Central, 5.5 days OH, $4000) #HKA

or call 6736 3280 to look for Kayley

We regret to inform that only shortlisted candidates will be contacted

EA Personnel: Kayley Ng Yin Yi (R1762843)

Company EA Registration Number: Recruit Express Pte Ltd (99C4599)

Responsibilities:

· Register patients and update patient information in the system

· Schedule appointments and manage the appointment calendar

· Answer phones and direct calls to the appropriate department

· Assist with patient inquiries and provide information about services

· Maintain patient records and ensure accuracy and confidentiality

· Ensure a clean and organized reception area

· Other administrative duties as assigned

Requirements:

· Min O level/ diploma or equivalent

· Excellent communication and interpersonal skills

· Ability to multitask and work in a fast-paced environment

· Compassionate and empathetic attitude towards patients

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Esther Lim Suk Hui

EA Personnel No: R1872808

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

The Opportunity:

• Opportunity to work in a reputable organisation!
• Salary: $1,900 - $2,200
• Location: Central
• Working hours: 40-44hrs per week
• No Experience is ok! – Training provided

Duties:

• Recording all actions of customer interactions and transactions into the system.
• Professionally respond to customer inquiries, issues and complaints.
• Provide general administrative tasks.
• Provide day-to-day support in the service operational areas.

Requirements:

• Team player who has strong communication and interpersonal skills.
• Possess critical thinking, able to keep calm and find unique solutions under complex situations.
• Willing to learn new things with good attitude.

Next Step

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' to drop your resume or send your resume to [email protected]
• *Only shortlisted candidates will be contacted.

Our Client who runs a well known cafe/restaurant, is looking to hire Service Staff with the following job description:

● Greeting and serving customers.

● Provide high quality of customer service to guests.

● Follow SOP on food & beverage preparation and order system.

● Serving customers of foods and beverages.

● Ensure sufficient stocks for daily operations.

● Minimize wastage and spoilage of food ingredients.

● Report for duty on time and neatly groomed.

● Perform opening and closing duties.

● Ensure that work stations are set up before the shift commences.

● Have full knowledge of the menu to recommend specific items to guests.

● Maintain cleanliness and housekeeping of work areas.

Please contact Marie of Recruit Inc at +65 98754252 or [email protected] if you are keen to apply for this position.

Registration No.: R23118419

EA License No.: 14C7334

Leading Retail Group with investment footprints across Asia Pacific, seeks dynamic individuals for the position of Customer Service Executive!

Responsibilities:

• Assist in handling of general customers’ enquiries and feedback as well as to support Facebook enquiries.
• Monthly submission and presentation of Monthly Customer Service / Loss Prevention Report.
• Assist in running of Customer Service Committee.
• Support company events, closed door events, Bookfest or Warehouse Sales.

Requirements

• Minimum GCE 'O' Levels or ITE
• Preferably with 2 to 3 years of customer service experience
• Possess strong customer service mindset and communications skills
• Good in written communications.
• Proficient in all Microsoft Office applications.
• Knowledge of SAP and Case Trust is an advantage.

Interested applicant, kindly submit full-detailed resume to [email protected]

We thank all applicants for writing in. Only shortlisted candidates will be notified

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Locations:

• Northeast
• North

Must be able to float around in either the Northeast / North region

Working Hours:

5.5 Days, 8.30am - 6pm

Job Scope:

• Attend to patients' enquiries and complaints
• Handle registration of patients and scheduling of medical appointments
• Assist the medical professionals in consultation room
• Provide administrative support such as data entry and scanning of records into system
• Other duties as assigned

Requirements:

• Min O / N or Nitec in any field
• Experience in customer service or healthcare would be advantangeous

Interested candidates, kindly send a copy of your resume to: [email protected]

Jessica Fong Zhi Tong [R1879124]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

Responsibilities:

· Register patients and update patient information in the system

· Schedule appointments and manage the appointment calendar

· Answer phones and direct calls to the appropriate department

· Assist with patient inquiries and provide information about services

· Maintain patient records and ensure accuracy and confidentiality

· Ensure a clean and organized reception area

· Other administrative duties as assigned

Requirements:

· Min. O level/ diploma or equivalent

· Excellent communication and interpersonal skills

· Ability to multitask and work in a fast-paced environment

· Compassionate and empathetic attitude towards patients

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Esther Lim Suk Hui

EA Personnel No: R1872808

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Responsibilities:

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min GCE ‘A’ Levels / Diploma and above
• No experience needed as full training will be provided
• Basic knowledge of Microsoft Office
• Able to commit for at least 3 months for temp roles

Interested candidates please send a copy of your resume to [email protected]

Email Subject: Patient Service Associate

Leon Leong De Cong
R1551708

Recruit Express Pte Ltd
EA License: 99C4599

Locations:

• Northeast
• North

Must be able to float around in either the Northeast / North region

Working Hours:

5.5 Days, 8.30am - 6pm

Job Scope:

• Attend to patients' enquiries and complaints
• Handle registration of patients and scheduling of medical appointments
• Assist the medical professionals in consultation room
• Provide administrative support such as data entry and scanning of records into system
• Other duties as assigned

Requirements:

• Min O / N or Nitec in any field
• Experience in customer service or healthcare would be advantangeous

Interested candidates, kindly send a copy of your resume to: [email protected]

Jessica Fong Zhi Tong [R1879124]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

Our client is a leading bank in Asia and they are recruiting for Customer Service Executive for the business banking division.

about the job

• Resolves customer issues and inquiries received through various channels (calls, emails and live chats) accurately and within the committed turnaround time.
• Resolves customer complaints and issues to the customer's satisfaction and accurately documents complaints, problems, and their solutions.
• Maintains up to date knowledge through individual and team training, attending meetings, and staying informed by reading information in the Contact Centre's knowledge management system.
• Safeguards the confidentiality of the Bank's customers and their data.

skills and experience required

• Degree in any discipline.
• At least 2 years of experience in a call center / banking / customer service environment is advantageous.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Responsibilities:

· Register patients and update patient information in the system

· Schedule appointments and manage the appointment calendar

· Answer phones and direct calls to the appropriate department

· Assist with patient inquiries and provide information about services

· Maintain patient records and ensure accuracy and confidentiality

· Ensure a clean and organized reception area

· Other administrative duties as assigned

Requirements:

· O level/ diploma or equivalent

· Excellent communication and interpersonal skills

· Ability to multitask and work in a fast-paced environment

· Compassionate and empathetic attitude towards patients

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Esther Lim Suk Hui

EA Personnel No: R1872808

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

• Manage invoicing and payment collection process.
• Coordinate with sales for accurate invoicing.
• Track and follow up on overdue payments.
• Address product inquiries and stock availability.
• Prepare proposals and update sales information.

Requirements:

• Minimum 3 years of relevant working experience.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

Outsourcing Team

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Responsibilities:

· Register patients and update patient information in the system

· Schedule appointments and manage the appointment calendar

· Answer phones and direct calls to the appropriate department

· Assist with patient inquiries and provide information about services

· Maintain patient records and ensure accuracy and confidentiality

· Ensure a clean and organized reception area

· Other administrative duties as assigned

Requirements:

· O level/ diploma or equivalent

· Able to start work immediately or on short notice

· Ability to multitask and work in a fast-paced environment

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

The Wolfgang Violin Studio. A music studio in Central District offers the position of

*Associate Operations

Manager(Front Desk and Customer Relations)*

In-house development and training will be provided for the suitable candidate who is looking for professional career development opportunities.

Required attributes : Outgoing person who enjoys engaging with customers.

Proficiency in spoken and written English

Adaptability in a fast paced environment

Benefits include performance and incentive bonus,

medical and insurance coverage, annual and sick leaves

Responsibilities:

· Register patients and update patient information in the system

· Schedule appointments and manage the appointment calendar

· Answer phones and direct calls to the appropriate department

· Assist with patient inquiries and provide information about services

· Maintain patient records and ensure accuracy and confidentiality

· Ensure a clean and organized reception area

· Other administrative duties as assigned

Requirements:

· O level/ diploma or equivalent

· Excellent communication and interpersonal skills

· Ability to multitask and work in a fast-paced environment

· Compassionate and empathetic attitude towards patients

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Esther Lim Suk Hui

EA Personnel No: R1872808

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

SHIELD is a device-first risk AI platform that helps digital businesses worldwide eliminate fake accounts and stop all fraudulent activities. SHIELD identifies the root of fraud with the global standard for device identification (SHIELD Device ID) and actionable risk intelligence, empowering businesses to stay ahead of new and unknown fraud threats. We are trusted by global unicorns like inDrive, Alibaba, Swiggy, Meesho, TrueMoney and more. With offices in San Francisco, Miami, London, Berlin, Jakarta, Bengaluru, Beijing, and Singapore, we are rapidly achieving our mission – eliminating unfairness to enable trust for the world. 

Responsibilities

• Work cross-functionally with Sales, Marketing and Customer Success to identify customers who are willing to share their story to help other businesses like them
• Lead process to produce high quality customer story content, including case studies, press releases, and customer video content
• Collaborate with Product teams, Customer Success teams, and customers to gather information for creating compelling and interactive case studies that align with Marketing and Business goals
• You will support the creation and distribution of Marketing assets including customer case studies, story slides for Sales, webinars, video testimonial, social media content, press releases, and more
• Prepare questions for customer interviews, conduct interviews, and work with Marketing and Product teams to create written and video testimonials that showcase the value and benefits of SHIELD products and services for use by Marketing and Sales teams
• Develop creative, new ways to tell customer stories that turn customer stories into emotional and inspiring brand awareness content

• 5+ year of proven experience in customer marketing, customer advocacy, or a related role
• The ideal candidate will be a flexible, cross-functional team player with a passion for storytelling, customer success, and innovation
• Significant experience in B2B technology marketing with a keen understanding of the Internet ecosystem and technical audiences
• Experience writing customer case studies and producing customer videos that showcase customer success
• Strong written and verbal communication skills
• Exceptional project management and organizational skills
• Strong interpersonal skills for building and maintaining relationships with customers and cross-functional teams
• Creative thinking and problem-solving abilities
• You are excited to find and tell stories to drive benefits for both customers and SHIELD

Basic Functions

We are looking for Marine Field Service Engineers for commissioning, troubleshooting and repair of marine Generator. Qualified candidates should have hands-on experience with assembly and repair of Marine Generator, and/or familiar with marine electronics and automation systems.

Specific Responsibilities

1. Standby support and 24/7 emergency call for customer support.

2. Providing after-sales technical support, site recovery and maintenance responsibilities to distributors/end customers.

3. Provide the installation, commissioning and on-site training to support the customers according to the scope of the project.

4. Generate a service report to customer in a systematic manner.

5. Investigate and handleall customers’ complaints related to product failures.

6. Investigates root causes of failures and recommend solutions.

7. Review and assist in determining the extend of damage and repairs of warranty claims from distributors.

8. Maintain close working relationship with our key customers to ensure the follow through until the issue is resolved.

9. Develop service training material, ensures all technical and training documents are up-to-date and organized.

10. Provides specific training to distributors and dealers for service and troubleshooting skillsets, ensuring optimum service level at all distributors.

Qualifications / Requirements

1. Diploma/degree in Electrical/Mechanical Engineering with at least 5 years of relevant experience

2. This position requires fair amount of traveling in the Asia Pacific and Southeast Asia Region

3. A team player with strong problem-solving skills and task oriented

4. Possess strong customer service orientation, enthusiasm for power generation products, electrical and control system

5. Candidates with equivalent professional background will be considered

6. Prior electrical and control experience with various control system (John Deere ECU and KDI ECU) and synchronization system will be advantageous

Angela Teh Ling Wei (CEI No.R1104464)

Contact Number:67860100

Email Address:[email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Job Description & Requirements

Job Description:

- Register and schedule appointments for patients

- Assist doctors with administrative tasks and/or simple procedures

- Manage email, phone and upfront enquiries from patients

- Perform cashiering duties

- Provide chaperone assistance to patients

- Ensure overall décor and cleanliness in the clinic

Job Requirements:

- Min GCE N/O level or Nitec and above

- No experience required - on Job Training provided

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

Overview

Momos is a rapidly growing company with its headquarters in Singapore and the United States. As part of our company's growth strategy, we are actively expanding our operations in the APAC region. Our main mission is to help our brands create happier customers at every location with AI. 

Momos is the Customer Experience Management Platform for multi-location brands. We work with groups such as Shake Shack and Baskin Robbins to power the entire lifecycle and automate everything with AI. Today, we are proud to be trusted by over 5,000 businesses globally. If you love to hustle and want to work for a mission-driven company, we would be thrilled to have you join our team.

The Role:

Momos is seeking a highly motivated and experienced Senior Customer Success Manager to join our dynamic Customer Success team. As a Senior Customer Success Manager, you will play a key role in ensuring our clients receive exceptional support and guidance. Your responsibilities will encompass deepening your understanding of Momos software, serving as the primary point of contact for clients, and providing strategic solutions to foster their business growth.

Primary Roles & Responsibilities:

1. In-Depth Product Knowledge:

• Develop an extensive understanding of the Momos software, including its features, functionalities, and setup processes.
• Stay informed about new updates, changes, and releases, and effectively communicate technical information to clients.

2. Client Interaction:

• Act as the primary point of contact for clients, delivering timely and effective support through various channels (email, chat, and phone).
• Address how-to questions and guide clients in navigating different tools within Momos, occasionally through virtual calls.

3. Issue Resolution:

• Conduct thorough investigations and troubleshooting to resolve client issues promptly.
• Escalate complex cases to the appropriate internal teams when necessary for efficient issue resolution.

4. User Support & Guidance:

Provide comprehensive support and guidance to users across our customer base, ensuring a positive and consultative customer experience.

5. Adaptability and Resilience:

Demonstrate composure, resilience, and flexibility as customer needs evolve and case volumes fluctuate.

Additional Responsibilities:

• Communicate thoughtful, customized solutions that empower customers to progress and enhance their businesses.
• Collaborate effectively with internal teams such as Customer Success, Account Managers, and Sales to identify opportunities for clients to leverage more of our platform or services.

• 3-5 years of proven Customer Success experience, preferably in B2B Software companies.
• Strong aptitude for creative problem-solving and a track record of tackling challenging scenarios.
• Proactive mindset, eager to learn, and committed to continuous professional development.
• Thrives in a dynamic environment, quickly adapting to changing priorities and customer needs.
• Passionate about working with customers, dedicated to exceeding their goals.
• Excellent interpersonal skills, maintaining a positive demeanor and outstanding communication abilities.
• Collaborates effectively with cross-functional teams to drive positive outcomes for clients.
• Demonstrates strategic thinking in identifying opportunities for account growth and ensuring long-term customer success.

• Location: Singapore

• Private Health Insurance

• Paid Time Off

Cultural Values

• Mission-driven and fast-paced, entrepreneurial environment.
• A collaborative and flat company culture.
• Comprehensive private health insurance.
• Discretionary trips to our offices across the globe, with global travel medical insurance (when it’s safe to travel!).
• Cross-cultural team bonding/networking.
• Love Food? Join our Team!

Equal Opportunity

Momos is an equal opportunity workplace where we embrace diversity and different cultures. We started as an international Company, and know that building an organization with different experiences, thoughts and opinions allows our team to grow and excel.

Location:

Central

Working Hours:

5.5 days / wk 8.30 - 6 and 8.30 - 12

Responsibilities:

• Appointment bookings

• Financial administration

• General administrative functions

• Handling of enquiries

• Management of patients’ records

• Processing of claims

• Public events

• Replenish inventories

• Additional responsibilities as assigned by supervisor

Requirements:

• Min N / O / A level / Nitec / Higher Nitec / Diploma in any field
• Prior experience in healthcare frontline will be advantangeous

Interested candidates, kindly send a copy of your resume to: [email protected]

Jessica Fong Zhi Tong [R1879124]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

COMPANY DESCRIPTION

NTUC Enterprise is the holding entity and single largest shareholder of the NTUC Social Enterprises. NTUC Enterprise aims to create a greater social force to do good by harnessing the capabilities of the social enterprises to meet pressing social needs in areas like health and eldercare, childcare, daily essentials, cooked food and financial services. Serving over two million customers, NTUC Enterprise wants to enable and empower all in Singapore to live better and more meaningful lives.

Kopitiam, a household name in the F&B sector is the latest addition to our family of NTUC Social Enterprises.

RESPONSIBILITIES

• Prepare basic, washing, peeling, chopping and cutting raw items
• Rearrange walk chiller and freezer raw materials based on FIFO
• Conduct pre-cooking checks on raw materials
• Prepare raw materials for the next meal
• To ensure all raw materials are labeled and dated
• Make cordial drinks if required
• Provide quality service if serving is required
• Collect food samples
• Adhering to kitchen's food handling Standard Operating Procedure
• Ensure the kitchen surrounding areas are cleaned properly
• Handles all equipment and utensils the proper way and clean as you go
• Track, record and replenish inventory as needed
• Suggest improvement activities across workstations
• Other work scope as required by business needs

Whats app/call-81880535

Attained Food Hygiene cert is an added advantage or training will be provided for those without the cert

Number76 is a fast-growing international beauty brand with multiple outlets based in Southeast Asia. We make not just beautiful hair but also a promising career path for every team member.

To facilitate our continuous growth in various aspects and nations, we’re seeking driven team members to join hands and stimulate the brand on an international level.

Salary Range

• SGD 2,100 onwards to SGD 3,100 for Fulltime
• SGD 1,400 ～ for Part-time

Working Location

• Orchard Gateway

Your responsibilities

• Be a part of the leading team in this highly-driven hair industry
• Shape the beauty journey of Number76 guests, including engaging and welcoming them to ensure their needs are taken care of
• Knowing the brand cultures and deliver the utmost Japanese hospitality to every guest
• Assist with designated branch operation flow

Requirements:

• Team player to work in multi-nationalities team
• Willing to learn from the beginning and able to adapt to different working cultures
• Able to work on shift hours
• Great physical mobility to withstand the busy working hours
• Great passion towards the beauty industry

Perks of working in Number76

• Attendance allowance
• Transportation allowance
• Company Trip – subject to company target and goals
• Hairdo Benefits excluding hair extension
• Chance to be promoted to Branch Manager.
• Attractive salary package with a competitive basic salary
• Travel and attendance allowances
• Annual salary increment
• Opportunity for career progression and thorough career growth planning

Department: Outpatient

Working Hours:

Monday to Thursday : 8:30am to 5:45pm

Friday : 8:30am to 5:30pm

One Saturday per 4 weeks: 8.30am to 12.30pm

Responsibilities

• Provide excellent frontline customer service and meticulous administrative support to the Outpatient Services
• Customer registration, appointment scheduling and reminders, collection of payment/deposits
• Respond to customer requests and enquiries
• Regularly update general patient records
• Undertake general reception and other adhoc clerical duties as assigned

Requirements:

• At least GCE N’ Level or ITE Certificate
• Prior customer service experience in relevant healthcare settings would be an added advantage
• Excellent communication and telephone skills
• Ability to communicate in vernacular languages is an asset (in order to liaise with vernacula speaking associates/patients)
• Must be able to work under pressure, multitask and meet tight deadlines
• Able to work in a fast paced environment

Interested candidates, kindly send a copy of your resume to: [email protected]

Jessica Fong Zhi Tong [R1879124]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599