We're looking for Fulltime Service Crew

The Paulaner Brauhaus Singapore family is growing and looking for new members with all backgrounds and experience to join our diverse family.

We are the Asian flagship store of the Paulaner brewery and offer a wide range of premium quality beers and typical dishes from Bavaria in an authentic environment.

What can we offer you?

Exciting international environment

Opportunities for individual development

Competitive salary with AWS (13th month salary), bonus

Training & great career opportunities

Meals, Uniform, Transport provided

44hours/5days/week, Annual leave, Medical Benefit, Insurance

25% staff discount

You are:

Experienced with highest level of professionalism
Able to work under pressure
Passionate of your work to offer the best possible service
English speaking with minimum Secondary School Education

Candidates who require work pass need not apply, unfortunately, there's no quota available.

Your responsibilities:

Take orders and advise on menu items as well as the latest promotions

Serving of food and beverages

Perform all duties in accordance to SOP/Management

Maintain cleanliness of work area and tables

Check guest satisfaction and attend to requests and inquiries

Come over to our booth to pass us your CV or you could forward to [email protected].

We will contact relevant candidates only, thank you for your understanding.

Prost,

Paulaner Bräuhaus Singapore

Customer Service Executive (5 months contract)

Location: Tuas, Company Transport / Transport Allowance ($120) if candidate possess own transport
Monday to Friday (8am to 5pm)
Basic: Up to $3600

Requirements:
Diploma holder and above
At least 2 years relevant experience preferred

Responsibilities:
To receive all inquiries, take note of the caller’s particulars such as name, position, Company, telephone and facsimile numbers, and other relevant details for subsequent follow-up by sales staff.
To assist in preparing proposals based on verbal or written information provided by the Sales and Marketing staff.
To prepare invoices, monthly reports for consolidated billing.
To maintain and upkeep the filing system and software on all aspects of waste information.
To assist Customer Service Manager to ensure smooth daily operational in the team.
To assist Customer Service Manager and Director – Sales in matters relating to customer care (feedback and complaints), collate market intelligence and marketing communications.
To update customer database in respect of customers and potential customers.
To coordinate with the various departments, i.e. logistic and operations dept to ensure customers’ requirements are met.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Summary of Responsibilities

• Conduct outlet briefings
• Ensure that outlet logbooks are up to date
• Ensure colleagues' grooming standard are being met and maintained to demonstrate a professional image for our guests
• Establish and maintain a monthly training plan according to the standards required
• Respond proactively to guest queries and to ensure appropriate action is taken in the absence of the manager
• Guide the operations to ensure that guest satisfaction is monitored and where appropriate, rectified
• Ensure that the restaurant is staffed according to operational needs at all times
• Assist the manager in liaising with other departments to ensure that outlet features are in good and clean condition
• Ensure that the place of work and surrounding area is kept clean and organized at all times
• Handle all guests’ requests and complaints politely, promptly and professionally

Job Requirements

• Minimum three (3) years of F&B experience in a same capacity in international luxury hotel groups
• Able to do shifts and work on weekends, 5 day work week
• Service-oriented team player with excellent interpersonal and communication skills
• Able to multi-task and work under pressure in a fast pace environment

TSBT Customer Service / Counter Sales

Salary: $1500 - $1800 + Allowance + OT (Gross up to $2000)

Location: Paya Lebar

Working Days: 5.5 Days Work Week

Working Hours: Monday to Friday 9am to 6pm, Saturday 9am to 1pm

Job Description:

• Deliver customer service to hotline calls, emails and walk-ins

• Processing of orders via various purchase options

• Processing enrolments of new customers

• Prepare daily sales report to ensure accurate payments received and stock quantities

• Assist with merchandise and spare parts purchase

• Filing of documents

• Checking of invoices with order forms to ensure invoices are keyed correctly

• Handle customer enquires

• Issue products to customers according to the purchases

• Packing of stock for deliveries and courier service

• Coordinate with courier to ensure timely delivery

• Daily stock count to ensure accurate and sufficient inventory level

• Order stock in to replenish

• Receiving of stock and arrangement of stock in warehouse

• Providing after-sales service (repair)

• Prepare inventory reports

• Any other ad-hoc duties

Requirements:
• Minimum 3 years of experience in customer service or sales administration

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Titile: Customer Service Officer

Working Days & Hours: 5 days, 8.30am- 5pm

Address: Jurong Port Road

Salary: $2500 -$3000

Company background:

HQ in Europe, company is a pioneer and a global leader in the international moving industry.

Purpose of job:

• To represent the company to the company’s corporate accounts.
• To provide the highest possible level of customer service.
• To manage the relationship between the company and the company’s corporate accounts: getting and keeping contact, following up the files, keeping a sales back-up
• Provide HR support

Job scope:

• Answer to phone enquiries / web enquiries
• To take down client’s removal details
• To set up survey appointments for sales department
• To take client’s requirements from the survey report & any other information source into account and formalize them in a quote for removal
• To ensure with the clients and the Operational Manager that the administrative file (export documentation) is duly filled and complete
• To promptly follow up on requests from direct client / branch / agents
• To prepare physical file, put in all necessary documents then pass to traffic department
• To tally details on system and physical document
• To update our internal excel sheets accordingly
• Ad-hoc task

Requirements:

• At least 1-2 years relevant experience in logistics / relocation industry

✅The Supreme HR Advisory Pte Ltd EA No: 14C7279

✅SAMUEL SIAW Reg No: R24124745

Job Descriptions:

• Ensure smooth daily administration and operation of the office.
• Planning and implementing the global administrative and general affairs management system, including the establishment of various standard forms, meeting SOP, introduction, and teaching of clerical tools, etc.
• Upkeep cleanliness and maintenance of facilities including liaising with vendors, upkeep of first aid supplies and fire-fighting equipment, ensuring reception and meeting rooms readiness at start and end of day.
• Record and update office inventory, ordering of stock.
• Manage procurement and replenishment of office, centers’ required consumables, stationery, and supplies.
• Provide logistics support such as room booking, prepare beverages, projector etc.
• Diary management and arranging appointments, booking meeting rooms and conference facilities.
• Other duties as assigned by Senior Management.

Job Requirements:

• 3-5 years relevant experience, such as co-working or sharing office management experience.
• With developed global administrative affairs, property management capabilities and SOP establishment experience is a plus.
• With project management experience is a plus.
• With office renovation experience is a plus.

Our client provides advanced instruments and systems designed for high performance across various industries.

• Prepare service and spare parts quotations to customer inquiries.
• Build and maintain strong customer relationships to ensure high-quality service and support.
• Perform in-house repairs and on-site commissioning for gas and water quality analysers, CEMS, and AQMS, troubleshoot issues.
• Collaborate with customers to address service concerns and offer technical solutions.
• Support the project team in conducting FAT and SAT and deliver product training to end users and distributors.

Requirements:

• Degree in Mechanical Engineering/Environmental Science Engineering or equivalent.
• At least 2 years of experience in the analytical instruments.
• Good knowledge of gas analyzers, CEMS, and water quality analyzers.
• Customer-oriented with a positive attitude, along with excellent planning and time management skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Service Delivery Lead

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for a Service Delivery Lead to support their banking APAC network infrastructure portfolio.

Responsibilities:

- Lead the APAC network infrastructure team

- Manage the lifecycle of network components, from planning to decommissioning

- Lead contract negotiations and manage relationships with network service providers and hardware vendors

- Identify and mitigate risks, including security vulnerabilities and service disruptions

- Drive initiatives to enhance network performance, reliability, and security

Requirements:

- Proven working experience in network support and service delivery

- Familiar with capacity planning and management

Additional Information:

- Location: HarbourFront

- Working hours: Monday to Friday, 9 am to 6 pm.

- Competitive salary commensurate with experience, with 14 days of Annual Leave and above market medical coverage / insurance.

- Start off as a 1-year contract with 2 months' notice period.

• Working days & hours: 5 days, 8:45am – 5:45pm
• Salary: $2000 - $2500 + commission
• Working location: Tanjong Pagar

Requirements:

• Diploma or equivalent.
• 1-2 years of customer service experience, specifically in a hotel tour desk or similar role.
• Knowledge of Singapore attractions and tour packages.

Responsibilities:

1. Guest Engagement:

• Greet and engage with hotel guests, offering assistance and information.
• Provide details about Singapore attractions and available tour packages.

2. Sales and Promotion:

• Promote and sell Singapore attractions, tour packages, and related services to hotel guests.
• Assist guests with the booking of tours and activities.

3. Inquiry Handling:

• Respond promptly and courteously to guest inquiries regarding tours, attractions, and travel arrangements.
• Provide accurate information and recommendations.

4. Complaint Resolution:

• Address guest complaints and concerns with patience and professionalism.
• Take appropriate actions to resolve issues and ensure guest satisfaction.

5. Documentation:

• Maintain accurate records of tour bookings, guest preferences, and complaints.
• Collaborate with tour operators to confirm reservations and resolve discrepancies.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

As part of the Global Controls Team, you will work with highly motivated innovators in the data centre (DC) industry. You will innovate, deploy, optimise, and maintain the automation systems within our DCs which consist of building management systems (BMS) and electrical power monitoring systems (EPMS). You will develop new processes and standards while innovating in the controls space.

As part of your role, you will be required to travel domestically / internationally (25-50%) in order to support multiple DC clusters.

Key job responsibilities
As a Controls Service Engineer you will:

• Perform controls root cause analysis.
• Schedule and supervise Quarterly maintenances for BMS and EPMS.
• Provide vendor management.
• Develop scope of work for site improvement projects.
• Review controls sequence of operation and provide feedback to design.
• Provide technical assistance to internal customers during life cycle of the data center.
• Participate in a global on-call schedule within the SGT time zone.
• Ensure data center controls are deployed in accordance with scope of work (SOW) and specifications.
• Review and provide feedback on mechanical, electrical, and plumbing (MEP) drawings.
• Develop and modify controls logic programming.
• Develop and modify graphical user interface.

About the team
About AWS

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic qualifications

• B.S. in an engineering-based discipline
• 5 years of experience in either design programming, or startup/commissioning
• Experience in project management
• Demonstrated understanding of communication protocols (MODBUS, BACNET)
• Demonstrated understanding of engineering documentation, electrical diagrams and standard operating procedures

Preferred qualifications

• Experience with controls in data centers or other critical facilities
• Project Management Professional (PMP)
• Proficient with Microsoft Office Suite and project management software.

Job Responsibilities
• Responsible for handling food and beverage orders and serving guests.
• Provide friendly, excellent service to all guests.
• Assist fellow Team Members to perform preparation and setting up in the restaurants for food service and ensure all available amenities and utensils are properly stocked and inspected prior to service.
• Assist guests on their respective requests, conduct suggestive and up-selling, well-versed in all aspects of the menu.
• Handling all restaurant telephone and email reservation enquiries.
• All other administrative duties in the restaurant

Job Requirements
• Minimum Secondary school education with ‘O’ Level passes; Diploma in any field is an advantage
• Minimum 1 year in a guest service / guest contact roles, preferably in a hospitality organization
• Possess food hygiene and safety certification
• Willing and able to work on shifts, weekends and public holidays
• Possess a well-groomed, professional appearance

Our client provides advanced instruments and systems designed for high performance across various industries.

• Prepare service and spare parts quotations to customer inquiries.
• Build and maintain strong customer relationships to ensure high-quality service and support.
• Perform in-house repairs and on-site commissioning for gas and water quality analysers, CEMS, and AQMS, troubleshoot issues.
• Collaborate with customers to address service concerns and offer technical solutions.
• Support the project team in conducting FAT and SAT and deliver product training to end users and distributors.

Requirements:

• Degree in Mechanical Engineering/Environmental Science Engineering or equivalent.
• At least 2 years of experience in the analytical instruments.
• Good knowledge of gas analyzers, CEMS, and water quality analyzers.
• Customer-oriented with a positive attitude, along with excellent planning and time management skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• To supervise and coordinate the activities and work of the Junior Captains and Captains
• To supervise a station and ensure that standards are maintained at all times
• To personally coach, train and develop the F&B service team members to ensure good food and beverage knowledge, sequence of service delivery
• To ensure the smooth preparation of the restaurant side-stations, mise-en-place and table set-ups as per outlets
• To continuously collect feedback from guests and report it back to the Management
• Work in close cooperation with the Kitchen and Stewarding as well as the Outlet Cashiers to ensure a smooth running operation
• Contribute to meet and maximize the monthly revenue budget for the respective outlet
• Execute outlet operations including food and beverage promotions, customer service and inventories
• Lead the Front of the House staff in training the following: restaurant standards, wine service and customer service
• Assist F&B Management in monitoring labor, inventory
• Monitor the performance of outlet service staff. Supervision duties include; delegating responsibilities, scheduling, coaching and correcting, evaluating, interviewing, training and mentoring of staff
• Maintain Restaurant inventory, cleanliness, food rotation and menu consistency
• Responsible for training team members for their responsibilities during all meal periods and events
• Assist the F&B Management in all kitchen efforts, staffing and inventory controls as assigned
• Assist in the execution of the strategic plan including forecasting, budget management, profit and loss accountability, cost control and inventories
• Conduct inventory for par levels of food, beverage and paper supplies. Assist in establishing methods for inventory control and adhere to purchasing procedures
• Ensure proper maintenance, cleaning and operation of the outlet and service equipment
• Perform all other duties assigned by the Manager

Requirement:

• 2 years of experience in banquet servicing is preferred

You will lead Network Services / support team Team, where you’ll play a crucial role in leading the NOC Team integrity and optimising network infrastructure. You’ll also work as network services lead to ensure SLAs are met, handle escalation and ensuring problems are resolved . You will also be looking for continuous improvements in our Network services and ensuring compliances with regulatory standards and guildeliness. Additionally you will establish network operational guide and standards and ensure compliance to them

Requirements:

• Bachelor’s degree in computer science, Information Technology with min 5 years of experience in leading network team
• Should have good experience in network implementation and operation
• CCNP certification
• good knowledge in various network protocols and network security
• Experience working with firewalls and load balancers
• Good experience working with SLAs and ITIL
• Good communicaiton skills

Interested candidates please email your latest resume to [email protected]

About Service Cloud:
Service Cloud is a game-changer in the realm of customer service, designed to elevate support operations to new heights. Imagine a platform that seamlessly integrates all customer interactions—whether through email, phone, or messaging apps— into a unified system. This is exactly what Service Cloud does, transforming every customer communication into a case that is intelligently routed to the right service agent for swift resolution. Combined with AI (Agentforce), Service Cloud is at the forefront of transforming customer service experiences. Find out more about Service Cloud and Agentforce
If you are an experienced Account Executive interested in a career in sales, working with customers to solve problems with our Service solution & AI - then read on to learn more!


Role Description
We are currently looking for a driven and enthusiastic experienced Sales professional with knowledge of technology and proven B2C and/or B2B sales and account management experience! You will be selling our Service Cloud, AI and Agentforce products across a regionally aligned portfolio of accounts. As a Sales Account Executive, you will work in partnership with the existing Account owners and carry quota for the product sales to develop business opportunities and revenue growth:

Your Impact:
Our Cloud Specialist Sales team is growing, and we have newly created role based in ASEAN, looking after a range of Enterprise and Commercial customers. We are looking for Cloud Account Executives (sellers) who are passionate about and want to get involved in the power that AI and Agentforce will bring to our Service Cloud offering. As a Service Cloud Account Executive, you will leverage the untapped potential of Service Cloud by partnering with existing account owners (Core Account Executives) and be responsible for achieving a dedicated quota for Service Cloud product sales.

You will formulate and implement a strategic sales approach within an assigned region, driving revenue growth by penetrating the existing customer base and developing new opportunities, positioning the incredible value of key Service Cloud solutions. Establishing yourself as a trusted advisor for the Services industry, you will work closely with customers to deeply understand their unique challenges and goals, identify opportunities where our Service Cloud solution can help them achieve their business objectives, and blaze new trails within their organizations.

Responsibilities:
Develop and implement successful campaigns across the Service Cloud Field Service, Digital Engagement & install base, prospects, and whitespace.
Personally build new leads from prospecting efforts and assist others in thoroughly qualifying leads and sales opportunities.
Leverage business from new and established relationships.
Strategize, negotiate, and close business deals.
Understand the commercial aspects of the Service Cloud solution.
Exceed an annual sales quota by running a full sales cycle to address client problems and transform their business related to their contact center needs.
Enable and educate internal teams to ensure they can successfully seek Service Cloud opportunities.
Be customer-facing as required.

Requirements:

• Achiever - proven success achieving set sales targets and familiar with complex deal cycles. Strong sales discipline and tenacity, able to see a path forward despite challenges.
• Passion for Services - experience selling similar solution stacks, or management positions in the customer service industry, or a subject matter expert
• Strategist - Able to develop and execute strategies, bringing everyone along on the journey. We need you to amplify the Service Cloud message across internal and external stakeholders
• Value selling - demonstrated experience in uncovering customer needs, curious and always asking "why" to unlock how Service Cloud can add value to the customer
• Team seller - collaborate with multiple internal and external stakeholders to drive the best outcomes for the customer and Salesforce, negotiating & influencing outcomes
• Trusted partner - Passion for working with customers and guiding them on the Salesforce Customer Journey.
• Multi-tasker - able to multi-task & organise time effectively to manage multiple deals simultaneously

This role is perfect for those who prefer a collaborative, team value selling approach for a dedicated product solution but enjoys the adrenalin of closing deals and hitting targets. By focusing on Service Cloud, you will become a subject matter expert on the value it will bring to customers whilst still contributing to our business growth in a fast-paced, collaborative, and fun atmosphere.

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Student Service Executive and invite talented individuals to join us in our mission.

Job Description:

• Administer students' admissions, withdrawals, course completions, attendance tracking, and payment processes.
• Manage the front desk and attend to walk-in customers, student inquiries, feedback, complaints, and requests.
• Respond to email and phone inquiries related to courses.
• Coordinate various school administrative matters between different departments.
• Provide assistance to the Head of Department and lecturers as needed.
• Assist with ad-hoc departmental responsibilities, such as marketing workshops, outreach, student orientation, and graduation ceremonies, as required.
• Perform other tasks as directed by the Department Manager or Vice President, Academic.

Job Requirements:

• Diploma in Business Administration.
• Two years of relevant working experience in a private education institution.
• A good track record in the service industry, with a passion for customer service and achieving excellence in customer satisfaction.
• Effective interpersonal and communication skills, both verbal and written.
• Ability to adapt to evolving priorities.

About the Company

We are a leading provider of corporate solutions and equipped with diverse expertise and tailored advice that benefits businesses from all over the world. Headquartered in Singapore, our strong regional presence spans 9 strategic markets, including Australia, Hong Kong SAR, India, Indonesia, mainland China, Malaysia, Philippines, and Vietnam. With over 1,500 dedicated professionals, we offer a comprehensive suite of services, including corporate secretarial, accounting and tax, payroll and HR, and compliance solutions.

Responsibilities

• Responding in a timely manner to service issues and requests & support internet users for email and other technical assistance
• Installing and configuring computer hardware, software, systems, networks, printers, and scanners
• Monitoring and maintaining computer systems and networks
• Deliver technical support to employees across the organization, either in person or remotely.
• Set up accounts for new users and ensure a seamless onboarding experience
• Repairing and replacing equipment as necessary
• Testing new technology
• Maintenance activities for regular and adhoc system patches or upgrades
• Server administration, network administration, desk and networking support for business users and clients
• Manage daily backup of server and user files along with safekeeping, transfer, migration or recovery of data
• Contingency planning and information systems administration
• Oversee the installation, upgrade, maintenance, and troubleshooting of computer and network hardware and software
• Handle other ad hoc tasks and assignments as needed

Requirements:

• Degree in Information Technology, Computer Science, Information Systems or equivalent
• Must be familiar with Windows environment for client PC & servers
• At least 5 years of relevant experience

Why Join Us:

We are committed to supporting the holistic well-being of our people as they grow alongside us.

We cultivate a community where talent is nurtured and recognized, innovation thrives, and achievements are celebrated. Our health and wellness benefits offer physical, mental, and emotional support for both our team members and their families.

Along with annual leave, performance bonuses, medical and insurance coverage, you can enjoy added benefits such as birthday leave and family care leave.

Temp Customer Service, $12/hr, CBD area, START ASAP !

• CBD area
• Monday to Friday 9am to 6pm
• START ASAP
• 3 months contract

Job description:

• Respond to customer inquiries via phone, email, or chat promptly and courteously.
• Convert handwritten words and numbers into excel file.
• Complete data entry within SLA and with accuracy.

Requirements:

• Demonstrates a customer-focused mindset, with strong listening, comprehension, and responsiveness to customer needs.

Interested applicants, kindly WhatsApp to 87511349 and email your updated resume to [email protected] and we regret that only shortlisted candidates will be notified

Yvonne Chai Cheng Man

Reg No: R23115356

EA License: 23C2060

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

Responsibilities

Customer Relationship Management

• Develop and maintain long-term relationships with leasing customers, acting as their primary point of contact for all service-related needs.
• Proactively engage with customers to assess satisfaction, understand their needs, and identify areas for service enhancement.
• Coordinate regular follow-ups and manage feedback loops to address customer concerns and ensure consistent satisfaction.

Customer Service Enhancement

• Analyse customer service touchpoints to identify areas for improvement, working closely with the operations team to implement changes.
• Collaborate with fleet and operations teams to ensure seamless and prompt service delivery, including on-time vehicle maintenance and service updates.
• Establish customer service standards tailored to the leasing business and ensure these are upheld across all customer interactions.

Service Performance Tracking and Reporting

• Monitor and report on customer satisfaction metrics, including NPS (Net Promoter Score) and Customer Satisfaction Score, identifying trends and recommending action plans.
• Conduct customer satisfaction surveys, analyze data, and present findings to management to guide service improvement initiatives.

Customer Experience Projects and Initiatives

• Lead customer experience enhancement projects, such as loyalty programs, customer appreciation events, and feedback collection processes.
• Develop and implement programs for customer engagement, aiming to build loyalty and foster a community among leasing clients.
• Work closely with marketing team.

Training and Staff Development

• Provide training and support to operations and service staff on customer experience standards and best practices.
• Coach staff on effective communication techniques and proactive problem-solving to enhance customer interactions.
  guidance and coaching to all staff so as to ensure consistent excellent service quality.

Requirements

• Degree in Business related field with 3 years of experience in customer service, customer relationship management, or a related field, preferably in the automotive or leasing industry
• Possess Class 3 Driving License
• Highly effective engagement and communication skills
• Mon - Friday, 8.30am - 6.00pm, Ubi
• Job Reference: QXWRXR73

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9754

EA Registration Number: R22110899

EA License number: 02C4944

EA Personnel: Celeste Wong Xin Yann

WHY DUPONT?

At DuPont, our purpose is to empower the world with essential innovations to thrive. We work on things that matter!

Get to know our Purpose and make it yours by bringing innovations to market and give back to communities in which we work and live. Get to Experience a collaborative environment where teamwork is celebrated with flexibility and inclusivity. Have the Opportunity to build a rewarding and fulfilling career.

The role is open to both experienced working professional and graduate from university and polytechnic. This is a 12months renewable contractual position, with career path to growing to be an account manager.

ABOUT THIS ROLE

The Customer Success Representative plays a crucial role in ensuring that clients not only achieve their immediate goals and achieve maximum value from the company’s products and services, fostering strong relationships, and enhancing customer

RESPONSIBILITIES

• Receive and process, quotes, and order changes for assigned customers within turnaround parameters and reviewed by senior level Customer Success Representatives. Provide customer with pricing and delivery information based on company procedures and policies.
• Work with Sales, Product Management, Production to track existing orders for customers to ensure on-time deliveries and resolve any late orders in advance of due dates. Communicate shortages and engage Laird global site to resolve delays daily. Assist with expedites and coordinate deliveries with Laird Sites and Customers.
• Confer with internal and external customers to resolve customer problems with orders, deliveries, quotations, quality, and forecasts.
• Utilize Customer Complaint database and follow through to closure
• Perform at a novice to intermediate level answering customers' questions about products, prices, and availability.
• Assist with creation and process basic quotes and quote requests from customers, sales, Technical Support Engineers, and Field Application Engineers using existing pricing.
• Obtain customer forecasts, complete excel templates and coordinate with the Demand Analyst.
• Assist with compiling requested documentation including Supplier Surveys, RoHS, Conflict Minerals, HTS Codes, new customer set up, and order related documents.
• Complete customer scorecards and address areas of improvement with sales and the manufacturing site.
• Manage B2B portals as required by customer
• Manage customer data as required in CRM.
• Adheres to quality and safety systems or maintenance of quality and safety standards.
• Perform other duties as assigned or necessary to meet changing business conditions.

• Role: Fulfilment Officer [ Bank Processing ]
• Working Location: Mapletree Business City (Pasir Panjang / Labrador MRT)
• 5Days Mon to Fri 9am to 6pm
• Basic Salary: $2500

Responsibilities & Duties:

1. Do follow ups calls to clients
2. Assist them to submit their applications through bank system
3. Follow up pending documents with clients and processing team
4. Submit end day report to the management
5. Objection handlings
6. Work closely with relevant departments to resolve clients’ issues and concerns
7. Products and systems training will be provided
8. Training provided

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279

• Global Start Up
• Regional Exposure

About Our Client

Our client is an innovative start up providing AI-powered solutions aimed at transforming businesses with cutting-edge automation, machine learning, and AI-driven insights. They empower people to optimize their delivery, growth, and drive sales-enablement. As they continue to scale, they are looking for a leader to spearhead their Customer Success team in the APAC & India region.

Job Description

• Leadership & Strategy:Lead, inspire, and manage the Customer Success teams across APAC & India, with a focus on hiring, developing, and retaining top talent.
  Build and execute a regional customer success strategy to drive adoption, reduce churn, and increase customer lifetime value.
  Collaborate with senior leadership to align customer success strategies with company goals and ensure customer satisfaction remains a top priority.
  
• Customer Retention & Expansion:Ensure that customers in the region achieve maximum value from the solutions, driving both retention and expansion.
  Develop and implement customer success programs tailored to the unique needs and challenges of clients in your regions.
  Monitor customer health, proactively identifying at-risk accounts and collaborating with internal teams to resolve issues and retain customers.
  
• Customer Advocacy & Relationship Building:Cultivate strong relationships with key customer stakeholders, becoming a trusted advisor to ensure success and satisfaction.
  Lead regular business reviews with customers to track progress, identify opportunities for improvement, and enhance customer relationships.
  Develop case studies, success stories, and testimonials to serve as customer advocacy for future business development.
  
• Cross-Functional Collaboration:Partner closely with Sales, Product, and Marketing teams to align on key initiatives, product updates, and customer feedback.
  Provide feedback to Product and Engineering teams on regional customer needs, pain points, and feature requests to enhance product offerings.
  

The Successful Applicant

• About 8 years of experience in Customer Success with at least 2 years of managerial experience
• Experience in in Tech/SaaS sector is a plus
• Ability to lead a small team of 2, located remotely
• Ability to work autonomously
• Previous experience targeting India & APAC is a plus, since this would be your area of coverage

What's on Offer

• Stock options
• Seeding Stage Start up
• Strong Autonomy
• Unlimited Annual Leaves
• Expansion plans for 2025!

Contact

Antoine Ratajczak (Lic No: R1985336 / EA No: 18C9065)

Quote job ref

JN-122024-6626029

Phone number

+65 6416 9849

Michael Page International Pte Ltd | Registration No. 199804751N

Position: CS Executive (1yr contract) - (with potential for renewal)

Working Days: 5 days (Mon-Fri)

Working Timing: 830am – 530pm

Working Location: Fort canning

Starting Salary: $3000 - $4,500

The Customer Service Executive is part of the customer service team running the order-to-cash flow, with key focus on ensuring internal and external customers are taken care of in a timely manner. Other working partners include other functions within the office, 3PL warehouse and so on.

Job Description:

• Hands-on processing and ownership of full order-to-cash function for varied customers across Bangladesh, Thailand, Vietnam, Taiwan, China, Pakistan for a start, but not limited to.
• Ensure timely booking of customer orders (issuance of PI/contracts) in line with SLA to customer.
• Managing letters of credit (LCs) and ensuring compliance when negotiating through bank.
• Communicate updates to customers in any event of adjustments to supplies/shipment schedules. Have good understanding for First Expire First Out (FEFO) rule on inventory utilization, as well as shelf-life & expiry dates of materials
• Review allocation plans with countries where needed and issue pick lists to our 3rd party warehouse
• Responsible for clean shipping documents for drop shipments from our production plants.
• Meticulous preparation of final set of shipping documents in line with customer and/or LC
• requirements, for submission to bank.
• Ensure all necessary documents are available (invoices, CN/DN, freight bills, etc.) and submitted to finance at month end.
• Communicate order status to country sales teams on periodic basis.
• Ad hoc tasks/duties that may be assigned as and when necessary.

Job Requirement:

• Diploma/Degree in relevant field
• Experience in managing OTC for customers around the region
• Possess strong working knowledge and negotiation of Letters of Credit via banks.
• Understands a variety of other payment terms such as open account, D/P (Documents against Payment), D/A (Documents against Acceptance), T/T (Telegraphic Transfer).
• Have experience in SAP R3 or S4 Hana.
• Proficient in Microsoft Office Suite, especially Excel and PowerPoint.

✅The Supreme HR Advisory Pte Ltd EA No: 14C7279

✅SAMUEL SIAW Reg No: R24124745

Raffles Place, Central Region

Waiting Staff (Hospitality & Tourism)

Full time

$2,200 – $2,600 per month

*Immediate Start Available!*

About the role

We seeking talented Japanese Service Crew to join our team in our Raffles Place restaurant. As part of our dynamic front-of-house team, you will play a crucial role in delivering an exceptional dining experience to our discerning guests. This full-time role offers the opportunity to work in an upscale, fast-paced hospitality environment and be part of a passionate team dedicated to culinary excellence.

What you'll be doing

Greeting and serving guests in a warm, friendly and efficient manner

Providing detailed menu knowledge and making knowledgeable recommendations to enhance the dining experience

Ensuring the restaurant floor is well-maintained, organised and presentable at all times

Assisting with food and drink service, including setting tables, clearing dishes and replenishing supplies

Handling cash and card payments accurately

Responding promptly and courteously to guest inquiries and requests

Adhering to all health, safety and hygiene protocols

What we're looking for

Excellent communication and interpersonal skills, with proficiency in English and Japanese

Previous experience in a customer-facing role, preferably within a high-end restaurant or hospitality setting

Strong attention to detail and ability to multitask in a fast-paced environment

Passion for delivering exceptional customer service and creating memorable dining experiences

Flexibility to work evenings, weekends and public holidays as required

Knowledge of Japanese culture and cuisine is highly desirable

What we offer

At Jun Omakase', we are committed to nurturing a positive and inclusive work culture. We offer competitive remuneration, generous employee benefits, and opportunities for professional development and career growth. Our team also enjoys a range of wellbeing initiatives to support a healthy work-life balance.

About us

We are an award-winning Japanese restaurant located in the heart of Raffles Place. Renowned for our exquisite omakase experience and innovative takes on traditional Japanese cuisine, we are dedicated to delivering exceptional dining experiences that delight our guests. Join our passionate team and be part of our continued success story.

Job Responsibilities :

• Perform banking services and attend to clients’ inquiries
• Prepare KYC reports and other periodic reports
• Review and assist in risk attribute assessments
• Assist in dealing with client’s trade orders and cross check for other CSM’s trade orders
• Support Team Head in management duties

Job Requirements :

• Minimum a Bachelor’s Degree in Business Administration/Banking and Finance or any relevant discipline
• 5-8 years’ experience in financial industry
• Good knowledge of relevant financial products
• CACS, CFA preferred
• Effectively bilingual in English and Mandarin as the role requires communication with Chinese speaking colleagues in Hong Kong and Taiwan