We are seeking individuals with a taste for excellence to join our front-of-house team as a Customer Experience Specialist.

Be part of an environment that values attention to details, delivering an experience where every interaction is as carefully crafted as our artisanal products.

• Support the FOH with customer relationships and order management.
• Providing impeccable service and creating a welcoming atmosphere for walk-in customers.
• Maintain a pristine and aesthetically pleasing storefront
• Assist in managing orders from guests and corporate via email, Instagram, WhatsApp and telephone.
• Assist in preparation for deliveries.
• Schedule drivers for deliveries.
• Handle customer inquiries, feedback, and concerns with tact and efficiency.
• Assist on any ad-hoc tasks/projects.

Requirements:

Passionate about delivering exceptional customer service.

Exceptional interpersonal and communication skills.

Flexibility in scheduling, including weekends and special events.

Excellent team-player with the ability to work independently.

Organised and pays attention to details.

Great at problem-solving skills and a positive, customer-focused attitude.

Your Perks:

5-day work week with a team of diverse and energetic colleagues

Annual Leave
Annual performance bonus

Employee discount

Job Role and Responsibilities

• Good smile
• Customer orientated.
• Able to follow instructions.
• Opening & Closing of the restaurant.
• POS knowledge.
• Has Initiative.
• Any other jobs or duties assigned by the Senior Personnels from time to time.

Requirements

• Secondary eduction or equivalent
• Preferably working experience in the Front of House Operations
• Great people skills and excellent team player
• Good learning ability (both to learn and help others learn).
• Passionate about F&B an added advantage
• Working Location: Clementi,Sunset Way
• Working Hours: 6 days/week, 44hours (inclusive of weekends and PH)
• Interested applicants are welcome to send your resume to:

[email protected]

• Position :Sales Coordinator (Electrical/Electronic-Customer Service)
• Location : Tuas - company pickup from Tuas Link MRT
• Working hours : Monday -Friday, 8.30am-5.30pm Salary (commensurate with experience): Up to $3700+ AWS + Variable Bonus + 14 days annual leave
• Duration : Perm
• Industry : Marine MNC
• Career advancement : Personal development opportunities (training) and possibilities to develop within the company.

Main Responsibilities:

• Responsible for processing of customer enquiries through emails and phone calls & liaise with customers on their service enquiries.
• Provide information in answer to inquiries about accounts, products and services to the customers and must interact with them.
• Able to generate sales from customers’ enquiries.
• Liaise with customers on fulfillment discrepancies.
• Handling and resolving customer complaints concerning billing rendered or services.
• Answer the questions related to the services or products and maintenance or operation of the organization.
• Ensure effective customer service by coordinating service requirements of customer with other appropriate departments as necessary.
• Proper planning on allocation of service engineer for job assigned as well as accurate records and timely mode.
• Handling Purchasing matter as per customer enquiries
• Ensure assigned vessels are monitored constantly. Taking extreme care when assigned engineers onboard executing jobs.
• Spare used by engineers onboard must always be approved by customers.
• Take responsibility to finalize jobs once engineers with reports.

Requirements:

• Minimum Diploma in Electronic & Electrical.
• Minimum 1-2 years working experience in Marine Industry.
• Existing Service Engineer shall be promoted (Indoor promotion)

Email to [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Associate Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

We’re hiring full-timers and part-timers in White Sands

Join us today to be eligible for $2,000 opening bonus! *Limited to first 40 new joiners*

We offer competitive basic salary for our service crews:

• Full-time: $2,100 - $3,000

And great employees and medical benefits:

• Guaranteed yearly salary increment

• Annual performance bonus

• Monthly performance incentive

• Rapid career advancement for high performers

• Medical with dental benefits

• Professional upskilling

• Employee referral fee

• Free daily meals and many more!

In this job, you will:

• Work with a lean, fast-growing team with lots of exposure and learning opportunities
• Work in a friendly, inclusive and respectful culture that allows you to thrive in your own way
• Perform light cooking tasks such as boiling, making side dishes and sauces.
• Prepare raw food ingredients, including meat, poultry, and vegetables.
• Carry out food preparation processes, including thawing, washing, cutting, marinating, and portioning food ingredients, following standard operating procedures (SOP).
• Serve the food to the customer and cashiering duties.

Our Dabbamakers are central to our food operations, producing fresh and delicious Indian and Mediterranean flavours. You’re fast, consistently accurate, and problem-solving daily. Each day there’re opportunities to live your passion, rise up to challenges, and grow professionally.

We strive to look after our Dabbamakers and work hard to make life here the best it can be. This a place where jobs turn into satisfying and long-lasting careers. These are the benefits and perks.

All races are welcome! Do join us!

Responsibilities:

• Contributing to customer satisfaction by planning and executing service work according to customer order and expectation.
• Performing field service tasks, identifying technical problems and making analysis through remote or on-site activity in service categories and products for which they are certified to perform.
• Preparing material lists needed for service activity and ensures that all materials, parts and equipment are available and at the appropriate quality for service activities.
• Preparing all documents and customer reports to be signed by the customer representative. utilize all relevant tools.
• Troubleshooting equipment/process failures and requesting proactive corrective actions and making recommendations to avoid repeating the problem in the future.
• Planning and executing work on a first-time right approach with customers, and ensures the job is done on time and on quality.
• Providing technical guidance to associates. Acting as trainer when needed, for field service associates and customers.
• Applying safety rules and safe practices as well as environmental responsibilities. Reporting unsafe practices and incidents.

Requirements:

• Bachelor’s Degree or Diploma in Electrical.
• Minimum 3 years in Electrical Engineering, especially in Un-interrupted Power Supply (UPS) field.
• A strong focus on safe work practices and dedication to following all relevant workplace safety guidelines.
• A collaborative, solution-focused approach and strong written and spoken communication skills.