To man the FRC. The FRC is first point of contact whenever a user seeks for urgent assistance.

· To receive fault reports through the hotline and email, and redirect the fault reports to the relevant maintenance contractor

· To accurately and timely log-in/update fault reports into the MMS (Maintenance Mate System)

· To ensure the completion of the repair or servicing of any outstanding faults and service requests within the KPI

· To receive, process, and follow up events and logistics requests

· To perform other ad-hoc duties required

Qualification:

· At least Nitec in Technology for Facility Management, GEC “O” or “N” level, “A” Level or equivalent

· At least 2 years’ relevant working experience

Job Description:

· To man the FRC. The FRC is first point of contact whenever a user seeks for urgent assistance.

· To receive fault reports through the hotline and email, and redirect the fault reports to the relevant maintenance contractor

· To accurately and timely log-in/update fault reports into the MMS (Maintenance Mate System)

· To ensure the completion of the repair or servicing of any outstanding faults and service requests within the KPI

· To receive, process, and follow up events and logistics requests

· To perform other ad-hoc duties required

Qualification:

· At least Nitec in Technology for Facility Management, GEC “O” or “N” level, “A” Level or equivalent

· At least 2 years’ relevant working experience

Job Description:

· To man the FRC. The FRC is first point of contact whenever a user seeks for urgent assistance.

· To receive fault reports through the hotline and email, and redirect the fault reports to the relevant maintenance contractor

· To accurately and timely log-in/update fault reports into the MMS (Maintenance Mate System)

· To ensure the completion of the repair or servicing of any outstanding faults and service requests within the KPI

· To receive, process, and follow up events and logistics requests

· To perform other ad-hoc duties required

Service Consulting Manager, Roche Diagnostics Asia Pacific - (3 Years Contract)

The Opportunity:

Lead regional initiatives to implement field service topics and drive digital service adoption in line with the Global Support Strategy 2030. Act as a product owner for field service processes and tools, manage the APAC affiliate teams’ community of practice, and provide consulting on operational efficiency and customer satisfaction. Develop and test prototypes for strategic initiatives, collaborate with global teams, and propose a vision for strategic alignment and organizational mobilization. You will report to the APAC Service Consulting Team Manager Service & Support.

As the Service Consulting Manager, you will be responsible for:

• Create the vision for the product you will own, identify and prioritise the business needs for the product, identify the value proposition and ensure the values are being delivered
• Set up & Lead the APAC community of practices/interests
• Collaborate with global and APAC affiliates to implement global as well as regional initiatives and be accountable for the successful adoption of changes
• Proactively identify opportunities to engage with affiliates to drive the global support strategy initiatives. Provide proactive guidance and assistance to the business teams with proposals to achieve the regional goals.
• Coordinate the cross functional team to ensure effectiveness and cooperation amongst the team members. When necessary, drive and support other cross-functional teams within the agile framework and with internal stakeholders across value streams and chapters.
• Exercise customer-centric business thinking beyond the product / service by evaluating potential customers and addressing needs from commercial to operational challenges.
• Report to the Service Consulting Team Manager.

Who you are:

• Bachelor degree or equivalent in the related field. Advanced degree (Masters, MBA) in the related field is an advantage, preferably with at least 5 years of work experience in related fields.
• Proven knowledge and expertise in the area of focus and in the Asia Pacific region.
• Demonstrated system thinking, connecting the dots proactively across geographies and business areas.
• Experience or certification in Agile frameworks like scrum, SAFe can be an added advantage.

Service Consulting Manager, Roche Diagnostics Asia Pacific - (3 Years Contract)

The Opportunity:

Lead regional initiatives to implement field service topics and drive digital service adoption in line with the Global Support Strategy 2030. Act as a product owner for field service processes and tools, manage the APAC affiliate teams’ community of practice, and provide consulting on operational efficiency and customer satisfaction. Develop and test prototypes for strategic initiatives, collaborate with global teams, and propose a vision for strategic alignment and organizational mobilization. You will report to the APAC Service Consulting Team Manager Service & Support.

As the Service Consulting Manager, you will be responsible for:

• Create the vision for the product you will own, identify and prioritise the business needs for the product, identify the value proposition and ensure the values are being delivered
• Set up & Lead the APAC community of practices/interests
• Collaborate with global and APAC affiliates to implement global as well as regional initiatives and be accountable for the successful adoption of changes
• Proactively identify opportunities to engage with affiliates to drive the global support strategy initiatives. Provide proactive guidance and assistance to the business teams with proposals to achieve the regional goals.
• Coordinate the cross functional team to ensure effectiveness and cooperation amongst the team members. When necessary, drive and support other cross-functional teams within the agile framework and with internal stakeholders across value streams and chapters.
• Exercise customer-centric business thinking beyond the product / service by evaluating potential customers and addressing needs from commercial to operational challenges.
• Report to the Service Consulting Team Manager.

Who you are:

• Bachelor degree or equivalent in the related field. Advanced degree (Masters, MBA) in the related field is an advantage, preferably with at least 5 years of work experience in related fields.
• Proven knowledge and expertise in the area of focus and in the Asia Pacific region.
• Demonstrated system thinking, connecting the dots proactively across geographies and business areas.
• Experience or certification in Agile frameworks like scrum, SAFe can be an added advantage.

Benefits

1. Competitive Salary: Up to $3,500 basic + bonus.
2. Night Shift Allowance: Up to $150 per shift.
3. Transport Allowance: Up to $100 for your convenience.
4. Medical & Dental Benefits: Comprehensive coverage.
5. Career Advancement: Clear opportunities for growth in a dynamic, exciting environment.

Job Description

Join our energetic and vibrant bar team as a Bar Crew member! If you love mixing drinks, interacting with customers, and working in a fast-paced environment, this is the role for you. Be part of a dedicated team in a popular restaurant serving up refreshing cocktails, traditional Japanese beverages, and ensuring that every guest has an unforgettable experience.

Roles & Responsibilities

• Drink Preparation & Service: Prepare and serve a wide range of alcoholic and non-alcoholic beverages, including cocktails, beers, and Japanese drinks like sake.
• Bar Maintenance: Ensure the bar area is clean, organized, and well-stocked, including managing inventory, glassware, and cleaning surfaces.
• Stock Management: Assist in monitoring and restocking liquor, garnishes, and bar tools as needed.
• Team Collaboration: Work closely with other bar staff, servers, and kitchen crew to ensure timely service of drinks and food.
• Hygiene & Safety: Follow strict hygiene and safety guidelines for handling beverages and food.

Requirements

• Experience: Prior experience in a bar or customer service role is preferred.
• Skills: Strong communication and interpersonal skills.
• Multitasking: Ability to handle multiple tasks efficiently in a fast-paced environment.
• Knowledge: Knowledge of cocktails, sake, and Japanese drinks is a plus.
• Personality: Friendly, approachable, and passionate about delivering excellent customer service.
• Teamwork: Able to work collaboratively in a team-oriented environment.

Additional Information

• Location: Suntec City Mall
• Salary: Up to $3,500 basic + bonus
• Working Hours: 6-day work week, 5:30 pm to 2 am (including weekends)
• Night Shift Transport: Provided
• Transport Allowance: Up to $100
• Night Shift Allowance: Up to $150
• Medical & Dental Benefits
• Birthday Ang Pao
• Incremental Annual Leave: Starting from 10 days
• Career Advancement Opportunities

Job Description

- Adopt innovative teaching methods and create an engaging learning experience for children/youths

- Create worksheets and lesson material

- Prepare and deliver lessons that facilitate active learning experiences
- Perform required classroom administration responsibilities

- Maintain a professional and proactive relationship with caseworkers

Job Requirements

- Bachelor's degree or equivalent

- Up-to-date with the latest MOE syllabus

- At least 2-3 years of relevant teaching experience

- Passion for teaching and nurturing students

- Able to travel

- Pleasant and friendly personality

- Lesson timings would be anytime between 2pm – 9pm on weekdays during school term, depending on the availability of clients

Rate:

Hourly rate of $30 to $75

Benefits

1. Competitive Salary: Up to $3,500 basic + bonus.
2. Night Shift Allowance: Up to $150 per shift.
3. Transport Allowance: Up to $100 for your convenience.
4. Medical & Dental Benefits: Comprehensive coverage.
5. Career Advancement: Clear opportunities for growth in a dynamic, exciting environment.

Job Description

Join our energetic and vibrant bar team as a Bar Crew member! If you love mixing drinks, interacting with customers, and working in a fast-paced environment, this is the role for you. Be part of a dedicated team in a popular restaurant serving up refreshing cocktails, traditional Japanese beverages, and ensuring that every guest has an unforgettable experience.

Roles & Responsibilities

• Drink Preparation & Service: Prepare and serve a wide range of alcoholic and non-alcoholic beverages, including cocktails, beers, and Japanese drinks like sake.
• Bar Maintenance: Ensure the bar area is clean, organized, and well-stocked, including managing inventory, glassware, and cleaning surfaces.
• Stock Management: Assist in monitoring and restocking liquor, garnishes, and bar tools as needed.
• Team Collaboration: Work closely with other bar staff, servers, and kitchen crew to ensure timely service of drinks and food.
• Hygiene & Safety: Follow strict hygiene and safety guidelines for handling beverages and food.

Requirements

• Experience: Prior experience in a bar or customer service role is preferred.
• Skills: Strong communication and interpersonal skills.
• Multitasking: Ability to handle multiple tasks efficiently in a fast-paced environment.
• Knowledge: Knowledge of cocktails, sake, and Japanese drinks is a plus.
• Personality: Friendly, approachable, and passionate about delivering excellent customer service.
• Teamwork: Able to work collaboratively in a team-oriented environment.

Additional Information

• Location: Suntec City Mall
• Salary: Up to $3,500 basic + bonus
• Working Hours: 6-day work week, 5:30 pm to 2 am (including weekends)
• Night Shift Transport: Provided
• Transport Allowance: Up to $100
• Night Shift Allowance: Up to $150
• Medical & Dental Benefits
• Birthday Ang Pao
• Incremental Annual Leave: Starting from 10 days
• Career Advancement Opportunities

Benefits

1. Competitive Compensation: Enjoy a salary of up to $2,800, along with variable bonuses that reward your hard work.
2. Flexible Scheduling: Experience a balanced work-life with alternating weeks of 5 or 6 working days, including generous time off for public holidays.
3. Comprehensive Training: Whether you're seasoned or new to the industry, we provide all the training you need to succeed and excel.
4. Dynamic Work Environment: Work in vibrant locations such as Tiong Bahru, ION Orchard, and East Coast, surrounded by a supportive team.
5. Career Growth Opportunities: Join a team where your initiative and passion are recognized, paving the way for advancement in your career.

Job Description

Join us as a Service & Bar Associate / Lead and be the friendly face that greets our customers! In this role, you'll provide exceptional service while crafting delicious coffee-based beverages and light meals. If you have a warm personality and a passion for customer satisfaction, we want you on our team!

Roles & Responsibilities

• Greet and engage with customers, creating a welcoming atmosphere.
• Deliver high-quality customer service in line with our service standards.
• Prepare beverages and food according to our unique recipes and procedures.
• Serve food and drinks efficiently, ensuring an enjoyable dining experience.
• Possess in-depth knowledge of the menu to recommend items.
• Follow standard operating procedures for food and beverage preparation.
• Perform cashier duties and manage financial transactions accurately.
• Set up workstations before shifts and maintain cleanliness in all areas.
• Monitor stock levels to ensure smooth daily operations while minimizing waste.
• Undertake any other duties as assigned by management.

Requirements

• Minimum 1 year of service experience preferred; however, training is provided for enthusiastic candidates.
• Strong work ethic, initiative, and a willingness to learn.
• Cheerful demeanor and excellent communication skills.
• Fluent in English; proficiency in additional languages is a plus.
• Ability to work both independently and collaboratively in a team.
• Flexibility to work shifts, including weekends and public holidays.

Additional Information

• Salary: Up to $2,800 basic + variable bonuses.
• Working schedule: 5 or 6 days alternating work week, including weekends and public holidays, with time off in lieu.
• Shift duration: 8 to 10 hours based on roster (Earliest shift starts at 7 am; last shift finishes by 7:30 pm).
• Work locations: Tiong Bahru, Cluny Court, Telok Ayer, Neil Road, ION Orchard, and East Coast.j

Benefits

1. Competitive Compensation: Enjoy a salary of up to $2,800, along with variable bonuses that reward your hard work.
2. Flexible Scheduling: Experience a balanced work-life with alternating weeks of 5 or 6 working days, including generous time off for public holidays.
3. Comprehensive Training: Whether you're seasoned or new to the industry, we provide all the training you need to succeed and excel.
4. Dynamic Work Environment: Work in vibrant locations such as Tiong Bahru, ION Orchard, and East Coast, surrounded by a supportive team.
5. Career Growth Opportunities: Join a team where your initiative and passion are recognized, paving the way for advancement in your career.

Job Description

Join us as a Service & Bar Associate / Lead and be the friendly face that greets our customers! In this role, you'll provide exceptional service while crafting delicious coffee-based beverages and light meals. If you have a warm personality and a passion for customer satisfaction, we want you on our team!

Roles & Responsibilities

• Greet and engage with customers, creating a welcoming atmosphere.
• Deliver high-quality customer service in line with our service standards.
• Prepare beverages and food according to our unique recipes and procedures.
• Serve food and drinks efficiently, ensuring an enjoyable dining experience.
• Possess in-depth knowledge of the menu to recommend items.
• Follow standard operating procedures for food and beverage preparation.
• Perform cashier duties and manage financial transactions accurately.
• Set up workstations before shifts and maintain cleanliness in all areas.
• Monitor stock levels to ensure smooth daily operations while minimizing waste.
• Undertake any other duties as assigned by management.

Requirements

• Minimum 1 year of service experience preferred; however, training is provided for enthusiastic candidates.
• Strong work ethic, initiative, and a willingness to learn.
• Cheerful demeanor and excellent communication skills.
• Fluent in English; proficiency in additional languages is a plus.
• Ability to work both independently and collaboratively in a team.
• Flexibility to work shifts, including weekends and public holidays.

Additional Information

• Salary: Up to $2,800 basic + variable bonuses.
• Working schedule: 5 or 6 days alternating work week, including weekends and public holidays, with time off in lieu.
• Shift duration: 8 to 10 hours based on roster (Earliest shift starts at 7 am; last shift finishes by 7:30 pm).
• Work locations: Tiong Bahru, Cluny Court, Telok Ayer, Neil Road, ION Orchard, and East Coast.j

Customer Service Delivery

~ Assist Customer In Refueling Their Vehicle

~ Traffic Control At Forecourt

~ General Housekeeping

~ Any Other Responsibility From Time To Time

~ Permanent

~ Part-Time

~ Rotating Shift

~ Near Tiong Bahru Market & Serangoon North Avenue 5

Location: Changi Aiport

Working Hours:

• Monday to Friday: 2 staggered time - 7am - 4pm / 10am - 7pm

Salary: Up to $2,800 (based on qualifications and experience)

Responsibilities:

• Provide 1st Level Technical Support via phone, remote assistance, and email.
• Escalate and track incident/service requests professionally and promptly.
• Provide onsite support as needed.
• Assist with additional administrative tasks as required.

Requirements:

• Minimum 6 months of experience in an IT service desk environment preferred.
• Strong written and oral communication skills in English.
• Excellent telephony and problem-solving skills.
• Self-motivated with a customer-oriented attitude.
• Ability to collaborate effectively in team environments

For interested applicant, click 'apply'

EA Reg no: R1328476
EA License No: 16C8443
EA Personnel Name: Melody
EA Personnel No: R2095899

Responsibilities:

• Collaborate with the presales team to conduct site surveys and assessments. This involves evaluating the customer's location, infrastructure, and specific requirements to determine the ideal setup and deployment for the robot.
• Responsible for setting up, commissioning the robot on-site and ensuring the robot is ready for operation.
• Perform thorough testing, identify and troubleshoot errors/failures and implement appropriate solutions to resolve the issues promptly.
• Handle repairs and maintenance tasks for the robot. This involves conducting regular maintenance activities as per the SOP/guidelines and addressing any breakdowns or equipment failures.
• Travel to customer sites, both local and international (whenever necessary), to provide on-site support, conduct setup/commissioning, perform maintenance tasks, and resolve technical issues at short notice to provide support or address urgent issues. Additionally, you should be willing to adapt to the customer's work environment and schedule, which may include night shifts and public holidays when necessary.
• Responsible for documenting service and fault reports. This includes accurately recording the details of the service provided, issues encountered, and the actions taken to resolve them. These reports are typically submitted to superiors and key individuals within the organization for review and analysis.
• Maintain detailed records of all tasks related to customer service. This includes maintaining customer service logs, updating internal service records, and ensuring all documentation is completed in a timely manner.
• Train customers and end-users on the proper handling, maintenance, and safety procedures of robot operation. Create and update documentation, including user manuals and service guides, to facilitate knowledge transfer and enhance support processes.

Requirements:

• Minimum Diploma in Engineering or other related fields
• 2 years of experience in servicing electronic and mechanical equipment / machines.
• Experience with troubleshooting and debugging hardware, electronics, and software.
• Excellent problem-solving skills and the ability to work under pressure in fast-paced environments.
• Effective communication skills with the ability to explain complex technical concepts to both technical and non-technical stakeholders.
• Strong communication skills in English (both oral and written)
• Tools: Basic knowledge on handling mechanical, electrical and electronic tools.
• Able to perform simple network configuration.
• Able to work independently and as part of a harmonious and effective team.
• Able to communicate well and tactfully with customers/distributors.

Client Service Delivery Representative

The Leaseweb APAC team is growing quickly and looking for talented individuals to join us.

The Department:

The role of Client Service Delivery Representative is situated in the contract management team. This team is continuously adding value by delivering impeccable support on all contract related requests, both from internal and external customers.

Contract management is the central pawn in our order-delivery chain, with tasks ranging from creating contracts, enabling a good handover from sales to ensure on-time delivery for Leaseweb products and services. Developing and maintaining strong positive business relationships with both internal and external stakeholders. The work environment is dynamic and has an international character.

You will report to the Client Service Delivery and Logistic Team Manager and collaborate closely with our Sales, DC OPS and Logistic Team.

Key Responsibilities

• Collates and verifies all relevant order information to ensure an order can be accurately processed and delivered on-time while ensuring effective and timely communication is maintained with the customer.
• Ensure that internal processes and inter-departmental processes are followed.
• Sets delivery priorities and makes schedule adjustments to meet timely delivery goals.
• Recognizes and mitigates immediate delivery issues and risks and improves overall delivery process.
• Builds customer relationships by supporting the customer during and in the weeks after the delivery to prevent churn and improve NPS score.
• Building and maintaining strong working relationships with all internal and external stakeholders.
• Provide coverage and support for other team members as necessary.
• Undertakes other duties and tasks as required.

Requirements

• 1-4 years Order-to-Cash (OTC) or order management experience. Experience in the IAAS industry is a plus.
• Diploma or bachelor's degree in Business Administration is a plus.
• Basic SAP experience and knowledge in SAP/C4C terminology is a plus.
• Excellent written and verbal communication skills in English
• Proficiency in a Southeast Asian or Asian language is a plus to liase with APAC regional stakeholders.
• Planning and Analytical and problem-solving skills
• Strong work ethic and sense of responsibility
• Problem solver and taking ownership

What we offer:

• Competitive salary + AWS + annual bonus scheme
• The possibility to develop yourself and build your career
• Comprehensive Health Insurance
• 18 days of paid time off
• A great working environment in a dynamic, international, fast-growing organization

Ready for the next step?

If you’d like to apply, please do so online. To learn more about us, follow us on LinkedIn or Instagram to get an inside look at the life at Leaseweb. For questions, please reach out to Danisha Ardilla - Talent Acquisition Specialist, at: [email protected]

Recruitment agency? Thank you for your interest, but we are sourcing all our candidates directly. We appreciate you trying anyway but please keep in mind that any unsolicited profiles you send us will be treated as direct applications

LIFE AS AN ACS BROKER

• Building your list of potential customers by researching our database, websites, LinkedIn and trade press  
• Pro-actively targeting your list through outbound sales calls, emails and visits (both face-to-face and virtual) and converting them from potential customers to ACS customers
• Building relationships with Cargo Operators to ensure access to the widest range of aircraft available to provide solutions for our customers
• Maintain relationships with customers to ensure repeat business
• Working to sales target meeting financial objectives
• Ability to demonstrate expert understanding of the aircraft and chartering process
• Manage charter bookings from enquiry to completion
• Receiving inbound requests for urgent charters virtually 24/7
• Present bespoke quotes to customers demonstrating good commercial acumen
• Flight watching/overseeing flight departures (this might be unsociable hours)