Location: Lavender / Bendermeer

Working Days: 5 Day A Week

Working hours : 9am-6pm

Salary : $3500 - $4500

Job Scope

• Managing inbound and outbound shipments and deliveries for local and overseas customers
• Processing customer orders according to ISO standards, including entering orders into enterprise resource planning (ERP) system, picking, packing, and dispatching, while ensuring proper handling of products
• Maintaining the documentation for import and export activities, including airway bills, permits, licenses, etc. for customs clearance
• Ensuring all shipping documents, labels, and packaging are correct for dispatch
• Liaising with sales team, customers, logistics companies, delivery personnel and packaging suppliers
• Filing of shipping documents, invoices, and other documents
• Managing inventory and processing of stocking orders
• Conducting warehouse stock take
• Maintaining the cleanliness and tidiness of the warehouse
• Any other ad-hoc duties

☘The Supreme HR Advisory Pte Ltd EA No: 14c7279

☘SAMUEl SIAW Reg No: R24124745

• Position title : Customer Service cum Logistics
• Location: LAVENDER STREET (Bendemeer)
• Working Days: 5 Day A Week
• Working hours : 9am-6pm
• Salary : $3500 - $4500

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Scope

• Managing inbound and outbound shipments and deliveries for local and overseas customers
• Processing customer orders according to ISO standards, including entering orders into enterprise resource planning (ERP) system, picking, packing, and dispatching, while ensuring proper handling of products
• Maintaining the documentation for import and export activities, including airway bills, permits, licenses, etc. for customs clearance
• Ensuring all shipping documents, labels, and packaging are correct for dispatch
• Liaising with sales team, customers, logistics companies, delivery personnel and packaging suppliers
• Filing of shipping documents, invoices, and other documents
• Managing inventory and processing of stocking orders
• Conducting warehouse stock take
• Maintaining the cleanliness and tidiness of the warehouse
• Any other ad-hoc duties

Our client manufactures and designs innovative environmental instruments that drive sustainability.

• Provide service and spare parts quotations to customers enquiries.
• Performs in-house repair and on-site commissioning for various gas and water quality analyzer, CEMS and AQMS.
• Troubleshoot analyzer and advise customers on the best solutions in accordance with standard procedures and safety guidelines of the company.
• Create and maintain strong relationships with customers and provide good support.
• Support in Factory Acceptance Test (FAT) and Site Acceptance Test (SAT) for projects.

Requirements:

• Degree in Mechanical/Electronics/Electrical Engineering or equivalent.
• At least 3 years working experience in the analytical instruments.
• Strong knowledge on gas analyzers, CEMS and water quality analyzer.
• Possess own transport, transport allowance will be provided.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gWTJtzuR

• Opportunity to participate in projects across various technology
• Engagement with senior business stakeholders

About the company

Our Client is a market leader within their industry. They have a well-established presence of more than 30 years. With rapid expansion plan, they are now looking for an IT Service Delivery Specialist / IT Business Analyst / IT Project Specialist to be part of their team.

About the job

Your responsibility involves:

• Service Management: Monitor and manage IT service delivery, ensuring services meet established KPIs and SLAs.
• Incident Resolution: Act as the primary contact for incidents and service requests, coordinating responses and resolutions while managing stakeholder expectations.
• Process Improvement: Identify areas for improvement in service delivery processes and recommend enhancements to increase efficiency and effectiveness.
• Stakeholder Collaboration: Work closely with cross-functional teams, including IT support, business units, and external vendors, to ensure seamless service delivery.
• Assisting the project manager to lead project implementation which includes ensuring project adheres to schedule, timeline and risk management
• Maintaining prompt communication and timely reports to business stakeholders on project status while monitoring project progress on issues such as quality, costs, planning and resources.

Skills and experience required

As a successful applicant, you will have at least 3 years of experience in IT Service Management / business engagement / external vendor or IT project management.

Whats on offer

This is an excellent opportunity to join a leading end user environment with exposure to business stakeholder management. You will get the opportunity to lead high value projects with exposure across various technologies.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gWTJtzuR (EA: 94C3609/ R1219669)

IT Service Manager (ServiceNow) Role

Job posting done by Sheralynn Tjioe, Technology Recruitment at Kerry Consulting

Email: [email protected]

Our Client is a leading leading stable firm.

We are looking for a Service Management Manager. This role will focus on ensuring high-quality delivery of IT services in the APAC region by implementing Global Service Management principles.

Key responsibilities include managing various ITSM processes such as Incident Management, Request Management, Change Management, Problem Management, Catalogue Management, Major Incident Management, Service Integration, and Hardware Asset and Configuration Management, all while adhering to global standards.

The role requires a flexible approach, particularly during the APAC start of day, to address service escalations that demand immediate attention. Availability for evening and weekend on-call support may also be required. The ideal candidate will collaborate effectively with both local and global teams and must possess strong vendor management skills in a multi-vendor environment, along with excellent communication skills for engaging with business users.

The Service Management Lead will design, manage, and onboard services and processes through Continual Service Improvement, contributing to both formal projects and daily operations.

Key Responsibilities

- Oversee ITSM processes and services across the APAC region.
- Monitor SLA compliance for all incidents and requests, identifying trends with operation leads.
- Conduct investigations for problem management and drive resolutions.
- Manage major incidents during the APAC time zone.
- Facilitate the onboarding of new services for production support.
- Ensure adherence to change management processes and drive improvements.
- Administer ITSM tools, maintaining up-to-date dashboards, service catalogues, and CMDB.
- Promote adherence to Global IT Service Management standards while adapting them to regional needs.
- Collaborate with global teams, functional owners, and vendors for consistent service delivery.
- Identify opportunities for process improvements to enhance efficiency and service quality.
- Develop governance materials and represent IT in business discussions.
- Manage vendor relationships in a multi-vendor context.

Qualifications and Experience

- Experience in a mission-critical environment.
- Background in financial services or regulated industries.
- Advanced knowledge of ITIL Service Operation processes and a general understanding of the ITIL framework.
- At least 3 years in a Service Management role.
- Familiarity with a broad range of infrastructure and end-user technologies.
- Understanding of infrastructure and application architecture.
- Experience in managing major incidents, SLA management, problem management, change management, and vendor management.
- Proficiency with the ServiceNow toolset.
- Positive attitude with the ability to remain calm under pressure.
- Strong verbal and written communication skills for effective teamwork.
- Flexibility to accommodate on-call responsibilities during evenings and weekends.
- Strong problem-solving skills and ability to multitask.
- Capability to thrive in a fast-paced environment and take ownership of tasks.
- Willingness to challenge existing processes for better user experience.
- Excellent organizational and time management skills.
- Experience in a matrix-managed environment.
- Ability to collaborate across time zones and share information effectively.
- Attention to detail and an inquisitive mindset.
- Strong vendor management skills.

Desirable Attributes

- Understanding of fund management and related processes.
- Previous experience in a Service Management capacity.
- Familiarity with application packages relevant to the asset management sector.
- Exposure to various technologies, including Wintel, databases, networking, cloud, and enterprise storage solutions.

Personal Attributes

- Team-oriented with the ability to work across cultures and time zones.
- Detail-oriented and committed to providing innovative service.
- Self-motivated and enthusiastic.
- Adaptable and capable of performing under pressure.
- Eager to learn and open to training opportunities.

To Apply:

For a confidential discussion regarding your next Technology role, please submit your resume (in MS Word format) to Sheralynn Tjioe at [email protected], quoting the job title. We regret that only shortlisted candidates will be contacted.

Registration No.: R1878306 License No.: 16S8060

Position: Sales & Service Coordinator

• Working location: Hillview
• Working days: 5.5 days
• Working hours: Mon – Thur (08:30 to 18:00), Fri (08:30 to 17:30), Alternate Sat(08:30 to 12:00)
• Salary: $2,800 - $3,000 + Commission + Annual Performance Bonus

Requirements

• Proficiency in Microsoft Office
• Relevant work experience

Responsibilities

• Understand the market and find new avenues to generate business to hit department targets
• Find new avenues of growth through long-term service contracts to augment ad-hoc business.
• Assist in preparing proposals and quotations for incoming enquiries
• Prepare information and assist the Manager with tender submissions
• Provide input and assist with new digital and traditional marketing campaigns
• Follow up on submitted proposals and work closely with the Manager to foster strong relationships with customers
• Create and track submitted proposals and report status to the Manager
• Develop an appropriate network of industry contacts and reach out with direct marketing tools
• Liaise with manufacturers of products to study problems, troubleshoot technical questions and relay information back to Manager
• Represent at trade exhibitions and events as required
• Accompany the Manager for client meetings as needed.

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Working days: 5 or 6 days alternating, 44 hours excluding break time

Salary: $2,200 - $2,600

Responsibilities:

• Greet and interact with customers.
• Provide high quality of customer service to customers meeting the required service standards.
• Prepare coffee-based beverages, teas and food according to PV’s unique recipes and procedures.
• Serve foods and beverages to customers.
• Have full knowledge of the menu to recommend specific items to customers.
• Follow SOP on food & beverage preparation and order system.
• Performing cashiering duties.
• Ensure that work stations are set up before the shift commences.
• Maintain cleanliness and housekeeping of work areas.
• Ensure sufficient stocks for daily operations.
• Minimise wastage and spoilage of food ingredients.
• Any other duties that may be assigned.

Requirements:

• Minimum 1 year of service experience is preferred but not necessary. Training will be provided to those without experience.

☘The Supreme HR Advisory Pte Ltd EA No: 14c7279

☘LIM JUN SHENG Reg No: R22104301

Service Coordinator / Sales Support

Working Day: Monday - Friday 8.30 am to 5.30 pm
Working Location: Near Pioneer MRT
Salary: $2600 – $3300

Job Duties:

• Attending to incoming calls.
• Planning and scheduling of outdoor service jobs for service technicians all over Singapore.
• Attending to customers on service jobs and complaints.
• Scheduling of daily delivery of goods to customers.
• Preparing sales/service quotations.
• Monitoring of customers' outstanding orders.
• Data entry for service job done.
• Filing, posting of invoices to customers.
• Others as and when assigned.

Job Requirement:

• With relevant working experience.
• With electrical/electronics background.
• Training Provided

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Job Responsibilities

• Responsible for handling food and beverage orders and serving guests.
• Provide friendly, excellent service to all guests.
• Assist fellow Team Members to perform preparation and setting up in the restaurants for food service and ensure all available amenities and utensils are properly stocked and inspected prior to service.
• Assist guests on their respective requests, conduct suggestive and up-selling, well-versed in all aspects of the menu.
• Handling all restaurant telephone and email reservation enquiries.
• All other administrative duties in the restaurant

• Able to perform and maintain work safety while pushing an estimated 50kg motorized trolley

Job Requirements

• Minimum Secondary school education with ‘O’ Level passes; Diploma in any field is an advantage

• Minimum 1 year in a guest service / guest contact roles, preferably in a hospitality organization

• Possess food hygiene and safety certification

• Willing and able to work on shifts, weekends and public holidays

• Possess a well-groomed, professional appearance

• Able to carry a tray weighing up to 20lbs

• Able to lift to 10KG without assistance

• Able to push motorized trolley on the floor to serve beverages

Details of the Division and Team:

Deutsche Bank’s Private Bank business is one of the largest wealth managers worldwide. We offer our clients a broad range of traditional and alternative investment solutions, as well as comprehensive advice on all aspects of Wealth Management. As a trusted partner of wealthy individuals and entrepreneurs, family offices and foundations, we create lasting value for clients. We specialize in developing bespoke solutions for our clients around the world, for instance wealth planning across successive generations and international borders, asset management with individual risk management, loans and deposits.

The business are looking for a Client Service Executive to support the Relationship Managers (RMs) and Investment Managers (IMs) in the day to day servicing of clients through processing transactions, resolving account/payment problems and providing all round operational support. The role will sit in a centralized team reporting to a local manager.

What we will offer you:

A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

• Flexible benefits plan including virtual doctor consultation services
• Comprehensive leave benefits
• Gender Neutral Parental Leave
• Flexible working arrangements
• 25 days of annual paid leave, plus public holiday & Flexible Working Arrangement

Your key responsibilities:

• Support Private Banker to provide excellent service to high net-worth clients so as to achieve client retention, and be able to handle daily business-as-usual tasks within the desk and market
• Understanding of all desk administration and ability to manage the meetings and travel arrangements of Private Bankers
• Understand client requirements and assist Private Bankers in daily maintenance of account relationships
• Act as the client key interface over initiation of clients' instructions, monitor funds for payment, prepare clients' fax instructions, forms and loan disbursement instruction
• Ability to understand issues and appropriately escalate to Management in a timely fashion
• Develop good understanding of the governing regulatory framework, including but not limited to applicable confidentiality/secrecy/data protection regulations and cross border rules where relevant

Your skills and experience:

• 7 or more years of relevant client service executive and sales support experience supporting the relationship managers at AVP level
• Working experience from Private Banking or Wealth Management business is a must
• Strong team player, also able to meet tight deadlines and multi-task
• Self-motivated and goal orientated and a ‘can do’ personality, who is able to work in a high paced environment
• Fluent (written and oral) in English
• Meticulous, methodical and concise, with a strong attention to detail coupled with a good sense of integrity
• Relevant local licenses and qualifications such as CACS Paper 1 and 2 is a must

Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirement applies.

How we’ll support you:

• Flexible working to assist you balance your personal priorities
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• Training and development to help you excel in your career

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.

Deutsche Bank & Diversity

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

Job Location : East , Singapore

Industry : Aerospace /Aviation

Duties

- Attend to technical/engineering enquiry from airlines, Airframer and repair agencies
- Manage technical investigation and liaison with OEM Product Support Engineers
- Render support to the Customer Support Director / Customer Support Managers
- Perform Aircraft-on-ground (AOG) support during weekdays, weekends & public holidays on
a rotation basis
- Able to perform any Adhoc duties when required / out of hours
- Able to travel to visit customers within Asia region.

Requirements

· Able to work weekends rotation to support AOG

· Able to travel if required

· Has customer service background

· Has knowledge on OEM / aerospace industry knowledge

Main Job Scope:

• To process/enter customer orders, creating delivery documents, maintain records of transactions and interactions, as well as updating ERP (SAP) and databases (Microsoft Access).
• To ensure accurate and timely billing/invoicing to customers.
• To co-ordinate with, or support other departments to resolve customer service issues.
• To work within the Repair Team to ensure repair SPT and company objectives are met.
• Be responsible, and to prepare, present and/or participate in performance related topics.

Requirements:

• Must be familiar and able to use Microsoft Outlook and Excel.
• Must be able to communicate clearly and write fluently in English.
• Candidates with previous experience in aerospace customer order desk will be highly preferred.
• Candidates with experience using SAP and Microsoft Access will be advantageous.

Others:

• To meet the Key Performance Indices (KPI) set forth by the supervisor.
• To assist in other tasks that the supervisor may assign from time to time (included, but not limited to job scope above).
• Reports to the Repair Team Leader and Head Of Operations.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. <https://go.persolkelly.com/job/apply/9000>

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1770602 (Teng Min Yee)

Support in General Administration Activities

Support in Logistics and Marketing Team

Customer service oriented

Able to do multitasking

Basic knoweldege in Logistics

Basic knowledge in Accounting is a plus

Excellent in computer skills

1. Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2. Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3. Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

4. Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5. Customer Centric oriented, manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6. Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

• Working Days: 5-6-5-6 work week
• Working Hours: 44hrs per week (opening hours 11am-12am)
• Working Location: MBS
• Salary: $2700 - $2900 + OT (after 44hours)

Responsibilities:

• Support and Supervise Outlet operations
• Manage customer queries in a timely and efficient manner
• Recommend menu to customer
• Take food order
• Any other ad-hoc duties assigned.

Requirement:

• Relevant experiences

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Position Overview:

The Customer Service Assistant will support the smooth operations of Camp Asia by handling customer inquiries, supporting the online booking process, and providing vital administrative and logistical support before and during camp sessions.

Key Responsibilities:

1.Customer Service Support:

· Assist the Customer Service and Bus Transport Executives with inquiries via phone, email, and face-to-face.

· Provide accurate and timely responses to customer queries.

· Support customers with the online booking process and resolve any booking-related issues.

· Provide appropriate solutions to any concerns raised, ensuring high levels of customer satisfaction.

· Follow up with customers to ensure their issues are resolved and they are satisfied with the services provided.

2.Administrative Support (Pre-Camp Season):

· Ensure the booking system capacity is updated accurately.

· Review and generate reports from the booking system.

· Update and maintain accurate reports before the camp begins.

· Prepare and organize administrative documents for the camp setup.

· Manage and update the Finance refund and credit report and monitor payment statuses.

3.Administrative Support (During Camp Season):

· Update reports and generate necessary administrative documents.

· Provide logistical and administrative support during camps, assisting the Customer Service, Transport, and Operations Teams.

· Perform ad-hoc administrative tasks as required during the camp season.

Qualifications:

· Excellent communication skills, with a preference for bilingual proficiency.

· Attention to detail and ability to manage multiple tasks.

· Possess advanced Microsoft Excel skills.

· Ability to work collaboratively in a team environment

• Working Days: Mon-Fri 9am – 6pm / Sat alternative 9am – 1pm
• Working Location: Jurong East
• Salary: $2800 – $3000

Job Descriptions:

• Handle customers’ shipments.
• Co-ordinate & Liaise with vendors between customers and transporters, warehouse etc
• Provide support to sale department
• Assist in documentation
• Assist in invoicing

Job Requirements:

• With relevant working experience is preferred.
• With Diploma in Logistic / relevant discipline is preferred.
• Training provided

Tong Wei Chin (Reg No.: R24123803)

The Supreme HR Advisory Pte Ltd (EA No: 14C7279)

• Position: Customer Care Officer (Counter)
• Salary: $ 2200 - $ 2800
• Location: Genting Road(Potong Pasir)
• Working Day & Time: 5 Days work week; 8.45am - 5.30pm
  * Require to rotate once a month to manage our Business WhatsApp on Saturday from 0900hrs to 1300hrs) working from home

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description:

Counter (Primary Responsibility)

• Attend to walk-in customers, be it

A) General Enquiries
B ) Repairs (First-Level Check)
C) Products(s) Viewing & Introduction
D) Showroom Sales
E) Shell Escape Redemption

• Receiving inbound and making outbound calls
• Showroom maintenance (house-cleaning etc.)
• Administrative works (paper works etc.) related to counter and showroom
• Follow-up on customers’ & dealers’ repair sets
• Assist Call Centre when called upon
• Liaise and work with inter-department(s) colleagues, to ensure commitment to our valued customer is fulfilled

Call Centre (Secondary Responsibility)

• Receiving inbound and making outbound calls.
• Administrative works (paper works etc.)
• Assist to handle enquires from our Business WhatsApp
• Liaise and work with inter-department(s) colleagues, to ensure commitment to our valued customer is fulfilled

Job Requirement:

• Preferably two years of working experience in similar field

Repair Order Desk Contract Staff (2 headcounts)

*Note: Can have a Customer Service Executive background.

Potentially convert to perms, depending on business needs and performance

Job Description:

• To process/enter customer orders, creating delivery documents, maintain records of transactions and interactions, as well as updating ERP (SAP) and databases (Microsoft Access).
• To ensure accurate and timely billing/invoicing to customers.
• To co-ordinate with, or support other departments to resolve customer service issues.
• To work within the Repair Team to ensure repair SPT and company objectives are met.
• Be responsible, and to prepare, present and/or participate in performance related topics.

Requirements:

• Must be familiar and able to use Microsoft Outlook, Excel, Access and SAP.
• Must be able to communicate clearly and write fluently in English.
• Candidates with previous experience in aerospace customer order desk will be highly preferred.
• To meet the Key Performance Indices (KPI) set forth by the supervisor.
• To assist in other tasks that the supervisor may assign from time to time (included, but not limited to job scope above).
• Reports to the Repair Team Leader and Head Of Operations.

Preferred Experience/ Skillsets:

• Aviation/ Aerospace: Minimum 1 year
• Customer Service: Minimum 1 year
• SAP: Minimum 1 year
• Repair Order: Minimum 1 year
• Microsoft Access: Minimum 1 year

Please contact Terence at +65 9645 4048 your resume directly for fast response.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

About Us:

At Synthesis, we blend modern culinary innovation with a focus on wellness, creating a dining experience that is as enriching as it is enjoyable. Located in the heart of Suntec City, we pride ourselves on our commitment to quality, creativity, and exceptional service. We are looking for passionate individuals to join our team and grow with us.

Job Summary:

Are you passionate about food, service, and creating unforgettable experiences? Join our dynamic team at Synthesis as an F&B Service Crew member! This role is perfect for someone who loves interacting with people and thrives in a fast-paced, vibrant environment. With us, you’ll have the opportunity to grow your career in the F&B industry while being part of a supportive and innovative team.

Key Responsibilities:

• Guest Experience: Welcome and seat guests with a warm, friendly demeanor, ensuring they feel valued from the moment they arrive.
• Menu Mastery: Present our menu with confidence, take orders accurately, and provide recommendations to enhance the dining experience.
• Service Excellence: Deliver food and beverages promptly and with flair, ensuring every guest’s needs are met with a smile.
• Table Stewardship: Keep our dining area pristine and organized, ensuring a clean and inviting atmosphere throughout service.
• Problem-Solving: Handle guest inquiries and concerns with professionalism, turning challenges into positive experiences.
• Team Collaboration: Work closely with our kitchen and bar teams to ensure smooth and efficient service.
• Health & Safety: Adhere to all health, safety, and hygiene regulations, maintaining the highest standards.
• Continuous Learning: Participate in training programs designed to refine your skills and enhance your career in the F&B industry.

Qualifications:

• A genuine passion for delivering outstanding customer service.
• Previous experience in an F&B role is a plus, but we value enthusiasm and a willingness to learn.
• Excellent communication skills and a positive, team-oriented attitude.
• Ability to stay organized and efficient in a fast-paced environment.
• Flexibility to work shifts, including evenings, weekends, and public holidays.
• Basic knowledge of food safety and hygiene practices is advantageous.

Why Join Us?

• Competitive Compensation: Earn up to $3,200 SGD, with additional benefits that reward your hard work.
• Employee Perks: Enjoy discounts on our delicious offerings and wellness-focused initiatives.
• Career Growth: We believe in nurturing talent—start as an F&B Service Crew member and grow into roles like Supervisor, Assistant Manager, and beyond. Your career path with us is limitless.
• Learning Opportunities: Access to ongoing training and development programs to sharpen your skills and expand your knowledge.
• Work-Life Balance: We value your time and well-being, offering a supportive environment that prioritizes work-life balance.

Join Our Team:At Synthesis, we don’t just serve food—we craft experiences. If you’re ready to be part of something special and grow your career in a place where your contributions are valued, apply today and take the first step towards an exciting future with us!

IT Service Manager (ServiceNow) Role

Job posting done by Sheralynn Tjioe, Technology Recruitment at Kerry Consulting

Email: [email protected]

Our Client is a leading leading stable firm.

We are looking for a Service Management Manager. This role will focus on ensuring high-quality delivery of IT services in the APAC region by implementing Global Service Management principles.

Key responsibilities include managing various ITSM processes such as Incident Management, Request Management, Change Management, Problem Management, Catalogue Management, Major Incident Management, Service Integration, and Hardware Asset and Configuration Management, all while adhering to global standards.

The role requires a flexible approach, particularly during the APAC start of day, to address service escalations that demand immediate attention. Availability for evening and weekend on-call support may also be required. The ideal candidate will collaborate effectively with both local and global teams and must possess strong vendor management skills in a multi-vendor environment, along with excellent communication skills for engaging with business users.

The Service Management Lead will design, manage, and onboard services and processes through Continual Service Improvement, contributing to both formal projects and daily operations.

Key Responsibilities

- Oversee ITSM processes and services across the APAC region.
- Monitor SLA compliance for all incidents and requests, identifying trends with operation leads.
- Conduct investigations for problem management and drive resolutions.
- Manage major incidents during the APAC time zone.
- Facilitate the onboarding of new services for production support.
- Ensure adherence to change management processes and drive improvements.
- Administer ITSM tools, maintaining up-to-date dashboards, service catalogues, and CMDB.
- Promote adherence to Global IT Service Management standards while adapting them to regional needs.
- Collaborate with global teams, functional owners, and vendors for consistent service delivery.
- Identify opportunities for process improvements to enhance efficiency and service quality.
- Develop governance materials and represent IT in business discussions.
- Manage vendor relationships in a multi-vendor context.

Qualifications and Experience

- Experience in a mission-critical environment.
- Background in financial services or regulated industries.
- Advanced knowledge of ITIL Service Operation processes and a general understanding of the ITIL framework.
- At least 3 years in a Service Management role.
- Familiarity with a broad range of infrastructure and end-user technologies.
- Understanding of infrastructure and application architecture.
- Experience in managing major incidents, SLA management, problem management, change management, and vendor management.
- Proficiency with the ServiceNow toolset.
- Positive attitude with the ability to remain calm under pressure.
- Strong verbal and written communication skills for effective teamwork.
- Flexibility to accommodate on-call responsibilities during evenings and weekends.
- Strong problem-solving skills and ability to multitask.
- Capability to thrive in a fast-paced environment and take ownership of tasks.
- Willingness to challenge existing processes for better user experience.
- Excellent organizational and time management skills.
- Experience in a matrix-managed environment.
- Ability to collaborate across time zones and share information effectively.
- Attention to detail and an inquisitive mindset.
- Strong vendor management skills.

Desirable Attributes

- Understanding of fund management and related processes.
- Previous experience in a Service Management capacity.
- Familiarity with application packages relevant to the asset management sector.
- Exposure to various technologies, including Wintel, databases, networking, cloud, and enterprise storage solutions.

Personal Attributes

- Team-oriented with the ability to work across cultures and time zones.
- Detail-oriented and committed to providing innovative service.
- Self-motivated and enthusiastic.
- Adaptable and capable of performing under pressure.
- Eager to learn and open to training opportunities.

To Apply:

For a confidential discussion regarding your next Technology role, please submit your resume (in MS Word format) to Sheralynn Tjioe at [email protected], quoting the job title. We regret that only shortlisted candidates will be contacted.

Registration No.: R1878306 License No.: 16S8060

• Salary Range: $3K-3.5K
• Working Days: 5 days, Monday to Friday
• Working Hours: 8.30am to 5.30pm
• Location: Toh Guan Road

Responsibilities:

1. To be responsible for achieving monthly sales target set:

• To source for new projects from new and existing subscribers
• To carry out sales presentations and negotiation
• To prepare security designs and proposals
• To secure contracts and to achieve the individual sales target as agreed with the Account Manager

2. To carry out post-sales activities:

• To provide customer service and to manage customer relations.
• To coordinate the installation of secured contracts, including the application of telephone lines.
• To coordinate with Technical teams on installation and commissioning work to ensure jobs are carried out within the given time frame and to customers’ satisfaction.
• To chase for and follow up on the status of payment from customers.
• To participate in all customer rapport program agreed by Customer Service Dept.

3. Sales related duties and task:

• To collect and share useful market information collected from external parties eg. market /competitors’ information.
• To participate in marketing and/ or new business development activities as assign by the Account Manager

4. Responsible for overall safety performance when executing daily works

Requirement

• At least a Diploma with 1-2 years direct sales experience in the service industries.

Tong Wei Chin (Reg No.: R24123803)

The Supreme HR Advisory Pte Ltd (EA No: 14C7279)

• Position: Customer Service Executive
• Working Time: Monday to Friday, 8.30 am – 5.30pm / 9am – 6pm
• Working Location: Singpost Centre [Nearest MRT: Paya Lebar]
• Salary: $3200 - 3800

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Overview for the role:

This Role reports into the OCSM and will form the focal point for customer queries and supply chain operations. Maintenance of close relationship with both internal & external customers in all business activities of company including affiliated companies, associates, and partners. This involves responding to all enquiries in a timely manner, opening and closing of all files, perform costing for invoice preparations and be called upon to perform activities and work closely with other departmental functions to achieve the goals set by the company.

Job Duties:

• Handles all clients inquires, concerns and complaints in a professional manner
• Monitor shipments with contractors and vendors and update both internal & external stakeholders
• Performs data entry, opening & closing of files and costing preparation in tandem to invoice generation
• Collaboration with all departments to better address clients needs, providing regular updates to higher management
• Assist in the preparation of Pricing & Quotations
• Support & involvement in continuous improvement programs with internal team to ensure control & processes to provide a high level of customer service & work efficiencies
• Upselling company products and identify new business opportunities through clients’ referrals

Job Requirements:

• Possess Diploma in Logistic / Supply Chain / relevant discipline is preferred.
• Relevant work experience in the Logistics / Shipping or Freight Forwarding Industry is a plus
• With permit declaration through Tradenet is preferable
• Computer literacy eg: proficient in MS Word & Excel etc

Responsibilities:

• Process inquiries and enter customer orders.
• Develop positive and productive relationship with assigned accounts and serve as point person/expert on specific customers’ needs.
• Provide customer service for accounts and interacting with customers via email, fax and telephone, throughout Asian region.
• Monitor and assist in the maintenance of general and custom and market inventory and make appropriate recommendations to the Manager and the Outside Sales person.
• Maintain an effective working relationship with Outside Sales person and all other cross-functional personnel in the region as well as with our corporate headquarters, manufacturing and logistics in the USA.
• Know and adhere to all relevant company policy, procedures and work rules.
• Perform special assignments as required by Director – Logistics & Customer Service.

Requirements:

• Degree in Business/Engineering is preferred.
• Minimum 3 years relevant work experience preferred.
• Computer skills required.
• Experience/knowledge in dealing with Industrial Products will be an added advantage.

Job ID: L649RRW5

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9740

http://www.peopleprofilers.com

EA License Number: 02C4944
Registration Number: R1330005
Posting Personnel: Reeve Lim Kok Kiong

HENRI (French Wine Bistro & Bakery)

Part Time Service Crew

Singaporean & PR

Salary Range : hourly rate $13

Location : 48 Pekin Street – Far East Square (Raffles Area)

Working Day : 3 to 5 days a week (Commitment period at least 3-6 months)

Working Hour: 1700-2200 (30 min break)

Responsibility:

- Sale and packing of displayed baked goods

- Cashiering duties

- Taking orders from customer via tablet.

- Serve the dish to the customer's table

- Operate espresso machine (training provided)

- Take instructions from Sous chef, CDPS

- Maintain positive attitude and establish team work with co-worker

Interested applicants, can send resume to [email protected] or apply via WhatsApp +65 9008 5383

We regret that only shortlisted candidates will be notified.