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Singapore / AccorHotel

What do we expect from you?Under the general guidance of the Operator Manager or any other authorized by the management, serve as the main point of contact for all guest requests and needs. The Operator agent is responsible for answering all calls within three rings, recording guest’s needs, and ensuring an appropriate resolution. The O...

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Senior Specialist/Engineer Service Operations

Singapore / Sita Information Networking Computing (asia Pacific) Pte Ltd

Provide Service Operations support to internal and external customers in accordance with the terms of the customer contract and Service Level Agreements (SLAs) Ensure the correct functioning and maintenance of all internal and external systems and products serviced by Service Operations When required, act as the customer SPOC and coordinate...

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Customer Product Owner - "Productologist"

Raffles Place / Builder.ai - What would you Build?

About Builder.aiWe’re on a mission to make app building so easy everyone can do it – regardless of their background, tech knowledge or budget. We’ve already helped thousands of entrepreneurs, small businesses and even global brands, like the BBC, Makro and Pepsi achieve their software goals and we’ve only just started.Builder.ai was voted as one of...

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Agent - Customs Brokerage (Permit Declaration & Customer Service)

Singapore / Expeditors Singapore Pte Ltd

Provide customer service in monitoring freight to ensure timely arrival, accurate and timely customs declarations for final delivery to consignee within specified / agree timeframe. Follow up on inbound shipments and ensure timely delivery to consignee. Monitor flight/vessel arrivals and ensure timely feedback on arrival information to custome...

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Customer Success Manager, APAC (All Genders)

Singapore / Dailymotion

Dailymotion is actively looking for a Customer Success Manager within the Customer Success & Account Management team.As a Customer Success Manager, you will serve as advertiser and agency point-of-contact for all campaign-related inquiries from start to finish of campaign lifecycle. Your main KPIs are client’s conversion and retention.Your scop...

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Raffles Service Agent (Reservations)

Singapore / AccorHotel

The Raffles Service Agent delivers friendly and professional service that meets guest’s reservation experience expectations prior to their arrival.Primary ResponsibilitiesDelivers Friendly and Professional ServiceEnsures smooth operation of Raffles Service department by attending to incoming calls, fax and emails that are pertaining to room reserva...

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Head, Customer Business (CR)

Singapore / Singapore Aero Engine Services Private Limited

Responsibilities · The control, administration and allocation of duties of all staff under his/her charge · Ensure smooth operations and management of the component repair (CR) induction processes; in, through, and out of SAESL, delivering targets on time and maximising customer’s satisfaction · Develop and grow new customer accounts · Provide...

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Head, Customer Success Management

Singapore / Visa

What a Head of Customer Success Management does at Visa: · Identify and implement process improvements within the Customer Success team· Drive identification, forecasting and closing of adoption opportunities· Manage a team of Customer S...

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Officer Inhouse Sales and Customer Service SIN

Singapore / Cargolux Airlines International S.a.

Ensure the timely answering of customer sales queries, their bookings and follow up: - By prioritizing the incoming quotes as per set guidelines - By following the set guidelines in terms of price offering in order to win the quote - By swiftly responding to customers ad hoc(spot) requests utilizing the Cargol...

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Customer Success Specialist

Singapore / Beame

About BEAME Medical Technology Limited:Be@me is a rapidly expanding digital healthcare startup that is revolutionizing the cosmetic dental industry by making cosmetic dental care more affordable and accessible to everyone. We offer innovative orthodontic solutions for teeth alignment, helping customers live healthy and confident lives. With our int...

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Service Project Manager

Singapore / Sécheron Hasler Group

Sécheron Hasler Group continues the Swiss tradition of over 140 years in the field of railway technology. We are a leading global supplier of electrical and electronic safety components and solutions and traction power systems for the railway industry and also provide solutions for renewable energy, DC grid, and other industrial systems. The name S...

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SALES CUSTOMER SERVICE

Singapore / Hankyu Hanshin Express (singapore) Pte. Ltd.

Responsible for arrangement/co-ordination with Japanese /Local accounts for both air/sea import/export and triangle shipments. Language skill both oral/written in Japanese is essential due to communication email/report are in Japanese language. To prepare sales related report, quotation, monthly billing, updating in system. To act and sup...

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Customer Experience Team Lead, Singapore

Singapore / PRISM+

PRISM+ is the largest Singaporean direct-to-consumer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organization, and we are seeking new teammates to join us on our exciting journey.Responsibilities: Lead, mentor, and motivate a diverse team of 2...

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Product Management Intern, Technical Service Solution

Singapore / Bosch Group

Main support towards on-going projects related to marketing automotive services in the Asia-pacific regionMarket research of automotive trends and technology to form a strategy of product services offerings for Asia-pacific regionBenchmark existing services programs and methodologies and propose recommended improvements to identify growth areasSupp...

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Food and Beverage Service Executive

Singapore / AccorHotel

The Food and Beverage Service Executive supervises the team by proactive, interactive and reactive leadership, allowing each member of the team to feel confident and to completely satisfy our guests during their dining experience. He/she assists the management in supervising the overall operation and service standards of the restaurant to meet and...

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Agent - Customs Brokerage (Permit Declaration & Customer Service)

Singapore / Expeditors

Provide customer service in monitoring freight to ensure timely arrival, accurate and timely customs declarations for final delivery to consignee within specified / agree timeframeFollow up on inbound shipments and ensure timely delivery to consignee.Monitor flight/vessel arrivals and ensure timely feedback on arrival information to customer.Ensure...

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Senior Customer Advocacy Manager

Singapore / SHIELD

SHIELD is a device-first risk AI platform that helps digital businesses worldwide eliminate fake accounts and stop all fraudulent activities. SHIELD identifies the root of fraud with the global standard for device identification (SHIELD Device ID) and actionable risk intelligence, empowering businesses to stay ahead of new and unknown fraud threats...

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Senior Customer Success Manager

Singapore / Momos

OverviewMomos is a rapidly growing company with its headquarters in Singapore and the United States. As part of our company's growth strategy, we are actively expanding our operations in the APAC region. Our main mission is to help our brands create happier customers at every location with AI. Momos is the Customer Experience Management Platform fo...

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IKEA Jurong - Home Design Service (Consultant)

Singapore / Ikano-Retail

Your assignmentKnow and understand the customers’ shopping behaviour, retail trends & life at home and use this knowledge to provide the relevant solutions for our customersEnsure that sales and profitability is secured through sales steering and range efficiency to maximise growthKnow the key barriers and facilitate an easy buying process for...

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IKEA Jurong - Home Design Service (Greeter)

Singapore / Ikano-Retail

Your assignmentTo know and understand the customers’ shopping behaviour, retail trends & life at home and use this knowledge to provide the relevant solutions for our customers;To ensure that sales and profitability is secured through sales steering and range efficiency to maximise growth;To know the importance and actively work with replenishm...

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Client Service Specialist

Singapore / Zuellig Pharma Pte. Ltd.

Client Service Specialist The Job: Client Service Specialist will be responsible for the review of material flow parameters and recommend appropriate levels to support business and customer requirements. And to lead new customer integration by coordinating internally with cross functional teams and externally with business partners. Assisting the C...

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Senior Manager, Material Review Board

Singapore / Goodrich Aerostructures Service Center - Asia Pte. Ltd.

The Senior Manager, Material Review Board (MRB) will work directly with the Aerostructures Global MRB manager to ensure best practices are developed and deployed across the Value Streams and Manufacturing sites. You will provide expertise between the organization and both internal/external customers to ensure their requirements and expectations are...

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Airfreight Import Operation Officer / Executive (Customer Service)

Singapore / Lx Pantos Singapore Pte. Ltd.

Responsibilities: Liaise with customers on shipment instructions and booking updates Permit declarations and customs clearance Coordinate, booking and tracking of Import shipments (Air & Warehouse) Handle transportation schedule and operations duties Monitor shipment status and update customer and sales team Liaise with overseas ag...

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Private Jets Sales & Business Development Executive (Indonesian speaker)

Singapore / Air Charter Service

JOB DESCRIPTIONJoining the company as a trainee, you will be assigned a mentor who will work closely with you in your first 6 month as you become familiar with the role and industry. During this time, you will see first-hand what goes into ensuring a private jet charter goes off with ease. You will learn everything from how to build a successful sa...

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Quality Assurance Specialist (Customer Complaint, ISO standard)

Singapore / Triton AI Pte Ltd

The incumbent will look to manage customer complaint and returns for customers in the Europe and/or Asia region. Job Description Ensure accurate recording of daily customer complaints in SAP, following defined standards and coordinating with geographical coordinators. Analyze complaint data to provide concise event descriptions and product details...

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Total 393 customer service job vacancies in singapore changi