• Process letters and emails correspondences to customers upon request
• Attend to incoming General Hotline calls
• Manage customer enquires via livechats
• Handle customer enquiries on payment arrangement and reconnection

Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)

Recruit Express Pte Ltd (EA: 99C4599)

Join Wolfgang Violin Studio as Part-Time Customer Service Staff!

Key Responsibilities:

Greet and assist students and parents

Manage scheduling, customer service and phone calls

Handle customer enquiry and trials

Support teaching team and daily operations

What We’re Looking For:

Good spoken English, attention to details

Pleasant and friendly personality

Previous customer service experience is a plus!

Students and retirees are welcome to apply!

20 hours per week, including one full weekend

Friendly, supportive work environment and dynamic team

Career advancement opportunities.

If you’re ready to be the welcoming face of Wolfgang Violin Studio, apply today! Send your resume to [[email protected]] with recent resume.

Join our team and make a difference — one smile at a time!

Key Responsibilities:

• Greet and assist patients and visitors.
• Handle patient registration and appointment scheduling.
• Answer inquiries and provide information about services.
• Coordinate communication between patients and healthcare staff.
• Maintain patient confidentiality and adhere to hospital policies.

Qualifications:

• N/O-level/ Nitec/Diploma Holders
• No need experience, training provided
• Able to work 3 rotating shift

TELE me at @renovatingmyhouse or WA me at https://wa.me/+6586882353 NOW!

Interested candidates, please submit your resume to [email protected]

Celine Liew

Outsourcing Team

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Responsibilities
1. Attend to patient’s enquiries and provide information.
2. Be the contact person for the doctors and patients.
3. Maintain confidentially of patient’s information.
4. Demonstrate good interpersonal skills with the public and staff.
5. Inform patients of the estimated waiting time or period of absence when the doctors are called away.
6. Responsible and responsive to patient’s feedback/complaints before referring to the Manager, SOC Executive or supervisor.

Requirement

• Min NITEC in Any Discipline
• No Need Experience
• Keen in Healthcare
• Able to commit 3-6 months at least

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

The Raffles Service Agent delivers friendly and professional service that meets guest’s reservation experience expectations prior to their arrival.

Primary Responsibilities

Delivers Friendly and Professional Service

• Ensures smooth operation of Raffles Service department by attending to incoming calls, fax and emails that are pertaining to room reservation.
• Obtains all the necessary information to complete a room reservation in the Opera system, i.e. stay dates, flight details, rates, special requests and reservation notes.
• Completes the reservation process by combining all reservation details (including any Food and Beverage or Spa arrangements) and sending a confirmation to the guest.

Focuses on Guest Experience

• Supports guest’s decision to proceed with the reservation by providing accurate information on the price, room type, availability and the amenities.
• Is well versed with the preference of the regular guests and provide them with the consistent service anticipating their needs in advance.

Involvement in Wider Job Function Actions/Relationships

• Supports the Raffles Service colleagues to achieve upsell goals in various revenue streams.
• Coordinates with other departments (Front Office, Concierge, Food and Beverage, Raffles Spa, Housekeeping and Butler) on the guest’s needs and requirements.
• Works closely with Revenue department to be aware of the occupancy of the hotel (i.e. sold out dates, blackout dates and the need periods).
• Advises Raffles Service Manager of any deviations in rate applications or reservations arrangement.
• Maintains an accurate and updated filing system of all correspondence.
• Is familiar with hotel’s credit policies and handles billing instructions correctly.
• Performs clerical and administrative duties.
• Adheres to Raffles Hotel Singapore and Room Reservations department standard operating procedures, guidelines and grooming standards.
• Supports Accor Corporate programs, such as Planet 21.
• Ensures service standards and individual performance are aligned with Accor Hotels Values.

Reporting to the Service Supervisor, in this role you will be part of a National team of Field Service Engineers providing a prompt and effective service to customers within the Water, Power, Petrochemical and other associated Industries.  

In this role you will identify faults, repair, test and modify actuators in the field, carry out planned and preventative maintenance, mechanical and electrical installations of actuators and associated retrofit adaption of components, pedestals and drive shafts and completing accurate and technical site visit reports for each job.

This role would suit a determined problem-solver, who can think logically for troubleshooting issues and has the willingness to travel.

The Salary Range for this position $48K to $55K Per Annum.

Summary

This position is responsible for addressing inquiries and feedback from guests and various channels. Ensuring that VIPs and CIPs are assigned appropriate rooms and that their accommodations are satisfactory prior to their arrival.

Responsibilities

• Handling of Reception / Front Desk duties including but not limited to checking-in and checking-out of hotel guests.
• Provide courteous and efficient service to all hotel guests.
• Ensure that all telephone calls are handled promptly.
• Be familiar with all room types and rates in the hotel and their availability status; so as to up-sell whenever possible.
• Handle cashiering functions and adhere to the hotel’s Standard Policies & Procedure.
• Take ownership of problems, handle guest complaints promptly according to established procedures and then report to the supervisor for further follow up where necessary.
• Be familiar with hotel facilities and functions as well as major city attractions and events so as to provide guests with accurate information as requested.
• Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Requirements

• A minimum Diploma qualification in any field.
• Relevant work experience will be duly considered.
• Willing to work rotating shifts.
• Positive attitude with an outgoing personality and good communications skills.
• Preferred experience in the hospitality industry along with familiarity of the Opera system.

Requirement:

• Have Call centre exp/ Customer Service
• Min Nitec/Diploma
• Handle sales orders, customer and client enquiries/complaints.
• Provide high service levels to the respective customers and clients.

General Responsibilities

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks
• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints
• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction
• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution
• Provide feedback to supervisor on improvement areas based on customer/client issues
• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system
• Maintain up-to-date information on processes, products, price lists, etc.
• Liaise with respective operations team for issues, follow-up and actions
• Establish and maintain good working relationships with clients/customer

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

We are hiring Contract Customer Service Clerk to be outsourced to many reputable healthcare organisations!

Job Description:

• Administer high volume of incoming phone calls and emails on a daily basis

• Handling enquiries/ feedbacks

• Registration of visitors/ patients at the counter

• Must be able to commit to OT when business needs arises

• Any other reasonable ad-hoc duties as assigned

Working hours:

• 9am to 6pm (Mondays to Fridays)

• 9am to 1pm (Saturdays)

Requirement:

• Min. N Levels and above

• Candidates with some customer service experience will be advantageous

• Min. commitment of 3 months onwards

Interested applicants, send in your resume to:

[email protected]

We regret to inform that only shortlisted candidates will be notified.

Ashley Loo Yan Ni | R2095115 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

We are looking to welcome a Customer Service Representative to join our Global Customer Service Department. You will work as an integral part of the department by providing outstanding customer service to our internal and external customers and report to the Customer Service Manager. 

Closing Date: Applications will close on 4th Nov 2024.

Applications are shortlisted on a rolling basis, and we will be interviewing alongside advertising. We therefore encourage you to apply at the earliest opportunity.

What you'll be doing:

• Take ownership of customer queries received via phone, email, live chat, and in person through to resolution in line with policies/procedures, KPI and Customer First training best practices. Striving to increase customer satisfaction/first-time resolution and reduce the need for customers to contact.
• Take responsibility for the processing of orders, invoices, quotes, returns, and claims in a timely and accurate manner, responding appropriately and swiftly to queries, problems, and special requests from customers, accelerating these to team leaders and managers where appropriate.
• Resolving product or service problems/queries by clarifying customer issues, determining the root cause of the problem, selecting and explaining the best solution to the problem, expediting corrections/adjustments, and following up to ensure resolution.
• On the back of customer contacts review the customer self-help portals and suggest new content or amendments to the relevant team.
• Managing day-to-day business processes, liaising with other departments where appropriate.
• Suggesting amendments to Standard Operating Procedures (SOP).
• Maintaining knowledge of department policies, processes, procedures, and systems used, developing an internal network to increase knowledge.
• Providing support to team members.
• Active participation in meetings, expressing your viewpoint but also recognizing and listening to others.
• Suggesting improvement ideas and assisting with the implementation of those ideas to improve customer satisfaction, increase productivity, or reduce costs.
• Using Salesforce to manage customer contacts and workflow in line with the SOP.
• Using SAP/Salesforce to manage orders/invoicing.
• You achieve personal objectives and, work to agreed KPIs and targets including quality assurance.
• In addition to the above, this role may also be required to help with projects and workload as determined by business needs and the Manager.

About the role

The incumbent will be leading a team and be part of a larger team within the IFF department in providing seamless and customer-focused solutions to support the achievement of business objectives.

What you will be doing

• Lead the Customer service team for Sea freight
• Liaise with customers on the standard operating procedures
• To meet up with clients on projects / special matters
• Prepare customer key performance index reports
• Promptly handle customers / team escalations
• To implement corrective actions and preventive measures for immediate service recovery
• To co-ordinate with Ocean carriers for bookings / uplift upon escalation from team
• Attend to freight management and rates negotiation
• Provide quotes / rates to COD customer or overseas offices
• Liaise with overseas agents on the various requirements and rates
• Review the profit & loss of product desk
• Analyse job file purchasing and raise concern to Pricing team
• Review & approve changes of work processes before escalation to Head of Sea Freight
• Conduct recruitment exercise for officer / executive position when needed
• Provide related training concerning the BU to new staff assign to the team
• Joint sales visit to resolved operations issue when necessary

Team Management

• Ensure and monitor team compliance to the Bollore’s Code of Conduct and Company’s regulations
• Ensure team understanding and implementation on Bollore’s Value in daily work behaviors
• Plan and monitor team performance including give coaching and counselling needed to deliver expected outcomes
• Plan and monitor team development together with HR Division
• Ensure updated Job Description availability for the team by coordinating with HR Division
• Ensure all changes in Department / Section communicated properly to the team

The successful candidate

• Diploma / Degree preferred
• Minimum 8 years of experience in freight forwarding with sea freight experiences
• Previous customer service experience is an added advantage
• Possess excellent communication and interpersonal skills
• Pleasant personality and a good team player
• Proficient in MS Office & ability to work independently
• DGR trained will be an advantage
• Location: 101 Alps Ave Singapore 498793 (Designated transport Pasir Ris, Ang Mo Kio, Tanah Merah, Tampines, Admiratly, Yishun and Sengkang)

Key Responsibilities:

• Greet and assist patients and visitors.
• Handle patient registration and appointment scheduling.
• Answer inquiries and provide information about services.
• Coordinate communication between patients and healthcare staff.
• Maintain patient confidentiality and adhere to hospital policies.

Qualifications:

• N/O-level/ Nitec/Diploma Holders
• No need experience, training provided
• Able to work 3 rotating shift

TELE me at @renovatingmyhouse or WA me at https://wa.me/+6586882353 NOW!

Interested candidates, please submit your resume to [email protected]

Celine Liew

Outsourcing Team

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Requirement:

• Have Call centre exp/ Customer Service
• Min Nitec/Diploma
• Handle sales orders, customer and client enquiries/complaints.
• Provide high service levels to the respective customers and clients.

General Responsibilities

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks
• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints
• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction
• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution
• Provide feedback to supervisor on improvement areas based on customer/client issues
• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system
• Maintain up-to-date information on processes, products, price lists, etc.
• Liaise with respective operations team for issues, follow-up and actions
• Establish and maintain good working relationships with clients/customer

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Key Responsibilities:

• Greet and assist patients and visitors.
• Handle patient registration and appointment scheduling.
• Answer inquiries and provide information about services.
• Coordinate communication between patients and healthcare staff.
• Maintain patient confidentiality and adhere to hospital policies.

Qualifications:

• N/O-level/ Nitec/Diploma Holders
• No need experience, training provided

TELE me at @renovatingmyhouse or WA me at https://wa.me/+6586882353 NOW!

Interested candidates, please submit your resume to [email protected]

Celine Liew

Outsourcing Team

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Your mission: 

• Communicating with Wise's business customers and helping them over the phone and via email whilst forming valuable, long-lasting relationships. 

• Collaborating internally with operational and product teams to make sure that we are providing the best service and custom solutions for our business customers.

The role will give you the opportunity to:

• Be a Problem Solver: With a customers-first mindset and empathy, enable a smooth customer experience for our business customers

• Go above and beyond the call of duty: work with less supervision and solve complex problems by working with other teams

• Grow through mentoring and side projects with other teams, developing your skills and figuring out how to have a big impact on our customers

• Work with Empowerment - at Wise you get in what you put out so you’ll need to take the initiative when it comes to your career progression

42 hours per week (lunch 1hr): Mon to Fri: 830am to 5pm and Saturday half day: 830am to 1230pm (no lunch break)

Rate: $12/hr

JOB DESCRIPTION

•Mainly porter duty, porter patient within the hospital to various department. (required to push wheelchair/bed)

•can cover front desk and room assisting as well

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Job Description:

• Work closely with the Residence Manager
• Provide good customer service and respond efficiently and tactfully to guests’ complaints, requests and enquiries
• Handle cashiering functions and adhere to the residence’s Standard Policies & Procedures
• Maintain good guest relations with in-house guests at all times
• Project a courteous and hospitable attitude at all times
• Provide guests with accurate information as requested regarding SR facilities, major city attractions and events
• Maintain an effective flow of communication with all personnel

Job Requirements:

• O-Level or equivalent
• Willing to perform rotating shifts
• Positive attitude with outgoing personality and good communication skills
• Experience in hospitality and knowledge of HMS will be advantageous

Responsibilities
1. Attend to patient’s enquiries and provide information.
2. Be the contact person for the doctors and patients.
3. Maintain confidentially of patient’s information.
4. Demonstrate good interpersonal skills with the public and staff.
5. Inform patients of the estimated waiting time or period of absence when the doctors are called away.
6. Responsible and responsive to patient’s feedback/complaints before referring to the Manager, SOC Executive or supervisor.

Requirement

• Min NITEC in Any Discipline
• No Need Experience
• Keen in Healthcare
• Able to commit 3-6 months at least

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Scope:

• Demonstrate exceptional enthusiasm by being the brand advocate that create a positive environment for a customer centric, fascinating and personalized moments for our prospects, customers, enthusiast and business partners
• Deliver embracing customer consultation with the tailored sales process with great focus in explaining and guiding on the vehicle configuration, financial consultation, purchase journey
• Optimize the sales funnel and consistently update all customer data in our CRM to ensure all active digital and physical engagement are aligned across the team
• Be in control of the well-being and hospitality of all Experience Centre visitors and include the emotional elements to create brand excitement and build trust within the Customer Centric team
• Perform assignment allocation with guidance and supervision of the experts in the customer centric retail team
• Implement task monitoring mechanism that allows immediate follow up on all outstanding matters promptly with the team
• Deliver performance monitoring and reporting for the management

Requirements:

• At least 3-5 years of working experience preferably in the Automotive/ Luxury Retail / Tech Sales/ Hospitality and Aviation Service
• A team player with excellent interpersonal, communication skills, customer oriented with passion and motivation for sales
• Proficient in MS office and ability to learn other systems for daily operations
• Required to perform shift work including weekdays evening and weekends (including PH)

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified

Responsibilities

- Attending to inbound calls
- Attending to call back requests from customers
- Ensure follow up on cases escalated
- Point to point enquiries from customers
- Perform simple investigation on customer's requests
- Attend to emails enquiry/ Live chat as required
- Other ad hoc duties as assigned by Supervisors

Requirement

- Minimum Nitec/Diploma in any disiciplines
- Team player with good interpersonal and communications skills
- Self-motivated and able to work independently with minimal supervision
- Comfortable with Working hours: Any 5 days per week - inclusive of weekends - 8.00am – 5.30pm / 8.30am – 6.00pm, off on Public Holidays

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin
CEI Registration No.: R1765524
Recruit Express Pte Ltd
EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Working Hours: Office Hours / Shift (Can choose)

Pharmacy Assistant duties:
- Packing and labeling of drugs
- Maintaining pharmacy inventory
- Maintaining a safe and clean pharmacy by complying with procedures, rules, and regulations
- Any other general administrative duties/ad-hoc projects as assigned by immediate supervisor

Patient Service Associate duties:

- Handle patient admission

- Register patient and family members

- Assist in making appointment for patient

Requirement

• Min GCE 'N/O/A' Level / Diploma in any fields

Interested candidate, kindly send a copy of your resume to [email protected]



Adeline Lim Xin Ying [R23112000]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

Interested candidate, kindly send a copy of your resume to [email protected]



Adeline Lim Xin Ying [R23112000]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

BIPO is looking for a Project Consultant who will be responsible for implementing the HRMS software, covering modules such as Personnel, Leave, Claims, Payroll (Singapore), Attendance, Appraisal, Training, and Recruitment.

Responsibilities

· Manages and implements multiple HRMS projects (small to medium and large projects) simultaneously.

· Ensures that projects meet or exceed expectations by guiding all project activities to include, but not limited to, scheduling, scoping, configuring, testing, training, conducting user acceptance test and maintaining quality control.

· Analyses customer requirements, proposes system design, and prepares system demonstration environment and configuration.

· Partners with R&D team internally and with customer externally to design, test, and maintain any necessary integrations, as well as to ensure existing interfaces continue to run smoothly and provide accurate results.

· Provides proactive, strategic system consulting services representing HR-owned data.

· Provides knowledge and best practices on the system functionality.

· Continually seeks opportunities to increase customer satisfaction and deepen client relationships.

Technical Skills and Competencies

· IT Degree/Diploma or major in Information Technology or related area

· Minimum 1 year working experience HRMS Project Implementation.

· Familiar with Human Resources related processes

· Familiar with Singapore statutory leave policy, CPF computation.

· Good knowledge of Singapore statutoryleave policy, overtime policy, CPF, SDL, Fund computation is a plus.

· Basic SQL knowledge for the checking data in database.

· Basic Excel functions for the Data Migration/Clean up.

· Fluent English and prior work experience in a multi-national environment ideal.

COMPANY DESCRIPTION

NTUC Enterprise is the holding entity and single largest shareholder of the NTUC Social Enterprises. NTUC Enterprise aims to create a greater social force to do good by harnessing the capabilities of the social enterprises to meet pressing social needs in areas like health and eldercare, childcare, daily essentials, cooked food and financial services. Serving over two million customers, NTUC Enterprise wants to enable and empower all in Singapore to live better and more meaningful lives.

Kopitiam, a household name in the F&B sector is the latest addition to our family of NTUC Social Enterprises.

RESPONSIBILITIES

*Preparation of food (e.g. bread, fried dough items, dim sum, desserts, fruits, snacks) and drinks (e.g. coffee, tea, soy milk)

*Ensure the food quality standard meets expectations consistently

*Prepare sufficiently before peak periods such as right stock levels for food and beverages

*Deliver high standards of Customer Service during order taking, cashiering, food presenting etc

*Serve customers with a smile

*Good personal hygiene and grooming

*Maintain a sanitary and clean work station and adhere strictly to food safety & hygiene practices

Whats app/call-81880535

Attained food hygiene certificate will be an added advantage or training will be provided for those without the certificate

Mon - Fri (830am – 530pm) with 1 hour break, Sat (830am – 1230pm)

Location: Orchard/Woodleigh

Jobscope:

· Provide receptionist duties at front counter

· Ensure accuracy of clinical data entry into computer system

· Able to apply basic patient care

· Maintain filling system, coordinate appointments and other admin duties

· Liaise with various insurance company and make payment arrangement

· Any other task as directed by the Clinic Manager or Doctor

Requirements:

Must be okay to work in fast paced environment

Interested candidate, kindly send a copy of your resume to: [email protected]

Jessica Fong Zhi Tong [R1879124]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

We are hiring Contract to Perm Patient Service Associate to be outsourced to reputable hospitals!

Job Description:

• In charge of registration of patients
• Scheduling of appointments
• Handle enquiries
• Assist doctors and nurses when required

Requirement:

· Possess minimum ‘N / O / A’ Levels / Nitec / Diploma in any field

· Able to commit to 5.5 days office hours

· Available immediately

Apply now by sending your resume to [email protected] for more enquiries.

We regret to inform you that only shortlisted candidates will be notified.

Tammy Yap | Outsourcing Team | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W