As Customer Success Manager/Executive, your job responsibilities are identified as follows, but may change if deem necessary;

• Customer Success Manager/Executive are required to work closely with Global Technical Managers and communicating Customers Polices and Procedure to Shiji Offices
• Establish project delivery standards and tracking policies and procedures that optimize the customer experience
• You will be customers’ Primary point of contact
• Customer Success Manager/Executive may gather feedback from their customers, study other customer success programs and analyze customers need to identify the best practices
• Customer Success Manager/Executive must establish policies the entire staff can adhere to so all customers receive the same quality of service
• Customer Success Manager/Executive must be well versed with company’s products
• You may be called upon to provide technical support to customers or to provide training on their products
• You may even require to help customers plan and understand the best ways to utilize their software or products based on the customer’s business needs or business plans
• The Customer Success Manager/Executive will focus on educating our customers on the flexibility and capabilities of their software or products so customers are encouraged to continue using our services
• Regular communication with customers on our products new features
• Make our customers successful! Promote the Company’s services (enhancements / updates / new initiatives / maintenance) through the relationships you have nurtured

Duties and Responsibilities

• Early-risk marriage support (minor and transnational couples, divorce support and family & marital counselling)
• To offer group work and other interventions to families facing challenges; and to work with relevant partners to promote the welfare of the clients
• Proficient in various counselling approaches (e.g., systemic) and tools to help with clients' concerns
• Deliver clinical supervision for staff's professional development
• Manage the budget and statistics monthly

Requirement:

• Master in Counselling
• At least 5 years of relevant work experiences

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Description:

• Manages a variety of interventions, programs, and community development projects within the field of social work.
• Leads and guides multidisciplinary teams in the thorough evaluation of casework and group work, ensuring comprehensive and effective outcomes.
• Coordinates and oversees the implementation of strategic community development initiatives, diverse programs, and impactful research endeavors aimed at enhancing social welfare.
• Provides mentorship and steadfast support to fellow social workers, fostering their professional growth and ensuring the highest standards of practice.
• Actively collaborates with external agencies and ministries, forging partnerships and alliances to advance collective goals and initiatives in social services.

Job Requirement:

• Possession of a Degree or Master's in Social Work.
• Demonstrated prior supervisory skills, including experience in managing and guiding teams.
• Ability to effectively lead a team of at least four members, ensuring cohesion, productivity, and professional development within the team.

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Description:

• Manages a variety of interventions, programs, and community development projects within the field of social work.
• Leads and guides multidisciplinary teams in the thorough evaluation of casework and group work, ensuring comprehensive and effective outcomes.
• Coordinates and oversees the implementation of strategic community development initiatives, diverse programs, and impactful research endeavors aimed at enhancing social welfare.
• Provides mentorship and steadfast support to fellow social workers, fostering their professional growth and ensuring the highest standards of practice.
• Actively collaborates with external agencies and ministries, forging partnerships and alliances to advance collective goals and initiatives in social services.

Job Requirement:

• Possession of a Degree or Master's in Social Work.
• Demonstrated prior supervisory skills, including experience in managing and guiding teams.
• Ability to effectively lead a team of at least four members, ensuring cohesion, productivity, and professional development within the team.

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities:.

• Trained to carry out Visual Acuity (VA) Tests for patients.
• Perform VA tests and record in the system.
• Promote health related messages to patients and encourage sign up of NUHS App/ HealthierSG.
• Data entry/ calling of patients for appointment as assigned by supervisor.

Requirements:

• Min Nitec and above
• No need experience , Training Provided
• Able to commit for min 6 months

Working Hours – 32 hours / week

Mon, Thurs, Fri: 8am-5pm (8 hours excluding 1 hour lunch)

Tue, Wed: 8am-12pm (4 hours)

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

The Raffles Service Agent delivers friendly and professional service that meets guest’s reservation experience expectations prior to their arrival.

Primary Responsibilities

Delivers Friendly and Professional Service

• Ensures smooth operation of Raffles Service department by attending to incoming calls, fax and emails that are pertaining to room reservation.
• Obtains all the necessary information to complete a room reservation in the Opera system, i.e. stay dates, flight details, rates, special requests and reservation notes.
• Completes the reservation process by combining all reservation details (including any Food and Beverage or Spa arrangements) and sending a confirmation to the guest.

Focuses on Guest Experience

• Supports guest’s decision to proceed with the reservation by providing accurate information on the price, room type, availability and the amenities.
• Is well versed with the preference of the regular guests and provide them with the consistent service anticipating their needs in advance.

Involvement in Wider Job Function Actions/Relationships

• Supports the Raffles Service colleagues to achieve upsell goals in various revenue streams.
• Coordinates with other departments (Front Office, Concierge, Food and Beverage, Raffles Spa, Housekeeping and Butler) on the guest’s needs and requirements.
• Works closely with Revenue department to be aware of the occupancy of the hotel (i.e. sold out dates, blackout dates and the need periods).
• Advises Raffles Service Manager of any deviations in rate applications or reservations arrangement.
• Maintains an accurate and updated filing system of all correspondence.
• Is familiar with hotel’s credit policies and handles billing instructions correctly.
• Performs clerical and administrative duties.
• Adheres to Raffles Hotel Singapore and Room Reservations department standard operating procedures, guidelines and grooming standards.
• Supports Accor Corporate programs, such as Planet 21.
• Ensures service standards and individual performance are aligned with Accor Hotels Values.

• Follow up and support residents’ engagement (pre-call, post call notes)
• Foster and engage direct feedback and through relationships with residents, channelling them back to management as actionable insights
• Ensure operations are smooth include delivery of messaging, sales, customer service and business reporting
• Other adhoc duties as assigned

Requirements:

• Min Diploma with 2-3 years of customer service experience

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Summary: The CX team member will act as a change advocate and execute on the Customer Experience strategy to strengthen customer advocacy across the organization, work closely with cross-functional teams to drive and progress towards a consistent and positive customer experience across all customer touch points, and promote the use of customer / distributor research and contribute to the maturity of insights capabilities.

Job Responsibilities: Demonstrate collaboration and influencing skills to embed customer centricity across key functions within the company; optimize existing operations, governance and reporting while driving continuous improvement for all episodes; champion a data-driven approach to influence business decisions by correlating customer and distributor experience data to other internal data to create actionable insights; collaborate on key digitization initiatives to create alignment across teams to deliver on an enhanced omnichannel customer experience; support customer / distributor immersion activities to achieve best business outcome and track delivery of ROI; stay current with industry trends and local regulatory requirements affecting customer lifecycles and make necessary improvements to customer journey to maintain a competitive edge.

Skills:
∙ Proven and progressive experience in customer experience or insights roles, preferably in a highly regulated industry
∙ Understanding of statistical methods to facilitate targeting, segmentation, revenue generation, retention and marketing campaigns
∙ Analytical mindset with the ability to translate data into actionable insights
∙ Experience of managing and delivering results with third party vendors
∙ Experience with customer experience management software and tools
∙ Experience working with Agile methods
∙ Excellent communication, influencing, presentation, and interpersonal skills
∙ Quick learner: Must be able to quickly gain a high level understanding of the technical and business domains of the teams within the company to provide a shared service

To apply, please email your resume in MS Word format to [email protected] indicating in your CV the following information:

Expected Salary:
Notice Required:
Reason for Leaving:

Only shortlisted candidates will be notified.

Jackie Ng May Ying (R1104602)

Recruit Express Pte Ltd

EA No: 99C4599

• Performing reception and front desk duties.
• Portering and Triaging duties such as transfer of patients from one location to another.
• Attending to all enquires of patients and visitors including phone enquiries.
• Perform any duties as assigned.

REQUIREMENTS:

• Minimum GCE O levels/A Levels/Diploma in any discipline
• No working experience required as on-the-job training is provided
• Good communication and interpersonal skills

Interested candidate, kindly send a copy of your resume to [email protected]



Adeline Lim Xin Ying [R23112000]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

The Job:

• Oversee the handling of customer complaints and quality-related issues, ensuring timely resolution and customer satisfaction.
• Develop and maintain processes for tracking and monitoring customer issues, including escalation procedures as needed
• Responsible for surveys and handling of the responses
• Investigate root causes of customer concerns and collaborate with cross-functional teams to implement corrective actions
• Provide guidance and support to team members in handling complex customer inquiries and resolving issues effectively

The Requirements:

• Proven experience in Customer Service Management, preferably in the automotive industry.
• Strong communication skills, both verbal and written
• Strong understanding of automotive quality standards and processes

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

CEI: R1104482

JANE LUI JIE'EN

Your role

Do you believe in collaboration between business and technical experts as a key success factor to achieve best results? Do you want to design and develop the next generation business applications using the latest technologies? Do you like to be challenged and encouraged to learn and grow professionally?
We’re looking for a passionate software engineer / developer to:

• developing critical banking applications within a scrum team
• work closely with product owners and scrum team members to design and create effective solutions for Wealth Management business
• take full ownership of products developed and work on continuous product improvement in an iterative way
• troubleshoot and support products in all technical aspects, ensure solution is deployed with quality in high speed
• continuously modernize application development process (Automated testing, CI/CD, docker, cloud native, etc.)

Your team

You will be working within the Wealth Management Chief Digital and Information Office organization, primarily within the product and software development function. The team is responsible front-to-back of a suite of IT service and products sitting on the Global Wealth Management platform. You will be working with a product base team located around the globe (including APAC and Europe).

Your expertise

• Minimum 8 years of experience in Java development using Spring, Spring Boot, REST/SOAP services, Java 8 and common open source software Experience in common development tooling and familiar with CI/CD processes (Maven, GitLab, Sonar etc.) and approaches; experience to implement automation to streamline development pipeline
• Experience with agile methodologies, especially scrum, iterative development, automated testing and continuous release approaches
• Proven ability to produce secure, stable and good performing code and write optimized, clean code
• Ability to lead investigation of technical issues, both in a highly secured production environment as well as lower test environment
• Experience working in a highly complex and integrated banking platform, ability to traverse and communicate with different teams to negotiate interface design as well as troubleshoot integration issues
• Experience and knowledge in cloud native development (especially Azure)
• Experience with front-end development using React is a plus but not mandatory.

Location : Kreta Ayer or Telok Blangah

Job Description

• Assist in managing interventions and programmes, performing community development work and uplifting the professional practice in social work.
• Guide multi-disciplinary teams to implement and evaluate casework and group work and also organises strategic community development initiatives, programmes and research.
• Serve as a mentor to social workers and supports their professional development.
• Collaborate with other agencies and ministries

Interested candidate, kindly send a copy of your resume to [email protected]



Adeline Lim Xin Ying [R23112000]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

• Oversee the handling of customer complaints and quality-related issues, ensuring timely resolution and customer satisfaction.
• Investigate root causes of customer concerns and collaborate with cross-functional teams to implement corrective actions
• Analyze customer feedback and quality data to identify trends, patterns, and opportunities for improvement.
• Communicate effectively with Management and other departments to provide updates on customer issues, trends, and resolutions.
• Present survey results and implementation measures to stakeholders

Requirements

• Proven experience in Customer Service Management, preferably in the automotive industry.
• Strong communication skills, both verbal and written

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Responsibilities

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements

• Min GCE N/O or ‘A’ Levels / Diploma and above
• Keen interest in the healthcare/ medical industry
• No experience needed, full training will be provided
• Basic knowledge of Microsoft Office
• Able to start work immediately

Interested candidates please send a copy of your resume to [email protected]

Leon Leong De Cong
R1551708

Recruiter's Ref Code: #HDC

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Job Description:

- Provide service to our patients and visitors including patients registration, bed reservation, appointment scheduling, billing, financial counselling, and follow up.

For interested candidates, please send your updated resume:

Job Responsibilities:

• Preparing patients for dental work.
• Helping with infection control by sterilizing and disinfecting instruments, setting up instrument trays, preparing materials, and assisting with dental procedures.
• Assisting dentists in managing the clinical treatment of patients.
• Providing great patient care.
• Recording treatment information in patient records.
• Exposing dental x-rays from dental diagnostics and caring for dental x-ray equipment.
• Providing postoperative instructions as directed by the dentist.
• Caring for dental equipment.
• Forming preliminary impressions for study casts and occlusal registrations for mounting study casts.
• Ordering dental supplies and maintaining dental equipment inventory.
• Fabricating temporary restorations and custom impressions from preliminary impressions.
• Other ad-hoc duties.

Job Requirements:

• Experience using computers for a variety of tasks.
• Good written and verbal communication skills.
• Consistently professional appearance and attitude.
• Able to provide great patient care.
• Able to work as a team.
• Experienced/Non-experienced, On-the-job training provided.

• Assist in registration of patients
• Booking of appointments
• Assisting in guiding patients to change / giving patients directions
• Assisting nurses and radiographers when required

Requirements:

• Min. GCE 'N/O/A' level or Diploma from any field
• Comfortable floating around different locations
• Comfortable working on saturdays (Half-day)

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

Working Location : Clementi

Responsibilities:

• Assist in carrying out administrative work in the delivery of advisory services to patients and their families.

• This includes processing of information and statistics on assistance through an electronic system. Executive care advisory may be required to gather information from patients and their families and assist them with the financial assessments procedures.

• Conduct assessment / home visits when necessary.

• Liaise with relevant agencies / authority / patients family.

• Assure that all referrals are attended to by relevant personnel.

• Liaise with nurses on patient-related matters.

• Assure that all referrals are attended to by self or relevant personnel.

• Supervise the operational work carried out by customer care coordinator when handling subsidy cases.

• Act as a channel of communication between management and the customer care coordinator.

• Handle difficult customer and communicate escalated issues to the Manager.

• Keep update records of patients electronic or written data)

• Up-to-date the relevant information of government’s policy with regards to the elderly care Services and funding.

• Maintain confidentiality of customer database.

Requirements:

• Min O level
• Min 2 years of healthcare experience
• Able to work on alternate Saturdays (off-in-lieu will be provided)

Interested candidate, kindly send a copy of your resume to [email protected]



Adeline Lim Xin Ying [R23112000]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

The Job:

• Oversee the handling of customer complaints and quality-related issues, ensuring timely resolution and customer satisfaction.
• Develop and maintain processes for tracking and monitoring customer issues, including escalation procedures as needed
• Responsible for surveys and handling of the responses
• Investigate root causes of customer concerns and collaborate with cross-functional teams to implement corrective actions
• Provide guidance and support to team members in handling complex customer inquiries and resolving issues effectively

The Requirements:

• Proven experience in Customer Service Management, preferably in the automotive industry.
• Strong communication skills, both verbal and written
• Strong understanding of automotive quality standards and processes

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

CEI: R1104482

JANE LUI JIE'EN

To assist clerical and support functions in the Emergency Department as well as the reception services including patient registration, scheduling appointments, billing and enquiries.

- 3 shifts required

Interested candidates, do drop me the following:

Tele: @jesswongie

WA 96503173

or email to [email protected]

Jessie Wong Yuan Si

R2197171

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

japanese restaurant looking for permanant part-time service crews to full the position . we are mid-high japanese restaurant food operator and are looking for experience personal to fill 4 positions for our new opening.

Job Descriptions

• Prepare the store (front-of-house and back-of house) for business operations.
• Assist to run Shift and to ensure the following practices are carried out in your store.
• Performing station functions in Service/Kitchen area.
• Handle cleaning of dining and kitchen area.
• Carry out stewarding duties.
• Perform cashiering duties.
• Handle customer queries.
• Ensure compliance to food safety, hygiene and sanitation standards.

Job Requirements

• Secondary school education
• Working experience is not required.
• Service-oriented with a pleasant disposition.
• Ability to work in a fast-paced environment.

Benefits

• Meal Allowance approximate $300 per month
• City stores - about $200 per month
• Paid on work days

Working hours

• 5.5 days, 44 hrs, Shift hours 9 - 6pm, 2pm - 11pm

Responsibilities:

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min GCE ‘A’ Levels / Diploma and above
• No experience needed as full training will be provided
• Basic knowledge of Microsoft Office
• Able to commit for at least 3 months for temp roles

Interested candidates please send a copy of your resume to [email protected]

Email Subject: Patient Service Associate

Leon Leong De Cong
R1551708

Recruit Express Pte Ltd
EA License: 99C4599

• To handle cases with family and marital issues
• To run group work and programme for couples undergoing through divorce
• To run group work and programme for children whom parents are undergoing through divorce
• To complete all administrative tasks required for casework and counseling
• To be involved in setting up structures and processes within the department when necessary
• To lead ad-hoc tasks and projects by the agency when required
• To be able to work with partners and stakeholders when required
• To manage critical incidents and risks when it occurred within cases
• To provide field supervision for students on placement

Job Requirements

• Min Degree in social work/ conversion diploma in social work
• No experience needed, training will be provided
• Able to commence work within short notice

We regret that only shortlisted candidates will be contacted

Interested candidates please send your resume to [email protected]

Consultant: Tan Ming Hui, Michelle (Magdelene) (R21101623)

Recruit Express Pte Ltd (99C4599)

Key Responsibilities:

• Plan and execute charity fundraising strategies.
• Mentor and recruit Charity Ambassadors.
• Help manage third-party fundraising events, including paperwork and communication.
• Guide students in fundraising
• Support major events like Race Against Cancer, Relay for Life, Charity Golf, or Charity Gala Dinner.
• Ensure compliance with data protection laws for third-party information.
• Handle administrative tasks like purchasing and reporting.
• Manage donation collection and distribution.
• Place NETs QR code stickers in approved locations.
• Assist with online donation portals.

Qualifications and Experience:

• Degree in marketing or business management.
• At least 2 years of experience in events and fundraising.
• Knowledge of online marketing tools.
• Understanding of data protection laws (PDPA).
• Familiarity with Charities Act and IPC regulations.
• Understanding of Fundraising Regulations.
• Strong English writing skills.

Keywords: Fundraising, charity event, donor relation

Working Location: Outram

Working Hours : Mon - Fri , Office Hours

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599