LCentral is a reputable Premier English Specialist providing quality enrichment for students from N1 to P6 since 2008. We are seeking a dynamic candid..
LCentral is a reputable Premier English Specialist providing quality enrichment for students from N1 to P6 since 2008. We are seeking a dynamic candidate as a full-time Customer Service Executive.
Customer Service Executives are key to supporting the daily operations of the business and managing customer service relationships.
Responsibilities include (but are not limited to):
Ensure safety and well-being of students
Deliver excellent customer service
Meet brand standards (image and presentation, safety and hygiene)
Establishing excellent rapport with students and customers
Ensuring a positive and nurturing learning environment
Assist in the day to day operations of the centre and centre management
Assist in the day to day administration of the centre (roster, scheduling, payments, etc.)
Assist in student enrolments (enquiries, assessments, registration, etc.)
Assist in scheduling classes to ensure optimal use of resources (classrooms, materials, etc.)
Proper and timely record keeping
Requirements:
Training will be provided
Proficient in standard English (required)
Customer-oriented (required)
Bilingualism is an advantage
5-day work week
Able to start work immediately
Working Hours
Weekdays - 1:00 PM to 9:00 PM
Weekends - 9:00 AM to 6:30 PM
1 weekend and 1 weekday off
Salary: $2,600.00 - $2,800.00 per month
Progressive salary increment
13th-month bonus
Incentives and rewards
Personal accident insurance
Hospitalisation insurance
Life insurance
Career advancement, management trainee track included
Chess.sg is Singapore’s leading chess coaching provider, and we’re seeking a detail-oriented and reliable Customer Service Specialist / Administra..
Chess.sg is Singapore’s leading chess coaching provider, and we’re seeking a detail-oriented and reliable Customer Service Specialist / Administrative Coordinator to support our growing team. This role is fully remote and highly flexible but requires consistent availability for communication and prompt task execution. Expected workload is 7-10 hours per week (Equivalent to about 1 day of work per week but spread across the week).
Key Responsibilities:
Communicating with new customers via WhatsApp to understand their needs and assign chess coaches based on age, schedule, personality, and preferred lesson format.
Scheduling first lessons between coaches and customers, with coaches taking over scheduling afterward.
Sending reminders to coaches for scheduling lessons and important sessions, such as school CCA lessons.
Checking incoming payments once a week, gently following up with customers for outstanding payments.
Processing outgoing payments to freelance coaches once a week.
Processing occasional shipments.
Handling ad hoc tasks, such as sourcing lesson venues or assisting with chess tournament setup/teardown.
Requirements:
Availability to respond to messages and queries promptly between 10 AM and 10 PM daily (average response time within 30 minutes).
Strong communication and interpersonal skills to manage customer and coach interactions.
Excellent organizational skills to handle scheduling, payments, and ad hoc tasks efficiently.
Commitment to work flexibly for approximately 7-10 hours per week.
Ability to commit to this role for a minimum of 1 year.
Bonus if you play chess (but not required).
What We Offer:
Flexible, fully remote work arrangement.
Competitive monthly rate.
Opportunity to contribute to Singapore’s growing chess community.
# Mondays to Fridays, Office hours
# Customer service admin/order processing
# Salary up to $2800
Job Responsibilities:
Handle all incoming phone..
# Mondays to Fridays, Office hours
# Customer service admin/order processing
# Salary up to $2800
Job Responsibilities:
Handle all incoming phone calls, emails, and faxes promptly.
Manage monthly principal service billings
Plan and coordinate daily deliveries/collections.
Process orders (Eg. Sales order, invoices quotations).
Work closely with other teams to resolve customer issues.
Follow up with customers on outstanding invoice payment.
Job Requirements:
Minimum Diploma in Business/Supply Chain or Accountancy
Preferrable to have prior experience in Customer Service/Order Processing
Proficiency in MS Office applications
Looking for a new job or career opportunity? Please email your detailed resume in MS Word Format to [email protected]
Tammi Ng Yi Ning (Ms.)
Talent Acquisition Consultant
CEI Registration No.: R24119611
Personal Data Protection
"By submitting your curriculum vitae or disclosing your personal information in connection with your job application, you are deemed to have read and agreed to the terms of our Privacy Policy, and consented to the collection, use and disclosure of your personal data by us, in accordance with our Privacy Policy. Please access our website at www.celecti.com.sg for a copy of our Privacy Policy.”
5 days’ work week 0830 to 1800;
fix off on Sun and rostering off day on Sat, Tue, Wed or Thu
This position is to manage and update customer pertai..
5 days’ work week 0830 to 1800;
fix off on Sun and rostering off day on Sat, Tue, Wed or Thu
This position is to manage and update customer pertaining to Air Import Shipments activities
Job Description:
• To monitor closely assigned customers’ inbound shipments
• Work closely with respective overseas offices to monitor its uplift at point of export till its arrival
• Update customers promptly of delivery date and if any irregularity to inform them
• Maintain close communication with overseas offices, internal customers, authorized contractors and ground handling agents to track closely its arrival and customs clearance
• Other ad-hoc duties as assigned by his/her immediate superior and/or manager
• Some basic skills in Microsoft office Requirement
Job Info:
Basic from $2,600 to $3,300 + Standby Allowance: $80
Eligible for June bonus (2 months) + December bonus (1 month)
Monday to Friday:..
Job Info:
Basic from $2,600 to $3,300 + Standby Allowance: $80
Eligible for June bonus (2 months) + December bonus (1 month)
Monday to Friday: 08:30 AM - 05:30 PM & Alternate Saturdays: 08:30 AM - 12:30 PM
Location: Senoko, Company Bus Pick Up
Job Scope:
Lead and oversee the CSO and CSA frontline teams.
Represent and champion the Company’s image to customers through the frontline team.
Ensure the accountability, integrity, and operational readiness of the frontline team.
Enhance and promote the image and capabilities of the frontline team.
Develop the team to achieve excellence in service delivery, productivity, and efficiency.
Ensure compliance with company policies, financial regulations, processes, and industry standards.
Establish and maintain policies and procedures to ensure smooth and efficient team operations.
Provide training and motivation to staff to meet performance standards.
Address and resolve issues promptly while identifying and managing risks effectively.
Continuously review and optimize workflows and working conditions to improve efficiency and reduce turnover.
Serve as the escalation point for any operational challenges within the team.
Prepare reports and present recommendations to management and external stakeholders.
Perform ad hoc duties as assigned by supervisors.
Please submit your updated resume by using the APPLY NOW BUTTON
By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.
*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.
You are welcome to visit our website at http://www.rkgroup.sg/
RK Recruitment Pte Ltd | EA License No.: 20C0280 Chan He Guang | EA Personnel No.: R23117560
The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. With a team of over 100 dedicated prof..
The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. With a team of over 100 dedicated professionals, our mission is clear: to nurture generations of critical, compassionate thinkers. We are committed to delivering exceptional, well-rounded English enrichment that empowers our students to succeed academically and beyond.
Our Customer Service Officers (CSOs) play a pivotal role in upholding our commitment to excellence. As the first point of contact, CSOs deliver outstanding service by leveraging their product knowledge and communication skills to exceed customer expectations. In this role, you'll provide personalised support, build lasting relationships, and contribute to a positive, collaborative team environment.
If you’re passionate about customer engagement, thrive in a dynamic setting, and are eager to make a difference, we invite you to join our team. Apply today for a fulfilling career where excellence and teamwork are at the heart of everything we do!
Job Responsibilities
Sales & Leads Management
Confidently share information about TWC programmes with current and potential customers to achieve the centre’s sales target.
Identify customer needs and recommend the most suitable programmes to enhance their experience and satisfaction with TWC programmes.
Proactively follow up on leads, arrange trial lessons, and assist customers in signing up for programmes.
Respond to phone, email, and walk-in queries promptly and effectively.
Actively participate in marketing promotional events, campaigns and outreach efforts to boost TWC programmes’ visibility and drive enrolments.
Customer Service
Deliver outstanding customer service by promptly addressing inquiries, resolving concerns efficiently, and escalating complex issues when necessary to ensure timely resolution.
Maintain a cheerful, professional demeanor in all interactions, fostering a welcoming environment where customers feel valued and supported.
Actively listen to customer feedback and share valuable insights with the team to help improve our service offerings and delivery.
Stay well-informed on the latest programmes and marketing updates to provide accurate and up-to-date information to the customers.
Go the extra mile to make sure customers are satisfied and their needs are fully met.
Administrative Support
Utilise company tools and systems to manage and track customer interactions, ensuring accuracy and timely responses.
Maintain organised, accurate, and up-to-date records of customer interactions, follow-ups, key activities, and relevant data.
Handle day-to-day administrative duties, such as scheduling student classes, managing enrolments, processing invoices, and ensuring accurate registration and enrolment data.
Collaborate with team members to streamline processes and contribute to the continuous improvement of administrative efficiency.
Provide assistance to teachers and students as needed, ensuring a positive experience for all.
Other duties associated with the role and assigned by the line manager.
Work Hours
As a Customer Service Officer, you’ll benefit from a structured 5-day workweek, including one weekend day, designed to support a healthy work-life balance. Here’s what a typical week looks like:
Weekdays: 12:30 PM to 9:30 PM (inclusive of a one-hour meal break)
Saturday or Sunday: 8:30 AM to 6:30 PM (inclusive of a one-hour meal break)
Days Off: Enjoy one weekday and one weekend off each week.
Team Collaboration: Participate in an engaging, collaborative 2-hour team meeting each week to brainstorm, share insights, and grow together.
Work Locarion
Experience the variety and flexibility of working across multiple locations! While your primary work location will be based on operational needs, we value your preferences. We’ll carefully consider your preferred centers when determining your final placement, ensuring a work environment that suits you best.
Job Requirements
Minimum GCE 'O' levels qualifications.
At least 1 year of experience in customer service-related roles, preferably in an enrichment or education-related setting.
Proficiency in using MacBook and G-Suite applications (e.g., Drive, Gmail, Docs, and Sheets).
Strong communication skills in English, both spoken and written, with keen attention to detail.
Sales experience or a proven track record of meeting sales targets is an advantage.
Demonstrated excellence in customer service with the ability to handle customer needs effectively and efficiently.
Demonstrates strong work ethics, including integrity, professionalism, and a commitment to excellence.
Positive, approachable, and professional demeanor with excellent listening skills.
Ability to work independently while also thriving in a collaborative team environment.
Flexibility and willingness to work at different centers based on operational needs.
What we offer:
Competitive remuneration
Performance-based incentives.
Opportunities for professional development and growth within the company.
Be part of a vibrant, dynamic and collaborative team that fosters innovation, excellence, and a shared commitment to making a difference in education.
Staff Benefits:
Comprehensive Medical and Dental benefits
Birthday and Marriage leave
Flexi Leave upon completing 1 year of service.
Monthly Birthday celebration
Team Bonding Activities
Exclusive Staff discount for TWC lessons (50% off course fee for children of staff)
Exclusive Staff discounts with various participating merchants
[Job ID: 662615]
Responsibilities:
Process quotations, purchase orders, and sales orders.
Oversee Customer Consignment Programs.
Ensure on-time..
[Job ID: 662615]
Responsibilities:
Process quotations, purchase orders, and sales orders.
Oversee Customer Consignment Programs.
Ensure on-time deliveries for both internal and external customers by collaborating closely with customers, vendors, and engineers to meet requirements.
Maintain and monitor stock inventory and manage stock movement.
Update customer price books.
Maintain an organized filing system for documentation.
Respond to inquiries from customers and business partners.
Requirements:
Minimum of 1 year of relevant work experience.
Experience with Oracle or SAP systems is a plus.
Capable of working independently with minimal supervision.
Must be available for monthly rotating weekend and public holiday standby.
We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.
Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/
EA Personnel Name: Sandy Ng
EA Personnel Registration Number: R24125475
EA License No.: 07C5771
Benefits:
Basic Salary up to $2,400 with yearly increment based on performance.
5.5 days work week (Monday to Friday: 9am – 6pm | Saturday: 9am..
Benefits:
Basic Salary up to $2,400 with yearly increment based on performance.
5.5 days work week (Monday to Friday: 9am – 6pm | Saturday: 9am – 1pm
Job Description:
This is a full role for an Air Export Customer Service located in Changi. Our client provides full-fledged freight forwarder offering full inter-model transportation services for both inbound and outbound cargos. You will take the responsibilities involved supporting assigned customers and overseas agents by managing sales quotations, RFIs, RFQs, and inquiries related to air export bookings with airlines or co-loader agents. It includes following up on client matters, processing air export billing, verifying invoices, and resolving rate disputes. Additionally, the position requires coordinating with customers, sales personnel, overseas agents, and operations teams to ensure smooth shipment arrangements. Other duties may be assigned as needed.
Qualifications:
Job Skills MS Office, Data Entry, Handle Enquiries and Requests
Working Day: 5 day work week; 1 day off on weekdays & weekends
Jurong East
Job Scope:
Provide financial solutions for clients through an understanding of their financial requirements
Provide clear and coherent explanation of loan contract terms, products and details to clients
Timely follow up and update loan application status to the clients
Perform corporate and personal loan disbursement
Conduct eligibility checks on applicant’s application
Schedule appointments with clients to facilitate payment
Make follow-up calls with customers for better business opportunities
Ad-hoc duties as assigned
Please submit your updated resume by using the APPLY NOW BUTTON
By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.
*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.
You are welcome to visit our website at http://www.rkgroup.sg/
RK Recruitment Pte Ltd | EA License No.: 20C0280 Chan He Guang | EA Personnel No.: R23117560
Principal Responsibilities
Handles customers’ orders accurately. Ensures all important details are captured correctly in SAP or Gold during sales..
Principal Responsibilities
Handles customers’ orders accurately. Ensures all important details are captured correctly in SAP or Gold during sales order creation. Check invoices before sending out to customers.
Coordinates with customers on the status of orders and delivery dates.
Provide effective responses and rapid resolutions to customer enquiries through close liaison with Operations, Distribution, Sales and Marketing.
Coordinates the PSO services to customers and internal functions. Ensures all PSO events are recorded and have correct invoices for all PSO events.
Influence the customers’ perception of Linde primarily through strong customer focus and professionally presented calls and replying emails. Adherence to call and email quality and performance accuracy against defined process.
Build strong collaborative relationships with other departments particularly Sales, Marketing, Production and Distribution team. Work as a team on the root cause analysis and improvement that involves various department processes as appropriate and to improve business operations.
Escalate to Customer Service Manager for the complex and non-routine issues. Seek guidance and alignment.
Accurate and maximum utilisation of SAP functionality in maintenance of customer master database particularly Telequery to capture all customer enquiries.
Establish compliance with Linde safety standard, policies and procedures
Evidence a strong personal commitment to Safety in the Customer Service Team
Promote corporate values of the company.
Other duties as assigned by supervisor.
Required Qualifications/Experience
Minimum diploma holder in Business/Marketing/Admin / Supply Chain
Customer Service Executive (Order Processing/ Quotations)
Full-time
Full-time
Senior Executive
Singapore, Singapore
Customer Service
1 week ago
Responsibilities
Handle the processing of quotations, purchase orders, and sales orders.
Ensure timely delivery for both internal stakeholders an..
Responsibilities
Handle the processing of quotations, purchase orders, and sales orders.
Ensure timely delivery for both internal stakeholders and external customers by coordinating with customers, vendors, stakeholders to meet delivery requirements.
Manage and negotiate delivery schedules to ensure they align with customer expectations.
Oversee inventory management, including tracking stock levels and movement.
Update and maintain pricing.
Organize and maintain a comprehensive documentation filing system.
Address inquiries from customers and business partners effectively.
Maintain positive relationships with customers.
Perform additional tasks as needed.
Requirements:
Minimum of 1 year of relevant experience
Proficient in MS Office
Good time management skills, ability to meet deadlines, and strong attention to detail
Good team player with the ability to work independently
Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.
Customer Service Coordinator cum Purchaser
Location: Pioneer – no transport provide
Salary Range: Up to $3300, depending on relevant job experienc..
Customer Service Coordinator cum Purchaser
Location: Pioneer – no transport provide
Salary Range: Up to $3300, depending on relevant job experience
Working Hours: Monday to Friday, 8.30am to 6pm
Job Description:
Manage order receipts efficiently, prioritizing timely order processing and good customer interactions and relationships.
Supports the order to cash process with excellence in order processing.
Registers and processes customer orders in the system received via, electronic mail, phone or through other contact with the customer.
Ensures order processing is handled correct and in full and is transferred to the transporters (logistics). Raises issues in delivery and/or invoices process with Supervisor.
Acts as first level contact with customer for answers to questions and in attempting to resolve complaints.
Completes registering / filing / archiving of customer service-related documentation.
Assures cooperation between customer service regarding administration of customers’ orders.
Providing ad-hoc general administrative support when assigned.
How to Apply: send your resume and indicate role(s) you want to apply to: [email protected] or telegram @jocelynchan
Jocelyn Chan| Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA License number : 99C4599 Personnel EA License: R1331820
Benefits:
Basic Salary up to $2,400 with yearly increment based on performance.
Entry level is welcome
Up to 14 Annual leave for first year
F..
Benefits:
Basic Salary up to $2,400 with yearly increment based on performance.
Entry level is welcome
Up to 14 Annual leave for first year
Free lunch every Friday | Free fruit every Monday
5 days work (Monday to Friday) – 8am to 5pm.
Saturday & Sunday rotational depending on roster (8am to 5pm)
Job Description:
This is a full time role for a Customer Service located in Tuas. Our client is a reputable waste management and recycling company in Singapore, dedicated to providing sustainable solutions for waste disposal. You will involves supporting daily operational tasks while ensuring customer orders are managed and followed up efficiently. It requires the ability to perform well under pressure in a fast-paced environment and maintain effective communication and coordination with team members. Additionally, the candidate will handle other responsibilities as assigned by the supervisor.
Qualifications:
Customer service oriented with pleasant and polite
Positive attitude, organized and problem-solving skills
Location: East side, Changi
5days work
Basic + AWS + VB
Warehousing & Distribution of Service Parts Logistics
Responsibilities:
· Manage Contrac..
Location: East side, Changi
5days work
Basic + AWS + VB
Warehousing & Distribution of Service Parts Logistics
Responsibilities:
· Manage Contract / Service Parts Logistics warehouse and distribution business for MNC Customer in Electronics & Electrical industry
· Oversees regional operations for Contract / Service Parts Logistics across Asia Pacific and Japan
· Main point of contact for MNC Customer’s Regional Operation team based in Singapore
· Co-ordinate with Internal country logistics teams in South Asia & Oceania (Singapore, Malaysia, Philippines, Sri Lanka, Vietnam and others) and Japan on day-to-day operations matters and service performances
· Attend and lead external & internal meetings on Business Performances matters and Operational Excellence initiatives
· Project implementation and support Contract / Service Parts Logistics warehouse operation by using WMS, TMS and other tools
· Build good relationships and foster strong rapports with MNC customer & Internal stakeholders
· Work on logistics solutions with Internal country logistics teams to increase work efficiency & productivity of Contract / Service Parts Logistics warehouse and distribution programs for MNC Customer
· Assist department head in analysing reports to formulate business strategies
· Support regional opportunities to expand business share of MNC Customer
Job Requirements:
· Minimum Diploma in Logistics or Supply Chain or equivalent preferred.
· Minimum 5 years of relevant experience in Warehousing & Distribution (Service Parts Logistics background will be an added advantage)
Location: i12 Katong
About Us:
All That Jazz is leading the way in dance education in Singapore. Since our founding in 2014 we have grown to over 1,5..
Location: i12 Katong
About Us: All That Jazz is leading the way in dance education in Singapore. Since our founding in 2014 we have grown to over 1,500 students across 5 locations, where we teach and develop skills in multiple dance genres including Jazz, Ballet, Street Dance, Acro, Musical Theatre and more. We are also really excited for the recent opening of our new performance and training centre as we celebrate our 10 year anniversary. Our team is made up of 50+ incredibly talented and hard working individuals, who have created a vibrant and fun work culture that makes All That Jazz a fantastic place to work!
Role Overview:
We are looking for a positive, customer friendly admin and customer service executive with a strong work ethic for our dance studios. As part of the admin team you will be required to provide overall customer and teacher support over email, phone and face to face at the studios.
Things you will do
Greet & welcome customers
Provide information about our classes, programs and studio policies
Respond to general support enquiries (email, phone, walk-ins)
Process student upgrades, withdrawals, payment collection and other administrative tasks
Maintain accurate records of class schedules, registrations, and payments using our studio management software
Address customer concerns or complaints in a professional manner, escalating issues when necessary
Ensure premises are kept neat, well organised and report any maintenance issue to the relevant personnel
Collaborate within and across teams to achieve business goals of service excellence and growth
About you:
As the ideal candidate you will have:
At least 2 years of relevant experience (customer service or admin)
Proficiency in office management software and systems
Excellent communication and interpersonal skills, with the ability to connect with people from diverse backgrounds.
Customer focused attitude (Responsiveness, Accurate & Customer Friendly)
Ability to work independently and as part of a team in a fast-paced environment
Why Join Us:
Opportunity to be part of a vibrant and inclusive dance community
Competitive salary
Access to studio classes
Fun and supportive work environment where your ideas are valued
Working hours:
Saturday and Sunday (between 9am to 6pm)
Rate: $20/hr
If you're ready to make an impact and help others discover the joy of dance, we want to hear from you! Apply now and let's dance our way to success together.
Benefits:
Basic Salary up to $2,400 with yearly increment based on performance.
5.5 days work week (Monday to Friday: 9am – 6pm | Saturday: 9am..
Benefits:
Basic Salary up to $2,400 with yearly increment based on performance.
5.5 days work week (Monday to Friday: 9am – 6pm | Saturday: 9am – 1pm
Job Description:
This is a full role for an Air Export Customer Service located in Changi. Our client provides full-fledged freight forwarder offering full inter-model transportation services for both inbound and outbound cargos. You will take the responsibilities involved supporting assigned customers and overseas agents by managing sales quotations, RFIs, RFQs, and inquiries related to air export bookings with airlines or co-loader agents. It includes following up on client matters, processing air export billing, verifying invoices, and resolving rate disputes. Additionally, the position requires coordinating with customers, sales personnel, overseas agents, and operations teams to ensure smooth shipment arrangements. Other duties may be assigned as needed.
Qualifications:
Job Skills MS Office, Data Entry, Handle Enquiries and Requests
Benefits:
Basic Salary up to $2,400 with yearly increment based on performance.
Entry level is welcome
Up to 14 Annual leave for first year
F..
Benefits:
Basic Salary up to $2,400 with yearly increment based on performance.
Entry level is welcome
Up to 14 Annual leave for first year
Free lunch every Friday | Free fruit every Monday
5 days work (Monday to Friday) – 8am to 5pm.
Saturday & Sunday rotational depending on roster (8am to 5pm)
Job Description:
This is a full time role for a Customer Service located in Tuas. Our client is a reputable waste management and recycling company in Singapore, dedicated to providing sustainable solutions for waste disposal. You will involves supporting daily operational tasks while ensuring customer orders are managed and followed up efficiently. It requires the ability to perform well under pressure in a fast-paced environment and maintain effective communication and coordination with team members. Additionally, the candidate will handle other responsibilities as assigned by the supervisor.
Qualifications:
Customer service oriented with pleasant and polite
Positive attitude, organized and problem-solving skills
Industry: Logistics