Responsibilities

• Handle outbound calls, enquiries and emails on policy cases and requests
• Support the team with administrative duties
• Deliver consistent and excellent customer experiences across multiple channels (hotlines, emails, portals etc)
• Work with the team to meet the stipulated service levels
• Comply with internal policies and procedures
• Other ad-hoc duties assigned

Requirements

• Diploma/Degree in any relevant disciplines
• Proficient in MS Office

Interested applicants please email your resume to [email protected]

Megan Ng Su Ting

CEI Registration No.: R23115059

Recruit Express Pte Ltd

EA Licence No: 99C4599

*** We regret that only shortlisted candidates will be contacted.

Duration: 12 months contract

Working hours: Mon - Fri (Office hours)

Location: Outram Park MRT

Responsibilities

• To ensure the provision of prompt and accurate clarifications to customer queries.
• To ensure that feedback and complaints are followed-up appropriately.
• To ensure 90% of the applications are processed within five working days.
• To ensure that only applicants, who fulfil the relevant criteria, are considered for licences.
• To ensure that all queries are replied within five working days.
• To ensure that all records can be retrieved quickly upon request; and
• Make outgoing calls in reply or in response to callers who leave their numbers and request that operators call them back.
• The job holder is required to possess sound knowledge of the legislations, doctrines, policies and guidelines relevant to the licensing regimes. The job holder also has to keep updated of any changes to the legislations, doctrines, policies and guidelines to ensure that no licence applications are wrongly approved or rejected.
• The job holder is responsible for managing customers’ queries and feedback.
• The job holder has to scrutinise the results of the various screening records in deciding on the recommendations on whether to approve or reject the licence applications.
• The job holder has to analyse the applications and documents submitted to make recommendations to the relevant supervisor to approve or reject the licence applications.
• Any other ad hoc duties assigned.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Job Highlight :

- Flexible working hours

- Work from home

- Training is provided

Responsibility include:

- Communicating with new prospects and arranging appointments while following up with appointments set

- Providing exemplary customer service with clients to ensure they are happy with our service

- Develop strong and maintain good relationships with both individual and corporate clients for revenue growth and client retention

- You will be WORKING FROM HOME, so you need to be independent and disciplined

Requirements:

- Willing to learn and adapt fast.

- Independent, motivated and self-driven.

Applicant should be at least 21 year old.

Singaporean/PR

Housewife welcome

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

• 5 days 8:45am - 6pm
• work on Saturday once in every 3 months (9:30am - 12pm)
• S$2,500 - 3,200 (Depends on Experiences)
• (Marymount)

Responsibilities:

• Provide support to sale department

• Co-ordinate between customers and transporters, warehouse etc

• Preparation of documents for Import / Export/ Transhipments / D/O release

• Verifying for all costs

• Attend to enquiry on rates, shipment tracking, etc

• Liaise with overseas agents and customers to ensure smooth shipment

Requirements:

• Min 1-2 years of working experience in the related field is required for this position.

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Customer Service

(Freight forward)

• Working days: 5 days
• Working hours: 9am - 6pm (Mon to Fri)
• Location: Redhill
• Salary: S$ 2,500 - 3,500

Responsibilities:

• Handle day to day operations and transaction in the forwarding area
• Arrange bookings for shipping documents e.g.shipping orders, shipping notes, B/L etc
• Ensure timely dispatch of shipping documents

Requirements:

• At least 1 - 2 years of relevant experience

Apply now for Interview arrangement

Daniel Wong | Senior Consultant | Reg No: R2095781

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

The Job

• Prompt assistance to the needs of driver/delivery partners.
• Facilitating transactions without error.
• Assist with the onboarding of driver/delivery partners
• Working hours: Mon-Fri, 10am - 7pm

The Talent

• No experience required
• Customer service experience would be an advantage
• IT/Computer literacy

Next Step

• Drop your resume and contact us to follow-up, or send your resume to [email protected]
• Email Topic: Customer Service
• Only shortlisted candidates will be contacted

Isaac Tan Yang En

EA Licence No: 91C2918

Personnel Registration No: R24123927

Responsibilities

· Responsible for installation, commissioning, maintenance, and repair of current installed base of XRD & XRF for APAC.

· Troubleshoot, diagnose customer problems, and coordinates appropriate corrective action directly.

· Conform always to Malvern Panalytical and customer’s safety, cleanliness, and working protocol policies to maintain a safe and clean work environment.

· Ensure that guidelines and standards of work expected by Malvern Panalytical are understood and met.

· Carry out preventative maintenance activities to installed base as per factory guidelines.

· Provide Service Support and basic training after installation.

· General Service administration activities and report submission.

· Responsible for proper spare part handling per internal procedures.

Requirements

· Diploma Electrical Engineering & Mechanical Engineering, Physics, or related education. Knowledge of Chemical Engineering, Chemistry, Chemical, Electronics, Mechanics preferred.

· 2~3 of experience in maintaining analytical instruments or semiconductor equipment is preferred.

· Able to travel both domestically and internationally on short notice.

To find out more about this opportunity, please contact Lionel Liew at [email protected].

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lionel Liew | Registration No: R1330693

Our client a freight forwarding company established in China with 11 strong years of market presence. They specialize in e-commerce and traditional freight, handling about 15,000 tons of airfreight per month.

The ideal candidate will possess a strong background in freight forwarding and a passion for delivering exceptional customer service. This role involves managing customer inquiries, coordinating airfreight shipments, and ensuring timely and accurate communication with clients and internal teams.

Responsibilities:

• Procure the most effective option based on rates, transit time, customers’ requirements, etc.
• Develop unique solutions to achieve maximum efficiency (e.g. transshipments, etc.).
• Act as Control Tower for the region.
• Oversee and mentor the airfreight customer service team, providing guidance and support to ensure high performance.
• Foster a positive work environment that encourages collaboration and professional growth.
• Develop and maintain strong relationships with key clients, ensuring their needs are met and expectations exceeded.
• Address customer inquiries and issues promptly and effectively, ensuring high levels of satisfaction.
• Collaborate with operations, sales, and logistics teams to ensure seamless shipment processes and timely delivery of services.
• Monitor airfreight shipments and coordinate with carriers to resolve any issues that may arise.
• Identify opportunities for process improvements and implement best practices to enhance customer service and operational efficiency.
• Analyze customer feedback and performance metrics to develop strategies for service enhancement.
• Provide training and ongoing support to team members on airfreight procedures, customer service excellence, and industry regulations.
• Prepare regular reports on team performance, customer satisfaction, and operational metrics for senior management.
• Utilize data to drive decision-making and improve service delivery.

Requirements:

• Bachelor’s degree in Logistics, Business Administration, or a related field preferred.
• Minimum of 5 years of experience in airfreight customer service or freight forwarding.
• Strong knowledge of airfreight regulations, tariffs, and shipping procedures.
• Excellent communication and interpersonal skills, with the ability to build rapport with clients and team members.
• Proven leadership and team management experience.
• Private and Confidential
• Proficient in freight forwarding software (specifically Cargowise) and Microsoft Office Suite.
• Ability to thrive in a fast-paced, dynamic environment.

By sending your job resume to us, it shall be deemed that you have agreed and hereby give your consent to Merries Employment LLP in collecting, using and/ or disclosing your personal data for the purpose of accessing and processing your job application and/ or for future job opportunities within Merries and/ or with the client(s) of Merries. If you wish to withdraw your consent, please notify us.

We regret to inform only shortlisted candidates will be notified.

Merries Employment LLP

EA Licence No: 14C7362

Posting Personnel: Kong Fong Ting
EA Personnel Registration No: R1987853

Working Location: Alps Avenue

-Company Transport: Ang Mo Kio, Bedok, Punggol, Sengkang, Tampines, Tanah Merah.

Working Hours: 5.25 Days (Monday to Friday, 0830 – 1750 Alt Saturdays: 0830 - 1230

Responsibilities:

• Implement new initiatives/projects as assigned by Management.
• Implement new customer’s processes.
• Ensure work processes stay relevant to current operating arena and customer expectations.
• To be resourceful in managing recovery.
• Ensure Import and Export daily operations runs smoothly, and SOP compliant.
• Manage and co-ordinate the entire shipment process for customers.
• Implement and establish new processes for export / import operations.
• Review export / import operational procedures for continuous improvement, to enhance efficiency.
• Prepare KPI reports for customers & attend to Operation Review meetings when required.
• Plan / schedule space for all origin stations.
• Review skills deficient of each team members and arrange appropriate trainings accordingly.
• To develop good relationship with Customers.
• Escalation path for all Key Accounts Operation related matters.

Requirements:

• Minimum Diploma / Degree in Business, Logistics, Supply Chain, or a related field.
• Minimum of 2 years of working experience key account/customer service in 3PL airfreight
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to [email protected]

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion!

R22103985 | EA License 16C7883

Duration: 12 months contract

Working hours: Mon - Fri (Office hours)

Location: Outram Park MRT

Responsibilities

• To ensure the provision of prompt and accurate clarifications to customer queries.
• To ensure that feedback and complaints are followed-up appropriately.
• To ensure 90% of the applications are processed within five working days.
• To ensure that only applicants, who fulfil the relevant criteria, are considered for licences.
• To ensure that all queries are replied within five working days.
• To ensure that all records can be retrieved quickly upon request; and
• Make outgoing calls in reply or in response to callers who leave their numbers and request that operators call them back.
• The job holder is required to possess sound knowledge of the legislations, doctrines, policies and guidelines relevant to the licensing regimes. The job holder also has to keep updated of any changes to the legislations, doctrines, policies and guidelines to ensure that no licence applications are wrongly approved or rejected.
• The job holder is responsible for managing customers’ queries and feedback.
• The job holder has to scrutinise the results of the various screening records in deciding on the recommendations on whether to approve or reject the licence applications.
• The job holder has to analyse the applications and documents submitted to make recommendations to the relevant supervisor to approve or reject the licence applications.
• Any other ad hoc duties assigned.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Job Scope

· Receive and welcome the visitors with a polite and cheerful disposition

· Register and enroll visitors facial recognition efficiently and accurately

· Provide efficient queue management and crowd control where needed

· Protect and maintain accurate and updated visitor records according to PDPA requirements

· Key management including issue, return and accounting for all keys on a daily basis

· Able to multitask and to work fast

· Respond and explain appropriately to public enquiries and requests according to guidelines and policies.

· Monitor attendance and prepare report as needed.

· Comply and adhere to SOPs, policies, guidelines and processes

· Flexibility to change roster should there be a need to.

· Manage records, documents and files in support of required activities for pre-enlistment. This would include organising and updating records and files, scanning and uploading of documents to system.

To participate in digitisation exercises, organising files and documents as necessary.

Requirements

· Track record for excellent Customer Service

· Able to learn quickly and adapt to changes.

· Good interpersonal and communication skills

· Good command of English (written and spoken).

· IT savvy and familiar with common software.

· WSQ certification in customer service is an advantage

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Scope

· Receive and welcome the visitors with a polite and cheerful disposition

· Register and enroll visitors facial recognition efficiently and accurately

· Provide efficient queue management and crowd control where needed

· Protect and maintain accurate and updated visitor records according to PDPA requirements

· Key management including issue, return and accounting for all keys on a daily basis

· Able to multitask and to work fast

· Respond and explain appropriately to public enquiries and requests according to guidelines and policies.

· Monitor attendance and prepare report as needed.

· Comply and adhere to SOPs, policies, guidelines and processes

· Flexibility to change roster should there be a need to.

· Manage records, documents and files in support of required activities for pre-enlistment. This would include organising and updating records and files, scanning and uploading of documents to system.

To participate in digitisation exercises, organising files and documents as necessary.

Requirements

· Track record for excellent Customer Service

· Able to learn quickly and adapt to changes.

· Good interpersonal and communication skills

· Good command of English (written and spoken).

· IT savvy and familiar with common software.

· WSQ certification in customer service is an advantage

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSK manages the award-winning ClearSK® chain of medi-aesthetic centres, with a strong presence in Singapore, Shanghai, Hangzhou, and Kuala Lumpur. We are currently seeking a proactive Clinic Executive to join our dynamic team. The Clinic Executive will be responsible for ensuring smooth operations at the front desk, providing excellent customer service, and supporting administrative tasks. This role requires someone with a keen eye for detail, strong organizational skills, and a passion for delivering an exceptional customer experience.

The suitable candidates can expect the following attractive benefits package:

- Attractive remuneration package with 5 days work week

- Comprehensive on job training and professional guidance provided.

- Fast-track career path for the fast learner and high performer

- Opportunity to work alongside doctors and management.

- Benefits include a generous package of free medical aesthetics treatments.

- Work in nice ambience and good location clinics near MRT station.

Responsibilities:

• Provide excellent customer service, including check-in/out procedures and addressing customers’ inquiries.
• Check-in customers, record the visits and update customer information on internal database.
• Responsible for daily check on stock usage and patch recording or data entry of any differences.
• Maintain the cleanliness and organization of the reception area, including updating posters and brochures.
• Assist customers with electronic purchases and account access on their mobile devices.
• Facilitate sign-in and out procedures for customers.
• Stay within close proximity to the counter to fulfill duties effectively.
• Assess and score the clinic SOP compliance of the operation team including doctors and report to HQ management.
• Assist consultants to prepare the sales documents and consent annex.
• Handles booking of appointments, sending appointment reminders via WhatsApp
• To make follow-up calls after clinic visits to provide advice about post-treatment care and book review appointments with doctors.
• Step-out and events to generate leads of awareness.
• Assist in any other clinic-related matters as required.

What We're Looking For:

• Minimum Poly diploma or Bachelor’s degree from reputable universities preferably in Business Admin, Science or Health Sciences.
• Relevant administrative experience preferred; basic math skills required.
• Strong customer service skills with excellent communication abilities.
• Ability to multitask and prioritize tasks effectively.
• Proficiency in stock administration and inventory management.
• Comfortable with electronic payment systems and mobile device usage.
• Professional demeanor and ability to work within designated areas.
• Willingness to adapt and participate in job rotation and career path planning.
• Excellent organizational abilities with a high level of attention to detail.
• Proficient in IT systems
• Pleasant personality, impeccable integrity, responsible, responsive, able to work under pressure and independently.

Join us in providing top-quality care to our customers and contributing to our team's success.

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Customer Service Receptionist (Beauty Wellness)

• Somerset / Tanjng Pagar
• Mon-Fri 10am -7pm
• Sat 10am - 6pm
• S$ 2.5k - 3.5k (Depending on experience)

Job Description:

• Answering calls
• Schedule appointments for client
• Roster customers to their therapist
• Possess a warm and friendly attitude to welcome customers.
• Other ad-hoc duties when assigned.

Requirements:

• Good telephone etiquette
• Preferably with experience in similar/related industry; Spa, Hotels, Airlines, Customer Service and etc.

Apply now for Interview arrangement

Daniel Wong | Senior Consultant | Reg No: R2095781

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Duration: 12 months

Location: PLQ

Working hours: Mon - Fri (9am - 6pm)

Job Purpose

To facilitate policyholders’, distribution representatives’ and business partners’ email queries on our product and services which will contribute to the overall positive customer experience with the company.

Responsibilities

• Ensure the enquiries and requests received through emails/mails/fax are responded within the expected turnaround time;
• Manage and resolve policyholders’, distribution representatives’ and business partners’ issues related to insurance matters;
• Assess and manage appeals, feedbacks and minor complaints from all channel of distribution
• Provide excellent customer service experience; and
• Manage ad-hoc assignments/tasks delegated by the Section Head, when required.
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlights any potential concerns /risks and proactively shares best risk management practices.

Requirements

• ‘A’ Levels and preferably possessed professional certification in Insurance (i.e. M9, M5 and CHI);
• 3 years’ experience in customer servicing role (Life Insurance) - Preferred & not a MUST have

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/2498

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Customer Service Associate

Salary: $2000 - $2500

Working Hours: 8.15am - 5.15pm (Mon to Fri), 8.15am - 1.15pm (Sat)

Location: Pioneer

Job Scope:

• Process orders through various channels permitted by company, efficiently and timely.
• Must be able to enter a high volume of orders while maintaining accuracy for areas in pricing, quantity, and products.
• Data entry in several different programs used by the business.
• Good co-ordination with sales and operation team.
• Handles customer inquiries and complaints, resolving or escalating difficulties as required.
• Proper judgement must be exercised when dealing with order discrepancy to ensure complete customer satisfaction.
• Responsible for resolving issues related to incomplete or inaccurate orders and assisting team members as needed.

Requirements:

• Detail Oriented
• Able to meet within deadline
• Experienced in Microsoft Office

Company Name: Talent Recruitment Pte Ltd

EA License No: 24C2338

EA Personnel Name: Loke Sai Lye (Loke)

EA Personnel No: R24123366

Email: [email protected]

Contact Number: 8805 9869

Responsibilities:

• Handle calls and/ or emails promptly by providing accurate and timely information, alternatives and solutions to customers on products and services
• Respond to customers’ queries and concerns with the aim of achieving first call resolution.
• Follow up promptly with customers to resolve issues
• Provide customers’ feedback to respective business partners to improve customer experience
• Introduce and educate customers on the self-service/automated banking channels.
• Perform after- call administration work
• Use customer service and sales skills to optimise customer satisfaction of each customer contact
• Maximise opportunities to deepen customer relationship via upsell or cross-sell appropriate products and services

Duration:

• 11 Months Contract

Location:

• Rafflesplace

Working Hours:

• Daily scheduled hours (either 9.00am – 1.00pm OR 10.30am - 2.30pm)
• Will be required to work 5 days in a week, including weekends and public holidays
• Training will be provided, and candidates must be able to attend and complete the full day training (12-15 working days).

Salary:

• $18/hr

Requirements:

• Possess a Diploma or Degree in any discipline
• Has a passion for customer service
• Able to work in a team
• Able to work in a fast-paced and demanding environment
• Banking experience will be an advantage

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Registration no: R1107390)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Job Title: Customer Service Coordinator (ID6013)
Location: Ubi
Working Hours: Mon-Fri 9am -6pm
Basic Salary: $2000 - $3000

Job Responsibilities:
• Generate leads through various channels (online, networking, referrals) and actively seek new business opportunities.
• Assist the sales team with information, quotations, and coordinating the sales process from inquiry to order placement.
• Create and send invoices, follow up on overdue payments, and coordinate with finance on payment collections.
• Negotiate terms and conditions with clients to secure deals and contracts.
• Respond to customer inquiries, address concerns, and resolve issues promptly.
• Build and maintain strong relationships with existing clients and collaborate with other departments to improve customer experience.
• Provide feedback for product/service development based on customer needs and market demands.
• Maintain organized records of customer interactions, sales transactions, and payments.
• Generate reports on sales performance, customer satisfaction, and outstanding payments.

Job Requirements:
• Minimum Diploma or Bachelor's degree in Business, Marketing, or a related field.
• 2-5 years of experience in sales and customer service, preferably in the printing industry.
• Bilingual in English and Mandarin (to handle queries and communicate effectively with our Mandarin speaking clients)

Benefits : AWS, Medical Card, Group Commission

Customer Service Officer (Fast Hire / Changi / 5 days / Urgent / Immediate Interview)

The Role:

• Attend to customer inquiries
• Perform cash and credit card transactions using Point of Sales (POS) and Baggage Storage System (BSS) for baggage storage and other services
• Perform opening and closing settlement for POS and BSS
• Perform bag wrapping service and upselling of baggage services or products
• Conduct bag search in accordance to SOP and ensure compliance to security standards
• Responsible for store cleanliness and image
• Any other duties as assigned by management

Benefits:

• Basic Salary: $2060
• Work 5 Days rest 1 day
• Working timing (Choose fix)
• 6.50am - 3.10pm OR
• 2.40pm - 11pm

Location:

• Changi T3

Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.

For FAST response, whatsapp to 6038 0508, with the following information:

1) Your Name
2) Your staying location
3) Your availability to start work

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

Sng Shoo Woon

Registration Number: R1110625
AlwaysHired Pte Ltd
EA Licence No: 24C2293

Duration: 12 months

Location: PLQ

Working hours: Mon - Fri (9am - 6pm)

Job Purpose

To facilitate policyholders’, distribution representatives’ and business partners’ email queries on our product and services which will contribute to the overall positive customer experience with the company.

Responsibilities

• Ensure the enquiries and requests received through emails/mails/fax are responded within the expected turnaround time;
• Manage and resolve policyholders’, distribution representatives’ and business partners’ issues related to insurance matters;
• Assess and manage appeals, feedbacks and minor complaints from all channel of distribution
• Provide excellent customer service experience; and
• Manage ad-hoc assignments/tasks delegated by the Section Head, when required.
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlights any potential concerns /risks and proactively shares best risk management practices.

Requirements

• ‘A’ Levels and preferably possessed professional certification in Insurance (i.e. M9, M5 and CHI);
• 3 years’ experience in customer servicing role (Life Insurance) - Preferred & not a MUST have

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/2498

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

5 days, 8.30am- 5pm

Address: 31 Jurong Port Road, Jurong Logistics Hub 619115

Salary: $2500 -$3000

Company background:

HQ in Europe, company is a pioneer and a global leader in the international moving industry.

Purpose of job:

• To represent the company to the company’s corporate accounts.
• To provide the highest possible level of customer service.
• To manage the relationship between the company and the company’s corporate accounts: getting and keeping contact, following up the files, keeping a sales back-up
• Provide HR support

Job scope:

• Answer to phone enquiries / web enquiries
• To take down client’s removal details
• To set up survey appointments for sales department
• To take client’s requirements from the survey report & any other information source into account and formalize them in a quote for removal
• To ensure with the clients and the Operational Manager that the administrative file (export documentation) is duly filled and complete
• To promptly follow up on requests from direct client / branch / agents
• To prepare physical file, put in all necessary documents then pass to traffic department
• To tally details on system and physical document
• To update our internal excel sheets accordingly
• Ad-hoc task

Requirements:

• At least 1-2 years relevant experience in logistics / relocation industry

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

Leading Retail Group with investment footprints across Asia Pacific, seeks dynamic individuals for the position of Customer Service Executive!

Responsibilities:

• Assist in handling of general customers’ enquiries and feedback as well as to support Facebook enquiries.
• Monthly submission and presentation of Monthly Customer Service / Loss Prevention Report.
• Assist in running of Customer Service Committee.
• Support company events, closed door events, or Warehouse Sales.

Requirements

• Minimum GCE 'O' Levels or ITE
• Preferably with 2 to 3 years of customer service experience
• Possess strong customer service mindset and communications skills
• Good in written communications.
• Proficient in all Microsoft Office applications.
• Knowledge of SAP and Case Trust is an advantage.

Interested applicant, kindly submit full-detailed resume to [email protected]

We thank all applicants for writing in. Only shortlisted candidates will be notified

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Inbound Call Centre
Working hours: Rotational shift, Mon – Sun
4 weekdays + 1 weekend (5 days per week)
Location: Changi / Jurong East
Duration: 12 months (Renewable / convertible)
Note: 3 months training

Working hours:

AM - 8AM to 8PM (8 hours working hours), example 8AM to 5PM or 9AM to 6PM

PM - 1PM to 12 Midnight (8 hours working hours), example 1PM to 10PM or 2PM to 11PM

Job Scope:
* Maintaining a positive, empathetic, and professional attitude toward customers.
* Responding promptly to customer inquiries on general and transactional enquiries
* Communicating with customers through various channels.
* Acknowledging and resolving customer requests.
* Customer outreach to encourage the use of digital services.
* Consistently deliver high quality service to our customers to achieve total customer satisfaction without compromising risk
standards.
* Collaborate with stakeholders to resolve all customer queries and requests.
* Able to multi-task while speaking to customers and toggle between system application screens in a fast-paced environment.
* To consistently meet the Key Performance Indicators (KPIs) without compromising quality of service delivery
* To adhere to professional standards of behaviour & conduct in dealing with customers & fellow colleagues

Requirements:

• Min. GCE ‘O’ Level or Higher Nitec
• At least 1 years of experience in call center setting
• Has experience dealing with KPI preferred

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)

Job Description

• Execute a project effectively once a project order is being received
• Have a complete understanding of the requirements of the project and the delivery schedule
• Liaise with purchasing team with regards to the procurement of the items
• Work with various departments to problem solve and mitigate arising issues such as facilitating changes in project requirements in terms of products or the delivery schedule.
• Handle the billing for each project in an accurate manner
• Maintain excellent control on inventory to facilitate timely shipment and delivery, thereby maximising customer satisfaction and minimising cost;
• Plan, schedule as well as coordinate materials availability to meet customer requirements
• Engage in regular meetings with internal departments to review project, production and procurement updates
• Other related duties as required by HOD/ Management

Requirements:

• Recognised Diploma or Degree in any field
• Preferably 2 years' experience in a related customer-facing field (Eg, Customer Service, Order Processing, Sales Coordination, etc)
• Working experience in import/export or related environment would be advantageous
• Working knowledge and experience in SAP system preferred but not a must

HOW TO APPLY:

Interested applicants, kindly click on “APPLY NOW” or send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R24122431

Responsibilities:

• Perform sales administrative duties including generating quotations, proposals
• Liaise with the internal department for smooth sample processing and timely delivery
• Provide a high level of customer service to ensure customer satisfaction
• Ensure customer's inquiries are addressed in full
• Perform any other duties from time to time as assigned by the superior

Requirements:

• Minimum O level/Higher NITEC/Diploma in any discipline
• Graduates are welcome to apply as training will be provided
• Strong communication skills, with excellent organizational, administrative & problem-solving skills
• Ability to work under pressure & tight deadline
• Knowledge of SAP will be advantageous

Interested applicants, kindly click on “APPLY NOW” or send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R24122431