Roles and Responsibilities

• Manage processes related to patient’s admission, transfer, discharge & any other assigned clerical duties.
• Greet and attend to enquiries from patients, visitors and other department staff.
• Record and update patient’s admission, discharge, transfer details and patient’s subacute/rehabilitation status.
• Check and dispatch consumables, pharmaceuticals, other laboratory and x-ray investigation charges daily.
• Sort incoming documents and distribute to appropriate personnel in the ward.
• Check and dispatch duly summarised and completed case-notes and x-rays to Medical Record Office (MRO) within 72 hours of patient’s discharge.
• Follow up & arrange patient’s appointments and ambulance transportation, when necessary.
• Perform other duties as assigned by Senior Nurse Manager or Nurse Manager.

Requirements:

• GCE ‘O’ level, with minimum of 3 credits including English.
• At least one year of clerical/secretarial experience in healthcare related field preferred.
• Familiarity with basic computer terminals is required.

Brief description of the Restaurant

The Brand OBBA started with aims to give all customers the original taste of Korea at a reasonable price

Job Descriptions

• Preparation of Ingredients
• Serve food and drinks to customers
• Clean and maintain the kitchen and dining area
• Grilling for customer Basic Cashier duties
• Follow all health and safety regulations

Job Requirements

• No requirement

Working hours

• 11am-11pm (2hrs break from 3-5pm)

We are hiring service crew for our cosy neighborhood plant-based cafeteria – Soul Kind Café! At our café, we serve vegetarian and vegan Asian-fusion cuisine. We are looking for customer service-oriented individuals with the right attitude to join us!

Job Description

• Provide friendly, excellent, and professional service to our customers to ensure they have an enjoyable and pleasant experience
• Serving food and beverages to customers
• Cashiering duties including closing the register at the end of the day – filling in the closing forms and settling all modes of payment
• In charge of the daily handling of cash revenues and the float. This requires you to be detail-oriented in counting the daily sales and float, as well as being customer oriented to process various modes of payment
• Inventory management
• Always maintain cleanliness and organization of the cafeteria
• Ability to upsell and collect feedback from customers on their meal and service

Requirements

• Positive and can-do attitude
• Customer service-oriented individual
• Possess good interpersonal communication skills

Job Description:

• Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.
• Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
• Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.
• Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.
• Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status

Skills Required:

• Working experience as a Service Desk Analyst
• Experience on Microsoft Exchange / Outlook,Microsoft Windows

To apply please click the Apply button or send us your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ https://www.linkedin.com/company/percept-solutions/ to stay up to date on our upcoming roles and events.

The Customer Services Technician (CST) primary responsibility is to deliver customer service experience. The goal is to drive success that improves customer satisfaction, maximises customer retention and increases profitability.

The CST will actively participate discussions across departments, Sales & Marketing / Supply Chain / Engineering / Customer Services, maintaining responsibility of timeliness and effectiveness of the Customer Services function.

The role will be heavily customer facing, and therefore the CST will be an ambassador of Dedienne Aerospace, its brand, ethics and business vision.

• Regional coverage of customers in Asia Pacific less China and South Asia
• Provide service and customer services in-house, during field visits or dispatches with tact and courtesy
• Responsible for quality on-site installation, commissioning, maintenance, reparation, modification and test tasks at customers’ sites
• Diagnose errors or technical problems and determine/render proper solutions
• Practise continuous improvement by keeping up-to-date knowledge of new products/services, equipment modifications/maintenance/reparation and related technical information
• Take initiative to promote organisation’s products/services while performing field visits or dispatches
• Verifying, by visual and technical inspection, incoming goods in accordance to purchase order specifications and conformance with refining practices which requires positive material identification, testing and measuring, etc.
• Tagging all incoming material required for inspection and locating
• Locating all incoming stock and non-stock material to appropriate bin locations or specified storage areas after receipt verification
• Determining methods of storage, identification, and stock location, considering commodity, dimension and weight limit, turnover, floor loading capacities, and required space
• Pick requested stock material via electronic pick lists or verbal, emergency requests and delivering to specified areas manually, in accordance to weight/body limitations, order picker, or forklift
• Packaging of stock and non-stock material in accordance to specified procedures in preparation of shipping
• Shipping out material or non-conformance receipts via vendor trucks, air/sea/land freight in accordance with specified procedures
• Stock taking in accordance with specified area procedures to assure accurate inventories
• Assist with general logistical arrangement, documentation and filing
• Storage and filing of all paperwork associated with operational responsibilities
• Substantial business travel, approximately 30% of time, will be expected to fulfil the Customer Services Technician role
• A Visit Report must be completed and sent to all relevant parties in a timely manner

• Candidate must possess at least a Diploma in Engineering (Aviation/Aeronautics/Astronautics/Mechanical) or equivalent
• And / Or at least 2 year(s) of working experience in the related field is required for this position
• Applicants must be willing to work in Seletar Aerospace Park

Responsibilities

• Responsible for providing customer support for Equipment Products with regard to Installation, Training and Field Service via on-site visits, Phone, Internet Media and email

Requirements

• Min Diploma in Engineering
• Min 3 years of working experience in machine service experience
• Overseas Travelling is required

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Job Description

The successful candidate will be part of the IT Service Management team. This is an individual contributor role.

Key Responsibilities include:

• Manage, develop, enhance and support company’s IT Service management platform. Drive strategic development and enhance its usability and integration with other tools and process to maximise value.
• Drive IT Operational Service Delivery and management activities, e.g. Incident, Problem, Change, Patch, Configuration and Asset management processes. This includes support of IT operational incidents after office hours.
• Support management and drive collaboration of day to day operational activities across various towers and stakeholders from datacentre facilities, network and platforms
• Manage and drive the IT Service Provider’s performance for IT Operations and ensure Service Level Agreements have been fulfilled and improvement plans to be established
• Serve as the Point of Contact for IT initiatives’ performance, services and changes.
• Facilitate system and service handover to the IT operations for any new applications and major enhancements
• Any relevant ad-hoc duties

Requirements

• Degree in IT related discipline & IT Infrastructure Library (ITIL) Certification
• Minimum 5 – 8 yrs of relevant experience in IT Infrastructure Operations and IT Service Management
• Experienced in project management for IT Infrastructure initiatives, scripting, system admin capabilities, service automation and related technologies.
• Knowledge of actual development and Hands-on administration on ServiceNow Platform. Certification in ServiceNow ITSM CAS, CAD or CIS preferred
• Knowledge in scripting on Json, Python or Javascript on Monitoring / Orchestration platforms, Splunk, ServiceNow or APM tool will be an added advantage
• Working knowledge on network, IT DevOps technologies, Linux, Wintel, VMware and Cloud technologies (AWS / Azure)
• Knowledge and experience in DevOps and Agile
• Responsive to dynamic environment
• Effective & Excellent Skills in Communication (both written and spoken) as well as Vendor and People/Relationship Management
• User-Oriented with good appreciation of business operations
• Diligent and willing to work beyond office hours
• Independent, Self-motivated and result driven

Job Description

• Promoting sales of Credit Cards to client based on their needs
• Self-Motivated and independent
• Willing to learn and achieve their monthly target
• Sales driven
• No experience needed (training provided)
• Immediate vacancies
• Others

Minimum Qualification

• Minimum GCE “N” with 3 passed including Math

Additional info

• 5 to 6 working days (Including weekend and public holiday)
• Retail working hours
• $2500 + high commission

Selected candidate will be assigned to location booth to promote credit card services.

Position open to locals and E-Pass holders.

Responsibilities

• Responsible for attending the customer complaints and develop resolution
• Responsible in planning and coordinating with the Production on non-conformance product screening as well as conducting containment measures and minimizes DMR issued by customers
• Responsible for providing engineering support to Internal Departments related to quality and technical issues

Requirements

• Min Degree in Mechanical Engineering or its equivalent
• Min 1 years of working experience in process or fixture designs

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Industry: Manufacturing

Located at Ubi

Japanese MNC

Have AWS + Bonus + Yearly increment

Mon to Fri 8.30am to 5pm

Basic $2400-$2800+fix allowances $500 or $1200 (own car)

Training provided

Job Description

• To support, troubleshoot and maintain automation machine in Field / Site.
• To setup and debug automation machine in factory.
• To support commissioning and decommissioning on automation machine.
• To provide training to customer for automation machine at site.
• To assemble Mechanical modules, reference from CAD model.
• To troubleshoot errors in design on First Article machine.

Requirements

• Diploma in any Engineering
• No experience / fresh entry welcome to apply

Applications:

Please submit a copy of your updated CV in MS Word format stating to [email protected]:

• Current Salary
• Expected Salary
• Date of Available and Reason for Leaving

All applicant will treated private and confidential

Emily Fong

Senior Talent Specialist

Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443

EA Personnel Reg No.: R1768368

We are hiring Contract to Perm Patient Service Associate to be outsourced to reputable hospitals!

Job Description:

• In charge of registration of patients
• Scheduling of appointments
• Handle enquiries
• Assist doctors and nurses when required

Requirement:

· Possess minimum ‘N / O / A’ Levels / Nitec / Diploma in any field

· Able to commit to 5.5 days office hours

· Available immediately

Apply now by sending your resume to [email protected] for more enquiries.

We regret to inform you that only shortlisted candidates will be notified.

Tammy Yap | Outsourcing Team | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Location: Outram Park
Working hours: Mon-Fri 9am - 7pm (1 hour lunch 2-3pm)
Salary: 1.5k to 3k

JOB SUMMARY
• Perform registration, billing and payment collection, and assist in prescription processing to ensure seamless operation of Pharmacy and ensure wait time targets are met
• Perform a variety of patient service activities and services to ensure that the patients and members of public are attended to promptly and courteously
• Assist in training of staff on registration, payment collection and billing procedures
• Maintain timely and accurate records of patients’ information
• To assist Pharmacist in the maintenance of pharmacy work area and patient records
• Support medication delivery operations by sorting and accounting for delivery parcels
• Perform any other duties as assigned by the supervisor / Head of department

Requirements:
- Min A Level/Diploma
- Able to start work imemdiately
- Able to commit long term

If interested, please email me at [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Job Description

Birmingham Academy is aggressively expanding and we are seeking a responsible Student Service Executive who will be supporting the processes of student's enrollment documentation. He/She will work and coordinate closely with the Admission Team.

Responsibilities:

• Assist in the processing of course applications according to EduTrust Guideline.
• Handling all operational matters relating to student course application
• Assist the Student Services Manager to ensure student recruitment agent files and data are kept up to date and filed in accordance with requirements.
• Handle student withdrawals and transfers including the collating of student withdrawal information.
• Manage Chinese parents/students enquiries and conduct pre-course couselling in Mandrain.
• Perform any other responsibility assigned by the reporting manager and the management team.

Requirement:

• Minimumly Diploma or equivalentwith 1 customer service experience;
• Experience in school student services is highly advantageous
• Excellent communication and interpersonal skills
• Highly efficient, able to multi-task and accurate in data entry
• Professional, meticulous, detail-oriented and able to work in a fast environment

Job Description:

We are looking for a dedicated and customer-oriented Over-the-Counter Customer Service Officer to join our team. This role involves direct interaction with customers to process remittance transactions, provide information on our services, and ensure a smooth, secure, and satisfactory transaction experience.

Key Responsibilities:

• Process customer transactions for sending and receiving money promptly and accurately.
• Verify customer identification, conduct necessary checks, and comply with all regulatory and company policies.
• Provide clear, accurate information about our services, including fees, transaction times, and requirements.
• Handle customer inquiries and resolve issues efficiently to ensure customer satisfaction.
• Maintain accurate records of all transactions and customer interactions in accordance with company policy and legal requirements.
• Collaborate with the team to meet daily transaction targets and provide support as needed.
• Stay informed about changes in remittance regulations, currency rates, and company services.

Qualifications:

• High school diploma or equivalent; further education or certification in finance or related field is a plus.
• Proven experience in customer service, preferably in the financial services or remittance industry.
• Strong numerical skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple transactions simultaneously.
• Proficiency in using financial software and MS Office.

Skills and Traits:

• Commitment to providing exceptional customer service.
• Integrity and professionalism in handling sensitive financial transactions.
• Flexibility to work in shifts and adapt to changing business needs.
• Bilingual or multilingual abilities are highly desirable to cater to a diverse customer base.
• A keen eye for detail and a proactive approach to problem-solving.
• Myanmar Language Speaking is a plus.

Our Client:

The organization has a global operation footprint, spanning from Asia to Americas. The business is headquartered in Asia, and it is a global leader in logistics solution specifically catered to the global energy market. Their focus is on offering secure, ocean transportation, and specialized petroleum services to major energy companies, refineries, and trading houses. With decades of global know-how experience, the business poised for growth with their award-winning team. The organization strive to ensure efficient operations across multiple regions to fulfil the world's energy demands.

The Responsibilities:

The range of responsibilities will include but are not limited to:

Organizational IT Services – Primary Representative:

• Champion the endorsed Group/Organization IT service culture
• Align IT Service Delivery and Support solutions with the business’ needs and IT requirements
• Assist in SLA negotiation efforts with the business departments/functions
• Provide oversight to the business’ IT Service Owners
• Direct and oversee the maintenance of IT Services Catalogue
• Ensure compliance with processes and controls, prioritizing procurement and cybersecurity
• Manage access rights for authorized users and prevent access from unauthorized users
• Verify defined criteria for solution transitioning to operations and ensure readiness for go-live
• Collaborate with Head of IT, Application Managers, and Group ICT on IT solution/service sourcing decisions
• Direct and oversee the maintenance of a single source repository for all IT Services delivered to the business
• Manage and convene CAB (Change Advisory Board) meetings for urgent RFCs (Requests For Change)

Organizational User/Customer Satisfaction:

• Direct and oversee the management of IT Service Accounts (User/Customer Needs and Relationships)
• Work with business users to identify and prioritize support needs, issues, and resolutions
• Champion and promote ongoing service improvements to enhance customer satisfaction
• Direct and oversee periodic user/customer satisfaction surveys

IT Service Delivery and Support Operations – Process Effectiveness and Assurance:

• Accountable for overall process effectiveness and assurance, covering core processes:
• IT Service Account Management (IT Services Catalogue, Business Use Cases, Strategic/Operations Planning, IT Service QA)
• IT Service Transition Management (Delivery, Support)
• Incident/Problem Management (Incident Classification and Prioritization Criteria, Management of L1-4 Resolution Points, Audits of Incident Tickets)
• Knowledge of Cybersecurity Control Standards and management of major cybersecurity breaches
• Change Management (IT Service Configurations)

IT Services Delivery and Support Operations – Performance Management:

• Maintain responsibility for the resolution of service management issues
• Monitor, measure, report, and review current performance of services in the enterprise IT environment
• Ensure SLAs and OLAs are met
• Review service metrics (KPIs) to support continuous improvements
• Set service performance management metrics and direct the preparation of period management reports

Other Responsibilities:

• Capable of executing Crisis Management Responsibilities as required
• Comply with Company’s policies and Code of Conduct and Business Ethics (CoBE)
• Other duties and projects may be assigned as needed

The Requirements

Education & Certificates:

• Bachelor’s Degree in Computer Science, Software Engineering or related fieldMicrosoft Certified Systems Engineer (MCSE) certification
  IT Service Management certification, e.g. ITIL
  Project Management certifications, e.g. PMP, Prince II
  

Experience:

• Minimum 7 years of experience in IT Service Delivery and Support operations in organizational level, with exposure to Cybersecurity Control Standards
• Experienced in leading cross-functional teams (i.e. business, IT) on projects and/or operational initiatives
• Experienced in managing service accounts (technical, customer relationships)
• At least 5 years of active involvement in projects and operations engagements with senior-level business and IT stakeholders and planning, design, implementation, and operation stages for IT service deployments
• Experience with third-party Vendors is an advantage

Specialized knowledge:

• People management and Team building/management
• IT Service Management (ITSM) KPIs and Processes e.g. ITIL
• Problem solving and decision making skills (e.g. Kepner-Tregoe method)

What’s in it For You?

• Competitive salary and benefit package
• Working for one of the globally acknowledged company within the industry. A truly established and leader in the industry
• Available avenues to contribute positively for the organization to grow and being recognized for it

RGF Privacy Policy - https://www.singapore.rgf-professional.com/privacy-policy

Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep

JO Reference: JO-240209-344817

Responsibilities

• Responsible for performing corrective and preventive maintenance of CCTV Surveillance System
• Responsible in assisting in planning of the Preventive Maintenance Schedule

Requirements

• Min Nitec in Information Technology/ Electronics/ Electrical Engineering or relevant
• Min 1 years of working experience in computer networking, CCTV set up and Video Management System

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Job Description

• Industry/ Organization Type: IT/ Cybersecurity
• Position Title: Service Delivery Consultant/ IT Technical Consultant
• Working Location: Tai Seng
• Working Hours: Monday to Friday, 9 am – 6 pm
• Salary Package: Up to $4,500 + AWS + 1 to 3 months VB
• Duration: 1-year contract (Renewable/ Convertible to Perm)

Key Responsibilities

• Provide technical consulting, pre-sales and post-sales support to clients and partners.
• Explore new and existing cryptography-related technologies and assess their suitability for deployment.
• Responsible for technical and administrative activities which will include project planning, system implementation, preventive maintenance, documentation and system migration.
• Support and assist day-to-day operations of IT Department and Data Centre - Helpdesk, Desktop, Server, Networking, IT Procurement, and Projects.
• Participate in planning, installation, testing and implementation of IT infrastructure for roll-out of new/existing projects. Plan capacity for hardware, software and resources, and drives delivery excellence for managed services.
• Liaise with external vendors for IT-related issues.

APPLY NOW!!!

• At least a Diploma in Computer Science, Engineering, Information Technology or its related discipline.
• Inexperienced candidates are welcome to apply as training will be provided.
• Applicants with Information Security Background in at least 1 domain (Cryptography, Network, Firewall) is highly preferred.
• Knowledge of Anti-malware (Trend Micro) is a plus.
• Technical Knowledge in basic configuration of Network Switches/VLAN or Technical Knowledge in setting up and configuring AIX/Solaris Servers.
• Good knowledge of Win / UNIX administration with basic networking knowledge.
• Preferably with previous hands-on experience and skill set on system or network installation, configuration, maintenance and troubleshooting.
• Willing to travel (within Singapore).

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65116 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C016 | Angel Lim | EA Reg No: R1769781

Location: Ang Mo Kio

Weekday staggered Shift –

1. Staggered 8.5hr on weekday, between 8am to 8pm.
2. Need to rotate to cover alt Sat(4hr, between 8am to 6pm), OT will be paid if time-off cannot be arranged

• Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.
• Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.
• Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
• Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.
• Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.
• Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

Job Description

• Promoting services to client based on their needs and requirement
• Self-Motivated and independent
• Follow up with customers regarding their application
• Meeting sales target set by company
• Acquiring sales compliantly with honesty and integrity
• Others

Requirements

• Require hunter skills
• You have unparalleled drive and verbal communication skills
• You persevere through rejection with ease
• Maintain a beginner’s mindset (hungry to learn)

Minimum Qualification

• “N” Level with 5 Credits Pass including Math

Additional info

• 6 working days
• Bank branches operating hours.
• Need to work on Sunday/ PH according to work schedule
• $2100 + high incentive

Selected candidate will be assigned and station at Bank Branches promoting our company services.

Position open to locals only.

Service Coordinator / Admin (Construction) [3770]

Salary: $2,400 - $3,000
Working Timing: Monday to Friday – 9 am to 6 pm
Working Location: Near Aljunied / MacPherson / Paya Lebar MRT

Service Coordinator will assist the maintenance department in daily administrative and clerical support.

Responsibilities:

• To assist in liaison with sub-contractors, suppliers and vendors.
• Responsible in planning maintenance schedule and monitor the schedule to ensure that works are completed within stipulated schedules with skill, efficiency and quality.
• General administrative works.
• Preparation of maintenance schedule after the project handover form signed off by client and received from respective project engineers within two weeks’ time.
• Prepare quotation and costing for minor works, Adhoc works & maintenance.
• Assist in building Permit-To-Work submission & worker security clearance for all the maintenance works and minor works.
• Responsible in maintain stock record.
• All other Adhoc works as instructed by the Superior.

Requirements:

• ITE / Diploma
• 1-2 years of related experience
• Proficient in MS Office and Excel

WhatsApp: +65 82026403

Email: [email protected]

14C7279 The Supreme HR Advisory Pte Ltd

R21103770 Chu Jenn Anne

Part Time Available: $10/hr

Able to commit at least 3 consecutive months.

One-time bonus of $200 after 3 months consecutive work

(A) 6.5 working hours per day, 45 minutes break, 5 days a week (4 weekdays and 1 weekend)
Shift: Weekday 2:45PM-10:00PM, Weekend 1:45PM-9:00PM

(B) 5 working hours per day, 30mins break, 4 days a week (3 weekdays and 1 weekend) Shift: Weekday 4:30PM-10:00PM, Weekend 3:30PM-9:00PM

Job Responsibilities:-
- Serve the customer according to SUBWAY standard

- Food preparation including bread and cookie baking
- Ensure food storage and preparation areas are maintained according to Health and Safety and Audit standards
- Comply with Food Code of Practice
- Complete daily and weekly cleaning schedules
- Follow security and safety procedures
- Maintain a safe working environment for employees and customers
- Work as a team member
- Deliver a high standard of service when dealing with products, sales and catering for customer needs

- Opening/Closing the shop

Start immediately if you have already have a valid food hygiene certificate, TDAP & MMR Vaccine


Working Location:-
SUBWAY
Changi General Hospital
2 Simei St 3
#01-03 (next to Lobby B)
Singapore 529889

Job Roles & Responsibilities:

• Responsible for handling various guest queries/requests such as restaurant table reservations, large group bookings, private events.
• Organize restaurant bookings, curate a menu for guests, arrange payment options.
• Create quotation and confirmation forms for large group, private room and function room bookings.
• Keep track of events, update/manager MS Excel & Google Sheet files.
• Addressing guest complaints or concerns effectively, finding solutions to issues, and escalating matters to management when necessary to ensure guest satisfaction.
• Providing information about the restaurant background, promotions, transportation options, and other arrangements as needed.
• Providing exceptional customer service to guests by greeting them warmly, assisting with inquiries, and addressing their needs and requests promptly and courteously.
• Communicating effectively with guests, colleagues, and other departments to ensure smooth coordination of services and activities.

Job requirements:

• Diploma in Hospitality, Tourism or related field
• Experience managing Table Management System
• Experience managing an omni-channel system is an advantage
• Well versed in MS Office
• At least 3 years’ experience as customer service officer for restaurant industry.
• Previous experience as restaurant supervisor, manager is an advantage.
• As the job requires tremendous focus, we are looking for a team player with good interpersonal skills, excellent written and verbal communications skills, and a keen eye for detail.
• This job role requires to work closely with the restaurant operations and must be flexible to work according to the operating hours of the restaurant between 6am to 1am.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

We are looking for candidates who have an outstanding passion for creating memorable experiences to join our front office team. As a Guest Service Executive - Front Office, you will help to ensure that all our guests truly enjoy their stay at the hotels and depart with the intention to return.

You will need to have an excellent command of the English language, outstanding organisational skills and the experience and ability to work in a fast-paced environment, ensuring your shift runs smoothly and our guests experience seamless service.

Responsibilities include but are not limited to:

- Process guest check-ins and room assignments following the hotels' rate structures, discounts and sell/upsell strategies. Accommodate special requests when possible.

- Process check-in/check-out including luggage assistance and collect payments in compliance with cash handling, credit card processing and accounting policies and procedures.

- Answer inquiries about hotel services, in-house events, directions, local attractions, etc. Assist guests with safety boxes, additional guest room keys, transportation, etc.

- Pre-register, block reservations and, as appropriate, take same day and future reservations. Cancel room reservations according to policies and procedures.

- Perform night audit during midnight shift and prepare necessary reports.

- Handle any Marriott-related enquiries.

- Ensure release of any Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations.

- On time and at work when scheduled and in proper uniform.

- Attend department meetings as scheduled.

- Consistent professional and positive attitude and actions when communicating with guests and associates.

- Flexibility to work in other positions/deaprtments as the need arises.

- Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures.

- Write shift reports including reports on any incidents of theft, accidents or injuries when assigned.

- Check with manager / supervisor before leaving work area for any reason.

- Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested.

- Any other duties / tasks as requested by management.

Job Description:

1. Trouble-shoot & perform preventive maintenance of Aviation Physiological Training (APT) equipment.
2. Involved in the installation of new equipment & decommissioning of obsolete equipment.
3. Provide necessary support to the overall IT infrastructure & hardware.
4. Install & remove electrical, computer equipment such as PLC, servo drive, computer, monitor etc.
5. Maintain proper equipment operation, service reports, preventive maintenance records & other system relation documents.
6. Report all equipment issue to Service Manager.

Requirements:

1. Diploma/Degree in Electrical, Electronic Engineering, Mechatronics or equivalent.
2. 2~3 years of experience in related field required.
3. Good communication skills to explain technical issues.
4. Able to work with minimal supervision.
5. Independent, mature & team player.
6. Pleasant personality & able to build good rapport with colleagues & customers.
7. Travel within Asia required.

Job Description & Requirements

Roles & Responsibilities

Company with a chain of restaurants looking to hire individuals with enthusiasm for customer service. There will be opportunities to climb the ladder and be promoted to Supervisor and Manager position.

Customer Relations

· Interact with guests for entertainment and rapport while garnering feedback for the growth of company.

· Handle guests complaints and feedback with tact, to ensure all guests leave the restaurant with a smile.

Maintenance of Restaurant

· Maintain high levels of hygiene and cleanliness of restaurant to ensure pleasant during experience for every guest.

· Daily housekeeping to ensure highest quality of cleanliness.

Front of House

· As front of house crew, to maintain a friendly and positive vibe for both guests and colleagues by smiling and greeting.

· If on POS duty, candidate will be the last point of contact before guests leave, thus must ensure to solve any complaints.