Your new company

Client is an electricity distribution company in Singapore seeking to hire 2-year Executive Assistant in Metering Data Management.

Location: Kallang

Salary: up to $2,800 (+ sign-on bonus & completion bonus)

Work hours: Monday – Friday: 8.30am – 5.30pm / 9am – 6pm

Your new role

· Perform daily operational duties for Manual and Remote reading related activities via the various meter reading and billing systems and following up with relevant parties to resolve daily operational issues

· Perform User acceptance testing for meter reading and billing system changes and upgrade activities

· Attend to enquiries via Case Activities, telephone and emails

· Any other ad-hoc duties as assigned by supervisor

What you'll need to succeed

· Diploma from a recognized institute

· Possess good knowledge in Microsoft Excel

· Possess good knowledge in SAP system would be advantageous

· Able to work well both independently and as part of a team in a dynamic environment

What you'll get in return
This is an exciting opportunity to join an MNC. You will be part of a dynamic team and you will be remunerated at market competitive rates.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Ernie at Hays on +65 6424 0157 or email [email protected] for a confidential discussion.

Referrals are welcome.

Registration ID No. R1329386 | EA License number: 07C3924 | Company Registration No. 200609504D

We are looking for customer service executive who are willing to learn how to assess a medical claim. Training will be provided.

JOB SCOPE:

· To form part of a team dedicated to desk top claims handling for insurers and self-insureds

· To manage from first notification of loss to settlement of Accident & Health claims

· To assess policy liability and determine quantum

· To adhere to strict Service Level Standards

· To Liaise with Brokers and Policyholders

· To keep records of accurate and up to date data

· Provide a high level of customer service

· Request financial payments externally

EDUCATION & EXPERIENCE:

· Degree/Diploma level education

· Minimum 1 year of working experience in insurance industry

· Candidates with medical knowledge will have an advantage.

· Self-motivated

· Honest and Reliable

• Location: Bencoolen
• Working hours: Mon to Fri, 8.30am to 5:00pm
• Salary range: $2500 - $2800 + $80 Handphone Allowance + Contract Completion Bonus

Requirements:

• ITE/Diploma holder with 1-2 years relevant experience
• With relevant customer service & admin experience
• This is a 1 year 6 months contract role, with opportunity to convert to permanent.

Responsibilities:

• Liaising and co-coordinating with customers on sales orders and enquiries
• Invoicing, P/O and D/O, purchasing / receiving
• Order processing
• Administration duties
• Supply chain management duties (back up)

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Duration: 6 months contract (Start Jan 2025 - July 2025)

Location: Gombak

Working hours: Mon - Fri (8am - 530pm)

Responsibilities

• Responding to customer inquiries and resolving issues in a timely and professional manner
• Managing customer accounts, and government schemes and updating information as needed
• Assisting with inquiries, follow-up, benefits, etc...
• Maintaining accurate records and documentation
• Coordinating with other departments to ensure smooth operations
• Providing administrative support to senior management as needed

Requirements

• Diploma/ Degree in Qualifications
• Previous experience in customer service and/or administrative roles
• Strong communication (both written and spoken) and interpersonal skills
• Proficiency in Microsoft Office and other relevant software applications
• Ability to multitask and prioritize tasks effectively
• Attention to detail and strong organizational skills

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/10233

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Role:

Customer Service Assistant （1 year Contract)

• Location: Bencoolen
• Working hours: Mon to Fri, 8.30am to 5:00pm
• Salary range: $2500 - $2800 + $80 Handphone Allowance + Contract Completion Bonus

Requirements:

• ITE/Diploma holder with 1-2 years relevant experience
• With relevant customer service & admin experience
• This is a 1 year 6 months contract role, with opportunity to convert to permanent.

Responsibilities:

• Liaising and co-coordinating with customers on sales orders and enquiries
• Invoicing, P/O and D/O, purchasing / receiving
• Order processing
• Administration duties
• Supply chain management duties (back up)

✅ Wee Yuan Huan

✅ Reg No: R21100383

✅ The Supreme HR Advisory Pte Ltd

✅ EA No: 14C7279

Benefits:

• Basic Salary up to $2,400 with yearly increment based on performance.
• 5.5 days work week (Monday to Friday: 9am – 6pm | Saturday: 9am – 1pm

Job Description:

This is a full role for an Account Assistant located in Changi. Our client provides full-fledged freight forwarder offering full inter-model transportation services for both inbound and outbound cargos. You will take the responsibilities involved supporting assigned customers and overseas agents by managing sales quotations, RFIs, RFQs, and inquiries related to air export bookings with airlines or co-loader agents. It includes following up on client matters, processing air export billing, verifying invoices, and resolving rate disputes. Additionally, the position requires coordinating with customers, sales personnel, overseas agents, and operations teams to ensure smooth shipment arrangements. Other duties may be assigned as needed.

Qualifications:

• Job Skills MS Office, Data Entry, Handle Enquiries and Requests
• Minimum GCE O Level

Benefits Summary:

• Key Account Customer Service Representative (FMCG)
• Permanent role
• Basic up to $ 3,800 +AWS +VB
• Monday to Friday, 8.30am to 5.30pm ; Saturday 8.30am to 3.00pm
• Location: Clementi
• Leads will be provided, no need to hunt in sales

Responsibilities:

• Serve as the primary contact for key accounts, addressing their daily inquiries and requests.
• Provide timely and accurate information in response to client questions about products, services, and order statuses.
• Cultivate and sustain strong, positive relationships with key clients to enhance their satisfaction.
• Oversee and process client orders, ensuring accuracy and prompt delivery.
• Collaborate with internal teams (e.g., sales, logistics, production) to meet customer needs.
• Track the progress of orders and resolve any issues that may arise.
• Handle client complaints or concerns promptly and effectively, ensuring satisfactory resolutions.
• Proactively identify potential problems and take measures to prevent them from affecting the customer experience.
• Collect and communicate client feedback to relevant internal teams to drive continuous improvement.
• Prepare regular reports on account activities, client satisfaction, and key performance indicators (KPIs).
• Partner closely with the sales and account management teams to ensure alignment on client strategies.
• Work with other departments (e.g., finance, logistics, product development) to address client-related issues.

Additional Information:

• High school diploma or equivalent required; a Bachelor’s degree in Business, Communications, or a related field is preferred.
• Proven experience in customer service, account management, or a related field (2+ years).
• Experience working with key accounts or in a B2B environment is an advantage.
• Strong communication and interpersonal skills.
• Excellent problem-solving and conflict-resolution abilities.
• Ability to manage multiple tasks simultaneously and prioritize effectively.
• Attention to detail and organizational skills.
• Proficiency in customer service software (e.g., CRM systems) and MS Office.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*
We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Ian Gan Zhi Shen| EA Personnel No.: R21102913

Job Scope:

1. To process phytosanitary certificate applications
2. To print phytosanitary certificates
3. To attend to customer inquiries via telephone and walk-in customers at the counter
4. Submission of daily summary of inspection fee and office inspection
5. Compile monthly reports and statistics

Work Requirements:

Location: Perahu Road

*free shuttle bus daily pick-up and drop-off from Kranji and Jurong East MRT to and from APHC in the morning and evening, and also lunchtime bus.

Working Hours:

Mon – Thurs: 8.30am – 6pm

Fri: 8.30am – 5.30pm

Contract Duration: 9 Months

Salary: $12-14/H

Job Requirements:

- Computer literate

- Experience in customer service roles

EA License No.: 96C4864

Reg. No.: R22110485

Customer Service Assistant

• Location: Bencoolen
• Working hours: Mon to Fri, 8.30am to 5:00pm
• Salary range: $2500 - $2800 + $80 Handphone Allowance + Contract Completion Bonus

Requirements:

• ITE/Diploma holder with 1-2 years relevant experience
• With relevant customer service & admin experience
• This is a 1 year 6 months contract role, with opportunity to convert to permanent.

Responsibilities:

• Liaising and co-coordinating with customers on sales orders and enquiries
• Invoicing, P/O and D/O, purchasing / receiving
• Order processing
• Administration duties
• Supply chain management duties (back up)

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Service Delivery Manager (CyberSecurity)/ Customer Manager

Responsibilities:

• Strong in handling Service Delivery Management/ Customer Management
• Experience in providing Services and Solutions on CyberSecurity Management.
• Technically inclined in handling Service Delivery and supporting Customer Management.
• Manage the performance of services and ensure that Service Levels are met.
• Engaging the customer and/or vendors to ensure the smooth delivery of services when required
• Communicate and liasing with clients, stakeholders and vendors.
• Provide consultation and advisory on CyberSecurity Solutions.

Requirements:

• Demonstrated strong experience in handling Service Delivery Management/ Customer Management.
• Experience in providing CyberSecurity Services and Solutions to customers.
• Strong knowledge of CyberSecurity.
• Relevant Cybersecurity Certifications such as CISM, CISSP, GCIH, GNFA, CCSK, CRIST will be an added advantage.
• Familiar with Kill Chain methodology, MITRE Att&ck, NIST Cybersecurity Framework, ISO 27001 and etc.
• Minimum 3 years of experience in customer success roles or experience in a cybersecurity operation center
• Good in Service Delivery and Customer Management.
• Experience in handling Service Level Agreement (SLA).
• Possess Government or System Integrator Consulting domain.
• Experience with contract and vendor management.
• Possess Diploma or Degree in relevant field.
• Only Singaporean applys.

If you feel that you have the skill-sets that we are looking for, please apply in-confidence with an updated MS Word Resume to [email protected]

We respect your privacy and all communication will be treated with confidentiality.

*Only shortlisted candidate will be notified.

Yong Zhehan @Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

• Singapore Based (Bencoolen)
• Mon to Fri, 8.30am to 5:00pm
• Salary range: $2500 - $2800 + $80 Handphone Allowance + Contract Completion Bonus
• ITE/Diploma holder with 1-2 years relevant experience; relevant customer service & admin experience
• Career Progression Opportunities

Requirements:

• ITE/Diploma holder with 1-2 years relevant experience
• With relevant customer service & admin experience
• This is a 1 year 6 months contract role, with opportunity to convert to permanent.

Responsibilities:

• Liaising and co-coordinating with customers on sales orders and enquiries
• Invoicing, P/O and D/O, purchasing / receiving
• Order processing
• Administration duties
• Supply chain management duties (back up)

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description

• Industry/ Organization Type: Freight Forwarding / Transportation
• Position Title: Customer Service Executive (Freight Forwarding)
• Working Location: Jurong East
• Working Hours: 5.25 days (Monday to Friday 9 AM - 6 PM, Alternate Saturdays half day)
• Salary Package: Basic Salary up to $3,000 + AWS + Bonus
• Duration: Permanent

Key Responsibilities

• Coordinate shipment schedules, bookings, and document preparation required for international shipping (air, sea, and road transport).
• Ensure accurate and timely data entry for tracking shipments, processing orders, and providing quotes.
• Work closely with customs brokers to help clear goods through customs, providing necessary documentation and information as needed.
• Monitor shipments from the point of origin to the final destination, proactively communicating any delays and managing client expectations.
• Develop and sustain strong relationships with clients, understanding their needs and offering solutions to enhance their logistics experience.
• Resolve any issues that arise during the shipping process in a timely and effective manner.
• Prepare reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• Experience in Shipping/Logistics within the freight forwarding industry is preferred.
• Excellent communication and interpersonal skills, with the ability to handle inquiries and negotiations diplomatically.
• Basic understanding of international trade, shipping regulations, and documentation.
• Ability to problem-solve and provide timely resolution to customer issues.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #68609 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Key Responsibilities:

- Assist customers with placing and modifying grocery orders via phone, email, or chat.

- Respond promptly to customer inquiries regarding product availability, pricing, and promotions.

- Provide accurate information on order status, delivery times, and returns.

- Handle customer complaints and resolve issues in a timely and professional manner.

- Collaborate with the logistics and inventory teams to ensure orders are fulfilled correctly.

- Maintain a positive and friendly attitude while communicating with customers.

- Document customer interactions and feedback to improve service quality.

- Stay updated on product offerings, promotions, and store policies.

- Creation of invoice for orders that comes in.

Qualifications:

- Diploma or equivalent; additional education is a plus.

- Previous experience in customer service, preferably in retail or grocery sectors.

- Strong communication skills, both verbal and written.

- Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.

- Proficiency in using computer systems and order management software.

- Strong problem-solving skills and a customer-focused mindset.

- Ability to work flexible hours, including weekends and holidays.

Skills:

- Excellent interpersonal skills and a friendly demeanor.

- Strong attention to detail and accuracy.

- Ability to work collaboratively in a team environment.

- Familiarity with grocery products and services is a plus.

Location: Woodlands

Interested candidates, please send in your CV via email to [email protected]

Key Responsibilities:

Order Management :

• Create and validate customer orders in SAP, ensuring all necessary checks are completed.
• Confirm material availability, set delivery dates, and release sales orders.
• Work with Planning and Finance teams to resolve any issues blocking orders.
• Process customer payments, including invoices, credit notes, and debit notes.
• Maintain customer relationships and coordinate with third-party logistics (3PL) providers for smooth order execution.
• Prepare and review documents for LC payment term orders.

Order Fulfillment:

• Coordinate with 3PL for inventory picking, outbound documentation (OBD), and shipment arrangement.
• Confirm product picking lists and lead times with 3PL to ensure timely loading and delivery.
• Keep customers updated on order status and escalate any non-conformances or delays.
• Monitor shipments, ensure compliance with customs regulations, and confirm delivery completion.
• Prepare shipping documents (commercial invoice, packing list, COA) and send them to customers.
• Proactively monitor 3PL performance to avoid late deliveries and prevent customer complaints.

Other Adhoc Duties:

• Manage and resolve customer complaints, including non-technical issues and quality notifications.
• Handle customer feedback professionally and liaise with relevant internal teams to resolve issues.
• Suggest solutions for operational interruptions and escalate to the Customer Service Manager when needed.
• Ensure adherence to safety and sustainability requirements and report any concerns to relevant stakeholders.

Qualifications:

• Degree in Supply Chian Management with 2 year working experience
• Knowledge of SAP or similar order management systems.

Additional Information:

• Located Near Promenade MRT
• Salary up to $6000
• Office Hours, Monday - Friday.

We regret that only shortlisted candidates will be notified.

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | Remus Gan | Registration No: R21102972

Location: North

Working hours: Mon - Friday 10am - 7pm

Duties:

• Assit walk-in enquires
• Provide good customer service experince

Requirement:

• Able to commit 3-6 month minimum

Interested applicants please WhatsApp to Wa.me/6590100921

Toh Jun Xian

Senior Consultant

R1879771

Revup Proservices Pte Ltd

EA.24C2366

• Location: Bencoolen
• Working hours: Mon to Fri, 8.30am to 5:00pm
• Salary range: $2500 - $2800 + Handphone Allowance + Contract Completion Bonus

Requirements:

• ITE/Diploma holder with 1-2 years relevant experience
• With relevant customer service & admin experience
• This is a 1 year 6 months contract role, with opportunity to convert to permanent.

Responsibilities:

• Liaising and co-coordinating with customers on sales orders and enquiries
• Invoicing, P/O and D/O, purchasing / receiving
• Order processing
• Administration duties
• Supply chain management duties (back up)

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Benefits:

• Basic Salary up to $2,400 with yearly increment based on performance.
• 5.5 days work week (Monday to Friday: 9am – 6pm | Saturday: 9am – 1pm

Job Description:

This is a full role for an Account Assistant located in Changi. Our client provides full-fledged freight forwarder offering full inter-model transportation services for both inbound and outbound cargos. You will take the responsibilities involved supporting assigned customers and overseas agents by managing sales quotations, RFIs, RFQs, and inquiries related to air export bookings with airlines or co-loader agents. It includes following up on client matters, processing air export billing, verifying invoices, and resolving rate disputes. Additionally, the position requires coordinating with customers, sales personnel, overseas agents, and operations teams to ensure smooth shipment arrangements. Other duties may be assigned as needed.

Qualifications:

• Job Skills MS Office, Data Entry, Handle Enquiries and Requests
• Minimum GCE O Level

Job Description

• Handle walk-in cabbies for lost and found items and follow-up call
• Assist with driver inquiries regarding various services or issues
• Follow up with customer to ensure lost item are returned
• Update and maintain records on in house system
• Provide excellent customer service

Job Requirements

• Good communication skills
• Comfortable with basic office software skill
• Ability to handle sensitive situation

Customer Service Office @ TANJONG PAGAR

Location: Sim Drive

Mon to Fri 9am to 6pm

Salary: $2500 to $3000 depends on experience+$200 allowances

Work life balance-Go back home on time

Training provided

Job Description

• Supporting role for Sales team.
• Processing purchase orders and expediting delivery schedules
• Interact, engage and/or respond directly to customers’ needs & requirements.
• Occasionally required to visit valued customers along with our sales persons to co-address critical business related issues such as ordering management, forecasting, pricing and so forth.

Requirements

• Able to communicate in both Mandarin and English fluently to liaise with customers
• Cheerful personality
• Able to start work immediately
• Fresh/Entry level welcome as training provided

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.
Alternatively, you may also email your resume to us at [email protected]

Emily Fong
Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

Job Summary:

· 5 days’ work week (8.00am – 5.30pm)

· UP to S$2,500 (include Completion Bonus)

· Location: West (Tuas South)

Job Responsibilities:

· Handle and manage customers' orders

· Handle enquiries relating to deliveries

· Co-ordinate with various stakeholders on orders fulfilment

· Proper documentation for ISO compliance

· Any other relevant administrative duties as assigned

Job Requirement:

· Prior experience in Customer Service support or a related role.

· Good interpersonal skills.

· MS Office proficient

For a quick response, you may call or WhatsApp to +65 6902 8789 in the following format.

Position applied:

Name:

Residential area:

Alternatively, you may send your application and resume in MS Words format to [email protected]

**We regret to inform that only shortlisted candidates would be notified.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

Nancsi Goh Pek Cheng

Registration Number: R24123939

EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

Information:

1. Salary range: $2,500 - $3,000
2. Working hours: Mon to Fri, 8.30am to 5:30pm
3. 1 year contract with opportunity to convert to permanent.
4. Completion Bonus payable upon completion of contract
5. Annual Leave: 12 days

Responsibilities:

• Liaising and co-coordinating with customers on sales orders and enquiries
• Invoicing, P/O and D/O, purchasing / receiving
• Order processing
• Administration duties
• Supply chain management duties (back up)

Requirements:

• ITE/Diploma holder with 1-2 years relevant experience •
• Possess good customer service & communication skills
• Proficient in MS Office Applications (Excel ,Words, PowerPoint)

Interested applicants, send in your updated resume by clicking “Apply Now”.

Lin Weikang
EA Personnel No: R21102570
EA License No: 23C1894

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

Bacha Coffee is hiring a Customer Service professional to handle all incoming customer inquiries and calls in regard to our Brand, products, and eCommerce orders via Brand.com as well as pure player eCommerce marketplaces.

The role requires knowledge of the online luxury retail business and a solid foundation of quality service standards.

Primary Relationships

The position reports to the eCommerce Manager.

Within the organisation, this position has primary working relationships with the eCommerce team, IT and Warehouse teams, as well as staff with similar positions within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with vendors and service providers (marketplace enablers, third-part logistics providers etc.) as well as customers from online and social media platforms.

Responsibilities

• Manage engagement with customers to ensure care is taken to uphold the best standards of service including response time, quality of replies, follow up, etc.
• Handle all incoming calls and customer inquiries via Brand.com and any other channels, responding in a professional manner, and helping customers to resolve their issues. Ensuring that queries are replied within 1 business day.
• Be able to provide information about Bacha Coffee’s products and services when necessary.
• Initiate email correspondence with customers, when required.
• Liaising with external partners, such as third-party logistics providers, to ensure timely deliveries.
• Ensure availability during non-office hours during peak sales periods to assist when required with mega campaign order processing and customer service.
• Monitor customer inquiries, and provide insights into customer behaviour and suggest improvements to increase customer satisfaction, engagement and commercial opportunities.
• Working internally and with external teams to ensure that strong relationships are built and maintained with high-net-worth customers to enhance their experience with Bacha Coffee.
• Assist in developing and implementing customer service policies, procedures and standards to ensure that Bacha Coffee’s standards and quality are consistently upheld.
• Monitor response times, customer recovery standards, ensuring that targets and KPIs are met.
• Coordinate and communicate with internal teams, including the digital warehouse, to ensure that customer queries and issues are resolved promptly, with quality.
• Utilise customer care systems or other tools to follow up, close cases, and proactively outreach to customers when required.

Requirements

• Minimum 3 – 5 years of working experience in a customer service role.
• At least 2 years of working experience in online D2C.
• At least 2 years of experience operating pure player marketplace backend systems.
• Strong communication and interpersonal skills, with an excellent command of English
• Meticulous, adaptable, possess an eye for detail and the ability to work independently in a fast-paced environment.
• Proficient with MS Office applications.
• Experience in mentoring team members is a plus.
• Experience in utilising customer care management tools is a plus.
• Positive character who is able to pivot across multiple tasks.

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Job Description:

· Handle sales enquiries and order processing

· Provide administrative support to ensure operation efficiency of office

· Attend to customer enquiries, generate sales orders, delivery orders and customer invoicing

· Maintain good relationships and rapports with customers and buyers via email and telephone

· Maintain a well-organized record of customer database

· Handle sales enquiries and order processing

· Other ad-hoc duties

Job Requirement:

· Candidate must possess at least a higher secondary/ NITEC, Diploma in any field.

· Proficient in Microsoft Word and Excel

· Service oriented and ability to work in a team with good communication skills.

· Working Location: 60 Benoi Road (Beside Joo Koon MRT)

· Working Hours: 8.30 am to 5.30pm (Mon – Fri)

· Alternate Sat - 8.30 am to 12.30pm (consider as overtime)

Job Description

•attend to agents/customers' enquiry &resolve issues arises

•checking with carrier for spaces &bookings+ rates update if not ni system

•submit/declare dg, monitoring of carrier's approval &pm4 approval

•submit/declare oog, monitoring of carrier's approval

•process bookings, arrange pick up/ trucking/ clearance for import &exports

•monitoring &updates to customer/agents for any vessel delays or bring forward

•request stuffing &unstuffing photos as needed

• issue payment vouchers &submit for approval

• process import clearance for customers

•check cargo status, schedule &update to customers for delivery/pick up

• checking of documents &submission for permit declaration

•fumigation arrangement

•stuffing &unstuffing arrangements for FCL

• local delivery arrangements

• processing of coo/can/customs docs/sol (prefential &non-preferential)

•attending to overseas/local r/o enquires &quotations

•courier of original documents (e.g. obl/coo)

• arrange/check/request/prepare documents for assignments

• update billing and assist ni closing of job files

• any other duties and responsibilities assign

Job Requirements

Minimum Diploma

Strong communication skills

Profiency in MS office applications

Ability to work independently while being a strong team player