• Inspect and examine aircraft components for leaks, cracks, breaks or other issues
• Read and utilize blueprints, maintenance manuals, ATA codes, illustrated parts catalogues, service bulletins and other maintenance documents to troubleshoot and complete work assignments
• Maintain, repair, and rebuild aircraft structures, functional components, and parts such as wings and fuselage, rigging, hydraulic units, oxygen systems, fuel systems, gaskets, and seals
• Perform routine maintenance operations, such as the replacement of equipment’s and aircraft components
• Modify aircraft structures, space vehicles, systems, or components, following drawings, schematics, charts, engineering orders, and technical publications
• Interpret blueprints, specifications, or diagrams to inform installation, development or operation activities
• Perform hourly, daily and monthly inspections to check for cracks, oil leaks, burned areas, foreign object damage, warping, distortions, missing segments and wear
• Complete all tasks in the allotted time frame and to the quality standards of our company, our customers and the FAA
• Promote safety within the workplace by monitoring others and yourself to guarantee all tasks are performed within the safety manual guidelines, and communicate with other mechanics and supervisors to coordinate repairs and keep apprised of safety concerns
• Order supplies, equipment, materials and parts for repairs and general maintenance
• Keep detailed records of the inspections performed, repairs finished, maintenance procedures and ordered parts

Requirements:

• Relevant Nitec / Diploma qualifications in Aerospace Technology / Aerospace Engineering / Engineering (Aerospace)
• Independent, Proactive and keen interest to learn
• Willing to work in airbase
• Entry level position, no experience is required
• Candidates with experience are welcome to apply too

Interested candidates, please forward a detailed resume and email to career{a}tempserv.com.sg

Tempserv Pte Ltd

License No: 06C3745

Attention: Wee Wan Qi / EA Personnel No: R22109446

Responsibilities

• Proficient knowledge of deployment of Software’s, OS and security Bulletins using the deployment tools like SCCM and Marimba. Using the application to best of its potentials to reduce the intraday work load.
• Providing day-to-day high end technical troubleshooting for in-house Singapore exchange employees. Providing 2nd Level support to Service Desk on any escalations.
• Working on outlook, Lotus Notes, VPN configuration, RDP issues and windows based error doing RCA and fixing issues within defined SLA period of the tickets.
• Creating technical documents/SOPs for IT helpdesk and providing regular training to the teams to make them aware of any new updates.
• Handling VVIP calls for new system setup/general troubleshooting and coordinating directly with high profile members and fixing their issues.
• Maintaining the asset list of all system inventories and ensuring all systems are up-to-date with all security patches, windows update and new application installation.

Essential Requirements (Skills Requirements)

• Diploma/Degree in Computing Science
• Years of Experience : 6 + years of experience

GOOD TO HAVE

• Understanding of Deployment of Security patch and Asset management.
• Skill to troubleshoot developer tools related issues like Node, Python, VSCode, etc

Technical / Professional Skills

• Windows9X, windows XP/2000 Windows NT Server, Windows Vista/7/10.
• MS Outlook & Exchange Configuration on client system.
• RDP, Terminal Services, HP Thin client Configuration & Outlook, Network Printers, Mcafee EPO, Desktop Security and Virus Removal & Optimization, Patching tools like SCCM and Marimba.
• ITSM Remedy, Service Now, BMC event management (BEM), CRM8.
• Portal like BizPortal for management of corporate devices.

Non-Technical / Soft Skills

• Result Oriented, Superior Analytical Skills, Consistent Performer in achieving set objectives.
• Global Team Player, working across Cultures and Time zones.
• Assessment for Security patches.
• Provide daily, weekly, and monthly Asset management, Software deployment and Security Patch management reports to the higher management.
• Provide timely feedback to management regarding issues affecting quality of service to the client.
• Manage and monitors performance of service line metrics.
• Managing over all delivery of the services according to the contract.

• Attend to customer enquiries and complaints, including on-site calls
• Recommend preventive measures and provide prompt and effective resolution to technical problems
• Assuage dissatisfied customers with prompt resolutions for any product or service issues
• Provide guidance and technical assistance to service teams and sub-contractors on service assignments, testing and commissioning; verify and prepare payment to sub-contractors
• Remain actively involved in the implementation of department strategies and initiatives such as service value-chain businesses
• Update Service information system and follow up with all necessary paper work diligently, timely and accurately for smooth operation of the department

Requirements:

• Diploma/Degree in Mechanical Engineering
• Minimum 2 years of technical experience with knowledge in air-conditioning, chiller, ACMV or HVAC systems
• Resourceful with good analytical and interpersonal skills
• Strong communication skills
• Good team player with ability to lead and multi-task

Applicants who are keen to apply, pls send your resume to :

[email protected]

Job Description

• Industry/ Organization Type: Trader of Semiconductor
• Position Title: Customer Service Executive
• Working Location: East – Chai Chee Industrial Park (Nearest MRT: Bedok)
• Working Hours: 5 days (Monday-Friday: 8 am-5.30 pm)
• Salary Package: Up to SGD 3500 + AWS + Variable Bonus + Transport allowance
• Duration: Permanent

Key Responsibilities

• Provide Sales and Customer Service Support
• Follow up from Purchase Orders to delivery
• Develop and build strong customer relationships at all levels

APPLY NOW!!!

• Min. N level
• Min. 1 year of working experience in the related field
• Training provided to an inexperienced candidate

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67077 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Description

• Industry/ Organization Type: Security System Service Provider
• Position Title: Customer Service Officer
• Working Location: East (Nearest MRT: Tai Seng)
• Working Hours: 5 days (Monday-Friday, 9 am-6 pm)
• Salary Package: Up to SGD 2400 + Variable Bonus
• Duration: Contract (Yearly renewable)

Key Responsibilities

• Making & receiving customer inquiry calls
• Handling customer complaints and Responding to customer reviews
• Collecting & analyzing customer feedback
• Support software training & software installation with customer
• Intervention driver fatigue cases for commercial bus & SME companies
• Assist in the retrieval of camera footage for customers
• Prepare usage report for sales team for grants claim
• Prepare telematic reports for customers to improve driver behaviours & help reduce accident cases
• Data analytics for software & product accuracy
• Back-end QC check for new vehicle installation project
• Observe & monitor for server performance
• Arrange Company product installation or maintenance booking with the customer

APPLY NOW!!!

• Min. Diploma
• Min.1 year of working experience in a customer service role
• Able to answer a high volume of calls or emails daily

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66269 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Description

• Industry/Organization Type: Transportation and Storage
• Position Title: Customer Service Coordinator
• Working Location: Boon Lay
• Working Hours: Monday – Friday, 8.30 am – 5.30 pm
• Salary Package: Up to $3200 + AWS
• Duration: Permanent

Key Responsibilities

• Collaborate closely with customers to ensure all container specifications are accurate and adequately loaded onto the ship.
• Utilize PSA Portnet system to oversee and track vessel berthing schedules.
• Generate customer orders and enter them into the company's internal system.
• Handle and manage customer orders through the CTMS platform.
• Keep meticulous records of customer inventory and logistical activities within the CTMS database.
• Compile and maintain reports concerning inventory levels and status.
• Undertake additional tasks as assigned.

APPLY NOW!!!

• Minimum GCE ‘N/O’ Levels with 2 years of experience in a similar role
• Proficient in Microsoft Office
• Candidates with experience in PSA Portnet and CTMS will be advantageous

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66219 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Job Description

• Industry/ Organization Type: Printing and Publishing
• Position Title: Customer Service Officer
• Working Location: Queensway
• Working Hours: 6 days (9:30 am – 6:30 pm)
• Salary Package: Basic salary + Incentives
• Duration: Permanent Role

Key Responsibilities

• Manage and process customer orders and printing requests efficiently.
• Provide high-quality customer service, addressing client inquiries and resolving issues promptly.
• Operate printing equipment as needed, ensuring all products meet quality standards.
• Assist customers in designing and customizing their printing projects using Adobe Photoshop and Illustrator.
• Maintain accurate records of customer interactions, transactions, and feedback.
• Collaborate with the sales and design teams to ensure seamless service delivery.
• Educate customers about our products and services, including new offerings and enhancements.
• Handle cash and payment transactions accurately and responsibly.

APPLY NOW!!!

• Minimum 1 year of relevant working experience.
• Good communication & interpersonal skills.
• Proficiency in Adobe Photoshop and Illustrator is advantageous.
• Flexibility to work in shifts.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67411 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

• Location: Tuas (Company pick up available - West & North)
• Salary: $3,000 - $4,000 + OT + AWS + Performance bonus
• Working days: Monday - Friday
• Working hours: 8:30am – 4.30pm

Job Description:

• Product delivery training to distributors and customer
• Provide diagnosis guidance and analysing of fault found to Distributor / End-user, remotely via emails and/or calls
• Carry out field services at site in local and ASEAN countries.
• Furnish service report and recommendation of spare parts, assisting Parts team to locate correct spare parts from parts catalogue.
• Furnish Warranty claims and Quality report to drive quality improvement on our products.
• Willingness to work beyond office hours if required and any other ad-hoc duties assigned from time to time.

Requirements:

• Diploma and/or certificates in Engineering with relevant working experience in construction machinery industry
• Able to read and understand Electrical, Hydraulic and Pneumatic schematic diagram
• Possess valid Class 3 Driving License

Tong Wei Chin (Reg No.: R24123803)

The Supreme HR Advisory Pte Ltd (EA No: 14C7279)

With a fun and positive personality, to be part of a vibrant and passionate team in capturing and enhancing memorable guest experiences and moments that happen throughout the parks and attractions we operate in and creating innovative products and services so that our Guests can share and cherish those moments throughout their lifetimes. Strive to achieving established targets in a creative and innovative dimension, providing exclusive guest services and fostering positive and fulfilling work environment to maximize individual and team work satisfaction.

• Self-motivated, independent and enthusiastic
• Interested in Photography and Guest Service
• Good communication and interpersonal skills
• Ability to stand for long period of time
• Able to work on weekends and Public Holidays
• Hourly Rate of S$10-$12 depending on experience

Working Hours:

5.5 Days (Office Hours)

Salary: $13/hr

Job Description:

- Assist in registration of patients

- Booking of appointments

- Assisting in guiding patients to change / directing them to correct rooms

- Assisting nurses and radiographers when required

Job Requirements:

- Min GCE ‘O’/‘N’/NITEC in any discipline

- Able to start IMMEDIATELY or on short notice

Interested candidates, kindly send a copy of your resume to: [email protected]

Jessica Fong Zhi Tong [R1879124]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

Description:

• Attend to walk-in customers
• Handle over the counter transactions including cash deposits and withdrawals accurately
• Assist in customer's enquiries and ensure service delivery standards are met in achieving total customer satisfaction
• Prospect banking products and services to customers

Requirements:

• Good attitude with pleasant personality and a flair for customer service.
• Experience in handling cash transaction and counter experience have add an advantage.

Reg No: R22101254 ( Tay Khai Ven)

EA License No: 01C4394

Only shortlisted candidates will be informed.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

• Company: F&B Management Organization (Japanese)
• Location: Tanjong Pagar (Nearest MRT)
• Position: Service Manager (F&B) (Job ID: 18798)

Job Description:

Our client, a Japanese F&B management company, is looking for a Japanese speaking Service Manager for their fine dining restaurant.

Key Responsibilities:

• Provide exception service to guests, manage reservations and handle customer feedback
• Ensure ample stock levels of ingredients and liaise with suppliers to replenish as necessary
• Manage the costs, sales and profit & loss of the store and other administrative matters
• Oversee the front of house staff and communicate with Japanese chef to ensure smooth operations
• Train service staff and maintain service levels
• Develop manuals and SOPs for the store etc.

Job Requirements:

• At lease 3 years of experience in a fine dining Japanese restaurant as a restaurant manager or assistant restaurant manager.
• Conversational level of Japanese to communicate with chef from Japan and service Japanese speaking guests
• Able to work flexibly with midnight shifts
• Independent and able to manage and maintain service levels of the store

Interested applicants please apply directly for further shortlisting review.

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,

EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.

PDPA requirements on collection, use, and disclosure of personal data would not be applicable to EAs that are collecting such information as it is a regulatory requirement by Ministry of Manpower.

Please find Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Jeffrey Koh Kok Ann

EA Registration No: R1770345

Pasona Singapore Pte Ltd

1 FINLAYSON GREEN ＃09-02 SINGAPORE 049246

EA License No:90C4069

Job Description

• Industry/ Organization Type: Leasing
• Position Title: Customer Service Support Driver/Customer Service cum Driver
• Working Location: Benoi
• Working Hours: 5.5 days (Monday to Friday 8.30 AM-5.30 PM, 8.30 AM-6.00 pm, alternate Saturday, alternate working hours)
• Salary Package: Basic Salary up to $2,200 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Assist with the movement of vehicles.
• Provide after-sales and customer care support, including vehicle orientation, servicing, repairs, and inspections.
• Coordinate vehicle deliveries and collections.
• Maintain professional interactions with customers and stakeholders.
• Perform general administrative duties as needed.

APPLY NOW!!!

• Minimum of 1 year of relevant experience is preferred.
• Ability to multi-task.
• Detail-oriented and able to work in a fast-paced environment.
• Effective communication skills and good social skills.
• Team player with a positive attitude.
• Willingness to work overtime when required.
• Possesses class 3 driving license.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67704 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

• Provide efficient and effective sales administration and coordination to ensure the highest level of customer satisfaction.
• Support Account Managers in preparing sales quotations in response to customer inquiries with attention to detail and thorough follow-up.
• Respond to customer requests for quotations and product information for new purchases or renewals of licenses/maintenance.
• Verify prices before submitting to the Purchaser to process Purchase Orders.
• Process Sales Orders for confirmed sales.
• Respond to customer requests regarding delivery and coordinate with the Operations team.
• Escalate maintenance or support issues reported by customers to the Operations team.
• Work closely with Account Managers to achieve sales performance goals.
• Gather information and support Account Managers in tender requirements, liaising with Suppliers and the Technical Solution Team.
• Follow up on tender progress and updates.
• Establish good relationships with customers to identify additional opportunities beyond the requested products, expanding business opportunities to increase sales revenue.
• Perform other administrative duties as assigned or as required by the company.

Requirements:

• With Diploma or Higher in related field.
• At least 2+ years of experience in related working experience.
• Excellent communication skills

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected];

EA License No.: 13C6305

Registration No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Join our team as a Part-Time Customer Service Representative! We need someone friendly and detail-oriented to assist customers with inquiries. If you enjoy helping people and thrive in a dynamic gym & studio environment, we'd love to hear from you!

• Answer customer inquiries via phone, whatapps, email, or in-person.
• Resolve issues and ensure customer satisfaction.
• Stay informed about our class schedule and provide recommendations.
• Good communication and problem-solving skills.
• Basic computer skills.
• Flexible part-time hours, including evenings and weekends if needed.
• Preferably have knowledge of mindbody

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Customer Service Manager to join their Customer Service team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Oversee the daily operations of export customer service.
• Collaborate with various departments within the airfreight division to optimize procedures and minimize inefficiencies.
• Lead the implementation of new business initiatives. Comprehend customer needs and spearhead business implementation efforts.
• Foster a culture of continuous improvement and collaborate with stakeholders to ensure employees receive the necessary training to excel in their roles and achieve operational excellence.
• Conduct annual performance reviews for the team.
• Maintain records of team training activities.

Requirements:

• Min Diploma
• Min 5 years of team management experience
• Strong communication and interpersonal skills required.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Working Location:Caldecott
Contract Duration: 12 Months Contract
Working Hours: Monday – Thursday: 8.30am – 6pm, Friday: 8.30am – 5.30pm
Basic Salary: $2,980 per month

Responsibilities:

· Recruitment and training of volunteers, matching and deployment of volunteers, and providing support for volunteer engagement

· Working closely with other divisions to collate data, formulate joint strategies and platforms for volunteer engagement

· Helping to manage databases to ensure critical and updated info is captured

· Providing strong admin support to the team (coordinating meetings, filing, budget, etc)

· Assisting in landscape studies/scans and basic agency research when required

· Assisting in other administrative matters.

Job Requirements:

· Bachelor’s Degree in Psychology / Social Work / Social Sciences or other relevant disciplines.

· Entry Level applicants with strong interest in the Social Service industry are welcomed to apply.

· Immediate Starters are preferred (Not serving any notice period)

Interested candidates, please forward a copy of your resume to: [email protected].

We regret to inform that only shortlisted candidates will be notified.

Justin Lee
Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

COMPANY DESCRIPTION

NTUC Health Co-operative Limited (NTUC Health) is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise, NTUC Health is among the largest senior day care, nursing home and home personal care providers in Singapore. It also offers other services for seniors such as an active ageing hub, senior activity centres, community support for vulnerable seniors, and a sheltered / senior group home. In addition, it runs a chain of dental clinics, and a family medicine clinic

RESPONSIBILITIES

You will be responsible for assisting with the onboarding of Nursing Home residents and ensuring that they continue to receive the quality of care as described in NTUC Health Care Philosophy and Service Standards.

Customer Journey Experience

• Act as the main liaison and single point of contact (Care Concierge) for next-of-kin of our nursing home residents.
• Engage caregivers and residents at the pre-admission stage to address any concerns or anxieties and to better understand the specific needs of the resident.
• Conduct pre-admission counselling sessions to help caregivers understand the fees, services provided, philosophy of care, living conditions and expectations of residents and next of kin.
• Receive the resident on the day of admission, conduct orientation and ensure that the resident settles in well to the new environment.
• Actively engage residents and caregivers throughout the period of stay and address any concerns that may arise by working together with the multidisciplinary care team.
• Be involved in multidisciplinary discussions as part of patient-centered/directed care planning by providing relevant information of residents' social background, preferences and habits.

Service Quality

• Help to develop and maintain important touchpoints for the resident journey from pre-admission to discharge.
• Assist in the measuring and monitoring of customer satisfaction via residents focus groups, periodic audits, residents satisfaction surveys, etc.
• Assist the manager in implementation of internal and external service recognition programs and events e.g. annual Service Excellence Award.
• Provide inputs during team meetings on service gaps based on the feedback received and propose service initiatives and training programmes for continuous improvements.

As a Care Concierge, you will be interacting with residents from all walks of life. Many of them have multiple medical conditions which may affect their behaviour and disposition. To succeed in this role, you must enjoy interacting with people from diverse backgrounds, be empathetic and be able to appreciate their point of view. This is not a desk-bound job and will require constantly being on the move. The joys of the job come in appreciation from residents and their next-of-kin as transitioning to a new living arrangement can be challenging. Not to mention grateful colleagues as your value add to their work and the resident experience!

• Recognized diploma or degree,
• At least two years of work experience, preferably requiring interaction with a diversity of people
• Knowledge of geriatrics or experience caring for the elderly (eg; being a caregiver or volunteering) an added advantage
• Knowing multiple local spoken languages or dialects will be advantageous
• People-oriented, willing to work the ground

Location:

• Chai Chee Nursing Home
• Jurong West Nursing Home

Additional Advantageous Skills:

• Appreciation and sensitivity to multicultural preferences and nuances

Service Crew | Retails | Management Trainee

Salary $2900 , 5 Days -10hour per day

Salary $3200, 6 Days - 10hour per day

Location: STADIUM WALK LEISURE PARK

Job Scope

• Welcome guests to the Restaurant.
• Provide accurate wait times and monitor waiting lists.
• Manage reservations and engage guests.
• Escort customers to assigned dining seats.
• Provide menus and introduce our signature dishes and tea.
• Cashiering.
• Greet customers upon their departure.
• Maintain a clean reception dining area.
• Answer incoming calls and address customers’ queries.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Service Technician | Kitchen Equipment | Up to $2k | Hougang

Working days: 5.5days

Working Hours: Mon-Fri 8am - 5pm, Sat 8am -12pm

Working Location: Defu Lane 10 (Hougang)

Salary: $1600 - $2000

Job Description:

• Install, service, and repair commercial kitchen equipment.
• Perform routine maintenance and inspections to ensure equipment operates efficiently and safely.
• Diagnose mechanical and electrical issues and implement effective solutions.
• Perform testing and inspection on finished goods for quality issues and perform corrective actions.
• Provide assistance and technical service requests to and by project clients.
• Other duties as assigned by management.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Our client is a Global Manufacturing MNC, one of the leading players in the Oil & Gas servicing sector. Due to their current expansion plan, they are looking for a Customer Service Specialist to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Assisting in acquiring and developing Company’s products.
• Manage in generating and processing of sales order schedules.
• Regularly engage/communicate with customers for sales.
• Offering consistent and efficient post-sales support to customers.
• Manage daily operations and orders in hand by liaising/cooperate with other departments.
• Responsible for the creation of necessary service manuals and procedures documentation by coordinating with the service department and customers to ensure timely availability.
• Acquiring technical information, drawings and data as needed.
• Coordinating with marketing team on customers’ needs.
• Active participation in meetings (e.g production and sales order review).
• Any other duties as assigned.

Requirements:

• Min Diploma or Degree in Business or other relevant equivalent field of study.
• Min 3 years relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Job Description

• Industry/ Organization Type: Rental & Sales/ Construction Equipment
• Position Title: Customer Service Officer
• Working Location: Paya Lebar
• Working Hours: 5.25 days, Mon-Fri (8 am-5 pm/9 am-6 pm), Alt Sat (8 am-12 pm)
• Salary Package: Basic Salary + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Handle customer inquiries via phone, email, walk-in, and live chat with professionalism and empathy.
• Provide accurate details about our products, services, and rental terms.
• Quickly resolve customer issues to ensure satisfaction and loyalty.
• Efficiently handle equipment rental bookings, changes, and cancellations.
• Identify sales opportunities during customer interactions by understanding their needs and suggesting suitable rental equipment and services.
• Guide customers through the rental process, upselling and cross-selling where appropriate.
• Meet and exceed monthly sales targets by turning inquiries into sales and rental agreements.
• Stay updated on promotions, deals, and new products/services to inform customers.
• Keep accurate records of customer interactions, transactions, comments, and complaints.
• Work with logistics and maintenance teams to ensure equipment availability and readiness.
• Process payments and handle financial transactions with confidentiality and accuracy.
• Provide feedback on customer service processes and equipment offerings to improve business operations.

APPLY NOW!!!

• Minimum Diploma holder, additional certificates in Customer Service, Sales, or related fields are a plus.
• Familiarity with sales software/ CRM tools, or with knowledge in equipment rental industry is an added advantage.
• Excellent communication and interpersonal skills, with the ability to engage and persuade customers.
• Ability to work in a fast-paced environment.
• Candidates without experience are welcome to apply, training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #67376 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Description -

Let your passion for service come alive in your profession. You thrive on lending a helping hand in helping those who need assistance and always take responsibility to ensure all given tasks are completed promptly. If you have an outgoing personality and enjoy talking to people, and pride yourself in having a soothing and reassuring voice, you are warmly invited to apply to join our dynamic team.

As the service ambassador of our company, you will identify and address customers' uncertainties. You will offer solutions and lend a helping hand in alleviating their concerns. Your active listening and reassuring voice will come a long way in ensuring that our policyholders' enquiries are handled in a prompt and professional manner on a daily basis and that our Contact Centre remains the preferred way for our customers to reach us.

You will be required to:

• Attend to enquiries on various fronts, effectively maintaining our Contact Centre's high level of accessibility

• Empathize with customers, and offer clear and relevant advice

• Provide policy recommendations and refer customers to client advisers for more comprehensive explanations

• Perform post-case administration for future reference

Qualifications -

To join us as a Customer Service Officer (Contact Centre), you should:

• Have obtained NITEC cert, diploma or degree in any field. Relevant insurance certification will be an advantage

• Have at least 2 years of experience in customer service, preferably in a contact centre

• Enjoy people engagement and providing sound advice, have patience in dealing with complex problems

• Have strong interpersonal skills and the ability to answer queries clearly over the phone

• Be result-oriented and enjoy seeing tangible results of your hard work

This is a contract-based position, and attractive remunerations and monthly incentives will await you if you are a successful candidate.

Our contact centre is located within walking distance from Tampines MRT station. You should be able to commit to a 5-day work week from 9am to 6pm.

Customer Care Officer / Executive (Marketing & Sales Support)

Salary: Up to $2,800 (Officer) / $3,200 (Executive)
Location: Genting Road - Geylang
Working Day & Time: 5 Days work week; 8:45am - 5:30pm

Job Description:

• Handling of Customer Enquiries & Feedback via our Communication Touchpoints (Call, Email, WhatsApp, and etc)
• To respond to customer’s service enquiries. This will include scheduling of appointment with our technicians and updating the customer
• To follow up with sales enquiries. For new orders, to work with sales coordinator to generate the invoice & scheduling of delivery
• To handle feedback and provide supplementary information like pricing, stock availability and etc
• Providing support to the sales team
• Assisting the sales team to arrange with customers on the servicing of products
• Handling of 1-to-1 exchange process
• To ensure that display sets are in proper working condition at point of sales
• To manage our service partners
• To ensure that leads provided are promptly attended to
• Provide product information and details to enquiries by our service partners
• Scheduling of installations for our customers with our service partners
• Handle feedback from customers with regards to our service partners

Requirement:

• Minimum 1 year of relevant experience

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

• Handle sales orders, customer and client enquiries/complaints.

• Provide high service levels to the respective customers and clients.

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks

• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints

• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction

• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution

• Provide feedback to supervisor on improvement areas based on customer/client issues

• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system

• Maintain up-to-date information on processes, products, price lists, etc.

• Liaise with respective operations team for issues, follow-up and actions

• Establish and maintain good working relationships with clients/customers

Requirements:

• Min GCE N/O Level, Nitec or Dip in any discipline
• Prior Call Centre experience will be advantageous

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Call Centre Associate

Andrea Eunice Tan Min Er
(R23112594)
Recruit Express Pte Ltd
EA License No. 99C4599