We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

Position Title: Service Crew

Working Day: 5 Days (off discuss during interview )
Location: Holland Village
Working Hours: 9.30am to 8.30pm (depending on which outlet)
Salary: $2200 (no exp) - $2500 (with exp) + OT

Job Scope:

• Daily cooking of tea and pearls
• Drink concocting
• General cleaning and maintenance of shop cleanliness

Requirement:

• Training Provided

Tan Jia Jun | REG No: R23112681

The Supreme HR Advisory Pte Ltd| EA No: 14C7279

Responsibilities:

• Plan duties and deployment; in charge of supervising and managing all captains, servers and runners
• Cover the role of server as and when necessary
• Ensure that the restaurant, including the washrooms, are kept clean and tidy at all times
• Ensure that there is music playing in the background and lightings for the restaurant is at comfort level
• Ensure that all fire extinguishers are not expired and exit areas are neat and tidy
• Write comment logs to update, report and disseminate information at the end of every shift

Available Work Locations (All locations near MRT Station)

• Indoor Stadium (Stadium MRT)
• One Fullerton (Raffles Place MRT)
• Orchard Rendezvous Hotel (Orchard MRT)
• Riverside Point (Clarke Quay MRT)
• Woodleigh Mall (Woodleigh MRT)
• Seletar Aerospace (28 mins away from The Seletar Mall)
• Parklane Green (East Coast Park) Opening soon

Responsibilities:

• Regularly repair, troubleshoot, and configure machines.
• Finish indoor and outdoor maintenance and repairs.
• Hands-on approach to fix technical problems.
• Proficiency in identifying and fixing flaws in mechanical equipment.

Requirements:

• Min Nitec in Mechanical Engineering or it's equivalent
• At least two years related working experience
• Knowledge of hydraulics or electricity is an added advantage

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description:

• Process new orders and order changes within set service level agreements via Oracle Order Management System
• Monitor Oracle alerts for order import, pricing or shipping error and rectify the errors promptly
• Manage the incoming emails request in the mailboxes and respond to questions regarding order status, order changes, price and schedule availability, tracking information etc.
• Manage database of customer master setups, customer item crossreference and traffic profiles in Oracle
• Proactively monitor order holds status, communicating any issues to customers/Customer Operations Account Managers
• Responsible to identify customer order data issues between systems and perform some preliminary investigation before escalating to higher management and IT for further trouble-shooting and resolution
• Understand and apply various VAT/Resale Tax requirements on selected orders to ensure tax compliance to various countries/region tax regime
• Independently process RMA and replacement order request from customer/Customer Operations Account Managers and Customer Quality Engineers according to SOP within set SLAs and SOX requirements
• Responsible for regular data reporting, analysis and data clean-up
• Participate in routine system level testing and ad-hoc testing for automation projects
• Actively contribute to the on-going effort of process improvement and standardization

Requirement:

• Diploma holder welcome, or 1 to 2 years of equivalent related experience in Oracle/SAP

Additional information:

• Located near Changi Business Park
• Completion Bonus (up to 1.5 mons upon completing 18 months)
• Working hour: Tues-Sat, 6am-3pm
• Up to up to $3200 (Depending on experience)
• One Way transport provided (Take grab/Taxi claim)

To help us process your application, please visit www.gmprecruit.com/current-jobs to upload your resume on our website with GMP Job Code: 23756

We regret that only shortlisted candidates will be notified.
GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | Remus Gan | Registration No: R21102972

JJIM aims to cultivate industry-leading capabilities that enhances competitiveness, address HCP needs, and ultimately deliver improved outcomes for patients.

Under this umbrella, the CX& CD CoE positions JJIM to be the preferred partner for HCPs. The vision of this CoE is to deliver industry-leading, data-driven engagement with HCPs that is personalised, orchestrated and seamless across our channels. The APAC Customer Experience Director – Omnichannel leads the areas of Customer Understanding & Omnichannel in partnership with key in-market stakeholders, and in alignment with the broader Asia Pacific Commercial Excellence strategy.

Tasked with the role of improving our commercial capabilities, this position will have a significant opportunity to directly drive enterprise growth and efficiency.

*Please note that the role will require 20% travel due to the regional portfolio.*

Key Responsibilities

The APAC Customer Experience Director – Omnichannel in CX&CD CoE, plays a pivotal role in shaping customer experiences through deep customer understanding, harnessing the power of AI via the CAE (Customer Analytics Engine), and an effective omnichannel strategy, with a focus on campaign execution. This is achieved in close partnership with the Content Transformation Team, responsible for content development and operations and the Capability Development Team, strengthening our Marketing & Sales capabilities across our organisation.

1. Building Customer Understanding capabilities - Embed modern and efficient approaches to drive deep customer understanding. This position is the commercial product owner of the CAE which is JJIMs machine learning driven AI engine, delivering HCP engagement recommendations for our customer facing teams. The CAE needs to be embedded within the business, measured via recommendation adherence and satisfaction of the end-users. In addition, the CAE needs to evolve through product enhancement to maintain JJIMs competitive advantage.

2. Shaping Omnichannel - responsible for the development and implementation of JJIM’s regional omnichannel process to ensure a clear and consistent framework across the organisation. This includes understanding of holistic customer experience needs, aligning campaign objectives, defining outcomes and tailoring content by various personas and mapping content to touchpoints whilst adhering to regulatory compliance.

3. Cross functional squad delivery teams: Building cross-functional teams to deliver on customer understanding & omnichannel goals, spanning from identifying talent from operating companies to different divisions like capability, CX, data, procurement, legal, marketing etc. Ensure collaborative planning sessions, co-ordination with clear feedback loops and clear measurement to ensure initiatives will be embedded.

4. Plan adoption roadmap: Set clear adoption roadmap and support for brand and marketing teams in the organization. Lead and deploy adoption support for operating companies.

5. Leadership Engagement: Communicate a clear and compelling narrative to gain leadership buy-in, align organizational needs and strategic priorities, quantify impact, build relationships and address concerns productively.

6. Influence stakeholders beyond APAC: Learn and co-ordinate with global and cross-regional initiatives in the areas of customer understanding & omnichannel. Influence relevant teams within JJIM for faster acceleration with a focus on APAC.

7. Career progression of team members: The director not only needs to cater to business needs but also ensure that team members (direct & indirect) are properly coached in the areas of customer understanding & omnichannel, develop leadership roles on specific projects, enable mentorship programs and drive inclusion.

Qualifications

At Johnson & Johnson, we value diverse experience, and we look for potential in candidates to move beyond the position they’re hired for. Below is a list of the top 4-5 skills and competencies that are important for this position, which candidates can either bring to this role, or where candidates may be able to learn and grow whilst in the role (this will be dependent on position).

Skills & Competencies

· Commercial Outcome Delivery & Industry Application: Ability and proven track record in driving business results and increasing competitiveness in a Pharm business, preferably at a regional and market level. Deep understanding of Omnichannel capabilities and how to embed these across all levels of the organisation.

· Influencing & Stakeholder Management: Ability to influence, drive decisions and outcomes across multiple levels of the organisation. Ability to lead and build high performing cross-functional teams.

· Strategic thinking and ability to translate strategy into actionable plans: Ability to distill insights into clear strategies aligned to our Vision, translate these into actionable plans that drive business outcomes.

· Communication Skills: Excellent verbal, written, visual and facilitation communication skills.

Experience or qualifications that are critical to this position.

· Experience leading and implementing complex enterprise projects.

· Experience leading a team and engaging senior stakeholders.

· Experience in Pharmaceutical marketing environment is required including a proven track record to contribute to the development of brand teams.

· Demonstrated skill building for Omnichannel and digital marketing in the pharmaceutical market context is highly regarded.

· Experience working in an Agile environment (desirable)

· A demonstrated ability to partner and work with multiple agencies/vendors, manage budgets and projects, cross-functionally, cross-geography, and with cross-company teams.

· Bachelor’s degree in marketing, communications and/or science. An advanced degree is strongly preferred.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Handle phone call enquiries of current and prospective members in respect to Airline industry programme.
• Provide accurate and efficient processing of reservations or support work relating to mileage redemption, issuing of tickets and effecting changes to schedules.
• Maintain member accounts whenever there are changes in their profiles.
• Advise on latest promotions and mechanics including send programme related collaterals and forms.
• Manages feedback/ complaints and liaise with backend support to resolve members’ issues.
• Meet daily KPI requirement.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a GCE ‘O’ levels in any field.
• Preferably with 1 year of working experience in contact centre is ideal for this position. However, fresh graduates are encouraged to apply.
• Strong time management skills and amenable to work rotating shifts.
• Exposure to strong customer-orientated environment is an added advantage.
• Possess strong analytical skills to identify cause of problems & recommend solutions.
• Comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market.

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Shipping Coordinator, Customer Service & Billing (Team Leader)

- Managing and checking on daily order send via email or EDI by the customer.

- Manage and creating the order and generating the pick slip from WMS or perform system transaction in customer’s system. SAP, Oracle etc.

- Ensure all the orders are shipped on time and transaction are being done correctly to meet the KPI.

- Ensure all orders are handover to warehouse for pick and pack.

- Liaise with internal teams (e.g., warehouse and traffic teams) to ship the orders out on time.

- Liaise with external teams (e.g., Forwarders, couriers).

- Perform daily shipment booking with the forwarders and preparing the AWB in courier services’ system.

- Ensure the information printed on the AWBs are declared correctly. (Shipper, Ship to, Value, Bill to account, Inco term etc.)

- Ensure the permits are booked timely and correctly.

- Follow up on internal and external customer’s request promptly to ensure all the orders are shipping on time.

- Maintain a good relationship with the customer.

- Prepare the necessary reports (daily activity, receiving and shipping) to be submitted to customer as per requirement.

- Follow up on internal and external customer’s request promptly.

Customer Service Leadership:

- Handle customer inquiries, concerns, and escalations promptly and professionally.

- Implement and maintain customer service standards, policies, and procedures.

Billing Management:

- Supervise billing activities, including billing and GST reports.

- Ensure accurate and timely billing, resolving any discrepancies or issues.

- Collaborate with the finance team to reconcile billing records and financial transactions.

Team Leadership:

- Provide guidance, training, and mentorship to the shipping coordination team.

- Foster a positive and collaborative team culture, encouraging teamwork and open communication.

- Monitor team performance, set targets, and conduct regular performance reviews.

Process Improvement:

- Identify opportunities for process improvement within shipping, customer service, and billing functions.

- Implement streamlined processes to enhance efficiency and reduce errors.

- Stay updated on industry best practices and implement relevant improvements.

Cross-Functional Collaboration:

- Collaborate with other departments such as warehousing, procurement, and sales to optimize overall operations.

- Participate in cross-functional meetings and initiatives to enhance collaboration and communication.

Reporting and Analysis:

- Generate regular reports on shipping, customer service, and billing metrics.

- Analyze data to identify trends, areas for improvement, and opportunities for cost savings.

- Present reports to senior management with actionable insights.

Compliance and Quality Assurance:

- Ensure compliance with shipping regulations, customer service standards, and billing accuracy.

- Implement quality assurance measures to maintain high service standards.

- Stay informed about changes in shipping laws, customer service trends, and billing regulations.

Problem Resolution:

- Handle escalated issues, resolve conflicts, and find solutions to challenges within the team or with customers.

- Implement preventive measures to address recurring problems and enhance overall service quality.

Training and Development:

- Conduct regular training sessions for the team to enhance their skills and knowledge.

- Support continuous learning and professional development opportunities for team members.

Performance Monitoring:

- Track and assess key performance indicators (KPIs) for shipping, customer service, and billing.

- Implement strategies to meet or exceed established performance targets.

REQUIREMENT:

- Candidate must possess a minimum Diploma and above.

- Required language(s): English – Read and written.

- At least 3 to 5 Years of working experience in the related field is required.

- Hardworking and independent.

- Team player and able to multi-task.

- With SAP experience.

- All times compliance to the safety and security protocol/SOP of Omni All In (Singapore) Pte. Ltd.

Optional:

- Operating of Material Handling Equipment (MHE) and ESD equipment if required (Internal or External training will be provided).

- Computer Literate – Proficiency in Microsoft Office e.g., Excel, etc.

- WMS, ORACLE (In-house Training provided)

Job Highlights

Fair remuneration

Employee benefits for full time staff

Job Description

Looking for Full-time Service Crew Supervisor with friendly disposition and positive work attitude. Customer service orientated & able to work well in a team. Able to work on weekends and public holidays.

Responsibilities include but are not limited to:

• Assisting Restaurant Manager in the daily operations of the restaurant
• Supervision of service crew
• Taking orders from patrons
• Serving food and drinks to patrons at table
• Clearing and setting up of tables
• Handle cash and credit card payment transactions
• Maintain general cleanliness of restaurant
• Other ad-hoc duties assigned
• Remuneration based on work experience

Working hours: 8 – 12 hours per day

Working days: 6 days work, day off on weekday

To handle walk-in and phone call enquiries.
To make new appointments with first time customers
To provide excellent customer service to customers
To manage cashier and stock inventory duties at the outlet
Other ad-hoc adminstrative duties support.

Requirements:

Min Degree in any discipline

Pleasant personality with some customer service / retail sales experience preferred.
Able to work retail hours and prepared to work on weekends

Responsibilities

• Usher customers to their seats
• Attend to customers enquiries and complaints (if any)
• Assist with order taking
• Up sell and recommend products to customers
• Serve food and beverages (including alcoholic beverages)
• Clearing of tables and empty dishes where necessary
• Ensure guests' needs and requests is fulfilled

Requirements

• Customer orientated
• Able to stand for long hours (4 hours or more)
• Able to commit 3 days per week
• Able to commit long-term or 3 months and above
• Able to work on weekends and public holidays
• Comfortable with handling and serving alcoholic beverages

Available Work Locations (All locations near MRT Station)

• Indoor Stadium (Stadium MRT)
• One Fullerton (Raffles Place MRT)
• Orchard Rendezvous Hotel (Orchard MRT)
• Riverside Point (Clarke Quay MRT)
• Woodleigh Mall (Woodleigh MRT)
• Seletar Aerospace (28 mins away from The Seletar Mall)
• Parklane Green (East Coast Park)

looking for an EXECUTIVE MANAGER who will be in charge of overseeing work duty of all the Operations team members, with the overall objective of achieving top-rated performance.

Leading a team in day-to-day transportation operations duties, ranging from scheduling and route planning to driver and sub-contractor management.

Well-versed in all requisite functions of bus operations, including day-to-day scheduling and trip listings, as well as coordinating of all routes plied under Westpoint's netwok, management of all vehicular safety matters, customer service management (including reports and response management), and management of all company and third-party subcontractor drivers

Able to plan for workload distribution, headcount, and career progression for team members & Optimising company processes

Improving company's service and safety standards

Furthering customers relationship with the company

Position Title: Service Crew

Working Day: 5 Days (off discuss during interview )
Location: Holland Village
Working Hours: 9.30am to 8.30pm (depending on which outlet)
Salary: $2200 (no exp) - $2500 (with exp) + OT

Job Scope:

• Daily cooking of tea and pearls
• Drink concocting
• General cleaning and maintenance of shop cleanliness

Requirement:

• Training Provided

Tan Jia Jun | REG No: R23112681

The Supreme HR Advisory Pte Ltd| EA No: 14C7279

Brief description of the Restaurant

Ang Mo Liang Teh is a family friendly craft beer bar and bottle shop that specialises in unique and quality craft beer from around the world. We have 8 draft beer taps on rotation and over 100 different craft beer selections. We also offer bar bites that pairs well with our beers, in a warm and cosy environment within the CBD.

We are on a lookout for Full Time Service Crew to support all aspects of the outlet operations.The incumbent is to ensure that all duties are carried out to serve all customers to full satisfaction, including preparation of the outlet for services and maintaining the outlet in a clean and tidy condition. The incumbent is also required to make recommendations, prepare and serve food/beverages to customers, and perform cashiering duties.

Job Descriptions

• You will be responsible for the opening and closing of the outlet
• You are to establish and maintain a good relationship with all guests
• You are required to perform sales activities by upselling and cross selling
• You are required to interact with and serve food and beverage to guests
• You will follow food and beverage safety and hygiene policies and procedures
• You are required to maintain cleanliness of the outlet, eating and service area
• You are required to solve problems and make decisions at operations level
• You will be required to process payments through applications of a tablet computer for cashiering

Job Requirements

• Must be able to promote, upsell and cross sell products. Sales experience is extremely advantageous
• Ability to consume alcoholic beverages for tasting and PR purposes
• Ability to work and prepare food products involving pork
• High energy and outspoken personality with a passion for customer service
• No experience required, training will be provided. Prior experience in F&B is highly advantageous
• Have an interest in alcoholic beverages

Working hours

• 6 days work week, Monday to Saturday excluding Public Holidays 14:00 - 22:00

Job Description

• Understand, plan, customize unique travel proposals for our clients.
• Arrange tour transportation and accommodation.
• Reservation for hotel and create an itinerary and local attractions to our client's expectation.
• Interacts with local and overseas travel agents.
• Check-in of passengers going overland, Malaysia.
• Adhoc duties as assigned by superior.

Requirements

• Min. 3 years of related working experience.
• Customer service-oriented with good communication skills.
• Team player and able to work independently.
• Experience in the Travel Industry

Interested candidates, please write in with your full resume to

[email protected] or call 8186 5254

ByteDance

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.

Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.

To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.

Join us.

Join the Innovative BytePlus Team

As part of BytePlus, you'll help enterprise customers build what's next for their business. Leveraging Bytedance's cutting-edge technologies, we are devoted to developing innovative products and solutions to shape the future. We help our clients to focus on what truly matters. Centering on innovation and excellence, we create gamechanging solutions that help businesses to unleash their potential. You can help us to achieve our mission.

Responsibilities

- Be responsible for the systematic resource management of SMS business, promote the systematic landing of product capabilities, and be responsible for the daily management, coordination and optimal use of resources;

- Responsible for insight and analysis of enterprise communication related products and solutions, combined with the current product situation to provide customers with competitive solutions and assist in tracking customer business docking, online, after-sales;

- Have a clear understanding of the current situation of SMS business resources, having strong sensitivity, and optimize and reasonably allocate solutions for business output resources;

- Have in-depth thinking on competition, sales mode and price system sales, and formulate reasonable solutions for optimization according to the current form and stage of products.

Qualifications

Who You Are

- Bachelor degree or above

- At least 5 years of enterprise communication technology service experience;

- Understand the business form and product logic of the communications industry, and have been engaged in related technical services;

- Strong communication skills, with the ability to work systematically with surrounding teams and cross-departmental teams, and be able to break through innovation and seek collaborative resources;

- Proficient in English and Mandarin as this role will be working closely with external stakeholders

- Ability to adapt to a high-intensity working environment and working through challenging tasks

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job Title: Manager, Marketing Automation / Special Projects, Customer Lifecycle Management

Manager, Marketing Automation / Special Projects

This role encompasses to bring up a full stack marketing automation system which can execute automated and manual campaigns for segmented and mass market customers to drive retention and churn management, upsell and cross sell initiatives to meet monthly and yearly target KPIs including MA business case.

Key Accountabilities:

• Utilize HCL Unica's advanced capabilities to design and implement marketing campaigns tailored for diverse customer segments.
• Collaborate with cross-functional teams to ensure campaigns are aligned with overall business objectives and customers insights.
• Leverage HCL Unica's analytics and segmentation tools to gain insights into customer behavior and preferences.
• Design campaigns that deliver personalized and relevant content to customers, enhancing their overall experience with StarHub.
• Drive targeted marketing initiatives using HCL Unica to nurture customers across different stages of their journey, from acquisition to retention.
• Analyze campaign results to identify opportunities for further personalization and optimization.
• Stay updated with the latest features and updates of HCL Unica to ensure the platform is being utilized to its fullest potential.
• Regularly review campaign performance metrics and adjust strategies based on data-driven insights.
• Ensure seamless integration of HCL Unica with other marketing tools and platforms within StarHub.
• Provide training sessions and workshops for the campaign team on HCL Unica functionalities, ensuring the team is well-equipped to execute campaigns effectively.
• Share best practices and insights with the team to foster a culture of continuous learning and innovation.
• Serve as the primary point of contact for all HCL Unica-related queries, issues, and enhancements.
• Regularly communicate with stakeholders to gather feedback and ensure campaigns align with customer expectations and business goals.

Qualifications

• Degree in Management, Computing, technology or a closely related field
• Minimum 8-10 years work experience, at least 5 years in telco/service industry managing Campaign operations
• Proficient in new product development, Digital transformation and Marketing Automations projects implementation
• Good working knowledge with relational database, Unica, Tableau as well as SQL
• Ability to work independently as well as in a team in a fast-paced environment.
• Strong analytical, problem-solving and communication skills.
• Excellent interpersonal skills
• Good vendor management skills

Responsibilities

• Responsible for providing customer support for Equipment Products with regard to Installation, Training and Field Service via on-site visits, Phone, Internet Media and email

Requirements

• Min Diploma in Engineering
• Min 3 years of working experience in machine service experience
• Overseas Travelling is required

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Song, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centres. Our 506,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.

Responsibilities:

Identifying customer needs and overseeing service delivery within the business context. Leading the service delivery team, managing conflict, and ensuring the team's processes and tasks are carried out efficiently. Managing finances and budgets

• Overseeing a range of functions to facilitate the delivery of ops services to the end-users.
• Taking ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders for post-incident reviews
• Providing accurate and regular reports to the management on performance of the service delivery.
• Analysing client as well as internal processes, and creating strategies for service delivery optimization
• To build and manage a team of maintenance service engineers with competency to match the expectation of the customers.
• Plan and manage the maintenance team who will attend to response within the SLA.
• Be clear of contractual obligations, contracts validity and contracts renewal with client.
• Meet and exceed Financial KPI for the service team.

Skills and Qualifications:

• Service Management
• Salesforce Service Cloud
• Salesforce Marketing Cloud

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law

Responsibilities

• Responsible for attending the customer complaints and develop resolution
• Responsible in planning and coordinating with the Production on non-conformance product screening as well as conducting containment measures and minimizes DMR issued by customers
• Responsible for providing engineering support to Internal Departments related to quality and technical issues

Requirements

• Min Degree in Mechanical Engineering or its equivalent
• Min 1 years of working experience in process or fixture designs

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Field Service Engineer

We are looking for experienced junior and senior full-time Field Service Engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:

Primary

• Provide level 2 End User Computing support and well verse in Windows OS
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Able to support off hours or require to perform ad hoc duties as and when needed
• Familiar with Service Desk ticketing systems and process.
• VIP support
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences for junior level.
• At least more than 6 years of IT deskside support experiences for senior level.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

The Job:

The Administrative Assistant is essential in ensuring the operation is seamless hence allowing us to deliver on our promises to clients.

Responsibilities:

* Process customer order

* Place order with supplier

* Stock in/ stock out of goods for deliveries

* Liaise with freight forwarder to arrange import/ export shipment

* Co-ordinate with sales support team on after-sale service activities

Qualifications:

· Minimum Diploma in Biotechnology, Business Administration or Accounting will be ideal

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Responsibilities

• Usher customers to their seats
• Attend to customers enquiries and complaints (if any)
• Assist with order taking
• Up sell and recommend products to customers
• Serve food and beverages (including alcoholic beverages)
• Clearing of tables and empty dishes where necessary
• Ensure guests' needs and requests is fulfilled

Requirements

• Customer orientated
• Able to stand for long hours (4 hours or more)
• Able to commit 3 days per week
• Able to commit long-term or 3 months and above
• Able to work on weekends and public holidays
• Comfortable with handling and serving alcoholic beverages

Available Work Locations

• Parklane Green (East Coast Park)

We are hiring Temp to Long Term Patient Service Associate to be outsourced to reputable hospitals!

Job Description:

• In charge of registration of patients
• Scheduling of appointments
• Handle enquiries
• Assist doctors and nurses when required

Requirement:

· Possess minimum ‘N / O / A’ Levels / Nitec / Diploma in any field

· Able to commit to 5.5 days office hours

· Available immediately

Apply now by sending your resume to [email protected] for more enquiries.

We regret to inform you that only shortlisted candidates will be notified.

Tammy Yap | Outsourcing Team | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Job Description

• Report to the managers
• Ensure the smooth running operation of the restaurant
• Greeting, seating, and escorting guests to their tables
• Building and maintaining relationships with guests
• Up-selling products based on your extensive product knowledge
• Assuring outlet setup is complete and walkthrough is done before the shift
• Maintaining guest satisfaction levels by being proactive in service/bar operations
• Staying attentive to the needs of the guests in the dining area
• Serving food & beverages to guests
• Maintain cleanliness and tidiness in work areas
• Process customer orders via Point-of-Sale (POS) system
• Assist shift manager in planning and organizing special events
• Escalate customers' feedback to the manager on duty
• Follow proper hygiene practices in accordance with food & beverage safety and hygiene standards
• Supervise and assist in assigned workstation activities and oversee the operation of the outlet in the absence of management
• Motivate team members and maintain a high level of team cohesiveness
• Support the daily operation in collaboration with the managers, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation, etc
• Any other duties assigned

Requirements

• At least 1-2 years of relevant experience in the F&B or Retail industry
• Candidates with F&B-related experience will be an advantage
• Excellent communication and interpersonal skills
• Excellent team player and friendly individual
• High initiative and positive attitude
• Able to multi-task and work in a fast-paced environment
• Willing to work on weekends, public holidays, and rotating shifts

Staff Welfare & Benefits

• 5 day work week
• Daily & Monthly Sales Incentive. Salary indicated on hiring platform includes total sales incentive.
• 50% staff discount for dining in the restaurant (after the probationary period)
• Medical Benefits
• Staff Meals on duty
• Transport provided for closing shifts
• Annual, Sick & Hospitalisation Leave
• Off in lieu for working on a Public Holiday
• Long Service Rewards
• Referral Incentive Program
• Fast Career Growth Opportunities
• Fun and exciting working environment (We believe in productivity at work comes from making our working environment a fun one!)

Available Work Locations (All locations near MRT Station)

• Indoor Stadium (Stadium MRT)
• One Fullerton (Raffles Place MRT)
• Orchard Rendezvous Hotel (Orchard MRT)
• Riverside Point (Clarke Quay MRT)
• Woodleigh Mall (Woodleigh MRT)
• Seletar Aerospace (28 mins away from The Seletar Mall)
• Parklane Green (East Coast Park)