Customer Management:

Customer Service Oversight:

Supervise and mentor customer service teams to ensure prompt, courteous, and effective resolution of customer inquiries and complaints.

Develop and implement customer service policies and procedures to enhance customer satisfaction and loyalty.

Performance Metrics:

Establish and monitor key performance indicators (KPIs) for customer service activities.

Analyze customer feedback and service data to identify trends, areas for improvement, and training needs.

Customer Relationship Management (CRM):

Manage the CRM system to track customer interactions, sales, and support activities.

Ensure accurate and up-to-date customer information and generate reports for strategic decision-making.

Communication:

Act as a liaison between customers and other departments to resolve issues and improve overall service.

Develop and distribute regular customer service reports to senior management.

Logistics Systems Management:

Logistics Operations:

Oversee the end-to-end logistics operations, including warehousing, inventory management, transportation, and distribution.

Ensure efficient and cost-effective logistics processes that meet customer demands and delivery schedules.

System Implementation and Management:

Implement and maintain logistics management systems (LMS) and other relevant technology solutions.

Integrate logistics systems with other business systems (e.g., ERP, CRM) to improve data accuracy and operational efficiency.

Supply Chain Coordination:

Collaborate with suppliers, carriers, and third-party logistics providers to optimize the supply chain.

Negotiate contracts and agreements to secure the best terms and conditions for the company.

Continuous Improvement:

Identify opportunities for process improvements and implement best practices in logistics and supply chain management.

Conduct regular audits and assessments of logistics operations to ensure compliance with industry standards and regulations.

Reporting and Analysis:

Prepare and present regular reports on logistics performance, including metrics on cost, efficiency, and delivery times.

Use data analytics to forecast demand, manage inventory levels, and optimize routing and transportation schedules.

• Position: Service Engineer
• Location: Tuas (company transport provided)
• Working hours: Monday to Friday (8.30am - 4.30pm)
• Salary (commensurate with experience): Up to $4,000 + OT Payable + AWS + Performance Bonus + 14 Days Annual Leave + Transport Allowance + Meal Allowance
• Duration: Permanent
• Industry: Equipment & parts distributor (MNC)

Main Responsibilities:

• Product delivery training to distributors and customers
• Provide diagnosis guidance and analyzing of fault found to Distributor / End-user, remotely via emails and/or calls
• Carry out field services at site in local and ASEAN countries
• Furnish service report and recommendation of spare parts, assisting Parts team to locate correct spare parts from parts catalogue
• Furnish warranty claims and quality report to drive quality improvement on our products
• Any other ad-hoc duties assigned

Requirements:

• Minimum Diploma in Engineering with relevant working experience in construction machinery industry
• Able to read and understand Electrical, Hydraulic and Pneumatic schematic diagram
• Possess a valid Class 3 Driving License

Email to: [email protected] for more information.

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Associate Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Esco Lifesciences Group provides enabling technologies, products and services to the life sciences and healthcare industries, supporting academic research and scientific discoveries, clinical practice, as well as biopharmaceutical R&D and manufacturing. Headquartered in Singapore, Esco has an extensive sales network in over 100 countries, direct sales and service offices in over 20 countries, 8 manufacturing and R&D hubs in the US, Europe, the UK, China, Singapore, Indonesia, and over 1300 employees worldwide.

Esco is poised to benefit from the sustained growth of the healthcare and biopharma industries in Asia and globally. Esco has achieved market leadership in China, and globally, in multiple categories within some of the fastest-growing segments — with China being its largest and fastest growing market. As a Singapore-headquartered company, Esco is a nexus of East and West, bridging technologies, products and talent across the world, with global operations spanning the US, Europe and Asia.

SERVICE ENGINEER

Main Duties

The ideal candidate will be involved with equipment installation, after-sales services such as calibration, certification and preventive maintenance, and service documentation and reports. Candidate must have strong interpersonal skills, independent, and able to work under pressure in a fast-paced environment.

Responsibilities:

· Field service support for Esco products

· Handle all breakdown calls in the earliest response time

· Ensure high level of customer satisfaction and effectively manage customer expectations

· Prepare field service reports and related documentation.

· Monitors repairs and maintenance activities to ensure operational efficiency and to target required hours for machine repair

· Responsible for decisions when to instigate the escalation process in order to resolve a customer concern/issue.

· Perform troubleshooting, commissioning, certification of units promoted

· Provides effective teamwork, building a strong relationship with customer contacts

· Carry out hands-on training for field service organizations internationally when needed

The Ideal Candidate Would Possess:

· Diploma or Degree in Engineering

· With at least one (1) year working experience in equipment repair and troubleshooting

· Good command of spoken and written English

· Good analytical and problem-solving skills

· Willing to travel locally and abroad

Job Role

• Handles day to day order takings and in-house system data entry
• Builds relationships with existing customers by understanding their needs and assisting with their queries.
• Manages customer orders and communicate requirements to internal stakeholders (Sales, Supply, Operations) to ensure smooth fulfilment of orders.
• Liaises and updates customers of the status of deliveries.
• Follow up with billing matters and generate Statements of Accounts to assist with the collection of payments.
• Processes sales order and verifies purchase orders.
• Generate delivery reports and assist on general administration matters.
• Coordinate import and export shipping activities in liaison with customer, supplier and shipping agent.
• Assist the reception to answer incoming calls.

Job Skills and Requirements

• Diploma/ “O” Level holder with 1 – 2 years of related working experience.
• Good communication, written and interpersonal skills.
• To be able to converse in English, Mandarin and/ or Dialect (to liaise with Chinese and/ or Dialect speaking customers)
• Customer service oriented.
• Proficient in MS Office.

Job Description

The successful candidate will play an integral role within the IT Service Management Ops leadership team. Armed with a strategic focus and experience in application infrastructure resiliency as well as operational stability the candidate is expected to lead the swift service recovery from complex incidents and managing disaster recovery ensuring high service availability and customer satisfaction in IT service delivery. This position is crucial in ensuring operational stability, which includes leading improvements through process review/transformation and implementation of new initiatives and tools.

Key Responsibilities:

•Take ownership of critical incidents, facilitating resolution with the parties involved, and conducting thorough root cause analyses and post-incident reviews to boost system resilience.

•Transforming and driving operational excellence and system resilience by proactively preventing defects and eliminating inefficiencies in current processes.

•Continuously review the governance and processes of IT Service Management, proposing improvements or new methods to maintain operational agility and stability.

•Providing technical leadership and training to ITSM teams, including offshore resources, and mentoring them in their professional development.

•Align ITSM ITIL practices with various IT teams to prepare them for operational readiness, and managing changes and incidents to maintain efficient service delivery and system resilience.

•Develop technical talent and leadership in the team through upskilling programs and continuous feedback.

•Take accountability for service delivery performance, meeting customer expectations, and driving future demand.

Requirements

•Possess a degree in Information Technology or related fields with Infrastructure Library (ITIL)/Service Integration and Management (SIAM) certification

•At least 8-10 yrs of relevant experience in IT Infrastructure Operations and IT Service Management inclusive of at least 3 years in leadership role

•Proven proficiency in utilizing Agile methodologies for operations management.

•Certification in Business Continuity Management (BCM) is preferred but not mandatory

•Knowledge and hands-on experience with the ServiceNow Platform are preferred, with certifications in ITSM CAS, CAD, or CIS considered a bonus.

•Familiarity with network and cloud technologies (public, private), including Linux, Wintel, VMware, and DevOps.

•Proficiency in collaboration tools such as Microsoft Teams, Sharepoint, JIRA, and Confluence, and monitoring/orchestration platforms like ScienceLogic, Splunk, and APM.

•Ability to:

•Provide strategic direction and leadership to the service management team and influence management decisions with technical insight.

•Building and leading teams to maximize strengths and identify development areas, integrating automation and AI capabilities/solutions.

•Thrive in independent and team-based, hybrid environments with a mix of insourced and outsourced operational delivery

•Engage stakeholders as an advocate for operational resilience, excellence, and standards, driving best practices across work streams while incorporating automation and AI.

•Balance and manage multiple priorities in a fast-paced, growing environment, ensuring effective balance and prioritization in a fast-paced, rapidly growing environment.

•Navigate and escalate complex, multifaceted customer requests or initiatives, demonstrating agility and problem-solving skills

•Demonstrate leadership in overseeing Operations (on-premise and Multi-Cloud), including Major Incidents, IT Operations Command Centres, CAB Change Management, and Service Desk management, coordinating hybrid teams for stability and service excellence.

•Adaptive and responsive to dynamic environments.

•A proven track record in managing IT service delivery Command Centre and ServiceDesk operations, and addressing infrastructure support escalations (e.g., network systems, storage).

•Excellent communication skills across organizational levels, including executive management, supported by strong interpersonal skills, a positive outlook, flexible and adaptable approach.

• Position :Service Engineer - MARINE/NAVIGATION
• Location : Bukit Batok
• Working hours : 5 days/ (Monday- Friday, 8:30am-6:00pm)
• Salary(commensurate depending on experience) : Up to $5200 + AWS + Bonus + 14 Annual Leave + Wellness benefit : Extra 2 days Annual Leave & $200 incentives if eligible.
• Duration : Perm
• Industry : Marine Navigation system -MNC

​Main Responsibilities

• Provide service and commissioning support for marine communication and navigational equipment locally and oversea.
• Provide advisory and coordinate work carried out by shipyards or contractor.
• Taking ownership and responsibility on assigned projects or service jobs, ensuring their adherence toward company standards.

Requirements:

• Min ITE certificate/ Diploma in electrical/electronic engineering
• Minimum 2 years experience in trouble shooting of Marine Navigation and Communication Equipment.
• Experience in Radar and Ecdis system will be advantage.
• Able to work independently with minimum supervision
• Require to work overtime and travel overseas within short notice

Email to [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684.

Senior Customer Service Specialist is responsible for excellent customer service experience. This role will have frequent interactions with internal stakeholders such as Account Management team and the Operational team (factory) within the organization.

Responsibilities

• Build strong relationships with customers.
• Monthly commitment of 6- or 12months rolling forecast back to customer
• Work with internal teams and customer on the customer order planning and execution by:

1. Provide visibility for incoming wafers.
2. Provide instruction to execute orders and coordinate the priorities of orders.
3. Provide WIP status, ship-out plan and finished good information to customers.
4. Arrangement of customer wafers to fulfill Forecast / AOP/Customer Shipment requirement.

• Maintain pricing and sales order creation for billing and shipment.
• Brief internal team on changes in flow / process / customer requirements after understanding customers' specs.
• Co-ordinate any customer returned materials and work with the relevant department on material disposition.
• Attend to customer enquiries and complaints.
• Work with IT to develop reports as per customer’s requirement and maintain the quality of these reports.
• Host Customer Visits and Quarterly Business Review meetings
• Perform any other tasks relevant to support Customer’s requirements.
• Perform any other duties assigned by Supervisor or Manager from time to time.

Requirement

• Minimum Degree in Engineering, Business Administration, Marketing Management or similar discipline.
• Minimum 3 years of work experience in semiconductor industry or OSAT environment
• Strong communication skills to be able to bridge between and coordinate with customer and internal engineering, logistics, sales and planning team.
• Possess strong analyzing, problem solving, communication and interpersonal skills.
• Ability to work under pressure in a very dynamic environment.

• Position : Service Sales Engineer | BMS/HVAC/ACMV | Up to $5500 + VB
• Working hours : Monday to Friday | 8.30am to 5.30pm
• Location: Office in Boon Lay-Islandwide
• Salary (commensurate with experience) : Up to $5500 (Up to $4500 Basic + $1000 Transport allowance) + AWS + Minimum 2 months Variable Bonus (max up to 5 MONTHS BONUS) + 16 days Annual Leaves + Comprehensive medical Benefits
• Duration : Permanent
• Industry : Refrigerating, Air-conditioning & Ventilation Machinery - MNC

Main responsibilities :

• Managing a portfolio of accounts and utilizes account management process to identify key customers and to develop specific action plans to grow identified accounts
• Identifies potential options that would be required to meet customer needs and work closely with Technical Support Team to make those options available to customers
• Identifies potential opportunities with existing and new customers and update customers on Service Valued Added Offering
• Identify sales opportunities, elaborate proposals and coordinate other processes to ensure high level of customer satisfaction to build and maintain strong, long-lasting customer relationships
• Resolves customer complaints by investigating problems with internal stakeholders; develops, evaluates, and discusses possible solutions internally and make recommendation to customers.
• Organize regular Service Reviews with customers and Ops team on hot jobs and critical issues.
• Understand customers / Vertical Market Needs and determines pricing and selling strategies.
• Prepares and reviews contract terms and conditions
• Presents the proposal to the customer.
• Other relevant duties as assigned

Requirement:

• Diploma/Degree in Mechanical/ Electrical engineering or its equivalent
• 1-2 years in Engineering sales, experience in HVAC industry will be a plus
• Knowledge in HVAC system, Chiller Plant, Airside, Energy Services and Building Services will be an added advantage.
• Ability to read, analyse, and interpret engineering documents.
• Ability to respond effectively to the most sensitive inquiries or complaints.

Email to [email protected]

Do visit Search Personnel Pte Ltd for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

• Position : Field Service Engineer - AUDIO VISUAL/PROJECTOR
• Location : Bedok
• Working hours : 5 days work week, Monday - Friday : 9am to 5pm (flexi staggered hours)
• Salary (commensurate with experience) : Up to $5700 + AWS + $1500 Flexible benefits + Group insurance + 15 days annual leave
  Duration : Permanent
• Industry : Projector and AV products

Main Responsibilities:

• Provide quality technical support to the Southeast Asia sales team/Consultants, Partners and end-users, handling general to complex field engineering assignments with limited supervision throughout Southeast Asia.
• Resolve pre (if required) and post sales technical issues in a timely manner; implement interim solutions, if necessary, and escalate outstanding issues to Technical Service Manager for resolution.
• Maintain high quality standards and performance of company equipment/products in all venues. May assist with the installation, calibration, trouble shooting, commissioning and repair of equipment.
• Train partners and customer liaisons in the proper use of the company’s products, systems, tools and test equipment required for optimal performance.
• Ensure all information relating to a specific project is kept up to date on the server. Prepare or assist in the preparation of technical documentation, reports and training material including completing Service Work Order documentation.
• Support region exhibition activities and product demonstrations.
• Any other duties and responsibilities that might be assigned by the Technical Service Manager from time to time.

Requirements:

• Diploma/Degree in Electronics/Mechanical Engineering, or equivalent field of study.
• Minimum 3 years of hands-on experiences in installing and repairing AV equipment and/or providing technical support to customers.
• Experience in projector technology to include necessary tools, software, optics, and projector setup in the field.
• Knowledge of Anti-Static Controls and Networks (IP configuration, VLANS, gateways and etc).
• Certified Technology Specialists (Audio Visual & Network) and knowledge of JD Ewards/Oracle system would be an added advantage.
• Ability to travel within Southeast Asia and Internationally on need basis. (for exhibition)

Email to [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684.

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

• Position :Service Technician(CCTV/Security System)
• Location : Islandswide- Office in Outram
• Working hours : 5 days work week;(8.30am, -6.00pm)
• Salary (commensurate with experience) : Up to $4200 gross ($3500Basic +Transport allowance $400-$750) AWS + Overtime + Performance Bonus + $60 Mobile reimbursement + Birthday leave + Health insurance + allowance
• Duration : Permanent
• Industry : Security system

Main Responsibilities:

• Execution of service and maintenance workflow.
• Liaise closely with client representatives on all service/maintenance related issues.
• Mentor a team of service team members.
• Assisting the supervisor in employing teams on service deliveries and distribute responsibilities.
• Manage day-to-day client interactions and expectations for optimal results.
• Provide support to supervisor in ensuring the timely delivery and completion of troubleshoot and service/maintenance of security systems at clients’ premises.
• Familiarise yourself and deliver customer satisfaction base on each client's business, organization and objectives.
• Ensure that works carried out are in compliance with the Workplace Safety and Health Act.
• Perform any other technical tasks as and when required.

Requirements:

• Min Nitec in Electrical/Electronic Engineering with at least 2 years working experience.
• Knowledge and hands-on experience in security systems such as Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems and CCTV systems is a must.
• Knowledge in IT/Network/Server is an added advantage.
• Independent, self-motivated individual whom is able to work under minimum supervision.

Email me at [email protected]

Do visit www.searchpersonnel.com.sg for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director

Reg no.: R2090601 | EA No: 13C6684

Job Descriptions

• Greet and assist customers with orders.
• Operate cash registers, process transactions, and maintain a balanced cash drawer.
• Prepare food items following Fun Toast's recipes and safety standards.
• Coordinate with the kitchen for timely order preparation.
• Ensure cleanliness in the kitchen and dining areas.
• Multitask efficiently during peak hours.
• Collaborate with the team for smooth operations.
• Adhere to company policies and procedures.
• Upsell additional items to enhance customer experience.

Job Requirements

• Positive attitude and strong customer service skills.
• Ability to work in a fast-paced environment.
• Basic math skills for cashier duties.
• Excellent communication and interpersonal skills.

Working hours

• 6 Days Work Week , 7 hours a day excluding 1hr break
• 7am to 4pm or 11am to 8pm

Primary responsibility is the Engineer function for Singapore TCM.

1. Responsible for troubleshooting equipment failures.
2. Plan, schedule and perform predictive and corrective maintenance.
3. Ensure accurate and updated maintenance records.
4. Provide maintenance report and conduct meeting.
5. Develop and implement maintenance procedures.
6. Track uptime, downtime, MTBF and MTTR of CDS.
7. Perform FMEAs and implement solutions.
8. Manage spare parts inventory and ordering.
9. Lead Service Team/Technicians in the timely completion of all required tasks.
10. Prepare training materials and provide trainings for site operations & service personnel on equipment operation and maintenance.
11. Ensure high standard on safety and housekeeping and assist in such audits.
12. Generate reports and presentations on all related activities, abnormal or incidents.
13. Lead startup, commissioning, installation of CDS, SDS and process systems
14. Involved in improvement plan.
15. 24 hours standby for emergency activation or shutdown.
16. Do roaming check on all chemical rooms, CDM & SDM to make sure the all are in order.
17. Report all abnormal conditions & findings to Customer’s Facility Engineer and TCM Manager.
18. Response to all complaints and requests from Customer’s Facility personnel or POU personnel and work closely to solve problems; escalate to high level if necessary.
19. Perform miscellaneous job-related duties when necessary & upon request by client or TCM managers.

Required critical behaviours

• Strong customer focus
• Generates a motivating and trustful working environment
• Encourages innovation and search for new solutions
• Is future, goal and performance oriented
• Demonstrates tenacity and commitment to overcome obstacle
• Is flexible and pragmatic in working with site team and clients
• Possesses leadership quality and is a team player
• Upholds responsibilities assigned
• Conscientious and methodical
• Good communications skills
• Good interpersonal skill

Required qualifications/experience

• Minimum Diploma in Engineering field or equivalent (preferred in Chemical / Mechanical / Mechatronics / Electrical & Electronic or Control & Instrumentations).
• Minimum 3 years of working experience in semiconductor or chemical and gas industry (is added advantage).
• Strong technical skill and troubleshooting knowledge.
• Experience in 8D methodology (problem solving approach) with 5Whys analysis, Fishbone analysis to write incident report (is added advantage)
• Know FMEA process.
• Good in computer skill and Microsoft office.

Looking for FnB staff (dessert shop)

· ONLY PR / SINGAPOREAN / LTVP

· No experience needed

· 5 working days（up to 6 off-days/month）

· Location：East

· Salary：up to $2000 + AWS

Pm if interested 80317888

JOB DESCRIPTION

Skilled worker in charge of monitoring the operations and maintenance of OTSAW Products

ROLES AND RESPONSIBILITIES

• Monitor the operations of OTSAW Products
• Perform basic housekeeping and routine checks of OTSAW Products
• Provide the first response to any technical issues encountered by OTSAW Product
• Assist in attending to Tier 1 - Operations related issues via remote or on-site support
• Escalate higher level issue to superior for immediate advice and action whenever needed
• Prepare the Service Reports, Maintenance Report and other Operations related documents as needed
• Execute ad hoc tasks on behalf of the Robotics Operations Team as needed

SKILLS AND QUALIFICATIONS

• Diploma or Certificate in Mechanical/Electrical/Computer Engineering or other related fields
• Proven work experience of at least 1 year in a technical industry
• Familiarity with Autonomous Mobile Robots (AMR) and Automated Guided Vehicles (AGV)
• Proficiency in using mechanical and electrical tools
• Knowledgeable in identifying basic mechanical parts and electrical components
• Familiarity in using computers and basic applications such as MS Word, Excel and Powerpoint
• Ability to work independently and remain professional under pressure
• Ability to clearly communicate with colleagues and end users

ADDITIONAL REQUIREMENT

• Physically fit to perform tasks involving lifting of heavy equipment and working in confined spaces
• Willing to travel locally in a short notice
• Comfortable to work in a shifting schedule
• Comfortable to work overtime as needed
• Willing to be deployed overseas as needed

This is an on-site Singapore-based individual contribution role that will focus on client delight and growing the SOW based Digital IT Services, technology recruitment and technology talent management services businesses of Sciente International in Singapore.

• Take ownership and implement the agreed-upon strategy and account plan to boost services revenue, in line with the business potential of the targeted accounts.
• Client Engagement & Development: Develop and maintain strong relationships with clients to understand their IT projects, technology recruitment and tech talent management requirements, challenges/needs, company culture, and strategic objectives.
• Collaborate with client managers to clarify their requirements and make sure a common understanding.
• Adopt a consultative approach to act as advisors for our clients to formulate the right value-added services offering.
• For SOW based services, work with internal talent acquisition team and do assessments to evaluate candidates’ skills, experience, and cultural fit for specific roles/scope of work.
• Present SOW with qualified professionals to clients, providing detailed summaries and recommendations to facilitate the decision-making process.
• Facilitate the interview process for potential tech professionals, ensuring delightful engagements.
• Service Agreements/Scope of Work/Terms of Business and Offer Negotiation: Serve as a liaison during the SOW/offer negotiation process, facilitating discussions and reaching mutually beneficial agreements.
• Build the relationship with client managers across the levels, develop client accounts and grow the portfolio of IT professional services within the client accounts.
• Market Research: Stay abreast of industry trends, market conditions, technology providers, and competitor activities to inform strategies and provide valuable insights to clients and Sciente.
• Adhere diligently to Sciente's internal processes and submit weekly reports in a timely manner.

Qualifications and Experience:

• 4-8 years of total relevant experience in IT services & solutions / talent management / tech recruitment / IT staff augmentation services within Singapore.
• Minimum 3-4 years of local work experience in client services/large client account management are very much required.
• A graduate degree or diploma in IT, Computer Science, a related field, or any business/HR/engineering discipline is a prerequisite.
• Essential qualifications include outstanding communication and interpersonal skills, along with a results-oriented mindset.
• Proficiency in engaging with client managers, adopting a consultative approach to understand their project requirements.
• Meticulous attention to detail and a commitment to continuous learning are mandatory for our organizational culture and the demands of the markets we serve.
• Capability to work towards meeting revenue performance goals for the named client accounts.
• A fervor for delivering quality results, coupled with discipline, focus, perseverance, and resourcefulness, is highly valued.

More qualified professionals shall be considered for senior level leadership roles.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA License: 07C5639

• Position : ALL WELCOME - Service Technician (Electronics/Must Have Class 3 License) - Up to $3,000 + AWS
• Location : West - Pioneer
• Working hours : Monday to Friday | 8.15am to 5.30pm
• Salary (commensurate with experience) : Up to $3,000 + AWS + 12 - 18 Days Annual Leaves + Medical Benefits
• Duration : Permanent
• Industry : Electronics Engineering

Main Responsibilities:

• Responsible for servicing, testing and troubleshooting of power supply equipment, battery chargers, UPS.
• Any other Ad-Hoc duties assigned by supervisor.

Requirements:

• Must possess Class 3 driving licence.
• Minimum of Nitec in Electrical or Electronic background with at least 1 or 2 years working experience

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

A brand new Halal takeaway kisok looking for inspiring candidates to join us!

Location:

•⁠ ⁠A Brand New Shopping Mall at Pasir Ris MRT

Job Description:

•⁠ ⁠Taking sales orders from customers

•⁠ ⁠Basic food preparation

•⁠ ⁠Ensuring the outlet daily operation & cleanliness

•⁠ Responsible for outlet opening and closing

•⁠ Assist in day-to-day outlet operations

•⁠ Ad-hoc duties assigned by Oultet Manager

Full Time:

•⁠ ⁠44 hours/5.5 days a week

•⁠ ⁠Flexible work timing /off day

•⁠ ⁠OT will be paid after 44 hours

•⁠ ⁠Starting from $2,000/- up

Job Requirements:

•⁠ ⁠Candidates with relevant working experience in the F&B industry.

•⁠ ⁠No F&B experience but with a positive & learning attitude would be welcomed.

•⁠ ⁠Passionate, service-oriented & excellent team player.

•⁠ ⁠Able to communicate effectively in Basic English and/or Malay.

Interested candidates, please kindly whatsapp us for more details @ 9389 0909

⚠⚠ URGENT/FAST HIRING ⚠⚠

‼ NO EXPERIENCE REQUIRED ‼

Role: Air Export Customer Service

Salary: Up to S$2400 per month

Working location: Changi Freight

Working Schedule: 5.5 days per week

Job Description:

• Provide support to assigned relevant parties in handling sales quotations, RFI, RFQs and enquiries for air.

• ⁠Arrange air export booking with the airlines / co-loader agents.

• Follow up with clients and help to do air export billing, invoice verification and handle rate disputes.

• Coordinate with customers, sales personnel, overseas agents and liaise with operations teams for shipment arrangement.

• Perform other job duties as per requested.

Job requirement:

• Minimum GCE 'O' levels.

• Proficient in MS office.

• Able to work well in teams.

• Able to work overtime if required.

To apply, please kindly WhatsApp me at wa.me/6583687227

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only short-listed candidates will be notified.

Ong Wen Jie

Reg No: R21101312

TDCX Talent Solutions Pte. Ltd

EA License No: 23C2024

• Position : Service Sales Engineer | BMS/HVAC/ACMV | Up to $5500 + VB
• Working hours : Monday to Friday | 8.30am to 5.30pm
• Location: Office in Boon Lay-Islandwide
• Salary (commensurate with experience) : Up to $5500 (Up to $4500 Basic + $1000 Transport allowance) + AWS + Minimum 2 months Variable Bonus (max up to 5 MONTHS BONUS) + 16 days Annual Leaves + Comprehensive medical Benefits
• Duration : Permanent
• Industry : Refrigerating, Air-conditioning & Ventilation Machinery - MNC

Main responsibilities :

• Managing a portfolio of accounts and utilizes account management process to identify key customers and to develop specific action plans to grow identified accounts
• Identifies potential options that would be required to meet customer needs and work closely with Technical Support Team to make those options available to customers
• Identifies potential opportunities with existing and new customers and update customers on Service Valued Added Offering
• Identify sales opportunities, elaborate proposals and coordinate other processes to ensure high level of customer satisfaction to build and maintain strong, long-lasting customer relationships
• Resolves customer complaints by investigating problems with internal stakeholders; develops, evaluates, and discusses possible solutions internally and make recommendation to customers.
• Organize regular Service Reviews with customers and Ops team on hot jobs and critical issues.
• Understand customers / Vertical Market Needs and determines pricing and selling strategies.
• Prepares and reviews contract terms and conditions
• Presents the proposal to the customer.
• Other relevant duties as assigned

Requirement:

• Diploma/Degree in Mechanical/ Electrical engineering or its equivalent
• 1-2 years in Engineering sales, experience in HVAC industry will be a plus
• Knowledge in HVAC system, Chiller Plant, Airside, Energy Services and Building Services will be an added advantage.
• Ability to read, analyse, and interpret engineering documents.
• Ability to respond effectively to the most sensitive inquiries or complaints.

Email to [email protected]

Do visit Search Personnel Pte Ltd for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

• Position : Customer Service Officer or Coordinator (Call Center)
• Location : Near Tai Seng MRT
• Working hours : 5 days (Monday - Friday: 8:30am-5:30pm)
• Salary (commensurate with experience): Up to $3000 + VB
• Duration : Perm
• Industry : Electrical Appliance

Main Responsibilities:

• Provides professional customer support on call enquiries and walk-ins to promote our products
• Schedules services/ repairs for technicians on a daily basis.
• Ensures collection of service charges, monitors unpaid service billings and follow-up payments from customer
• Update records of services rendered to customer with aid of customer service system; prepares Quality Claims Report (QCR)
• Monitors the parts and products under QCR until replacement part is received
• Follow up with QA on any quality related issues during services.
• Safekeeping of Customer Service Department's files and records
• Up keeping of Showroom to ensure tidiness and cosy ambience at all times
• Recommend customer on products range, fees of service charges and company promotion offers.
• Maintained high service standards and achieving set KPI

Requirements:

• Candidate must possess Min NiTEC, HiTEC or Diploma holder in any field or equivalent.
• Minimum 1-2 years’ experience in customer service call center preferred
• Able to work in a fast-paced environment with good computer skills
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications

Email to [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

JOB SUMMARY

Determines appropriate Inspection processes and directs IQC personnel, where applicable, in executing day to day activities. Leads containment and resolution of supplier quality issues with the manufacturers and communicate status on non-conforming parts/suppliers across all programs. Evaluates supplier performance, drives supplier improvements and corrective actions through the SCAR process.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Defines, develops and implements Supply base strategies that drive improvements is supplier selection, development, and leverage across customer programs for quality improvements and cost savings.

Provides regular updates to Quality Engineering Manager on the execution of the strategy.

Provides support for NPI activities by participation in the AQP process as required

Ensures that all production critical supplier issues are resolved in a timely manner, and corrective actions are implemented.

Defines and develops the appropriate Inspection Plans and Inspection Methods, directs Receiving Inspection Auditors

Defines and develops the inspection processes via inspection aids and instruction guidelines.

Ensuring ongoing site supplier evaluation is performed. This would be achieved by using site information collected from Receiving Inspection, MRB, Customer Returns, SCAR database and by liaison efforts with customer work cells. Performance will be reported internally, to the supplier, and to the customer where applicable.

Monitors and drives PPM issues with the supply base in addition to helping them achieve “Dock to Stock” certified with Jabil (in accordance to the vendor performance system).

Reviews all supplier discrepancies. Coordinates and tracks the corrective/preventative action effort.

Proactively communicate information or issues that may impact the product costs or manufacturability to all affected departments.

Provides insight and assistance of implementing and maintaining Process Improvement and Optimization concentrating on proactive methodologies with the supply base.

Leads SCAR – Supplier Corrective/Preventive Action process for problem resolution and continuous improvement, including critical analysis of supplier DOE, CPK, Gauge R&R studies

Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor.

Comply and follow all procedures within the company security policy.

Site RoHS subject Matter Expert

May perform other duties and responsibilities as assigned.

JOB QUALIFICATIONS

KNOWLEDGE REQUIREMENTS

Strong electro / mechanical background desired; knowledge of plastic injection molding & tooling, metal stampings & tooling, metal fabrication, machining and various electrical components, connectors, PCB & PCBA, cable assembly, full assembly integration etc.

Able to read and interpret mechanical drawings (6 sigma training desired).

Good skills in MS excel, word, power point, visio, and project.

Understanding of the quality system, medical and commercial regulatory requirements and how they relate to the business.

Proficiency in use of personal computers, Microsoft Office products (Excel, Word and PowerPoint) and e-mail skills required.

EDUCATION & EXPERIENCE REQUIREMENTS

Bachelor’s degree required, Bachelor’s degree in Engineering preferred.

3-5 years of experience in Quality or Manufacturing Engineering

Or an equivalent combination of education, training or experience.

• Position : Service Technician -Mechanical/Pumps
• Location : Near Joo Koon MRT
• Working hours : Monday -Friday, 9.00am-6.00pm
• Salary (Depend on experience) : Up to $3700 + Transport allowance + AWS + Variable Bonus + Medical
• Duration : Permanent
• Industry : Manufacturers of vacuum pumps, blowers and compressors

Main Responsibilities:

• Perform the duty to repair and overhaul all pumps
• Perform hands-on on-site troubleshooting, service and minor repairs.
• Packing and verification of incoming shipment.
• Maintenance of workshop machines and equipment.
• Ability to use Internal t System to source for technical information relating to pumps product and systems

Requirements:

• 2 to 3 years of working experience in pumps or industrial equipment will be preferred.
• Possess a good attitude towards troubleshooting mechanical related faults and creating a viable solution.
• Dynamic, self-driven, motivated and most importantly, a hardworking individual with an attitude to learn and advance

Email to [email protected]

Do visit Search Personnel Pte Ltd for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

Registration & Admission

· Perform accurate registration for Emergency Department patients

· Manage billing for patients including payment & deposit collection

· Conduct financial counselling for patients / next-of-kin (NOK) who require admission to the hospital

· Assist patients / NOK / general public on general enquiries over the counter or through telephone

· Any other duties assigned from time to time

Bed Management

· Perform bed reservation for patients who require admission which includes bed search and assignment according to department protocol and policy.

· Monitor and manage the bed waiting time for patients in order to meet the department’s Key Performance Indicator (KPI)

· Liaise with clinicians and inpatient nursing for bed related matters

· Generate daily report and information for dissemination to the relevant stakeholders.

· Any other duties assigned from time to time

Requirements:

· GCE ‘N’/ ‘O’ / ‘A’ Level, NITEC, Higher NITEC or Diploma in any relevant discipline

· 1 to 2 years of working experience, preferably in healthcare industry

· Candidates with no prior experience are welcome to apply

· Good interpersonal & communication skills

· Proficient in Microsoft Office applications

Working Schedule:

· Must be able to perform 3 rotating shifts (including weekends and Public Holidays)

· 7am – 2.30pm (morning) / 2pm – 9.30pm (afternoon) / 9.15pm – 7am (night)

• Position :Customer Service Coordinator (Electrical/Electronic-Customer Service)
• Location : Tuas - company pickup from Tuas Link MRT
• Working hours : Monday -Friday, 8.30am-5.30pm Salary (commensurate with experience): Up to $3500+ AWS + Variable Bonus + 14 days annual leave
• Duration : Perm
• Industry : Marine MNC
• Career advancement : Personal development opportunities (training) and possibilities to develop within the company.

Main Responsibilities:

• Responsible for processing of customer enquiries through emails and phone calls & liaise with customers on their service enquiries.
• Provide information in answer to inquiries about accounts, products and services to the customers and must interact with them.
• Able to generate sales from customers’ enquiries.
• Liaise with customers on fulfillment discrepancies.
• Handling and resolving customer complaints concerning billing rendered or services.
• Answer the questions related to the services or products and maintenance or operation of the organization.
• Ensure effective customer service by coordinating service requirements of customer with other appropriate departments as necessary.
• Proper planning on allocation of service engineer for job assigned as well as accurate records and timely mode.
• Handling Purchasing matter as per customer enquiries
• Ensure assigned vessels are monitored constantly. Taking extreme care when assigned engineers onboard executing jobs.
• Spare used by engineers onboard must always be approved by customers.
• Take responsibility to finalize jobs once engineers with reports.

Requirements:

• Minimum Diploma
• Minimum 1-2 years working experience in Marine Industry.
• Existing Service Engineer shall be promoted (Indoor promotion)
• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only

Email to [email protected]

Do visit Search Personnel Pte Ltd for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

Service Technician (Fire Protection)

Job Description

• Carrying out routine and ad hoc testing and servicing of Fire Protection system at each site
• Able to carry out trouble-shooting & Fault Finding on Site
• Coordinating and communicating with engineers and external clients.
• Performs other duties and responsibilities as assigned

Job Requirements

• Diploma/Nitec in Engineering field (Preferable Electrical / Mechanical)
• Experience in Fire Protection/M&E Engineering field will be preferable
• Possess of class 3 driving license will be preferable