We are thrilled to announce that KORIO is now part of the Zouk Group’s portfolio! This beloved sandwich shop, which closed its doors in December 2023, is scheduled to reopen under our group in November 2024. We are currently on the lookout for talents who will be keen in the combined role for front-of-house and kitchen. If you or anyone you know would be interested, we would love to hear from you!

ROLE RESPONSIBILITIES

• Outlet cleaning and set-up to get ready for operations
• Ensure tables, flooring, station cleanliness before and during operations
• Drinks ordering, bill payment settling, tables maintenance, service follow-up for all guests
• Receives cash from guests, makes change, verifies validity of charges, records charges
• Update guests about current and upcoming promotions
• Attend to guests’ needs promptly
• Takes care of daily food preparation and duties assigned to meet the standard and the quality set by the company.
• Always ensure compliance with all legally required hygiene and safety practices, and maintain high standards of cleanliness and safety in the kitchen and other relevant areas.
• Ensure that the production, preparation and presentation of food are of the highest quality at all times.
• Knowledge of all standard procedures and policies pertaining to food preparation, receiving, storage and sanitation.
• Full awareness of all menu items, their recipes, methods of production and presentation standards.
• Proactively identify and resolve issues to enhance kitchen efficiency and ensure smooth operational flow.
• Any other ad-hoc duties assigned by the Management.

ROLE REQUIREMENTS

• A valid food hygiene certification is mandatory
• Flexibility to work rotating shifts, including weekends and public holidays.
• Excellent communication skills, with the ability to engage effectively with guests, colleagues, and third parties, positively representing the brand and the company.

Our client is a logistics, shipping, and maritime services provider offering a wide range of services throughout the Asia-Pacific .

• Manage daily operations to provide excellent customer service and coordinate with Customer Service, Operations, and Sales teams.
• Communicate with customers professionally, give updates on time, and work with the Manager and teams to handle requests or complaints.
• Ensure accurate documentation, update internal records for forwarding jobs, and process invoices on time.
• Follow Customer Service Standards and Company procedures, seek client feedback, and share it with the Customer Service Manager and QA.

Requirements:

• Diploma and above
• At least 2 years of experience in Freight logistics and Marine sector.
• Good knowledge of the freight forwarding processes and Marine spare parts.
• Strong communication and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Responsibilities

• Assist manager with activities and programs
• Provide pre and post sales support related to product, promotions ad services
• Resolve customer's complain through service recovery
• Instill customer loyalty and retention through follow up calls
• Other ad-hoc duties assigned by the manager

Requirements

• Candidate must possess at least a Diploma in any field.
• At least 1 year(s) of working experience in the related field is required for this position.

Interested candidates who wish to apply for the advertised position, please click on “Apply Now”. Alternatively, you may email us an updated copy of your resume.

EA License No: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

We regret that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Business Development Executive (F&B Industry)

Working days: 5.5 days work week
Working hours: 8.30am - 5.30pm
Salary: $3000 to $4000 + Car Allowance $1200
Location: Admiralty

Key Responsibilities

• Responsible for developing new prospects and maintaining existing accounts in the Food Service/ HORECA channels.
• Identify leads and develop strong business relationship with customers
• Maintaining of good rapport with existing customers
• Responsible for driving growth and achievement of monthly sales target
• Managing customer’s account receivables to ensure timely and prompt payment
• Monitor current trends in the industry with competitors and market activities

Requirements

• Min. Diploma in Business Administration or equivalent
• Min. 1-3 years of relevant Business Development / Sales experience in F&B industry (Preferred in Food Service Channels)
• Driving license with own Transport is a must to perform customer visits

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

We are looking for a dedicated and personable Service Operator to join our team. As a Service Operator, you will be the first point of contact for our guests over the phone, ensuring that their requests and inquiries are handled efficiently and with the utmost professionalism. This role is crucial to delivering the exceptional guest experience Mondrian Singapore Duxton is known for.

Key Responsibilities:

• Answer all incoming calls promptly and professionally, directing them to the appropriate departments or handling guest requests directly.
• Process guest requests, such as room service, housekeeping, or maintenance needs, and ensure timely follow-up and resolution.
• Provide accurate information about hotel facilities, services, and local attractions to guests.
• Manage internal communication between departments to coordinate and fulfill guest needs seamlessly.
• Record and log guest requests and any service issues, ensuring clear communication and efficient solution.
• Handle emergency calls and follow hotel protocols to ensure guest and staff safety.
• Assist with wake-up calls and other routine guest service requests.
• Uphold hotel standards in all interactions to ensure a positive and welcoming guest experience.

Qualifications:

• Experience: Previous experience in a customer service role; experience in hospitality or hotel services is a plus.
• Communication Skills: Strong verbal communication skills in English; additional languages are an advantage.
• Technical Skills: Familiarity with hotel phone systems and property management systems is helpful.
• Customer Service: Friendly, patient, and committed to providing exceptional guest service.
• Problem-Solving: Ability to handle guest inquiries or issues calmly and efficiently.
• Team Player: Work collaboratively with all hotel departments to meet guest needs.
• Flexibility: Willing to work in shifts, including weekends, nights, and holidays.

How do I deliver this?

• Tell it like it is- Authentic, honest, you mean it, sincere, true.
• Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.
• I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.
• Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.
• Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gWTJtzuR

• Opportunity to participate in projects across various technology
• Engagement with senior business stakeholders

About the company

Our Client is a market leader within their industry. They have a well-established presence of more than 30 years. With rapid expansion plan, they are now looking for an IT Service Delivery Specialist / IT Business Analyst / IT Project Specialist to be part of their team.

About the job

Your responsibility involves:

• Service Management: Monitor and manage IT service delivery, ensuring services meet established KPIs and SLAs.
• Incident Resolution: Act as the primary contact for incidents and service requests, coordinating responses and resolutions while managing stakeholder expectations.
• Process Improvement: Identify areas for improvement in service delivery processes and recommend enhancements to increase efficiency and effectiveness.
• Stakeholder Collaboration: Work closely with cross-functional teams, including IT support, business units, and external vendors, to ensure seamless service delivery.
• Assisting the project manager to lead project implementation which includes ensuring project adheres to schedule, timeline and risk management
• Maintaining prompt communication and timely reports to business stakeholders on project status while monitoring project progress on issues such as quality, costs, planning and resources.

Skills and experience required

As a successful applicant, you will have at least 3 years of experience in IT Service Management / business engagement / external vendor or IT project management.

Whats on offer

This is an excellent opportunity to join a leading end user environment with exposure to business stakeholder management. You will get the opportunity to lead high value projects with exposure across various technologies.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gWTJtzuR (EA: 94C3609/ R1219669)

Marine Service Engineer

Office location : 8 Boon Lay Way, #03-03/04, Tradehub21
Working Location: On board ship

Working days: 5 days (Mon- Friday)

Working hours : 8am - 5pm

Salary : $2,000-$2,800 basic + OT + Allowances (Gross Salary $3,000 - $4,000)

Job Description

• Conduct periodic inspections, repair, service and maintenance of marine equipment to ensure reliable
  operation.
• Collaborate with clients and superintendents to deliver quality services efficiently.
• Generate reports and present findings to relevant personnel.
• Provide remote troubleshooting support through emails, ensuring customer issues are resolved promptly to maintain high satisfaction levels.
  
  Requirements:
• Diploma in Engineering or equivalent (Electrical/Electronics/Mechanical/Mechatronics).

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Working Days: 5.5 days per week
Working Timing: 9 hours (Monday - Thursday); 9.5 hours (Friday - Sunday)
Working Location: Parkway Parade
Starting Salary: $2000 - $3500

Job Scope :
• To take orders and serve
• Monitor the quality and quantity of all food and beverage items served
• Provide a courteous and professional service at all times
• Maintain high standards of sanitation and cleanliness
• Has shift responsibilities and is accountable to all superiors for the smooth running of the section/area designated
• To attend roll call
• Attend all training assigned by Training Department, Human Resource or the Manager
• Adhere to the operations and procedures and suggest improvements to the superiors

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Overview / Brief

Louis Dreyfus Company is a leading merchant and processor of agricultural goods. Our activities span the entire value chain from farm to fork, across a broad range of business lines, we leverage our global reach and extensive asset network to serve our customers and consumers around the world. Structured as a matrix organization of six geographical regions and ten platforms, Louis Dreyfus Company is active in over 100 countries and employs approximately 18,000 people globally.

Diversity & Inclusion

LDC is driven by a set of shared values and high ethical standards

Diversity is part of our DNA. LDC strives to create a diverse and inclusive work environment where people can thrive regardless of gender, sexuality, ethnicity or background.

Sustainability

Sustainable value is at the heart of our purpose as a company

We are passionate about creating fair and sustainable value, both for our business and for other value chain stakeholders: our people, our business partners, the communities we touch and the environment around us.

We are seeking a highly skilled and experienced senior person to lead our enterprise architecture and AI initiatives. A successful candidate will have a global responsibility to lead number of AI initiatives and will also be a senior leader in Singapore to ensure coordination and collaboration across data science and technology talent, aligned with commercial priorities.

Main Responsibilities:

• Lead the coordination and management of our AI team to develop innovative AI solutions that align with LDC business objectives. Oversee multiple AI projects, ensuring timely delivery and adherence to scope.
• Define and implement AI strategies, roadmaps, and timelines in collaboration with various commercial and technical stakeholders. Promote synergies between AI, Data Science and Analytics at a global level.
• Provide technical guidance and mentorship to AI team members. Establish a framework of technical standards and procedures for delivery of AI projects.
• Cultivate external connections with academia and startups to stay at the forefront of AI innovation. Engage with academic institutions to facilitate knowledge exchange and explore opportunities for joint research projects.
• Manage appropriate vendor relationships and workloads effectively.
• Regularly report to executive steering committees on the progress of AI initiatives and ensure their successful implementation.

Experiences:

• At least 10-15 years of relevant working experiences
• Proven experience in leading AI and data science projects, with a strong track record of delivering results
• Excellent leadership and team management skills, with the ability to inspire and motivate a diverse team of professionals
• Experience in managing vendor relationships and overseeing complex projects with multiple stakeholders
• Knowledge of the commodity trading industry and its unique challenges and opportunities is a plus
• Experience in implementing and managing AI centers of excellence
• Familiarity with enterprise architecture frameworks and digital innovation processes
• Previous experience working in a global organization with a diverse and distributed team
• Strong strategic thinking and problem-solving abilities, with a focus on driving business value through technology and innovation
• Exceptional communication and interpersonal skills, with the ability to build relationships and collaborate effectively with stakeholders at all levels

Technical Skills:

• Knowledge of data science programming languages such as Python
• Proficiency in data science workbench tools and platforms
• Extensive knowledge of data management and data engineering principles
• Knowledge of enterprise architecture
• Experience with innovation and R&D processes, including the ability to drive and manage research projects

Academics:

• Degree/ Masters in Computer Science/ Mathematics/ Physics/ Statistics/ Economics or related field of study

Responsibilities:

• Overall responsible for the support to customers, execution of Standard Operating Procedures related to ITIL Processes such as Incident Management, Event Management and Request Fulfillment
• Manage Major Incidents including management of customer & internal communications, management of internal and external communication bridges with our top-tier customers and escalations up to leadership level.
• Coordinate and collaborate with internal teams to facilitate timely incident resolution and request fulfillment.
• Invoke and manage crisis and security management processes.
• Maintain accurate logs, incident reports and provide comprehensive updates to stakeholders.
• Document all actions in accordance with standard company policies and procedures.
• Act as the senior on shift and ensure proper shift handovers.

Requirements:

• Diploma or Degree in Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent
• 3 years proven experience in managing all aspects of Major Incident.
• At least 4 years of experience in telecommunications within a large-scale business environment.
• At least 4 years of experience in a customer support role, preferably in a technical support or service desk environment.
• Experience with developing training programs and delivering training.
• ITIL V4 Foundation certificate and experience working with ServiceNow.
• Agile, Six Sigma or related certifications
• Having experience in the aviation sector is beneficial.

Additional info:

• Under 12 months contract, renewable
• Ability to work in a shift-based schedule, including weekends and holidays, to provide 24/7 coverage. Timing between 8am to 8pm (non-night shift)

To apply, please visit www.gmprecruit.com and search for Job Reference: 23981

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Responsibilities

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

We are looking for talented individuals to join us in 2025. As a graduate, you will get unparalleled opportunities for you to kickstart your career, pursue bold ideas and explore limitless growth opportunities. Co-create a future driven by your inspiration with TikTok.

Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.

With the enormous growth of live streaming in recent years, our mission is to inspire real-time interactions and help live streamers connect to people from all corners of the globe.

We are looking for passionate and talented engineers to join us to build and optimize a real-time, high-performance, large-scale distributed infrastructure for live streaming in TikTok. You will be deeply involved in the developmental lifecycle of critical product features and collaborate closely with product managers to deliver the best live streaming experience for all live streamers and audience alike.

Global Live Service Arch's Major Objectives are,

1. Ensure Global Live to meet compliance requirements, and promote cross-team architecture governance.

2. Build Global Live architecture with stability, low-latency and resilience to support long-term business development

3. Optimize end-to-end stability and engineering efficiency

Our Key Problems To Solve,

Under the strict Compliance requirements, how to construct Global Live platform with Stability, better Performance (Low-Latency and High-Concurrency), Resilience and Efficiency.

You will:

- Play a critical role in planning and leading large-scale technical projects to lay the foundation for the iterative development and scale of early products

- Participate in developing robust, efficient technology products that serve 1 billion users

- Be a key member in improving architecture to ensure high stability and performance

- Be Involved in researching and applying cutting-edge domain and technical knowledge into products which could benefit world wide TikTok users.

Qualifications

Minimum Qualifications

- Final year or recent graduate with a background in Software Development, Computer Science, Computer Engineering, or a related technical discipline

- Proficient in at least one of the following languages: Go, Python, Java, C++.

- Deep understanding of computer architecture, data structures and algorithms in depth knowledge of common databases and messaging frameworks like MySQL/Redis/Kafka

- Able to work closely with diverse stakeholders and have good communication skills

- Self-driven, positive, cooperative and willing to keep learning enthusiasm at all times

Preferred Qualifications

- Experience in high scalable, highly available, distributed and mission-critical systems.

- Large scale client-facing industry project development experience.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy.

If you have any questions, please reach out to us at [email protected].

About Our client

Our client is a non-profit organisation, headquartered in Singapore. Their mission is to improve public sector capabilities and governance around the world. We believe that when governments are effective and responsive, they will earn the trust of citizens and businesses, which in turn encourages investment and work, and supports national development and prosperity.

They partner with governments in Africa, Asia, Latin America, and the Middle East to build public sector capability and leadership through training programmes, technical projects, and practical knowledge creation and sharing. Examples of these training programmes include programmes that impart critical knowledge and skills, and share good practices in national governance.

The opportunity

They are currently seeking to hire a qualified talent for a Senior Manager/Manager (Programmes) to design, manage and deliver training programmes for the Academy which is the training arm of the organization.

The right candidate will have notable qualifications and a well-rounded understanding of the public sector landscape. They should be well-versed in programme design and implementation, able to lead engagements with government clients, and deliver training in diverse international settings.

Some of the specific job responsibilities are listed below Key Responsibilities:

Key Responsibilities:

• Work with the Deputy Dean (Programmes) and Dean of the Academy to engage external stakeholders, including government clients and a network of subject matter experts, to design and deliver impactful training programmes
• Develop and manage learning interventions (e.g., identifying learning needs, designing curriculum, and evaluating learning interventions) based on CIG’s curriculum framework
• Scope, design and execute projects related to institution building and strengthening of National Schools of Government (e.g. strategic planning and review, organisational design, and internal capability development)
• Identify, engage, and work with subject matter experts and trainers to shape the content, curriculum and learning outcomes of the learning interventions
• Independently manage client engagements, understanding their learning needs, and contextualising learning interventions to suit local public sector environments
• Facilitate workshops and programmes in the countries where our client operates
• Lead and coordinate programme organisation and administration, which includes but is not restricted to management of programme logistics and provision of learner support
• Undertake any other responsibilities related to the establishment and operations of the Academy, as may be reasonably expected given the candidate’s experience and capabilities.

Experience and Qualifications

• Possessed a Humanity Degree or Masters from a recognised university
• For the Senior Manager position, at least 7-8 years’ progressive experience in government and public policy
• For the Manager position, at least 5-6 years’ progressive experience in government and public policy
• Good track record of designing and developing learning interventions targeted at adult learners including blended and online learning

Skillsets & Aptitudes

The ideal candidate should excel in:

• A commitment to excellence and willingness to learn. You should be proactive about ensuring that work is completed to a high standard and within deadlines. You will need to be willing and able to learn through hands-on experience and take on board feedback constructively to improve.
• A strong belief in our mission and goals, with the willingness to learn and grow alongside the organisation.
• Adaptability and resourcefulness, able to find creative solutions to new challenges and opportunities, even if these extend beyond your specific job scope
• Multitasking and managing several concurrent projects with different partners, while maintaining attention to detail

Advantages:

• Love for frequent international travel
• Familiarity in leading and coordinating cross-border, multi-cultural stakeholders across time zones
• Familiarity in working in countries other than Singapore
• Written and spoken proficiency in languages other than English

Work Arrangement

• Our client adopts a hybrid working arrangement which allows for a mix of in-office work and telecommuting.

Interested applicants may email updated CV to Daniel Yuan (R1102385): [email protected]

We regret only shortlisted will be notify

Our client is the largest maritime safety company globally, setting the standard for innovation in design and engineering.

• Provide expert product and service information, addressing complex customer inquiries and resolving issues promptly.
• Process quotes and orders, including custom requests, and coordinate with relevant teams for delivery.
• Develop and maintain customer relationships through proactive outreach and follow-up actions, ensuring exceptional service to foster loyalty.
• Uphold company policies and safety standards, contributing to an inclusive team environment and completing any additional duties as assigned.

Requirements:

• Nitec and above
• At least 2 years of customer relationship management experience in the Marine or Aviation industry.
• Strong problem-solving skills, capable of navigating complex information and adapting strategies as situations change.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Full Title : School Coordinator

Location: Jurong East

Working days: 5 days (Rotate shift based on roster)
Weekday: 11.45am to 9.15pm
Weekend: 8.45am to 6.15/7.15pm
Salary: $2200 - $2800

Key Responsibilities: -

• Establish/identify new sales opportunities, secure sales to achieve Individual Sales Budgets & Enrolment Budget for course base assigned.
• Provide professional sales & products service to all customers' enquiries to convert to enrolment & sales.
• Assisting in organizing events/roadshow to promote Yamaha’s products.
• Conduct Trial Lessons, Open House and Students' Concerts/Graduation events, as planned.
• Ensure smooth operations of music school.
• Assist with the requisition for stores’ stock replenishment and ensure that an adequate level of stock is maintained at all times.
• Perform any ad-hoc duties or projects as assigned.

Requirements: -

1. Candidates must possess at least 1-2 years’ experience in retail industry.
2. Able to play music instrument

Interested personnel kindly contact WhatsApp: https://wa.me/6592994753 (Marcus)

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

ABOUT MORGAN STANLEY
Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, wealth management and investment management services. With offices in more than 41 countries, the Firm's employees serve clients worldwide including corporations, governments, institutions and individuals. For further information about Morgan Stanley, please visit www.morganstanley.com.

ABOUT PARAMETRIC
Parametric is part of Morgan Stanley Investment Management, the asset management division of Morgan Stanley. We partner with advisors, institutions, and consultants to build portfolios focused on what's important to them and their clients. A leader in custom solutions for more than 30 years, we help investors access efficient market exposures, solve implementation challenges, and design multi-asset portfolios that respond to their evolving needs. We also offer systematic alpha and alternative strategies to complement clients' core holdings.

This role is part of Parametric's hybrid working model, which includes working in the office 3 days a week and choosing to work remotely or in the office the remaining days of the week.

ABOUT THE TEAM
The ARC (Automation, Reinvention and Collaboration) team is the innovation arm of Operations at Parametric, with the mission to prepare the group to become the next-gen operations organization. The team works closely with tech, investment and other functions at Parametric to provide the platform, capabilities and enablement for operations to scale up and succeed.

ABOUT THE ROLE
We are looking for a passionate and result-driven product leader with strong technical background and vision for leveraging emerging technologies to drive operational innovation. As the Operations Product Lead in ARC, the individual will play a critical role in driving innovation and operational excellence at Parametric. This role will act as the product owner for the technology systems used by operations teams, bridging the needs between development teams and business users. Additionally, this role will also potentially expand to lead the exploration and experimentation of AI use cases in Operations, working as a close partner to our AI technology teams to leverage AI to enhance operational efficiency and effectiveness.

PRIMARY RESPONSIBILITIES
- Define, prioritize, and manage the product roadmap for the technology systems used by Operations.
- Collaborate with business stakeholders to understand their needs and translate into product requirements.
- Work closely with development teams to ensure that products are delivered on time, within budget, and meet the defined requirements.
- Manage the product lifecycle, including planning, development, testing, deployment, and maintenance.
- Manage and drive execution of department projects and initiatives including Operations technology projects.
- Build and maintain strong relationships with key stakeholders, including senior management, business partners, technology, product and sales functions.
- Effectively communicate product vision, progress, and challenges to stakeholders.
- Identify and explore potential AI use cases for Operations, to collaborate with technology partners to improve operational efficiency, reduce risks, and enhance client experience.
- Represent the team to executive leadership, key stakeholders. This role will serve as a key contact for operations teams in other locations, sales and product teams, portfolio management, client service and technology areas.
- Leads and drives continuous improvement in operations as a member of the Global ARC team. Develop people to be change agents, empowering employees to act on improvements and change quickly - with or without the aid of technology.
- Represent Operations as a key business partner across the organization, keeping Operations at the forefront and actively engaged in business and product decisions. Act as a single point of contact for product management and other business stakeholders by facilitating innovation and a rapid pace of change.
- Lead and mentor junior team members.
- Foster a culture of innovation and continuous learning.
- Performs wide array of developmental functions, including interviewing, performance appraisals, development planning, and corrective action/termination.
- Develop and implement talent management strategies to attract, develop, and retain top talent.

JOB QUALIFICATIONS
- Engineering degree (bachelor / master) from a top tier college
- 10+ years previous experience in product management in financial services industry or consulting
- Prior experience supervising teams preferred
- Ability to function successfully in ambiguous conditions
- Well organized, self-starter with the ability to analyze information and support others
- Ability to plan, prioritize, and meet tight deadlines
- Proven track records of delivering successful technology products
- Experience with agile development methodologies
- Knowledge of data analytics and business intelligence tools
- Familiarity with cloud-based technologies and infrastructure
- Experience with AI is a plus
- Strong written and verbal communication skills
- Must communicate well with all levels of staff and management from all functions
- Resolve issues quickly with a sense of urgency
- Excellent analytical and problem-solving skills
- Logical in approach and successful in a startup environment
- May be required to work coverage during local holidays as markets require


Parametric believes each member of our organization makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. Therefore, this job description is designed to outline primary duties and qualifications. It is our expectation that every member of our team will offer his/her/their services wherever and whenever necessary to ensure the success of our client services.

Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.

Customer Service Manager, Up $7K

Duration: 1 Year Renewable Contract

Working Hours: Mon - Fri: 9.00AM to 6.00PM

Work Location: Central

Responsibilities:

• Reports to the Project Director supporting in attaining holistic Service Levels for various assigned matrices.
• Manage a team to achieve operational objectives through workforce planning, setting Key Performance Indicators (KPIs), execution, and contingencies.
• Provie strategic plans to synergize mailboxes and escalation management to attain timely and professional deliveries with articulacy.
• Plays a pivotal role to work with the various survey managers to drive quality standards and service excellence throughout inbound and outbound workforce.
• Align objectives and setting expectations with Stakeholders on realistic Service Levels versus email volume, timeframe, and other correlating factors.
• Handle internal and external escalations via investigations, incident reporting, findings and providing de-escalation solutions.
• Perform service recovery calls/emails as needed for de-escalation.
• Determining call quality and standards via call audits and calibrations.
• Evaluate and improve current email templates for continuous improvement.
• Ensure team is fully utilized during lull period by initiatives to support continuous productivity.
• Timely reporting to management team and stakeholders
• Conduct coaching and mentoring to the team to improve knowledge, skills and attitudes.
• Conduct year-end appraisals and identifying talents for retention and recognition with Talent Management team.
• Perform other adhoc duties as assigned.

Requirements:

• Possess a degree in related fields.
• Equipped with at least 5 to 7 years in quality service experience with 2 years of managerial expertise.
• Call centers, statistical and/or large data processing background will be advantageous.
• Proficient in MS Word, Excel, and PowerPoint due to intensities of reporting and communication plans.
• Selected applicants are required to complete a training course and passed the assessment test before being deployed to operations.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/9831

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1223746 Tan Eng Kah (Chen Yunjia)

Job Title: Company Director

Responsibilities:

1. Strategic Planning: Develop and execute the company's long-term strategy for growth and profitability in the automotive sector. Identify market trends, competitive dynamics, and emerging opportunities to drive business success.
2. Business Development: Lead efforts to expand our automotive business through new market penetration, strategic partnerships, and customer acquisition. Cultivate relationships with key stakeholders including OEMs, suppliers, and regulatory bodies.
3. Operational Management: Oversee all aspects of the automotive business unit, including manufacturing operations, supply chain management, quality control, and logistics. Ensure alignment with company goals, budgets, and performance metrics.
4. Product Development: Collaborate with cross-functional teams to drive innovation and continuous improvement in automotive products and services. Stay abreast of technological advancements and industry best practices to maintain a competitive edge.
5. Financial Management: Manage the financial performance of the automotive business unit, including budgeting, forecasting, and cost optimization. Drive initiatives to improve profitability, efficiency, and cash flow.
6. Team Leadership: Build and develop a high-performing team of professionals, providing mentorship, coaching, and guidance to achieve individual and collective goals. Foster a culture of collaboration, accountability, and excellence.
7. Compliance and Risk Management: Ensure compliance with all relevant regulations, standards, and industry norms pertaining to automotive manufacturing, safety, and environmental sustainability. Mitigate risks and address issues proactively to safeguard the company's reputation and integrity.

Qualifications:

• Bachelor's degree in Business Administration, Engineering, or related field; MBA or advanced degree preferred.
• Minimum of 10 years of experience in executive leadership roles within the automotive industry, with a demonstrated track record of success.
• Deep understanding of automotive market dynamics, trends, and competitive landscape.
• Strong strategic planning and business development skills, with a proven ability to drive growth and profitability.
• Excellent communication, negotiation, and relationship-building abilities.
• Solid financial acumen, with experience managing budgets, P&L statements, and financial performance metrics.
• Exceptional leadership qualities, including vision, decisiveness, and integrity.
• Ability to thrive in a fast-paced, dynamic environment and lead change effectively.

Benefits:

• Competitive salary and performance-based incentives.
• Comprehensive health, dental, and vision insurance.
• Retirement savings plan with company matching.
• Paid time off and holidays.
• Professional development opportunities.

As a Broker, your role is to generate new leads and convert them into profitable business while retaining clients through excellent relationship building. This will be achieved by focusing on client needs and setting high expectations for results.

To win new business, you should stay updated on competitor information and actively seek out new opportunities through networking and keeping informed about current affairs.

WHAT DO WE LOOK FOR

• Experience in customer-facing roles within logistics and transport are preferred
• 1 to 2 years of experience in cargo brokerage is preferred especially Thai market
• Build a list of potential clients and maintain relationships in the Thai market. Proficiency in English/Thai dialects is essential
• Excellent customer service skills, a client-focused approach, and the ability to build strong relationships are required
• Enjoys working to goals and objectives in a competitive environment
• Excellent phone etiquette
• Ambitious, motivated and willing to learn new skills & industry
• Hardworking and flexible for the working hours
• Organised with the ability to prioritise and multi-task
• Comfortable working towards KPIs and targets
• Ability to travel frequently & often at short notice

WHAT IS IN IT FOR YOU

• Competitive salary with 10% uncapped commission
• 20 day holiday which increases with length of service
• Additional paid leave for wedding, moving house, holiday shopping and more
• Flexible working hours
• Industry leading training programme and on-job mentorship programme
• Opportunities for global travel
• A friendly, fun and very exciting environment enhanced with regular company-funded social events and seasonal parties plus Friday night drinks!

YouTube link

https://www.youtube.com/watch?v=5gWQvonqfPM

https://youtu.be/IafA7yw2f7U

Company Description

WHO IS AIR CHARTER SERVICE?

Are you looking for an opportunity that allows you to travel extensively and work with some of the largest aircraft in the world? Imagine arranging flights for rescue animals or flying into disaster zones, all while racing against time to prevent factory shutdowns. Our team plays a pivotal role in managing a diverse range of charters, from elephants to engines and relief efforts to rally cars. This variety means our Brokers must be both versatile and dynamic, thriving in a fast-paced environment.

JOB DESCRIPTION

As a Broker, your role is to generate new leads and convert them into profitable business while retaining clients through excellent relationship building. This will be achieved by focusing on client needs and setting high expectations for results.

To win new business, you should stay updated on competitor information and actively seek out new opportunities through networking and keeping informed about current affairs.

WHAT DO WE LOOK FOR

• Experience in customer-facing roles within luxury products and services are preferred
• 1 to 2 years of experience in private jet charter brokerage is preferred especially Thai market
• Build a list of potential clients and maintain relationships in the Thai market. Proficiency in English/Thai dialects is essential
• Excellent customer service skills, a client-focused approach, and the ability to build strong relationships are required
• Enjoys working to goals and objectives in a competitive environment
• Excellent phone etiquette
• Ambitious, motivated and willing to learn new skills & industry
• Hardworking and flexible for the working hours
• Organised with the ability to prioritise and multi-task
• Comfortable working towards KPIs and targets
• Ability to travel frequently & often at short notice

WHAT IS IN IT FOR YOU

• Competitive salary with 10% uncapped commission
• 20 day holiday which increases with length of service
• Additional paid leave for wedding, moving house, holiday shopping and more
• Flexible working hours
• Industry leading training programme and on-job mentorship programme
• Opportunities for global travel
• A friendly, fun and very exciting environment enhanced with regular company-funded social events and seasonal parties plus Friday night drinks!

YouTube link

https://www.youtube.com/watch?v=5gWQvonqfPM

https://youtu.be/IafA7yw2f7U

About KPay

KPay Merchant Service Limited (KPay) is a fintech company committed to unleashing the growth potential of businesses of all sizes, with simple and smart technology. Serving over 37,000 merchants in Hong Kong, Singapore and Japan, KPay aspires to be the business platform of choice for merchants across the Asia Pacific. The comprehensive solutions of KPay cover customer-led payment, financial management, operational and digital transformation.

The all-rounded KPay payment solution is simple, seamless, smart and secure. With our one-stop pay-in and pay-out platform, KPay facilitates the financial management with digitalised flow and automated functions. The capital flow is now without friction and border. Unleash the business potential further with KConnect, the merchant operations management platform for seamless system integration. It comes with 90+ operational systems and tools for every industry and dedicated digital transformation consultants offering business advice.

Responsibilities:

• Market Research & Positioning: Conduct market research and competitor analysis to define our product’s value proposition, positioning, and key differentiators.
• Messaging & Content Creation: Develop compelling marketing materials (blogs, videos, social posts, one-pagers, etc.) to educate audiences and communicate product features, benefits, and unique selling points.
• Performance Tracking & Optimisation: Monitor the effectiveness of product marketing campaigns, using insights to refine strategies and enhance GTM efforts.
• Cross-Functional Collaboration: Work closely with product, business development, customer success, brand, and design teams to align messaging and support go-to-market strategies.

Requirements:

• 2 years of product marketing experience in B2B SaaS / Payment / Fintech / POS System, with a deep understanding of the SME market.
• Skilled in articulating product value propositions and simplifying complex technical concepts for diverse audiences.
• Proven success in creating impactful marketing materials that drive engagement and conversions.
• Excellent communication skills, both written and verbal.
• Self-motivated, with a strong sense of ownership and the ability to collaborate effectively across teams.

Service Crew

Working Days: 5.5 days per week (alternating weekly: Week 1 has 5 days, and Week 2 has 6 days).
Working Timing: 9 hours (Monday - Thursday); 9.5 hours (Friday - Sunday)
Working Location: Parkway Parade
Starting Salary: $2000 - $3500

Job Scope :
• To take orders and serve
• Monitor the quality and quantity of all food and beverage items served
• Provide a courteous and professional service at all times
• Maintain high standards of sanitation and cleanliness
• Has shift responsibilities and is accountable to all superiors for the smooth running of the section/area designated
• To attend roll call
• Attend all training assigned by Training Department, Human Resource or the Manager
• Adhere to the operations and procedures and suggest improvements to the superiors

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Benefits:

• Basic Salary up to $3,500 with yearly increment based on performance.
• 6 days work week including weekend (2pm - 2am)
• Night shift allowance given
• Career Advancement Opportunities

Job Description and Qualification:

This is a full time role for a Service Crew located in Suntec. Our client is F&B Industry. This position includes providing friendly and courteous customer service, handling reservations and inquiries over the phone, taking and serving food and drink orders, and managing input into the point-of-sales system. The role also includes basic technical support, such as managing mic checks and the karaoke system. Maintaining a clean and safe work environment is essential, as well as working independently to produce quality results. Effective communication with team members and management, keeping a neat appearance, and being comfortable handling alcoholic beverages are also important. Additionally, the role involves performing any other duties assigned by the superior.

Qualifications:

• Minimum 1 year experiences in F&B industry

Join Our Team of Healthcare Heroines!

Are you ready to make a difference in people's lives? Do you have a passion for caring and a desire to be a part of a dedicated team of healthcare professionals? If so, we have an exciting opportunity for you! We are recruiting on behalf of MyQueen.

About My Queen

Join My Queen, a rising leader in postpartum care and wellness, where you'll not only build a fulfilling career but also contribute to women empowerment and the support of first-time/young mothers. This is a unique opportunity where every day, you’ll have the joy of working with adorable babies while making a real difference in the lives of new mothers.

At My Queen, we believe in empowering women—both our clients and our team—by creating a nurturing, inclusive environment where women thrive. As part of our team, you’ll have the unique opportunity to support new mothers as they navigate this crucial time in their lives, providing care, compassion, and guidance.

We are passionate about fostering personal and professional growth, especially for those who want to make a real impact. As a fast-growing company, we offer ample opportunities to advance in a meaningful career, while contributing to the success of a brand that champions women’s strength, resilience, and well-being.

Be part of a team that’s reshaping the future of postpartum care but also lets you experience the delight of working with cute, lovable babies every single day. Together, we can uplift new mothers, promote wellness, and grow with an organization that's making waves in the industry.

Apply now and join a company that values empowerment, compassion, and positive change!

What to Expect:

Baby Care Duties Include:

• Cleaning, bathing and changing of diapers
• Feeding/Assist in feeding of babies
• Taking note of babies’ temperature, feeding pattern, mental/physical behaviour, and/or other necessary information
• Monitoring of babies’ growing progress
• Guide parents in infection control and baby safety measurements
• Ensure Baby Safety
• Umbilical Care
• Oral and Eye Care
• Assist in any other duties as required by the supervisor or manager

Mummy Care Duties Include:

• Monitoring of Mummies' recovery progress
• Guiding mummies in breastfeeding
• Guiding mummies in baby care techniques
• Assist mothers in understanding and coping with postnatal conditions
• Assist in any other duties as required by the supervisor or manager

Benefits:

• Lunch and Dinner will be provided for Day Shift
• Night Shift and Standby Incentive
• Punctuality Incentive
• Medical Incentive
• Annual Leave
• Learning and Training Opportunities
• Staycation for Birthday in 5-Star Hotel

Care Scheme (Superior to MOH):

• You would be granted a GUARANTEED EXTRA $30,000 total on top of your monthly salary should you stay with My Queen for 5 years!
• My Queen's CARES Scheme is TWICE of MOH's scheme, which only pays out $5,000 ~ $15,000 total in 5 years!

*Apply immediately to find out more, as we have limited vacancies!*

Additional Information:

• Ability to work shifts, including nights, weekends and public holidays
• Day shift: 8am - 8:30pm
• Night shift: 8pm - 8am, with night shift incentives
• 1.5 hours break included in shifts

Qualifications

• Possess certification in nursing care, infant care or other relevant courses.

A Successful Candidate should have:

• Good working attitude with ability to work in a team
• Good interpersonal skills
• Effective interpersonal and communication skills
• Independent and resourceful
• Willingness to learn and to continuously improve
• Strong mindset to remain calm and patient
• Physically fit to carry out daily tasks of carrying infants, and standing for long hours.

*We are looking for individuals who have graduated and demonstrate maturity*

Find out more about My Queen from

Corporate video : https://www.youtube.com/watch?v=70TcqRw5WaA

Website : www.myqueen.asia

My Queen has garnered recognition and media attention,

1. https://youtu.be/DDqbh5PJba8?si=rsylLiAL2nI9qjP1 - My Queen was featured on Channel NewsAsia's Money Mind!

• Singapore Based (Changi)
• 5 days - 8am - 5.45pm
• Salary: $2,300 - $ 2,800
• 1-2 years of experience in parts management within the music instrument industry; Proficient computing skills and familiarity with relevant software and systems.
• Career Progression Opportunities

Key Responsibilities:

• Respond promptly to customer inquiries via phone, email, and online chat, delivering accurate and helpful information.
• Administrative tasks for piano technicians, including scheduling appointments and maintaining accurate documentation.
• Provide customer service to walk-in clients, and handle cashiering duties.
• Proactively follow up with relevant departments on billing matters to ensure accurate and timely resolution.
• Manage spare parts inventory efficiently, ensuring timely ordering and precise tracking to maintain seamless operations.
• Perform various administrative duties, including data entry, filing, and document management, to support the smooth operation of the customer service department.
• Perform any other duties as assigned.

Requirements:

• 1-2 years of experience in parts management within the music instrument industry.
• Proficient computing skills and familiarity with relevant software and systems.
• Knowledge of musical instruments is highly desirable, enhancing your ability to provide expert support.

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Role:

This is a full-time, onsite, Customer Service Role which is located at either our Marina Square or Suntec City locations which are adjacent buildings and less than 5 minutes walk to each other. Although shifts will be allocated to a designated site, there will be an opportunity to man either site due to our flexible shifts policy. It is important to note that both the MBPSports Racket sports sites are within 5 minutes waliking and very easily accessed via public transport and situated in the heart of Singapore,s CBD.

If you are selected,

You will work closely with a tight supportive team inclusive of the CEO and Founder, Administrative Manager, Teacher - Coaches , clients and Co-workers in either Suntec or Marina Square (nearest MRT's - Esplanade, Prominade and City Hall) in the day-to-day activities.

Our company has serviced its CBD Marina Square (main office) site for 22 years as a racket sports site manager and is expanding its services to the adjacent Suntec City building from November 2024. We provide endless opportunities for career progression and better work - life balance.

Responsibilities:

The Personnel shall be competent to perform the following:

1. Attend to incoming phone calls, enquiries and deliveries promptly (mostly our bookings will be managed automatically via our online website and app presence).

2. Attend to walk-in students, teacher-coaches, visitors and site stakeholders with care and empathy.

3. Contact site users of cancellation / rescheduling of sessions and reasons changes are necessary.

4. Man the General Office reception counter and ensure it remains clean and tidy.

6. Manage simple office administrative tasks such as receiving and directing of incoming mails/packages, making trips to Post Office, managing and distributing notifications and letters to teacher - coaches and clients, trays, filing, collating and printing of documents.

7. Call & engage with clients for administrative matters e.g. GIRO forms, support in opening / registering and maintaining online accounts.

8. Perform administrative tasks using basic Microsoft Office e.g. data entry, preparing Word documents & Excel spreadsheets.

9. Assist with other ad-hoc tasks as assigned by the company e.g. assist in maintaining adequate stock levels by re ordering from our vendors as required.

Job Requirements:

Qualities of Personnel:

1. Good communication and interpersonal skills.

2. Able to read, write and converse in English.

3. Warm personality with good customer service skills and telephone etiquette skills.

4. Able to work independently.

5. Good team player with initiative.

Qualifications, Skills & Experience:

1. Preferably 2 years' experience in front desk reception duties (not essential as full training and guidance will be provided within our orientation that will allow those with no experience quickly gain confidence and in the role.

2. Relevant reception / management experience in a sports setting would be highly advantageous.

3. Experience with administrative work using basic MS Office (Word, Excel).

4. GCE “O” level certificate with at least 2 “O” level passes.

Summary:

Contract Period: From 1 Nov 2024 to 31 Oct 2025 (opportunities to extend and grow within the organisation will be made available and offered to suitable candidates)

Working Hours:

Personnel to be deployed at the following hours (a maximum of 44 hours per week):

Shift 1

• Mutually agreed fixed roster for days 7:00am to 4:15pm, inclusive of 45 min lunch break

Shift 2

• Mutually agreed fixed roster for days 1:45m to 10:00pm, inclusive of 45 min lunch break

• Service not required on Saturdays, Sundays and gazetted public holidays

Location (Nearest MRT): Esplanade, Promenade, City Hall