Job Responsibilities

• Perform monthly maintenance and servicing on all project equipment.
• Responsible for troubleshooting, repairing, and testing of project equipment.
• Perform diagnostic, servicing and troubleshooting of faults related to the project equipment.
• Can work independently and be a team player with excellent communication and interpersonal skills.
• Good Electrical/Electronic systems servicing skills & able to learn things fast.
• On-the-Job Training will be provided.

Requirement

• Min NITEC/Higher NITEC/Diploma in Electrical/Mechatronics/Electrical Engineering. Fresh graduates are welcome to apply.
• Prefer candidate to have vehicle for work (motorcycle) due to the nature of work requires frequent travelling.

Responsibilities:

• Reports to the team lead and contact centre manager
• Assist in the documentation of operational procedures
• Respond promptly to and record details of customer enquiries
• Handle and resolve issues raised by customers and record details of actions taken
• Escalate requests and unresolved issues to management

Requirement:

• O level / ITE / Diploma in any discipline
• 1 year exp in Customer Service / Call Centre will be added advantages
• Entry level / no exp are welcome
• Possess excellent customer service, communication and interpersonal skills

Tempserv Pte Ltd
License No : 06C3745
Ivy Ng Siew Hoon / EA. Reg. No: R1102590

• MNC
• Monday - Friday: 8:30 AM - 5: 30 PM
• Location: Jurong East
• Annual Leave from 16 days
• Target variable bonus: 40% of annual pay

Our client is a world leader in HVAC (Heating, Ventilation & Air-Conditioning) equipment & systems, services & solutions.

Responsibilities:

• Oversee a set of accounts, employing an account management process to pinpoint key customers and devise tailored plans for advancing these accounts.
• Identify potential solutions necessary to meet customer requirements, collaborating closely with the Technical Support Team to ensure these options are accessible to customers.
• Spot potential opportunities with both current and prospective customers, and keep them updated on Service Value Added Offerings.
• Spot sales prospects, craft detailed proposals, and orchestrate various processes to guarantee a high level of customer contentment, fostering enduring relationships.
• Address customer grievances by investigating issues with internal stakeholders, internally evaluating potential solutions, and providing recommendations to customers.
• Coordinate routine Service Reviews with customers and Operations teams to discuss ongoing projects and tackle pressing issues.
• Comprehend customer and vertical market demands to determine suitable pricing and selling strategies.
• Draft and review contract terms and conditions.
• Deliver presentations of proposals to customers.
• Undertake any other pertinent duties as assigned.

Requirements:

• Completion of a Diploma program, progressing to a Bachelor's degree in engineering, coupled with a minimum of 2 years of pertinent sales experience.
• Familiarity with HVAC systems, Chiller Plants, Airside solutions, Energy Services, and Building Services would be advantageous.
• Proficiency in reading, analyzing, and interpreting engineering documents. Demonstrated capability to respond effectively to sensitive inquiries or complaints, as well as to comprehend instructions, correspondence, and memos.
• Capacity to identify problems, gather data, establish facts, and derive sound conclusions.
• Motivated to exceed customer expectations by providing options and solutions tailored to their needs.
• Open to acquiring new knowledge and enhancing skills to better serve customers and adapt to evolving offerings.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chua Xue Min (Joesefyn)

EA Personnel Reg. No.: R23113090

· Respond promptly and professionally to customer inquiries and provide updates on shipment status, delivery schedules, and any potential issues or delays.

· Provide customers and other stakeholders with excellent and personalized customers service, meeting and exceeding their KPI and expectations.

· Coordinate with truckers, shipping carriers and other vendors to ensure timely execution of orders.

· Proactively identify and address potential issues or risks related to customer orders.

· Monitor and follow-up on potential orders and bookings.

· Prepare shipping documents such as invoices, Bill of Lading and Notice of Arrival

· Prepare reports based on customers’ requirements.

· Proactively respond to customer enquiries with the intent of providing customer satisfaction and retention

· Ensure all events of orders such as booking details are updated promptly.

· Maintain up-to-date knowledge with port system and any other related shipping systems.

· Develop and maintain a professional and ethical working relation with colleagues.

· Any other duties as assigned by General Manager -Tanks & Chemical Logistics

Responsibilities:

• Delivering fast, friendly and accurate service to all guests
• Welcoming each and every guest with a smile and being genuinely friendly and personable at all times
• Attending to guests’ needs as a primary focus
• Strict adherence to grooming standards
• Demonstrates good work habits such as punctuality, orderliness and tidiness
• Promoting teamwork to achieve set goals/targets
• Maintain operational areas to exceed guests cleanliness, comfort and convenience expectations
• Following all food safety, sanitation and hygiene requirements and practices
• Performing all assigned tasks and procedures efficiently and in a timely manner
• Assisting in the completion of station preparation, stocking and making sure that station area is clean
• Accept additional duties and responsibilities as assigned by Superiors

Requirements/Skills:

• At least 1 year relevant experience.
• Pleasant personality and service oriented
• Hardworking with a positive attitude.
• Ability to work well in a team environment
• Good communication and interpersonal skills
• Ability to thrive in a fast-paced and highly energized working environment

Summary

This role is to service and repair material handling equipment and provide good customer service to ensure customer satisfaction.

Job Description

• Analyse, diagnose and rectify issues on material handling equipment.

• Carry out electrical, electrical and hydraulic repairs on equipment and components.

• Perform scheduled preventive maintenances.

• Perform modification, commissioning works.

• Communicate and attend to site customer’s request.

• Communicate well with internal stakeholders to ensure customer satisfaction.

• Undertake Supervisor’s Instruction

• Perform stock take

• Provide support and guide new colleagues

• Attend trainings

Requirements

• Strong Electrical, mechanical, hydraulic knowledge

• Good computer skills

• Able to speak and write English for handling English speaking people

• Possess valid class 3C driving license ( drive Van )

• Possess customer service mind-set

• Diploma in Electrical / Electronics / Mechatronics / Automotive

• At least 2 years’ experience in the technical field such as MHE, cranes, marine equipment, industrial vehicles.

• Able to work on one’s own

• Willing to take on jobs outside normal working hours

Summary

This role is to service and repair material handling equipment and provide good customer service to ensure customer satisfaction.

Job Description

• Analyse, diagnose and rectify issues on material handling equipment.

• Carry out electrical, electrical and hydraulic repairs on equipment and components.

• Perform scheduled preventive maintenances.

• Perform modification, commissioning works.

• Undertake Supervisor’s Instruction

• Perform stock take

• Provide support and guide new colleagues

• Attend trainings

Requirements

• Strong Electrical, mechanical, hydraulic knowledge

• Good computer skills

• Able to speak and write English for handling English speaking people

• Diploma in Electrical / Electronics / Mechatronics / Automotive

• At least 2 years’ experience in the technical field such as MHE, cranes, marine equipment, industrial vehicles.

The Text Messaging Service Executive in the Crisis Support Team handles incoming texts from our clients in our round-the-clock Care Text service, a text-based service that provides emotional support for those in distress.

He/she decides the required follow up actions, which typically include referring of cases to the Clinical Team for crisis support or counselling. He or she provides frontline support to volunteers who are manning the organization’s Care Text service.

Duties and Responsibilities:

• Conduct initial assessment and classify text messages according to the risk levels. Scope of work includes:

1. Classify text messages on the system
2. Make outgoing text messages where necessary to facilitate assessment
3. Provide first level response to low-risk clients where necessary
4. Provide information on SOS services or on community resources to third party callers
5. Support in the administration and documentation of the processes
6. Refer cases to the Clinical team for follow up actions/ crisis support interventions
7. Coordinate on the activation of emergency support where applicable

• Frontline support to volunteers (SAMs) who are manning the organization’s Care Text Service. Scope of work includes:

1. Assist with care text duties in the event of shortage of volunteers
2. Being activated onsite to support persons in crisis or next-of-kins
3. Support in training and supervision of trainee volunteers
4. Orientate and guide new volunteers who have just started performing messaging duties on their own
5. Support and guide volunteers in the Phoneroom or over online platforms by monitor chats and provide consultation where appropriate
6. Conduct debrief sessions with volunteers where necessary, especially for those who handled text with imminent risks and experienced distress as a result
7. Update volunteers on clients’ development
8. Provide off-site support for volunteers outside of office hours where necessary

Educational Qualification:

• Diploma or equivalent in Social Work, Psychology or in Counselling (preferred)

Relevant Experience:

• On-the-job training available
• At least 1-2 years of experience in the Social Service Sector (preferred)
• Understands the Social Service landscape (preferred)
• Experience in volunteer management or volunteered with other SSAs or hotline operation (preferred)

Behaviour Traits & Attitude:

• Self-motivated
• Good team player
• Possess good interpersonal communication skills
• Willing to perform shift work which includes evenings, overnights, weekends and on public holidays (mandatory)
• Strong analytic and problem solving skills (preferred)

Shift Schedules:

Full Time TMS Executive (40 hours):

Staff will be rostered to work on the following shifts:

Morning 7:30am - 4:30pm, Afternoon 1:30pm - 10:30pm, or Night 6pm - 3am.

Shifts will follow a hybrid arrangement: morning and afternoon shifts are to be done from office, while night is done remotely. Staff can expect to do more night shifts, with a cap of 10 night shifts per month.

Part-Time TMS Executive (20 hours):

Work schedule consists of 20 hours per week, inclusive of weekends and public holidays. Staff will be rostered to work on the following shifts:

(A) 10am - 2pm, (B) 5pm - 9pm, or (C) 9pm - 1am. Shifts will be done remotely.

Objectives of the position:

This role is for the Customer Quality Support for Company’s product distribution where Customer’s feedback & Product Quality requirements / issues are handled. The person will be responsible to handle Customers requirements such as complaints, test data & other technical information as requested. Customer complaints handling will also include the necessary communication with all the stake holders (Customer, Supplier, CS, PP, SVM, LOG). Knowledge in cable testing and specification requirements will be required to understand Customer complaints (technical & logistics).

Key Responsibilities:

1. Manage Customer complaint processes such as acknowledgement of the complaint, updating into SAP, keeping track of the complaint, closure of the complaint & summarizing for monthly reporting. Proper handling of customers’ needs by providing accurate and timely information on enquiries related to cable standards, test reports and handling of customer complaints.

2. Track supplier quality by means of in-coming inspection when required or arise from Customer complaints. Update results in SAP system and release inspected lots according to the usage decision defined. To generate supplier CAR and track for corrective action by liaising with the supplier.

3. Familiar with and comply to international cable testing standards and procedures. Contribute to achieving company & department KPIs through due diligence, duty of care & personal accountability for Quality assurance in all tasks.

4. Liaising with relevant departments to effectively close the Customer complaints

5. Maintain records in SAP

6. Operate Laboratory test equipment when required

7. Assist Customer’s Technical enquiries e.g Product Test Report, RoHS, REACH, CE

8. Supplier claim processes and 8D report.

9. Prepare and issue Customer Test Certificates & COC

10. Assist in other day to day activities related to QA department as assigned by Superior.

Skills & Qualification:

▪ Min. Diploma or Degree in Engineering (Electronics / Electrical) or equivalent

▪ Min. 2 years’ experience in electrical / electronic product testing and qualification. Fresh can also apply

▪ Knowledge in ISO 9001 : 2015 QMS standard.

▪ Must be able to operate lab equipment (calliper, visual scope, resistance checker, High voltage tester).

▪ Prior experience in SAP system is required for this role. Knowledge of cable product testing is an added advantage.

▪ Good written and communication skills

▪ Good customer handling skills and able to communicate to all levels in the organization

▪ Proficient in Microsoft Words and Excel

▪ Addresses present issues immediately and independently

▪ Possess self-confident and willing to share opinions and expertise in discussions

▪ Anticipate potential problems and takes action to avoid crisis

▪ Provide support to colleague in the Department and work as a team to achieve Department goals and targets

Responsibilities:

• Handle customer inquiries and requests within the group chat promptly, providing clear responses and resolving customer queries;
• Communicate effectively and collaborate with other departments to ensure timely and effective resolution of customer issues;
• Cooperate actively with assigned tasks from supervisors, completing delegated tasks promptly;
• Gather customer feedback and suggestions, provide improvement recommendations to relevant departments, and follow up on feedback;
• Maintain regular communication with customers, foster good customer relationships, and enhance customer satisfaction;
• Familiarize oneself with company products and usage, providing accurate and timely solutions and services to customers.

Requirements:

• Proficient in Mandarin communication, with fluent language skills to express and explain issues clearly and accurately for Mandarin speacking client;
• Deep understanding of company products, proficient in utilizing product features to deliver professional service and support to customers;
• Possess teamwork and strong communication skills, capable of coordinating with different departments to solve problems;
• Demonstrate strong sense of responsibility and execution ability, completing assigned tasks on time;
• Possess excellent service orientation and customer focus, proactively addressing customer needs to deliver high-quality service experiences.

Location: Tanjong Pagar;

Working Hours: Monday to Friday, 9am-6pm, with 1.5 hours of lunch break.

• To assist in all Banqueting event and daily operations.

• To ensure that all operational duties by the team are completed on a daily schedule, ahead of time, efficiently and effectively.

• Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude.

• Serving, clearing of dishes. Other ad hoc duties

• To perform any other duties that may be assigned by the Management

Requirements:

• Hardworking with a positive attitude.

• Prior experience working in banquet would be at advantage

• This job required to handle / carry heavy items

Position Summary :

This role is responsible for overall customer service function in Asia.

Role and Responsibilities

• Develop and implement Regional Customer Service strategy and People Development Plan including succession plans and/or organization changes to achieve department's sustainability and meet business needs.

• Develop CS management performance metrics to manage and lead the day-to-day Customer Service responsibilities including monitoring of all deliveries, month-end activities, cross-functional alignment, and communication.

• Maintain strong engagement with stakeholders to ensure conformance to order delivery, fulfilment

and customer satisfaction needed for business success.

• Regular engagement with Global Customer Service to maintain Global-Regional alignment.

• Manage back-orders and/or impact of supply interruptions on customers, provide timely updates and communications to customers by working together with internal and external stakeholders.

• Subject matter expert for all current and future systems and processes used in the Order-To-Cash

(OTC) and Master Data (MD) environment in APAC.

• Tracks key performance metrics, customer service performance data, and generates improvement

opportunities.

• To drive process improvements using data analytics and influence improvements across the

organization.

• Preparing and presenting monthly, quarterly, and annual reports of operations.

• Create a common framework and set of protocols for how we manage customers to support Sales.

• Responsible for Customer Service Team's actions to resolve any customer claims or complaints,

including processing customer returns or credit notes and follow up with logistics / quality for

resolution.

Job Requirements

• Bachelor’s degree in supply chain and or related field

• At least 8-10 years of relevant managerial working experience in a Manufacturing environment

• Knowledge of customer service, trade incoterms and customs procedures

• Knowledge of ERP system

• English -Excellent verbal and written communication skills for handling English speaking people

• Good Interpersonal, Communication, analytical and management skills

• A good team player and positive attitude

• Willing to take new challenges and make a difference.

• Willing to travel within Asia Pacific

Responsibilities

1. Assist superior to achieve set objectives
2. Liaise and communicate regularly with Distributors, and dealers. Market monthly reports to superior.
3. Strengthen Service Network (3S and Service Standard)
   - Continual education and training for distributors/dealers
   - Support Distributors in their service activities including onsite field service
   - Support workshop setup
   - Assist and follow up distributors’ product registration status
4. Technical Support for Distributors and Dealers
   - Support distributors and dealers for technical inquiries
   - MI (Market Information) processing
   - Prepare & issue Technical Bulletin for Dealers
5. Manage product registration and warranty administration
   - Management of distributors and dealers product registration
   - Warranty administration for dealers
6. Any ad-hoc duties assigned by superior

Qualifications

1. Diploma/ITC in Automotive/Mechanical/Marine engineering or equivalent
2. At least 3 years of experiences in Technical Service - Automotive/Marine Engineering
3. Microsoft Office-suite and interpersonal and social skills
4. Able to travel and passion in marine industry

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Chong Lih Siean (Jessy)
EA Personnel Reg No: R1547998

• MNC
• Monday to Friday 9am to 6pm
• Working Location: East

Job Description

• Perform on-site installations, training, maintenance, and repairs for cash processing solutions.
• Handle staging, testing, software configuration, and QA for new installations.
• Troubleshoot customer issues through statistical analysis and reliability evaluations.
• Advise management on customer satisfaction, product performance, and enhancements.
• Support sales activities and serve as the main contact for customers on projects.
• Provide technical support via phone/email, liaising with internal Product Managers.
• Manage parts inventory to prevent losses and ensure accurate records.

Requirements

• Minimum of 3 years’ experience working with and servicing electro-mechanical equipment
• Able to work weekends and after hours on a rostered basis

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd
EA Licence No.: 04C4294
EA Personnel: Tiang Wan Ying
EA Personnel Reg. No.: R1767473

Role and Responsibilities

• Meet & Greet client(s) on the first day of training

• To conduct facilities & safety briefing to client(s)

• To welcome client(s) in a friendly, highly respectful manner and to be the main point of contact for client(s) during their training

• Interacts with client(s) and answers all customer questions especially on course requirement

• Assist with client(s) CAE check-in processes to ensure collection of appropriate pa­perwork

• Security clearance submissions to stakeholder(s) for approval

• Long term pass application submission for internal customer(s)
• Working closely with the other departments (Training, Sales, Technical, Finance and Scheduling) to assist client(s) with any issues/ concerns
• Assist E-entry visa application for client(s)

• Issue Letter of Visa invitation and/or Letter of Business invitation for internal and external customer(s)

• Support on lodging and logistic for client(s)

• Pre-training package information to be sent prior to training

• Send calendar invite to client(s) for meeting(s) and/or other matter(s)

• Coordinates and schedule media tour(s) and/or site visit(s) planned

• Relays information regarding advisories or memorandum(s)

• Monitor and answer any inquiries about products, training and services received via phone, email and online

• Provide quality customer service on every call received and communicate clearly and effectively with caller. Ensure a warm call transfer is done if there is a need for the caller to speak to other department(s) or personnel for assistance or enquiry
  Send survey email to client(s) daily and approach client(s) to share their feedback
• Inventory check and requisition
• Manage the customer lounge hygiene and supplies in order

• Support administrative matter(s) request by client(s)

• Planning, coordinating and organise meeting(s) for stakeholder(s)

• Collect mail, sort, and allocate. Outgoing mails to be recorded prior mailing out

• Incoming and outgoing courier services
  Responsible in accommodating training booking request(s) submitted by airline planner(s)
• Responsible in planning airlines training roster in the Gemini system
• Publish Instructor(s) and Airline(s) confirmed training schedule(s)
• Notify instructor(s) and crew(s) of their planned simulator session(s)/classes/practical drill and all other relevant duties assigned in a timely manner including any last-minute change(s)
• Resolve scheduling and instructor qualification conflict(s)
• Ensure all event(s) are assigned to appropriate regulation(s) 
• Able and willing to perform the scheduling duties of any schedulers and to ensure planning is done within timeline
• Liaison between internal and external customer(s) for classroom booking request and instructor’s assignment
• Any simulator delay/Aircraft on ground, to notify the respective customer(s)
• Ensure crew name(s) are assigned to the training session(s)
• Responsible to review the journey log on the last day of the month
• Responsible to communicate with finance and airline planner(s) on month end closing matter(s)
• To ensure smooth daily operations of pilot training(s)
• Respond to queries from instructor(s), crew/customer(s) and other relevant parties
• Any other duties as may be required

Position Type

CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.

Equal Employment Opportunity

At CAE, everyone is welcome to contribute to our success. With no exception.

As captured in our overarching value "One CAE", we’re proud to work as one passionate, boundaryless and inclusive team.

At CAE, all employees are welcome regardless of race, nationality, colour, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity or age.

• Mon-Fri 8.30am to 5.30pm, Sat 8.30am to 12pm
• Basic up to $4500 + AWS + VB + Hp Allowance + OT claims
• Great Career Progression

Our client is a reliable power protection solutions provider for various industries in Asia.

Job Description:

• Responsible to provide quality service standard to customer.
• Maintain a strong customer relationship.
• Lead the team to complete assigned jobs.
• Guide and train SE/AE/Tech/GW on daily assigned jobs.
• Coordinate all site works with customer/ vendor/ sub-con.
• Conduct tools box meeting/ safety briefing to team prior to start work.
• Provide feedback of AE/Tech/GW performance to the management.
• Provide technical and logistical support to assign sites.
• Send vibration report to customer and save into server.
• Provide on-site and off-site technical advice to customer.
• Resolve technical and logistical problems on the complete range of products provided.
• Provide reports with detail findings and recommendations to customer.
• Generate Method of Statement and Risks Assessment for assigned jobs/ sites.
• Participate in planned routine maintenance and Adhoc works.
• Provide 24x7 customer support through telephone and site attendance.
• Monitor all maintenance activities e.g. battery, coolant, etc.
• Update and report any outstanding issue for assigned sited.
• To lead/carry out overhaul as PIC.
• Support the Assistance Manager to achieve operation objectives.
• Others tasks/project as assigned by Manager.

Requirements:

• Diploma holders or above
• Minimally 2 years of experiences in Genset maintenance, servicing and overhaul.
• Able to use basic hand tools and specific tools where applicable.
• Able to use vibration meter, multi-meter, temperature meter, current (Amp) meter, battery tester, PQA and all other tools and measurement devices.
• Able to connect with all software used in our system for troubleshooting purpose, including, but not limited to QMS, PLC software, ProjectMaker and DiconScope.
• Excellent understanding of electrical and mechanical drawings in order to troubleshoot.
• Able to replace all electrical parts for E and mechanical parts for M.
• Able to carry out levelling, coupling, alignment for M.
• Able to analyse and report in basic QMS and Dicon data (E senior engineer).
• Able to use PLC logic, in basic, for troubleshooting.
• Genset experience is highly preferred.
• Proficient in MS office (Excel, Words, and PowerPoint).

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Siti Masrina binte Mohamed Salleh (Rina)

EA Personnel Reg. No.: R23117792

Key Responsibilities

• Manage after-sales and service activities.
• Responsible for Equipment installations pre-commissioning checks and commissioning on sites.
• Coordinating field work involving troubleshooting, reporting and resolution of any emergent warranty issues.
• Responsible and manage warranty claims and matters and liaising with HQ on any warranty claims and reports.
• Technical back-up to field service staff to ensure technical queries are attended and settled prompt.
• Ensure completion of service task and submission report/expenses.
• Prepare quotation for service and spare parts enquiries.
• Customer relationship management
• Identifying training needs for service engineers/agent. Provide training for customers and staff.
• Contributes to team effort by accomplishing related results as needed.

Requirements

• Diploma /Technical Certificates in Engineering or equivalen
• Min. 3 years relevant experience in servicing of equipment (electrical/electronics/mechanical)
• Able to handle Chinese and dialect speaking customers
• Possess Class 3 driving license

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Ding Xin Er

EA Personnel Reg No: R22106669

Responsibilities

• To conduct preventive maintenance to home appliances product and equipments
• To sustain and maintain machines/equipments and to perform corrective maintenance
• To perform troubleshooting
• To monitor machines and equipments operational performance & condition
• To facilitate day to day operations

Requirements:

• Relevant experiences in home appliances repairing/ maintenance are welcome
• Has motor bike and/or car driving license
• Vehicle provided or own vehicle with allowance

Interested candidates, please forward a detailed resume as MS Word format (DO NOT SEND BY QUICK APPLY) and email to [email protected]

Tempserv Pte Ltd
License No: 06C3745
Attention: Daniel Lee / EA Personnel No: R1989151

• Working hours: 14:30pm-22:30pm

Job Requirements

1. Prefer unmarried and under the age of 28.

2. Able to communicate and type proficiently in Chinese. (essential due to the need to engage with clients in China)

• 工作时间：14:30pm-22:30pm

岗位要求

1、年龄28岁以内未婚男女

2、能熟练中文交流和打字。(由于需要与中国客户进行沟通，因此此项技能至关重要)

COMPANY DESCRIPTION

Montfort Care is a Social Service Agency (SSA) founded by Samuel Ng, BBM in 1998, committed to improving the lives of individuals, families, and the community facing transitional challenges through our network of services and programmes. Since its inception, Montfort Care has been guided by one purpose, that from St Louis-Marie de Montfort: Those whom the world rejects must move you the most.

Today, we are a key contributor in the family, children and senior segments in the social service landscape, offering our services via Family Service centres, a Child Protection Specialist Centre, a community kitchen, home care services, Active Ageing Centres, and the National Anti-Violence and Sexual Harassment Helpline (NAVH).

Montfort Care is committed to grow our portfolio of services and enhance our capabilities to impact more lives. With this goal in mind, we are hiring talent to join our team in our HQ functions, social service support and direct social services. Join us to co-create a community of social service.

RESPONSIBILITIES

The Social Worker is responsible for facilitating change and improving lives for individuals, families, community facing transitional challenges through the provision of social casework.

RESPONSIBILITIES / MAJOR ACTIVITIES

• Conduct casework management, including gathering information, conducting psycho-social assessment, identifying common needs and goals for intervention
• Provide basic counselling as required
• Plan, organise and implement community outreach activities, programmes and group work
• Perform evaluation and prepare reports for administrative investigation and intervention programmes
• Provide information and referral services to link Clients to appropriate social services
• Participate in research

• Possess Degree in Social Work or Degree with a Graduate Diploma in Social Work from an accredited institution
• Possess Degree in Counselling, Psychology from an accredited institution
• Accredited as Registered Social Worker with Singapore Association of Social Workers would be an advantage
• Prior experience as a social worker would be an advantage
• Fresh graduates are welcome to apply

Personal Characteristics & Traits

• People-oriented and have good interpersonal skills
• Excellent oral and written communications skills
• Analytical ability & problem-solving skills to analyse information quickly and accurately, and formulate decisions and make recommendations
• Committed and can-do attitude
• Effective report writing skills
• Team player

Job Responsibilities:

• Attend to customer’s enquiries on job order status, availability and co-ordination of tasks,etc.
• Execution of customer's orders, processing and summarizing the essential informationgiven into the job order form with required attachments.
• Use of Trade-net to provide the Value-Added Service of permit declaration for customers
• Prepare orders for Planner and follow-up with customers when there are incompleteinformation or documents.
• Coordination for booking of chemcare in PSA for DG Isotanks or containers.
• Collate information for planner if there are any changes for the day itself for delivery
• Ensure all delivery orders / weighing tickets are received once job completed and forwardto customers as proof of delivery.
• Closing of job orders for billing once job is completed.
• Prepare documents and arrange for dispatch to deliver to shipping lines / customers.
• Attending to customer's request for quotes, checking of trucking rates, invoice discrepancies etc.
• Takeover the duties of customer service/base oil executive during their absence

Job specification:

• Minimum Diploma (General)
• Minimum 2 years of experience in transport logistics industry
• Candidate with Singapore experience will be an advantage
• Positive attitude and customer-oriented
• Team player with good communication and strong initiative
• Proficient in MS Office
• Good administration and organizing skills

Job Highlights:

• Basic Salary: Up to $2300

• Monthly productivity bonus provided!

• Working Hours: (5 or 6 days' work week option) Weekdays 1.00pm-9.45pm, Weekends 8:30am-6:45pm

• Off Day(s) is/are on a weekday

• Location: Bedok (Opp Bedok MRT)

Key Responsibilities:

• Front Desk Management (enrollment, registration, handle enquiries, billings/invoices/payments etc).

• Maintain accurate student records, ensuring all required documentation is complete.

• Manage students' attendance, class schedules and communicate any changes in the schedule to relevant parties.

• Provide administrative support to instructors to ensure necessary materials and resources are available when required.

• Management of center's cleanliness

• Any other ad-hoc general admin duties as assigned necessarily.

Requirements:

• A Level/Diploma or above holders, minimum 1 year experience in an administrative and customer service role in an education center is required.

• Strong organizational, communication and interpersonal skills, with high attention to details.

• Able to multitask and work in a fast-paced environment.

• Proficient in office software (e.g. Microsoft Office) and administrative tools.

• Willing to work extra hours during month end and school holidays.

How to Apply:

Should you be keen to explore the opportunity, click APPLY NOW button!

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Siti Masrina Binte Mohamed Salleh (Rina)

EA Personnel Reg. No.: R23117792

Who are we?

Job description:

- Handling of import/export shipments worldwide, customer daily inquiry for new booking, provide vessel schedule

- Complete handling of B/L preparation and Docs issuing

- Managing business relationships with vendors/ subcontractors

- Corresponding customers and vendors worldwide via emails in a promptly manner

- Follow-up and coordinate with shipper for commodity classification and cargo ready date

- Create new job files using in-house system and generate booking confirmation to customers.

- Preparing billing invoice to customers & verify invoices from vendor

- Preparing P&L job files for month-end closing

- Maintaining good customer relationships incl. problem-solving

- Managing and implementing department goals and quality guidelines

Requirements:

- 2-3 years experiences in Supply Chain Management/ Container Shipping Industry

- Familiar in Logistics/ Freight Forwarding is a must

- Knowledge and experience in Export declarations and Custom Permit

- Experience in Cross-Border Logistics is of added advantage

- Good knowledge in MS Office suite

- Team player with proactive work attitude

[What you will be working on]

The Customer Relations (CRR) department performs the Corporate Communications role at the College. It oversees matters related to college event management, marketing communications as well as school/corporate visits as part of networking and outreach endeavours.

As a Head/Senior Officer, you will be expected to:

- Manage the operations of the Experience ITE Centre - a centre set up to promote the ITE brand of education to secondary school students

- Promote and market ITE courses to secondary school students, through outreach efforts and programmes

- Plan, manage and support projects related to events for outreach to students, teachers and parents through career fairs, talks, workshops and learning journeys

- Manage student leaders in relation to the promotion of the College

- Aid in the College’s social media engagement efforts

- Assist with other CRR-related functions including branding and promotion campaigns as well as coordination efforts with regards to the hosting of international visitors.

[What we are looking for]

- You are a team player with minimum 2 years’ experience working either in outreach, marketing or corporate communications.

- You should possess good interpersonal and communication skills, able to project manage, multitask and cope well under pressure.

- You believe in and enjoy working with young adults,

- Those who are well-equipped to analyse customer interactions and feedback, identify patterns and trends, and make data-driven decisions to improve customer satisfaction and overall performance indicators, will be considered favourably. 

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.