Job Responsibilities:

• Answer phone calls and handle customer enquiry.
• Assist in preparing quotations and order processing.
• Monitor delivery and liaise with customers.
• Follow up on enquiries and on time payment by customers.
• Maintain good rapport and improve good customer relations.
• Ensure all enquiries and orders are processed, checked,documented and filed.
• Any ad hoc duties as assigned.

Requirement:

• N level / O level / Nitec / Higher Nitec in any discipline or at least 2 years working experience in similar role
• Candidate with Engineering or Technical background will be preferred
• Proficient in Microsoft Office
• Attentive to details, effective follow up skills and customer oriented mindset
• Good interpersonal and communication skills
• 5 working days per week
• Working location : Joo Koon

Intensive in house training will be provided to those without relevant working experience

• MNC, Tuas, Transport (2 ways)
• Heavy travelling, Good exposure and opportunities
• Basic $3800 - $5000,overtime claim
• Overseas allowances, mobile allowance
• Performance bonus
• No experience can apply, On-the-job training

Role & responsibilities:

• Support the Senior/ Service & Commissioning Engineer on site.
• Provide technical expertise and carryout service order assignments from the Service & Commissioning Manager/ Service & Commissioning Coordinator
• Field representative of the company to evaluate, troubleshoot, analyze, repair, test, and return equipment to service as required or instructed by a service order in a safe and effective manner.
• Create daily reports about the performed service tasks and all related issues and send them to the Service Mailbox
• Complete all the required documentation & write reports regarding the work

Requirements:

• Minimum a Degree in Electrical, Electronic, Computer Science or equivalent
• Good, basic, technical insight into electrical, hydraulic and basic mechanical engineering fundamentals
• 1yr of relevant experience in Marine/Oil & Gas industry
• No experience can apply as on-the-job training is provided
• Good communication skills
• Analytical and systematic approach to problem solving
• Basic understanding of programming and industrial control systems is a plus
• Willing to travel abroad heavily
• Willing to work overtime
• Having a great desire to gain more knowledge and skills
• Positive, solution driven, hands on attitude.
• Can work well in a team but having a great level of self-management and independence

Interested applicants, please send your profile to [email protected]

About JobTech

JobTech is the world's leading artificial intelligence and big labour data analytics product company that empowers leaders to develop people for new work realities, driven by real labour market needs and individuals' personal aspiration. JobTech is growing rapidly with global big names customers from both private and public sectors.

About the Team

The JobTech team is an enthusiastic bunch, obsessed with solving human capital business problems in talent development, using deep technology and labour market data. We embrace empowerment and appreciate the depth of every member’s area of expertise. We are hands-on dreamers who are willing to invest in projects and people. If you think you should be part of this awesome team looking to scale faster and better, don’t be shy and let us know!

Job Description

We are looking for someone who is excited to work in an AI start-up and is willing to develop him/herself in the HRTech space. This role would be ideal for someone who is self-motivated and is able to pick-up the relevant industry knowledge quickly.

As a Customer Success Consultant, you will be responsible for managing customer relationships. You will work with your customers on a regular basis to understand their goals, aligning them with the necessary resources to achieve them and guiding their adoption and success within the software. Along the way, you will get to know JobTech's software incredibly well and help your customers fully adopt the platform.

If you’re stimulated by helping others, building relationships and problem solving - whether it’s a business or technical challenge – this is the role for you.

Job Description

• Activation: Lead customer onboarding and serve as a solutions expert to help customers achieve their objectives.
• Renewals & Expansion: Manage account relationships to ensure satisfaction and drive account growth through renewals, upsells, and cross-sells.
• Product Collaboration: Work with the product team to analyze usage patterns, gather user feedback, and contribute to feature development aligned with customer needs.
• Nurturing: Assess customer health, design retention strategies, and deliver training and presentations for key accounts.
• Upselling & Cross-Selling: Promote additional services and products, leveraging customer insights to recommend relevant solutions.
• Communication: Create and manage customer communications and materials, collaborate on success stories, respond to inquiries, handle change requests, and conduct weekly client calls.
• Technical Liaison: Work with technical teams to troubleshoot issues and monitor bug resolution.
• Project Implementation & Management: Oversee project implementations to ensure alignment with customer objectives and successful delivery.
• Monthly QA and Production Release Participation: Provide feedback during QA, sanity testing, and production releases to ensure new features meet customer expectations.

Requirements

• Customer Success Expertise: 5 to 8 years of experience in a customer success, account management, or client-facing role, with a track record of driving customer satisfaction and retention.
• Relationship Management: Proven ability to build and maintain strong, long-lasting customer relationships, acting as a trusted advisor.
• Retention & Growth Strategies: Demonstrated experience in developing and executing strategies that improve customer retention and promote upsell/cross-sell opportunities.
• Account Management: Proficiency in managing multiple accounts, ensuring customer needs are met and expectations are exceeded.
• Problem-Solving Skills: Strong analytical and problem-solving abilities to address customer challenges proactively.
• Communication: Excellent verbal and written communication skills, capable of conveying complex concepts clearly and persuasively.
• Customer-Centric Mindset: Deep commitment to understanding customer needs and delivering solutions that drive value.

Compliance with our strict information security policies is mandatory:

• Policy Compliance: Adhere to JobTech's information security policies and procedures.
• Risk Management: Identify, assess, and mitigate security risks to protect sensitive information.
• Incident Response: Participate in the detection, analysis, and response to security incidents.
• Security Training: Attend regular training on information security best practices.
• Data Protection: Ensure the confidentiality, integrity, and availability of JobTech data.
• Regulatory Compliance: Ensure compliance with relevant legal, regulatory, and
• contractual requirements related to information security.
• Team Collaboration: Work closely with other functional departments to ensure cohesive security measures.
• Confidentiality: Maintain the confidentiality of sensitive information and enforce data protection measures.
• Continuous Improvement: Stay updated on the latest security trends and continuously improve the JobTech's security posture.

Note: We regret to inform that only shortlisted candidates will be notified.

Join a dynamic education provider leading the way in Robotics, STEM, Coding, and Artificial Intelligence.

We are looking for a Customer Service Executive to manage daily operations at our Jurong East education centre, with occasional support at our Punggol branch.

This role is ideal for someone who enjoys assisting students and parents in a tech-forward environment.

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: We handle the logistics while you focus on presenting your best self.
• Clear Communication: Timely updates and guidance throughout the application process.
• Personalized Advice: Leverage our expertise to highlight your strengths and secure the role.

Key Responsibilities:

• Manage walk-in, phone, and email enquiries from students and parents.
• Maintain accurate records and documentation.
• Support the scheduling of classes and handle administrative tasks.
• Assist trainers and ensure coordination between staff and students.
• Occasionally travel to other branches for meetings or to cover staff.
• Work on weekends, as these are our busiest days.

What We’re Looking For:

• Excellent customer service skills and a positive, approachable attitude.
• Strong organizational skills and the ability to multitask.
• Proficiency in English (spoken and written).
• Experience in customer service or admin roles is a plus.
• Familiarity with MS Office (Word, Excel) and Google Drive.
• Willing to work on weekends and travel between centres when needed.

Working Hours:

• 5½ Day Work Week:Weekdays: Monday, Thursday, Friday (1:00 PM – 8:00 PM); Tuesday (1:00 PM – 4:00 PM).
  Weekends: Saturday & Sunday (8:30 AM – 6:00 PM).
  
• 1-Hour break on weekends and 30-minute breaks on weekdays (except Tuesday).

Why Join Us?Be part of a team where your customer service skills are valued and where you can make a real difference in students’ lives.

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Looking for a rewarding career with career progression? Join our team of award-winning bus captains and Operations Team!

We are looking for responsible bus captains(40+ seaters) to provide outstanding service in transporting people between various places—including schools, factories, and offices. Outstanding captains will be promoted to lead teams/projects, and even join the operation team.

The main duties of a bus captain are as follows:

· Pick up and drop off passengers at designated locations

· Follow a planned route according to a time schedule

· Ensure that the trips stay on schedule

· Ensure the safety of passengers both onboard the bus and when alighting

· Obey traffic laws

· Follow procedures to ensure passenger safety

· Keep passengers safe

· Perform basic maintenance (check the bus tires, lights, and oil)

· Keep the bus clean and presentable to the public

· Report all incidences and traffic disruptions to HQ

· May be required to work on Sat/Sun/PH, depending on your allocated trips and your desired income levels

Candidates should have a valid Class 4 driving license and Bus Driver's Vocational License. Heavy vehicle parking will be provided where available.

- Assists in recruitment and on boarding of employees.

- Assists in preparing Employment Contracts

- Administers and processes foreign workers’ immigration matters, Work Permit, S Pass and Employment Pass application, renewal and cancellation, foreign workers’ insurance matters, home leave, etc.

- Provides administrative assistance in the implementation of Company’s HR policies so that overtime, work on rest days and public holidays are properly implemented.

- Monitors the utilization and administration of employee benefits e.g. medical, leave, staff insurance and highlights discrepancies to HR Officer / HR Manager for corrective actions.

- Assists in maintaining and updating employees’ personnel files accurately.

- Working hour 1230 to 1730 (5 days/week)

- Some level of flexi work arrangement

Job Responsibilities:

• Knowledgeable in servicing and maintenance for refrigeration / electrical machines.
• Identifying faults, troubleshoot, and repair various commercial kitchen equipment.
• Performing repair jobs promptly and efficiently.
• Submitting of daily report for servicing & maintenance functions.
• Ensure all documents are updated upon completion of work
• Ensuring all works comply with the appliance standards and Health and Safety Act.
• Perform equipment quality compliance check.
• Work closely with direct superior to maximize repair rates.
• Maintaining service vehicle in good condition.
• Maintain the work bay and workshop areas in orderly and safe working conditions and exercise good housekeeping practice.
• Any other duties as assigned.

Job Requirements:

• Hands-on experience in installation, maintenance, troubleshooting and/or repairs in electrical machines and mechanical diagnostic skills.
• Possess a valid Singapore class 3 driving license is preferred.
• Other relevant skills or experience we will consider to be of benefit.
• Basic and/or excellent written (English).

• Responsible for taking orders and serving food and beverages to guests
• Polite, friendly and well grown
• Verifying the identification and age of any customers who order alcoholic beverages
• Submit food orders to the kitchen staffs
• Ensure customers satisfied with their meal
• Work with kitchen staffs to resolve any complaints and process customer payments

Roles & Responsibilities

Official working hours: 5 Days (8:30am – 6pm)

Salary: Basic $3500 - $5000 plus Overtime (Depend on experience)

Working location: Tuas

• To carry out field service attendances on troubleshooting & repair hydraulic systems onboard marine vessels and willing to travel in short notice.
• To carry overhauling of machinery, such as cranes, HPU, windlass on ship, in ship yard and in our workshop

Requirements

We are looking for an experienced mechanical/Hydraulic Service Engineer able to work under pressure and independently with troubleshooting experience on hydraulic equipment.

• Have knowledge and understanding of operated machinery in a heavy industry environment and hydraulic system.
• Able to troubleshoot hydraulic and mechanical faults
• Able to supervise a team of workers at Anchorage and Docking repair for both local and oversea assignment
• Nitec or higher in Mechanical Engineering or equivalent
• At least 2 years of working experience in the servicing & repairing of Hydraulic equipment and Troubleshooting
• Pro-active team player, with the positive working attitude
• Capability and willingness to put extended working hours as work completion urgency demand
• An experienced multi-disciplined technician from the construction industry will be considered

Job Summary:

• Permanent Full-time
• Basic up to $3000
• 6 days work, Monday - Friday 8.45am - 5.45pm, Sat 8.45am - 4.00pm
• Location: Nearest MRT Brighthill / Upper Thomson

Job Scope:

• Assist clients with their accident reporting
• Advise clients on the claims and repair procedure
• Follow up with workshop on status of repair and update clients
• Follow up with surveyors and insurance to ensure prompt payouts
• To assist with general queries from clients at reception counter

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*
We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Raymond Ng Jun Han | EA Personnel No.: R1657009

The role is on Sales Executive Support and the main job duties are: -

- Responsible for archieving and growing company revenue.

- To develop new business and increase base and identifies marketing opportunities of new customers.

- Promote and perform the company's brand name to expand the market share in order to widen buisiness opportunities.

- Strong understanding of date and customer insight to create compelling communications to different segments/users.

- To prepared & monitor sales volume and revenue on a regular basis.

Qualification : -

- Good MS Office skills

- Good communication skills

- Entry level candidates are welcome/experienced person whose major in Mechanical engineering or who is interested with marine engine machinery.

Responsibilities:

• Coordinates digital solution implementation
• Assists in testing & Commissioning of digital solutions
• Supports Troubleshooting on field
• Basic Service, IoT solution configurations
• Monitors and responds to Events/Alarms of installed based at command centre
• Logging of activities, daily monitoring of status & backup management
• Liaises with 3rd party command centre for incident management
• Works directly with operations & field engineers onboard installed based
• Reacts and advises on Failure mode rectification
• Supports Root Cause Analysis and troubleshooting remotely

Requirements:

• Diploma /Degree in Engineering
• Minimum 2 years of Marine /Operations and Field Service experience
• In Depth offshore /marine system (equipment level & control system level) understanding
• Prior maintenance planning know how
• Basic Understanding of construction drawings (SLD & PNID)
• Basic IT programming knowledge preferred
• Has high integrity, mature and self-motivated
• Organisational and time management skill is a must
• Enthusiastic and passionate
• A team player with good interpersonal skills and able to work well with both internal and external stakeholders

Our Addresses and Working Hours:

Pioneer Yard

50 Gul Road, Singapore 629353

(Islandwide transport provided)

Mon - Thu: 8:00am - 5:15pm

Fri: 8:00am - 4:30pm

Interested candidates are invited to send us an updated resume with your current and expected salary and earliest availability.

We regret that only shortlisted candidates will be notified.

Please note that your personal data disclosed to Seatrium Limited and our group of companies, shall be used for the purposes of evaluation, and processing in accordance with our recruitment processes and policies. By providing your personal data, you have consented to the aforesaid purpose under the provisions of the Personal Data Protection Act 2012.

Position Summary

Responsible for overseeing a team of service technicians and ensuring the successful completion of various technical task assigned by the engineers. Assist in Coordinating between customer and technicians to ensure daily smooth operational assignment is achieved. To oversee the timely and successful execution of all assigned service tasks to the team, record work activities hours into system. Provide support to the Service Division in all administrative work so as to ensure the smooth day-to-day operation of the team.

Responsibilities

1. Maintain accurate records, prepare daily job sheet, and manage documentation related to service operations.

2. Maintain strong communication with internal/external call-in customers, addressing their inquiries and concerns promptly and professionally.

3. Ensure that the service department daily operational complies with relevant regulations and internal company quality standards.

4. Collaborate with vendors and suppliers to procure necessary materials and services

5. Maintain data integrity and accuracy in SAP CS module by inputting data for the purpose of creating service notification, service orders, purchase requisitions, picking lists, delivery notes, Invoices, etc.

1. Work with Finance, Hub & CCC to ensure accurate documentation of service claims, invoices and final statement of account.

2. Plan and secure the handover of completed projects obligations from the Project Department and advise on any special terms and conditions committed to clients. Highlights to responsible Service Engineer / Service Operational Team on such commitments.

3. Monitor man hours, efficiency and productivity captures in SAP against budget so as to ensure proper resource utilization while maintaining service profitability.

4. Ensure the submission of inspection documents are timely and in compliance with local statutory board’s requirements (if any).

5. Coordinate and assist service engineers and/or immediate superior in monitoring work in progress and following up on service jobs so as to ensure providing optimum level of support to the service team in fulfilling department’s targeted profitability and meeting customer satisfaction.

6. Coordinate with service executive/engineers for all service requests and keep customers informed on progress of services so as to meet customer service standards.

7. Extract and input labour hours & travelling time into SAP CS Module of all service staff and ensure information is constantly and accurately updated and maintained for monitoring and analysis of productivity levels.

8. Creation of new Customers master in the SAP system (taking into account no duplication occur) include issuance of AR credit form for Credit Controller to generate finance view.

9. Handling of Service Division incoming telephone calls according to Company’s Telephone Etiquette Service Standard

10. Analyze existing administrative processes and identify opportunities for optimization and efficiency improvements.

11. Proactively identify and develop an effective assessment mechanism to track and measure team’s performance and deliverables on a regular basis. This includes analyzing individual performance and to derive corrective action plans if necessary.

12. Plan and coordinate within service department; meetings all direct reporting timely to ensure effective communications of work quality, leave arrangement, improvements and etc.

13. Assist Service Engineers in arrangements of Load Test PE/Transport/Load/Technicians before expiry date up to billing and handover certificates to Customers.

• Assist in organizing and scheduling manpower within the department
• Oversee projects technically, attend yard meetings as needed
• To lead a team of skilled machinists to perform precision on-site machining services on client equipment and machinery
• Set up and operate various in-situ machines for precision work
• Perform tasks both on-premises and at customer sites, which could be local or international.
• Read and interpret technical drawings and documents to find repair solutions.
• Complete jobs within the shortest possible time frame and coordinate all aspects as directed by the Department Manager
• Regularly update your manager on manpower schedules and project progress. Clear communication ensures that all team members are aligned with project goals and timelines.
• Conduct machine tool preventive maintenance as needed.
• Use all prescribed safety equipment and comply with OSHA rules

• Reporting of accident and filing of accident reports
• Arrangement and attending of survey for damage assessment
• Able to raise repair estimates and handle cost finalisation
• Be familiar with claims documentation and processes
• Have strong knowledge of traffic rules and regulations
• Proficient with Microsoft Excel and Word
• Able to work independently with minimum supervision
• Rumeneration is based on work experience
• 5.5 days work week

Job Summary:

• Permanent Full-time
• Basic up to $4700 + AWS + VB
  Transportation allowance S$880 for those own car for business purpose
• Monday - Friday 9am - 5.30pm
• Location: Nearest MRT Expo

Job Scope:

• The role involves preparing service and spare parts quotations, executing repairs and commissioning for gas and water quality analyzers, and diagnosing technical issues.
• Responsibilities include maintaining customer relationships, addressing service concerns, assisting with Factory and Site Acceptance Tests, identifying preventive maintenance contract opportunities, and conducting product training for end-users and distributors.
• Adherence to company procedures and safety protocols is essential throughout all tasks.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*
We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Raymond Ng Jun Han | EA Personnel No.: R1657009

Responsibilities:

• Assist in coordinating and scheduling training programs, workshops, and seminars for employees.
• Track employee training records, ensuring that mandatory training is completed on time.
• Assist with administering and manage the company's insurance policies, acting as the primary point of contact for all insurance-related matters, including employee and corporate coverage.
• Liaise with insurance providers to ensure all policies, both corporate and employee-related, are up-to-date, addressing any issues and ensuring smooth policy administration. Assist with recruitment, onboarding, and compliance for local and foreign interns/apprentices.
• Handle work passes, visas, and regulatory requirements for foreign candidates.
• Assist in identifying, evaluating, and selecting IT service providers for server hosting, software development, and data security, and establish service agreements outlining responsibilities and expectations.
• Act as the primary point of contact with the IT service providers, ensuring smooth day-to-day communication, service support and issue resolution.
• Assist in implementing and maintaining ISO certification, ensuring compliance through documentation, internal audits, and training support.
• Liaise with external auditors and departments to facilitate audits, address non-conformities, and report on ISO performance metrics to management.
• Maintain accurate and organized filing systems for all documents.
• Minutes taking, prepare reports and presentations as needed by management.
• Manage and maintain executive’s calendars, including scheduling appointments, meetings, and coordinating logistics.
• Other ad-hoc duties as assigned.

Requirements

• Diploma or Bachelor's degree in Business Administration, Human Resources, Accounting or a related field.
• Proven experience in an administrative or coordinator role, preferably with exposure to L&D, insurance, or HR-related tasks.
• Excellent organizational and multitasking skills.
• Strong communication skills (both written and verbal).
• Ability to generate professional minutes of meeting and presentations.
• Ability to handle sensitive information with discretion and maintain confidentiality.
• Strong problem-solving abilities and attention to detail.

Interested candidates, do send your resume to [email protected]. Shortlisted candidates will be notified through email for an interview.

The main objective of this role is to support GustoMSC's customers in keeping the company's offshore equipment, such as heavy lift cranes, electrical and hydraulic jacking systems, skidding systems, and fixation systems, fit for purpose and safe to operate. As a Service and Commissioning Engineer, you will represent GustoMSC while performing inspections, installations, commissioning, repairs, upgrades, and troubleshooting on this equipment worldwide.

Duties & Responsibilities

• Ÿ Perform inspections, installation, FATs, commissioning, repair, upgrading, troubleshooting, and related service work on GustoMSC’s GLC-2000-ED-SB cranes, NG-9000C jacking systems, and other similar GustoMSC offshore equipment at a software, electrical, hydraulic, and mechanical level.
• Ÿ Supervise maintenance on the assigned GustoMSC equipment such as the GLC-2000-ED-SB cranes and NG-9000C jacking systems.
• Ÿ Provide client support during rig moves and jacking trials involving GustoMSC equipment.
• Ÿ Advise customers on the use, spare parts, maintenance, and potential updates/upgrades for GustoMSC's crane, jacking, and other offshore systems.
• Ÿ Prepare work method statements and accurate, thorough reports related to servicing and maintaining GustoMSC equipment.
• Ÿ Provide technical customer support from the office on GustoMSC's crane, jacking, and other offshore product lines.
• Ÿ Be available for 24-hour callouts when issues arise with GustoMSC equipment.
• Ÿ Carry out work on GustoMSC systems to the highest quality standards.
• Ÿ Conduct pre-job meetings and toolbox talks specific to GustoMSC equipment.
• Ÿ Promote a safety and quality culture around the use and maintenance of GustoMSC designs.

Skills & Experience required.

• Ÿ Vocational Diploma or Certificate or Associate Degree in mechanical, hydraulic, mechatronics, or electrical engineering and/or Bachelor's Degree or University of Applied Sciences Degree in mechanical, hydraulic, mechatronics, or electrical engineering, with a focus on heavy industry or offshore equipment.
• Ÿ Approximately 5-15 years of relevant work experience in maintaining and servicing GustoMSC's GLC-2000-ED-SB cranes, NG-9000C jacking systems, and other similar offshore equipment, including experience in leading a multi-disciplinary commissioning team.
• Ÿ In-depth knowledge of the technical specifications, operation, and maintenance requirements of GustoMSC's crane, jacking, and other offshore product lines.
• Ÿ Ability to troubleshoot, repair, and upgrade GustoMSC equipment at a software, electrical, hydraulic, and mechanical level.
• Ÿ Experience in leading a multi-disciplinary commissioning team.
• Ÿ Proficient in Microsoft Office applications, especially Excel, Word, Outlook, and PowerPoint, for reporting and documentation related to GustoMSC equipment.
• Ÿ Fluent in written and spoken English for effective communication with GustoMSC's international clients.
• Ÿ Strong reporting and customer service skills to support GustoMSC's aftermarket services.
• Ÿ Safety-conscious and able to follow procedures and policies specific to working on GustoMSC offshore equipment.
• Ÿ Willingness to work abroad, including offshore, and be available for evening/weekend work when GustoMSC equipment requires attention.

Quality Essential Desirable Qualifications:

• Vocational Diploma or Certificate (e.g., BTEC, City & Guilds, NVQ) or associate degree in mechanical, hydraulic, mechatronics or electrical engineering and/or
• Bachelor's Degree or University of Applied Sciences Degree in mechanical, hydraulic, mechatronics or electrical engineering
• Bachelor's Degree or University of Applied Sciences Degree in mechanical, hydraulic, mechatronics or electrical engineering

Experience:

Minimum 5 years

Quality Assurance

• Ÿ Comply with quality assurance procedures, contribute to quality improvements, and suggest preventive/corrective actions to enhance quality.
• Ÿ Ensure all work on GustoMSC equipment meets company standards by implementing quality control measures, maintaining records, and participating in audits.
• Ÿ Identify quality issues, report non-conformances, and assist in developing quality improvement initiatives for GustoMSC's aftermarket services.

Training

Participate in training where required.

Health, Safety and Environment

• Ÿ Carry out all duties safely and in compliance with health & safety policies, procedures, and regulations.
• Ÿ Identify and report any safety hazards or unsafe conditions related to GustoMSC equipment.
• Ÿ Promote a strong safety culture and lead by example in safe work practices.

Join a dynamic education provider leading the way in Robotics, STEM, Coding, and Artificial Intelligence.

We are looking for a Customer Service Executive to manage daily operations at our Jurong East education centre, with occasional support at our Punggol branch.

This role is ideal for someone who enjoys assisting students and parents in a tech-forward environment.

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: We handle the logistics while you focus on presenting your best self.
• Clear Communication: Timely updates and guidance throughout the application process.
• Personalized Advice: Leverage our expertise to highlight your strengths and secure the role.

Key Responsibilities:

• Manage walk-in, phone, and email enquiries from students and parents.
• Maintain accurate records and documentation.
• Support the scheduling of classes and handle administrative tasks.
• Assist trainers and ensure coordination between staff and students.
• Occasionally travel to other branches for meetings or to cover staff.
• Work on weekends, as these are our busiest days.

What We’re Looking For:

• Excellent customer service skills and a positive, approachable attitude.
• Strong organizational skills and the ability to multitask.
• Proficiency in English (spoken and written).
• Experience in customer service or admin roles is a plus.
• Familiarity with MS Office (Word, Excel) and Google Drive.
• Willing to work on weekends and travel between centres when needed.

Working Hours:

• 5½ Day Work Week:Weekdays: Monday, Thursday, Friday (1:00 PM – 8:00 PM); Tuesday (1:00 PM – 4:00 PM).
  Weekends: Saturday & Sunday (8:30 AM – 6:00 PM).
  
• 1-Hour break on weekends and 30-minute breaks on weekdays (except Tuesday).

Why Join Us?Be part of a team where your customer service skills are valued and where you can make a real difference in students’ lives.

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

• Basic Salary + High Commission + Variable Performance Bonus (earn up to $4000)
• 5 days/6 days work week
• Medical Benefits
• Staff Purchase Discounts

• MNC, 5 days, Tuas, Transport
• $4000 - $4500 basic, allowances,overtime claim
• Frequent travelling
• Candidates with no experience can apply
• Mentorship will be provided

Summary:

Our client is seeking for a motivated and technically skilled Junior Service Engineer to join their team. Candidates with relevant qualifications but no experience can apply. In this role, you will support senior engineers and handle service orders from their Service & Commissioning Manager and Coordinator. You will be responsible for evaluating, troubleshooting, repairing, and ensuring the safe return of equipment to service. This position offers hands-on experience and opportunities for learning and growth in a dynamic environment.

Job scope:

• Assistant Senior/Service & Commissioning Engineer on-site
• Execute service orders and assignments as directed by the Service & Commissioning Manager or Coordinator.
• Serve as the field representative to assess, troubleshooting, analyze, repair, test and return equipment to service based on instructions from service orders.
• Create daily reports on completed service tasks, issues encountered, and resolutions, sending them to the service mailbox.
• Complete all required documentation and submit reports related to service tasks.
• Ensure that all services are conducts in a safe and effective manner, adhering to company and industry standards.

Requirements:

• Minimum a Degree in Electrical, Electronics, Computer Science or related field.
• Candidates with no experience can apply as training and mentorship will be provided to develop technical skills and industry knowledge.
• Strong foundational knowldge of electrical, hydraulic, and mechanical engineering fundamentals.
• Analytical and systematic problem solving.
• Basic knowledge of programming and industrial control systems is a plus.
• Willing to travel abroad frequently for assignments.
• Able to work overtime when neccessary

Interested applicants, please send your resume to [email protected]

Business Development

1. Generate new inquiry from prospects

2. Provide technical selection & propose a sell quotation

3. Receive order confirmation from prospect and place order

4. Receive the goods from forwarder and deliver to project site

5. Collect the payment from customer

After sales service

1. Generate new inquiry from site visit on install base

2. Promote after sales service & propose a servicing

3. Receive order confirmation and place spare parts order

4. Receive spare parts and engage with sub-contractor for site work.

5. Job closing

SALES MANAGEMENT

1. All quotation needs to record down in master quote serial number

2. All costing need use standard costing template

3. All official quotation needs to convert to pdf and send a copy

4. All native file need to save in share folder

SALES STRATEGIC

1. Monthly meeting on sales performance with project list and customer visit record;

a. Sales performance on project list

b. Order execution & job status

c. Forecast for monthly sales.

ORDER EXECUTION

Approval on quotation value, minimum gross margin & issue purchase order need to follow approval matrix.

1. Responsible for arranging all of the incoming shipments, including prepare purchase request, estimated landed cost, purchase order.

2. Track the incoming shipment status and timely update to sales team/customer, prepare VAT/import documents for clearance purpose.

3. Responsible for communicating and connecting with the factory, and coordinating the shipment of goods; manage of custom clearance agency and ensure goods will be clear out in time without additional charge, dealing with warehouse team for import shipment unloading and goods receiving.

4. Sample request from supplier, prepare related data and submit into system, track the sample status.

5. Conduct statistics on the foreign trade receipt ledger and follow up on the payment status of orders.

6. Warehouse management, manage daily warehouse movement, ensure warehouse goods are in good condition, physical stock is always same with ERP system.

7. Processing purchase order from customer including record in ERP system, arrange delivery, checking the payment status and follow up regularly with seller/customer.

8. Coordinate with warehouse team for outbound activities, ensure warehouse team picking and packing as our delivery request.

9. Manage the delivery service, ensure customer ordered goods deliver to customer with good condition, meet requested delivery time and other requirements.

10. Assist seller on monitor inventory movement and order status, remind seller for slow moving stock and help to follow up with customer for repeat order status.

11. Complete other transactional tasks assigned by superiors

Requirements:

1. Bachelor's degree or above,

2. Graduates majoring in logistics management, international trade and Business English are preferred.

3. Priority given to those with experience in tracking large customers, foreign trade, and freight forwarding.

4. Proficient in English, familiar with daily communication foreign languages, able to communicate fluently with foreign clients.

5. Proficient in using office software such as WORD, EXCEL, PPT, etc;

6. Have a spirit of teamwork and mutual assistance, and be able to closely cooperate and collaborate with relevant departments.

7. Clear, meticulous, and organized thinking.

8. Hard working, strong sense of responsibility, positive and upright attitude.

Responsibilities

• Coordinate with customers on shipment and delivery enquires
• Providing prompt and professional attention to all their requests or problems
• Process all job orders into the system promptly and accurately
• Generate job instructions to relevant operations team accordingly to customer’s request correctly and on timely
• Liaise with different internal department & external contractor when required
• Pre-plan operations such as container trucking for Import and Export shipment depending on the complicatedness of the commodity and arrange special equipment such as cranes
• Timely monitoring and update of vessel details via Port net
• Build and maintain good rapport with customers to fulfil their requirement
• Respond to emails, phone calls, and other forms of correspondence.
• Prepare job sheets for account’s department to generate customers’ invoices

Job Requirements

• Have passion in customer service, friendly and possess good attitude with previous service experience in logistics will be an advantage
• Diploma holder or its equivalent with 2 years of work experience
• Good phone etiquette, problem solving, good communication and organization skills
• Able to work independently and resolve issues arising from late deliveries, customer complaints, etc..
• Customer service oriented, team player with initiative and willing to take on responsibilities
• Ability to respond to ad-hoc and urgent demand on timely and professionally

Responsibilities

• Coordinate with customers on shipment and delivery enquires
• Providing prompt and professional attention to all their requests or problems
• Process all job orders into the system promptly and accurately
• Generate job instructions to relevant operations team accordingly to customer’s request correctly and on timely
• Liaise with different internal department & external contractor when required
• Pre-plan operations such as container trucking for Import and Export shipment depending on the complicatedness of the commodity and arrange special equipment such as cranes
• Timely monitoring and update of vessel details via Port net
• Build and maintain good rapport with customers to fulfil their requirement
• Respond to emails, phone calls, and other forms of correspondence.
• Prepare job sheets for account’s department to generate customers’ invoices

Job Requirements

• Have passion in customer service, friendly and possess good attitude with previous service experience in logistics will be an advantage
• Diploma holder or its equivalent with 2 years of work experience
• Good phone etiquette, problem solving, good communication and organization skills
• Able to work independently and resolve issues arising from late deliveries, customer complaints, etc..
• Customer service oriented, team player with initiative and willing to take on responsibilities
• Ability to respond to ad-hoc and urgent demand on timely and professionally