- Field service work / Workshop repairs: attend site and perform field work, ie. breakdowns, preventative maintenance, install and commissioning. Workshop tasks: dismantling, assembly, cleaning of parts and using of precision equipment and machinery and apply safety and health rules and taking into consideration the actual site conditions.

- Planning Coordinates: preparation and control of all material, equipment and documentation needed for site activities and organized them in accordance with contractual and supplement documentation

- Repair: Conducts detailed inventories and inspections to determine necessary maintenance and reports. Troubleshoots and repairs equipment and recommends changes such as new equipment or modified procedures to improve performance and customer satisfaction.

- Reporting: prepares all technical and work reports to be signed by customer representative

- Customer regulation: obtaining certain passes or attending classes for commencing of works.

* Nitec certificate or 2 to 5 years xperience working as turbochargers on marine vessels or mechanical fitter or diesel fitter

* Knowledge of turbocharging would be an advantagaeous

* Strong in service delivery and troubleshooting

* Customer centric

* Team player

Job Description & Requirements

We are looking for a positive individual with critial thinking skills to manage our fleet of vehicles.

Responsibilities:

• In charge of overseeing/overlooking and arranging of organisation's fleet of vehicles' routes
• Develop good working relationship with drivers and customers
• To liaise with customers for any queries
• To liaise with internal team with regards to operational matters
• Strong in operations and customer service-related industry
• Handling day-to-day operation independently
• Other duties as assigned

Requirements:

• Billigual
• Positive with critical thinking skills
• Friendly and pleasant deposition, self-motivated and service oriented mindset
• Strong communication and interpersonal skills
• Attention to details, excellent team player and able to multi-task in a dynamic work environment

Note:

• 3 minutes walk from Gul Circle MRT
• This position is based on property site
• Willing to work 6 days

• Create of job orders and process customers order
• Answering client queries about product specifications and uses.
• Maintaining client relations.
• Coordinate sea freight shipment.
• Updates the outstanding trading sales and purchases.
• Preparing document quotation, performa invoice ,sales contrats,commercial invoices,packing list certificate of origin.
• Preparing letter of credit,and other related bank correspondences.
• Receive customer order, handle customer payment and liaise with customer for shipment confirmation.
• Undertake any other assignments, which the management may request from time to time
• A candidate should possess a positive mindset and a proactive "Can Do" attitude.
• Having knowledge of the shipping line would be advantageous.
• Applicants without prior experience are welcome to apply.

· Design and produce printing artworks/FA according to customers’ requirement

· Handle telephone calls and emails

· Ensure diligent follow up, negotiate and close sales with customers

· Provide administrative support to sales team inclusive of preparing sales quotation, issuing of job sheet, artwork approval, etc and filing of documents

· Coordinate timely delivery of goods

· Liaise with production on print job requirement

Job Description:

• Order processing duties including but not limited to order entry, order amendments, order status notification, and order expediting.
• Attend and respond to all enquiries and customers’ feedback by telephone, fax and emails on timely manner.
• Provide professional service and advice to customers pertaining to products.
• Preparation of quotation and send to customers by telephone, fax or email.
• Follow-up on outstanding order and perform call-backs to customers if necessary.
• Perform close follow-up and internal co-ordination with customers, logistics and warehouse to ensure timely delivery.
• To liaise at all times with all team members and work as a team to achieve the sales targets.
• Prepare proforma invoice for the accuracy of the orders.
• Any other ad-hoc tasks and duties as assigned.

Job Requirements:

• Minimum “O” / Diploma levels.
• 1-2 years of experience in customer service-related roles.
• Competence in PC skills (MC Microsoft Office)
• Must be a team player, independent, positive working attitude and able to work in a fast paced environment.
• Good communication skills and able to take up pressure.

Purpose: The role is responsible for handling customer quality issues and continuous improvement activities of the Company products and processes. You are required to drive internal departments on quality-related issues to follow up on effective corrective/preventive actions. You will be liaising with the internal team to support QBR, RMA, IFR, MRB, FAI Review and approval with Supplier and customer, In-Process Audit, FA Launch, 8D, SDR, FPY, tracker processes, and communicate between customer and internal team on Quality related matters.

Key areas of responsibilities:

• Lead and drive customer quality CAB meetings to derive root causes and corrective and preventive actions based on 8D methodology
• Perform ad-hoc visits to customer sites to facilitate investigation and improvement proposal
• Develop, drive, and lead the improvement of manufacturing systems and processes to meet and exceed customer expectations
• Lead and drive company-wide continuous improvement projects with relevant Organizations
• Build and drive customer relationships to improve customer satisfaction
• Perform customer quality performance monitoring and reporting to internal management and customer
• Manage the first article process and submit the report to the customer for approval
• Lead cross-functional team to establish the outgoing inspection checklist for NPI to ensure that the product meets customer requirement
• Analyze customer quality performance to identify trends and improvement opportunities
• Perform manufacturing audit

Qualification & Experiences:

• Degree in Mechanical/Mechatronics/Electrical/Manufacturing Engineering discipline
• At least 5 years of working experience, 3 years in dealing with customer quality managers or direct customer facing, related to the manufacturing environment, preferably from the semiconductor, semiconductor equipment industry, electronics, or high-tech instrument industry
• Strong knowledge and practices in 8D, SPC, FMEA, 6-sigma methodology (Certified Black/Green Belt), and change management
• Good understanding of first-article inspection requirements and expectations
• Excellent leadership and effective communicator with all levels of associates and management
• Experienced in Minitab is an advantage
• Experienced QMS auditor

Main Activities:

• 50% on board

• 50% support at the office

• Perform servicing, repairs and maintenance on related industrial equipment (diesel engine, auxiliary engine, Volumetric Meter,etc)

• Good knowledge of high speed diesel engine

• Able to prepare a hand-written work done, with data recorded as per format templates and service report with photos, upon completion of job.

• Experience in handling harbourcraft vessels/small barges operation or coastal bunkering operation

• Liaise with customers on delivery schedule by bunker barges and requirement

Requirements:

• Certificates or Higher in any Marine or Mechanical or Automotive or Engine or equivalent engineering

• Min 2 years of working experience in Engine, Genset or automotive or Marine industries

• Familiar with Singapore port waters

• Valid MPA Helmsman / Steerman (Port limit) license is an advantage but not a must

• Good knowledge in MS Office.

Position Description :To provide service support to Customers.

Specific Duties & Responsibilities

DATA MAINTENANCE

• Create New Customer Account; Create New Material Master .
• Create New Material Master (ALL include Tools)/Flag deletion for obsolete parts
• Maintain Tool Life & FG Relationship
• Prepare Quotation for Tool and part price and Customer orders

SAMPLE MANAGEMENT

• Raise SRF For New Tool/Tool Modification/Prototype
• Coordinate any Raw material required for SRF
• Coordinate with respective support /functional groups for delivery schedule
• Follow up delivery schedule for SPI

CUSTOMER POS PROCESSING

• Receive Customers’ POS through email/fax or download from EDI /Check Selling Price in Order
• Perform Consignment billing issue /return
• Review Raw Materials Replenishment & promptly raise PR to Buyer
• Liaise with Planners for Delivery Schedules
• Timely provide PO acknowledgement & delivery schedule to Customers
• Update Delivery schedules into SAP or any rescheduling requests from Customers after coordinating with planners
• Promptly pre-alert and provide recovery schedules to customers
• Create RMA return order /follow up unblock /any replacement required

CUSTOMER FORECAST MANAGEMENT

Follow up monthly forecast from customer and update for below planning: -

• QRE – sales revenue projections
• Raw material replenishment (customers’ liability & buffer stock agreement)
• Plant capacity review -> provide to planning group
• Review actual vs forecast & follow up action for huge disparity (drop)

TOOL LIFE TRACKING

• Monthly update tool life consumption and balance tool life
• Provide Trigger to Sales and Marketing for Tool replacement if tool life fall short

KPI Tracking /REPORTs

• On Time Delivery Performance
• Customer PO Response Time
• Monthly Premium Freight
• Quarterly Review Slow Moving Items & Follow up with customers

Job Requirements :

• Educational Qualifications: Minimum diploma qualification in any principal.
• Experience: Min 2 years in manufacturing environment.
• Knowledge Required: Basic understanding in ERP/MRP, preferably with SAP knowledge
• Skills Required: Proficient in Microsoft ; Good Communication and Interpersonal skills.
• Attributes Required: Pleasant personality and able to work independently as well as in a team.

if you are interested, please send your resume to [email protected]

Job Title: Field Service Engineer (ID6030)

Location: Kaki Bukit

Working Hours: Mon to Fri 8:30am-5pm

Salary: $2600 - $3000

Job Description

• To attend weekly meeting and presentation

• To write technical report

• To handle specific jigs during service jobs

• Assist senior colleagues to perform higher-level job like robot teaching & sub-units

• To perform 24x7 standby duties based on roster

• To perform ad-hoc shift work when needed when required.

• To perform ad-hoc delivery work

Requirement:

• Diploma in Electronics/Electrical /Microelectronics Engineering. Might consider ITE with experience

• Cleanroom working experience preferable but not a must

• Machine setup/installation/modification/servicing/trouble shooting/repair

• Willing to travel occasionally

• Able to work irregular hours when required

• Demonstrate ability to work effectively with team members and customers

• Excellent troubleshooting and repair skills

• Require good communication skills, documentation and customer service skills

• Fresh graduates are welcome