Role purpose

We are looking for an SDM to take responsibility for overseeing the successful delivery of services for a large regional APAC client. This role involves managing a team, coordinating resources, collaborating with various stakeholders to ensure seamless service delivery and to ensure all service level KPIs are met or exceeded.

Role tasks and responsibilities

1. Client Relationship Management:

• Build and nurture strong relationships with clients.
• Conduct regular meetings to understand client needs and expectations.
• Act as the primary point of contact for addressing client concerns and inquiries.

2. Service Delivery Oversight:

• Develop, implement, and optimize service delivery processes and procedures.
• Monitor service performance against established SLAs (Service Level Agreements) and KPIs (Key Performance Indicators).
• Identify opportunities for process improvement and efficiency.

3. Team Management:

• Lead and manage a team of service delivery professionals.
• Provide coaching, mentoring, and performance feedback to team members.
• Collaborate with HR for recruitment, onboarding, and training of new team members.

4. Resource Allocation:

• Allocate resources effectively to meet service delivery objectives.
• Work with resource managers and other departments to ensure adequate staffing levels.
• Manage workload distribution among team members.

5. Quality Assurance:

• Implement and oversee quality control measures to ensure service excellence.
• Conduct regular reviews and audits of service delivery processes.
• Develop and maintain quality standards and guidelines.

6. Problem Resolution:

• Address and resolve issues or escalations in a timely manner.
• Collaborate with technical teams and other stakeholders to identify and implement solutions.
• Develop and implement preventive measures to minimize recurring issues.

7. Reporting and Analysis:

• Generate regular reports on service performance, trends, and key metrics.
• Analyze data to identify areas for improvement and provide insights.
• Prepare and present reports to senior management and clients.

8. Continuous Improvement:

• Proactively identify opportunities for process improvement and optimization.
• Implement best practices to enhance service delivery efficiency.
• Foster a culture of continuous improvement within the service delivery team.

9. Contract Management:

• Collaborate with the sales and legal teams to ensure service delivery aligns with contractual obligations.
• Participate in contract negotiations and provide input on service-related terms.
• Monitor contract renewals and changes.

Requirements

Required:

• A Bachelor's degree in a Business-related field
• At least 4 - 6 years of relevant work experience
• Experience in customer service, leadership or business development
• Advanced computer skills and the ability to learn technology quickly
• Resource planning and budget management experience
• Experience in a Client facing role
• Strong teamwork skills
• Attention to detail

Preferred:

• PMP certification
• Experience in corporate security

Control Risks is committed to a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• Liaise with Commercial Executives to ensure orders are processed and shipped to Travel Retail customers timely.
• Liaise with 3PL to ensure timely picking/packing/labeling and delivery of orders.
• Liaise with Supply Planning team to ensure optimum product availability in warehouse and order fulfillment.
• Issue invoices & other shipping documents to customers.
• Assist team leader and management with any special projects assigned and provide backup to the team when necessary.
• Work within agreed service levels, striving to exceed customer expectations whenever possible.
• Communicate discrepancies/issues to team leader when necessary.

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)
Recruit Express Pte Ltd (EA Licence No: 99C4599)

Responsibilities:

• Manage and update necessary information in the SAP system.
• Check and input pricing and product information in the system accurately.
• Work closely with the IT Department when necessary.
• Manage and monitor sales promotion and campaign analysis.
• Manage customer invoicing.
• Keep track of monthly and quarterly data files for shipment, freight, and other group data for internal analysis.
• Ad hoc duties as assigned.

Requirements:

• Diploma in Business Administration or equivalent.
• At least 2 - 3 years of experience in sales support, preferably with SAP system knowledge.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

JOB DESCRIPTION

· Booking of customer appointments via different channels eg. Online, phone, etc

· Ensure customers’ physical treatment/product card balance tally with WESS System

· Compile outlet/roadshowfeedback forms and prepare reports

· Handles all customers’ online and offline enquires, complaints and refunds promptly

· Make sure all outlet staff possess and execute quality customer service

· Gather feedback/Investigate, discuss and negotiate with clients on complaint cases

· Gather feedback/Investigate, handle and process refund cases for customers

· Doing public relations with clients and maintain good relationship with them

· Ad-hoc tasks as assigned by Management

JOB REQUIREMENTS

· Possess a genuine willingness to learn, be intuitive，resourceful and coachable

· Possess an upbeat, positive and enthusiastic attitude. Create relationships from a cold start.

· Confident, self-starter who works well independently

· Must be highly self-motivated

· Professional phone etiquette

· Works well with other employees and is a team player with a positive attitude

· Strong communication skills, both oral and written

· With at least 1 year experience in customer service job or handling customers

· Basic knowledge on how to use Microsoft Word and Excel is required

· Knowledge on how to use WESS system and Infotech system will be best

· Minimum a diploma in any field of study is preferred

· Will be required to travel to various outlets and different roadshow venues to meet clients an

mangers when necessary

· Office working days and hours: Mon to Fri 9am to 6pm

职位描述

• 通过不同预约渠道进行客户预约，例如, 网上、电话等

• 确保客户的治疗/产品实体卡余额与WESS系统的一致

• 收集并集合分店/路演顾客反馈表格并准备相关报告

• 及时处理所有客户的线上线下查询、投诉和退款

• 确保所有分店员工拥有并执行优质的客户服务

• 针对客户投诉与退款，收集客户意见，调查，与客户讨论和谈判以便提 出最适合的解决方案

• 与客户进行很好的交流并与客户保持良好的关系

• 管理层分配的临时/索碎任务

工作要求

• 具有真诚的学习意愿、直觉性、足智多谋和易于接受指导

• 拥有乐观、积极、热情的态度，与客户从零开始建立关系

• 自信、主动、能独立工作

• 必须具有高度的自我激励能力

• 拥有专业的电话礼仪

• 与其他员工合作良好，具有积极的团队合作精神

• 较强的口头和书面沟通能力

• 具有至少1年客户服务工作经验或面对/处理客户的经验

• 需要有基本知识知道如何使用 Microsoft Word 和 Excel

• 了解并且会使用WESS系统和Infotech系统将是最好不过了

• 至少拥有任何学习领域的高中文凭

• 必要时将被要求前往各个分店和不同的路演场地与客户和经理会面 与开会或处理客户的投诉与退款

• 办公司工作日和时间：周一至周五上午 9 点至下午 6 点

Benefits Summary

• Full-time permanent position
• Career progressions & exposure in aviation industry (Training Provided)
• Basic $1800 + OT + Shift allowances
• Location: Changi Airport
• Immediate interview arrangement

Responsibilities:

• Front-line customer service role
• Assist in checking in at counter, scan and check passports and boarding tickets
• Ensuring the smooth departure process
• Assist in Lost & Found Services and baggage tracing activities
• Ad-hoc duties as assigned

Requirements:

• Good communication and interpersonal skills.
• Service-oriented and passionate to work in the aviation industry

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Interested candidates kindly click the APPLY NOW button.

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Chanel Loh Su Fui

Registration Number: R22110419

EA License No: 06C2859 (MCI Career Services Pte Ltd)

Benefit

• Permanent job opportunities
• Stable career progressions
• Gov sector
• AWS + Performance bonuses + Yearly salary increment
• Up $2800

Responsibilities

• Assist nurses in provide caregiving duties and support to patients, in collaboration with other healthcare professionals.(i.e. sponging, feeding, lifting & moving)
• Engage patients and their family members/visitors to understand their needs and manage their expectations in the area of service delivery
• Overall management of clerical and operational support in a ward

Requirements

• Passionate in Healthcare industry

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities

Interested candidates kindly click the APPLY NOW button

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Chanel Loh Su Fui

Registration Number: R22110419

MCI Career Services Pte Ltd

EA License Number: 06C2859

Our client looking for a Customer Service Assistant (3 to 6 months contract) to assist their team for the next phase of their business. They are located in the West - easily accessible.

Responsibilities:

• Handling incoming inquiries and collecting relevant caller information for follow-up by sales personnel.
• Assisting in the creation of proposals based on information provided by the Sales and Marketing team.
• Generating invoices and preparing monthly reports for consolidated billing purposes.
• Managing and organizing the filing system and software for waste information management.
• Supporting the Customer Service Manager in ensuring smooth daily operations within the team.
• Collaborating with the Customer Service Manager and Sales Director on matters related to customer care, market intelligence, and marketing communications.
• Updating the customer database with current and potential customer information.
• Coordinating with various departments, including logistics and operations, to meet customer requirements.
• Performing administrative tasks such as updating engineers' schedules, providing project details, and processing expenses.
• Ensuring clear communication between engineers and the Service Manager, preparing service quotations, and managing documentation.

Requirements:

• Proficiency in MS Office.
• Invoice & Admin relevant experiences.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23117211 (Hew Lee Dea)

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

- Provide technical and functional Level 1 and Level 2 application support to a portfolio of Corporate IT and Security applications.

- Communication with end-users via phone, chat, email, and/or a support ticketing.

- Analyze and manage incidents/problems/requests coming from users.

- Collaborate with cross-functional teams to troubleshoot and resolve technical issues efficiently.

- Readressing the issue towards L3 application or infrastructure teams.

- Supervise and monitor daily and monthly jobs.

- Handle user request by working closely with project, infrastructure and production teams

- Process and issue daily, weekly and monthly reporting on data and tickets

- Able to work in shifting schedules (ASIA and EMEA)

Job Qualification

Education Bachelor or better – Computer Science or related field, couped with relevant industry certification, will be advange.

This position requires a minimum of 3+ years of experience in supporting or developing application.

Mandatory:

- Possesses strong analytical, logical and problem solving skills

- Technical background around industry leading DevOps tooling.

- Excelent communication skills in English, both written and verbal, with the ability to convey technical concemts to non-technical users.

- Strong perseverance, diligence towards attaining goals and effective time management

- Self-motivated, flexible and an excellent team player

- Understanding and respect of cultural diversity

- Ability to multi-task and work independently with minimal supervision

- Understand concepts of IT Production environment and deployment process/piplines.

- Good hands on experience in following technologies

• Jenkins, Maven, Nuget, SonarQube, Jira and Nexus
• Versioning control systems: Git , AzureDevOps|TFS and SVN
• SQL scripting (SQL Server or Oracle are preferred)
• JIRA platform experience

- Experience in writing Windows / Linux scripting (PowerShell, Bash, Ruby, Python, etc.)

Nice to Have

- Experience working in the financial industry or a similarly regulated environment.

- Additional certification in ITIL, sybersecurity

- Programing or scripting slikkls for automation purpose.

Other Professional Skills and Mind-set

- Strong communication (written, and verbal) in English is a must.

- Proactive style of working, organizational skills.

- Strong analytical and problem solving skills.

- Ability to multi-task and work independently with minimal supervision.

- Team player mindset.

- Understanding and respect of cultural diversity.

Next Step

Click “apply” or send resume to: Tamanna Bilandi [email protected]

EA Licence No.91C2918 | Personnel Registration No. R2096241

Roles & Responsibilities

At Kensington Trust Group, you will have the opportunity to build a career as unique as you are, with the support, inclusive culture and technology. Your unique perspective and voice will help you and your team become even better. Come join our team and create an exceptional experience for yourself as well as a better working environment for everyone.

Your next opportunity

As our Receptionist cum Office Administrator, you will embody the face and brand image of our company, ensuring quality services that translate into high levels of customer satisfaction for both our internal staff and external clients.

Collaborating closely with the Human Resources Manager, you will oversee the general office and facilities, as well as internal services at the corporate level and external liaison activities with our vendors and suppliers.

Key Responsibilities:

• Serve as the primary contact for general office administrative tasks
• Manage and coordinate meetings, conferences, and appointments
• Deliver exceptional reception and visitor services, including greeting visitors, directing them to meeting rooms, providing refreshments, and handling phone inquiries
• Oversee office supplies (pantry, conference room, and team-specific needs), liaising with the Cleaner for maintenance and ensuring overall office cleanliness and tidiness
• Provide administrative support across departments, including tasks like collecting, sorting, and distributing incoming mail, as well as scanning documents when required
• Act as the liaison with the landlord for all matters concerning the office building and premises, such as maintenance, fire drills, contractor permissions, and providing support to any office-related matters
• Execute other office duties and projects as assigned, including the digitisation of office records into our Shared Drive

Requirements/Qualifications

• Diploma or equivalent
• Minimum 2 years of experience as a Receptionist, office administrator, or in a relevant role
• Demonstrate a service-oriented attitude and a growth mindset, consistently delivering high-quality work
• Possess excellent communication and interpersonal skills
• Ability to work independently, multitask, and effectively prioritise tasks
• Proficient in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.).
• Conversational in Mandarin, to liaise with Chinese-speaking visitors, clients and vendors
• Knowledge of Viewpoint software is a plus

What We Offer:

• We offer a competitive salary and benefits package, a collaborative work environment, and opportunities for growth and development
• We love to hear from you if you can demonstrate that you meet the criteria above

We regret to inform you that only shortlisted candidates will be informed.

We’re looking for a Global Workforce Management Lead to help our teams deliver an experience that helps customers onboard with less time, scales globally with our growth and helps us decrease our costs towards zero.

Here’s how you’ll be contributing to the WFM team:

• Help our teams deliver a Customer Onboarding experience that helps our customers, scales globally with our growth and helps us drop our costs towards zero
• Partner with our Area leads of Customer Support, analyst team, and other operational teams to build a globally scalable model that aligns the product approach with considerations of location and language strategy, talent planning, hiring capacity, outsourcing opportunities, specialisation and cost modelling
• Move metrics including, SLA, case processed time, average handling time, volume, occupancy, QC, and % automated
• Lead, grow, and develop your team of Workforce Planners and Analysts to ultimately create a full-stack WFM function
• Be a part of our Customer Support leadership team, creating a strong operational culture, developing world class WFM team and leading hiring

This role will give you an opportunity to:

• Solve a truly global challenge - our rapid growth rate, global customer base and the inherent complexity of moving money makes growing our support model a truly unique challenge right at the heart of our mission
• Build and lead our global WFM team - you have the opportunity to strengthen, grow and coach the team across our locations
• Be a global WFM leader - as a part of our Customer Support leadership team you’ll be helping us evolve how we run CS operations, how we develop our people and how we scale globally

A bit about you:

• You’re ideally a Singaporean Citizen or Singapore Permanent Resident
• Your verbal and written English skills are excellent
• You’re experienced. You have at least 5-years of experience as a people lead and at least 3-years of experience working in a Workforce Management team.
• You have a strong understanding of the WFM life cycle including forecasting, capacity planning, scheduling and real time management.
• You’re passionate about leading people, building teams, and making a difference for people in your work. These aren’t just lines on a job description, you genuinely enjoy what you do!
• You’ve worked internationally, cross-team, or cross-geo before, so you’ll quickly pick up on how best to communicate effectively across different cultures and time zones.
• You’re strategic. You think strategically and translate strategy into operational plans and business results.
• You’re tactical and data driven. You analyse and identify trends and blockers and take appropriate action. You have exceptional analytical skills and you’re comfortable working with large amounts of data. You’re good at presenting findings and have experience in establishing and tracking metrics.
• You’ve worked with BI tools before like Looker etc. and your Excel/Spreadsheets skills are advanced! SQL and Python skills are a plus.
• You welcome an open feedback culture, happy both giving and receiving feedback to or from anyone in the organisation
• You place customers first. You make no compromise on this.
• You get it done. You have track record of identifying and resolving issues independently, taking initiative even under unfamiliar or ambiguous circumstances
• You understand operations. You have experience of working with operational teams (ideally Customer Support or any other Operations team in a financial/ tech company), and how to work with people and processes as well as products

What do we offer:

• Company Restricted Stock Units
• Numerous great benefits in our Singapore office
• We offer relocation support for this role

If you're interested in the position, please apply by submitting your CV and Cover Letter.

In your cover letter, please concisely:
1. Elaborate more on your relevant WFM experience, especially with a focus on Real Time Management.

2. Describe your team management and development experience, and leadership style

• Hemodialysis / Peritoneal dialysis experience
• Able to commit to rotating 3 shifts; 6.30am to 2.30pm, 10am to 6pm and 2pm to 10pm
• Singaporeans only
• Diploma in Nursing
• Mutiple Location
• Registered with the Singapore Nursing Board
• Minimum 2 years of Nursing experience in acute setting

Interested applicants are invited to send your updated resume to [email protected]

Check out http://abercare.sg/jobs-vacancies/ for more details

Abercare.sg | EA License No. 18C9070 |KOH SU WEN, CLARISSA| Registration No. R24119504

About Ferrari Group

As a one-stop service provider specializing in shipping, integrated logistics and high value-added services for precious goods worldwide, Ferrari Group is a leading corporation in the freight forwarding business for luxury clients.

Founded in Italy, now headquartered in London, UK, Ferrari group has a network of offices and agents in over 80 cities.

The Singapore office, with 3 offices across the city, is seeking talents to join our team in our expansion project.

Responsibilities

• Providing consistent interaction with clients to create and maintain customer relations.
• Preparing quotations and proposals
• Handling day to day customer enquiries, order takings, in-house system data entry
• Ensuring company announcements, products, services, rates, policies and operational changes are communicated to customers on a timely basis.
• Working closely with operations to ensure timely completion of services.
• Travelling as and when required for overseas business trips and events.
• Any other related functions to shipments co-ordination and ad-hoc duties as assigned by the Superior.

Requirements:

• Minimum Diploma preferably in logistics, supply chain or business studies
• Fluent in spoken and written English
• Service focused and customer-oriented with strong interpersonal skills
• Self-driven, analytical and able to perform with minimal supervision
• Equally motivated by working independently as well as collaborating in a team
• Cheerful and pleasant disposition
• Able to travel overseas
• Computer Literacy (Microsoft Excel, Word, Powerpoint, etc)

Customer Care Officer (1 year)

Leading power generation company

Duration: 12 months extendable/convertible

Working Location: Somerset (walking distance from MRT)

Working hours: 08.30am – 6.00pm (Monday to Friday)

Job Responsibilities

• Manning of hotlines & Customer Care mailbox
• Handling incoming enquiries via hotlines, email and other channels
• Account servicing for customers belonging to Residential, Small Commercial Sales & Landlord/ Tenant segments

Job Requirements

• Diploma / A-Level
• Strong interpersonal skills and comfort with engaging new people on a daily basis
• Excellent verbal and written communication skills
• Independent but a team player as well

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E

• EA License No. 01C4394

• Reg No: R23117785 (Lok Ding Hann)

• Greet walk-in customers, manage inquiries smoothly.
• Provide residents with CCS welcome pack.
• Address customer queries, escalate when necessary.
• Record and update resident feedback daily.
• Handle CCS payment arrangements, maintain database.

Requirements:

• Minimum 1 year of customer service working experience.
• Customer-service oriented

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

Outsourcing Team

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Service Delivery Manager (Biometrics, Data Centre)

Job Description & Requirements

Our esteem client is looking for a Service Delivery Manager

The Service Delivery Manager ensure service delivery meets quality standards and identifying areas for improvement, and implementing corrective actions as necessary

Responsibilities:

• Good in Managing service delivery budgets, including resource allocation, cost management, and revenue forecasting.
• Experience in handling Project Budgeting, Delivery, Scheduling and Management.
• Good in Client, Vendor and Stakeholder Management.
• Managing Service Delivery Contracts with customers. Negotiating terms, ensuring compliance with contractual obligations, and managing customer expectations
• Involved in Service Delivery Management.

Requirements:

• Strong in Service Delivery Management.
• Knowledgeable in IT infrastructure, system and networking.
• Experience in Managed Service Scheduling, Budgeting, Delivery and Management.
• Experience in handling Biometrics and Data Centre Management.
• Demonstrated Service Delivery Management and Project Management.
• Demonstrated experience in Managing service delivery budgets, including resource allocation, cost management, and revenue forecasting.
• Min. 5 years of Service Delivery Management.
• Good Degree in Electrical, Electronic Engineering

We respect your privacy and all communication will be treated with confidentiality.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

We regret only shortlisted candidate would be contacted.

LEE SOO HONG (Reg. No. R1872625)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

• Handle admin duties
• Data entry
• Filing and scanning of documents
• Prepare invoices and documents
• Other duties as assigned

Requirements:

• Minimum A Level/Diploma/Degree holder.
• Prior working experience will be an advantage.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

Outsourcing Team

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Job Scobe :

1. Assist counter to answer phone and do sales record.

2. Arrange customer for queue and appointment.

3. Daily shop cleaning

4. Updated daily slaes record

Employee Benefit:

1.Annual Leave incresement follow as per mom start from 7 day / years

2. Annual Leave may only bring doen a year

Service Delivery Manager (Mobile Cellular)

Job Description & Requirements

Our esteem client is looking for a Service Delivery Manager

The Service Delivery Manager ensure service delivery meets quality standards and identifying areas for improvement, and implementing corrective actions as necessary

Responsibilities:

• Good in Managing service delivery budgets, including resource allocation, cost management, and revenue forecasting.
• Experience in handling Project Budgeting, Delivery, Scheduling and Management.
• Good in Client, Vendor and Stakeholder Management.
• Managing Service Delivery Contracts with customers. Negotiating terms, ensuring compliance with contractual obligations, and managing customer expectations
• Involved in Service Delivery Management.

Requirements:

• Strong in Service Delivery Management.
• Knowledgeable in mobile cellular network
• Experience in Managed Service Scheduling, Budgeting, Delivery and Management.
• Strong in Communication Systems.
• Demonstrated Service Delivery Management and Project Management.
• Demonstrated experience in Managing service delivery budgets, including resource allocation, cost management, and revenue forecasting.
• Min. 5 years of Service Delivery Management.
• Good Degree in Electrical, Electronic Engineering

We respect your privacy and all communication will be treated with confidentiality.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

We regret only shortlisted candidate would be contacted.

Yong Zhehan @Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Job Description

• Provide on-site frontline concierge service for employee service requests/status/enquiries/feedbacks at the Employee Concierge at the 3 different working locations
• Escalating the necessary to to the middle office via Employee Relationship Management System for case resolution
• Provide on-site support for Principal Offices for services including but not limited to the following, (Onboarding, Offboarding, Daily Duty, HR Admin, Logistics, Procurement and Finance)
• Any other ad-hoc duties assigned

Working Hours

• 5 days work week up to 44 hours weekly including up to one weekend (day shift only)

Requirements

• Min Higher Nitec and one year of relevant working experience
• Singaporeans only
• Proficient in Microsoft Office

Shift Role

Governament related industry

Responsibilities:

1.) Interact with internal & external customers to answer customers queries.

2.) Maintaining a positive, empathetic, and professional attitude toward customers.
3.) Responding promptly to customer inquiries on general and transactional enquiries
4.) Communicating with customers through various channels.
5.) Acknowledging and resolving customer requests.
6.) Customer outreach to encourage the use of digital services.
7.) Consistently deliver high quality service to our customers to achieve total customer satisfaction without compromising risk standards.

Regards,

Lini

Recruitment Consultant

R22108463

Job Scobe :

1. Assist counter to answer phone and do sales record.

2. Arrange customer for queue and appointment.

3. Daily shop cleaning

4. Updated daily slaes record

Employee Benefit:

1.Annual Leave incresement follow as per mom start from 7 day / years

2. Annual Leave may only bring doen a year

Contrary to common financial literacy knowledge that claims one must be rich to stop working for money, at Upnon Academy, we believe one can stop working for money young without becoming wealthy. Our mission is to empower everyday Singaporean with the necessary financial knowledge to achieve financial sufficiency early in life. We are a startup company comprised of financial educators in our late 20s to early 40s, passionate about reshaping financial education in Singapore.

We are currently seeking 1 Support Specialist (financial education) to join our team for our expanding projects. As a Support Specialist, you will have the opportunity to delve into meaningful work that contributes to our mission of empowering individuals to achieve financial sufficiency early by providing direct support to our team of financial educators.

Why Join Us:

During the interview process, you will discover:

• How we create possibilities through financial education.
• Our commitment to setting a long-sighted career path for stability rather than opting for short-sighted, fast benefits.
• Emphasis on quality over quantity in our work.
• The unique culture at Upnon Academy, guided by R.I.S.E principles.
• Our focus on addressing niche pain points in financial education.
• How our unique track record supports our mission.

Requirements:

• A polytechnic diploma or degree, regardless of the field of study.
• Singaporean citizen.
• A strong belief in our mission and values.
• Integrity-driven individuals who prioritize ethics over financial gain.
• Willingness to support the team in various capacities.
• A math enthusiast with the capability to present in our internal meeting.
• Driven with a personal story to do well in life.

Are You Integrity Driven?

If you are someone who prioritizes integrity over money, and are passionate about reshaping financial education in Singapore, we invite you to join us in our mission.

Application Process:

If you meet the requirements and share our vision, please submit your resume and a cover letter detailing your alignment with our mission and why you are the ideal candidate for this role. We look forward to hearing from you!

Upnon Academy is an equal opportunity employer and values diversity in the workplace. Our email address is [email protected].

Benefits:

• Basic salary + incentives pay
• Flexible working hours
• Leave entitlement up to 21 days
• Overseas recruitment
• Managerial level positions are available

Job Responsibilities:

• Provide full spectrum of recruitment.
• Work closely with business operation to identify manpower requirement.
• Develop and implement talent acquisition strategies.
• Create, propose and implement strategic effective hiring channels, procedures or techniques to improve recruitment measures & talent pipeline.
• Effectively engage employees with daily operations needs.
• Responsible for consolidation of weekly and monthly reports for operations needs and generate statistical report as and when required.
• Be the point of contact to deliver value added services to both management and employees that reflects the desired outcome of the company's people strategies.
• Other ad hoc duties as assigned.

Additional requirements:

• Good interpersonal and communication skills
• Ability to work independently as well as good team player
• Ability to multi-task in a fast pace environment

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Job Scope:

• Carry out assessment of patients’ discharge plans and ensuring patient’s readiness for discharge.
• Facilitate referral process by communicating with patients, family members and various internal stakeholders.
• Work closely with multi-disciplinary team to facilitate discharge process and ensuring discharge before noon (DBN) KPI is met.
• Monitor the referral trends and identify service gaps for improvement.
• Document assessment, care plans and outcomes in a timely and accurate manner in EPIC.
• Any other ad-hoc as assigned.

Job Requirements:

• Minimum a Health Science / Nursing Degree
• Good communication and writing skills
• Proficient in MS Office applications

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button OR email to [email protected]

**We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities**

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JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Choong Yi Han

EA Personnel Reg No: R2196526