Job Descriptions

• Undertaking the responsiblity of teaching the class in accordance to our curriculum and guidelines.
• Classroom management, planning of curriculum, prepare teaching aids and classroom decoration.
• Collaboration with all teaching staff to achieve high standard of teaching and caring to children.
• Evaluate and document children’s progress development and communicate professionally with parents regarding their children’s performance.
• Ensure the safety and well beings of children remail vigilant at all times, follow health, safety, nutritional and hygiene standards.

Job Requirements

• Diploma in Early Childhood Care & Education/Advanced Certificate in Early Years.
• Computer literacy.
• Good Communication and Interpersonal Skills.
• Must be a good team player.

Our client is a Global MNC company in the Manufacturing industry. Due to their current expansion plan, they are looking for a Call Centre Officer to join their Customer Service team, in hopes of developing the current high performing team. They are located in the East– easily accessible.

Responsibilities:

• Respond to customer or stakeholder's calls/walk in/email
• Initiate outbound calls to customer or contacts to follow up as necessary.
• Employ available resources to diagnose and resolve concerns or problems.

Requirements:

• Call center experience preferred

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R23115674 (Chong Jia Jia)

Roles and Responsibilities

• Maintain intranet pages for Finance and Clinic Ops
• Manage routine and adhoc tasks for Committees, namely Medical Dept Fund, NSC Health Fund, Medifund
• Prepare information for committees meeting above
• Assist in Finance Data Entry (eg Receipts and Payments)
• Assist to track and update IT Access Register
• Assist to update Clinic Execs Leave Roster and process patient listing
• Prepare monthly Finance and Clinic Operations Report
• Provide secretarial support to Finance and Clinic Operations HOD
• Liaison person for Finance and Clinic Ops Department’ operations
• Other adhoc duties as assigned

Requirement

• Diploma in any discipline
• Good written and communication skills
• Proficient with Microsoft Office (Excel and Word)

Please do not apply to this job posting. Interested candidate, please apply through NSC Career Portal at https://careers.nhg.com.sg/job-invite/8139/

• Perform pre- and post-sales technical support to customers.
• Provide support to the sales staff in technical presentations.
• Evaluate and establish a vision system performance specification.

Requirements:

• Diploma in any Engineering field
• At least 2 years of experience in field servicing and semiconductor industry.
• Able to troubleshoot electronics hardware system, PC hardware, OS and networking.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Packing and display of bread, cakes and cookies. Customer Service and Cashiering duties. Cleanliness of workstation is very important.

Work 44hrs per week (excluding break), 6 days a week

Annual and Sick Leave Entitlements

Pleasant personality and able to interact with customers

Monthly incentive upon achieving target

Work Place : near Beauty World Station

Looking for L2 support Engineers to work in a reputed bank in Singapore

Job Description:

• Technically competent in Oracle EBS CoreHR,Self ServiceHR, Absence Management,Approval Management Engine,Talent Management and Compensation Modules
• Technically competent in Unix/Linux,OraclePL/SQL,Web Logic, Java J2EE, Oracle SSO

Skill Set Required:

Support Oracle, Human Resources Management System(HRMS),ServiceDelivery, SQL,Unix/Linux, Oracle,WebLogic, Java J2EE

Job Description:

• The support specialist will be a techno functional support team member forthe Consumer Banking Services cluster under IT BAU team. He/she isresponsible for ensuring system availability and timely deliverables forapplicationslikeSharePoint,EATools,andOCR.
• Thesupport specialist analyst expert within the IT team,will be the support staff who needs to closely co-ordinate and work with various team likeTech Infra,application services,solutioning,project and business units in the bank.
• Follows up to resolve issues reported by users and performs impact analysis related projects/enhancements that will impact the Consumer Banking Services

Skill Set Required:

• Server maintenance(preferablyWindowsServer)
• Windows PowerShell
• Information security
• IISAdministration
• Networking and network security
• Programming knowledge:.NET,C#
• Web development: HTML,CSS,SQL
• Familiarity with Office Suite

Registration & Admission

· Perform accurate registration for Emergency Department patients

· Manage billing for patients including payment & deposit collection

· Conduct financial counselling for patients / next-of-kin (NOK) who require admission to the hospital

· Assist patients / NOK / general public on general enquiries over the counter or through telephone

· Any other duties assigned from time to time

Bed Management

· Perform bed reservation for patients who require admission which includes bed search and assignment according to department protocol and policy.

· Monitor and manage the bed waiting time for patients in order to meet the department’s Key Performance Indicator (KPI)

· Liaise with clinicians and inpatient nursing for bed related matters

· Generate daily report and information for dissemination to the relevant stakeholders.

· Any other duties assigned from time to time

Requirements:

· GCE ‘N’/ ‘O’ / ‘A’ Level, NITEC, Higher NITEC or Diploma in any relevant discipline

· 1 to 2 years of working experience, preferably in healthcare industry

· Candidates with no prior experience are welcome to apply

· Good interpersonal & communication skills

· Proficient in Microsoft Office applications

Working Schedule:

· Must be able to perform 3 rotating shifts (including weekends and Public Holidays)

· 7am – 2.30pm (morning) / 2pm – 9.30pm (afternoon) / 9.15pm – 7am (night)

The candidate must be proficient in Mandarin, to liaise with Mandarin speaking clients.

Work Experience

• 3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.

• Knowledge of ITIL processes and practices.

• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.

• Strong technical knowledge of desktop operating systems, applications, and hardware.

• Excellent problem-solving and troubleshooting skills.

• Strong communication and customer service skills.

• Ability to work independently as well as in a team environment.

• Flexibility to work outside of normal business hours, if required.

Education Requirement

• Relevant certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), ITIL Foundation Certification, or basic networking certifications (e.g., CCNA) is a plus.

Working Hours:

Mon to Wed (Pioneer Road - 8am to 5pm)

Thurs to Fri (Macpherson- 8am to 5pm)

There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

Job Desciption

• Ensure seamless running of the café in the most efficient and effective manner
• Deliver the highest service standards and make customers feel welcomed and satisfied
• Provide good & friendly top-class customer service, cashier duties and cleaning of dining area to ensure cleanliness at all times
• To sell, prepare and serves drinks and food items to customers
• Plating of cakes, packaging food and beverages, replenishing items in display cases behind the counter
• Assist with operations and opening and closing duties when needed
• Able to handle customers’ feedback and complaints professionally

Requirements

• Experience in F&B are advantages
• Able to work weekends & public holidays
• Holds a valid Food Safety & Hygiene Course certificate (Preferred)
• Able to work independently and able to stand for long hours.
• High initiative and positive attitude
• Well-groomed
• Willing to work OT till midnight during weekends

Job Descriptions:

· Manage Reception area and Visitor Management activities.

· Responsible for handling incoming and outgoing calls including distribution of any messages.

· Receive and or pick up packages/documents from courier or mail services; sorts and hands over item(s) to recipients.

· Manage uniforms & safety shoes stock requirements including the co-ordination of orders and goods delivery.

· Ensure all internal & external meeting rooms are kept clean and tidy are ready to be used.

· Assist on office administrative function; support event-organizing, purchase of stationary items.

· Ad hoc other duties as directed by the Management from time to time.

Job Requirements:

· O-levels / ITE certification in Business Administration/ Commerce/Finance or Admin.

· 1 to 2 years working experience.

· Strong PC literacy and proven ability to manage daily activities using various systems, including the internet, e-mail functions & all aspects of Microsoft Office.

Salary: up to $3000

Duration: 3 months contract to perm

Working Days & Hours: Mon-Fri Office Hours

Location: Novena

Job Description:

Register and schedule appointments for patients

Assist doctors with administrative tasks and/or simple procedures

Manage email, phone and upfront enquiries from patients

Perform cashiering duties

Provide chaperone assistance to patients

Ensure overall décor and cleanliness in the clinic

Job Requirements: Min GCE O Level / Diploma in any course w min 2 yrs of PSA experience

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

The Job

This role is responsible to overseeing and managing all aspect of Volunteer Management Team and Eldercare Programme Team which includes the Afterlife Memorial Service and Case Management.

Responsibilities

Volunteer Management

• Evaluate, enhance and implement volunteer management policies and processes across the organisation.
• Direct the Volunteer Engagement Team to create a positive, engaging, and fulfilling volunteer experience.
• Lead, promote, and influence vision for the successful development of department.
• Create strategic plan, goal setting and measurement system for overall growth of the department.
• Conduct and deploy volunteers for home visits for AMS members.
• Prepare monthly report on the progress of Volunteer Engagement.

Eldercare Programme

• Plan and implement initiatives or programmes for elderly.
• Oversee the day-to-day operations of the eldercare program, including budgeting, staffing, and resource allocation.
• Recruit, train, and supervise AMS team to ensure the provision of quality care services.
• Organise and facilitate in elderly befriending events to re-integrate beneficiaries back to the community.
• Explore avenues for the expansion of the AMS with external parties.
• Monitor and evaluate the program’s performance, ensuring compliance with relevant regulations and standards of care.
• Gather and prepare supporting documents for government agencies submissions.
• Work with CRM vendors to ensure accurate integration of data.
• Maintain accurate records, prepare reports, and document programme activities and outcomes.
• Conduct educational sessions and workshops for the team to raise awareness about eldercare issues and promote best practices.
• Stay updated on industry trends and best practices in eldercare, and implement improvements to enhance the programme’s effectiveness and efficiency.

Event Support

• Providing support for the Charity’s major events and functions. (eg. Anniversary dinner, Flag day, and Befriending programme) organised by the Charity.
• Support the team and Executive Director as necessary.

Requirements

• Minimum Diploma in Social Work or related disciplines.
• At least 5 years of relevant experience in programme management, preferably in eldercare / social services.
• Strong knowledge of eldercare service, regulations and practices.
• Excellent organisational and leadership skills.
• Effective communication and interpersonal skills to collaborate with diverse stakeholders.
• Ability to work independently and make sound decisions.
• Compassion, empathy, and a genuine interest in improving the lives of elderly individuals.
• Proficiency in relevant software applications for documentation and reporting.
• Able to work on some evenings and weekends as needed.
• Possess a good command of spoken and written English and Mandarin to liaise with Mandarin speaker recipients.

We are looking for Business Analysts to join our team - we will work together to design, implement and deliver mission-critical web and mobile applications for our clients. It is imperative that our software applications are designed to be robust, secure and future proof, especially given our portfolio of customers. We would like to tap on your experience, knowledge and resourcefulness to deliver world-class solutions for our clients.

Responsibilities

• Work as a key member of the project team to ensure the project maintenance and enhancement are smooth and successful.
• Collaborate with client stakeholders (IT team and business owners) and internal stakeholders (project management, business management, development and quality assurance).
• Analyze and synthesize business requirements; and build suitable business cases and generate client/business needs through human-centric, visual methods for maintenance project(s).
• Analyze the impacts of requested changes, and conceptualise and recommend appropriate solutions that continuously address changing business needs.
• Evaluate and recommend suitable technology for software enhancement while aligning with the company’s and client’s technology directions, including Tech Stack, cloud-based, enterprise architecture and modernization of legacy systems.
• Conceptualize business processes and present it visually using workflow diagrams and slide decks to effectively communicate complex ideas and concepts.
• Develop user stories, functional/technical specifications and acceptance criteria.
• Document and present findings in the form of workflow diagrams, specifications and other project specific documentation.
• Manage the project timeline, plan and prioritise tasks.
• Support the software enhancement cycle to ensure smooth deployment, adoption and operations.
• Create informative, actionable and repeatable reporting that effectively presents progress and status of different aspects of the project to different stakeholders.
• Identify new opportunities for the company’s digital transformation.

Requirements

• Diploma/Degree in Computer Science, Infocomm Technology, Computer or Electronics Engineering with excellent academic records or outstanding professional or personal achievement.
• Minimum 4 years of proven experience as a Business Analyst in a software delivery project, with a focus on maintenance projects with Agile Methodology in the software industry.
• Prior relevant experiences e.g Business Analysis, Project Management, IT business analysis, application solutioning design and testing.
• Excellent analytical, conceptualisation and problem-solving skills.
• Excellent verbal and written communication skills with the ability to pitch ideas.
• Strong influencing and people management skills.
• Ability of visualizing workflows and translating them into digital mediums e.g. Word, PowerPoint, and Excel.
• Meticulous and detail oriented with excellent documentation skills.
• A driven and motivated personality with aptitude for analysis.
• Strong and avid interest in web and mobile applications.
• Being a pro-active, self-motivated and resourceful team member with good tech/digital knowledge.

The following would be a “plus”

• Prior experience in managing multiple maintenance projects simultaneously.
• Knowledge or experience in implementing projects in at least one of the following areas - Data Analytics, Agile Methodologies, Cloud, Internet and Mobile Technologies, Customer Relationship Management, Knowledge Management and Service Design.
• Business Analysis certification, e.g. Certified Business Analysis Professional (CBAP).

We seek your understanding that only shortlisted candidates will be notified.

We are looking for a Junior Concierge to join us at our boutiques to be the face of our Maison and to effectively contribute to the success of our brand. If you have a heart for luxury jewellery and passionate in serving people, we welcome you to apply now!

HOW WILL YOU MAKE AN IMPACT?

As an Ambassador of the Maison, you are responsible for upholding the brand image and to provide a consistent excellent client experience through the entire client journey.

You will handle the waiting time management by informing clients about the approximate waiting times, providing stock information, and storytelling about the Maison and the boutique

You will also ensure a smooth client flow and orientation throughout their journey in the boutique by assessing their needs and being prompt and positive in responding to their concerns

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

We believe in shared success, and understanding that with your actions you elevate your team and brand.

To contribute to team success you:

• Have strong team spirit
• Maintain excellent communication in English and Mandarin
• Be digitally savvy and have strong organization skills
• Provides excellent service and client focused
• Exercise flexibility and take the initiative to serve at the highest standard

Job Description & Major Responsibilities

Service Engineers install, service, support, upgrade and maintain SCREEN equipment. Training is provided to support multiple equipment types. They perform a variety of moderate to complex assignments, diagnose equipment problems and make repairs or adjustments. Understand system parameters and interactions to allow process development and extensive electronic-mechanical troubleshooting on the equipment.

• To support the team in meeting customers’ expectations and company’s expectations

• To support machines and be technically inclined

• Direct support on machines at local/oversea customers’ fab and the workforce to ensure customer satisfaction amongst our customers.

• To attend weekly meeting and presentation

• To write technical report

• To handle specific jigs during service jobs

• To assist Senior Engineer to perform higher-level job

• To perform ad-hoc delivery of parts to customer

• To perform service/installation/troubleshooting job in local/oversea

• To perform spare parts inventory control and recording in SAP B1

Job Highlights

• Attractive Bonus
• Medical Benefits
• Career Progression

Job Description

The Preschool Infant Care Teacher is responsible for planning and carrying out activities in line with the requirements of the ECDA.

This involves developing work schemes and lesson plans to motivate children and imaginatively using resources to help them learn. The teacher will also be responsible for developing the social and communication skills of children and provide a safe and secure environment in which the child can learn. The assigned teacher will need to record observations and summarise the children’s development and maintain cordial relationships with the parents.

We are expanding and need EY1 teachers with the following requirements –

• Candidate must have CIT / HCIC / ACEY certificates or equivalent
• 2 years’ experience with a similar job scope
• PC Literate

Benefits like:

• Attractive Bonus
• Health Insurance (Hospitalisation and Outpatient - GP & Specialist)
• Extra off-in-lieu for all Trainings
• Diverse Staff Welfare Benefits (Awards & Recognition, Staff Retreats, Celebrations)
• Friendly atmosphere & supportive colleagues are the core of our diverse and dynamic team

1 year renewal contract

Located in Suntec

Paying up to $2600 with full benefits

about the company

One of a leading FMCG client located in Suntec is in seeking a Receptionist & Admin Assistant who can handle various responsibilities, including but not limited to:

about the role

You will be reporting to the HR business partner on a daily basis. Your responsibilities will be as follows :

• General reception duties, including attending to visitors.
• Maintaining the tidiness of the reception, common areas, meeting rooms, pantry, and storeroom.
• Assisting in preparing meeting and conference rooms.
• Managing/maintaining the DHL portal and handling postal and courier services (local and international).
• Managing inventory of pantry and office stationery, and restocking when necessary.
• Handling incoming mail and receiving/signing documents/parcels from courier companies.
• Assisting in the ordering of stationery/pantry items.
• Liaising with building management or external vendors for office maintenance/repairs.
• Coordinating catering for meetings and events.
• Maintenance of office equipment and inventory.
• Assisting in the staff access process, including new joiners (e.g., locker allocation, access cards, building access).
• Other ad hoc duties as assigned from time to time.

skills and requirements

Requirements for the Receptionist & Admin Assistant role include:

- Availability from Monday to Friday (8:30 am - 5:30 pm) (Fridays can be WFH most days)

- The ability to work independently.

- Strong initiative and a meticulous approach.

- Excellent communication skills.

- The capability to multitask effectively.

- Possession of effective organizational and follow-up skills, with a keen attention to detail.

To apply online, please click on the appropriate link.

EA: 94C3609 / R1110392

COMPANY DESCRIPTION

NTUC Health Co-operative Limited (NTUC Health) is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise, NTUC Health is among the largest senior day care, nursing home and home personal care providers in Singapore. It also offers other services for seniors such as an active ageing hub, senior activity centres, community support for vulnerable seniors, and a sheltered / senior group home. In addition, it runs a chain of dental clinics, and a family medicine clinic

RESPONSIBILITIES

To provide basic care coordination, discharge planning, monitor/evaluate and education for clients and their families on Home Care Service received.

a) Service Coordination Management

• To administer the coordination of service requested by new clients. To ensure proper documentation on the systems and paper filing are completed on a timely basis.
• To conduct regular home visits & telephonic follow up to build rapport, obtain feedback and engage clients and their caregivers
• To work closely with internal stakeholders when applicable to ensure the smooth delivery of service, i.e. Home Personal Care (HPC) service is carried out by Care Associate (CA).

b) Administrative Management

• To arrange for reassessment of care plans with clients on a 6-monthly basis. This is to determine if the client requires to continue to receive the service.
• To manage monthly transport/ad-hoc claims and prepare reimbursement requests for submission to HR (for locum doctors, locum care staff or as required).
• To conduct regular telephonic follow up to engage with clients and obtain feedback on the services rendered.
• To assist in application for SMF Consumables.
• To work closely with Operations and Nurse Manager on discharging clients from service.
• To provide any other ad-hoc administrative general support to the Home Care team as assigned.

c) Service Development

• To be involved in regular programme development and evaluation in order to meet the needs of an evolving eldercare sector.

d) Additional Responsibilies

• Prepare ad-hoc reports and other administrative work as assigned by the Home Care operations team.
• Keeping updated with ISO requirements.

• Diploma or Advanced Diploma in healthcare related disciplines.
• Minimum 3 years' experience in community healthcare settings in Singapore
• Good knowledge of the geriatrics and community services
• Proficiency in MS Office applications
• Proficiency in Google Workspace applications - Gmail, Google Calendar, Google Docs/Sheets/Slides, Google Drive

• Good interpersonal and writing skills
• Good team player and multi-tasker
• Good communication skills (oral and written)
• Passion in community services and service oriented
• Good judgement and decision making, problem solving skills
• Independent, resourceful and self-motivated
• Meticulous and have an eye for details
• Proficiency in Chinese is essential as majority of our clients are Chinese-speaking

1) do import or export documentations

2) liaise with clients, agent n shipping lines

3) handling of bookings

4) computing monthly P&L

Qualifications

Diploma graduates with Diploma in Maritime Studies/Logistics of shipping discipline with 1 to 2 years experieence. No experience is welcome

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

Are you interested to ensure that millions of children receive the latest LEGO® set? Join us in the Regional Supply Chain team to support those in Singapore, Malaysia, Korea and Travel Retail to get their hands on those sets!

Play a pivotal role in driving continuous Supply Chain improvements and enable world class partnerships with our customers on key goals.

Core Responsibilities

• The incumbent will drive continuous improvement to optimize the End to End Supply Chain till goods are received by our customers. The geographic scope is to serve our Korea and SMTR (SG-MY-Travel Retail) business units and will be based in Singapore.
• The role of a Customer Logistics Manager adds new value by improving overall service to customers, while balancing trade-offs/efficiencies on cash and cost. Key deliverables include:

a) to identify and deliver projects/initiatives in partnership with our customers that enable sales, improve service, cost, cash, and sustainability goals

b) to meet (or exceed) target service score versus annual Customer Pulse

c) to support new customer on-boarding including set up of logistics terms

• To build knowledge and provide visibility of the market retail landscape, customer requirements, including the critical metrics important to win our customers.
• To establish collaborative partnerships and strong collaborator management (internal and external) to drive value creation initiatives. The incumbent is expected to work independently liaising internally with Sales, Operations, and external customers in the market (and in the regional market group where appropriate).
• To drive regional supply chain projects/initiatives for Supply Chain Operations (SCO) that drives scale and efficiencies in serving our customers and different channels in APAC CN.

Play your part in our team succeeding!

• Customer Logistics supports the vision of Global Operations in making LEGO the supplier of choice for our customers. The role exists to ensure the operational backbone in the supply chain is connected to the true needs of our LEGO customers in the market and with that, enable supply chain capabilities to deliver the right service.
• We unlock value for the LEGO Group by improving satisfaction on LEGO’s service to customers. Customers in turn reward us with stronger partnership in delivering the LEOG Group's business growth eventually reaching more children to experience LEGO play.
• The toy industry and the retail landscape in general, is fast evolving with channel and customer requirements having seismic shifts fueled by the digital economy. LEGO is embracing these changes with a renewed channel strategy. With that, Customer Logistics play an important role in enabling supply chain solutions to support sales, improve service, cost, and cash.
• The role will have the opportunity to work broadly across multi-functional teams in the value chain, travel (as required), and be exposed to our global customer logistics network to share and re-apply best processes. The role opens up to opportunities for further career advancement within the supply chain organization.

Do you have what it takes?

• Validated experience working in CPG/ FMCG/Toy/Luxury/Sports & Apparel industry
• Demonstrates good understanding of E2E supply chain operations from factory to customer shelves
• Proven track-record in proactively driving outcomes, team collaboration, communicating effectively with collaborators, and influencing skills
• Demonstrated examples in leading continuous improvement projects, good knowledge on logistics cost drivers, and experienced in managing trade-offs within the value chain
• Experienced in project management and exposed to managing a diverse set of collaborator groups
• Ability to work with a remote functional team and ability to thrive in a diverse, multi-cultural organization sitting across different geographies, cultures, and time zones
• Ability to navigate ambiguity and take judgment calls
• Proficiency in Korean language will be needed in the role to support the KR business
• Previous working experience in Toy industry or functional experience working for Sales, Customer Service, and/or Customer Development work
• Previous experience using SAP and other advanced features/tools from Microsoft like power BI
• Experience in Agile project management methodology will be valuable
• Korean Language Proficiency is required to liaise with Korean-speaking stakeholders
• Relocation support is not offered for this role

What’s in it for you?

Here are some of what to expect:

• Family Care Leave – We offer enhanced paid leave options for those important times.
• Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
• Wellness – We want you to be your best self, so you'll have access to the Headspace App and lots of wellbeing initiatives and programmes run by local teams where you are based.
• Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.
• Bonus – We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.
• Your workplace – When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of e.g. race, colour, religion, sex, national origin, sexual orientation, disability or gender identity.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Just imagine building your dream career.

Then make it real.

Join the LEGO® team today.

Apply online at our LEGO Careers Portal at: https://www.lego.com/en-sg/careers/job/customer-logistics-manager-e696bbdbfec41000ebf23bc240ff0000

About the role: We are seeking a highly motivated and experienced individual to join our team as a Service Management Manager in our Global Transformation Company. As the Service Management Manager, you will be responsible for overseeing and improving the delivery of services within our organization. This is a critical role that ensures our services are efficient, effective, and aligned with the needs of our patients and healthcare professionals. If you thrive in a fast-paced environment and have a passion for delivering exceptional service, we want to hear from you.

Responsibilities:

• Develop and implement service management strategies to enhance the overall delivery of services.
• Collaborate with cross-functional teams to identify service improvement opportunities and implement solutions.
• Monitor key service metrics and develop action plans to address any performance gaps.
• Ensure compliance with industry regulations and best practices in service management.
• Lead and mentor a team of service management professionals, providing guidance and support to ensure their success.
• Establish and maintain relationships with key stakeholders to understand their needs and incorporate their feedback into service improvements.
• Analyze customer feedback and utilize data-driven insights to enhance the customer experience.

Qualifications & Experience:

• Bachelor's degree in Healthcare Administration, Business Administration, or a related field.
• Minimum of 5 years of experience in service management, preferably in a healthcare setting.
• Strong leadership and team management skills, with the ability to motivate and inspire others.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with individuals at all levels of the organization.
• In-depth knowledge of service management principles, methodologies, and best practices.
• Proficient in using service management software and tools.
• Proven experience in analyzing data and generating actionable insights.

Skills:

• Outstanding interpersonal and communication skills.
• Expertise in Clinical Adoption strategy implementation.
• Strong planning, organization, and time management skills.
• Proficiency in Clinical Information Systems
• Demonstrable success in stakeholder interactions, delivering aligned solutions.
• Familiarity with clinical environments and terminology.
• Strong values of integrity, commitment, and self-improvement.
• A methodical, thorough yet flexible approach.
• Process-driven mindset.