We are looking for Contract to Permanent Clinic/ Dental Receptionist to work in reputable healthcare organisations!

Job Scope:

· Preparing patients for dental work.

· Helping with infection control by sterilizing and disinfecting instruments,

· Setting up instrument trays

· Preparing materials, and assisting with dental procedures.

· Assisting dentists in managing medical and dental emergencies when necessary.

Requirements:

• Minimum PSLE / N level / A level / Diploma
• Training provided

Apply now by sending your resume to [email protected] for more enquiries.

We regret to inform you that only shortlisted candidates will be notified.

Tammy Yap | Outsourcing Team | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Job Description:

• You are responsible for the general maintenance of the home. Ensuring homes equipment, gadgets and instruments are maintained at optimal functioning level at all times. Duties include maintaining a safe environment within the home such as managing visitors entrance and departure, ensuring safe and smooth traffic flow.
• Manage day to day operations in inventory management e.g. receiving of stocks, weekly distribution of supplies to wards
• Assets management and labeling of assets
• Conduct general repair and maintenance of premises and equipment
• Participate as member of the Homes Fire Safety Committee and support Operations to attend to any fire hazard

Job Requirements:

• Nitec / Dip in Electrical Engineering
• At least 1 year of related experience

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Job Summary

This role exists to handle policy processing transaction and deliver quality customer service.

The key result indicators for this role are:

• Provide excellent customer service to policy owner, business partner and public through various means including but not limited to letter, email, audio/video call, in person meeting, etc.
• Perform policy processing transaction independently with zero error and within target turnaround time.
• Report and escalate any daily operations issues and propose feasible solution for management review.

Responsibilities

• Collaborate with business partner and different internal teams to deliver quality customer service.
• Handle enquiry/feedback/complaint from internal and external customers through different means of contact including but not limited to letter, email, audio/video call, in person meeting, etc.
• Process financial and non-financial policy servicing transactions in different administration systems in complying to the process guidelines, target turnaround time and with zero error.
• Ensure a good follow-through of customer’s service request up to its completion.
• Report daily operations issues to team leader with proposed feasible solution.
• Manage the file retention and destruction process.
• Back up other team member to ensure service continuity.
• Comply with internal policies, procedures and the relevant laws and regulations.
• Perform ad-hoc projects or tasks as assigned.

Requirements

• Degree or equivalent
• At least 3 years’ of insurance operations experience in insurance industry.
• Strong desire to learn the ropes in preparation for a career in the insurance sector.
• Understanding of different entity structure, AML guidelines, FATCA and CRS requirements
• Able to work independently and under pressure with minimal supervision
• Customer centric mind set with a desire to provide excellent customer service
• Have good problem-solving skills
• Excellent interpersonal and collaboration skills
• Possess good verbal and written communication skill
• Good team player and accountable
• Have good organization skills and attention to details.
• Proficiency in MS office, Excel, Word, Powerpoint

Interested candidates are invited to submit the application with detailed resume stating educational background, working experience, current and expected salaries and contact number.

Your application will be treated in strict confidence. Only shortlisted candidates will be notified.

Personal data collected will be used for recruitment purposes.

Personal data of unsuccessful applicants may be retained up to two years only.

Changi Business Park

Mon-Fri 9am-6.30pm

$2500

6 months, extendable

Secured Loan Servicing Team

• Perform record creation and system updating in Bank’s operating systems relating to Secured Loans.
• Process documentation check, loan disbursement, loan servicing activities, loan redemption, fee payments & collection relating to Secured Loans.
• Prepare instructions, payment, advices & notification letters to customers/law firm
• Perform imaging, indexing and filing of collateral documents
• Perform reconciliation of General ledger accounts, transactions & documents
• Review & update system reports on daily, weekly and monthly basis.
• Handle filing of source reports & media and arranging for archival.
• Handle customer / lawyer’s enquiries

How to Apply: send your resume and indicate role(s) you want to apply to: [email protected] or telegram @jocelynchan

Jocelyn Chan| Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA Licence number : 99C4599 Personnel EA License: R1331820

Job Info:

• Salary: Basic up to $3800 + AWS + VB
• Working Hour: Monday - Friday (9.30am - 6.00pm); Saturday (WFH) - 9.30am - 1.00pm
• Location: Somerset

Job Scope:

• Address customer inquiries and generate quotations as needed
• Organize and coordinate import and export logistics operations
• Communicate with international agents to ensure compliance with shipping regulations and documentation requirements
• Collaborate with warehouse personnel to oversee cargo handling and movement activities such as receipt and delivery
• Manage customs procedures by providing instructions to customs brokers
• Maintain regular communication with vendors, shippers, customers, carriers, and international agents
• Ensure accurate documentation for billing, invoicing, and file closure post-shipment
• Coordinate door-to-door shipments, including transhipments, for both imports and exports
• Collaborate with project managers to plan and execute shipment strategies and address ad-hoc requirements
• Generate airway bills and handle booking arrangements
• Arrange transportation logistics
• Utilize Electronic Data Interchange (EDI) systems for efficient data exchange
• Manage Customer Carrier Notes (CCN) efficiently

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Ian Gan Zhi Shen | EA Personnel No.: R21102913

• You will be a part of our nursing team providing a high standard of nursing care
• Assist doctor with procedures
• Perform recovering room and circulating duties
• Perform pre and post patient care and duties
• Educating and provide support to patients
• Perform and assist simple non-invasive medical investigations.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R22110981

EA Personnel Name: Law Mei Fong

Duration: 1 year

2 shifts, need to work on weekends and PH

Location: Outram Park

Salary: $1.7k to $2k

Job Description:

You will provide prompt and quality front-line services to patients for the Radiology department. Your role will involve registration and scheduling of appointments for patients and collecting of payments from patients.

Requirements:

- Min Nitec in any field

- Prior experience in healthcare is advantageous

If interested, please email me at [email protected]

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

The Opportunity:

Our client has been actively engaged in the Luxury Retail sector for over 23 years now, operating in both retail and wholesale segments across Greater China, encompassing Hong Kong, Macau, Taipei, and key cities in Mainland China. Reporting to the Sales Manager, we are looking for a Sales Support Executive to join their wholesale business to support the team on daily wholesale operations coordination and preparing sales reports.

• Permanent opportunity
• Work location: Central region
• Work hours: 9am - 6pm
• Salary: Up to $4,000/month + VB

The Job:

• Manage day-to-day operations of the wholesale division, emphasizing effective coordination internally and externally across sales, products, budgets, and procedures within the designated sales area. This focus aims to achieve objectives related to sales, stock management, quality control, brand image, and planned expansion.
• Manage the entire process of order processing, overseeing the creation and confirmation of orders by liaising with the Customer Service team and clients. Track delivery statuses, manage accounts payable, service rates, and training initiatives with meticulous attention to detail.
• Regularly consolidate clients' sales results, KPIs, and business reviews on a weekly and monthly basis. Offer support to management by conducting specific business and commercial analyses.
• Assist the team during buying sessions by managing appointment schedules, preparing for buys, consolidating orders, and conducting thorough buy analyses.
• Work collaboratively with the sales and finance departments to streamline payment processes.
• Conduct comprehensive checks on documentation provided by logistics providers, ensuring compliance with trade transaction requirements.
• Recommend Visual Merchandising props for customers in alignment with brand guidelines, collaborating closely with the sales team to ensure cohesive and brand-consistent displays.
• Collaborate effectively with both internal and external stakeholders on all operational and logistics-related activities.
• Provide support for store events activation and diligently follow up on results.

The Talent:

• Prior experience in the retail or wholesale division with a focus on either order processing, merchandising, visual merchandising, or sales support is an added advantage
• Strong interpersonal skills, meticulousness, and high independence to complete tasks within deadlines
• Proficient in Microsoft Office, particularly Excel and PowerPoint, to deliver advanced data analysis and presentation capabilities.
• Ability to communicate in Mandarin to liaise with native Chinese-speaking stakeholders located in Greater China

Next Steps:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package, and apply directly to [email protected]. We'd love to hear from you!
• We regret that only shortlisted candidates will be notified.

Responsibilities

• Responsible for production system integrity and production system readiness of systems under Payment System team for APAC region
• Provides L2 support and troubleshoot production incidents and critical system interfaces through the Payment System.
• Assist the Incident Manager in identifying and implementing preventive and detective measures for applications, including root cause analysis.
• Aid the IT Planner in achieving project objectives and execute production transitions for new system launches and system change requests.
• Recommend system improvements based on identified process gaps.
• Develop and document implementation, integration, and standardization processes in accordance with established standards.
• Identify and suggest processes suitable for automation and implementation.
• Lead and coordinate projects, providing analytical support and conducting requirement analysis for system enhancement, fixes, and emergency application changes deployment.
• Promptly highlight and escalate risk issues to relevant parties.
• Participate in system restoration exercises for Disaster Recovery.
• Coordinate regular issue resolution meetings with developers/vendors.
• Perform other duties as and when assigned.

Requirements

• Hold a Diploma/Bachelor’s degree in Computer Science or Information Technology.
• Possess a minimum of 4 years of experience in Application or System Support, preferably within a bank or financial institution.
• Have hands-on experience supporting Payment systems.
• Experience in an Enterprise Application support environment involving interaction with multiple functions (developers, infrastructure, service desk, and business users).
• Possess functional knowledge of Payment systems such as GIRO, FAST, CTS, MEPS+, Overseas & Domestic Remittance, Internet Banking, and customer eAdvices.
• Have technical knowledge of applications hosted on both Windows and LINUX, capable of performing database queries (SQL Server, ORACLE), and managing application services under Windows and LINUX environments.
• Demonstrate proficiency in scripting (e.g., DOS, Shell Scripting).
• Exhibit self-motivation and a strong work ethic to ensure high-quality work delivered in a timely manner.

To apply, please visit www.gmprecruit.com and search for Job Reference: 24166

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

Job Scope

• Providing frontline customer service and handle counter registrations, scheduling appointments
• Collection of payments and basic admin duties
• Liaise with patients and family members and educate on medical follow up appointments
• Assist medical professionals in daily clinic operations
• Ad-hoc duties

Job Requirements

• Min N/O/A Levels or Diploma in any studies are encouraged to apply
• Able to commit on 3 months
• Customer service experience required
• Willing to walk and stand for long hours, dealing with patients in close contacts and comfortable to work in a hospital settings
• Office hours / Shifts available
• Able to commence work immediately / short notice

Interested candidates are invited to email your resume to:

Apply now by sending your resume to: [email protected]

or call Tammy Yap at 8178 6641 for more enquiries.

We regret to inform you that only shortlisted candidates will be notified.

Tammy Yap | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

JOB PURPOSE

o To utilize public health expertise to identify the determinants of health and potential risks to both an individual’s and the population’s health status, and thereafter implement interventions to prevent diseases and injuries before they occur.

DUTIES & RESPONSIBILITIES

· Operate the infectious disease and non-infectious disease surveillance systems and dashboards for the population he is responsible for

· Support the conduct of regular quantitative and qualitative analysis of relevant health databases and dashboards and provide public health recommendations based on the relevant population health databases

· Support the design and implementation of occupational and public health programs

· Conduct relevant public health research in the areas of emerging infectious disease, non-communicable diseases, and public health services to improve care for the population he is responsible for

· Assist in the preparation of documents such as new policies, clinical guidelines, best practices, policies, and work-instructions etc

· Carry out any other duties as may be reasonably be required by the Head of Department

JOB REQUIREMENTS

Education / Training / Experience

o Master’s Degree in Public Health, Epidemiology or equivalent

o Bachelor’s Degree in Health Sciences, Data Science or healthcare related field

o Previous work experience in the healthcare sector will be an advantage

o Proficient in Microsoft Excel, Access and one or more statistical software packages (e.g. SPSS, STATA, or SAS) will be an advantage

o Excellent written and verbal communication skills with good publication records in journal

o Able to work independently and yet be a good team player

Interested candidates please send a copy of your resume to [email protected]

Lynn Ho
R23114223

Recruiter's Ref Code: #HHO

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

• Guaranteeing car aftersales service achieves high customer satisfaction levels.
• Implementing key procedures for car service operations.
• Supervising and directing the team of technicians to ensure their work is conducted efficiently and professionally.
• Collaborating with other departments to fulfill customers' requirements, including timely delivery, quality repairs, and cost-effectiveness.
• Taking proactive measures to maintain smooth and effective operations.
• Undertaking additional responsibilities as needed.
• Must possess class 3/3A driving license

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

Julian Grey’s client is a Singapore based solution provider for high quality IT security products to value add to their MNC clients & channel partners and has been in the market for more than 2 decades.

Location: East

Timing: 8am - 8pm, 8pm - 8am (Rotating Shift with 2 days off)

Benefits

• AWS and performance bonus
• Annual salary increment (subject to performance evaluation)
• Medical and Dental

Job Responsibilities

• Oversee building and data centre facilities components, including Building Management System, Fire Detection and Protection systems, Energy Management System, Chiller, Electrical
• Conduct troubleshooting and maintenance of facility equipment
• Manage contracts for facilities and equipment maintenance
• Prepare monthly SLA reports for equipment uptime, power usage & temperature readings
• Responds to emergency and be on 24x7 standby
• Oversee new data centre projects including renovation and maintenance
• Responsible for site inspections / audits by authorities
• Scheduling and tracking of servicing jobs and vendor management

The Ideal Candidate

• Educational qualification in Electrical / Mechanical Engineering or equivalent
• At least 1 – 2 years’ relevant experience in DC facility management and vendor management

Follow us for more updates, interview tips!

https://www.instagram.com/juliangreygroup/

https://www.linkedin.com/company/juliangreygroup/

https://www.facebook.com/juliangreygroup/

Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants

Please WA Bryan Tay @ 97559161

Shortlisted Candidates will be notified

Bryan Tay Reg No. R23112463

Julian Grey Corporate Advisory Pte. Ltd.

EA License No: 19C9568

- 1 year Contract (Non-renewable)

- Mon to Fri. From: 8.30am to 6pm

- Near Outram Park MRT

- Up to $3600 (depend on experience)

Responsibilities & Duties:

• Support the training and development programmes of the Nursing departments.
• Assist with the planning, initiating and implementing of the programmes, and are expected to manage the training courses and monitor the statistics.
• Assist in the coordination and recruitment of the trainees and student nurses.
• Handling patients’ enquiries and other duties as assigned by your supervisor.

Working Hours:

• Mon to Fri, 8.30am to 6pm

Period:

• 1 year Contract (Non-renewable)

Salary:

• Up to $3600 (depend on experience)

Location:

• Near Outram Park MRT

Candidate Requirement:

• Diploma in any discipline with at least 2 years’ administrative experience
• Proficient in Microsoft Office applications
• A team player with strong organisational, analytical and communication skills

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R23114826)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
3 Shenton Way, #19-01 Shenton House, Singapore 068805
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

• Perform record creation and system updating in Bank’s operating systems relating to Secured Loans.
• Process documentation check, loan disbursement, loan servicing activities, loan redemption, fee payments & collection relating to Secured Loans.
• Prepare instructions, payment, advices & notification letters to customers / law firm
• Perform imaging, indexing and filing of collateral documents
• Perform reconciliation of General ledger accounts, transactions & documents
• Review & update system reports on daily, weekly and monthly basis.
• Handle filing of source reports & media and arranging for archival.
• Handle customer / lawyer’s enquiries

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)
Recruit Express Pte Ltd (EA Licence No: 99C4599)

Benefits summary:

• MNC, Good Career Progression
• Changi Airport (Terminal 1/2/3)
• UP$3500 + BONUS
• Company Transport provided
• Discount on flight tickets

Job Responsibility:

• Work closely with airlines in passenger check-in process
• Check boarding pass and travel documents
• Assist in lost and found duties
• Perform customer service duties such as answer general enquiries

Requirements:

• Good communication and interpersonal skills.
• Service-oriented and passionate to work in the aviation industry

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Interested candidates kindly click the APPLY NOW button

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Chanel Loh Su Fui

Registration Number: R22110419

EA License No: 06C2859 (MCI Career Services Pte Ltd)

Inside Sales Representative - Corporate automation related services/product (No product selling or closing is required)

• Company is a MNC in Engineering related industry and candidates with no experience are welcome as training will be provided.

• This role will work with marketing and sales department and gain exposure to strong communication skills.

• Minimum GCE “O” Level & above

Locations: near to Bendemeer / Lavender MRT

Salary: Up to $3000 + Up to $800 incentive

Interested candidates are welcome to email resume to [email protected] and CC to [email protected]

Benefits Summary

• Government Healthcare Sector
• Up $2500 + AWS + Bonus
• Full Time Company Benefit Entitlements
• Stable career opportunity

Job Responsibilities

• Provide frontline customer service for registration and appointments of department.
• Assist with coordination and appointment booking for the customers
• Administrative duties associated with the clinical services / programme.
• Ad hoc duties as assigned by supervisor.

Requirements

• Good communication and interpersonal skills.
• Proficient in Microsoft office applications.
• Service-oriented and passionate to work in the healthcare industry

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Interested candidates kindly click the APPLY NOW button.

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Chanel Loh Su Fui

Registration Number: R22110419

EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

Our client is a Global MNC, one of the leading players in the Manufacturing sector. Due to business needs, they are now recruiting a Sales Admin to be part of their team for ongoing transformation projects. They are located in the Central – easily accessible.

Responsibilities:

1. Process Purchase Orders & Prepare invoices
2. Follow up on customers complaints and overdue payments
3. Perform data entry, filling, scanning
4. Providing after sales service

Requirements:

• Min Diploma in Business administration or Supply Chain
• Min 2 years of relevant experience in Sales Admin
• Proficient in Microsoft Office

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R21101676 (Ng Zhi Qing Alethea)

What Will You Do:

• To produce and maintain reports as per operation requirements
• To include all insights and analysis in reports
• To manage project timelines and go-to-market schedules.
• To ensure that all timelines are met for effective project execution.
• To ensure all projects follow strictly to all operational and sales procedures.

What Do You Need:

• At least a Diploma or above
• Fresh Graduates are welcome.
• Experience in Customer Service or Telco industry will be advantageous
• Meticulous, organized, and motivated team player.
• Comfortable to work on Public Holidays and Weekends.
• Ability to work within the Airport vicinity

• In charge of some major account, advise customer of their hardware requirement (e.g: upgrade of Ram, etc)
• Handle customer compliments/complaints, problem-solving, post-mortem, document learnings, crisis prevention, etc.
• Manage projects from end to end, including administering cost budgets.
• Lead by example in all aspects for ground staff to look up to.
• To analyze existing processes and suggest/recommend improvement plans to increase productivity/efficiency/cost-effectiveness.

Job requirement:

• Diploma / Degree
• Min 2 years’ working experience in IT / Tech Industry
• Familiar with Microsoft products, operating Windows
• Familiar with basic networking fundamentals
• Good communication and customer service skills
• Team Player, positive attitude, and keen interest in customer service.
• 5 days work (8.30am to 6pm) at Depot Close
• Salary $2700 - $3000

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

Qualifications and Profile

Education Bachelor or better – Computer Science or related field, couped with relevant industry certification, will be advange.

This position requires a minimum of 3+ years of experience in supporting or developing applications.

Main responsibilities:

- Provide technical and functional Level 1 and Level 2 application support to a portfolio of Corporate IT and Security applications.

- Communication with end-users via phone, chat, email, and/or a support ticketing.

- Analyze and manage incidents/problems/requests coming from users.

- Collaborate with cross-functional teams to troubleshoot and resolve technical issues efficiently.

- Readressing the issue towards L3 application or infrastructure teams.

- Supervise and monitor daily and monthly jobs.

- Handle user request by working closely with project, infrastructure and production teams

- Process and issue daily, weekly and monthly reporting on data and tickets

- Able to work in shifting schedules (ASIA and EMEA)

Mandatory:

- Possesses strong analytical, logical and problem solving skills

- Technical background around industry leading DevOps tooling.

- Excelent communication skills in English, both written and verbal, with the ability to convey technical concemts to non-technical users.

- Strong perseverance, diligence towards attaining goals and effective time management

- Self-motivated, flexible and an excellent team player

- Understanding and respect of cultural diversity

- Ability to multi-task and work independently with minimal supervision

- Understand concepts of IT Production environment and deployment process/piplines.

- Good hands on experience in following technologies

• Jenkins, Maven, Nuget, SonarQube, Jira and Nexus
• Versioning control systems: Git , AzureDevOps|TFS and SVN
• SQL scripting (SQL Server or Oracle are preferred)
• JIRA platform experience

- Experience in writing Windows / Linux scripting (PowerShell, Bash, Ruby, Python, etc.)

Other Professional Skills and Mind-set

- Strong communication (written, and verbal) in English is a must.

- Proactive style of working, organizational skills.

- Strong analytical and problem solving skills.

- Ability to multi-task and work independently with minimal supervision.

- Team player mindset.

- Understanding and respect of cultural diversity.

Job Duties:

• To promote credit card coversion to existing customers of various consumer segment
• Engage & build good relationship with customers & deliver good client experience
• Good follow-up skills and ensure customers’ applications and documentations are completed for processing timely
• Able to present effectively and communicate comfortably to customers face to face or through telemarketing activities

Job Requirements:

• Minimum N Levels and above
• Customer-oriented, with good interpersonal and communication skills
• Meticulous, able to process requests with accuracy and meet service standards
• Proficient in MS Office

Interested applicants please send your resume in MS Words format to [email protected] and attn it to Tan Joanna (R1104661).

Short listed candidates will be notified

www.ambition.com.sg

EA Registration Number: R1104661

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. Licence Number: 10C5117

Job Description:

• Respond to customer inquiries
• Prepare quotations and follow up with customers for their acceptance.
• Document customer interactions when necessary, compiling job related documents to ensure that customer requirements are met.
• Prepare delivery orders, sales invoices and other relevant documents
• Ensure proper record keeping for all job orders.
• Co-ordinate the ordering of materials between different departments
• Co-ordinate the job arrangement with operation department
• Communicate all necessary job requirements clearly and efficiently to other stakeholders to ensure that customers’ requirements/instructions are addressed.
• Build and maintain long term business relationship with customers

Requirements:

• Minimally 2 years of working experience
• Prior customer service or sales coordinator experience will be an advantage
• Experience in logistics industry will be an advantage
• Friendly and welcoming disposition
• Has initiative, independent and able to work in dynamic environment
• Good command of written and verbal English
• Excellent organizational and multitasking skills

Objectives of the position:

This role is for the Customer Quality Support for Company’s product distribution where Customer’s feedback & Product Quality requirements / issues are handled. The person will be responsible to handle Customers requirements such as complaints, test data & other technical information as requested. Customer complaints handling will also include the necessary communication with all the stake holders (Customer, Supplier, CS, PP, SVM, LOG). Knowledge in cable testing and specification requirements will be required to understand Customer complaints (technical & logistics).

Key Responsibilities:

1. Manage Customer complaint processes such as acknowledgement of the complaint, updating into SAP, keeping track of the complaint, closure of the complaint & summarizing for monthly reporting. Proper handling of customers’ needs by providing accurate and timely information on enquiries related to cable standards, test reports and handling of customer complaints.

2. Track supplier quality by means of in-coming inspection when required or arise from Customer complaints. Update results in SAP system and release inspected lots according to the usage decision defined. To generate supplier CAR and track for corrective action by liaising with the supplier.

3. Familiar with and comply to international cable testing standards and procedures. Contribute to achieving company & department KPIs through due diligence, duty of care & personal accountability for Quality assurance in all tasks.

4. Liaising with relevant departments to effectively close the Customer complaints

5. Maintain records in SAP

6. Operate Laboratory test equipment when required

7. Assist Customer’s Technical enquiries e.g Product Test Report, RoHS, REACH, CE

8. Supplier claim processes and 8D report.

9. Prepare and issue Customer Test Certificates & COC

10. Assist in other day to day activities related to QA department as assigned by Superior.

Skills & Qualification:

▪ Min. Diploma or Degree in Engineering (Electronics / Electrical) or equivalent

▪ Min. 2 years’ experience in electrical / electronic product testing and qualification. Fresh can also apply

▪ Knowledge in ISO 9001 : 2015 QMS standard.

▪ Must be able to operate lab equipment (calliper, visual scope, resistance checker, High voltage tester).

▪ Prior experience in SAP system is required for this role. Knowledge of cable product testing is an added advantage.

▪ Good written and communication skills

▪ Good customer handling skills and able to communicate to all levels in the organization

▪ Proficient in Microsoft Words and Excel

▪ Addresses present issues immediately and independently

▪ Possess self-confident and willing to share opinions and expertise in discussions

▪ Anticipate potential problems and takes action to avoid crisis

▪ Provide support to colleague in the Department and work as a team to achieve Department goals and targets