The Job

This role is responsible for planning and implementing fundraising strategies and campaigns; and growing sustainable income generation. This role requires a strong, charismatic personality with natural networking skills and the ability to build successful lasting relationships. Someone who is adaptable to fast paced environment, thinking out of the box and comfortable working under pressure and to deadlines.

Responsibilities

Fundraising

• Support Fundraising Manager in all fundraising activities and community outreach projects.
• Assist in identifying, developing and implementing innovative fundraising and community outreach activities, including leveraging on technology where possible, to improve fundraising activities.
• Provide support for collaborative fundraising with external stakeholders and potential donors.
• Coordinate approved corporate CSR and community projects.
• Support in all administration and operations of fundraising and related campaigns.
• Ensure compliance with prevailing regulatory requirements for fundraising activities.
• Identify community partners (business and community organisations) to fund projects costs.
• Provide detailed reports to the Donors concerning the utilization of donations.
• Prepare funding proposals to deliver presentations, donation appeals and appreciation letters.
• Maintain and update records and liaise with different business units.
• Maintain a high level of confidentiality concerning prospects and donors.

Corporate Communications

• Assist in managing social media content for the organization websites and Facebook for relevance, quality, timelines and continuous improvement.
• Support media relations and press release activities conjunction with fundraising related campaigns.
• Assist in managing development of appropriate engagement channels including writing and production of annual reports and quarterly E-newsletters in a timely manner.
• Assist in developing contents for fundraising publicity and campaigns.
• Support the leadership team with crafting speeches, preparing presentations, drafting articles, arranging interviews, and maintaining other forms of external contact.
• Ensure general enquiries are attended to by relevant programme leaders.
• Support the organization in any special projects as assigned.

Requirement

• At least Diploma/Degree in Business/Marketing/Social Service
• Min 3 years’ experience in Sales/Marketing/Fundraising
• Goal-oriented with the ability in achieving and exceeding set targets/goals.
• Strong interpersonal skills in building and managing key relationships and the ability to deal with a diverse range of stakeholders.
• Excellent presentation skills, verbal and written communication skills to write proposal and craft campaign.

Stakeholder Management

• Establish strong working relationships with AIC Divisions and external partners across government agencies, healthcare and social services sectors and ensure alignment with the overarching SGO stakeholder engagement and network development strategies
• Develop and implement stakeholder engagement plans, such as the organization of regular Cluster-level networking platforms to build mindshare, gain awareness of ongoing developments within the landscape, facilitate collaborations and share best practices
• Work collaboratively with key stakeholders such as the Regional Health Systems (RHS), Communities of Care (CoC) and Active Ageing Centres (AACs) to co-create a local community support network for seniors and address their needs in areas such as active ageing, preventive health and other population health initiatives
• Monitor the progress of cross-agency collaborations within the Cluster and develop insights across projects to identify key issues, system gaps and synergies to be achieved

Change Management

• Serve as liaison and point of contact for HQ departments for the dissemination and implementation of organizational change initiatives at the Cluster level
• Evaluate the change impact and organizational readiness of the Cluster and support HQ departments in addressing concerns raised from the Cluster
• Regular review with Satellite Offices (SOs) to identify and address ground concerns and facilitate a smooth change management in accordance with the transition timelines
• Support the development and dissemination of communications messages to the SOs, in support of the change initiatives

Job Requirements

• A degree or equivalent in any field, from a recognised University
• Minimally 3-4 years of relevant working experience, preferably in similar capacity
• Passionate in networking and dealing with multiple partners and stakeholders, with good interpersonal skills
• Able to perform secretariat roles including organising meetings, networking sessions, collate reports and monitoring progress of outstanding issues
• Familiarity with community and healthcare partners and stakeholders would be an advantage
• Good communication and writing skills

Overview

With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also because we provide a differentiated and connected customer experience.

Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we help customers and partners resolve their issues quickly, prevent future problems from occurring, and demonstrate new ways to achieve more from their Microsoft investment.

Connected Customer Support Experience delivers connected support experiences to our customers to gain and keep their trust.

Our Service Manager will be positioned and aligned with our customers as Chief Operating Officers within the account, strategically placed to ensure that we have the appropriate level of engagement to support and drive the customer’s reactive support landscape and improve operational health. As such you will work with some of the world’s largest companies, public sector depts and not for profit organisations pursuing strategic activities, utilising Microsoft technologies to modernise their business.  
We create an environment where you can do your best work and build a career both in the Service Manager role as well as the wider Microsoft. As your interests and goals evolve we will enable you to connect you with a diverse, thriving community that can help you grow.

This role is flexible in that you can work up to 50% from home.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Customer Resolution

• Acts as an internal expert to resolve longer running, sensitive, or escalated issues or acts as a primary contact for escalated issues on behalf of less experienced IC levels. Identifies and builds relationships with various internal and external teams and senior leaders to resolve customer issues. Leads strategic projects. Informally provides coaching, mentorship, or support to less experienced Support Escalation Managers to resolve customer issues.
• Leads inter-regions, cross-regions, cross-group, or account team unit (ATU) initiatives by creating plans and managing relationships with other business units to improve the customer support experience for a group of customers or a specific region/area. Acts as a subject matter expert on best practices to support the customer experience.
• Reviews status updates to customers and provides informal guidance to others on communicating with internal stakeholders through various channels of communication for highly sensitive or difficult issues.
• Leads strategic projects designed to improve resolution times, customer satisfaction, and support experience.
• Proactively coordinates resources and establishes relationships to drive opportunities within the team and across stakeholder groups in postmortem discussions to remediate future issues.

Collaboration

• Leverages relationships across teams to remove roadblocks. Establishes and oversees the development of written protocols to ensure customer issues are resolved. Identifies reoccurring roadblocks across the team and escalates as needed.
• Owns escalated issues and manages account-aligned customer incidents to identify and remove barriers. Ensures existing processes are not a blocker to customer issue resolution and influences the direction of process improvement efforts with a global perspective. Acts as an expert and provides informal guidance to Support Escalation team members on how to handle moderate to highly complex cases.

Communication

• Manages customer and field expectations around issue response and represents the company independently. Ensures customer and MSFT internal stakeholders stay informed on the response and resolution status of customer issues.
• Communicates and influences internally to drive faster issue resolution.
• Identifies and builds strategic relationships with internal teams, partners, and
  communications with senior leadership to resolve issues that are complex in
  scope.

Process Improvement

• Surfaces feedback from the team and drives collaboration across functions to identify systematic issues and leads process breakdowns to ensure resolution/progress. Creates strategy for process improvements and leads project or workgroup to improve internal processes.
• Reviews postmortem executive summaries and identifies patterns across customer issues. Creates strategies to resolve reoccurring or highly sensitive issues in partnership with leadership.

Vendor Relationships

• Owns and leads relationships with outsource vendor to resolve issues and foster positive cultural and behavioral changes.

Other

• Embody our culture and value

Qualifications

Required/Minimum Qualifications

• 9+ years technology industry, customer service, or related experience
• OR Bachelor's Degree in technology, business, or related field AND 6+ years technology industry, customer service, or related experience
• OR Master's Degree in technology, business, or related field AND 4+ years technology industry, customer service, or related experience
• OR equivalent experience.

Additional or Preferred Qualifications

• 12+ years technology industry, customer service, or related experience
• OR Bachelor's Degree in technology, business, or related field AND 9+ years technology industry, customer service, or related experience
• OR Master's Degree in technology, business, or related field AND 8+ years technology industry, customer service, or related experience
• OR equivalent experience.
• Project management experience.
• Experience working with Microsoft products and services.
• Cloud Technology Certification (Azure Fundamentals. M365 Fundamentals)

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

• Oversee the operations of the Healthy Ageing Department together with other senior team members
• Identify and analyse key trends and developments, data and collaborations required to meet the department’s vision
• Plan and implement evidence/interest-based initiatives aimed at improving the quality of life of seniors (emphasis: frail seniors who use Community Care services or who are living at home). These include meaningful recreational activities such as the arts (visual arts, creative movement), physical leisure (gardening, taichi), music, inter-generational projects, etc
• Research, plan and implement evidence and interest-informed initiatives in collaboration with partners and the Community Care sector
• Develop and execute strategies to support Community Care service providers (e.g. Active Ageing Centres) in providing meaningful and evidence and interest-informed activities for their clients.
• Analyse information, data and ground insights to identify trends, needs and gaps, and formulate strategies to support activity provision by Community Care partners and service providers.
• Project manage and evaluate the outcomes and effectiveness of the initiatives
• Engage and manage internal and external stakeholders to gain buy-in and partnerships

Job Requirements

• Degree in any discipline with at least 8-10 years of programme management / at least 10 years of relevant experience and 3 years in a managerial capacity
• Strong in programme management and evaluation experience, preferably in healthcare, eldercare and/or social services
• Self-motivated, resourceful with good problem-solving skills and a high level of initiative
• Able to manage multiple projects with excellent project management skills and to thrive under pressure in a fast-paced environment
• Effective communicator (verbal, in writing) with good interpersonal skills and an interest to enhance care for seniors
• Responsible, independent and a good team player

Job Responsibilities

• Provide administrative support to the team in the management of global customers.
• Provide support to customers in terms of enquiries, quotations and reports.
• Assist in RFQ process.
• Maintenance of CRM records which includes client and prospect information.
• Responsible for statistics and data collation.
• Data analysis and reporting.
• Assist in the preparation of sales presentations and marketing materials.
• Perform other duties assigned by HOD.

Job Requirement

• Tertiary qualification.
• Proficient in Microsoft Excel, Word and Power Point.
• Strong analytical skills.
• Excellent communications skill, resourceful, creative and willing to learn..
• Strong sense of ownership and commitment in assigned tasks
• Able to work independently in a dynamic environment and demonstrate good teamwork.

There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

• Plays a central role in providing nursing care to residents
• Develop and evaluate nursing care plans
• Assist management and lead in the implementation of project or care path
• Medication Management

Job Requirements:

• Singaporeans only
• Registered with Singapore Nursing Board
• Diploma in Nursing/ Degree in Nursing
• At least 2 years of nursing experience
• Proactive and self motivated
• Able to work AM / PM shift

Check out Aber Care website for more details.

Interested applicants may email your updated resume to [email protected].

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

About the Centre for Quantum Technologies

The Centre for Quantum Technologies (CQT) is a research centre of excellence in Singapore. It brings together physicists, computer scientists and engineers to do basic research on quantum physics and to build devices based on quantum phenomena. Experts in this new discipline of quantum technologies are applying their discoveries in computing, communications, and sensing.

CQT is hosted by the National University of Singapore and also has staff at Nanyang Technological University. With some 180 researchers and students, it offers a friendly and international work environment.

Learn more about CQT at www.quantumlah.org

Job Description

The Centre for Quantum Technologies (CQT) at the National University of Singapore (NUS) is offering a position for a postdoctoral fellow who will work on quantum cryptography, specifically multi-party quantum cryptography. Sample topics include

• quantum homomorphic encryption, quantum private information retrieval and secure delegated quantum computation;
• composable security for multi-party quantum cryptography;
• quantifying tradeoffs between security and noise in multi-party quantum cryptography;
• using quantum error correction for noise resilient quantum cryptography

Job Requirements

he candidate should have a strong track-record working on technical aspects of quantum information theory and cryptography. The candidate is expected to have a PhD in electrical engineering, computer science, physics or applied mathematics and a publication record in quantum information theory.

The candidate will work closely with Assoc. Prof. Marco Tomamichel . The position is funded by the QEP (Quantum Engineering Programme) project “Quantum homomorphic encryption: the Swiss army knife for the quantum internet?” and thus the research conducted must be within its scope, i.e., roughly around the sample topics mentioned above. The candidate is expected to use the postdoctoral stint to develop a strong research profile by conduction research on the above-mentioned topics.They are also expected to contribute to the group, for example by co-supervising undergraduate student projects and assisting with teaching.

For more information about the group's research interests, please visit the homepage at

http://www.marcotom.info/

Salary will be competitive and will be commensurate with the candidates work experience. The successful applicant will also receive generous travel funding.

Applicants should submit a detailed CV and the completed NUS Personal Data Consent for Job Applicants directly at our NUS Career Portal. Positions will initially be offered for one year, with the option to extend up to a total of three years. The start date is flexible. If shortlisted, applicants should also arrange for at least two to three letters of reference to be sent to the same address.

We regret that only shortlisted candidates will be notified.

Responsibilities:

• Manage and administer the online sales order to delivery and inventory replenishment processes
• Attend to customer enquiries
• Manage daily deliveries arrangement and stocks transfer
• Prepare reports and submit on a daily / weekly / monthly basis
• Analyse sales process and control inventory
• Check, verify and process billings and invoices
• Involve in quarterly stock take

Requirements:

• NITEC or Diploma in any discipline
• Prior sales support working experience in online e-commerce operation
• Familiar with e-commerce platform (such as Lazada, Shopee and etc.)

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Summary

Drive the passenger vehicle daily to provide transport for the clients attending the Day Care Centre, Dementia Care Centre and Day Rehab Centre.

This involves and includes the maintenance of the vehicle(s) owed by the Senior Care Centre (SCC).

Provide custodial care for clients attending day care and day rehabilitation.

Driver

Render assistance and supervision of the clients, ensuring client comfort and safety, according to the standards set by SCC when clients are boarding, alighting and traveling in the vehicle

Pick up and drop off clients at the designated location and assist them to the centre or to the drop off location

Assist in the transfer of clients where necessary

Help the clients settle down and be strapped safely after boarding the vehicle.

Accompany clients to the designated block where necessary

Accompany clients in vehicle to ensure they are comfortable and safe during the journey

Maintain good housekeeping and cleanliness of the vehicles

Care Staff

Supervising clients to carry out their routine re-habilitation, therapy and diversional activities.

Serve meals including tea/ coffee breaks to clients and may require to feed clients

Assisting elderly in toileting

Ensuring the cleanliness of the centre at all times and carry out the necessary cleaning daily.

Carry out other duties as assigned from time to time

Working Hours

Monday to Friday / 42.5 hours per week (8.5 hours per day)

• 7.30 am – 5 pm
• 8.30 am – 6 pm

Interested applicants, please email your updated CV to [email protected] or WA 97527630 for more information.

Recruiter's Ref Code: #HRY

Position Applied: Driver cum Care Staff

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company Registration Number: Recruit Express Pte Ltd (99C4599)

We are looking for Speech and Language Therapists to be a part of our dynamic trans-disciplinary team of Allied Health Professionals which comprises Occupational Therapist, Speech Therapist, Physiotherapist, and (Associate)/Psychologist. The team provides a range of rehabilitative and intervention programs to support our client's ability to participate in the home and community.

Job Responsibilities:

• Assess and identify the individual needs of clients andformulate, develop and implement appropriate individualized/ group therapy programmes
• Apply pediatric and early intervention evidence-based practices in the intervention programme for clients
• Keep updated of development and research in areas pertaining to pediatric speech therapy
• Be part of the transdisciplinary team of therapist, social workers and psychologist in the programme
• Conduct workshops and training for both internal and external stakeholders

Job Requirements:

• Recognized Degree/Master in Speech and Language Therapy(listed in https://www.healthprofessionals.gov.sg/ahpc/apply-to-be-a-registered-allied-health-professional/lists-of-recognised-qualifications)
• Eligible to registered with the Allied Health Professions Council in Singapore as conditional or full registrant

Desktop Support Engineer | L1 | Tanjong Pagar

Working Days: Monday to Friday

Salary: $2500-$3000

Address: Tanjong Pagar

Responsibilities:

• Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution.

• Manage IMAC and desk side support services.

• Manage hard and soft break fix services for laptops and desktops.

• Provide standard and approved hardware and software (operating systems and standard office applications) support and maintenance on Desktop (Field Users) Devices for their entire lifecycle (including the remote management of Desktop Devices using appropriate tools).

• Support, Manage, Optimize and Maintain the configuration and installation of the Desktop, to include, but not limited to, patch updates, hardware replacements, with spares provided by vendor.

• Analyse Service Desk calls for Desktop Devices and incident data to identify and advice Customer of any potential user training requirement and automation.

• Ensure that each Desktop Device is installed with the appropriate Desktop image.

• Manage Desktop Devices (hardware and software) incidents through to resolution.

• Monitor security profiles and anti-virus software on all Desktop Devices and take appropriate action in the event of non-compliance with security requirements

• Provide VIP support for Desk side issues per contract and be point of contact at the site for all IT related issues if no other IT support team unavailable like for MI calls.

Requirements:

• Knowledge and experience on windows 7 OS
• Experience in AD and smart hands and feet support
• Experience in supporting MAC devices and tablets
• Experience with Service management tool – ex – Service now
• Good expertise on EUC tools, remote support tools, MS office and outlook.
• Preferable to have a good understanding of Lync, VPN, and mobile device support.
• Should be aware of ITIL process of Incident, Change, Problem, Service Request and related activities like spare and buffer stock management
• Associate degree (A.A.) or equivalent from three-year College or technical school with an emphasis in electronics required; Bachelor's Degree preferred.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Benefits Summary:

• Up to $2100 + AWS + Bonus + Allowances
• 4 days per week, including weekend
• Working Location: Central

Responsibilities:

• Support daily customer service
• Prepare and deliver appropriate presentations on products and services
• Maintaining good relationship with new and existing client
• Undergoing outdoor sales activities and roadshows
• Other ad-hoc duties

Interested candidates, please submit your updated resume in MS format by using the Apply Now Button.

Follow us on Facebook for more info:
https://www.facebook.com/EC-Recruitment-Pte-Ltd-113771667194961/

Text us on WhatsApp for more details:
https://wa.me/6582693981

Follow us on Telegram for more job opportunities:
https://t.me/ecrecruitment

Our dedicated and approachable E&C consultants will get back to you soon for a confidential discussion.

By submitting your application or resume to us, you will be deemed to have agreed and consented us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

**We regret to inform that only shortlisted candidates would be notified. **

Job Responsibilities:

• Ensuring the well-being and safety of elderlies at the Centre
• Preparing and conducting programme activities for elderly clients
• Organising social and recreational group excursions
• Updating ICPs and relevant records daily
• Supporting caregivers and volunteers in caring for clients

Job Requirements:

• Advanced/Higher/Certificate in Community & Social Service [Senior Care Services] and Min. 3 ‘O’ Level Credits or WSQ Higher Certificate in Healthcare Support [Nursing care]
• Min. 2 years of relevant experience
• Good communication and interpersonal skills
• A passion to care for elderly clients
• Ability to engage comfortably with elderly clients and preparing / conducting care programmes for them

Join our telegram channel for the latest updates!

https://t.me/sgjobs23C1888

Interested candidates, please whatsapp 93550636 or email [email protected]

Cloud Recruitment Pte Ltd (23C1888)

Melodie Tan R22104898

• Position : Customer Service Executive (Logistic/Incoterms/Shipping)
• Location : Bukit Merah (Few bus stops from Tiong Bahru MRT)
• Working hours : 5 days (Monday-Friday office hours),
• Salary (commensurate with experience): Up to $4200 + AWS +Bonus + Mobile + 14 days Annual leave
• Duration :Permanent
• Industry : Logistics/Freight - MNC

Main responsibilities:

• Responsible for facilitating and managing activities involving sea export, sea import, warehousing & trucking.
• Create bookings in Company’s proprietary freight forwarding system and job files
• Handle full set of import and export shipments and shipping documents such as Bill of Lading,
• Delivery Order, Permit Declaration, Notice of Arrival etc
• Monitoring pre-alert documents from Origin offices or sales support (sea import only)
• Track and monitor vessel arrivals / departures and update customers if any deviations.
• Handle all customers & enquiries timely and effectively.
• Sourcing for rates from service providers as per the sale/customer's enquiry.
• Coordinate with business partners on Sales lead from the origin or the destination.
• Provide comprehensive service to all aspects of customer & requirement/problem solutions to handle their shipments.
• Preparing of invoices for customers' checking about subcontractor’s invoices preparing of reports for internal & external customer.
• Ensure compliance with customer & Standard Operating Procedures (SOP)
• Preparing SOP for our internal use.
• Interface with multiple parties including customer, warehouse, carriers, depot, trucking, insurance, customs clearance etc based on shipment requirements
• All other ad-hoc work instructions from Managing Director or Manager

Requirement:

• Familiar with incoterms, custom requirements, import and export procedures.
• Minimum 2 - 5 years working experience in Freight Forwarding.
• Diploma in Freight Forwarding / Logistics is preferred.
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications

Email to [email protected]

Do visit Search Personnel Pte Ltd for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

JOB SCOPE:

Roles :

· Providing first level contact and convey resolutions to customer issues

· Properly escalating unresolved queries to the next level of support

· Tracking, routing and redirecting problems to correct resources

Requirement

1. Minimally Nitec qualifications in IT related disciplines
2. Minimum 1 year Customer Service Experience in technical or non-technical call center environment.
3. Knowledge in Windows OS, Active Directory Account Administration, MS Outlook, mobile devices support.
4. Excellent communication skills, strong customer service skills, good problem-solving skills, and the ability to work well in a team environment.
5. Able to manage multiple tasks simultaneously, work under pressure, and have a flexible schedule to accommodate varying shifts.

SECTION A: POSITION SUMMARY
- The 1st Level Remote Support is required to provide 1st point of contact for clients and provide excellent customer service to address their inquiries, concerns, or complaints.


SECTION B: KEY RESPONSIBILITIES AND RESULTS
1. Answering incoming calls and making outbound calls to customers or clients.
2. Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.
3. Listening attentively to customers and understanding their needs to provide appropriate solutions or assistance.
4. Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
5. Providing exceptional customer service by addressing customer needs and concerns promptly and professionally.
6. Ensuring accurate and complete documentation of customer interactions and transactions in the system.
7. Keeping up to date with product knowledge, policies, and processes to provide accurate and relevant information to customers.

Reporting to the Customer Service Executive, the Customer Service Officer’s main responsibility is to handle the billing processes.

Responsibilities:

• Perform billing administration and customer service function
• Ensure invoices are in order and billed correctly
• Verification of proof of delivery documents
• Basic administrative duties include filing, scanning, or copying
• Attend to inquiries from customers

Competencies

• Self-starter, positive working attitude, and good team player
• Able to work independently and handle high volume work under a tight deadline
• Meticulous with an eye for detail
• Bilingual in English and Chinese for effective communication with our Mandarin-speaking associates

Requirements:

• Minimum GCE "O" Level
• At least 1 year of related working experience in billing-related functions.
• Proficiency in MS Office with expertise in Microsoft Excel & Words
• Availability on short notice preferred

The position will be based at Lim Chu Kang.

Company transport is provided at Kranji MRT Station.

What this job involves:

Keeping the front desk under control
The reception counter is your realm. To be successful in this role, you should provide top-notch receptionist services to occupants and visitors. You will sit on top of their needs, as well as all incoming and outgoing calls. You’ll also be expected to come to grips with problems in a professional manner and hand over the faults or issues to the right personnel. You will also pay visits to occupants or visitors and attend to their concerns regularly.

Yielding can-do results
You will be the go-to person for all facilities bookings, so you’ll need to be a pro in using the visitor management system to register all occupants and visitors. You will be required to keep track of all updates and feedback into the OMS until a particular case is closed. You will also assist the management team on the day-to-day operations.

Sound like you? To apply you need to be:
Experienced
You should have a minimum O / N Level certification with a minimum 2 years of experience relevant to the work to be performed. If you have previously worked in the related field, that’ll definitely work to your advantage.

Passionate about customers
Is customer service second nature to you? Are you a team player who’s eager keen to learn? To be outstanding in this role, you should also be positive-thinking, full of pep, and always on the go. You should also have superb communication skills so you can hit it off with the people you’ll be in contact with on a daily basis.

In the know about technology
If you are IT-savvy and have basic knowledge of Microsoft Office and the Internet, then you’re definitely a match to this role!

What we can do for you:

At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Salary: $2300 to $3000
Working hours: Mon to Fri (8.30am to 5.30pm) | Sat (Occasionally, half day)
Working Location: Orchard Boulevard

Role descriptions:

• Looks after a group of elderly clients assigned with quality care & companionship
• Ensures clients follow the activities in the daily program
• Leads and participates in group activities with clients
• To Provide Personal care and hygiene, including Medication Reminders, Oral Feeding & Toileting, Manual transfer to and from wheelchair or geriatric chair
• Vital Signs Measurement and Monitoring
• Gives utmost care and passion towards clients and staff
• Fully committed to ensure safety in all activities
• Adheres to all administrative activities
• Follows all processes, procedures and guidelines
• Follows instructions to assist clients with simple exercises
• Prompt in reporting of incidents and deviations to Centre Manager
• Retains and expands of client base.
• Supports other Care Executives (teamwork)

Requirements:

• Relevant Healthcare experience
• Healthcare Assistant Certification preferred.
• CPR/AED certification is added advantage

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

Job Summary

• Provide perioperative nursing care
• Assist surgeon during operation
• Monitor and assess patient during surgical procedures
• Coordinate and collaborate with multi-disciplinary caregivers in providing safe efficient patient care

Roles and Responsibilities

Patient Care Management

• Perform check and prepare operating room readily for procedure.
• Respect and protect patients’ right and confidentiality.
• Assess patient pre operatively and complete patient safety check prior to procedure.
• Check and ensure full preparation of set, suture, supplementary possible use of supplies prior to surgery.
• Assist patient’s positioning for procedure.
• Assist in IR procedure room
• Assist surgeon and anticipate surgeon needs during surgeries.
• Assist in anesthesia, recovery, circulating duties and any other duties within the team.
• Coordinate with surgeon or anesthetist to ensure smooth running of surgery list.
• Collect and prepare specimens for laboratory analysis where necessary.
• Provide guidance for new or junior staff to ensure quality-nursing care is rendered.
• Implement and maintain the principles of sterility and asepsis for all procedures and techniques.
• Comply with established guidelines of infection control practices.
• Recognize and intervene in emergency situation involving patient care or other team members.
• Document accurately and legibly in relevant patient care records and in billing of consumables and implants
• Assist and maintain safe custody of Controlled Drugs
• Collaborate with Nursing Manager /Team(s) to:
• Assess staff clinical competency
• Enforce peri-operative clinical nursing standards
• Enforce infection control practices

Patient Education

• Maintain effective communication and interpersonal relations with the patients and caregivers

Professional Development

• Participate in continuing nursing education to maintain clinical knowledge and competence
• Develop junior staff through mentoring and preceptoring activities
• Provide constructive feedback to the Supervisor regarding staff clinical performances
• Implement and conduct in-service education and unit-based orientation for the OT nurses
• Serve as liaison, and resource person for the perioperative nurses
• Assume additional responsibilities as assigned by Supervisors

Resource Management

• Demonstrate proper use, care and maintenance of endoscopes, instruments, equipment and supplies
• Demonstrate proper and economical usage of sterile supplies and consumables
• Assist in inventories and equipment maintenance
• Ensure adequate daily supplies of consumables
• Assist with optimal OT room utilization

Risk and Quality Management

• Provide professional care through evidence-based approach
• Report unusual and unsafe practices or events
• Monitor and ensure compliance of infection control practices
• Prescribe and implement fall prevention measures
• Serve as a role model
• Identify opportunities for process/ clinical improvement

Job Requirements:

• Min. 2 years of relevant experience as a staff nurse in clinical setting
• Minimum Advanced Diploma in Nursing
• Registered with the Singapore Nursing Board
• BCLS & AED Certified
• Mon to Sat, 5.5 Days
• 8.30am to 5.30pm & 8.30am to 1pm

Check out http://abercare.sg/jobs-vacancies/ for more details

Interested applicants may email your updated resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504|

Job Description:

· Registration of patient’s visit, issuance of queue ticket, retrieves or create patient records and assist in any administrative work required at front counter

· Billing enquiries and cashiering duties

· Schedule follow-up appointments for patients and advice on the necessary tests / investigations

· Assist in preparing clinic reports

· Liaise with doctors, nurses and internal departments on any clarifications for patient matters

· Assist in counter closing

Job Description

· Min N/O/A levels/ Diploma

· No Experience needed/ Full training and guidance will be provided during work

· Must be able to commit to a minimum of 3 months

· Able to start work immediately as positions are urgent

If you are interested in any of the positions, do kindly drop your most updated resume to

[email protected]

Thank You.

Leon Leong De Cong

R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Basic Salary + Benefits + OT.
Benefits include 16 days of Annual Leave, Birthday Leave, Medical insurance, Performance Bonus, Company Vehicle and more!

Company Overview
We invite you to join our team at Sterra.sg, a homegrown brand dedicated to enhancing people's lives in their own homes. At Sterra, we firmly believe that everyone deserves a home that offers convenience, health, and comfort, enabling a high quality of life. We strive to ensure affordability, making our offerings accessible to all. We take great pride in our vision To empower 1 million homes by 2027, elevating health and convenience to optimize daily living, and our mission To provide effective and minimalistic home wellness products, making them affordable to everyone.

Key Responsibilities

• Perform professional installations of water purifiers at customers' locations, ensuring proper placement, connection, and functionality of the equipment.
• Conduct repairs and maintenance services on existing water purifiers/air purifiers/dehumidifiers/massage chairs to resolve any issues and ensure optimal performance.
• Diagnose and identify problems through comprehensive troubleshooting techniques. Determine the root cause of malfunctions and implement appropriate solutions to resolve issues.
• Provide expert advice and recommendations to customers regarding the installation setup of water purifiers.
• Offer valuable insights on suitable locations, plumbing requirements, and other considerations to ensure efficient and effective equipment operation.

Requirements:

• Experience in water purifier/dispenser installation is a MUST
• Extensive plumbing and electrical work experience
• Residential drilling experience (including granite and concrete preferred)
• Residential plumbing experience (with diverter installation experience preferred)
• Must have a valid Singapore Class 3 driving license
• Able to work on weekends/shifts/overtime
• Positive work attitude and customer-oriented
• Candidates are required to handle heavy equipment and carry out daily installations

Schedule: 5.5 working days, off days on weekdays

Location: 8 Pandan Crescent, Singapore

Job Description

• Responsible for scrap metal / waste wood collection/delivery between customers’ premises and/or company’s yards.
• Responsible for safe loading & unloading work.
• Responsible for assigned lorry’s cleanliness and upkeep/maintenance.

Vegetarian Restaurant Service Crew

Responsibilities:

• Welcome customers as they come into the restaurant.
• Process customer's orders and generate customer invoices
• Complete daily settlement of POS systems
• Provide answers to queries presented to clients regarding services and offers made available.
• Respond to customer complaints and questions, resolving issues where possible.
• Keep work areas, such as food preparation areas, and customer areas clean and organized.
• Stock work and customer areas with needed supplies, such as napkins, condiments, and cleaning supplies, and order from suppliers when inventory is low.
• Greet, and answer phone calls from customers.
• Any other duties as assigned by Supervisor.

Requirements:

• Team player
• Customer-centric
• Good communication skills
• 6 days per week
• Able to work independently
• Able to work on weekends & public holidays
• Candidates with no experience are welcome to apply!
• Part Time / Full Time are welcome to apply
• Singaporean only

Working days : 5 days per week (Total 55 hours, rest days will be on weekdays)

Working hours : 5 days @ 10:45am – 10pm (1 hr break)

Salary : $2,200 onwards (Depends on experience)

To lead the nursing team and related healthcare workers in the ward, and be responsible for the day-to-day operational work flow in the Nursing Department.

• Is responsible for the compliance of all nursing standards as stipulated by MOH and SNB.
• Leads quality assurance activities to monitor and evaluate the quality and appropriateness of nursing care. Ensures quality audits and planned and conducted periodically. Follow up with areas of corrective improvements.
• Ensures written policies and procedures and work process are available and up to date to guide the provision of nursing care.
• Monitor the smooth transition of the residents from acute to chronic care and back to the community, where possible.
• Direct care of the residents to ensure compliance to standards.

Job Requirements:

• Diploma / Degree in Nursing
• Registered Nurse with Singapore Nursing Board
• At least 2 years experience in similar position in a nursing home / geriatric ward
• Good public relations and communication skills
• Proficient in Microsoft Words, Excel, Power Point and Outlook
• 5 days work week on roster

Check out http://abercare.sg/jobs-vacancies/ for more details

Interested applicants may email your updated resume to [email protected].

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504