Info can be shared ATM: -

• Basic UP $2700 (No Exp Req) + Transport Allowance + VB
• 5 days (Office hour)
• East

Responsibilities: -

• Diagnose, repair or install new or modified equipment at customer facilities
• Investigate and resolve customer reports of technical issues
• Conduct training for customers on the safe operations of equipment & maintenance
• Process spare part order and promote service contract with customer.

Requirements: -

• Min. Nitec in Electronics / Electrical / Microelectronics Engineering
• No experience required, training is provided
• Willing to travel islandwide

Interested applicants may click "Apply Now" or email to [email protected] to submit your application.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

We regret to inform that only shortlisted candidates would be notified. We wish you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Jonathan Chang Sing Erh | EA Personnel Licence: R22110541

We are looking for an Assistant Manager to join our team for managing the delivery of ongoing programs and help in the roll-out of new education programs.

As a key person in the program management team, you will be responsible for managing a portfolio of education programs and ensuring that the programs are completed in budget and on-schedule.

This is a dynamic role and the responsibilities will include;

Managing Existing Programs

- Track program enrolment and assist with any queries related to the enrolment process.

- Assist with the booking of venues and facilities for the programs.

- Coordinate with various vendors for materials and supplies related to the program and ensure timely deliveries

- Oversee the program execution, including manage the temp staff hired during program execution.

- Analyse and present feedback data from the programs conducted.

Business Development for New Programs

- Work with the program design team to understand the details of program content and delivery methods.

- Develop information materials related to the programs.

- Conduct outreach activities for existing and new groups of clients (mainly education institutions).

The candidate attributes should include;

- Prior experience in managing events/programs or conferences.

- Good communication skills

- Good interpersonal skills

Education – Preferably a Diploma and above

Responsibilities:

• Design cloud system based on client’s requirement by utilizing cloud services and tools such as AWS, Microsoft Azure or Google Cloud.
• Work on cloud platform setup, implementation and administration.
• Integrate or deploy third party projects into system.
• Administrate, configure and troubleshoot applications in Linux or Windows environment.

Requirements:

• Good Diploma/Degree in IT or related fields.
• Minimum 2 years’ experience designing and configuring any Linux distribution and/or Window servers.
• Experience with system customization and development.
• Experience setting up cloud platform such as AWS, Azure, GCP etc.
• Ability to communicate value, progress of projects to required stakeholders.
• Experience in one of server-side scripting languages such as Python.
• Experience in DevOps, CI/CD techniques such as GIT, Jenkins, Bamboo, SonarQube is a plus.
• Experience in infrastructure automation tool such as Ansible, Terraform is a plus.
• Experience in containerization such as Docker and Kubernetes orchestration is a plus.
• AWS certified solution architect or Azure solution architect
• GCP certified engineer is a plus.

Job ID: QV7Y6WR6

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9740

http://www.peopleprofilers.com

EA License Number: 02C4944
Registration Number: R1330005
Posting Personnel: Reeve Lim Kok Kiong

JOB RESPONSIBILITIES

• Perform on-site/workshops inspection, testing, installation, repairs and servicing works for products handled by the company.
• Carry out electrical, mechanical, Can Bus system, pneumatic and hydraulic fault diagnosing and repairs for all products handled by the company.
• Complete service report including cause(s) of problems, details of repairs and detailed parts used for every job completed timely and submit daily with time sheet to the respective team leader/supervisor.
• Complete daily time sheet and submit daily to the respective team leader/ supervisor.
• Any other duties as assigned by the service management.

Qualifications:

• Candidate MUST possess at least Professional Certificate.

Diploma / Higher NiTEC / NiTEC, in Technology/ Diploma Engineering (Automotive/Electrical/Electronic/Mechanical/Mechatronic) or equivalent.

Knowledge and experience:

• At least 2 years of relevant experience are required. Training will be provided.
• Willing to hands on & able to work as team.

Requirements:

• Possesses a valid class 3 & 4 driving license would be preferred.
• MUST reside in Singapore.
• Good working attitude and good team player
• Good skills in communication and collaboration.
• Possess good customer service attitude.

You will be an integral part of the team in Care Home to provide classroom and on-the-job training to both clinical and non-clinical staff. You will be responsible of the Induction program for new clinical staff on board.

Job Scope :

• Train new clinical staff to ensure and promote quality patient care
• Provide timely training schedules as requested/ required
• Work, coordinate and support with different institutions (e.g. ITE, AIC, TTSH etc.) to provide training to Support Care Staff
• Guide and support assigned Support Care Staff who are in ITE-ISC (ITE Skills Certificate) Healthcare program
• Review and evaluate the effectiveness of training programs and educational activities for ITE educational programs
• Review and revise nursing training curriculum on a regular basis to ensure it meets the current and future educational needs
• Utilize best practice standards and guidelines to improve clinical education
• Work on training related projects/ assist with assigned projects as needed
• Responsible for ensuring all clinical staff receive orientation, training and continual education programs to maintain the required level of competency
• Coach and evaluate Support Care Staff after their training to ensure high quality nursing care is delivered to patients
• Undertake any other responsibilities as directed by the Supervisor/ Management

Job Requirements

• Diploma in Nursing
• Registered Nurse with Singapore Nursing Board
• Min. 3 years of clinical experience as a Staff Nurse
• Experience as Clinical Instructor will be preferred
• Valid certification in Basic Cardiac Life Support (BCLS)
• Possess initiative, drive and self-motivation to persevere and make things happen
• Able to work effectively with diverse teams and all levels of employees to achieve positive outcomes
• People & customer centered
• Certified ITE Trainer
• Mon - Friday, 8am to 5pm / 9am -6pm

Check out Aber Care Website for detail

Interested applicant please email your detailed resume to [email protected].

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

Are you someone who:

• Believes in making active choices to lead a life that is physically and mentally well?
• Is innately curious and interested in pushing our clients to achieve their full potential?
• Is independent, resourceful, analytical, organised and dependable?
• Is emphatic and enjoys working and interacting with clients?

If the above answer is "YES", we want you!

S3 aims to provide the best quality of post-stroke care in the community so that our clients and their families are able to rebuild their lives after stroke. Beyond rehab, the Wellness Team plays a critical role in this continuum of care by creating a safe and supportive environment for stroke survivors and their families to enhance their physical, mental, social, and emotional health.

The Executive, Wellness & Community Health will play a key role in supporting the development and implementation of:

1. S3’s Wellness Programme
2. S3 Membership for Stroke Survivors
3. Ensuring the smooth coordination and management of volunteers.

• Curate, plan, and coordinate the schedule of both on-site and virtual Wellness sessions and events for Wellness clients.
• Manage the recruitment and onboarding of S3 members and wellness clients and caregivers.
• Acts as the point of contact for clients and caregivers
• Train and work with volunteers who can provide support during the Wellness sessions.
• Develop and programme suitable activities for each domain of Wellness e.g. Physical, Cognitive, Social, Learning, Events etc
• Sources and liaise with service providers on services for clients and caregivers
• Prepares paperwork including but not limited to onboarding recruitment, surveys, and programme reports.
• Assists to develop programme effectiveness surveys, compiles, and analyses the results and prepares reports as required.
• Organises and coordinates the logistics for programmes and events.

Requirements

• Minimally diploma in any discipline.
• Diploma in Social Science or Healthcare related course would be advantageous.
• Meticulous and organized.
• Ability to communicate effectively, possessing good stakeholder management skills.
• Excellent project management and events coordination skills.
• Familiar with Microsoft Office applications experience will be advantageous.

Customer Service Executive (Logistics)

Location: Ubi / Macpherson

Working days : Monday - Friday (830am to 530pm)

Salary range: $2,000 - $3,300 (depend on experience)

Job Responsibilities

• Managing Shipment Schedules
• Liaise with Factory and Logistic Companies for Inbound and Outbound Deliveries.
• Process and Generate Shipping Invoices and DO
• Verify merchandise shipped by matching bills of lading; reconciling quantities; noting discrepancies.
• Keeps customers informed by forwarding notices, shipment date and method, and current status; answering questions.
• Checking and confirming order status on pick-up and deliveries.
• Maintain, Track and log information in the system.
• Coordinate & expedite requests, time-specific pickups and deliveries and other special requests.

Job Requirements

• Diploma or at least 3 years of working experience in the related Customer Service or freight forwarding industry is preferred

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

Location: Orchard

Working hours: 5 days work week, normal office hours

Contract Duration: Asap - 4 months

Duties:

- Perform administrative/reception duties
- Attend to shoppers’ enquiries / feedback
- Assist in Advertising & Promotions activities such as issuing of contest coupons / gift vouchers
- Administrative duties and any other ad-hoc duties as assigned

Requirements:
- Willing to commit to weekends arrangement - including weekends and public holidays

- Experience in concierge/customer service role

- Good communication skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

• 12 months contract with 1 month bonus, Salary up to $4,000
• Working location: International Business Park
• Technologically savvy – proven experience as administrator of online ordering platform/ system, able to navigate backend settings and troubleshoot order variance.
• Manufacturing/ Industrial background is a MUST

Responsibilities:

• To prepare, maintain, communication and coordinate diverse commercial administration in support of all sales activites.
• Maintain, communication and coordinate internal online ordering platform. Support and communicate closely with other departments, maintaining records of sales data and promptly assist customer enquires
• Prepare commercial quotations in response to new customer enquires. informing customers of pricing and other contractual conditions within agreed guidelines
• Ensure compliance with agreed procedures and take the decision when to escalate issues for approval/advice.
• Regular direct contacts with customers requiring appropriate commercial sensitivity and communication style

Requirements:

• Minimum Diploma qualification.
• Experience working in MNC organizations and managing multiple stakeholders.
• Technologically savvy – proven experience as administrator of online ordering platform/ system, able to navigate backend settings and troubleshoot order variance.
• Incumbent should be independent, resourceful, and proven ability in problem solving.
• Entry Level if only they have proven experience as administrator or user of online ordering platform/ system.
• Also able to consider candidates from customer service background who have experience working directly with Sales and Customers.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

· 4-6 years’ of hands on experience Infrastructure or Application support

· Knowledge of IT Ecosystem & Operations Background with experience in IT for Capital Market and Corporate Banking to the extent of knowing Front office to back office application flow

· Understanding of transversal technologies (SAN, Unix, Windows, Network, DBA, scheduler, MQ, Ctrlm)

· Clear Verbal and writing Communication skills at multiple levels in an international context and should be able to follow organization process

· Client Oriented with Strong Relationship management.

• Hemodialysis / Peritoneal dialysis experience
• Able to commit to rotating 3 shifts; 6.30am to 2.30pm, 10am to 6pm and 2pm to 10pm
• Singaporeans only
• Diploma in Nursing
• Mutiple Location
• Registered with the Singapore Nursing Board
• Minimum 2 years of Nursing experience in acute setting

Interested applicants are invited to send your updated resume to [email protected]

Check out http://abercare.sg/jobs-vacancies/ for more details

Abercare.sg | EA License No. 18C9070 |KOH SU WEN, CLARISSA| Registration No. R24119504

The Receptionist will be responsible for delivering exceptional customer service assistance for Invictus International School (Bukit Timah). He/she will provide an overall welcoming environment and handle essential general administrative tasks.

The Receptionist will be required to possess a friendly disposition, organized and be comfortable with multi-tasking.

Responsibility:

• Maintaining of student records, which will include data capturing on the school’s management system and maintaining hard-copy files as the case may be
• To update daily staff attendance list
• Processing of daily school correspondence, incoming and outgoing, telephone and email
• Following up on absenteeism of students and communicating information to staff
• Handling document preparation and photocopying
• To liaise with the principal in the maintenance of the school’s diary and be in a position to give callers accurate information about day-to-day events at the school
• To assist Marketing & Admissions in attending to parents’ enquiries over telephone and recording of school tours data
• Respond to telephone calls and direct them to relevant parties at school
• Management of visitor log
• To liaise with parents, students and staff to ensure smooth process in ordering meals. includes communicating to the School Secretary of orders.
• To liaise with the school’s designated bus provider, ensuring accurate upkeep of student lists/bus allocations. This includes communicating with parents, students and staff.
• To inform staff of changes to student arrangements such as bus/car/walk-in
• To receive delivery of supplies and to direct relevant receipt notes to the accounting department
• To check, prepare and issue of stationery and uniform orders to parents/3rd party daily
• Any ad-hoc tasks as assigned by Principal/Deputy Principal
• To cover duties in the absence of the School Secretary/School Administrative Executive in case of absence

Job Specification:

• Minimum diploma in any field
• Minimum 2 years of experience in an administrative role
• Experience working in a multi-cultural and international environment
• Excellent customer service skills, communication and interpersonal skills
• Proficient with Microsoft Office (Word, Excel, PowerPoint) and Office 365
• Ability to take initiative to drive innovative and collaborative initiatives to contribute to the growth of the school

Safeguarding

Invictus International School is committed to safeguarding and promoting the welfare of all the students in its care and expects all applicants to share this commitment. We follow safe recruitment practices which are aligned to the recommendations of the International Task Force on Child Protection. We hold ourselves to a high standard of effective recruiting practices with specific attention to child protection. All appointments are subject to an interview, identity checks, criminal record checks and successful references.

Job Description

We are seeking a motivated and results-driven Sales Executive/ Key Account Executive to join our growing team. As a Sales Executive/Key Account Executive, you will be responsible for identifying and closing sales leads, maintaining customer relationships, and meeting sales targets. The ideal candidate should have excellent communication skills, a strong work ethic, and a passion for sales.

Responsibilities:

• Build and maintain strong relationships with new and existing customers.
• Develop and maintain a thorough understanding of the company's products and services.
• Prepare and deliver sales presentations and proposals to potential clients.
• Negotiate and close sales promotion deals with clients.
• Achieve and exceed sales targets and performance metrics.
• Provide excellent customer service and support to clients.
• Keep up to date with industry trends, market developments, and competitors' activities.
• Provide regular reports on sales activities and performance to management.
• Collaborate with other departments, such as marketing and customer service, to ensure customer satisfaction and retention.
• Monitor customers' credit facilities to ensure prompt payments.
• Handle customers' complaints and quality issues as well as solving problems that arise from customers' orders.

Qualifications:

• At least a GCE 'O' level certificate
• Proven experience as a Sales Executive or Key Account Executive or in a similar sales role
• Excellent communication, negotiation, and interpersonal skills
• Ability to work independently and as part of a team.
• Bilingual in English and Mandarin as this position requires to handle English and Mandarin speaking customers.
• Strong customer service and relationship-building skills
• Knowledge of sales techniques and principles
• Proficiency in Microsoft Excel
• At least (1) year of Class 3/3A/3C Driving license.

If you are a driven and ambitious individual with a passion for sales and a proven track record of achieving and exceeding sales targets, we encourage you to apply for this exciting opportunity.

Highlights

We seek Freelance/ Part Time / Intern staff for our client a major Investment Bank in Singapore.

Students with an IT background will also be considered.

Candidates should be available to work 2-3 days per week (weekdays) and should be a Singapore PR or Singaporean.

· Basic PC, Mac, and Phone troubleshooting knowledge. These candidates will cover the on-site desks and provide “Tier 1” support, triage, etc., and escalate as necessary.

· End-user hardware and software troubleshooting

· Windows OS, Apple OS X, Chrome OS (Chromebooks), iOS, Android

· Monitor and accessory deployment/collection

· Laptop & and mobile device deployments

· Upgrading broken devices or any damaged devices

· Ensure workstation monitors are functioning along with peripherals

· Interfacing with users to troubleshoot software issues

· Perform the disconnection of workplace equipment, movement of the equipment to the destination location, reconnection of the equipment, and testing according to the provided test plan.

· Installation/removal of phones, desktop PCs, monitors, and associated cabling.

Please email your updated resume to [email protected]

• To prepare, maintain, communication and coordinate diverse commercial administration in support of all sales activites.
• Maintain, communication and coordinate internal online ordering platform. Support and communicate closely with other departments, maintaining records of sales data and promptly assist customer enquires
• Prepare commercial quotations in response to new customer enquires. informing customers of pricing and other contractual conditions within agreed guidelines
• Ensure compliance with agreed procedures and take the decision when to escalate issues for approval/advice.
• Regular direct contacts with customers requiring appropriate commercial sensitivity and communication style

• Minimum Diploma qualification.
• Experience working in MNC organizations and managing multiple stakeholders.
• Technologically savvy – proven experience as administrator of online ordering platform/ system, able to navigate backend settings and troubleshoot order variance.
• Also able to consider candidates from customer service background who have experience working directly with Sales and Customers.
• Singaporean only

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

• 12 months contract with 1 month bonus, Salary up to $4,000
• Working location: International Business Park
• Technologically savvy – proven experience as administrator of online ordering platform/ system, able to navigate backend settings and troubleshoot order variance.
• Manufacturing/ Industrial background is a MUST

We are looking for part-timer (Student preferable) who can cover during the period below:

• 6 days training in January
• 28 Feb - 08 Mar

Job Scope:

• Manage customer enquiries through telephone, email and social media support
• Provide before and after sales service and consultation to all potential customers
• Prepare quotations, invoice generation and payment collections
• Supports daily operations from time to time
• Other adhoc duties as assigned by superior

Job Requirement:

• Customer service focus and deliver professionally on brand experience
• Friendly and pleasant disposition, self-motivated and service oriented mindset
• Strong communication and interpersonal skills
• Attention to details, excellent team player and able to multi-task in a dynamic work environment
• Good administrative and organizing skills
• Proficient in Microsoft Office (Excel, Words)
• Sitelink knowledge a plus
• Minimum Diploma with at least 2 years of sales and customer service experience

Part-time Salary: $12.00 - $14.00 per hour

Duties & Responsibilies:

• Coordinate and liaise with customers, forwarders & warehouse for shipment readiness and delivery schedules
• Prepare and handling of day-to-day documents for delivery
• Assist & update customers with stock queries and shipment schedules
• Liaise with warehouse for shipments
• Prepare monthly reports for KPI
• Any other ad-hoc duties as assigned
• Assist for monthly stock take.

Requirements:

• Min GCE “O” Level with 1 year of relevant experience in related field
• Basic understanding on shipping & warehousing knowledge
• Good interpersonal skill & customer service oriented
• Working location: Tuas (**Shuttle service is provided from/to Tuas West Road MRT**)

Customer Service Assistant – Ubi View ( 51/2 Day)

- presenting the products & services to the customers

- identidying the potential customers via cold calling

- resolving the customers complaints anf issues if any before closing the sale through phone / online / email

- building a positive relationship with the customers

- Microsoft word / excel & powerpoint is an advantage

- good communication skills

- Basic salary : S$ 2000 – S$ 2200 neg ( Excluding estimated S$ 300 commission a month ). If one is capable to open new account, 0.5% commission is also given)

INTERESTED CANDIDATES PLEASE EMAIL YOUR UPDATED MICROSOFT WORDS RESUME TO [email protected]

ENG YEE LEE (R1876385) @ UNION MANPOWER SERVICES PTE LTD (95C4597)

Supervisor

Job Description & Requirements

Involve in program development, planning, management and on-ground marketing activities

• Plan and execute in-store coaching sessions on products and sales techniques on regular basis
• Assist customers with finding products that meet their needs through in-person consultation
• Preforming sales of elite hair care products and treatment services
• Performing hair care treatments services to customers

Job Requirements:

• Team player with ability to cooperate with colleagues
• At least 1 years of working experience in the related field
• Good coordination, communication, interpersonal and presentation skills
• Willing to work in retail hours ( 11am to 9pm)

we provides :

• Great salary + incentive packages
• Full training provided
• Full staff welfare and benefits

Only shortlisted candidates will be notified!

• Permanent
• Walking Distance from Raffles MRT Station
• Normal Office Hours: Monday to Friday 8.50am to 5.30pm
• Up to $3,500 + VB

Job Responsibilities:

• Execute day-to-day loan operations transactions
• Address inquiries and concerns from customers, banks, and other departments related to loans and securities matters
• Process swift payments for loans
• Obtain loan rates and perform necessary reconciliations
• Perform any other ad hoc tasks as assigned

Period:

• Permanent

Working Hours:

• Mon to Fri, 8.50am – 5.30pm

Salary:

• Up to $3500 + Variable Bonus

Location:

• Raffles – Walking Distance from MRT

Requirements:

• Degree holder with 1-2 years of loan operations experience in Banks
• Some experience in agency operations will be an advantage
• Good interpersonal and communication skills
• Team player & ability to work with people from multi levels

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Registration no: R1549023)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Responsibilities:

• Assist in checking of aircraft components and consumables availability
• Update on spares ordered and trigger for collection and delivery to the required locations
• Coordinate and ensure timely collection and delivery and prioritize based on level of criticality
• Generate reports on all orders, collection and delivery status
• Assist a team of planners in Line Maintenance Component Control
• Carry out any other tasks as per assigned by Supervisor or Executive

Requirements:

• GCE “O” Level, ITE or Diploma in Engineering or its equivalent
• Minimum 1-2 years of working experience in store, purchasing or warehouse
• Experience in inventory management
• Preferably familiar with SAP
• Possess good communication skills
• Able to be a good team player

• Position: Sales Coordinator/Sales Support (Construction/Engineering) - Up to $4000 + AWS
• Location: Lower Delta Road (2 Bus Stops from Tiong Bahru MRT)
• Working Hours: Mondays to Fridays | 8:30am to 5:30pm AND 1 Half Day Saturday per month
• Salary (commensurate with experience): Up to $4,000 + AWS + Medical Benefits + 7 Days Annual Leave (10 Days on 2nd year and 14 Days on 3rd year)
• Duration: Permanent
• Industry: Civil Engineering

Responsibilities:

• Prepare quotations and do follow up with customers
• Liaise with Sales and Site Inspectors on the needs of the customers
• Maintain and file documents records
• Handle general call enquiries
• Maintain customer database record
• Perform purchasing roles
• Assist in sourcing of product Any other ad hoc duties assigned

Requirements:

• Minimum Nitec in relevant studies
• Must be able to work in a fast pace environment
• Must be proficient in Microsoft Office, Outlook etc
• All with relevant experience welcome to apply

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

*General Description*

• Provide first level technical support to end-users for desktop and laptop hardware, software basic infrastructure, and network issues.
• Diagnose and resolve desktops, laptops, printers, peripherals, basic

infrastructure, and network connectivity issues.

• Install, configure, and maintain desktop operating systems, applications, and network drivers.
• Perform preventive maintenance, upgrades, and software installations on desktops, laptops, and network devices.
• Follow ITIL processes for incident, problem, and change management.
• Assist with basic infrastructure and network troubleshooting, escalating complex issues to the appropriate teams.
• Maintain accurate and up-to-date records of all desktop, infrastructure, and networkrelated activities.
• Ensure compliance with IT policies and procedures.
• Assist with the management of the asset inventory for desktops, laptops, and network devices.
• Provide training and support to end-users on the use of desktops, laptops, and basic network connectivity.
• Any other task assigned by reporting manager or team lead.

*Work Experience Requirements*

• 3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.
• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.
• Strong technical knowledge of desktop operating systems, applications, and hardware.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and customer service skills.
• Ability to work independently as well as in a team environment.
• Flexibility to work outside of normal business hour

*To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.