The Senior Customer Service Officer is a staff whose role in the company entails attending to guests and visitors who come into the restaurant.

In some cases, the individual is assigned to specific clients/accounts and manages all inquiries and information transactions made between management and the clients.

As experts in the field, the job description of senior customer service representatives includes guiding all representatives in the execution of assigned tasks and ensuring that their services are of maximum satisfaction to customers.

They give report and feedback to management about the level of performance of members of staff in the organization.

· Support day to day IT operations (e.g. printer setup / troubleshooting end user applications)

· IT End user support helpdesk

· Google workspace administration / ensuring smooth operation of End User accounts

· Responsible for maintaining and administering Sub Systems

· Produce quality HTML5 CSS templates

· Provide Graphical User Interface designs (UXD) for internal Sub Systems

· Able to time-manage multiple projects

Job Requirements

· Diploma or higher in Front-end development or equivalent IT related field.

· Knowledge in troubleshooting end user applications e.g. MS word / excel / outlook / Gmail web interface / google drive interface.

· Knowledge in google workspace admin console is a plus

· Relevant Help Desk Service level experience

· Relevant HTML5 CSS Front-end development experience

Responsibilities

• Be an ambassador for the Brand and at all times portray a professional and customer-oriented image
• Provide excellent customer service while achieving sales target
• Assess customers’ needs and provide assistance and information on product features
• Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis
• Build productive trust relationships with customers
• Maintain and manage merchandise displays and inventory
• Perform and abide to all Operational Procedures
• Process POS (point of sale) purchases
• Team up with co-workers to ensure proper customer service
• Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s display)

Requirements

• A team player and must be comfortable to work in fast paced environment
• Solid communication and interpersonal skills
• A friendly and energetic personality with customer service focus
• Ability to perform under pressure and address complaints in a timely manner
• Must be able to work retail hours (i.e. shift work, public holidays and weekends)
• Minimum secondary education level
• Those with experience will be considered for Senior Positions.

Location: Orchard / Raffles City / MBS / Parkway Parade

Full Time / Permanent Part Time welcome

Click "APPLY" or WA 9672 7530

Description:
Seeking a reliable Delivery Driver to deliver pet products to pet shops in Singapore. Must hold a valid Class 3 license, prioritize safety, and ensure timely deliveries.

Responsibilities:
- Safely operate company vehicles for timely deliveries.
- Load/unload products with care and accuracy.
- Verify deliveries against invoices.
- Maintain vehicle cleanliness and report maintenance issues.
- Adhere to traffic laws and record delivery details.

Requirements:
- Valid Class 3 license.
- Clean driving record.
- Familiar with location and routes in Singapore.
- Ability to work independently and handle physical demands.
- Strong communication skills.

Benefits:
- Work-life balance.
- Telephone reimbursement.
- Allowed to bring the company vehicle home after work.
- Birthday and performance allowances.

Application:
Contact +65 8948 1160 via WhatsApp if you are interested. Only shortlisted candidates will be contacted.

Responsibilities

• Deliver quality customer service to all guests.
• Greet each guest promptly and courteously with good smile and body language.
• Make recommendations and upsell.
• Key orders in the Point-of-Sale system efficiently.
• Serve food & beverages according to guests’ orders efficiently.
• Maintain cleanliness of the outlet.
• Check food and beverage inventories and stocks in a consistent and accurate manner.
• Escalate guests complain to duty manager if unable to conduct service recovery.
• Any ad-hoc duties assigned.

Requirement

• Candidate must possess at least a Primary/Secondary School/"O" Level, any field.
• No work experience required.
• Location: Lot1 / West Mall / Fusionpolis / FairPriceHub / JEM

Work Location: Jurong West

Work Hour: Monday , Tuesday wednesday and Thursday 8.30am to 6.00pm

Friday: 9.00am to 6.00pm ( with 1 hr Lunch)

Contract Period: 1 June 2024 to 31 MAY 2026

Receptionist

1. Manage General Office counter

a. Attend to walk-ins and phone calls

b. Address stakeholders’ queries

c. Provide basic first aid to pupils with minor injuries

2. Manage incoming and outgoing mail

3. Track and replenish first-aid items in General Office

4. Maintain general cleanliness and tidiness of the reception area

5. Perform ad-hoc administrative tasks as assigned by School Leaders or Key Personnel

Requirement

Qualifications

· Completed secondary school education

· Those who did not complete secondary school education, but with relevant working experience may also be considered

Skills

· Good interpersonal and communication skills

· Comfortable with working in a fast-paced environment

· Resourceful and able to prioritise work to meet deadlines

· Takes initiative and is able to work under minimal supervision

· Good team player

· Good organisation skills

· Basic knowledge of Microsoft Word and Excel

Experience

· Preferably at least 3 years experience in working in a primary school as a Receptionist and Office Assistant respectively

22C1322 Maxhunt Resource Pte Ltd

R23115755 Choy Sin Ern

Job Details:

• Working Location: Tanjong Pagar
• Working Hours: Office Hours (must be willing to commit to weekends shift)
• Basic + transport allowance + AWS + VB

Responsibilities:

• Attend to enquiries, primarily incoming calls through the hotline or other channels such as email
• Understand customer’s needs and provide quick, accurate and satisfactory answers to their queries
• Type of calls consist and not limiting to Concession related matters, Filing of claims for customer, Point to point enquiries from customer , Technical issue, Perform out bound calls to customers who leave callback, etc
• Ensure proper recording of conversation with customer in the call centre system
• Meet/exceed all individual and team key performance indicators (KPI) set by the management
• Maintain a positive and helpful approach in interactions with all customers
• Able to work during weekend and perform OT when necessary
• Other ad hoc duties as assigned by Team Leaders or Supervisors

Requirements:

• Have previous experience in call centre is highly preferred or customer service experience
• A team player with good interpersonal and communications skills
• Self-motivated and able to work independently with minimal supervision

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23117223 (Poh Siew Ling)

• Responsible for the full spectrum of order processing from order receipt to invoice
• Ensure order entry is entered efficiently and accurately
• Work closely with other department to support timely delivery of all products to the customers.
• Respond to customer inquiries in a timely & professional manners
• Liaise with internal counterparts to manage customer orders and make any necessary rectifications and eliminated any defects pertaining to customer service
• Follow-up closely on shipment details to keep customer notified of delivery status of products
• Manage good return from customers as per company policies and guidelines
• Manage and review backlog, shipment and billing through regular analysis
• Other ad-hoc duties as assigned

Working days: Mon - Fri (office hours)

Work location: Novena / Clarke Quay

Salary: $3000 per month

Contract duration: 6 months or 1 year contract (subject to operations needs & individual performance)

Responsibilities:

• Conduct outbound calls & site visit to ensure timely consent collection
• Reach out to the respondent from selected establishment to participate and in digital survey data transmission
• Explain survey objectives and procedures to respondent on the confidential database to be extracted
• Interpret survey questions to help respondents’ comprehension
• Compile, record, input results and data from interview surveys into the system
• Conduct administrative tracking of the collection progress.
• Ensure that the given KPI are being met based on the project timeline
• Identify and report problems in obtaining valid data

Requirements:

• At least 2 years experience in administrative & customer service
• Prior experience in call center environment will be beneficial
• Able to work in a fast paced environment & achieved assigned targets/KPIs
• Well spoken & good communication skills
• Proficient in MS office, especially Excel

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23117223 (Poh Siew Ling)

• Perform pre- and post-sales technical support to customers.
• Provide support to the sales staff in technical presentations.
• Evaluate and establish a vision system performance specification.

Requirements:

• Diploma in any Engineering field
• At least 2 years of experience in field servicing and semiconductor industry.
• Able to troubleshoot electronics hardware system, PC hardware, OS and networking.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Address infants' basic needs involves feeding them, showering, dressing them, and changing their diapers.
• Develop activities to provide a variety of learning experiences and opportunities that include reading, singing, and interacting with them.
• Observe and evaluate infants’ performance, behaviour, social development and physical health and make note of progress.

Requirements:

• Infants and Toddler Care and Development and Early Years Development Framework certified.
• At least 2 years of working experience.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Job Highlights

Singapore's Premier Chain of Enrichment Centres

Teach at our centres located across Singapore

Job Description

Founded in 2002, Mind Stretcher is the market-leading Tuition & Enrichment chain in Singapore, with 26 centres islandwide and an annual enrolment of 24,000 courses. As Educators with a Difference, we seek to inspire & stretch the potential of all students, regardless of their individual ability. We welcome like-minded talents who care deeply about nurturing & educating our future generation.

BE INSPIRED & INSPIRE OTHERS.

Join US!

What You'll Do:

• Teach our regular classes
• Relief teaching

What You Must Possess:

• Relevant degree or equivalent
• Relevant teaching experience
• Passion in teaching
• A “can-do” attitude and is a team player
• Good Communication Skills
• An engaging and bubbly personality

What you can expect as part of the Mind Stretcher family:

• Variable bonus
• Medical, Dental & Hospitalisation/Surgery benefits
• Structured career & salary progression
• Wide range of staff awards (long service, best rookie, most innovative etc)
• Attractive staff discounts for MS programmes
• MS Gifts to Staff (Birthday, CNY, Teachers' Day, etc)
• Employee Health Programme (In partnership with HPB)
• Waiver of fees for MS programmes (for MS staff serving at least 5 years)
• Free public speaking training (Mind Stretcher Toastmasters)
• On-the-job training & Structured Training
• Free Staff Welfare events (D&D, CNY celebrations, Staff Bonding etc)
• Monetary incentives for Teachers & Sales Staff

Work hours will be as follows:

• Able to work on weekends
• Exact schedule dependent on classes given

If you meet all our requirements and want to be an educator with a difference at Mind Stretcher, then we want you!

To start the ball rolling, please submit your resume via the “Apply Now” option.

Thank you for your submission. If you are shortlisted, you will most definitely be hearing from us shortly.

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,300 - $3,000/Month & Monthly Bonuses ($200 - $700/Month)
• Clear Salary Progression & Annual Salary Review (Min 10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

*Roaming or Onsite positions

5-days work week / w CPF / w Leave Entitlement / w Performance Bonus

• Duration: Renewal contract with benefit (AL, MC, Medical claim) & perm

Responsibilities:

• Maintenance of IT peripherals including backup & recovery
• Set-up, installation, re-installation or migration of IT peripherals
• Relocation of IT peripherals within premises
• Provide onsite support at client's premise, remote support by phone & email, and standby support. Handling clients/ end-users IT related requests
• Troubleshoot hardware & software issues
• Users profile administration
• Interface with other IT maintenance vendors for problem reporting. Place service call and follow up until the problem has been resolved.
• Installation and configuration of software according to customer standard

Requirement:

• Minimum ITE / Diploma in IT or equivalent
• At least 1-2 year(s) of working experience in IT field
• User support experience is preferred
• Basic networking support & supporting in OS platform
• Have Customer Service Skills/ Good Communication Skills/ Team Player/ Take Initiative
• Able to work under pressure and in a fast paced environment

Others:

• Able to start immediately would be preferred
• 5 Days work week from Mon to Fri

Responsibilities & Requirements:

• Liaise with customers on their enquiries over the phone.
• Co-ordinate with service technicians on service calls.
• PC literate.
• No experience required.
• Candidates with customer service background will be an added advantage.
• Full course on job training will be provided.

Responsibilities:

• To conduct abacus-mental arithmetic classes for ages 4 to 12

• Proactively engage students and parents to enhance effectiveness of the programme

• Assist in the execution of events (competitions, exams etc)

• Administration (parents’ enquiries, invoices, class attendance etc)

• Other adhoc duties by Manager

Requirements:

• Possess at least 5 “O” level or equivalent.

• At least 1 year of teaching experience will be an advantage. Fresh graduate who has a strong passion for teaching is also welcome to apply.

• Able to write and speak English and Chinese

• A positive work attitude, team player, and effective communication skills

• End user support
• Assist in Operating Systems Migration and related support.
• Support and troubleshooting which includes diagnosis of hardware and software failures or problems.
• Responsible for correcting all problems associated to supported list of End User Equipment and Software.
• Installation of software/application.
• Provide accurate and timely documentation in IT Service Management Tool.
• Closing all assigned and resolved Incidents; focus on ticket resolution within SLA.
• Synchronizing application settings to environment requirement.
• Relocation of computer devices and peripherals.
• Setting up of the end users profiles for applications.
• Proactive update and follow up to end users.
• Guide end user on required applicable tasks
• Other adhoc task as assigned.

Job Requirements

• Diploma / Nitec in Information Technology, Computer Engineering or related field
• Minimum 1 year experience in IT, supporting end user
• Hardworking , positive attitude
• MNC work environment
• 5 days work (8.30am to 6pm) at Cecil Road
• Salary $2500 - $3000

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

Requirements:

• Certificate in Infant/Toddler Care and Development (CIT) / Higher Certificate in Infant Care (HCIC) / Advanced Certificate in Early Years (ACEY) – EY1/EY2
• Candidates who are currently undergoing HCIC/ACEY are welcome to apply too
• Good communication and interpersonal skills
• A team player with passion and interest in caring for and developing infants and toddlers

Basic computer skills would be an added advantage

Responsibilities:

• Assist teachers to plan, supervise and deliver the programme in accordance with the policies, guidelines, frameworks and philosophy of Sunflower Preschool
• Assist to Prepare and implement programmes and age-appropriate teaching aids
• Keep accurate records of the children’s progress and address the children’s educational and developmental needs individually
• Communicate with parents regularly
• Responsible for the upkeep of teaching resources, arrangement, appearance, decorations and learning environment of the classroom
• Be familiarised with all working curriculum documents, handbooks and policy manuals
• Be the primary caregiver for infants(2months-18months) in the classroom tending to their emotional and physical needs
• Assist children with activities of daily life (restroom use, diapering, hand washing)
• Appropriately supervise children while keeping them safe at all times
• Engage children in activities and play that stimulates their development
• Establish a professional level of rapport with each family in order to provide quality care and friendly service
• 热衷于培育和教育介于2个月至18个月的婴幼儿
• 在照顾孩子方面有一定的经验
• 以尊重、响应和互惠的方式规划和执行参与活动。
• 创造一个安全、快乐和有利于学习的培育环境，并确保提供适合年龄的活动和课程。
• 提供及时的日常护理以满足婴儿的需要。

The KOPI & TARTS team is looking for enthusiastic individuals who are ready to brighten up someone’s day! From serving customers with a smile, to baking pastries with a heart; our team wants you!

Job description:

• Attending to customers' ordering of food and beverages.

• Willing to acquire new skills in brewing of Kopis' and Tehs', according to the Company standards.

• Compliance with SFA safety and hygiene standard and MUIS Halal requirements.

• Assist in daily operations of the store, ensure cleanliness at all times.

• Perform other duties as assigned by the management and supervisors.

• Comfortable in doing simple baking and light cooking at the premises.

• Willing to work shifts and weekends (according to the operational hours of the assigned outlets).

Pre-Requisites:

• Pleasant personality
• Willing to learn
• Good communication skills
• Able to work in team
• Able to work on weekends / Public Holidays / Shift Work

5 days work week is available at these locations: - Mount Elizabeth Novena, Jurong Point and City Square Mall ( off 1 weekday and 1 weekend)

Other locations are available too!

Full-Time - 6 days work week

Part-time positions (minimum 22 hours per week) are also available from $8/hr onwards!

How to apply:• Walk in at any of our outlets or whatsapp us at 87986031 to fill up the application.

Sale Support Admin / Sales Coordinator @ Raffles Place (General Insurance Agency)

Salary: $2400-$2800

5 Days Week

Mon-Fri: 9.30am-6.30pm

- Healthy work culture

Job Responsibility:

• Without Experience may apply, Training Provided

• Provide administrative support to the sales team by managing paperwork, filing, and documentation.

• Coordinating and supporting the sales team.

• Assist the sales team in preparing and processing insurance policies, quotes, and applications.

• Collaborating with other Insurer departments, such as underwriting, claims, and marketing, to ensure a seamless and effective customer experience.

• Perform basic office management tasks such as replenishment of stationaries, printers etc.

• Any other adhoc administrative duties and responsibilities as assigned by supervisor

Job Description:

The Support Specialist / Engineer role is to provide technical support to our enterprise customers. The ideal candidate will be deployed offsite and will be on a 5-day work week schedule. He/She will also be led by an experience core members as mentor from our team.

Responsibilities:

• Monitor system logs and activity on all servers and network devices.
• Provide fault resolution and escalation (Level 1 and 2).
• Ensure Industry best practices in IT are adhered to and can withstand audits.
• Maintain accurate documentation on networks and systems.
• Prompt service report as well as Routine maintenance report.
• To perform other IT related duties when assigned by the management.

Desired Skills & Experience:

• Experience with on-site deployment, debugging and customer support.
• Communicate fluently in English - spoken and written.
• Resourcefulness, ability to problem-solve in a systematic approach.
• Good organization skill and able to work independently.
• Possess the right attitude to learn and execute with sense of urgency.
• 0-3 years of experience in relevant system and desktop support.

Technical Competency:

• Technical scope (Back-end) with strong system/desktop setup and debugging.
• Must have implementation skillset in AD, Hybrid AD, M365, Intune with NAC.
• Have managed 50 desktop environment before.
• Automated logging, usage report generation and bug reporting.

Education:

• ITE / Diploma in Engineering or Information Technology preferred but not essential.
• Fresh graduate are welcome to apply.
• Technical Certification (eg: Cisco, Microsoft, VMware, etc) will be advantages.

*We regret that only shortlisted candidates will be notified.

• Respond promptly to customer inquiries professionally.
• Offer precise details about products and services.
• Resolve issues with empathy and problem-solving.
• Record customer interactions accurately in database.
• Follow company policies with a positive attitude.

Requirements:

• Minimum 1 year of relevant call centre/customer service working experience.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

Outsourcing Team

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

You will handle patient enquiries relating to bills, claims and payments through various communication channels and perform cashier duties. In addition, you will be involved in the collation of statistical information as well as Quality Improvement projects.

• Diploma with at least 1 year of relevant experience
• Good team player with strong interpersonal and communication skills
• Highly motivated, independent and adaptable to change
• Customer-oriented and meticulous with a flair for numbers

Job Descriptions:

• Open mails for customer forms and requests
• Check completeness of customers’ requests to update particulars
• Process customers’ requests according to Standard Operating Procedures
• Liaise with Trading Representatives and other relevant stakeholders to obtain additional information to ensure customers’ requests are completed within expected turnaround time
• Contribute ideas and recommend measures to enhance the processes to mitigate risks, improve SLA and cost effectiveness
• Responsible for design and review of customer service request forms
• Perform ad hoc assignments

Period:

• 6 months contract

Location:

• Raffles Place

Working Hours:

• Monday to Friday, 8.30am to 6pm or 9am to 6pm (depending on business needs)

Salary:

• Up to $3,300 (depending on experience)

Job Requirements:

• Diploma or degree, preferably in Banking or Finance
• Minimum 2 to 3 years of relevant experience in Customer Service, operational knowledge in Securities and stock market would be advantageous
• Possess strong written communication and good oral skills and have customer centric and service excellence mindset
• Effective interpersonal skills with both internal and external customers
• Self-motivated and able to work under pressure
• Good team player with commitment and initiative
• Meticulous, well organized, with the ability to analyse and solve problems
• Resourceful, independent

In lieu of physical interviews, we will be conducting virtual interview, i.e. Skype/WhatsApp/Facetime/Zoom

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R1107390)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
3 Shenton Way, #19-01 Shenton House, Singapore 068805
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

• Handling customer orders and quotations, shipment documents for Sales and Marketing Division
• Handle the inventory status, prepare the stock and sales report
• Coordinating logistics, scheduling orders
• Follow up sales orders and tender
• Answer phone calls and inquiries
• Support team to maintain the relationship with clients
• Ad hoc duties as assigned.

Requirement:

• Diploma or NITEC or Diploma in any discipline
• At least 1 year of relevant experience
• Excellent communication skills
• Good team player

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume [email protected]

EA License No: 13C6305

Reg. No.: R1872398

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us..