Job Brief:

Solution Delivery Architect responsible for end-to-end Telco and ICT project deployment for enterprise customers. It is a practical position that involves leading project implementations from a technology perspective. You are responsible to provide expertise in technical consultancy and network implementation services in the areas of LAN, WAN, Wifi, Network security, UC, System, Storage, Cloud and IoT technologies.

To take over from Pre-Sales/Customer Solutions the network design/plan that have been agreed with end customer and organize into a managed service delivery plan including generating project organization, deliverable plan which includes configuration verification, transition plan to ensure onboarding of Day 2 service assurance. This could be achieved by doing but not limited to:

Responsibilities:

• Responsible for translating high level technical design/solution into a low level deliverables.
• Owns the technical design and sign-off on all technical designs.
• Identify and define the proper project deliverables for each party (including Partners) involved in the project and communicate clearly the KPI, milestone checks and all the measurables
• Define and drive technical requirements signed off with customer per schedule for implementation teams.
• Create detailed project organizational structure and responsibility matrix, assign appropriate tasks and responsibilities to the parties involved, forecast resource requirements for all aspects of project delivery
• Organize and manage an appropriate team/system/partner to monitor the project progress, anticipate, detect and handle problems in the project
• Front customer / vendor in terms of technical design / issues / discussion where need arises.
• Managing vendors to ensure the technical design are implemented as required.
• Ensure SAT and UAT are properly conducted in an end to end manner fulfilling what were set up in the being before any sign off and forecast milestone of contract payments following the contract set up, in short, handling of the Billing and Payment Management
• Conduct Proof of Concept tests for proposed technical solution or to resolve existing issues.
• Review and work on reducing project cost through higher productivity, the use of tools and streamlining of resources and processes
• Resolve any problems/issues detected in project execution by communicating/ negotiating with various parties involved, consultants, vendors, and etc; and/or escalating to higher level management
• Raise ordering form/work orders to suppliers/contractors
• Assist Pre-Sales Bid team on technical clarifications with customer if required.
• Demonstrated practical experience in technical architecting with networking technologies, preferably from major networking services providers and/or solution providers.
• Any other ad-hoc duties as assigned by superior from time to time.

Role Requirements:

• Bachelor Degree in Computer Science, Computer Engineering, Information Technology or similar discipline
• Individual with prior pre-sales, consulting or client-facing role in a networking technology function will be highly desirable.

Mathematics Teacher – Primary Level (Full Time)

Location: Tampines

If you can’t explain it to a six year old, you don’t understand it yourself.” – Albert Einstein

At The Edu Experience, we are constantly looking at various methods of teaching to make learning fun and enjoyable. We are expanding our team of teaching specialist and we are looking for passionate educators from the education industry to join us!

We are looking for educators with the following attributes:

• Nurtures students’ curiosity

• Understand students’ motivation

• Love finding new ways to deliver content

• Patient with strong work ethic

You should have the following criteria:

• Enjoy working with children from a diverse range of backgrounds

• Work to ensure every child has the best opportunity to develop his/her potential.

• Able to adapt to challenges and think quickly on his/her feet

• Has excellent communication skills and thrives in a team environment.

• Energetic and engaging classroom delivery.

• Strong background in Mathematics and have tertiary and professional qualifications with proven record of academic excellence.

• Good understanding of Singapore primary school Mathematics syllabus.

• Prior teaching experience (Teaching in MOE schools, learning centres, private tuition)

• Must be able to work on weekends. (5-day work week – 4 weekdays and 1 weekend)

• You should ideally possess more than 3 years of teaching experience in in MOE schools, learning centres, private tuition.

We are only looking for candidates familiar with the Singapore curriculum and assessment systems.

Drop us an email [email protected] if you are interested in helping students develop academic and life skills, we would love to hear from you!

Only shortlisted candidates will be contacted.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gibt6gak

• Regional role with leadership responsibility
• Permanent in-house role with an established company

About the company

Our Client is an established Europe MNC. They have a well-established presence of more than 20 years. With rapid expansion plan, they are now looking for an IT Help desk / IT ServiceDesk / EUC / IT Service deliveryManager to join their team.

About the job

Your role involve:

• Overseeing the day-to-day operations of the IT service desk team
• Ensuring the prompt resolution of customer inquiries and technical problems. You will play a crucial role in maintaining high levels of customer satisfaction and service quality.
• Ensuring timely resolution of customer inquiries and technical issues, and maintaining high levels of customer satisfaction.
• Monitor helpdesk ticketing system to ensure tickets are handled promptly and efficiently.
• Set performance goals and KPIs for the team and ensure they are met.
• Collaborate with other departments to resolve complex technical issues.
• Identify training needs and provide ongoing training to helpdesk staff.
• Continuously improve support processes to enhance efficiency and customer satisfaction.
• Prepare reports and analyze data to identify trends and areas for improvement.
• Act as the point of escalation for challenging customer issues.
• Manage vendor relationships and oversee the procurement of helpdesk tools and software.

Skills and experience required
As a successful applicant, you will have at least 8 years of experience in IT Support. At least 3 years of experience in managing a team.

Legal law firm or Professional services inhouse industry background is required for this role.

Whats on offer

This is an excellent opportunity to join an established end user environment with regional exposure.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gibt6gak (EA: 94C3609/ R1219669)

Job Description & Requirements

· Greet and welcome guests as soon as they arrive at the office.

· Direct visitors to the appropriate person and meeting rooms.

· Serve beverages to guests as and when required.

· Answer, screen and forward incoming phone calls to appropriate person.

· Take and relay messages to the appropriate personnel.

· Provide information and answer queries from callers.

· Receive, sort and distribute daily incoming mail / deliveries.

· Sent outgoing mails and maintain postage record.

· To assist with purchasing of stamps and mailing of registered mail

· Manage and order office stationery, pantry supplies, First Aid boxes and keep an inventory of stock.

· Receive invoices and pass on to accounts department.

· Perform other clerical receptionist duties such as filing, photocopying, transcribing and laminating.

· Ensure reception area is tidy and neat at all time, with all necessary stationery and material (e.g. pens, forms and magazines)

· Ensure pantry area, photocopying copy area,meeting room is tidy and neat at all times.

· Liaising with vendor on maintenance servicing for office equipment. (eg. photocopier, water dispenser, coffee machine)

· Provide assistance in general administrative support as and when needed.

· Any other appropriate duties and responsibilities as assigned.

Requirement

GCE 'O' Level

2 years’ experience

Benefits

· Annual leave

· Medical insurance

· Performance bonus

We regret that only shortlisted candidates will be contacted.

Service Coordinator [ Construction ]

Salary: $2,400 - $3,000
Working Timing: Monday to Friday – 9 am to 6 pm
Working Location: Near Aljunied / MacPherson / Paya Lebar MRT

Service Coordinator will assist the maintenance department in daily administrative and clerical support.

Responsibilities:

• To assist in liaison with sub-contractors, suppliers and vendors.
• Responsible in planning maintenance schedule and monitor the schedule to ensure that works are completed within stipulated schedules with skill, efficiency and quality.
• General administrative works.
• Preparation of maintenance schedule after the project handover form signed off by client and received from respective project engineers within two weeks’ time.
• Prepare quotation and costing for minor works, Adhoc works & maintenance.
• Assist in building Permit-To-Work submission & worker security clearance for all the maintenance works and minor works.
• Responsible in maintain stock record.
• All other Adhoc works as instructed by the Superior.

Requirements:

• ITE / Diploma
• 1-2 years of related experience
• Proficient in MS Office and Excel

If Interest please kindly click on the Apply button

Ong Choon Kiat (James) | Reg No: R22104989

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

• Provide professional Early Childhood expertise, leadership and ensure consistent deliverance of quality standards.
• Practice effective leadership in managing all-rounded aspects of daily centre operations.
• Ensure teachers provides a warm and welcoming environment for children to feel invited.
• Supervise staff is able provide safety and hygiene for the centre
• Ensure safety and hygiene of the children.
• Ability to work independently as well as within a team.
• Maintain good communication with the parents and staff
• Review and improve the centre’s policies, philosophy, and procedures.

Job Requirements:

• Degree and/or Diploma in Early Childhood (Leadership)
• Minimum 3 years of relevant supervisory experience in a pre-school
• Advanced Diploma in Early Childhood Leadership (ADECL)
• Excellent leadership and communication skills.
• Possess excellent communication and interpersonal skill
• Experience in leading and managing the team in SPARK Accreditation process
• Locations: East / North region

Check out www.abercare.sg for more details

Interested applicants may send in your resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

Job Description & Requirements

Roles & Responsibilities

Company with a chain of restaurants looking to hire individuals with enthusiasm for customer service. There will be opportunities to climb the ladder and be promoted to Supervisor and Manager position.

Customer Relations

· Interact with guests for entertainment and rapport while garnering feedback for the growth of company.

· Handle guests complaints and feedback with tact, to ensure all guests leave the restaurant with a smile.

Maintenance of Restaurant

· Maintain high levels of hygiene and cleanliness of restaurant to ensure pleasant during experience for every guest.

· Daily housekeeping to ensure highest quality of cleanliness.

Front of House

· As front of house crew, to maintain a friendly and positive vibe for both guests and colleagues by smiling and greeting.

· If on POS duty, candidate will be the last point of contact before guests leave, thus must ensure to solve any complaints.

Requirements

Language

· Fluent in spoken and written English

· Will be a bonus if candidate able to speak Mandarin/Korean

Experience

· Fresh graduates may apply with relevant education

· Preferably at least 1 year experience in customer service or F&B industry

Job ID: 487428

Responsibilities:

• Preparation of documents (e.g. order processing, verifying payment, delivery orders).
• Arrange delivery
• Coordinate with customer and supplier.
• Maintain and update sales records
• Assist in monthly sales closing.
• Any other ad-hoc duties

Requirements :

• Nitec and above
• At least 2 years of similar exprience required

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities
EA Personnel Name: Chong Gui Feng
EA Personnel Registration Number: R1768033
EA License no.: 07C5771

We're looking for someone who is determined and can adapt swiftly. This is a remote work base with flexible working hours.

You'll be responsible with

- Communicating with potential clients to schedule meetings

- Ensuring existing clients are content with our services.

- Coordinating tasks between sales and administration is also part of the role

It's important to maintain discipline and independence. The salary range is between $3,000 and $6,000.

Customer Service Executive (Airfreight)

About the company
A worldwide logistics and freight forwarding firm that caters to a diverse array of industries.

Location: Central
Salary Range: Up $4K
Working hours: 5.5days (Sat half day wfh)

Job Scope:

• Respond to customer inquiries and generate quotations
• Coordinate and organize import and export shipments
• Communicate with international agents to verify shipping documents and adhere to country-specific rules and regulations
• Issue customs permits as required
• Maintain close communication with vendors, shippers, customers, carriers, and overseas agents
• Conduct data entry for freight services
• Ensure accurate management of paperwork and documentation for billing
• Close files promptly after the completion of shipments

If you are interested in the position , kindly send your CVs in to gracelyn.teo(@)randstad.com.sg or +65 98254517

We regret that only shortlisted candidates will be contacted

(EA: 94C3609/ R21101213 )

Our client is a Government link company in the FMCG industry. Due to their current expansion plan, they are looking for Customer Service Officers to join their Services team, in hopes of developing the current high performing team. They are located in the West – easily accessible.

Working hours:

3 rotating shifts (8.30am to 6pm, 10.30am to 8.00pm or 1.00pm to 10.30pm)

Working days: 5 days/week (inclusive of Saturday, Sunday and Public Holidays)

Location: Joo Koon

Job Scope:

• Help customers with questions and purchases across different channels.
• Manage customer feedback by phone, email, social media, and chat, solving issues quickly.
• Make reports about feedback to spot trends and improve service.
• Work with other teams and delivery partners to meet customer needs.
• Do other extra tasks as assigned.

Job Requirements:

• Minimum GCE 'N' level or 'O' Level.
• Customer service experience is preferred.
• Working knowledge of systems like Zendesk or SAP is advantageous.
• Proficient in using Excel for data management.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email to [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

19C9682 (Recruitpedia Pte Ltd)

EA Reg. No. R23119064

TEOH ZINI

Sales Specialist (Sales Support) - Semiconductor [3770]

• 5 days (9am-6pm)
• Kallang
• $2500-$3200

Responsibilities:

• Able to handle order processing, quotations generation and monitoring of delivery shipment

Requirements:

• Minimum ‘O’ Levels with 1 year relevant experience

WhatsApp: +65 82026403

Email: [email protected]

14C7279 The Supreme HR Advisory Pte Ltd

R21103770 Chu Jenn Anne

Can work 3 shift will be good!!!

As a member of the Contact Centre, you will be responsible for scheduling appointments, promoting hospital services, handling enquires and feedback. You will also be involved in supporting service operations and deployment to improve customers' experience.

Responsibilities:

• Answer incoming calls from customers needing assistance in a variety of areas.
• Fulfill customer service functions.
• Answer questions, give explanations, and solve problems for customers.
• Complete special projects as assigned.

Requirements:

• Min GCE 'A' Levels or Diploma in any field
• No experience needed! All training provided
• Required to start work immediately

Interested candidates please send a copy of your resume to [email protected]

Lynn Ho
R23114223

Recruiter's Ref Code: #HHO

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Outdoor Sales Specialist -personal care, health, and wellness products [3770]

Working Days: 5 days – Mon Fri 830am to 530pm
Office Location: Ang Mo Kio
Starting Salary: $1,800 + Transport Claimable + Commission (base on average performance around $300 or higher)

Responsibilities & Duties:

• Identify business opportunities and procure new business clients, mainly reach out to retail chain store.
• Display good product knowledge, training will be provided (personal care, health, and wellness products)
• Execution of sales as outlined by the Management.
• Any other duties as and when assigned by the Management.
• Any sales experiences are welcome to apply.

WhatsApp: +65 82026403

Email: [email protected]

14C7279 The Supreme HR Advisory Pte Ltd

R21103770 Chu Jenn Anne

Summary of the Position

Reports to Customer Service Team Leader, the position is responsible for providing support throughout pre & post Sales, to ensure flawless execution of order processing, trace resolution & escalation/exception/complaint handling, service level agreement & internal processes.

Duties & Responsibilities

• Trace Handling: manages shipment tracking and trace requests from customer on timely manner.

• Escalation/Exception-Handling: Handles customer escalations from customers on a timely manner.

• Complaint-Handling: Handles and addresses complaints end-to-end; Acts as escalation point for customers and other parties within the team.

• Solution Provision: Able to provide timely solution to cases/exceptions, proper follow up and follow through end-to-end.

• Service Recovery: Able to provide service recovery as deemed appropriate, with the necessary investigations done & wisely executes empowerment with proper justifications and based on set processes.

• Manages and investigates customer claims, and assesses if claim is approved or denied, where claims are not handled by insurer/3rd party administrator.

• Manages any ad hoc/regular reports supporting SME or KAM customers.

• Stays informed on shipment and exception status for allocated KAM customers.

• Proactively informs customer on shipment status and exceptions.

• Passes Sales leads or any potential business opportunities to Sales Team.

Requirements

• Minimum GCE 'O’ Levels or Diploma.

• Working Experience & Knowledge / Technical Skills Preferred

• Minimum 2 years of customer service work experience

• Experience in Express Distribution or Supply Chain Logistics industry is preferred.

Working Hours

5.5 days work Week

Job Description:

• You will provide accurate and timely processing of bills and charges, deposit, as well as financial counseling
  Attend to patient enquiries over the counter to provide information on clinic services
• Update patient registration information and process medical records in accordance with standard operating procedures and clinic guidelines
• Provide quality customer service to patients
• Perform other ad-hoc departmental tasks/activities as assigned by the management.

Job Requirements:

• Min N/O level and above
• No working experience is required as on-the-job training is provided

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Job Description

• Promoting services to client based on their needs and requirement
• Self-Motivated and independent
• Follow up with customers regarding their application
• Meeting sales target set by company
• Acquiring sales compliantly with honesty and integrity
• Others

Requirements

• Require hunter skills
• You have unparalleled drive and verbal communication skills
• You persevere through rejection with ease
• Maintain a beginner’s mindset (hungry to learn)

Minimum Qualification

• “N” Level with 5 Credits Pass including Math

Additional info

• 6 working days
• Bank branches operating hours.
• Need to work on Sunday/ PH according to work schedule
• $2100 + high incentive

Selected candidate will be assigned and station at Bank Branches promoting our company services.

Position open to locals only.

Initiate, coordinate and enforce optimal operational policies and procedures.

Supervise deliveries of goods into warehouses and ensure products are accounted for.

Oversee the general operations of a warehouse and its staff. Handle the recording and maintaining of inventory, advising the imports received and items exported.

Also train new workers and ensure their performance is adequate.

Organising deliveries, storage and despatches of goods in warehouses.

Supervise deliveries of goods into warehouses and ensure products are accounted for.

Picking and sorting operations are carried out safely and securely.

Initiate, coordinate and enforce optimal operational policies and procedures.

You will be working for an IT service provider operating worldwide supporting our operative team in handling our international projects.

As IT Support Engineer, you will be providing 2nd line onsite technical Support to Enterprise users of desktop/laptop/PC, assisting with building and deployment of new desktop/laptop hardware, supporting mobile devices and managing tickets using the company’s chosen IT ticketing tool. You will also coordinate and communicate with the central helpdesk team.

This is an excellent opportunity for an experienced IT Support Engineer to take the next step in their IT career and you will:

• Provide technical support to end users on Desktops, Laptops, Printers, Handhelds and Smartphones etc.
• Troubleshooting hardware related issues and replace parts if needed
• Troubleshooting software related issues and apply fix
• Work with team members in completing job assignments
• Follow process to attend assigned jobs and escalate issues

You already have:

• Strong technical skills in trouble shooting issues related to Desktops, Laptops, Printers, Handhelds, Smart phones etc.
• 2-5 years of experience with end user support.
• Strong technical skills in Microsoft Windows operating systems and business productivity applications i.e. MS-Office
• Collaboration experience including knowledge of remote control of PCs
• Strong customer service skills
• Attitude as a team player
• Fluency in both written and spoken English

UMRAH AND HAJJ CUSTOMER SERVICE OFFICER

Responsibilities

Passion to serve with high quality standards

Willing to be trained on premium travel packages for Hajj and Umrah

Pleasant personality

Requirements

Min 3 years relevant with working experience in travel agency

Religious knowledge will be an advantage

Previous Umrah and Hajj experience will be an advantage

Proficient in MS Office

Meticulous and keen in details

Willing to work on Saturdays

Able to commence work within short notice period

Only Singaporean or PR need to apply

Salary $2,200 to $2,500 depending on qualification and experience

Working hours:

Mon to Fri 9.30am to 6.00pm

Sat 9.30am to 3.30pm

For more information, please visit www.shahidahtravel.com

STRICTLY NO EMPLOYMENT AGENCIES, PLEASE DO NOT CALL US

• Schedule patient appointments and make reminder calls.
• Obtain patient address, contact details, insurance information and medical history
• Maintain patient data up-to-date and verify patient information at every visit
• Identify patient’s insurance coverage and collect co-payments
• Process credit card payments and balance daily cash deposits
• Perform timely billing in Clinic Management System and in insurance portals
• Inform patients about delays and waiting times
• Support triage to gather patient information for clinical judgment to priority of care
• Respond to patient queries and concerns in a professional manner
• Stay updated with information regarding insurance programs and funding sources.
• Assist patients in filling forms
• Management of patients’ records in accordance with PDPA act
• Maintains clinic(s) supplies inventory by checking stock to determine inventory level
• Dispensing of medication with second checker

Job Requirements

• Min N/ O levels
• No experience required, training will be provided
• Able to commence work within short notice

We regret that only shortlisted candidates will be contacted

Interested candidates please send your resume to [email protected]

Consultant: Tan Ming Hui, Magdelene (R21101623)

Recruit Express Pte Ltd (99C4599)

Our Client:

A Japanese consulting firm is currently in search of a Senior Consultant focused on IT Service Management.

The Responsibilities:

• Enhancing the IT Service Management (ITSM) project management capabilities of IT department in the client organization
• Assisting execution of improvement actions to realize sufficient IT Service Management (ITSM) capabilities in the IT department
• Collaboratively work with team members to execute improvement actions
• Analyze workload of each project and task Adjust master schedule of each project
• Draft IT Service Management (ITSM) guidelines for IT department
• Draft template of IT Service Management (ITSM) deliverables (e.g. Policy, Standard, Procedure, Manual, Roles and Responsibilities, etc.)
• Draft project status reports for IT Service Management (ITSM) enhancement
• Other relevant tasks (e.g. meeting facilitation, documentation, proposal of further improvement, etc.)

The Requirements:

• Bachelor’s Degree and above. With 10-15 years of work experience
• Experience in consulting
• At least 3 year of IT Service Management (ITSM) experience for IT project
• Documentation experience in IT Service Management (ITSM) context (PowerPoint, Excel, Word skills are required)
• Systematic knowledge of IT Service Management (ITSM)
• Proficiency in Japanese language (Business level) is required to be able to liaise effectively with native Japanese-speaking stakeholders
• With client-facing experience is highly advantageous

RGF Privacy Policy – https://www.singapore.rgf-professional.com/privacy-policy

Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep.

JO Reference: 103223

Responsibilities

• Responsible for performing corrective and preventive maintenance of CCTV Surveillance System
• Responsible in assisting in planning of the Preventive Maintenance Schedule

Requirements

• Min Nitec in Information Technology/ Electronics/ Electrical Engineering or relevant
• Min 1 years of working experience in computer networking, CCTV set up and Video Management System

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Job Purpose:

Attend to maximum number of customer’s incoming calls, email and voicemails with upmost service quality with regards to the company services.

Job Responsibilities & Duties:

• Attend and response to maximum number of incoming calls, email and voicemails with service quality
• Follow-up on all escalated incident
• Logged all calls reported into the case management system
• Maintains and accurately update customer’s enquiry, problem and resolution into the case management system
• Generates management reports
• Provides assistance and guidance to junior colleagues
• Perform other duties as assigned

Minimum Years/Type of Experience:

• Minimum 1 year of call center experience
• Interested with policy and procedures, application/eService usage and/or transaction behaviour support in Call Centre via phone, email, online and digital platform.

Working Hours:

• Able to work staggered office hours on rotation.

To apply please click the Apply buttonor send us your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ https://www.linkedin.com/company/percept-solutions/ to stay up to date on our upcoming roles and events.