Responsibilities

• Ensure desktop environment standard apps are patched regularly
• Perform root cause analysis, network problems, troubleshooting performance issues and hardware failures
• Prepare, install and configure technologies and applications to ensure support on operating system and platforms of company assets
• Prepare IT status reports

Requirements

• Minimum Nitec in IT preferred
• At least 2-3 years of relevant working experiences
• In-depth understanding of Windows desktop operating system (Win7, Win10..etc)
• Knowledge of Microsoft Active Directory, Exchange Server, O365 and Windows Server, DHCP, DNS, Networks, Antivirus, endpoints encryption, PC hardware and software, basic knowledge of Windows networking, Printer and smartphone
• VIP Support experience (advantage)

· Working Location: Jurong East

· Hourly Rate: $11.50 per hour

· Able to commit immediately till end March 2024 (Subject to monthly extension)

· Mon - Fri Office Hours (No work is required on weekends and PH)

Responsibilities:

• Render assistance to customers on their enquiries on schemes and services of the company
• NO SALES INVOLVED
• Training will be provided

Requirements:

• GCE ”O” Level and above
• Prior Customer Service experience
• Proficient in English and a second language so as to converse effectively with different groups of customers
• Excellent team player who is task-orientated
• Possess Good Customer Service Skills

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified

SINGAPOREANS ONLY

Customer Service Executive (Salaries Centre)

M-F: 8am - 5.30pm

Depot Road

$2.6k

2 years contract

Duties:

• Analyse, update data, verify and process pay transactions to ensure payment accuracy and timeliness.
• Analyse doubtful pay transactions, diagnose problems and determine follow-up actions to resolve/pre-empt potential problems.
• Highlight/recommend improvements and solutions to enhance operational efficiency and effectiveness.
• Handle customers’ queries, disputes, appeals, feedback promptly in a professional manner to achieve positive customer experience.
• Handle customers’ queries (via telephone / email) escalated from Call Centre
• Handle queries from walk-in customers
• Handle first level troubleshooting with regard to the Internet e-services
• Escalating complex queries for superior’s intervention
• Engaging customer in change management campaigns
• Suggest improvements arising from feedbacks or interaction with the customers
• Submit daily report in a timely manner

EXPERIENCE

• At least 1 year of working experience.
• Relevant experience in payroll processing and/or customer service is an advantage.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E

• EA License No. 01C4394

• Reg No: R23117785 (Lok Ding Hann)

• Maintaining contacts with airlines, trade, industry and government bodies to keep abreast of information and economy/market developments
• Manage daily shipping co-ordination of shipments by air, sea (export/import/3rd party/local delivery)

Requirements:

• GCE O Level and above
• At least 2 years of working experience as Sales admin

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Responsibilities :

• Provides onsite support to users with good customer satisfaction for main and off-site;
• Service cases escalated by helpdesk, ensure service report form are completed and update/close the tickets on a timely manner as per ticket update/closure procedure;
• Helps to maintain or improve the overall image of the support team;
• Level 1 & 2 level trouble shoot and problem resolutions;
• Provide technical and operation support;
• Work to reach service level target;
• Break/fix for patches, software distribution and preventive maintenance;
• Managed the media and documentation related to the equipment supported;
• Scanning and Software Distribution Agent installation and reinstatement of agent as needed during transition, wall to wall and steady state activities;
• Install the inventory scanning agent upon any new asset;
• Deployment/cloning/Hardware change that needs reinstallation of the agent. (Agents and instructions will be provided by customer);
• Reinstate inventory scanning agent on the PCs/laptops for those cases highlighted by the asset administrator where the agent is not responding back to the server after the periodic scanning; Provide the listing of any disposed assets from the environment to asset administrator for updating the asset repository

Requirements:

• Excellent communication and inter-personal skills
• Meticulous, analytical and able to communicate effectively
• Able to work independently with minimum supervision
• Diploma/ITE graduates in Computer Science/Electronics/IT or equivalent
• Experience in related field for 1-2 years
• Relevant experience in supporting PC/notebook hardware, network printer, MS Win 2K vista and standard software and Outlook client, desktop setup, wireless, Active directory, printer setup, Outlook client, basic TCPIP troubleshooting, VPN setup/ troubleshooting

5days, permanent, Clementi

Our client:

Building management system provider

Job Description

· Provide technical/operational guidance, engineering solution to the Maintenance Site Facility Management

· Attending to customer and supervise/planning manpower and sub contractor for the preventive and maintenance work

· Perform routine check, system back-ups & restoration, trouble-shooting and upgrading/improvement of system to ensure optimal functioning of BMS/DCS (Distributed Control System)/PLC/SCADA system with the objective pf reducing overall building energy consumption

· Record servicing & maintenance data and generate service report

Requirement

· Diploma/Degree in Electrical or Mechatronics Engineering.

· Min 1 year experience up with BMS(building management system/building automation / PLC(programmable logic control) / HVAC (heating, ventilation n air-conditioning system)

· Understand AutoCAD and electrical drawing

Whats on offer:

(1) Attractive package

(2) Stable Management

(3) Dynamic work environment

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Permanent, 5 days, Eunos

Jos scope

· To perform trouble shooting onsite

· To be in charge of preventive maintenance for electrical power system – UPS System and data centre equipment.

· To perform onsite installation, testing and commissioning of UPS, batteries and electrical power system equipment.

· To record safety and technical documentation.

Requirement

· Min NITEC Diploma Electrical, Electronics Engineering or equivalent

· 3years of hands-on working experience in electrical power systems.

· Familiar with electrical, mechanical

· Singapore Class 2B and/or Class 3 license

· 24/7 on call standby (Extra allowance will be provided) (Rotating 1sthalf or 2nd half of month)

Work location :Eunos

Whats on offer

(1) Attractive package

(2) Stable Management

(3) Dynamic work environment

Please submit resumes(in MS word document format) to [email protected] with the following details :

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Michelle Goh

EA License No : 22C1142

We regret that only shortlisted candidates will be notified.

Real heroes don't wear capes. They teach and inspire. Our students always tell us that the lessons at Writers' Guild are their favourite. That is made possible by our team of amazingly awesome teachers. However, our teachers, students and parents need the support of an equally awesome customer service cum administrative team! To our teachers, you are the real superhero with your amazing multi-tasking skills! We cannot wait for more like-minded individuals like you to join our growing family of superheroes and create more miracles with us.

Job Responsibilities

• Provide strong adminstrative support to all students, parents and teachers
• Ensure timely and accurate processing of all documentation
• Deliver outstanding customer service experiences and forge strong relationships with customers
• Listen to customer feedback and resolve issues efficiently
• Generate invoices and assist in account matters
• Communicate with parents and handle enquiries
• Marketing of company's services or products

Requirements

• Minimum qualifications> Diploma
• Warm and positive personality
• Can-do attitude and highly results-driven
• Reflective and able to work on feedback positively
• Self-driven and able to work on tight deadlines
• Strong Microsoft Office (Excel;Powerpoint) and Google Drive skills

Working Days

• 5 working days
• Weekdays: 1230-930pm ; Weekends: 830am-6pm

Permanent, 5 days, Kallang

Our client

Security solution and security system company (hardware software, manpower)

Year in business

25 years

Geographical exposure

Global

Product:

Integrated security management, Managed Services, Unified Security systems, 24hr Monitoring Center, robotics, video management solutions, identity management, VMS, Access Control, Situation Awareness, Corporate Security, Cybersecurity, Government Security, Public Security, School Security, Facility Security, Command Centers, Alarms Monitoring, Enterprise Security, Retail Security, Artificial Intelligence, Analytics, Managed Security, Smart city, IOT, and Monitoring

Job scope

· To lead a team of maintenance and service team members

· To allocate work load and manpower

· To manage client’s expectations for optimal results and foster relationship and Familiar with service deliveries standard

· Be responsible for operationally managing multiple aspects of the team.

· Hands on technical know how

Requirements:

· Min diploma in Electrical/Electronic Engineering

· 3 years working experience in security system/ extra low voltage system

· proficiency of security system configuration, application programming and integration with multiple brands.

· Technology savvy (hardware & software)

· Track record of Integrating of Security Management Systems, CCTV systems

· Track record of leading a maintenance and service team.

Work location :Redhill

Whats on offer

(1) Attractive package

(2) Stable Management

(3) Dynamic work environment

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Michelle Goh

EA License No : 22C1142

We regret that only shortlisted candidates will be notified.

Permanent, 5 days, Eunos

Jos scope

· To perform trouble shooting onsite

· To be in charge of preventive maintenance for electrical power system – UPS System and data centre equipment.

· To perform onsite installation, testing and commissioning of UPS, batteries and electrical power system equipment.

· To record safety and technical documentation.

Requirement

· Min NITEC Diploma Electrical, Electronics Engineering or equivalent

· 3years of hands-on working experience in electrical power systems.

· Familiar with electrical, mechanical

· Singapore Class 2B and/or Class 3 license

· 24/7 on call standby (Extra allowance will be provided) (Rotating 1sthalf or 2nd half of month)

Work location :Eunos

Whats on offer

(1) Attractive package

(2) Stable Management

(3) Dynamic work environment

Please submit resumes(in MS word document format) to [email protected] with the following details :

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Michelle Goh

EA License No : 22C1142

We regret that only shortlisted candidates will be notified.

Mechancial Service Engineer

Permanent. 5 days. Alternate saturday 4 hr. Jurong

Our client

A very profitable 80yrs old company specialised in machine automation, manufacturing equipment/manufacturing system design, calibration related products

Area of business: Global

Industry served: chemical, pharmaceutical, food

Job scope

· To support after sales service

· To support the technical team for installation, testing, instrument calibration and commissioning of company’s equipment.

· To carry out equipment service, calibration, maintenance, repair and training to customers.

· To handle technical inquiries and after sales services.

· To assist in servicing existing maintenance contract customers.

· Willingness to be groomed for greater career advancement.

Requirements:

· Min diploma in Engineering – Electronic, Electrical or Mechatronics equivalent.

· Min 2 years’ experience in equipment industry

Work location : Jurong

Whats on offer

(1) Attractive package

(2) Stable Management

(3) Dynamic work environment

Please submit resumes(in MS word document format) to [email protected] with the following details :

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Michelle Goh

EA License No : 22C1142

We regret that only shortlisted candidates will be notified.

Permanent, 5 days, Ang Mo Kio

This role requires a highly self-motivated individual that is well organized and can time-manage well. The role requires good Mechanical and Electrical Engineering domain expertise in the design and project management in Building automation or HVAC or Petrol chemical plant. You will have very good career opportunity to lead the Engineering team. You will report to CTO and work with 3rd party products experts to covers the followings:

(1)Ongoing Project deployment (Product and Solutions Improvement)

(a)To provide technical advisory (Hardware, software), integration [for current project implementation

• Pre-sales application support or site visit if needed
• To support Test and Commissioning, pre handles validation

(2)Research n development

Existing design improvements to Products and System

(a) To review, redesign and redevelopment of the entire Heat Removal Core Product and Solution.

Module includes

· Heat Removal

· Thermodynamics system of various heat exchangers

· Interfacing with electrical remote central control unit and associated valves, piping, sensors, refrigerants and Leak and Alarm detection systems.

Next tier of Thermal cooling Engineering design

(a)Thermal cooling for the entire eco-system of the Data Centre and involves working with third party product and system and incorporating and customization to integrate with our patented cooling design concepts.

Module includes

• Chilled water system with elevated temperature
• Different types of chilled water system
• CFD diagnosis to all relevant space to guide design and testing.

Requirement

· Bsc Degree or master’s in mechanical engineering or chemical engineering

· Min 5 years’ experience in Building Automation or HVAC or Chemical Plant

Added advantage:

• Experience in Engineering design and consultant firm
• Pofessional Engineer certificate preferred.
• Presales, strong communication, interpersonal and influencing skills.
• willing to be groomed for higher role in engineering team

RESPONSIBILITIES AND RESULTS:

• Answering incoming calls and making outbound calls to customers or clients.
• Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.
• Listening attentively to customers and understanding their needs to provide appropriate solutions or assistance.
• Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
• Providing exceptional customer service by addressing customer needs and concerns promptly and professionally.
• Ensuring accurate and complete documentation of customer interactions and transactions in the system.
• Keeping up to date with product knowledge, policies, and processes to provide accurate and relevant information to customers.

Requirement

• Minimally Nitec qualifications in any disciplines
• Minimum 1 year Customer Service Experience in technical or non-technical call center environment.
• Knowledge in Windows OS, Active Directory Account Administration, MS Outlook, mobile devices support.
• Excellent communication skills, strong customer service skills, good problem-solving skills, and the ability to work well in a team environment.
• Able to manage multiple tasks simultaneously, work under pressure, and have a flexible schedule to accommodate varying shifts.
• Singapore citizen only.

• Supports Outpatient Management Unit (OMU) managers to plan, manage and propagate PSA core knowledge and skills training so as to advance and improve PSA practices in accordance to the institution needs and service direction.
• Delivers effective training for Specialist Outpatient Clinics (SOCs) staff.
• Assists in the development of PSA Propel training curriculum and prepare training manuals, guides and materials for SOCs to ensure staff members develop and maintain a thorough knowledge that is required for SOC operations.
• Supports Manager in collaboration with IT department and Human Resource Development to enhance the quality of education for PSA and trainees.

Training of SOC Patient Service teams

• Plans, organizes and delivers PSA Propel training for outpatient PSAs.
• Assists in the development and review of training curriculum and assessment for PSA Propel training to ensure the outpatient PSAs have relevant competencies to support SOC operations.
• Communicates and performs trainees’ evaluation to ensure that training goals are met.
• Evaluates and reviews trainees’ post-course performance and provide support to implement appropriate corrective measures if necessary.
• Provides systems know-how to facilitate new system user training and give guidance and support to the staff during new system roll-out.
• Provides training support for new policies or systems roll-out if required.

Outpatient IT Systems Administration

• Creates and maintains outpatient IT system user training manuals.
• Participates in SOC-related improvement initiatives and projects.
• Supports system enhancements for process improvement.
• Engages various internal and external stakeholders/agencies to collate the project/ enhancement scope, specifications and assist in planning the infrastructure of the projects for testing and training.
• Provides support for institution or cluster-wide outpatient IT systems upgrade or new services roll-out.
• Participates and represents SOCs in UAT at the hospital and cluster level.

OMU Administration

• Plans and coordinates SOC workgroup meetings and record minutes of meeting.
• Supports OMU administrative duties when required.
• Assists in collating information and data across outpatient setting, as required.
• Supports Supervisor to ensure proper documentation of policies and information.

General

• Participates in quality improvement projects at Hospital/Department level.
• Demonstrates good interpersonal skills with the public and staff.
• Supports clinic corporate events and compile name list for training purposes.
• Highlights issues related to outpatient processes to the Clinic Managers.
• Assumes additional responsibilities as assigned by Supervisor.

Requirements:

• Min Diploma in any relevant discipline
• Good Interpersonal and communication skills

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Executive Assistant

Andrea Eunice Tan Min Er

(R23112594)

Recruit Express Pte Ltd

EA License No. 99C4599

Job Description:

• To provide accessible, timely, effective, efficient and professional quality service to resolve problems and to delight.
• Polite and professional service.
• Prompt response to queries via voicemail / email / fax.
• Accurate assessment/ resolution of problems.
• Provide first level support to troubleshoot and solve technical problems.
• Incident tracking and first & second level resolution for all trouble calls, including those related to desktop, Local Area Network (“LAN”), centralized infrastructure, Wide Area Network (“WAN”), and voice services related Service Requests;
• "How-to" assistance for Customer-defined common off the shelf applications included in its standard End User Service platform images;
• Coordination for employee user account administration, activation, changes, and terminations, including:
• Password/account setup and reset (various Customer system platforms) remote access connectivity (e.g., VPN), email accounts, host IDs, password resets, customer authorized mobile devices, voice/ mail administration, telephone lines, End-to-end ownership for Incident identification, escalation, resolution, and closure as agreed.

Requirements:

• Minimum 1 years experience in service desk or helpdesk environment
• Able to work in a team to support end-users needs in IT hardware and software issues
• Excellent interpersonal and communication skills to speak with different stakeholders and users
• Singapore citizen only
• Training and certification provided

Role Overview:

We are looking for a Business Development (BD) and Student Support Coordinator who is passionate about international education and has a strong drive to identify and pursue growth opportunities for our organization. This role involves a combination of business development and student support responsibilities, making it ideal for someone who thrives in a dynamic environment.

Key Responsibilities:

Business Development:

• Identify and pursue growth opportunities for the organization, including expanding our partnerships and market presence.
• Negotiate contracts and partnerships with universities, service providers, and other relevant stakeholders.
• Identify and approach potential sponsors to secure financial or in-kind support for our events and programs.
• Provide regular updates and reports to sponsors, demonstrating the impact and value of their sponsorship.

Student and Visa Support:

• Serve as a primary point of contact for students during their study abroad program.
• Coordinate pre-departure orientations, assisting students with visa applications, travel arrangements, and accommodation in Singapore
• Provide on-site support to students, addressing any issues, emergencies, or cultural adjustment challenges.
• Facilitate regular check-ins and organize social events to foster a sense of community among study abroad students.
• Liaise with local partners, universities, and service providers to ensure students' needs are met.
• Provide emergency support and assistance to students during critical situations.
• Maintain communication channels with students, ensuring their safety and well-being are prioritized.
• Actively engage with parents regarding the progress and updates of students under 18 and offer our courses/ services
• Help students with payment-related matters, ensuring a smooth financial process.
• Collaborate closely with our partners in Singapore to streamline operations.
• daily oversee the administrative aspects of the student visa application process and ensure the service team is working within timeline
• Review visa application documents to ensure accuracy and completeness.
• Collaborate with educational institutions and relevant authorities to address visa-related inquiries and issues to ensure ensure comprehensive submissions.
• Provide support in resolving any visa-related challenges or issues faced by students.

Eligibility:

- Fast and detail-oriented individual with a proactive mindset.

- Possesses exceptional customer service skills and patience.

- Capable of working independently in Singapore.

- Able to be highly responsive on phone and provide on-ground office support.

Perks:

- Year-end bonus.

- Fully funded overseas trip at least once a year to Southeast Asia, Australia, or the UK.

- Work-from-home flexibility

Job Type: Full-time

Salary: $2,500.00 - $3,500.00 per month

Benefits:

• Flexible schedule
• Work from home

Schedule:

• Monday to Friday

Supplemental pay types:

• Commission pay
• Performance bonus

Work Location: Hybrid remote in Singapore 018916

Expected Start Date: 01/04/2024

Summary:

The 1st Level Support is required to provide 1st point of contact for customers and provide excellent customer service to address their inquiries, concerns, or complaints.

Responsibilities:

• Answering incoming calls and making outbound calls to customers.
• Manage incoming emails.
• Provide Live-Chat support.
• Listening attentively to customers and understanding their needs to provide appropriate solutions or assistance.
• Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
• Providing exceptional customer service by addressing customer needs and concerns promptly and professionally.
• Ensuring accurate and complete documentation of customer interactions and transactions in the system.
• Keeping up-to-date with product knowledge, policies, and processes to provide accurate and relevant information to customers.

Requirement:

• Minimally Nitec qualifications in any disciplines
• Minimum 1 year Customer Service Experience in technical or non-technical call center environment
• Strong customer service skills, good problem-solving skills, and the ability to work well in a team environment.
• Able to manage multiple tasks simultaneously, work under pressure, and have a flexible schedule to accommodate varying shifts.
• Basic computer skills and proficiency in typing are also important.

Project or service engineer (CCTV, Integrated Security)

Permanent, 5 days (830am-6pm) Paya Lebar

Our client

Security management solution provider

Client served

Data centre, government sector, commercial building

Job scope

·

· On-site support to diagnose and rectify technical issues, report via cloud portal

· Project Management of CCTV /electronic access/ integrated security management systems

· To support implementation of various systems face recognition & finger biometric, CCTV, ap base or web-based software

Requirements:

· Min Diploma in Electrical/Electronics/Computer Engineering or equivalent

· Min 1 year working experience in CCTV, Access Control or Integrated Security.

· Onsite experience

Work location :Paya Lebar

Whats on offer

(1) Attractive package

(2) Stable Management

(3) Dynamic work environment

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Michelle Goh

EA License No : 22C1142

We regret that only shortlisted candidates will be notified.

Job Responsibilities:-

• Ask customers targeted questions to quickly understand the root of the problem
• Track computer system issues through to resolution, within agreed time limits
• Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue
• Provide prompt and accurate feedback to customers
• Refer to internal database or resources to provide accurate tech solutions
• Ensure all issues are properly logged
• Prioritize and manage several open issues at one time
• Follow up with clients to ensure the systems are fully functional after troubleshooting
• Prepare accurate and timely reports
• Maintain jovial relationships with clients

Job Requirements:-

• Diploma in Engineering (Electrical & Electronic, Computer Science, Telecommunication,
• Information System of the equivalent)
• Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help
• Desk Technician or similar role.Hands-on experience with Windows/Linux OS environments
• Good understanding of computer systems, mobile devices and other tech products
• Ability to diagnose and troubleshoot basic technical issues
• Familiarity with remote desktop applications
• Excellent problem-solving and communication skills
• Ability to provide step-by-step technical help, both written and verbal

Permanent, 5days, Paya Lebar

Product:

Heating, ventilation, air conditioning (Hvac)solution for data center

Our client

MNC in air conditioning and humidification system solution serving high tech industry

Years in business: > 50 yrs worldwide

Area of business: Global

Job scope

- Carry out Hands on service, maintenance, commissioning, troubleshooting, repair of data center Aircon/Hvac/ CRAC (computer room aircon)

Documentation of service reports in a timely manner.

- person in the service office.

- Supervise subcontractors

- Mentor junior technician.

- Adhere to safety sop

Requirements:

- Min Nitec Building Services, Electrical or Mechanical Engineering

- Min 2 years’ experience in the M&E industry

Added advantage:

Data center aircon servicing

5 days, 9am-6pm, permanent, Eunos

Our client

Data Centre Builder

Job Scope

· To Perform onsite maintenance and servicing of Computer Room Air Conditioning/HVAC

·

· To troubleshoot, repair, service of computer room aircon /HVAC

· To Install, commissioning and testing of aircon System.

REQUIREMENT

· Min Nitec Diploma in Aircon/ Mechanical Engineering

· 2 years hands on experience to troubleshoot and repair of Computer Room aircon

· Able to perform rotating 24/7 on call standby (Extra allowance will be given) on 1st half or 2nd half of the month

· Singapore Class 2 or Class 3 licence.

Work location :Eunos

Whats on offer

(1) Attractive package

(2) Stable Management

(3) Dynamic work environment

Please submit resumes(in MS word document format) to [email protected] with the following details :

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Michelle Goh

EA License No : 22C1142

We regret that only shortlisted candidates will be notified.

Call Centre - Survey Experience Officer (Establishment)

Salary: S$3,000 ($2,650+$350 transport allowance)

Work duration: 6 mths (Renewable depending on performance and project)

Working hours: 5 days work per week Monday – Sunday (Based on duty roster). Up to 44 hours per week.

Work location: Clarke Quay / Novena (work in office)

The Survey Experience Officer (Establishment) is responsible for collection of employee listing information from company POC (Point of Contact) to submit the Occupational Employment (OED) registry.

He / She is also the single, primary source of contact to perform survey data collection from these POCs on the quarterly or ad-hoc surveys that the company is selected to participate.

The incumbent should possess skills in rapport building with the company POC in order to build a professional and friendly working relationship with the POC to collect all survey data.

Collection Methods:

1. Via outbound call activity

2. Via field visits out to company addresses

Data submission:

1. The incumbent is expected to perform daily updates of call outcomes using Excel files assigned to them

2. The incumbent must also submit the survey data collection details into the system and submit the completed survey

3. During field visits, incumbent must also assist the respondents to complete the surveys online / manual collection and guide the respondents if the respondents need necessary guidance

Job scope:

1. Adhere to required Standard Operating Procedures (SOP) in operations

2. Work closely with fellow team-mates, assigned team leads on the survey progress for each of the companies allocated to this

3. Update accurately the daily operations reports so that performance can be accountable

4. Perform necessary admin work and support as and when required to do so, including rectifying errors committed during collection when required by stake holders from the ministry

5. Adhere to key in case notes in ministry in house system provided for each case with each call outcome / updates on assigned cases

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E

• EA License No. 01C4394

• Reg No: R23117785 (Lok Ding Hann)

Spa Therapist (Non-Medical) (Including Foot Reflexologist)

Health spa requires

* All races are welcome and only for Singaporean / PR

* Full-time/ Part-time - Male/ female therapists ( Non-medical )

* Perform body treatment include back, shoulder & body massage- Carry out treatment according to

company standard operating procedure and service standard to do personal foot/body massage

and spa treatments according to company standard.

* Maintain high level of professionalism Customer service - Be polite and Courtesy when greeting the

guest

* Self-discipline on personal hygienic, maintain cleaningness at all times and presentable

* Able to converse in different languages for multi-languages

* Related skill in Therapist / Beautician/ Masseur is an advantage.

* For spa therapist ( Non-medical ) , company will arrange for course for those interested in service sector

and have the willingness to learn the skill and have a positive working attitude.

* Basic salary S$4000-S$5000

· Repair construction machinery, including forklifts, excavators, skid-steer loaders, and compaction rollers.

· Perform routine services and maintenance.

· Repair or replace transmissions, brakes, engines, and other related parts.

· Perform engine and hydraulic oil changes, brake inspections, and troubleshooting.

· Demonstrated understanding of diesel engine components and operational mechanisms.

· Demonstrated problem-solving skills.

For interested applicants, kindly send your resume in Word/PDF format

Kindly include the following in your resume.

Current Salary

Expected Salary

Availability

Reason for leaving

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (23S1595/R23116355)

Salary: S$2,800 – S$3,800
Working Hours: 8.30am to 5.30pm, 5.25-day work week

Location: Changi vicinity

The Position

Reporting to the Head, Sales & Marketing, the successful candidate is part of the Sales & Marketing/Development team and is actively involved in Sales Ops/Planning and Account Development of the market and channels in Singapore to regions and beyond. Some key requirements of this role are as follows:

• Be responsible for the Sales performance and alignment of revenue and commercial operations. Drive Sales, Business Development, and Customer Success and service.
• Work with the Sales Team to ensure the interactive alignment between the departments. Thus driving and ensuring the key Sales / Business initiatives are meeting plans.
• To build and manage Sales & Marketing/Business Development across B2B and B2C markets and alignment with marketing and commercial strategies.
• Develop new targeted clients across the different markets and know that Company’s Roadmap to the market is still not developed. This hands-on role requires you to build processes and teams from scratch while driving revenue goals in the short term.

Responsibilities

1. Work with the Head, Sales & Marketing, to clarify and reinforce the Company’s business plan and re-confirm and provide recommendations to the Business Model.
2. Work to optimize existing revenue models and create new revenue streams by developing commercial and business development strategies optimized for both short-term results and long-term strategy.
3. Create accountability within the Sales team by developing appropriate KPIs and coordinating compensation and promotions with these KPIs Business Development.
4. Drive business development & its operational imperative to establish a strategic value in the supply chain via a global eco-system from farm to the plate for everyone and everywhere.
5. Work to seize and seize the opportunities, determine key sales development segments and priorities, building and refining the business development plan.
6. Coordinate and drive new business revenues from ready-to-eat, ready to cook and other potential food meals
7. Generate and qualify new product range as above and be resourceful in using multiple approaches to penetrate the accounts.
8. Build a team to execute opening and closing deals end-to-end including outreach, pitching, solution development, building internal and external alignment, negotiation, contracting, and implementation.
9. Build consensus and lead the team to consistently deliver on sales targets.
10. Drive strong partner interest and top-of-funnel pipeline, maintain a healthy sales cycle and conversion funnel of new opportunities based on sales targets.
11. Own and cultivate meaningful and deep relationships with key partners, develop a deep understanding of care and customer needs, requirements, and macro market trends, identify influence, and develop contacts at the highest appropriate levels within target prospects.
12. Build a deep understanding of customer needs for sustainable food fish and promotion to the effect.
13. Define and improve customer focus workflows to manage, e-tracking, and engage all leads, prospects, and online customers via technology tools and internal systems as well as to enable successful sales to order.

Requirements

• Proven experience as a Sales and Business Development Executive in the seafood, fresh food, and related industries.
• Proven track record in developing both traditional and e-Commerce businesses and marketplace.
• Strong Sales acumen with experience in breaking down complex problems into digestible actions.
• Demonstrated ability to identify and track key levers in the business/products.
• Excellent Sales management skills with past success in related functions.
• Proven track record in managing and persevering effectively in an environment of change.
• Unquestionable integrity with a strong drive for results.
• Detailed, hands-on, and yet has the strategic capability to think and plan ahead.
• Possesses drive, energy, and strong communication and interpersonal skills.
• Proven working experience in leading business development or commercial operations.

Qualifications

• Diploma in Marketing, Management, or related discipline.
• Experience in F&B sales, FMCG related preferred.
• Strong drive, read sales trends rapidly and quick-to-sieze market opportunities.
• Excellent presentation, communication, and negotiation skills
• Self-driven with high-quality sales-mindedness and a strong analytical mind.
• Sound knowledge of sales terms and contractual matters.
• Familiar with MS365 and IT environment.
• Possess a Class 3 driving licence.
• Able to start work immediately or with short notice.
• Willing to work on alternate Saturdays.

Interested candidates who wish to apply for the advertised position, please write to [email protected]. We regret that only shortlisted candidates will be notified.