Job Description

Responsibilities

• Provide customer support and build relationships with customers during field visits.
• Manage on-site installation, repairs, maintenance and diagnose errors and technical problems and finding solutions for the installed equipment.
• Produce service reports.
• To be an active team player.

Requirements

• 3 years' experience in field servicing.
• Experience preferably in the repair and servicing of refrigeration systems and compressed air related equipment.
• Being familiar with hands-on installation and removal of valve and pipe fittings is an advantage.
• Ability to troubleshoot, test repair and service equipment.
• English literacy.
• Minimum qualification professional certificate (NiTEC) / technical diploma in mechanical / electrical / mechatronic engineering.

Portfolio: Microscope

Location: Tai Seng
Salary: Up to $3.3K (Depending on experience & Background) + Mobile and transport allowance

Job Responsibilities

• To arrange service visiting, install, repair, troubleshooting, and re-location on site.

• To set up and dismantle equipment for demonstrations.

• To conduct equipment familiarization training for users.

• To answer service enquiries.

• To install and commission new equipment at customer’s sites.

To practice and enlightenment for Customers satisfaction in service team.

Service administration

• To prepare service quotations, contracts, report, and invoice.

• To arrange spare parts from suppliers.

• To send / deliver repair item and spare parts.

• To collect equipment for in house repairs.

• To deliver new equipment to customers.

• To attack and pursue outstanding debts.

• To send faulty parts to vendors for checking and testing.

• To furnish technical information and quality report to Principal.

Job Requirements:

• Min. Diploma in Engineering
• Min. 1-2 years relevant experience in field service preferably experience in microscope
• Class 3 driving license preferred

For interested applicants, please send your updated resume to: [email protected]
All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599

Job Scope -

1. Follow Standard Operating Procedures and resolve customer complaints promptly.

2. Answer to and manage customers queries via Email / Hotline (incoming call).

3. Monitor & follow up on escalated cases that require clarification updates.

4. Adhere to work reporting schedules, carry out instructions and any other ad-hoc duties assigned by your superior.

5. Support departmental Key Performance Indicators set by Management.

6. Ensure a positive client experience by following up and resolving customer service-related issues in an appropriate and timely manner

Requirements -

1. Excellent command of English, both written and spoken.

2. Strong phone contact handling skills and active listening.

3. Pleasant and cheerful personality.

4. Excellent communication and presentation skills.

5. Ability to multi-task, prioritize, and manage time effectively.

6. Able to handle a fast-paced environment.

7. A confident and effective team player and able to work independently and under pressure.

Want to kick start in the healthcare industry !

We are expanding and you may be the one to be part of our operations!

Operations and Administrative Support

• Provides daily administrative support to the Marketing & Ops department
• Ensure proper documentation storage in both hard and digital copies.
• Assist in generating of report to the management for daily review
• Prepares meeting agendas and taking minutes of meeting.
• Assist and support the company in annual / regular audits by all government related agencies and company auditors.
• Ensure privacy are comply when handling of sensitive and confidential information.
• Assist in booking of event, venue, travel arrangement and setting up of venue for the company marketing activities and both internal and external event etc.

Resource Management

• Monitor and ensure proper allocation and utilization of office and clinical resources
• Ensure replenishment of medical supplies are done on the regular basis to equip operation with sufficient supplies.
• Conduct regular check and ensure all equipments and facilities are in good condition for office and clinical operations.
• Keep track on the maintenance records of equipment and liaise with vendor for regular servicing and calibration
• Assist in manging the IT asset inventory list and record.

Sales & Marketing Support

• Assist in daily tracking on responds to customers and their enquiries via various social media and google platforms
• Keeping track on the movenment of clinical appointments and patient turn-up rate for Management report
• Assist and participate in internal and external Marketing and Communication activities

Other

• Flexible to work in the weekend as and when required, e.g. events, facility maintenance, operations.
• Assist in any other ad-hoc duties as assigned by your superior

Requirements

• Minimum 2 years' related experiences in clinical operations or marketing administration.
• Possess good interpersonal skills and able to establish communication with all levels
• Proactive, Resourceful and keen to learn to enhance personal skills and knowlegdes.
• Must be competent in Microsoft Office and IT setting and setup
• Independent and able to work with minimum supervision.

• Handle enquiries regarding full suite of products including personal and corporate accounts, loans, deposits, cards
• Troubleshoot issues and address customers' concerns promptly
• Provide product / service information when necessary

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Working Location: TUAS
Working Days : 5 Days ( Mon- Fri)
Working Hours: 8am-5pm

Salary: $2600 - $2700

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

• Attend to frontline matters and be responsible when dealings with the public
• Attend to customers either by phone, face to face or electronic means
• Handle and resolve customer complaints professionally
• Keep records of customer interactions and transactions
• Update and maintain proper database and information system accurately
• Ascertain all relevant information received are accurate for proper registration
• Perform thorough customer verification and validation
• Responsible in collecting, verifying and managing information / data on the exhumation site area to ensure accuracy
• Perform field work operations at the cemetery
• Manage counterparts involved in the project implementation in accordance with the existing regulations
• Responsible to serve clients with utmost professionalism and efficiency
• Work in close coordination with contractors and diggers to ensure quality of work
• Communicate effectively with next-of-kin and families from diverse background
• Monitor and report on the rapidly changing conditions and environment at the exhumation site and ensure safety regulations are in place
• Demonstrate high level of maturity when faced with various challenges, obstacles and manage them with patience and diligence

Job Requirements

• Candidate must possess at least ‘O’ Levels/NITEC/Diploma in any field, preferably with hospitality or WSQ training for PGEMS. Past experience in field work and operational settings will be an added advantage. Entry level candidates are welcome to apply.
• Excellent interpersonal skills with the ability to remain calm and composed when dealing with difficult clients
• Possess the initiative to complete tasks and is meticulous, with an eye for details
• Class 3 driving license preferred
• Microsoft Office skills especially in Microsoft Word, Excel & PowerPoint

- Being part of the mobile fleet team that provides mammogram, x-ray, bone

mineral density, and ultrasound screening.

- Managing screening projects and is required to provide excellent frontline

patient/customer service on-site.

- Assist in the registration of patients and educate patients about the screening

and its prevention.

- Proper follow-up of administrative matters for each screening project which

includes report printing and preparation of billing documents.

- General office administrative duties including daily result letter printing and ensuring that letters are mailed timely to the patients.

Requirements

- Minimally GCE A level and above

Interested and qualified candidates, please send in your application to ivy,[email protected]

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd 99C4599

• Perform either manual or machine-based filling, labeling, and packing base on the product
• Handle the receipt, issuing, packing, checking, and recording of incoming and outgoing shipments
• Ensure timely delivery of goods to customer locations as required
• Select and pack materials or goods according to the specifications outlined in job sheets and delivery orders
• Assist with the loading and unloading of goods, ensuring proper handling
• Keep up-to-date records of materials and job orders within the system
• Maintain a tidy and organized workstation and production floor at all times
• Adhere to production guidelines, specifications, and safety standards
• Complete the final steps of production and ensure products are properly packaged for shipment
• Operate and maintain machinery and production equipment efficiently
• Monitor the production line and remove any defective materials or products
• Work effectively on the production line and strive to meet production targets
• Report any problems or concerns to the supervisor promptly

Job Requirements:

• Min GCE “O” level or equivalent
• Excellent leadership and communication skills.
• Possess excellent communication and interpersonal skill
• Experience in manufacturing setting

Check out www.abercare.sg for more details

Interested applicants may send in your resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

Purchase Order processing

•Review purchase requisitions for completeness and accuracy; follow up on discrepancieswith the initiating party/user.

•Identify suitable vendors for the requested items, including corresponding with them onprices, product availability and delivery.

•Review quotations provided and check offered prices against past purchase records.

•Update the price lists when necessary.

•Communicate and negotiate with vendors for improved purchase terms, includingreduction in price.

•Process requisitions into purchase orders using the SAP system and any change orderswithin 24 hours upon receipt of final confirmation from initiating party/user.

•Ensure that all purchase orders are approved by the appropriate authority on a daily basis.

•Send approved purchase orders to vendors and to users initiating the requests.

•Follow up with vendors to ensure that orders are shipped and delivered on promised datesor to expedite deliveries based on users’ requests.

•Respond to users’ inquiries about order status, changes or cancellations

Requirements

•Min 1 year of sales support / Procurement / order processing exp is required

Interested and qualified candidates , please send in your application to [email protected]

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd 99C4599

Main Duties

• Equipment Maintenance
• Creation and updating of equipment card, service contracts and service calls in SAP system.
• Extract monthly report of expiring preventive maintenance contracts and send email reminder to users. Invoice processing
• Check, sort and process invoices. Do matching of documents vs SAP system.
• Alert Procurement if mistakes are spotted.
• Liaise with vendors and users for invoices, credit note, installation dates etc..
• Getting approval and signatures from users / managers.
• Print, scan, re-index and save documents into Therefore system and S Drive.
• Filing of documents
• Assist Procurement and Accounts Team with month end and year end closing.
• Assist with quarterly common stock take.
• Any other duties Vendor database
• Request and ensure new vendors fill up the Vendor Registration form before sharing details with Accounts Assistant to create accounts in the SAP system for new vendors.
• Save a copy of the Vendor Registration form in Shared drive. Purchase Order processing
• Review purchase requisitions for completeness and accuracy; follow up on discrepancies with the initiating party/user.
• Identify suitable vendors for the requested items, including corresponding with them on prices, product availability and delivery.
• Review quotations provided and check offered prices against past purchase records.
• Update the price lists when necessary.
• Communicate and negotiate with vendors for improved purchase terms, including reduction in price.
• Process requisitions into purchase orders using the SAP system and any change orders within 24 hours upon receipt of final confirmation from initiating party/user.
• Ensure that all purchase orders are approved by the appropriate authority on a daily basis.
• Send approved purchase orders to vendors and to users initiating the requests.
• Follow up with vendors to ensure that orders are shipped and delivered on promised dates or to expedite deliveries based on users’ requests.
• Respond to users’ inquiries about order status, changes or cancellations.

Minimum Requirements/Qualifications:

• Willing to learn, proactive, fast learner and fast worker.
• Candidate with experience in the use of ERP system such as SAP B1 version and have basic procurement background would be preferred.
• Candidate with experience on dealing with high volume of paperwork /data entry.
• Basic soft skills e.g. Microsoft Excel, Word, Outlook email etiquette, scanning of documents (includes adding /deleting documents before re-indexing and saving).
• Team player with out-going and pro-active personality who is detail-oriented at work, able to adapt well to changes, able to work under pressure and meet monthly / year-end financial closing dateline.
• Good organizational and coordination skill to multi-task.
• Works primarily in the laboratory environment at Customer Site.
• May be required to work independently.
• Relevant training will be provided.

Working Hours: 8.30am – 5.30pm

Interested applicants, please email your updated CV to [email protected] or WA 97527630 for more information.

We regret to inform that only shortlisted candidates will be contacted.

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company Registration Number: Recruit Express Pte Ltd (99C4599)

We are seeking a App Support Engineer to join our dedicated team and provide the exceptional customer service that is the foundation of our company. You will be supporting business users during troubleshooting activities as well as interacting directly with different web and mobile platform, and software to provide updates and patches.

• Working Hours: 12 hours rotating shift (8am-8pm / 8pm-8am)
• Working Location: Central, Singapore
• Salary Package: Up to $4000 (basic) + AWS + VB
• Other perks & benefits: Up to 16 days of AL, medical insurance coverage, on the job training and etc

Responsibilities

• Provide daily support to users including answering questions, analyzing problems, and quickly forming solutions to return systems to proper operation
• Communicate clearly and effectively with users, colleagues, and management to quickly resolve issues and ensure customer satisfaction
• Maintain detailed records of daily interactions with users, reported issues, and completed solutions along with any further actions required of management or tier 2 technical staff.
• Increase personal technical knowledge by reading trade publications, operating manuals, and diagnostics information, and attending conferences or internal task force discussions when possible.
• Develop training manuals and troubleshooting procedures to help both support personnel and users interact properly with the system.
• Collaborate with tier 2 technical staff and project manager to establish goals and objectives for system improvements and upgrades.
• Create and implement new processes to improve efficiency and customer satisfaction while reducing costs.

Requirements

• Qualification in Computer Science or equivalent
• This role requires working on a 24/7 shift roaster, candidate must be flexible to work on shift when required (including PH & weekend).
• Experience with some programming languages(HTML, JAVA) will be an added advantage

How to Apply:

If you are passionate about application support and meet the above requirements, we would love to hear from you.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Elane Yap Theng Yu- R1989397

ScienTec Consulting Pte Ltd - 11C5781

• Foster a nurturing and inviting atmosphere where infants can feel safe and secure.
• Embrace the principles of 3Rs (Respect, Reciprocal, Responsive) when interacting with infant.
• Promote age-appropriate and holistic development through engaging and stimulating activities.
• Prioritise the safety and hygiene of all children.
• Enjoy working collaboratively within a team and independently.
• Maintain effective communication with parents and actively engage in parent discussion groups.

· Job Requirements:

• Minimum with a Higher Certificate in Infant Care(HCIC), Advanced Certificate in Early Years (ACEY), Certificate in Infant/Toddler Care + Early Years Development Framework (CITC+EYDF)
• Good communication and interpersonal skills
• Have a passion in teaching young children.
• Min 2 years experience

Check out www.abercare.sg for more details

Interested applicants may send in your resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

Job Description

• Review medication ordersfor suitability and engages with the prescriber or follows up as needed.
• Involved in clinical, administrative roles
• Collaborate with a multidisciplinary team to optimize pharmaceutical care
• Ensures prescription, supply, storage and distribution of medications, comply with regulation and SOP standard
• Provide accurate drug information to other healthcare professional and patients.
• Assist in the administrative operations of the Pharmacy department.
• Develop and review pharmacy services to enhance efficiency and effectiveness.
• Participate in teaching and mentoring pharmacy students and interns

Requirement

• Singaporeans Only

• Min Diploma/Degree in Pharmacy

• Min 2 years experience in pharmaceutical care

• Registered with Singapore Pharmacy Council

Check out www.abercare.sg for more details

Interested applicants may send in your resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

• Provide professional Early Childhood expertise, leadership and ensure consistent deliverance of quality standards.
• Practice effective leadership in managing all-rounded aspects of daily centre operations.
• Ensure teachers provides a warm and welcoming environment for children to feel invited.
• Supervise staff is able provide safety and hygiene for the centre
• Ensure safety and hygiene of the children.
• Ability to work independently as well as within a team.
• Maintain good communication with the parents and staff
• Review and improve the centre’s policies, philosophy, and procedures.

Job Requirements:

• Degree and/or Diploma in Early Childhood (Leadership)
• Minimum 3 years of relevant supervisory experience in a pre-school
• Advanced Diploma in Early Childhood Leadership (ADECL)
• Excellent leadership and communication skills.
• Possess excellent communication and interpersonal skill
• Experience in leading and managing the team in SPARK Accreditation process

Check out www.abercare.sg for more details

Interested applicants may send in your resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

Our client is a leading medical solutions provider in Asia. Due to their current expansion plan, they are looking for a Medical Sales Representative, Senior to join their team, in hopes of developing the current high performing team. They are located in the Central.

Responsibilities:

• Maintain and strengthen relationships with existing customers, focusing on providing excellent service and achieving high-quality outcomes.
• Assist the Team Lead in developing and executing business strategies for new product lines and market opportunities.
• Collaborate with the Team Lead to offer consultative services to clients, for both renovation projects and new installations.
• Attend and participate in trend show or exhibitions, to stay updated on market trends and customer needs.
• Improve relationships with key opinion leaders (KOLs) and ensure regular client engagement to enhance connections.
• Meet and exceed assigned sales targets.
• Grow the customer base by networking and building relationships to support long-term business growth.
• Oversee the entire product life cycle management for various models and SKUs.
• All other ad-hoc duties as assigned.

Requirements:

• Minimum Diploma in Biomedical Science / Science or other relevant field studies
• Minimum 2 years’ relevant working experience in medical equipment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

• Evaluate and Assess specific care requirements of individual elderly and develop care plans tailored to their needs.
• Create and execute programs for elderly utilisiing data analysis to monitor the effectiveness and adjust according to the needs.
• Collaborate with various stakeholders to coordinate care, facilitate service referrals, activitly participate in case discussions to ensure comprehensive support.
• Implement and evaluate new activities, review and initiate area for enhancement.
• Mentor volunteers, manage budgets and resources, and collaborate with other organizations to deliver programs effectively.

Job Requirements :

• Diploma/Bachelor’s Degree in Social Work.
• Preferably relevant experience in Social Service sector, working with elderly clients or any related field.
• Proficient in Microsoft Office (MS Word, Excel and PowerPoint).
• Able to work independently and in a multidisciplinary team to meet deadlines.
• Good interpersonal and communication (oral and written skills).
• Possess some knowledge of programme design, implementation and evaluation.
• Willing to work Mon to Fri 9am - 6pm.

Check out http://abercare.sg/jobs-vacancies/ for more details.

Interested applicants please email your detailed resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504|

Job Scope

• Monitor vital signs
• Assist with personal groomings and hygiene issues
• Plays a central role in providing nursing care to residents
• Assist doctors and senior nuse with preventice and curative medical service
• Inchrarge with general health of the residents and supervise Nursing aides and Health attendants
• Assist and carry out emergency situations in Home

Job Requirements:

• Singaporeans only
• Registered with Singapore Nursing Board
• Diploma in Nursing/ Degree in Nursing
• At least 2 years of nursing experience
• Rotating Shift ( 5 days per week)

Check out http://abercare.sg/jobs-vacancies/ for more details

Interested applicants may email your updated resume to [email protected].

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

Job Scope:

• Responsible for overseeing resident care, including program development, hygiene maintenance, and equipment upkeep.
• Manage resident interview records and feedback, ensuring adherence to procedures.
• Coordinate outing events and participate in care planning.
• Communicate with colleagues regarding duty handovers according to SOPs.

Job Requirements:

• Diploma in any discipline or GCE ‘A’ Level holder.
• Experience in Social Service sector or Healthcare is preferred.
• Willing to work rotating shifts including night shift, weekends and Public Holidays, Mon to Sun (rotating shift 5 day a week).

Working Hours/Shifts:

• AM shift: 8am to 5pm
• PM shift: 10am to 7pm
• Day Duty shift 7am to 7pm
• Night Duty shift 7pm to 7am

Check out Aber Care website for more details.

Interested applicants may email your updated resume to [email protected].

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504|

Job Responsibilities:

• Registration of patients, queue management.
• Dispensing of medications and collecting payment
• Support doctors in simple procedures and chaperones
• Stocks taking of medication, consumables and equipment including replenishment.
• Basic clinic housekeeping

Job Requirements:

• Minimum GCE N / 'O' level/ NITEC/Diploma in related field
• Good interpersonal and communication skills.
• Passionate to learn and work in the Healthcare sector
• Ability to organise, plan and implement
• Good communication and interpersonal skills
• Meticulous, Independent, able to multi-task and follow-through with minimum supervision

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Esther Lim Suk Hui

EA Personnel No: R18728082

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Location: Robinson Rd

Team Admin (30%)

• Process team members’ expenses and claims promptly.
• Provide administrative support, including trip planning, flight, and hotel bookings.
• Schedule calls and meetings with overseas clients and send materials promptly.
• Regularly update and manage the team calendar.

Events Support (30%)

• Provide administrative support for events, including logistics management.
• Track guest attendance and monitor travel arrangements (flights, hotel bookings).
• Ensure timely communication and confirmations with attendees.
• Prepare and manage materials and supplies for events.
• Ability to travel as required.

CRM (40%)

• Regularly update investor company and contact details in the CRM database.
• Research investor company data and update the CRM accordingly.
• Log investor calls, meetings, and appointment notes daily.
• Record team email correspondence and update CRM information promptly.
• Generate and review investor pre-meeting notes for Partners and Analysts weekly.
• Extract data from CRM based on various criteria and parameters.
• Cross-reference CRM data with other sources and flag discrepancies.
• Track RSVP list and dietary restrictions in the CRM system.

Interested applicants may email resume to [email protected]

Jessie Hoe Huey Miin (CEI Registration No: R1103861)

Recruit Express Pte Ltd (EA: 99C4599)

Tasmac in Tanjong pagar is looking to expand out team, looking for friendly positive staff to join us!

We emphasis on a positive workplace with proper work culture and leadership.

We have fun at work but also get serious with our standards.

Job scope:

-Serving of alcohol,soft drinks and food.

-Ensure guests feel welcome and attend to their needs

-Maintain Dining room and bar hygiene, cleanliness and upkeep.

- Occational washing of small items ie: cups or small cutleries

daily staff meals and uniform provided

We hope to hear from you!

Location: Pioneer

• Order Management: Efficiently manage order receipts, ensuring timely processing and positive customer interactions.
• Order to Cash Support: Support the order to cash process, ensuring excellence in order processing.
• Order Registration: Register and process customer orders received via email, phone, or other contact methods.
• Order Accuracy: Ensure orders are processed correctly and completely, and transferred to logistics. Raise delivery or invoice issues with Supervisor.
• Customer Communication: Act as the first point of contact for customer inquiries and resolve complaints.
• Documentation Management: Register, file, and archive customer service-related documentation.
• Team Cooperation: Ensure smooth cooperation with customer service teams regarding order administration.
• Administrative Support: Provide ad-hoc general administrative support as needed.

Interested applicants may email resume to [email protected]

Jessie Hoe Huey Miin (CEI Registration No: R1103861)

Recruit Express Pte Ltd (EA: 99C4599)

Job Purposes

The Executive / Senior Engineer is responsible for overall administrator and management of

Maintenance Management System (MMS) and improving the effectiveness and efficiency of

maintenance activities of Maintenance and Engineering (M&E) Group. The core focus of the job will be

ensuring proper configuration and maintenance for MMS and analyzing maintenance performance data,

implementing process improvements, and supporting asset reliability efforts.

Duties and Responsibilities

1. Maintain user roles, data quality and system’s performance.

2. Provide user support and ensure system performance monitoring and troubleshoot Maximo-related

issues.

3. Perform routine maintenance on MMS.

4. Develop custom reports and dashboards to track and report on the effectiveness of maintenance

interventions and the resulting improvements in asset performance.

5. Facilitate audits conducted by internal auditors, the authority, and other external agencies.

6. Facilitate and coordinate external projects with LTA and/or external parties.

7. May be required to perform work during night hours and over weekends/public holidays.

Qualifications and Work Experience

1. Degree in Engineering discipline.

2. In-depth knowledge of IBM Maximo Asset Management Platform.

3. Understanding of IT infrastructure, databases and integration methods,

4. Experience with database management (SQL Server) and analytical tools (Power BI, Qlik).

5. Prior work experience in railway industry will be advantageous.

Skills and Competencies

1. Proficiency in Microsoft Office Suite and IBM Maximo Asset Management

2. Proficiency in written communication and developing procedures.

3. Experience with automation software such as Power Automate is desired.

4. Basic coding skills (VBA, R, or Python) will be advantageous.

Responsibilities:

• Ensure that all processes and procedures are followed
• Lead troubleshooting efforts for complex environments to identify and eliminate network or system configuration issues
• Lead the troubleshooting and performing of root causes failure analysis for infrastructures issues
• Manage the delivery of infrastructure across AWS environments, On-prem, VMware, hyper-converge technology ensuring alignment with SLAs and customer expectations. Oversee the daily operations environments, including incident management, Service Request, change control, and problem resolution.
• Strong understanding in dashboards and tools (e.g. eG, Managed Engine, SolarWinds, AWS Monitor) to ensure real-time health and performance visibility of operation environments.
• Contribute to project and transition plans schedules, budgets, resource allocation, and risk management strategies for OT/IT Infra & Apps projects, aligning with Industry 4.0, Whole-Of-Government (WOG) and IM8 standards.
• Spearhead in creating overall ITSM processes and IT Service Desk setup including ticketing system, utilizing the ITIL framework to enhance service efficiency.
• Spearhead and focus in strategically preparing and building the day-2 / operational plan, such as engineer work schedule, operation yearly activity calendar, preventive maintenance (PM) schedule, patch management schedule, audit activity
• Conduct regular service reviews with clients, providing insights on operational health, upcoming changes, and performance metrics. Build and maintain strong relationships with client stakeholders, acting as an advisor and advocating for client needs internally. Coordinate with internal teams to ensure service adjustments meet evolving client requirements.
• Resource and Capacity Management- Oversee infrastructure resource allocation and capacity planning to ensure optimal service delivery and performance.
• Collaborate with cybersecurity teams to monitor and maintain security controls, addressing any vulnerabilities proactively. Reporting and Documentation Provide detailed service delivery reports, tracking SLAs, KPIs, and incident metrics.
• Responsible for the operation CAPEX & OPEX such as Asset management update (CMDB), software & licenses renewal, hardware maintenance renewal, vendor supports review & renewal
• Responsible in preparing and presenting weekly and monthly reporting to client stakeholders on the account updates
• Ensure that regular reviews of the services provided SLAs and KPIs are conducted to maintain alignment between the services and the expectations of the customer
• Liaise with third party vendors, customer technical teams and other interfacing application team leaders to ensure smooth Business As Usual (BAU) support operations
• Participate in leadership activities and providing performance feedback and developmental coaching

Requirements:

• Diploma and above in IT / Software / Engineering fields
• Min 12 years of experience in IT service delivery management; project and program management; resource and vendor management; client and stakeholder management; problem and incident management.
• ITIL 3 & 4 certified
• Preference to have experience in OT technologies such as Security and Access Control Systems Facial recognition system, Access Control System
• Must be willing to go down to ground and be hands-on to understand situation when problem arise
• Willing to travel on-site at Jurong Island
• Experience handling government agencies with understanding of IM8 processes, Government Commercial Cloud (GCC) and Whole-Of-Government (WOG) operation structure is an added advantage
• Strong knowledge of networks, servers, virtualization, and cloud technologies.
• Experience with monitoring tools, ITSM platforms, and disaster recovery planning.
• Experience with contract and vendor management
• Independent, self-driven, highly customer focused and able to work under high-pressure environment especially during emergency restoration of services
• Good communication skills, keen to learn and a team player
• Ability to work independently, plan and provide system solution
• Ability to manage stakeholders and vendors
• Able to work in a fast-paced environment
• Able to work well in a matrix team