Position Summary :

This role is responsible for overall customer service function in Asia.

Role and Responsibilities

• Develop and implement Regional Customer Service strategy and People Development Plan including succession plans and/or organization changes to achieve department's sustainability and meet business needs.

• Develop CS management performance metrics to manage and lead the day-to-day Customer Service responsibilities including monitoring of all deliveries, month-end activities, cross-functional alignment, and communication.

• Maintain strong engagement with stakeholders to ensure conformance to order delivery, fulfilment

and customer satisfaction needed for business success.

• Regular engagement with Global Customer Service to maintain Global-Regional alignment.

• Manage back-orders and/or impact of supply interruptions on customers, provide timely updates and communications to customers by working together with internal and external stakeholders.

• Subject matter expert for all current and future systems and processes used in the Order-To-Cash

(OTC) and Master Data (MD) environment in APAC.

• Tracks key performance metrics, customer service performance data, and generates improvement

opportunities.

• To drive process improvements using data analytics and influence improvements across the

organization.

• Preparing and presenting monthly, quarterly, and annual reports of operations.

• Create a common framework and set of protocols for how we manage customers to support Sales.

• Responsible for Customer Service Team's actions to resolve any customer claims or complaints,

including processing customer returns or credit notes and follow up with logistics / quality for

resolution.

Job Requirements

• Bachelor’s degree in supply chain and or related field

• At least 8-10 years of relevant managerial working experience in a Manufacturing environment

• Knowledge of customer service, trade incoterms and customs procedures

• Knowledge of ERP system

• English -Excellent verbal and written communication skills

• Good Interpersonal, Communication, analytical and management skills

• A good team player and positive attitude

• Willing to take new challenges and make a difference.

• Willing to travel within Asia Pacific

To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

*General Description*

• Provide first level technical support to end-users for desktop and laptop hardware, software basic infrastructure, and network issues.
• Diagnose and resolve desktops, laptops, printers, peripherals, basic

infrastructure, and network connectivity issues.

• Install, configure, and maintain desktop operating systems, applications, and network drivers.
• Perform preventive maintenance, upgrades, and software installations on desktops, laptops, and network devices.
• Follow ITIL processes for incident, problem, and change management.
• Assist with basic infrastructure and network troubleshooting, escalating complex issues to the appropriate teams.
• Maintain accurate and up-to-date records of all desktop, infrastructure, and networkrelated activities.
• Ensure compliance with IT policies and procedures.
• Assist with the management of the asset inventory for desktops, laptops, and network devices.
• Provide training and support to end-users on the use of desktops, laptops, and basic network connectivity.
• Any other task assigned by reporting manager or team lead.

*Work Experience Requirements*

• 3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.
• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.
• Strong technical knowledge of desktop operating systems, applications, and hardware.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and customer service skills.
• Ability to work independently as well as in a team environment.
• Flexibility to work outside of normal business hour

*To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

Responsibilities:

• Answers incoming and outgoing calls in a timely manner.
• Maintains confidentiality of caller and Hospital information as directed.
• Directing calls to internal and external stakeholders.
• Updating of contact details and relevant information into the Call Centre Enquiry System.
• Handling and resolving complaints.

Requirements:

• Minimum Nitec in any disipline and above
• No experience needed as training provided
• Excellent inter-personal and communication skill
• Team player

Interested candidates please prepare an updated resume and WhatsApp me at https://wa.me6586517051 OR email at [email protected]

Lau Xin Tong, Evelyn (Outsourcing Team)

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA license number: 99C4599

Benefits Summary

• Government Healthcare Sector
• Up $3500 + AWS + Bonuses
• Full Time Company Benefit Entitlements
• Stable Career Opportunity

Job Responsibilities

• To supports and providing with administrative support and collaborates with community service providers, government agencies, and multi-disciplinary hospital and healthcare teams to provide coordination and continuity of patient care across the healthcare continuum.
• To enable early detection of deterioration and faster access to care.
• To assist in supporting patients and their family members in navigating their healthcare journey within the community.

Requirements

• Strong team-player, with natural ability to interact with patients/ residents, healthcare team and community partners of all levels.
• Organised, analytical, able to fit different pieces of the puzzle together.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Interested candidates kindly click the APPLY NOW.

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Chanel Loh Su Fui

Registration Number: R22110419

EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

EA License No: 06C2859

Job Description

• Industry/ Organization Type: Manufacturing/Semiconductor Technology
• Position Title: Customer Service Engineer
• Working Location: Kallang
• Working Hours: Monday – Friday, 9 am – 6 pm
• Salary Package: Up to $5,000 + VB
• Duration: Permanent

Key Responsibilities

• Pre and post-technical support to customer on vision.
• Provide technical support to customer.
• Provide on-site service.
• Evaluate and qualify new products.

APPLY NOW!!!

• Diploma or Degree in Electrical / Optics Engineering with at least 3 years of experience in machine vision application.
• Able to travel locally and overseas on short notice.
• AOI experience is welcome.
• Good understanding of camera / lens / optical.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65778 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Service Technician (Surveying Equipment)

Responsibilities

• Perform Maintenance, Repair and Calibration Service of the surveying equipment such as the Total Station, Scanner, Digital & Auto Level and the Accessories, that involves Electronics and Opto-Mechanical Movement.
• Provide service diagnostics (pre-inspection), recommendation and quote estimation.
• Perform repair service of equipment with complete adjustments, testing, outgoing inspection and cleaning.
• Ensure service performance (lead-time, reliability, utilization) are achieved.
• Support the Technical Service team on customer feedback and service-related issues.
• Maintain basic application knowledge of the Leica surveying equipment and back up the relevant Software data & configuration of customer equipment under service.
• Ensure safety and housekeeping of the workstations and workshop.

Requirements

• Min ITE or equivalent technical qualification in the field of Electrical, Electronics or Mechanical Engineering
• Technically inclined with hands-on skills on servicing box build assembly
• Experience in Manufacturing or servicing in the field of Optics, Electronics and mechanical movement
• Analytical ability and interest in learning new knowledge and technologies
• Proficiency in SAP, computer software are preferred

Ability to multi-task effectively and work independently as required

Interested applicants please submit your resume to [email protected]

Job Description

• Industry/ Organization Type: IT Solution Provider
• Position Title: IT Desktop Support Engineer
• Working Location: Ubi
• Working Hours: Monday – Friday, 9 am – 6 pm
• Salary Package: Up to $4,000 + VB
• Duration: Permanent

Key Responsibilities

• Management of asset services, including hardware and desk-side support services.
• Coordination and management of 3rd party vendor support services.
• Maintenance of the assets database, ensuring accuracy and quality of data, and correcting any errors within an agreed time frame.
• Management of relationships between users and assets, correcting any inconsistencies within the requested time frame.
• Receipt and support of goods from third-party hardware suppliers.
• Performance of regular checks on assets and reporting on data quality.
• Management of PC disposal with third parties to minimize financial risks.
• Management of PC ordering forecasts for the country, including monitoring orders and deliveries.
• Maintenance of an end-user support knowledgebase.
• Provision of on-site support to maintain a close relationship with end-users.
• Management of various IT devices used in the client environment.
• Coordination with 3rd party suppliers, including escorting them during services.
• Reporting any service non-compliance and issues to client IT.
• Extended support such as storage and dispatching across client sites, disaster recovery plan support, and process PC support in client plants.
• Datacenter support including maintaining rack layout and cabling information, physical devices hardware inventory list, and providing escort services when other suppliers require access to client racks.
• Perform special services such as supporting events, sales force annual meetings, special support for projects, and any other reasonable requests from the client.

APPLY NOW!!!

• Minimum NITEC in Information Technology/Computer Science with at least 1 year of experience in a relevant field
• Proficient in Microsoft software applications
• Strong understanding of user desktop administration

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65860 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Job Description

• Industry/ Organization Type: Manufacturing/Industrial Fabrication Solution Provider
• Position Title: Customer Service Supervisor/Assistant CS Manager
• Working Location: Ubi
• Working Hours: 5.5 days (Monday – Friday 8.30am – 5.30pm, Saturday 8.30pm – 12pm)
• Salary Package: Up to $3,200 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Maintain customer service standards and protocols.
• Manage and assist a team of Customer Service Executives in handling customer inquiries and complaints.
• Identify opportunities to improve customer service levels.
• Assist in the development and implementation of new systems, procedures, or working practices to improve customer service efficiency.
• Train and mentor new and existing team members.
• Handle escalated customer complaints and issues.
• Prepare and analyze reports on customer service performance and metrics.
• Participate in customer service improvement and customer satisfaction meetings.
• Develop and maintain successful customer relationships.
• Co-ordinate with team in proposing product solutions to meet customer requirements through quotes, tender bid process and/or customer procurement process.
• Support orders confirmation and deliveries.
• Support implementation of new product launches.
• Support market strategies via social media/digital marketing.
• Prepare weekly/monthly sales and development reports on accounts and area covered.

APPLY NOW!!!

• At least GCE ‘N’/’O’ Levels or equivalent
• Minimum of 2 years of experience in Customer Service-related environment
• Proficient in Microsoft Office

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65607 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Job Description

• Industry/ Organization Type: Accounting & Secretarial Service Provider
• Position Title: Sales Coordinator / Sales Support Executive
• Working Location: East - Paya Lebar
• Working Hours: 5 days / Monday-Friday: 8.30 am - 6 pm
• Salary Package: Up to SGD 3500 + AWS
• Duration: Permanent

Key Responsibilities

• Provide after-sales support
• Prepare quotations and provide support to the sales team
• Service client and attend to their inquiries
• Assist in marketing campaign and materials
• Make calls to potential and existing customers to get appointment settings for Sales Department
• Ad-hoc administration in other work areas as and when required/necessary

APPLY NOW!!!

• Min. Diploma
• Min. 1 year of working experience in a related field
• Training is provided to an inexperienced candidate
• Proficiency in Photoshop will be an advantage

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65788 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Description

• Industry/ Organization Type: Marine Equipment Wholesaler
• Position Title: Electrical Engineer/Service Engineer (Electrical)
• Working Location: Tuas West
• Working Hours: Monday – Friday, 8 am – 5.30 pm (One Saturday per month, 8 am – 12 pm)
• Salary Package: Up to $3,300 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Carry out testing and commissioning related to marine propulsion systems, power generation systems (Marine and Land), deck machinery, etc.
• Able to perform hands-on fault diagnosis, troubleshooting, and maintenance of marine systems/components in workshops and on-board vessels.
• Must be willing to perform hands-on work in mechanical repairs, installation, and removals.
• Able to read and understand engineering drawings (Electrical and pneumatic).
• Provide support to the project team on the implementation of new projects.
• Provide technical support to customers.

APPLY NOW!!!

• Minimum 2 years of related experience.
• Minimum Higher Nitec in Electrical Engineering, preferably Major in Power.
• Proficient in Microsoft Office.
• Candidates with experience in Electrical Control Systems are preferred.
• Comfortable with travelling (Anchorage/Local/Overseas) on short notice and at odd hours.
• Comfortable with working outdoors and onboard.
• Inexperienced candidates are welcome to apply, as training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65623 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Job Description

• Industry/ Organization Type: Logistics/ Freight Forwarding
• Position Title: Customer Service Executive/ Customer Service Officer
• Working Location: Tanjong Pagar
• Working Hours: Monday to Friday, 9 am – 6 pm
• Salary: Up to $3,800 + AWS
• Duration: Permanent Role

Key Responsibilities

• Handling of phone/ email enquiries and bookings. Provide quotation to the customer.
• Arrange bookings with carrier / co-loader / transporter.
• Handle a full spectrum of import and export documentation.
• Handle billing, costings and ensure prompt invoicing to customers.
• Liaise with carriers, feeder operators, vendors, overseas agents and customers.
• Experience in handling DG Declaration, Portnet and Tradenet usage.
• Any other ad-hoc duties when required.

APPLY NOW!!!

• Minimum GCE “O” level and above
• At least 3 years of relevant experience in a freight forwarding company.
• Proficiency in MS Office

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65914 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

Pest Control Service Technician

Job Roles & Responsibilities:

• To implement our Integrated Pest Management program and maintain pest-free premises for our Clients.

• To eliminate specific pest problems safely and effectively by inspecting and administering approved treatments.

• To advise the Client on proper housekeeping, sanitation, and proofing measures.

• To complete the appropriate Forms accurately and submit them on time.

• To upkeep and maintenance all equipment in good condition

• To drive the assigned company van safely and courteously and at all times, keep the van clean, secure, tidy, and road-worthy.

• Enjoy meeting and helping people solve their pest problems.

We offer:

• Monthly upgrading training will be conducted to make you the best you can be.

• Starting basic salary of $2,500.00 with opportunity to earn $3,500.00 or more during probation.

• Once confirmed, earning around $3,000.00 to $4,500.00.

• 13th Month AWS.

• 5-day work week with 14 days of Annual leave.

• Medical and Dental benefits for yourself and YOUR FAMILY.

Your Qualifications:

• Must possess a Class 3 Driving Licence.

• With experience

• A valid NEA Vector Control Technician Licence

• Only Singaporean.

• Completed at least GCE N-Level education.

• Enjoy working in an outdoor environment.

• Enjoy meeting and helping people to solve their pest problems.

• Have a friendly & approachable personality

Kindly whatsapp to 87883388 ( Jay )

Responsibilities:

• Sales Strategy: Develop and drive the sales strategy under the guidance of the Director Business Solutions.
• Portfolio Expertise: Showcase a deep understanding of our range of solutions and their applications across various sectors to support our growth strategy.
• Business Planning: Create and execute a business plan that not only meets but exceeds set sales targets.
• Prospect Management: Manage the sales pipeline, identifying prospects, understanding their needs, and guiding them through the sales process.
• Solution Design: Lead the design and delivery of innovative solutions and proposals in line with industry best practices.
• Lead Generation: Be resourceful in generating leads, utilizing various methods like leveraging your network, cold calling, and using the sales process effectively.
• Client Relations: Build and maintain strong relationships with clients, new and existing, throughout the opportunity lifecycle.
• Operations Collaboration: Develop a strong rapport with the Operations team to ensure clients' requirements are met.
• Documentation: Prepare necessary documents such as proposals, tender documents, and presentations.
• CRM Utilization: Use the CRM system to track activity and opportunities, ensuring accurate and timely updates.
• Industry Insights: Analyze, collate, and present industry reports.

Requirements:

• Education: A degree in Business or Sales.
• Experience: At least 3 years of experience with a solid understanding of market trends in local F&B and institutional food service, along with a strong network.
• Sales Expertise: Proven success in consultative selling, influencing, and negotiating at a senior level in the B2B market.
• Professionalism: Display a high level of professionalism and integrity in all interactions.
• Communication Skills: Effective verbal and written communication skills.
• Organization: Meticulous and well-organized, with the ability to work under tight timelines.
• Business Acumen: Commercially astute, with strong financial and entrepreneurial experience.
• Proactivity: Proactive, self-driven, results-oriented, and highly adaptable.

Apply directly: https://www.careers-page.com/tyson-jay/job/L584YRY3/apply

Rexy Manpower Supplies Pte Ltd | EA License No.: 16C7954

Lim Kong Wei, Ivan | EA Personnel No.: R1109856

Admin (5.5 days / Customer Service / Sales Support / Up to $2800)

Interested applicants can send your resume to 8739 9469 Janie and allow our Consultants to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

• Basic: $2200 to $2800 based on experience
• 5.5 Days Mon to Fri 9am to 6pm, Alt Sat/Sun 9am to 1pm
• Location: Bendemeer

Job Description

Customer Relationship Management:

• Communicate with customers via phone, email, and in-person to provide information and assistance regarding product/service queries, orders, and general inquiries.
• Establish and maintain positive relationships with customers to ensure a high level of satisfaction and retention.

Sales Activities:

• Actively engage in sales efforts by identifying and pursuing new sales opportunities.
• Implement sales strategies to meet and exceed sales targets.
• Provide product/service information to potential customers and convert inquiries into sales.

Order Processing and Administration:

• Process orders accurately and efficiently, ensuring prompt delivery and customer satisfaction.
• Maintain detailed records of sales activities and customer interactions in the CRM system.

Problem Resolution:

• Address and resolve customer issues and complaints in a professional and timely manner.
• Collaborate with internal teams to ensure quick resolution of customer concerns.

Reporting:

• Generate regular reports on sales activities, customer feedback, and market trends.
• Provide insights and suggestions to improve sales and customer service strategies.

Fun Jia Jia (Janie) | Reg No: R22107945

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Service Desk Engineer (L2 skillset)

Brief Description:
Handling tickets and resolving EUC issues.

Job Description:

• Good knowledge of desktop support for both hardware and software
• Basic diagnosis and provide support to resolve issues related to M365, Active Directory, and Windows Operating System
• Single point of contact for end users to log incident and service requests via email and hotline
• Ensuring user queries or issues are captured and validated for further processing
• Co-ordinate with different support team (including vendor coordination) to ensure issue resolved with proper resolution recorded
• Follow SOP and Policy defined
• Escalates next level of technical support for incident resolution, as appropriate
• Monitors the progress and status of all open tickets toward incident resolution ad requests fulfilment
• Monitors and keeps customers/users informed of ticket status and updates at agreed intervals, till ticket closure
• Responsible to produce breaching and ageing reports for tickets logged by Service Desk
• Responsible for Call logging, Call Assignment, Incident Management & Coordination, Call Tracking and follow‐up till closure within agreed SLA
• Implementing best practices to reduce time and increase efficiency
• Incident ownership, monitoring, tracking and communication with all parties
• Focus on First Call resolution to ensure early closure of tickets

Requirements:

• Minimum higher NITEC or Diploma in IT-related disciplines
• Minimum 3 years of relevant IT service desk experience
• L2 desktop troubleshooting skillset
• Possess good customer service, communication skills and emotional intelligence
• Possess good phone etiquette

Contract Type: 12 Months (Renewal)

Salary: SGD2,800 to SGD3,500

Work Environment: School

Location: Dover & other sites

Working Hours: Office Hours Mon – Fri 8:00am to 5:30pm or 9:00am to 6.30pm

Commencement: Notice Period 1 Month or Less

Desktop Engineer

Job description:
This role performs varying degrees of problem determination and resolution of desktop hardware and software problems through the effective use of available technical resources, per contracted service level agreements.
They may also perform installs, moves add, and change (IMAC) activities, as well as data backup and restore on certain accounts, for clients.
As the main interface to the client, they need to understand the local infrastructure and key contacts in the other competencies, i.e. network team, server admin, etc., in order to ensure that the proper team is aware of, and taking action on the problem.
Strong client communication and business skills are therefore needed since direct client interaction is often required.
Adequate in understanding customer's site environment in a fast-paced manner.

Responsibilities:
1. Resolve client hardware/software PC problem tickets.
2. A technical knowledge of the supported platform is required as well as a working knowledge of the hardware. Resolve tickets within the client SLA and obtain a high client Satisfaction Rating.
3. Good communication skills are required.

Requirements include:
1. All education levels are welcome, preferably diploma and above
2. Comfortable to work in Healthcare environment.
3. Able to work as shift and/or poly engineers if required.
4. Candidates without experience are welcome to apply!!
5. MANDATORY to be vaccinated against Covid and MUST be vaccinated with MMR/TDAP vaccine (sponsored by company).

Working hours:
Monday to Friday, 8am to 6pm. Saturday on standby for half-day, will activate if required. OT claimable.

Location:

Singapore General Hospital

Location: Gul Circle MRT (Walking Distance)

Working days: Mon-Fri (Hybrid Working)

Benefits: AWS + VB

Key Tasks

• Analysis of tender documents and preparation of competitive and comprehensive bid for submission.

• Handling of customer enquiry/ tender for our products and services.

• Monitor and prepare Quotation and Tender records for Sales

• Reviewing existing quotations with clients to assess status

• Sourcing of materials for job related ancillaries to avoid disruption in production schedules

• Checking of stock availability to prepare bid and quotations

• Conduct of Contract Review in the event of an order

• Manage and clear outstanding customer demands and coordinate with Production to facilitate timing delivery of orders

• Update order progress with clients

• Maintenance and Preparation of presentation material, product information

• Promote all of Hunting Energy Services Pte Ltd’s products and services

Key Responsibilities:

• To prepare competitive bid/proposal in order to increase chance of award.

• To act as a central point for the customer on a particular job and take a pro-active approach to customer liaison.

• To liaise constantly with Production personnel regarding job status

• To achieve customer satisfaction

• To create and maintain good working relationships

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to ref29"at"trustrecruit.com.sg or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lai Jun Leong (Cedric)

EA Personnel Reg No: R21102891

STAR CAREER is passionate about providing the high-quality service for our clients and candidates, creating a workplace fulfilment where our people will stay, perform and can be successful

Our esteemed Company is seeking for Independent Recruitment Consultants and new talents who possess the potential to develop into high performers. There are many on-the-job training opportunities in this role as Independent Recruitment Consultant expand their skillsets through collaboration with other recruiters and learn more effective techniques to attract and identify talents.

You will enjoy building relationships from a strong team-based support Company culture that rewards and celebrate success together.

Job Description -Independent Recruitment Consultant

(Flexible-Work Arrangement)

Our esteemed Company is seeking for Independent Recruitment Consultants and new talents who possess the potential to develop into high performers. There are many opportunities for on-the-job training in this role as Independent Recruitment Consultant expand their skillsets through collaboration with other recruiters and learn more effective techniques to attract and identify talents.

You will enjoy building relationships from a strong team-based support Company culture that rewards and celebrate success together.

==============================================================

Job Description

Job Title : Recruiter (Home-Base) - Remote Support

(Flexible-Work Arrangement / Flexible-Work Mums)

(Full Commission)

Job Summary : Recruitment consultants will assist in finding the best people to staff the client’s

business needs by evaluating candidates and building networks of potential hires,

taking on a more hands-on role in assessing candidate resumes and credentials.

To understand and match the needs of the clients and candidates to provide quality

recruitment services

Main Duties and Responsibilities

Candidate Management

· Taking on the role of a recruitment consultant to understand clients’ recruitment needs and assist in placing the right talents with their Organization

· Source candidates using web-based services, job portals data base and social media recruitment methods to network and identify the right candidates for clients’ vacancies

· Evaluate resumes and applications

· Assume responsibility of pre-interview screening

· Provide career advice and consultation to job-seekers

· Facilitate and finalize agreements for candidates

Job Requirements

· Able to communicate effectively and professionally

· Min. 3 years of Recruitment experience will be desire.

· Highly driven and enthusiastic with positive attitude

· Good in coordination and liaison work

· Enjoy engaging with people

· Good track record in Recruitment Life Cycle

· Proven experience as Recruitment Consultant, HR Consultant or similar position will be an added advantage

Candidate must be willing to take CEI Certification.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : Jeline@starcareerconsulting.com

Jeline Yong (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

E-commerce Customer Service

We are seeking a dynamic and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be the frontline liaison between our company and our valued customers, ensuring exceptional service and satisfaction. If you are passionate about delivering outstanding customer experiences and thrive in a fast-paced environment, we want to hear from you.

Responsibilities:

• Respond promptly to customer inquiries, providing accurate and timely information on order status, product knowledge, and related queries.
• Engage with customers through various channels, including phone, email, live chat, and WhatsApp, ensuring a seamless and responsive communication experience.
• Efficiently locate products, check stock availability, and facilitate order collection, delivery, and exchanges, including in-store exchanges.
• Handle a diverse range of customer queries, including complaints, promotion inquiries, product information requests, pricing inquiries, voucher usage, and gift registry assistance.
• Process customer orders, changes, and returns in accordance with established department policies and procedures.
• Demonstrate proficiency in Sales Order management and Invoicing to effectively assist customers with their orders.
• Generate manual Sales Orders as needed or upon customer request.
• Collaborate with the credit department to address disputed credit items, ensuring timely resolution.
• Managing E-commerce customer's comments and review through social media.
• Share constructive feedback with the company on service failures or customer concerns, contributing to continuous improvement initiatives.
• Work closely with the sales team to exceed customer service expectations and foster positive customer relationships.
• Adapt quickly to a fast-paced environment, demonstrating a passion for learning and efficiently utilizing new tools to enhance daily task management.
• If you are a dedicated and adaptable professional with a commitment to delivering exceptional customer service, we invite you to apply and be a key contributor to our customer satisfaction journey.

Jobs Requirements

1. Possess knowledge & experience with workflow of various e-commerce platform/systems (e.g., Lazada, Shopee, Shopify, etc) would be advantageous.
2. Computer literate in Microsoft Office (Word, PP, Excel).
3. Bilingual in English and Mandarin while handling enquiries with English or Mandarin speaking customers.
4. Friendly and customer-oriented with good communication skill.
5. Good team player to work alongside other departments.
6. Minimum GCE “N” level or Nitec/Higher NITEC/ SPM qualifications
7. Training will be provided.
8. Cheerful personality and well-groomed.
9. Singaporean/ PR/ Malaysian are welcome.

Salary Information

• 5.5-day work week (Monday – Saturday)
• Working hours
  9am to 6.00pm (Monday)
  9am to 1.00pm (Saturday)
• Basic Salary: S$2000-2200 / month

Benefit Information

• KPI: $300 / month
• Overtime Paid
• Medical Benefit $300/ year
• Insurance
• AWS + Variable Bonus
• 12-day annual leave (increase by 1 day each year up to maximum of 14 day)

Working location
22 Pioneer Cres, #03-06A West Park BizCentral, Singapore 628556

Job Descriptions

Manage inbound and outbound calls in a timely manner
Follow SOPs when handling different topics
Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives
Build sustainable relationships and engage customers
Keep records of all conversations in our ops center databases
Meet personal/team qualitative and quantitative

Expand reseller business

Job Requirements

Min. Higher Nitec in any service-oriented field
Min. 1-year experience in a customer support role

Can communicate in chinese
Familiar with CRM systems and practice
Able to work under pressure, adapt and respond quickly

12 Months Customer Service Officer x 10 - UP to $2700

Job Responsibilities:

• Answer incoming queries and address in a professional and timely manner
• Provide accurate and detailed information to customers regarding products and services
• Resolving customer issues, complaints or concerns with empathy and problem-solving skills
• Documenting customer interactions and maintaining accurate records in the database
• Adhering to company policies and procedures while maintaining a positive and customer-centric attitude
• Adhoc duties as assigned by Supervisor

Requirements:

• At least 1 year of relevant working experience
• Able to work independently in a face-paced environment while being a cohesive team member
• Possess initiative to respond to customer’s needs with a commitment towards service excellence
• Proficient in MS Office applications

Interested applicants please send your resume in MS Words format to [email protected] and attn it to Chu Chin Siew (Claire) (R1989696)

Short listed candidates will be notified

www.ambition.com.sg
EA Registration Number: R1989696
Data provided is for recruitment purposes only
Business Registration Number: 200611680D. Licence Number: 10C5117

• Salary: $2700 - $3000
• Working Hours: 9am to 6pm, Monday - Friday
• Working Days: 5 Days
• Office Location: Gani Building
• Work Location: Islandwide

Responsibilities:

• Perform installation, preventive and corrective maintenance, troubleshooting,
• software enhancement, bug fixes, testing and commissioning to meet project
• requirements
• Participate in meetings regarding project planning, installation and maintenance of
• security systems
• Perform other on site activities related to functionality for software and hardware
• systems (e.g. backend and frontend equipment for various systems not limited to
• Access Control, Auto-Gate/Barrier, CCTV and Intrusion Detection etc.)
• Responding to fault calls
• Identify and report all issues and potential problems
• Suggest and implement solutions
• Supervise and direct onsite team (e.g. technicians)
• Draft and submit reports
• Contribute to technical assessments and support projects and maintenance
• inspection activities
• To be responsible for operationality of systems deployed
• System design and drafting diagrams using AutoCAD, etc.
• Liaise with customer on works when needed
• Adhere to company's given rules and regulations

Requirements:

• 1 year (or more) proven experience as a field engineer
• Diploma in Electrical Engineering, Electronic & Computer Engineering, Mechanical Engineering and other related fields
• Ability to travel and work according to a changing schedule
• Familiarity with security systems, networking systems or IT security will be an advantage
• Experience with managing and preserving technical equipment and tools related to security systems
• Class 3 Driving License (will be an advantage)

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee (Ashley) Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

(Gov project, stable role) x 8

Basic Salary $2800 - $3600 + Shift allowance + Performance Bonus + Other Benefits

Responsibilities:

• Provide customer's service in a 24/7 call centre environment
• Perform technical assistance over the phone, email or via Whatsapp chat
• Escalate complex issues to Level 2 support
• Managing incidents/service requests reported by users
• Tracking incidents/service requests and ensure closure within agreed timescales

Working Hours:

• 12-hours Rotating Day and Night shift work including weekends/PH
• Day shift: 9.00am – 9.00pm
• Night shift: 9.00pm – 9.00am
• Work 3 days off 2 days, work 2 days off 3 days

Working Location:

• Near Yio Chu Kang Mrt

Requirements:

• Min. Diploma in Information Technology/ Computer Sciences/ Electrical & Electronics

Singaporeans Only, security clearance required.

There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.