Our client is from Healthcare Manufacturing industry. They are looking for a Warehouse & Logistics Executive to assist their team for the next phase of their business. They are located in the East- transport provided.

Responsibilities:

• Lead and nurture a team of warehouse personnel, overseeing daily operations, recruitment, and training initiatives.
• Collaborate closely with internal departments to ensure timely order fulfillment and accurate stock management.
• Conduct thorough investigations into inventory and shipment discrepancies, identifying root causes and implementing preventive actions.
• Review, update, and maintain relevant procedures and documentation, providing timely training when needed.
• Supervise and manage departmental procurement activities.
• Conduct periodic system testing, simulations, and validations.

Requirements:

• Min Diploma in any relavant field.
• Min 3 years of working experience in leadership.
• Experience in Supply Chain industry is a bonus.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115873 (New Jirn Tone)

Benefits Summary:

• AWS + Performance bonus
• Staff Discount at selected outlets in Changi Airport
• Flight Discounts
• Training Provided
• Transport provided if shift ends after 11:30pm or start before 6am

Responsibilities:

• Front-line customer service role
• Assist in checking in at counter, scan and check passports and boarding tickets
• Ensuring the smooth departure process
• Assist in Lost & Found Services and baggage tracing activities
• Ad-hoc duties as assigned

Requirements:

• Must be able to commit to shift hours
• Presentable and well groomed
• Positive attitude with excellent customer service skills

Interested candidates kindly click the APPLY NOW button.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities. By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application. *We regret to inform that only shortlisted candidates would be notified.*

Gao Shan (Jane)

Registration Number: R23118568

EA License No: 06C2859 (MCI Career Services Pte Ltd)

Pick up / collection of items at Customers’ places across Singapore and our Tuas factory

Including loading & unloading, lifting / carry Items weight up to 3Kg, using a trolley.

Process an vaild Class 4 Driving Lic with experience

6 days work, 1 week 1 off day (off day on weekday) [weekend , public holidays require to work]

A lot OT hours

Job Scope:

(not limited to)

• Conduct home visits, provide chronic disease nursing care, ADLs
• Communicate & liaise with family / caregiver on physician advise
• Coordinate admin process and follow ups
• Provide palliative advice & counselling
• Nasogatric tube insertion, catheter management, wound care duties
• Report back to HQ to submit data report on client case

Requirements

• Min. Diploma / Degree in Nursing from a recognised institution
• Valid SNB & BCLS certification
• Min. 2-5 years’ of nursing experience from Palliative Care / Geriatric / Acute Wards discipline preferred
• Comfortable with on-call duties (minimal) roster

Interested applicants, please email your updated CV to [email protected] or WA 91792208 for more information.

Recruiter's Ref Code: #HHM

EA Personnel No: R21103938

EA Personnel Name: Reina Ng Hwee Min

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Responsibilities

• Ensuring the technical support team quickly and efficiently responds technical support issues, via telephone, email, and the company’s support ticketing system and that all issues are documented and resolved within SLA.
• Well understand solutions projects SLA/SLG and make sure Systems Engineer team in line to ensure customer satisfaction and SLA/SLG.
• Defining support processes and procedures and in-depth reporting and analysis of the reported technical issues, along with root cause analysis leading to recommended remedial action.
• Responsible for ensuring the correct elevation of issues from 1st line to 2nd line support members, and ultimately any un-resolved software issues to the technology team. He/she will further be responsible for ensuring that these issues, once resolved, are correctly communicated to the support team and in turn communicated out to the customer base.
• Managing prioritisation, escalation, and resolution of support incidents to the Technology team.
• Ensuring the ticketing and documentation process for all support incidents is adhered to.
• Managing on-site support services as required.
• Recruit, train and supervise L2 Systems Engineer team.
• Build and manage L2 Systems Engineer team’s roadmap.
• Develop & maintain online technical training courses for support division engineers.

Requirements

• Bachelor’s degree or equivalent experience.
• Leadership ability.
• Proven work experience as leading technical support team (Minimum 03 years).
• Experience with Customer Service.
• Outstanding organisational and communication skills.
• Familiarity with best practices in IT service management.
• Hands-on technical skills in systems and network.
• Familiarity with Linux, virtualization platforms (VMware) and open-source application.
• Familiarity with IT Automation and scripting.
• Familiarity with cloud technologies and administration.
• Self-motivated with ability to work in a fast-paced environment.

Customer Service Assistant – Pandan Road – 5 day week -Singaporeans only

• Handling all incoming customer queries and questions
• Providing the appropriate service and information or referring clients to another department
• Referring problematic issues that they cannot solve to management
• Resolving customer complaints and issuing refunds as needed
• Maintaining an accurate Customer Relationship Management (CRM) database by entering and updating client information
• Providing quotations and checking product availability
• Handling payment transactions
• Adhering to a company’s policies and procedures at all times when assisting customers

Requirement:

· Secondary education

· Good communication skills

• To assist in all Banqueting event and daily operations.

• To ensure that all operational duties by the team are completed on a daily schedule, ahead of time, efficiently and effectively.

• Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude.

• Serving, clearing of dishes. Other ad hoc duties

• To perform any other duties that may be assigned by the Management

Requirements:

• Hardworking with a positive attitude.

• Prior experience working in banquet would be at advantage

• This job required to handle / carry heavy items

Description:

• Alert Procurement Team if mistakes are spotted.
•  Liaise with vendors and users for invoices, credit note, installation dates etc.
•  Obtain approval and signatures from users/managers.
•  Print, scan, re-index and save documents into Therefore system and S Drive before filing them up
•  Assist Procurement and Accounts Teams with month end and year end account closing.
•  Assist with quarterly common stock take.
•  Assist in other ad-hoc procurement related duties

Requirements:

• Min N / O level
• Min 1 to 2 year of experience in order processing / logistics / admin / supply chain

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

We are looking for confident and highly motivated individuals.

If you are a fast learner and have great communication skills, you are highly

suitable.

Flexible working hours

You can work from home.

Job scope as follows :

-Arrange sales appointments with new prospects

- Contact existing clients to update them on new company updates

- To coordinate Admin work and sales services

- You will be WORKING FROM HOME, so you need to be independent and

disciplined.

- Any field of study is welcome

Requirements:

- Positive attitude

- Local Diploma/ IB Diploma/ A Level/ Degree

Monthly salary Range $3,000 - $6,000

Job Description

• Industry/ Organization Type: Manufacturing/Semi-conductor
• Position Title: Field Service Engineer
• Working Location: Depending on allocated project
• Working Hours: Monday – Friday, 8.30 am – 5 pm
• Salary Package: Up to $3000 + $500 Transportation Allowance + OT + Standby Allowance + VB
• Duration: Permanent

Key Responsibilities

• To install, service, support, upgrade and maintain equipment.
• Perform a variety of moderate to complex assignments, such as diagnosing equipment problems and making repairs or adjustments.
• To understand system parameters and interactions to allow process development and extension electronic-mechanical troubleshooting on the equipment.
• To support the team in meeting customers’ expectations and company’s expectations.
• To provide direct support on machines at customers’ fab.
• To write technical report.
• To handle specific jigs during service jobs.
• Assist senior colleagues in performing higher-level jobs such as robot teaching & sub-units.
• To perform ad-hoc delivery work.

APPLY NOW!!

• Minimum NITEC in Electronics/Electrical/Microelectronics Engineering, or related
• Cleanroom working experience will be highly advantageous.
• Experience in machine set-up/installation/modification/servicing/troubleshooting/repair.
• Proficient in Microsoft Office
• Comfortable with standing by/working after working hours.
• Comfortable with travelling occasionally.
• Inexperienced candidates are welcome to apply as training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66049 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Job Description

• Industry/ Organization Type: MNC Industrial Electrical Technical Solutions Provider
• Position Title: Service Technician (Electrical/Electronic)
• Working Location: Central – Toa Payoh
• Working Hours: 5 days / Monday to Friday: 8.30 am-5.30 pm
• Salary Package: Up to SGD 2800 + Bonus
• Duration: Permanent

Key Responsibilities

• Provide technical support to the Sales and Project teams
• Perform general servicing, repair, testing, and troubleshooting of industrial electrical products
• Carry out site works as and when required

APPLY NOW!!!

• Min. NITEC certificate in Electrical / Electronic Engineering
• Experience in related field is a plus
• Training provided to an inexperienced candidate
• Able to work independently and a strong team player

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65890 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Info can be shared ATM: -

• Basic UP $2700 (No Exp Req) + Transport Allowance + VB
• 5 days (Office hour)
• East

Responsibilities: -

• Diagnose, repair or install new or modified equipment at customer facilities
• Investigate and resolve customer reports of technical issues
• Conduct training for customers on the safe operations of equipment & maintenance
• Process spare part order and promote service contract with customer.

Requirements: -

• Min. Nitec in Electronics / Electrical / Microelectronics Engineering
• No experience required, training is provided
• Willing to travel islandwide

Interested applicants may click "Apply Now" or email to [email protected] to submit your application.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

We regret to inform that only shortlisted candidates would be notified. We wish you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Jonathan Chang Sing Erh | EA Personnel Licence: R22110541

Job Description

• Industry/ Organization Type: Heavy Machinery/ Equipment
• Position Title: Sales Support Coordinator
• Working Location: Penjuru Close
• Working Hours: 5.5 days (Alternate Sat), Mon to Fri (8 am – 5 pm), Sat (8 am – 12 pm)
• Salary Package: Basic Salary + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Assist the sales department in performing day-to-day operational tasks.
• Handle customers' enquiries/requests via phone calls and emails.
• Process paperwork, issue Sales Quotations, P/Os, Contracts, D/Os or other sales-related documentation.
• Follow up with overseas sales.
• Prepare inventory records for reporting purposes.
• Provide support and coordinate with inter-department to ensure smooth operation.
• Other ad-hoc tasks and duties as assigned.

APPLY NOW!!!

• Competent with computer skills (Word, Excel, Email)
• Candidates without experience are welcome to apply, guidance will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66073 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Manufacturer (Cleaning Products)
• Position Title: Service Technician
• Working Location: Gul Crescent (Transport provided at Boon Lay, Lakeside, Chinese Garden, Yew Tee)
• Working Hours: 5 days (Monday-Friday, 8:15A M-5:30 PM)
• Salary Package: Up to $2650 + OT + AWS + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Responsible for outdoor and indoor repair work of all cleaning products.
• Mechanical preventive maintenance - verify mechanical faults, replacement of spare parts and repair.
• Work closely with service technicians for problem-solving and coordinating jobs between field service and workshop repairs.
• All other assigned duties.

APPLY NOW!!!

• Minimum Professional Certificate/NiTEC (Electrical & Electronic Engineering / Electrical Engineering)
• Experience in repair of forklifts, automobiles, heavy industrial equipment, and knowledge in engines, motors and electrical is an advantage
• Understanding engineering drawing and schematic layout is essential
• Possess Class 3 driving license is advantageous
• Candidates without relevant experience are welcome to apply. Training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65053 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Job Responsibilities

• Deliver good customer service to both internal and external customers
• Assist data, database, information management
• Support programs with department service delivery tasks
• Communicate, support and build good relationship with client on their request and requirements
• Actively carry out and follow up on task assigned / request from clients
• Provide suggestion of improvement and proactive in daily task
• Assist with any ad-hoc administrative duties as assigned

Job Requirements

• Higher Secondary or Diploma in any field
• Computer literacy
• Proficient in MS Office
• Good Communication Skills

Job Description

• Industry/ Organization Type: Manufacturing/Construction Machinery
• Position Title: Service Engineer
• Working Location: Tuas (Transportation Provided)
• Working Hours: Monday – Friday, 8.15 pm – 5.15 pm
• Salary Package: Up to $4,000 + AWS + Meal Allowance + Mobile Allowance
• Duration: Permanent

Key Responsibilities

• Conduct product delivery training for distributors and customers.
• Provide diagnosis guidance and analysis of fault found to Distributor / End-user, remotely via emails and/or calls.
• Carry out field services at sites in local and ASEAN countries.
• Furnish service report and recommendation of spare parts, assisting Parts team in locating correct spare parts from parts catalogue.
• Furnish Warranty claims and Quality report to drive quality improvement on our products.

APPLY NOW!!!

• Minimum Diploma in Engineering with at least 2 years of relevant working experience in construction machinery industry.
• Able to read and understand Electrical, Hydraulic and Pneumatic schematic diagram.
• Process valid Class 3 Driving License.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65794 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Project Overview

SMART CAMP (Critical Analytics for Manufacturing Personalized-Medicine) is a interdisciplinary research programme in Singapore (CREATE international research campus and innovation hub) and at the Massachusetts Institute of Technology (MIT). SMART CAMP addresses key technology bottlenecks in cell therapy manufacturing: (i) critical quality attributes of safe, effective cell therapy products; and (ii) integrated process analytics to monitor and modulate those attributes. While cell therapies are poised to transform healthcare for both the industry and the patient, there remain many outstanding scientific and technical challenges to significant global impact that this R&D programme addresses. This high-impact focus includes measurement and feedback control of processing parameters (process analytic technologies, or PAT) that contribute to cell viability and function during cell proliferation, and the measurement at intermediate and final steps of the cell product properties correlated with positive therapeutic outcomes (critical quality attributes, or CQA).

This interdisciplinary team comprises engineers, biologists, clinicians, manufacturing, and data analytics experts from multiple MIT academic units, and multiple Singapore-based universities, research centres of excellence, and hospitals who are experienced at translational demonstrations of technologies in safety-regulated industries such as cell therapies.

CAMP’s unique, enabling and cross-cutting capabilities include cell and clinical biology, microfluidics, real-time optics and spectroscopies, 3D-printed devices, process analytics, data analytics, and bioinformatics. This programme will demonstrate these approaches required of cell-based personalized medicine through three translational testbeds (three Flagship Projects), ultimately facilitating access for more patients to life-saving, approved cell therapies for currently intractable health challenges. These flagship projects will address allogeneic and autologous cell therapy products, including but not limited to cell sources including adult stem/progenitor cells and immune cells for treatment of specific cancers, tissue degeneration, and autoimmune diseases.

For information on SMART CAMP: https://camp.smart.mit.edu

Responsibilities

SMART CAMP research focuses on multiple immune cell types and targeted indications, including CAR-T cells for cancer therapeutics. Our experts in immunology at the basic and translational levels work on the development of both the cells’ critical quality attributes (CQA) and culture systems’ process analytic technologies (PAT). This Research Engineer / Senior Research Engineer will assist our researchers in laboratory organization, as well as in research and process development, including experiments related to:

• Immune cell culture and CAR-T cell manufacturing
• Immune cell isolation, activation, transduction, and expansion
• Immune cell characterization and profiling
• Clinical sample processing
• Lentivirus production
• Plasmid preparation

Requirements

• Bachelor of Science / Life Sciences / Bio-Engineering / Chem-Engineering Degree or Diploma.
• Research experience with aseptic cell culture is a must.
• Experience with cellular profiling assays, e.g. flow cytometry staining and analyses, gene and protein expression, cytotoxicity assays.
• Experience with molecular biology assays, e.g. molecular cloning and plasmid preparation.
• Experiece with bioreactors is an asset.
• Good organizational skills and time management.
• Good work ethic and intergrity, and ability to work well in a team.
• Able to communicate effectively in and present data to a multidisciplinary team of researchers with different training backgrounds.

To apply, please visit our website at: http://smart.mit.edu/careers/career-opportunities.

Interested applicants are invited to send in their full CV/resume, cover letter and list of three references (to include reference names and contact information). We regret that only shortlisted candidates will be notified.

Job description

1. handle administrative and paperwork

2. fix appointment for interview

3. followup with candidates in various locaton for documentation

4. asssist in posting in social media

5. assist in cold calling and follow up

Requirements

1. detail on paperwork

2. strong in coordination and liaising

3. able to multi-task

4. strong in handling social media

5. able to work independently

Working hours

Monday to Friday

8.30 am to 6 pm

Location : West , Nearest Mrt Clementi

Summary

The Team Lead will be responsible to the Head of Learning & Development for all coordination and conduct of functional training programs, management of standards and procedures for operations in his/her assigned business unit. The incumbent is responsible for the review, formulation and implementation of training plans and programs for in-house, industry, other regulatory courses for in order to achieve consistent, high quality service delivery for the respective business units.

Duties and Responsibilities

▪ Oversee all training in areas of development and delivery, and assessment and evaluation, and planning and communication in his/her business unit.

▪ Identify and assess the training needs of the job roles in consultation with stakeholders and in collaboration with the Curriculum Developer in his/her business unit.

▪ Design develops and review training and assessment programs/materials in collaboration with the curriculum developer in his/her business unit.

▪ Assess his/her training team members’ (comprising Trainers, Line Trainers and On-Job Trainers) training competencies and skills, performance and productivity to identify areas of development and growth.

▪ Coach his/her training team members to ensure consistent high standards and quality in training delivery.

▪ Establish effective working relationships and collaborations with internal and external stakeholders at various levels.

▪ Oversee evaluations of all training programs in his/her business unit and recommend strategies for continuous improvements.

▪ Conduct in-house training and briefing to share best practices as required and ensure compliance to regulatory training requirements for operations in his/her business unit.

▪ Keep abreast of industry training trends, developments, and best practices, and recommending new teaching/learning methodologies.

▪ Ensure compliance with all workplace safety, security, and health policies and procedure

Requirements

▪ Minimum in WSQ Advanced Certificate in Learning & Performance or ACLP/ACTA

▪ Minimum 5 years of demonstrable sound knowledge in operations.

▪ Minimum 2 years conducting training and assessment.

▪ Able to analyze, evaluate and assess learning challenges and develop new innovative learning solutions.

▪ Able to work independently and collaborate effectively as well as a self-starter with positive mindset.

▪ Excellent self-motivation, interpersonal, communication and project management skills.

▪ Ability to work well as both a team player and leader

• Provide technical and commercial clarification of inquiries for service work.
• Assist Superintendents, prepare quotations for service work and related spare parts.
• Prepare technical documents for company products
• Support company initiatives to expand aftersales activities and execute special projects.
• Ensure service jobs and spare parts are invoice correctly and in time.
• Ensure spare parts orders are delivered in time, follow up with purchasing team.
• Assist re-engineering team with product development.
• Co-ordination of tools calibration

Requirement:

• Technical background preferred, diploma not a requirement but will be preferred.
• Good communication skill

15+ Years of Technology Experience

Have good functional knowledge on Banking/financial services with minimum 7 years of Banking industry

Have good knowledge in Industry leading vendor products like Moodys Analytics, Fermat, etc.

Hands on Experience on SAP TP, Datasphere, HANA Cloud, SAP Analytic Cloud, IAG/IAS/IPS, DAC, DP Agent, Cloud Connector

Hands on integration experience on S4/FPSL systems with SAP BTP

Hands on DevSecOps implementation experience

Should have experience in Architecting MI & Analytics applications and present in various forums like

ARF/FTC/SACA/CVF/CCH/SIA/CISO/CAS etc.

Certification on Azure/AWS cloud is a plus.

Certification on BI Tools.

Excellent Stakeholder management skills.

Posses' good knowledge on Security by Design.

Good overview of financial performance calculation, risk adjusted performance metrics, etc including assets, contingency, volumes specific metrics in such calculations and metric.

Have extensive knowledge on Cloud ecosystems like IAAS, PAAS, SAAS in AWS/Azure.

Have Exposure to various cloud service providers like AWS, Azure

Have hands on experience on BI Tools like Tableau, OBIEE, Power BI.

Have hands on experience on any one RDBMS (MSSQL, DB2, Oracle, etc)

Have hands on experience in Hadoop, Hive or HaaS.

Have hands on experience in design & implementation of HA environments in Cloud/On-prem.

Have hands on experience in Data movement technologies like Solace

Have hands on experience in Batch Schedulers like Control-M, Autosys

Have hands on experience in Devops tools like JIRA, Bitbucket, Jenkins Have prior experience in design and implementation of Standalone Bl platforms.

Should previously have on the ground experience in running a large scale software development, support and Infra teams with handling parallel projects

Should have experienced in key dimensions of software development (Architecture, Solution, Development, Testing, Infra solutioning, IT Costing and Financials)

• Must also be familiar with a variety of programming languages, Data Warehousing, Data Modelling, ETL Principles, Bl Principles, Analytics , Data Principles, Scripting and Automation.

Must have excellent interpersonal, written, verbal communication skills.

Should have done troubleshooting and be able to assess quickly the complex situations

To keep up to date with the latest developments in the technology industry Experience in developing and supporting high BC applications

Experience in remotely working in occasional unusual hours due to the different time zone

Should have experience in collaborating with teams across geography

Diligent handling of Ambiguity and Effective Decision Making

1 Year Contract (ST Contract - renewable to perm)

Working Location: Depot Road

Working Hours: Mon-Fri: Shift 1: 8.00am – 5.30pm

Shift 2: 8.30am – 6.00pm

Roles and Responsibilities

· Receive queries and requests from phone calls and emails

· Communicate with customers through these channels professionally and within the required service level agreements in a fast-paced environment

· Provide accurate, personalised and anticipatory service with complete resolution

· Take necessary action to provide first call resolution within the required response time

· Ensure customer’s issues are resolved, follow up with customers via call and email where necessary

· Log all details of engagements with customers, accurately and legibly in the system in a timely manner, and to track these cases till closure

· Work as a team to ensure that the contact centre service level is met

· Handle any other administrative functions as assigned by Team Leads / Manager

· To attend briefings/trainings conducted by Team lead / clients or Managers

Requirements

· Diploma and above

· Candidate with prior experience in customer service preferred

· Singaporean

· Good command of English (written and spoken)

· Highly disciplined and meticulous

· Analytical with good problem-solving skills

· Organised, Self-motivated, Positive attitude and Result-oriented

· IT savvy with good working knowledge of Microsoft Office

· Strong phone and verbal communication skills along with active listening.

· Empathetic and customer-oriented, with a passion for service excellence

· Ability to multitask (e.g.: logging cases, checking Knowledge Base to retrieve information while on the call with customer)

Job Summary

Drive the passenger vehicle daily to provide transport for the clients attending the Day Care Centre, Dementia Care Centre and Day Rehab Centre.

This involves and includes the maintenance of the vehicle(s) owed by the Senior Care Centre (SCC).

Provide custodial care for clients attending day care and day rehabilitation.

Driver

Render assistance and supervision of the clients, ensuring client comfort and safety, according to the standards set by SCC when clients are boarding, alighting and traveling in the vehicle

Pick up and drop off clients at the designated location and assist them to the centre or to the drop off location

Assist in the transfer of clients where necessary

Help the clients settle down and be strapped safely after boarding the vehicle.

Accompany clients to the designated block where necessary

Accompany clients in vehicle to ensure they are comfortable and safe during the journey

Maintain good housekeeping and cleanliness of the vehicles

Care Staff

Supervising clients to carry out their routine re-habilitation, therapy and diversional activities.

Serve meals including tea/ coffee breaks to clients and may require to feed clients

Assisting elderly in toileting

Ensuring the cleanliness of the centre at all times and carry out the necessary cleaning daily.

Carry out other duties as assigned from time to time

Working Hours

Monday to Friday / 42.5 hours per week (8.5 hours per day)

• 7.30 am – 5 pm
• 8.30 am – 6 pm

Interested applicants, please email your updated CV to [email protected] or WA 91792208 for more information.

Recruiter's Ref Code: #HHM

EA Personnel No: R21103938

EA Personnel Name: Reina Ng Hwee Min

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Customer Service Officer (5 days / Travel Industry / Up to $2500)

Interested applicants can send your resume to 8739 9469 Janie / [email protected] and allow our Consultants to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

• Working days & hours: 5 days, 8:45am – 5:45pm
• Salary: $2000 - $2500
• Working location: Tanjong Pagar

Requirements:

• Diploma or equivalent.
• 1-2 years of customer service experience, specifically in a hotel tour desk or similar role.
• Knowledge of Singapore attractions and tour packages.

Job Description:

1. Guest Engagement:

• Greet and engage with hotel guests, offering assistance and information.
• Provide details about Singapore attractions and available tour packages.

2. Sales and Promotion:

• Promote and sell Singapore attractions, tour packages, and related services to hotel guests.
• Assist guests with the booking of tours and activities.

3. Inquiry Handling:

• Respond promptly and courteously to guest inquiries regarding tours, attractions, and travel arrangements.
• Provide accurate information and recommendations.

4. Complaint Resolution:

• Address guest complaints and concerns with patience and professionalism.
• Take appropriate actions to resolve issues and ensure guest satisfaction.

5. Documentation:

• Maintain accurate records of tour bookings, guest preferences, and complaints.
• Collaborate with tour operators to confirm reservations and resolve discrepancies.

Fun Jia Jia (Janie) | Reg No: R22107945

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Job Description:

1. Be familiar with the work in the service group;

2. Be familiar with hosting responsibilities. Seat guests quickly and accurately based on their comfort and satisfaction;

3. Greet, serve and see off guests in accordance with service requirements;

4. Subtly handle complaints from dissatisfied guests and report their information to other departments;

5. Accurately control the timing of seating to collaborate with other departments and waiters/waitresses;

6. Assist other departments in their work;

7. Keep the work area clean and organized；

8. Complete other tasks assigned by supervisor.

Job Requirements:

1. Preferably 2 years of manicurist experience