- 2 years contract (renewable based on performance and headcount needs)

- Mon to Fri; 8am - 5.30pm

- Depot Road

- Up to $3000 + PB

Job Summary

Responsible for administering and addressing queries related to Compensations, Gratuity, Post-Retirement Medical Benefits and Monthly Pension.

Key accountabilities/Responsibilities:

• Compute and process payments for compensation, gratuity, pension in accordance to stipulated policies and guidelines and ensure payments are made within the Service Level Agreement (SLA).
• Report KPI adherence timely.
• Perform activities related to Post-Retirement Medical Benefits, such as claim verification, updating of payment records, preparation of recovery letters and tracking of arrears.
• Respond to enquiries received via email and telephone.
• Prepare journal entries for transactions between ministries.
• Prepare supporting documents to support verification exercise and audit checks.
• Review and update Standard Operating Procedures (SOPs)/ Work Instructions (WIs)/ Checklists/ Frequently Asked Questions (FAQs) regularly.
• Attend solution preview and UAT sessions; brainstorm various business scenarios to ensure correct implementation of system changes.
• Any other projects or work as and when assigned.

Period:

• 2 years contract (renewable based on performance and headcount needs)

Location:

• Depot Road

Working Hours:

• Mon to Fri; 8am - 5.30pm

Salary:

• Up to $3000 + PB

Requirements:

• Diploma holder or GCE ‘A’/‘O’ with few years of administrative experience
• Good command of English
• Good customer service skills with experience in benefits and claims processing and/or good telephone etiquette preferred
• Proficient in Microsoft EXCEL and Word

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Registration no: R24124163)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 04C3201)
160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914
T: 6337 3183 | W: www.successhrc.com.sg

Job Description:

• Deliver prompt and efficient service to order processing via call centre hotline, email, sales order
• Ensure that critical information with regards to urgent delivery, special timing request are communicated and followed up with the delivery section till completion of delivery
• Ensure procedures for processing of item with sales restrictions, orders that require price approval and other principal specified requirements are strictly adhered to
• Manage and co-ordinate the flow of information between customers, principals, warehouse and delivery team concerning status of orders/ delivery arrangements and wrong orders.
• Verify and analyze information provided. Resolve issues on the spot whenever possible, otherwise assign task to relevant departments for resolution or rectification of feedback.
• Provide admin support when necessary. E.g. Filing, data entry, retrieval of documents, etc or any other duties assigned.

Job Requirements:

• Min Diploma

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

- Permanent

- Up to $9,000 + VB

- near Raffles MRT

- Mon – Fri; 8.50AM – 5.30PM

Job Responsibilities:

• Responsible for marketing, relationship management and business development among new and existing clients for non-Japanese business, especially for Energy/Utility/LBO business.
• Responsible for originating deals with non-Japanese Corporate clients for the Bank.
• Responsible for overall coordination of corporate banking activities of non-Japanese affiliated business under the charge.
• Required to perform credit evaluation which includes preparation of credit proposals, credit application, reviews, and reports.

Period:

• Permanent

Working Hours:

• Mon to Fri, 8.50AM – 5.30PM

Salary:

• Up to $9000 + VB

Location:

• near Raffles MRT

Requirements:

• Experience in corporate banking / financial sector
• Strong analytical, communication and interpersonal skills
• Familiar and have a good understanding of Traders/Commodities business, Asset Financing (renewable energy, utilities, etc) would be preferred.
• Overseas travel may be required.

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Registration no: R23114826)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914

T: 6337 3183 | W: www.successhrc.com.sg

Job Description:

• Oversees the smooth functioning and operation of the service point assigned
• Manage clinic appointment, overall staff deployment and resource allocation
• Manage schedules for the Head of Department
• Assist in event planning and support
• Working with front-counter staff to continually improve patient experience and communications
• Ensures timely submission of monthly reports and accuracy of clinical indicators tabulations
• Any ad-hoc duties as per assigned

Requirement:

• Diploma in Business Management/ Healthcare Management OR Bachelor's Degrees in Business Administration/ Business Management OR equivalent

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

**JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for any loss arising from scams. **

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Kam Xiu Ping

EA Personnel Reg No: R21101828

Job Description

• Welcome and attend to customers, providing an excellent one-stop experience at all times.
• Maintain and develop client relationships
• Be proactively engaged in maximizing sales opportunities in order to achieve individual sales targets and KPIs.
• Maintain the showroom and product layoff.
• Handle customer support and liaise with Sale Managers.
• Training will be provided.

Job Requirements

• Independent and self-motivated individual.
• Having a positive attitude to adapt to the dynamic environment.
• Experience in E-commerce and online retail would be an advantage.
• Prior sales experience would be an advantage.
• Must be fluent in English and Chines as need to work together with team in China.

Supplemental Pay:

• Commission pay
• Performance bonus

Job Description

• Welcome and attend to customers, providing an excellent one-stop experience at all times.
• Maintain and develop client relationships
• Be proactively engaged in maximizing sales opportunities in order to achieve individual sales targets and KPIs.
• Maintain the showroom and product layoff.
• Handle customer support and liaise with General Managers.
• Act as a strong client advocate, while maintaining business priorities
• Monitor the progress of client inquiries up to confirmation of final resolution
• Provide ongoing technical expertise & assistance
• Work both independently and with a team
• Training will be provided.

Job Requirements

• Independent and self-motivated individual.
• Having a positive attitude to adapt to the dynamic environment.
• Experience in E-commerce and online retail would be an advantage.
• Prior sales experience would be an advantage.
• Must be fluent in English and Chinese as need to communicate with team in China.

Supplemental Pay:

• Commission pay
• Performance bonus

Job Scope:

• Perform routine maintenance and troubleshooting of chiller systems to ensure optimal performance and efficiency.
• Provide exceptional customer service by addressing client inquiries and concerns regarding chiller operations and maintenance.
• Diagnose mechanical, electrical, and control system issues and implement effective solutions.
• Educate clients on proper operation and maintenance practices to extend the lifespan of their chiller systems.
• Prepare and submit detailed reports outlining service activities, findings, and recommendations for future improvements.
• Execute commissioning processes for new chiller installations, ensuring systems are installed correctly and functioning as designed.
• Other ad hoc duties assigned

Job Requirement:

• Min Diploma / Degree in Engineering
• Min 2 Years experience in chiller maintenance, commissioning, or related HVAC roles

All interested applicants, please send in your resume to: [email protected]

Wendy Khoo Hui Wen (R1761665)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

Job Description:

• Liaise with referral Source/ Agency for referrals related matters such as obtaining sufficient
  information (past medical history, social reports etc) for referral screening, other contacts for nonresponsive
  contacts.
• Screen referrals for right siting of services according to the criteria
• Contact clients or caregivers to clarify services and needs which includes financial assistance,
  transport, escort etc.
• Schedule appointments for admission assessment accordingly and update centres of the referral
  status.
• Conduct pre-admission counseling which includes explaining the service terms and fees to the clients
  or caregivers, clarifying their concerns if any.
• Raise referrals to other service providers.
• Provide reports to the management on referrals status and centre vacancies for monitoring and
  reporting purposes.
• Support the onboarding of new staff in centre-based administrative processes.
• Support other functions where necessary.
• Carry out other responsibilities and duties as assigned from time to time

Requirements:

• min. Diploma in relevant fields or equivalent
• At least 3 years of relevant working experience in healthcare sectors, preferably from government healthcare institution.
• Excellent oral and written communication, and interpersonal skills

Interested candidates pls send your updated resume to:

[email protected]

Subject: Asst Executive (Referrals)

EA Personnel: Kate Leau Wei Xuan (R1552331)
Company Registration: 99C4599

Job Description:

As a Marketing Assistant, you will be responsible for creating and managing our social media presence to increase brand awareness, engage our audience, and attract new students. This role is ideal for someone with experience in digital marketing and a strong understanding of social media strategies.

Key Responsibilities:

- Develop, implement, and manage social media content plans (including Facebook, Instagram, XHS, etc.) to align with our marketing goals.

- Create engaging, informative, and visually appealing posts that showcase our unique tuition offerings and success stories.

- Monitor, respond to, and engage with our online audience to build community and foster relationships.

- Analyze and report on social media performance, suggesting improvements and adjusting strategies as needed.

- Collaborate with the teaching and admin teams to ensure content aligns with the curriculum and brand messaging.

Requirements:

- Proven experience in social media management, especially on platforms popular with students and parents.

- Strong communication skills and ability to create compelling, error-free content.

- Creativity and a good eye for visual design.

- Familiarity with digital marketing and understanding of the Chinese tuition/education industry is a plus.

- Basic knowledge of graphic design tools (e.g., Canva, Photoshop) is an advantage.

- Ability to work independently and meet deadlines.

Job Description

• Industry/ Organization Type: Manufacturer (Commercial Cleaning Equipment)
• Position Title: Service Technician/Technician
• Working Location: Gul Crescent (Transport provided at Boon Lay, Lakeside, Chinese Garden, Yew Tee)
• Working Hours: 5 days (Monday-Friday, 8:15 AM-5:30 PM)
• Salary Package: Up to $2600 + OT + AWS + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Perform maintenance and repair tasks on various electrical and electronic systems, both outdoors and within the company workshop.
• Troubleshoot issues effectively to ensure minimal downtime.
• All other assigned duties.

APPLY NOW!!!

• Minimum Professional Certificate/NiTEC (Electrical & Electronic Engineering / Electrical Engineering).
• At least one year of experience in customer support and repair of forklifts, automobiles, and heavy industrial equipment.
• Must have knowledge of AC & DC motors, single-phase & three-phase systems, lead acid & lithium batteries, electrical control circuits, and hydraulic systems.
• Possess a Class 3 driving license or equivalent.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65053 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: IT / Software
• Position Title: Desktop Support Engineer (L1 / L2)
• Working Location: West (Jurong / Tuas)
• Working Hours: 5 days (Monday to Friday, 8 AM – 5 PM)
• Salary Package: Basic Salary up to $3,300 + AWS + Bonus + Transport Allowance
• Duration: Permanent Role

Key Responsibilities

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issues status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system to support Apple PC users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.

APPLY NOW!!!

• Bachelor’s degree or equivalent in Computer Science or related field
• Minimum 1 year of IT experience or equivalent
• Candidates with CompTIA A+, Microsoft Certified Professional (MCP) qualifcations or equivalent would be an added advantage
• Broad experience in IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms
• Experience with Windows 7-10, Microsoft Active Directory, utilization GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions or Helpdesk ticketing systems is preferred

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66041 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Chinese Language Teacher

• Salary Range : $2200- $3000
• Working Days: 5 days a week (required to work on Saturday & Sunday)
  Monday- Friday 9am- 7pm | Saturday – Sunday 8:30am- 645pm
• Working Location: Novena / Seletar Rd / Woodlands / Marine Parade [Need to teach at least 2 branches, cannot choose the preference]

Job Description

• Conduct lessons in accordance with Centre curriculum.
• Plan and deliver Chinese language composition writing and Chinese language lessons in accordance with the Company's guidelines and framework to achieve desired learning outcomes.
• Plan and develop teaching materials.
• Prepare student progress report.
• Assist in centre events and activities.
• Communicate effectively with parents by providing regular updates on students.

Job Requirements

• Diploma/Degree holder with at least 2 years of Singapore teaching / working experience.
• 5 days a week (required to work on Saturday & Sunday) .

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Sport Programme Manager (Healthy Workplace Ecosystem)

Industry: Sports & Fitness Service Provider for Government Agencies, Schools as well as Corporate Companies.

• Working days: Mon - Fri
• Working Hours: 930am - 6pm (On standby to acknowledge messages after working hours when necessary)
• Working location: Tai Seng
• Salary: $3,500 to $5,000

Job Responsibilities:

• Planning and executing health and fitness activities in workplaces for working adults.
• Conduct regular venue visits/audits
• Content creation for festive/thematic activities
• Maintain close communication with stakeholders
• Ability to work with both in-house and external providers to ensure project success
• Monitor KPIs to ensure delivery of key project outcomes
• Generate monthly report for stakeholders
• Responsible for acknowledging messages in the HWE (Healthy Workplace Ecosystem) Facil group chat, triggering BAP cancellations and informing HPB after working hours.

Requirement:

• Diploma/Degree in any discipline from a recognized institution are welcome.
• To possess at least two to three years of relevant working experience
• Applicants who can start work immediately or at a short notice will have an advantage.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Scope of Work

• Maintain cleanliness in assigned rooms.
• Locking all rooms at the end of the day
• Perform traffic duty at respective school gates as assigned
• Accompany contractors for maintenance or repair work of equipment and premises.
• Arrange desks and chairs for school events.
• Any other duties, include Saturday work, as and when required

Working hours

• Mondays to Fridays: 9:15am to 6:45pm, inclusive of 30 minutes of lunch break
• Service not required on Sundays and gazetted public holidays. As and when required, it may include Saturday work.

Work Location

• Yishun, School environment

Requirements

• Possess 6 months of prior experience in operations or job-related experience

If you are keen to apply, kindly send in your resume (in MS Word format) to Fadhilah at  [email protected] | 64941546

All Curriculum Vitaes will be treated with the strictest confidentiality. We regret to inform that only shortlisted candidates will be notified.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’ PDPA and e2i’s PDPA.

*Join Our Team: Outdoor Service Engineer*

Are you a tech-savvy problem solver with a passion for the great outdoors? AV Media Pte Ltd is seeking an enthusiastic and skilled Outdoor Service Engineer to join our dynamic team.

*About Us:*

AV Media Pte Ltd is a leading provider of audiovisual solutions, serving prestigious clients including MOE schools and various government agencies. We pride ourselves on delivering top-notch services and innovative solutions.

*Position: Outdoor Service Engineer*

*Key Responsibilities:*

- Provide maintenance and support for audiovisual equipment at client locations.

- Troubleshoot and resolve technical issues efficiently and effectively.

- Ensure customer satisfaction by delivering excellent service.

- Collaborate with the team to improve service quality.

*Requirements:*

- Technical diploma or equivalent in a related field.

- Experience in audiovisual equipment maintenance and troubleshooting.

- Strong problem-solving skills and attention to detail.

- Excellent communication and interpersonal skills.

- Ability to work independently and manage time effectively.

- Valid driver's license.

*Benefits:*

- 5-day work week.

- Company-provided vehicle for service visits.

- Comprehensive training program.

- Attractive salary and benefits package.

- Opportunity to work with prestigious clients and advance your career.

*How to Apply:*

If you’re ready to take on an exciting challenge and be part of a forward-thinking company, send your resume and a cover letter to [email protected] with the subject line "Application for Outdoor Service Engineer."

Join us in making a difference through cutting-edge audiovisual solutions!

Service Engineer (Semiconductor)

5 days, 9am- 6pm, may need to support short term night work

Salary: $2700- $3800

Address: Woodlands

Job scope:

• Perform equipment on-site installation, diagnosing, troubleshooting, servicing, and repairing
• Perform equipment continuous improvement programmes, preventive maintenance, modifications and repairing works
• Serves as company contact point with customer on technical matters
• Attends to customers complaints and provides timely solutions
• Other ad hoc duties

Requirements:

• Diploma/ Degree in Mechanical/ Mechatronic Engineering or related discipline
• Experience in semiconductor industry is required
• Prior experience in cleanroom fabrication is a must

WhatsApp: +65 9837 8400

Lim Jun Yao Reg No.: R1989028

The Supreme HR Advisory Pte Ltd EA No.: 14C7279

Job Responsibilities:

• Lead in the activation and operation of various stages of Performance Appraisal Modules in HRIS in accordance with the Performance Management framework.
• Develop employee communications to inform employees about performance reviews and timelines
• Prepare analysis data and support the co-ordination of Performance Ranking session with Senior Management.
• Maintain proper records of performance reviews & rating, including preparing e-letters for staff.
• Support Payroll Lead in the accurate and timely submission of Annual earning (IR8A) to IRAS and checking on the reporting of foreign workers’ earning for tax clearance purpose
• Support in the end-to end process of preparing Annual EOM (Expenditure of Manpower) budget and maintenance of EOM spreadsheet
• Support in the extraction of EOM/ Payroll data for the purposes of funding usage tracking, funding audit purposes, and grants (SPED grants/ Govt Grants) administration
• Support P&R Team Lead/ Payroll Lead in providing data as required for payroll internal and external audit processes.
• Be back-up personnel for Payroll Processor or Checker as needed.
• Communicate with employees on areas such as benefits and claims eligibility and administration, payroll deductions, retirement, re-employment, and termination guidelines.
• Support in the simulation and execution of Salary Benchmarking and Salary Increment Exercise (Annual Increment, Structural Adjustment, Promotion & Emplacement).
  Maintain proper records of final salary increment, including preparing e-letters for staff.
• Lead Excel calculation simulations for Bonus (Mid and Year End Variable bonus, Performance Bonus and Annual Wage Supplement) payment exercises. Write papers for approval from EXCO. Maintain proper records of bonus amounts, including preparing e-letters for staff.
• Lead in the calculation of benefits payment such as Stipend, Ex-gratia Service Payment and encashment of annual leave for Relief staff.
• Lead the analysis and review of allowances once or twice a year.
• Manage the administration of Secondment Staff Invoices (send to Finance, upload on payment system if needed, record in tracker).
• Support in ad-hoc Compensation and Benefits projects.
• Participate in Salary and Benefits surveys conducted by Ministry of Social and Family Development (MSF), National Council of Social Service (NCSS), Ministry of Manpower (MOM), Singapore National Employer Federation (SNEF), or from other government agency or business consultancy as required.
• Develop insightful presentation derived from payroll/ compensation data analytics and HR metrics benchmarking using dashboards or data visualisation tools.
• Develop clear communication materials (PowerPoint/ eDM) to present compensation concepts to EXCO, Senior Management, and for staff communications.
• Perform the HRIS System Administrator role for Performance & Rewards related modules/ functions, lead in the HRIS “Year-End-Closing” processes and attend to queries on P&R-related HRIS issues.

Period:

• 6 Months contract, extension and conversion depends on business needs and performance

Location:

• Queenstown

Working Hours:

• Mon to Thu: 8.30am to 6pm
• Fri: 8.00am to 5.30pm

Salary:

• Up to $4000

Job Requirements:

• Degree in Business, Human Resources or Compensation and Benefits related.
• At least 3 years relevant Compensation, Performance and Rewards experience
• Advantage for those with payroll knowledge / experience
• Good eye for details with good interpersonal skills
• Team management skills with ability to coach, motivate and lead

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R1107390)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)
160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

1. Operational Management:

• Daily Operations: Oversee the day-to-day operations of the fitness centre, ensuring everything runs smoothly and efficiently.
• Facility Maintenance: Ensure the facility, including equipment and amenities, is well-maintained and in good working order.
• Health & Safety Compliance: Implement and enforce health and safety standards, including regular inspections and emergency procedures.

2. Staff Management:

• Recruitment & Training: Hire, train, and manage staff, including fitness instructors, administrative personnel, and support staff.
• Scheduling: Develop staff schedules and ensure adequate coverage during peak times and special events.
• Performance Management: Conduct performance reviews, provide feedback, and address any issues related to staff performance or behavior.

3. Customer Service:

• Member Relations: Address member inquiries, concerns, and feedback to ensure high levels of customer satisfaction.
• Membership Sales: Oversee membership sales, renewals, and retention strategies. Work on increasing membership numbers and managing promotions.
• Program Development: Develop and manage fitness programs, classes, and events that meet the needs and interests of members.

Customer Service

(Freight forward)

• Working days: 5 days
• Working hours: 9am - 6pm (Mon to Fri)
• Location: Redhill
• Salary: S$ 2,500 - 3,500

Responsibilities:

• Handle day to day operations and transaction in the forwarding area
• Arrange bookings for shipping documents e.g.shipping orders, shipping notes, B/L etc
• Ensure timely dispatch of shipping documents

Requirements:

• At least 1 - 2 years of relevant experience

Apply now for Interview arrangement

Daniel Wong | Senior Consultant | Reg No: R2095781

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Company Overview:

At BIPO, we are a global leader in HR services, delivering innovative, award-winning solutions that simplify and enhance HR operations. Our cloud-based Human Resource Management System (HRMS) streamlines processes, enabling businesses to scale efficiently while staying agile in a fast-evolving world. Our comprehensive services—spanning Payroll Outsourcing, Attendance Automation, HR Consulting, Recruitment, and Flexible Employee Management—modernize HR functions, allowing businesses to focus on growth as we handle their HR complexities.

Why Join BIPO:

BIPO stands out with its dynamic, fast-paced culture that champions innovation, collaboration, and adaptability. As part of a global team spanning over 40 countries, you’ll work alongside passionate professionals shaping the future of HR. With headquarters in Singapore and R&D centers across APAC, we drive growth and innovation with a diverse, forward-thinking workforce.

Since 2004, BIPO has built a vast global network, delivering cutting-edge HR solutions in over 40 countries. Joining BIPO offers the opportunity to make a meaningful impact, collaborate with industry leaders, and grow your career while shaping the future of HR. The possibilities are limitless—be part of our success story!

What you'll be doing

• Payroll Product system analysis and solution provider
• To be independent and an expert in HRMS Payroll related product
• Technically analyze existing payroll system, functional requirement and provide system solution or areas of impact will there be any enhancement/customization/system issues bring up by the team
• Read the system source codes and advise on the behavior or feasibility of the requirements
• Review the technical specification document and provide a detail or sufficient content to the Development Team
• Discuss and Work with Research and Development (R&D) team for any required discussion pertaining to the system and solution design
• Strictly follow the process and ensure proper documentation (functional/technical specification) is in place
• Ensure effective communication to the respective team(s) involved
• Take overall responsibility and actively follow up the tasks assigned to ensure the deadline is met

What we're looking for

• Bachelor’s degree holder in Computing and/or Information System
• Hands-on experience in HRMS/HCM modules and technical analysis / system design experience
• Proficiency in the English language and an additional Asian language is advantageous to effectively communicate with a diverse group of stakeholders.
• Able to work in a fast-paced environment

• Experience in application support role for min 5 years for support and good knowledge of Java, Unix/Linux, SQL
• Experience in Unix commands , SQL queries
• Experience in programming languages such as JAVA/J2EE.
• Knowledge of web applications, batch jobs, JBOSS, MariaDB, SQL, Shell
• Knowledge of Job scheduling, MQ setup
• Dynamic individual with thirst to learn
• Strong team player with excellent inter-personal skills & ability to meet SLAs

Service Analyst

This role is with the IT Service Delivery Team, reporting to the Service Delivery Manager. This team is responsible for Service Operations – the structure and processes which ensure accountability, oversight and auditability throughout the team.

ServiceNow is the platform used by IT and the business for many of their processes/applications. This application is owned and developed by this team.

Main Duties and Responsibilities:

• Change Management, including review new and implemented changes, chair CAB, review change schedule, maintain dashboard, prepare comms.
• Incident Management, including analysing trends, incident workarounds, monitoring aged incidents.
• Major Incident Management, including communication, being part of the Incident Repsonse Team, managing suppliers
• Problem Management, including chairing any problem meetings, managing active problems, highlighting new problems.
• Release Management – liaising with the testers, vendor, tracking features and defects
• Service Request Management – documenting processes, analysing trends, identifying service improvements, working with teams to design new processes
• Continual Service Improvement – being able to highlight areas of improvement for effectiveness and efficiency
• Service Reporting
• ServiceNow – to assist with the day-to-day management of the tool, including working on incidents and requests

Technical Skills & Qualifications Required:

• Good knowledge of ITIL
• Good knowledge of ServiceNow
• Good knowledge/experience of using the Microsoft suite, specifically including SharePoint , Visio and Excel
• Exposure to/familiarity with automation

Competencies Required:

• Excellent interpersonal skills
• Excellent verbal and written communication skills, and ability to communicate with different audiences and write a range of document types – procedures, comms, training modules
• Extremely organised, diligent and methodical individual
• Initiative, willingness to seek and achieve improvements to processes and technology
• Ability to work as part of a team
• Good time management/planning – manages personal workload effectively, sets realistic and achievable targets and delivers those targets
• Sound problem solving and investigative skills
• Desire to follow best practice and development standards as agreed within IT
• Enthusiastic and self-motivated
• Can demonstrate confidence when placed in new or unusual situations
• Commitment to the delivery and improvement of a first class support service
• Keen to learn new skills
• Working location: Central, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Responsibilities

• Support the execution of daily channel operations, ensuring smooth handling of inquiries, escalations, and issue resolutions.
• Act as the first point of contact for channel-related issues, ensuring timely resolution and escalation when necessary. Develop responses for clearance with ServiceSG’s Service Transformation & Planning Team.
• Troubleshoot operational problems, document cleared responses, and maintain a knowledge base for future reference.
• Collaborate with the Quality Assurance Specialist to implement process improvements and support training initiatives.
• Provide feedback to the team lead regarding recurring challenges and opportunities for improving processes.
• Maintain accurate and up-to-date records of operations activities and provide administrative support to the team.
• Communicate and coordinate with internal and external stakeholders to address operational challenges.
• Assist in preparing reports and metrics for internal reviews and meetings.

Requirements

• Diploma or Bachelor’s degree
• 1 to 3 years of experience in customer service or support, preferably in a channel operations environment.
• Strong organizational, time management, and multitasking skills.
• Strong communication and problem-solving skills, with a proactive attitude.
• Familiarity with CRM systems and support tools is an advantage.

Angela Teh Ling Wei (CEI No.R1104464)

Contact Number:67860100

Email Address:[email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Responsibilities

• Monitor and evaluate the quality of channel operations processes to ensure compliance with organizational standards and guidelines. This includes performing sample checks on contact centre agents’ email response to citizens.
• Conduct regular audits, prepare quality reports, and recommend improvements to enhance efficiency and customer satisfaction.
• Develop and maintain quality control policies, training materials, and operational documentation.
• Collaborate with the team lead to identify root causes of process inefficiencies and implement corrective actions.
• Provide regular training and guidance to the operations team on quality standards and best practices.

Requirements

• Diploma or Bachelor’s degree in Quality Management, Business, or a related field.
• Minimum of 3 years of experience in quality assurance, preferably in a channel or operations environment.
• Detail-oriented with strong analytical and problem-solving skills.
• Excellent communication and interpersonal abilities.

Angela Teh Ling Wei (CEI No.R1104464)

Contact Number:67860100

Email Address:[email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Scope
Attend to emails and queries from users on bug reports
Install and deployment software applications
Install software updates and patching
Debug applications
Optimization of application performance

Requirements
Diploma/ Degree in IT or equivalent
Proficiency in .Net, JavaScript
Good initiative with interest in application troubleshooting
Fresh graduates may apply, training will be provided